Best Western Plus Dunfermline Crossford Keavil House Hotel
US$113
/ night
Avg. for September
Select dates to see prices and availability
US$113
/ night
Avg. for September
Monthly average prices
Nightly prices at Best Western Plus Dunfermline Crossford Keavil House Hotel average US$66 in the cheapest month (January) and US$171 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$66 |
| February | US$68 |
| March | US$80 |
| April | US$92 |
| May | US$119 |
| June | US$139 |
| July | US$134 |
| August | US$171 |
| September | US$113 |
| October | US$94 |
| November | US$78 |
| December | US$78 |
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Sept · US$113
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Most expensive: August (~US$171)
Cheapest: January (~US$66)
About this property
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wirel...
Amenities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Dunfermline? This hotel has 161 square feet (15 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM for a fee.
Rooms
Stay in one of 69 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
A stay at Best Western Plus Dunfermline Crossford Keavil House Hotel places you in the heart of Dunfermline, within a 5-minute drive of Pittencrieff Park and Dunfermline Golf Club. This spa hotel is 15.5 mi (25 km) from Edinburgh Zoo and 2.4 mi (3.9 km) from Carnegie Leisure Centre.
What's nearby
Dunfermline Golf Club(0.7 Miles)
Pittencrieff Park(1.9 Miles)
Abbot House(2.3 Miles)
Andrew Carnegie Birthplace Museum(2.4 Miles)
Carnegie Leisure Centre(2.4 Miles)
Dunfermline Abbey(2.4 Miles)
Carnegie Hall(2.5 Miles)
Townhill Country Park(3.4 Miles)
Duloch Leisure Centre(5.2 Miles)
Fife Leisure Park(5.4 Miles)
Forth Road Bridge(5.8 Miles)
Yellowscott Country Park(6.4 Miles)
Deep Sea World(6.5 Miles)
Culross Palace(6.5 Miles)
Culross Abbey(6.6 Miles)
The preferred airport for Best Western Plus Dunfermline Crossford Keavil House Hotel is Edinburgh Airport (EDI)(16.2 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Location
Main Street, Dunfermline, Crossford, Scotland, United Kingdom
Dunfermline Golf Club (0.7 Miles)
Pittencrieff Park (1.9 Miles)
Abbot House (2.3 Miles)
Andrew Carnegie Birthplace Museum (2.4 Miles)
Carnegie Leisure Centre (2.4 Miles)
Dunfermline Abbey (2.4 Miles)
Guest reviews
8.1
Very good
Based on 1,079 verified reviews
Who stays here?
Business
39%
Couple
52%
Group
7%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Plus Dunfermline Crossford Keavil House Hotel, guests frequently praise the friendly staff, relaxing pool and grounds, and generally comfortable, spacious rooms, while noting dated decor that can detract from the overall experience.
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What guests think
At Best Western Plus Dunfermline Crossford Keavil House Hotel, guests frequently praise the friendly staff, relaxing pool and grounds, and generally comfortable, spacious rooms, while noting dated decor that can detract from the overall experience.
Cleanliness and upkeep are inconsistent, with some spotless stays but several reports of dusty or unprepared rooms, worn furnishings, and maintenance issues like weak showers, hot water or heating problems. Wi-Fi can be unreliable, and dining feedback ranges from tasty meals to limited menus and high prices; breakfast quality and replenishment vary. Set in quiet grounds with ample parking, it suits drivers exploring Dunfermline, Edinburgh or Knockhill, though the leisure club is appreciated when open and occasional closures disappoint. Expect warm service and good facilities, but an older property with variable polish.
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AI-generated summary based on recent guest reviews
Facilities
Leisure club with pool, hot tub, sauna and gym is a highlight, but several reviews report temporary closures or broken facilities. Parking is plentiful and grounds are quiet, though signage/directions and lack of a lift can be inconvenient.
Related guest reviews
6
Kyle
8 Jul 2025
·
Stayed 1 night
Pool wasn’t accessible - only reason I booked!
Pool wasn’t accessible - only reason I booked!
6
Angela
27 Nov 2025
·
Stayed 2 nights
Nice room, curtains were dirty but everything else clean, unexpected closure of the spa which was the main reason I picked here, unfortunately I had guests in the next room which didn't respect the notification saying quiet space....we don't all want to get up early, spa was superb on my first night, unfortunately didn't get back in due to its closure
Nice room, curtains were dirty but everything else clean, unexpected closure of the spa which was the main reason I picked here, unfortunately I had guests in the next room which didn't respect the notification saying quiet space....we don't all want to get up early, spa was superb on my first night, unfortunately didn't get back in due to its closure
6
Mary
5 Jul 2025
·
Stayed 2 nights
We were really dissappointed that they never informed us that the leisure centre would be closed all week. Given it was the first week of scottish school holidays this was really poorly planned. Rooms are a bit tired. No cooling fan or aircon. No ironing board. Breakfast was okay but the bacon was pathetic and the black pudding was dry and tough. Nice dining room. Plenty of parking
We were really dissappointed that they never informed us that the leisure centre would be closed all week. Given it was the first week of scottish school holidays this was really poorly planned. Rooms are a bit tired. No cooling fan or aircon. No ironing board. Breakfast was okay but the bacon was pathetic and the black pudding was dry and tough. Nice dining room. Plenty of parking
8
Rachel
2 Apr 2025
·
Stayed 1 night
All of the staff were incredibly friendly, helpful and enthusiastic in the hotel. Food was really great - had the steak at dinner and breakfast had a really great selection available. The Executive room was spacious, very clean and had a very large bed. Only down side - there was no lift, but a member of staff helped with our luggage. A really great stay and look forward to returning in the future!
All of the staff were incredibly friendly, helpful and enthusiastic in the hotel. Food was really great - had the steak at dinner and breakfast had a really great selection available. The Executive room was spacious, very clean and had a very large bed. Only down side - there was no lift, but a member of staff helped with our luggage. A really great stay and look forward to returning in the future!
4
Liam
22 Oct 2024
·
Stayed 2 nights
Great place I go to get away from things and relax however the sauna and steam rooms where put of order it got fix and another gentleman was in for 5 min and the wood broke so sauna had to be closed again unfortunately these facilities are why I go. No compensation or vouchers which I would have thought to be curtancy as it is part of the services the hotel supposed to offer
Great place I go to get away from things and relax however the sauna and steam rooms where put of order it got fix and another gentleman was in for 5 min and the wood broke so sauna had to be closed again unfortunately these facilities are why I go. No compensation or vouchers which I would have thought to be curtancy as it is part of the services the hotel supposed to offer
8
David
15 May 2024
·
Stayed 3 nights
There is a really good pool and gym.
There is a really good pool and gym.
8
Iona
22 May 2024
·
Stayed 1 night
Great hotel for overnight stay, no lift though so if mobility problems could be an issue, cant comment on food
Great hotel for overnight stay, no lift though so if mobility problems could be an issue, cant comment on food
10
kimberly
21 Sept 2024
·
Stayed 1 night
Very good upkeep but would recommend more signage along that long drive way.
Very good upkeep but would recommend more signage along that long drive way.
10
graham
31 Oct 2024
·
Stayed 3 nights
Very clean warm room. Pool and gym very good with towels given. Will definitely stay again
Very clean warm room. Pool and gym very good with towels given. Will definitely stay again
8
John
23 Jun 2025
·
Stayed 1 night
Visiting Knockhill, so location was perfect. Friendly staff, great pool and hot tub. Most areas were well looked after, could do with some TLC, however, work was taking place while I was there.
Visiting Knockhill, so location was perfect. Friendly staff, great pool and hot tub. Most areas were well looked after, could do with some TLC, however, work was taking place while I was there.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some found rooms spotless, yet multiple guests reported dusty areas, dirty bathrooms or showers, lingering smells, and poorly prepared rooms. Housekeeping and replenishment can be inconsistent across stays.
Related guest reviews
4
Fiona
6 Jun 2025
·
Stayed 1 night
The grounds and staff were lovely. The lounge and bar were tidy but dated.the bedroom was awful. It was very dated, aging and drab. The bath and sink looked dirty. There were stains on bed and ?rubbish and hair bobble on floor. Part of the dressing table was carpeted! The bed was lovely. A kettle and coffee but no water. Door to garden broken hinges broken and glass of window smashed Definitely wouldn’t go again
The grounds and staff were lovely. The lounge and bar were tidy but dated.the bedroom was awful. It was very dated, aging and drab. The bath and sink looked dirty. There were stains on bed and ?rubbish and hair bobble on floor. Part of the dressing table was carpeted! The bed was lovely. A kettle and coffee but no water. Door to garden broken hinges broken and glass of window smashed Definitely wouldn’t go again
2
Julie
15 Aug 2025
·
Stayed 3 nights
This place could be lovely in so many ways and it’s a beautiful property. The staff is also kind and welcoming. We were really surprised by the state of our room though. We checked in late and realized that both trash cans were full from the previous guests and an unflushed toilet…. We didn’t think it was worth the hassle so we decided to leave it. The next day we also found socks on the chair , brownish-yellow smear on the bedding and used band-aid plastic on the bathroom floor. The bathroom is very humid so our bath towels didn’t dry overnight because the towel warmer doesn’t work. The lady at the front desk was very accommodating and dropped off some new ones. We left before the end of our stay.
This place could be lovely in so many ways and it’s a beautiful property. The staff is also kind and welcoming. We were really surprised by the state of our room though. We checked in late and realized that both trash cans were full from the previous guests and an unflushed toilet…. We didn’t think it was worth the hassle so we decided to leave it. The next day we also found socks on the chair , brownish-yellow smear on the bedding and used band-aid plastic on the bathroom floor. The bathroom is very humid so our bath towels didn’t dry overnight because the towel warmer doesn’t work. The lady at the front desk was very accommodating and dropped off some new ones. We left before the end of our stay.
10
Shahid
6 Nov 2025
·
Stayed 1 night
Excellent cleaning Staff was so nice Nicla was so helpful she was very polite with us and giving a good service my partner was so happy about her service and up grade our room
Excellent cleaning Staff was so nice Nicla was so helpful she was very polite with us and giving a good service my partner was so happy about her service and up grade our room
6
Elaine
21 Oct 2025
·
Stayed 5 nights
Room could use a better clean. Attention to high dusting needed. Bathroom radiator, toilet roll holder built up dust from a long time. Swing bin broken and dirty. Light switches dirty. Net curtains ripped. Bathroom radiator only worked one night so couldn’t head the towels. Hair from previous guests left in bath plug hole. Staff were nice and pleasant however. Other guests were quite loud in rooms next door on a couple of nights so didn’t sleep well those nights. Wasn’t a fan of the buffet full breakfast. Eggs overcooked as sitting a while. Fresh to order is always best. I only ate cereal and ham and cheese after my first cooked breakfast. Evening meals were nice but a small menu to choose from.
Room could use a better clean. Attention to high dusting needed. Bathroom radiator, toilet roll holder built up dust from a long time. Swing bin broken and dirty. Light switches dirty. Net curtains ripped. Bathroom radiator only worked one night so couldn’t head the towels. Hair from previous guests left in bath plug hole. Staff were nice and pleasant however. Other guests were quite loud in rooms next door on a couple of nights so didn’t sleep well those nights. Wasn’t a fan of the buffet full breakfast. Eggs overcooked as sitting a while. Fresh to order is always best. I only ate cereal and ham and cheese after my first cooked breakfast. Evening meals were nice but a small menu to choose from.
6
Shirley
12 Nov 2025
·
Stayed 2 nights
room extremely dusty breakfast expensive floating in grease expensive for drinks and no inter action to make welcome spa and pool good certainly not like other best western
room extremely dusty breakfast expensive floating in grease expensive for drinks and no inter action to make welcome spa and pool good certainly not like other best western
2
Gary
9 Oct 2025
·
Stayed 3 nights
There was nothing good about the stay, I followed your description of the hotel and it was not a true reflection of the hotel. I will not stay here again and feel cheated having paid upfront otherwise I would have moved hotels. The shower was covered with long black hair before me taking a shower and this remained on the shower wall for the 3 nights. Disgusting…. The bed was made but the tea, coffee etc wasn’t replenished.
There was nothing good about the stay, I followed your description of the hotel and it was not a true reflection of the hotel. I will not stay here again and feel cheated having paid upfront otherwise I would have moved hotels. The shower was covered with long black hair before me taking a shower and this remained on the shower wall for the 3 nights. Disgusting…. The bed was made but the tea, coffee etc wasn’t replenished.
2
George
23 Aug 2025
·
Stayed 2 nights
Disappointed NOT what we expected ! Bathroom floor dusty and spiders web with spider behind door. Window frame filthy and tray with kettle and cups not washed from previous occupants. The whole hotel needs refurbished We could here the person in the room above us snoring in the night The staff were completely inconpitant We are frequent hotel users and we will NEVER use worst great western again.
Disappointed NOT what we expected ! Bathroom floor dusty and spiders web with spider behind door. Window frame filthy and tray with kettle and cups not washed from previous occupants. The whole hotel needs refurbished We could here the person in the room above us snoring in the night The staff were completely inconpitant We are frequent hotel users and we will NEVER use worst great western again.
4
Laura
22 Aug 2025
·
Stayed 1 night
We arrived che king was at 3 we didn’t get our rooms untill 4 as cleaner was busy got to our room opened bottle of eine in the bathroom tooth pics on floor also dead flys and shower drain disgusting good choice of breakfast but everything cold
We arrived che king was at 3 we didn’t get our rooms untill 4 as cleaner was busy got to our room opened bottle of eine in the bathroom tooth pics on floor also dead flys and shower drain disgusting good choice of breakfast but everything cold
4
Maria
8 Nov 2024
·
Stayed 2 nights
There was an awful damp smell aroma to the floor and all along the corridor we was staying on. Ground floor. I thought it might be because the laundry room was near to our bedroom. However the bathroom in the room was clean but the damp smell was worse in there.
There was an awful damp smell aroma to the floor and all along the corridor we was staying on. Ground floor. I thought it might be because the laundry room was near to our bedroom. However the bathroom in the room was clean but the damp smell was worse in there.
6
Kelly
23 Aug 2025
·
Stayed 2 nights
Wasn’t an all bad stay. The First Lady on reception was lovely and really helpful. She was an older Scottish lady with blonde hair who did everything she could to help us. Our first room had the noisiest floor boards (sounds trivial but you literally couldn’t rest your little toe without a horrendous noise. In terms of cleanliness I think they need to hire new cleaners. The dado rail in all corridors were dusty. Our room was very dusty and cobwebby. We moved rooms and the second room the bedding didn’t look like it was fresh I could be wrong but the creases looked like someone had laid in it. By this point after 10 hours driving and one room change already I decided just to sleep in it as I bring a spare pillow case and a blanket anyway. My son is autistic so I didn’t want to make him even more anxious than he already was by suggesting my bedding hadn’t been changed. Was in reach of Edinburgh (about an hour door to door using the park and ride at Halbeath) The family rooms with a shared door access need sound proofing as you can hear everything. I wouldn’t stay here again and would recommend it.
Wasn’t an all bad stay. The First Lady on reception was lovely and really helpful. She was an older Scottish lady with blonde hair who did everything she could to help us. Our first room had the noisiest floor boards (sounds trivial but you literally couldn’t rest your little toe without a horrendous noise. In terms of cleanliness I think they need to hire new cleaners. The dado rail in all corridors were dusty. Our room was very dusty and cobwebby. We moved rooms and the second room the bedding didn’t look like it was fresh I could be wrong but the creases looked like someone had laid in it. By this point after 10 hours driving and one room change already I decided just to sleep in it as I bring a spare pillow case and a blanket anyway. My son is autistic so I didn’t want to make him even more anxious than he already was by suggesting my bedding hadn’t been changed. Was in reach of Edinburgh (about an hour door to door using the park and ride at Halbeath) The family rooms with a shared door access need sound proofing as you can hear everything. I wouldn’t stay here again and would recommend it.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable with garden access or views for some, but decor feels dated with creaky floors and maintenance issues (heating/hot water, weak showers, broken fittings). Noise carries between rooms and Wi-Fi reliability is poor in places.
Related guest reviews
8
Steven
7 Nov 2025
·
Stayed 1 night
Nice hotel, dated traditional decor in the room, floor was very creaky and could do with a few nails. Carpet had burn marks and stains. Food was good and staff were pleasant and helpful.
Nice hotel, dated traditional decor in the room, floor was very creaky and could do with a few nails. Carpet had burn marks and stains. Food was good and staff were pleasant and helpful.
10
Emma
23 May 2025
·
Stayed 1 night
Lovely hotel, beautiful big bed and view of golf course
Lovely hotel, beautiful big bed and view of golf course
4
Gilbert
10 Aug 2025
·
Stayed 1 night
The room was terribly hot. And it could not be cooled off. A real disappointment.
The room was terribly hot. And it could not be cooled off. A real disappointment.
2
Jason
5 Nov 2025
·
Stayed 1 night
Room wasnt superior advertised with 4 poster bed , just normal double , no gowns heating on full and only able to open window an inch so room red hot all night
Room wasnt superior advertised with 4 poster bed , just normal double , no gowns heating on full and only able to open window an inch so room red hot all night
8
Corinne
13 Oct 2024
·
Stayed 1 night
Small pokey room. Heating didn’t kick in until 7.00 pm. Hot water only tepid. Very tired old property. Could do with a refurb.
Small pokey room. Heating didn’t kick in until 7.00 pm. Hot water only tepid. Very tired old property. Could do with a refurb.
6
Lynne
26 Oct 2025
·
Stayed 1 night
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
6
Gavin
8 Oct 2025
·
Stayed 1 night
Rooms are dates, window was taped shut unable to open.
Rooms are dates, window was taped shut unable to open.
6
Luis
12 Sept 2024
·
Stayed 1 night
Nice room, terrible WiFi, nice food
Nice room, terrible WiFi, nice food
8
Christopher
15 Oct 2025
·
Stayed 2 nights
Clean room, nice with a sauna and hot tub/pool. Breakfast was a bit mid compared to the pricing. WiFi didn’t work too well either. Great placement to Edinburgh if you have a car.
Clean room, nice with a sauna and hot tub/pool. Breakfast was a bit mid compared to the pricing. WiFi didn’t work too well either. Great placement to Edinburgh if you have a car.
4
Chris
23 Aug 2025
·
Stayed 2 nights
Key card stopped working 3 times, no soundproofing in the rooms.
Key card stopped working 3 times, no soundproofing in the rooms.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, welcoming and helpful, with several standout mentions at reception and across the hotel. However, a few guests experienced slow check-in, limited follow-up, or unhelpful responses.
Related guest reviews
10
Shahid
6 Nov 2025
·
Stayed 1 night
Excellent cleaning Staff was so nice Nicla was so helpful she was very polite with us and giving a good service my partner was so happy about her service and up grade our room
Excellent cleaning Staff was so nice Nicla was so helpful she was very polite with us and giving a good service my partner was so happy about her service and up grade our room
10
Dawn
2 Dec 2024
·
Stayed 1 night
Just the one night stay this time, with dinner and breakfast. Required a wheelchair accessible room. Had a confirmation email within hours of booking and everything was absolutely as requested when we arrived. We made use of the leisure facilities too. Staff couldn't do enough for us, every single person we came into contact with, even helping us get the heavy wheelchair back into the car. Thank you, we will be back (we'd like the cocktail menu to be ready 🍹😉)
Just the one night stay this time, with dinner and breakfast. Required a wheelchair accessible room. Had a confirmation email within hours of booking and everything was absolutely as requested when we arrived. We made use of the leisure facilities too. Staff couldn't do enough for us, every single person we came into contact with, even helping us get the heavy wheelchair back into the car. Thank you, we will be back (we'd like the cocktail menu to be ready 🍹😉)
8
Lynden
16 May 2025
·
Stayed 2 nights
The lady at reception, Audrey, was brilliant. Really nice, polite and helpful. Very pleasantly treated on arrival and more than happy to help.
The lady at reception, Audrey, was brilliant. Really nice, polite and helpful. Very pleasantly treated on arrival and more than happy to help.
10
James
27 Oct 2024
·
Stayed 3 nights
Nice clean facility. Friendly and helpful staff, quite environment
Nice clean facility. Friendly and helpful staff, quite environment
6
Lynne
26 Oct 2025
·
Stayed 1 night
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
10
Gary
16 Oct 2024
·
Stayed 2 nights
Would like to thank all the staff here eveyone was so helpful. Two staff members stood out, on the night we arrived there was staff shortage due to sickness, I think, But Jenny and Lucy stood out , Jenny was master of all trades reception, bar, waitress and room restocking, sorry about the last one Jenny. Then theres Lucy such a bundle of energy and always an infectious smile, even when guests where moaning about delays she carried on smiling, and then she was there for breakfast still with the smile and fantastic work ethic for such a young girl, And on check thanks to Nicola for being so friendly and helpful Thank you both for our stay Oh and the pool and hot tub was nice after a day out
Would like to thank all the staff here eveyone was so helpful. Two staff members stood out, on the night we arrived there was staff shortage due to sickness, I think, But Jenny and Lucy stood out , Jenny was master of all trades reception, bar, waitress and room restocking, sorry about the last one Jenny. Then theres Lucy such a bundle of energy and always an infectious smile, even when guests where moaning about delays she carried on smiling, and then she was there for breakfast still with the smile and fantastic work ethic for such a young girl, And on check thanks to Nicola for being so friendly and helpful Thank you both for our stay Oh and the pool and hot tub was nice after a day out
10
Derek
18 Sept 2024
·
Stayed 9 nights
We really enjoyed our stay here. The staff was very friendly and took great care of us, especially Jimmy, Jack and Lewis they were so helpful. The food was wonderful and the atmosphere was fantastic. Not to mention the rooms were comfortable and clean. Overall everything we could’ve asked for and more! We definitely plan on staying again.
We really enjoyed our stay here. The staff was very friendly and took great care of us, especially Jimmy, Jack and Lewis they were so helpful. The food was wonderful and the atmosphere was fantastic. Not to mention the rooms were comfortable and clean. Overall everything we could’ve asked for and more! We definitely plan on staying again.
8
Michael
24 Nov 2025
·
Stayed 3 nights
The staff were very friendly and the hotel was in reasonable condition.The restaurant menu was the same for the 3 x nights and the food was average.On the Sat night the restaurant area was very cold.
The staff were very friendly and the hotel was in reasonable condition.The restaurant menu was the same for the 3 x nights and the food was average.On the Sat night the restaurant area was very cold.
6
Barbara Ann
19 Mar 2025
·
Stayed 5 nights
Contacted the property about cancelling my stay due to an emergency and having to return home and asking for at least a partial refund and they promised to email me. I did not receive an email or anything from them
Contacted the property about cancelling my stay due to an emergency and having to return home and asking for at least a partial refund and they promised to email me. I did not receive an email or anything from them
10
John
21 May 2024
·
Stayed 1 night
Great Hotel in nice quiet location with friendly and efficient staff I will stay again when next in the area
Great Hotel in nice quiet location with friendly and efficient staff I will stay again when next in the area
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AI-generated summary based on recent guest reviews
Location
Set in quiet grounds near Dunfermline, it suits drivers visiting Edinburgh, Knockhill or Stirling, with easy parking. Some guests struggled with directions or distance from reception/parking via long corridors and stairs.
Related guest reviews
10
Kushan
23 Dec 2024
·
This is a unique property away from the City but well worth the extra 30min drive. The breakfast area view is beautiful buffet is pretty good and the staff really nice. The surrounding area is green and pretty.
This is a unique property away from the City but well worth the extra 30min drive. The breakfast area view is beautiful buffet is pretty good and the staff really nice. The surrounding area is green and pretty.
8
Jimmie
25 Sept 2025
·
Stayed 1 night
Close to the golf course. Super friendly staff.
Close to the golf course. Super friendly staff.
8
Mike
24 Dec 2024
·
Stayed 11 nights
Convenient commute for work in Dunfermline. Friendly staff and comfortable stay.
Convenient commute for work in Dunfermline. Friendly staff and comfortable stay.
10
Stuart
17 Jul 2025
·
Stayed 3 nights
Brilliant place, ideal for visiting the historic & majestic cities of Dunfermline & Edinburgh. Rooms were quiet, spacious & comfortable. Staff friendly & helpful. Swimming pool was a much appreciated bonus.
Brilliant place, ideal for visiting the historic & majestic cities of Dunfermline & Edinburgh. Rooms were quiet, spacious & comfortable. Staff friendly & helpful. Swimming pool was a much appreciated bonus.
8
Rod
19 Oct 2024
·
Stayed 3 nights
Very friendly and helpful staff,good location in beautiful setting. Long trudge to the room on carpet not suited for heavy bags was a bit of a trudge. But hospitality overall was great, especially from the people there. Good room as described and comfy bed made for a nice stay.
Very friendly and helpful staff,good location in beautiful setting. Long trudge to the room on carpet not suited for heavy bags was a bit of a trudge. But hospitality overall was great, especially from the people there. Good room as described and comfy bed made for a nice stay.
8
Christopher
15 Oct 2025
·
Stayed 2 nights
Clean room, nice with a sauna and hot tub/pool. Breakfast was a bit mid compared to the pricing. WiFi didn’t work too well either. Great placement to Edinburgh if you have a car.
Clean room, nice with a sauna and hot tub/pool. Breakfast was a bit mid compared to the pricing. WiFi didn’t work too well either. Great placement to Edinburgh if you have a car.
8
Diane
19 Jun 2024
·
Stayed 3 nights
It was far from Edinburgh but close to Stirling. Helpful staff, clean, comfortable
It was far from Edinburgh but close to Stirling. Helpful staff, clean, comfortable
10
Morgan
23 Apr 2025
·
Stayed 4 nights
Beautiful cherry blossom trees in the back with the sun room dining area looking out to them. Food is really good. Staff is really nice. Laundry services are a . If I were to visit again this is where I’d stay! (Need more signage to direct people when pulling off the road and onto the road you go on to get to it) It’s out of the city but still close enough. There’s a bakery close to it too! Would definitely recommend!!
Beautiful cherry blossom trees in the back with the sun room dining area looking out to them. Food is really good. Staff is really nice. Laundry services are a . If I were to visit again this is where I’d stay! (Need more signage to direct people when pulling off the road and onto the road you go on to get to it) It’s out of the city but still close enough. There’s a bakery close to it too! Would definitely recommend!!
10
Mathieu
22 May 2023
·
Stayed 1 night
It was quiet. Easy check-in. It was originally hard to find the hotel but this is due to Apple/Google Maps error.
It was quiet. Easy check-in. It was originally hard to find the hotel but this is due to Apple/Google Maps error.
10
John
21 May 2024
·
Stayed 1 night
Great Hotel in nice quiet location with friendly and efficient staff I will stay again when next in the area
Great Hotel in nice quiet location with friendly and efficient staff I will stay again when next in the area
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AI-generated summary based on recent guest reviews
Dining
Opinions vary: many enjoyed tasty dinners and a good breakfast selection, while others found menus limited, food average or expensive, and breakfast items not replenished or served cold. Bar offering can feel limited.
Related guest reviews
8
Simone
5 Mar 2025
·
Stayed 1 night
The room was a good size and was well laid out. The bathroom gave plenty of space to put your toiletries. The staff were very nice and helpful. The food was delicious. My only issue was, that a hotel, the size of this one, their wine list was pretty pathetic. There was only one Rose and a Prosecco. There were I think 4 types of red and four of white. I drink Rose and the one they had, is the one I dislike the most, so I had to change to a white. Was extremely disappointed.
The room was a good size and was well laid out. The bathroom gave plenty of space to put your toiletries. The staff were very nice and helpful. The food was delicious. My only issue was, that a hotel, the size of this one, their wine list was pretty pathetic. There was only one Rose and a Prosecco. There were I think 4 types of red and four of white. I drink Rose and the one they had, is the one I dislike the most, so I had to change to a white. Was extremely disappointed.
6
Brian
3 Apr 2024
·
Stayed 4 nights
Overall a nice Hotel with pool, spa & gym. However the bar facilities were poor with a very limited selection of basics i.e. no blended whiskies or brandy selection .. Breakfast was again limited.. the toaster only done one side. The scrambled eggs were however excellent.. and jam was a tablespoonful plopped in a bowl. Not what I expected of a 4 **** hotel though.. the staff were always helpful and friendly.. we paid 4*** price and got 2.5 ** The room was relatively clean .. although the armchairs and carpet were stained.. The toilet failed to flush properly..
Overall a nice Hotel with pool, spa & gym. However the bar facilities were poor with a very limited selection of basics i.e. no blended whiskies or brandy selection .. Breakfast was again limited.. the toaster only done one side. The scrambled eggs were however excellent.. and jam was a tablespoonful plopped in a bowl. Not what I expected of a 4 **** hotel though.. the staff were always helpful and friendly.. we paid 4*** price and got 2.5 ** The room was relatively clean .. although the armchairs and carpet were stained.. The toilet failed to flush properly..
10
Erin
19 Jun 2024
·
Stayed 2 nights
The hotel was superb,staff were fantastic very friendly. The food was amazing. Room was fantastic bed was so comfortable had a fantastic sleep. Bathroom lovely and clean. Parking was great plenty space.
The hotel was superb,staff were fantastic very friendly. The food was amazing. Room was fantastic bed was so comfortable had a fantastic sleep. Bathroom lovely and clean. Parking was great plenty space.
6
Elaine
21 Oct 2025
·
Stayed 5 nights
Room could use a better clean. Attention to high dusting needed. Bathroom radiator, toilet roll holder built up dust from a long time. Swing bin broken and dirty. Light switches dirty. Net curtains ripped. Bathroom radiator only worked one night so couldn’t head the towels. Hair from previous guests left in bath plug hole. Staff were nice and pleasant however. Other guests were quite loud in rooms next door on a couple of nights so didn’t sleep well those nights. Wasn’t a fan of the buffet full breakfast. Eggs overcooked as sitting a while. Fresh to order is always best. I only ate cereal and ham and cheese after my first cooked breakfast. Evening meals were nice but a small menu to choose from.
Room could use a better clean. Attention to high dusting needed. Bathroom radiator, toilet roll holder built up dust from a long time. Swing bin broken and dirty. Light switches dirty. Net curtains ripped. Bathroom radiator only worked one night so couldn’t head the towels. Hair from previous guests left in bath plug hole. Staff were nice and pleasant however. Other guests were quite loud in rooms next door on a couple of nights so didn’t sleep well those nights. Wasn’t a fan of the buffet full breakfast. Eggs overcooked as sitting a while. Fresh to order is always best. I only ate cereal and ham and cheese after my first cooked breakfast. Evening meals were nice but a small menu to choose from.
4
Mr Derek
9 Dec 2022
·
Stayed 3 nights
Well the hotel was ok on average, But the restaurant was very poor Poor service. Poor menu . Om one night i went to dinner. Asked to wait 15 minutes for a table, but there was plenty available to sit at straight away Was forgotten about. Not even ask if i wanted a drink while i was waiting. Walked out of the bar area after 40 minutes, and went elsewhere for a takaway . My previous stay was pleasant, but i wont be back
Well the hotel was ok on average, But the restaurant was very poor Poor service. Poor menu . Om one night i went to dinner. Asked to wait 15 minutes for a table, but there was plenty available to sit at straight away Was forgotten about. Not even ask if i wanted a drink while i was waiting. Walked out of the bar area after 40 minutes, and went elsewhere for a takaway . My previous stay was pleasant, but i wont be back
6
Lynne
26 Oct 2025
·
Stayed 1 night
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
8
David
25 Nov 2024
·
Stayed 2 nights
Stayed Thur 21st - Sat 23rd Nov. Room was clean & tidy if a bit dated. No light in the entrance hall to the room which made it difficult to see & access the clothes hangers in the wardrobe area. Shower took ages to get hot. But the bed was excellent & really comfy. A good nights sleep had by both of us. Leisure facilities were excellent with a good sized pool. Buffet breakfast was excellent with a good variety of choices from cereal, breads & croissants, fruit & the usual cooked items.
Stayed Thur 21st - Sat 23rd Nov. Room was clean & tidy if a bit dated. No light in the entrance hall to the room which made it difficult to see & access the clothes hangers in the wardrobe area. Shower took ages to get hot. But the bed was excellent & really comfy. A good nights sleep had by both of us. Leisure facilities were excellent with a good sized pool. Buffet breakfast was excellent with a good variety of choices from cereal, breads & croissants, fruit & the usual cooked items.
6
Caroline
12 Oct 2025
·
Stayed 2 nights
Food was good for breakfast and dinner but dinner and drinks every expensive. Pool and gym the best part very relaxing
Food was good for breakfast and dinner but dinner and drinks every expensive. Pool and gym the best part very relaxing
8
Christopher
15 Oct 2025
·
Stayed 2 nights
Clean room, nice with a sauna and hot tub/pool. Breakfast was a bit mid compared to the pricing. WiFi didn’t work too well either. Great placement to Edinburgh if you have a car.
Clean room, nice with a sauna and hot tub/pool. Breakfast was a bit mid compared to the pricing. WiFi didn’t work too well either. Great placement to Edinburgh if you have a car.
8
Michael
24 Nov 2025
·
Stayed 3 nights
The staff were very friendly and the hotel was in reasonable condition.The restaurant menu was the same for the 3 x nights and the food was average.On the Sat night the restaurant area was very cold.
The staff were very friendly and the hotel was in reasonable condition.The restaurant menu was the same for the 3 x nights and the food was average.On the Sat night the restaurant area was very cold.
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AI-generated summary based on recent guest reviews
8
John
3 weeks ago
·
Stayed 1 night
There was an influx of moths and spiders in the room, the window was left open so had to remove a lot. The room was clean but somewhat dated. We used the pool and this was cold and the smaller kids pool was half full so couldn’t be used. The staff were amazing though and very helpful.
There was an influx of moths and spiders in the room, the window was left open so had to remove a lot. The room was clean but somewhat dated. We used the pool and this was cold and the smaller kids pool was half full so couldn’t be used. The staff were amazing though and very helpful.
6
Gordon
2 Aug 2026
·
Stayed 1 night
We upgraded to the superior room (4 poster bed) but it wasn't worth it. The room itself was fine but lacked care and attention in the finishing touches expected ( robes, slippers, tea/coffee, biscuits etc.) and the bathroom had a few issues (e.g missing toilet roll holder, dirty sink plug, empty tissue holder). The spa was okay but steam room out of use. Dining options are very limited (only 4 choices for main course) and whilst the food was okay the service was slow. Breakfast wasn't great quality with most of the options overcooked. It wasn't a bad stay but it wasnt great value for money. Some parts of the hotel are really nice and there is potential but the 4 star rating seems misleading and I'm not sure we'd rush back.
We upgraded to the superior room (4 poster bed) but it wasn't worth it. The room itself was fine but lacked care and attention in the finishing touches expected ( robes, slippers, tea/coffee, biscuits etc.) and the bathroom had a few issues (e.g missing toilet roll holder, dirty sink plug, empty tissue holder). The spa was okay but steam room out of use. Dining options are very limited (only 4 choices for main course) and whilst the food was okay the service was slow. Breakfast wasn't great quality with most of the options overcooked. It wasn't a bad stay but it wasnt great value for money. Some parts of the hotel are really nice and there is potential but the 4 star rating seems misleading and I'm not sure we'd rush back.
10
Kyung
1 Aug 2026
·
Stayed 1 night
The room is clean and big enough. Swimming pool is lovely.
The room is clean and big enough. Swimming pool is lovely.
10
Elizabeth
28 Jul 2026
·
Stayed 1 night
Really liked this hotel. It’s a little out of the way but really pleasant and the facilities are great.
Really liked this hotel. It’s a little out of the way but really pleasant and the facilities are great.
6
David
28 Jul 2026
·
Stayed 1 night
Dated noisy didn't feel secure
Dated noisy didn't feel secure
FAQs about Best Western Plus Dunfermline Crossford Keavil House Hotel
Is parking available at the hotel?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM for a fee of approximately GBP 15 for adults and GBP 7.5 for children.
Does the hotel allow pets?
Yes, pets are allowed at the hotel with a fee of GBP 10.00 per accommodation, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is from 3:00 PM, and check-out time is by 11:00 AM. Late check-out is available for a fee, subject to availability. Guests should contact the property at least 24 hours before arrival to make arrangements for check-in.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to local attractions?
The hotel is located in the heart of Dunfermline, within a 5-minute drive of Pittencrieff Park and Dunfermline Golf Club. It is 15.5 miles from Edinburgh Zoo and 2.2 miles from Saint Margaret's Cave.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool. Specific operational hours are not provided.
What are the hotel policies regarding children?
Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: NO DATA
- 2026-09-06: 112.08647723999023USD
- 2026-09-07: 184.6626USD
- 2026-09-08: 156.56322735595703USD
- 2026-09-09: 175.63240310058595USD
- 2026-09-10: 203.66861611328125USD
- 2026-09-11: 204.11114112854003USD
- 2026-09-12: 204.11114112854003USD
- 2026-09-13: 113.92017111053467USD
- 2026-09-14: 99.67949956207275USD
- 2026-09-15: 169.0851559173584USD
- 2026-09-16: 128.16085151977538USD
- 2026-09-17: 151.89531591491698USD
- 2026-09-18: 169.0851559173584USD
- 2026-09-19: 166.1359874633789USD
- 2026-09-20: 95.40664594421386USD
- 2026-09-21: 128.16085151977538USD
- 2026-09-22: 167.97571552429199USD
- 2026-09-23: 147.64436614227296USD
- 2026-09-24: 106.31694947357178USD
- 2026-09-25: 129.37508834381103USD
- 2026-09-26: 166.6949076690674USD
- 2026-09-27: 86.97635921325684USD
- 2026-09-28: 103.69796908111572USD
- 2026-09-29: 95.6852731338501USD
- 2026-09-30: 85.75632743988037USD
- 2026-10-01: 76.47508695526123USD
- 2026-10-02: 85.75632743988037USD
- 2026-10-03: 138.33059773864747USD
- 2026-10-04: 77.63334137878418USD
- 2026-10-05: 79.3202032836914USD
- 2026-10-06: 85.75632743988037USD
- 2026-10-07: 79.3202032836914USD
- 2026-10-08: 79.3202032836914USD
- 2026-10-09: 106.31694947357178USD
- 2026-10-10: 118.5205368347168USD
- 2026-10-11: 79.3202032836914USD
- 2026-10-12: 88.95536985626221USD
- 2026-10-13: 97.77094097137451USD
- 2026-10-14: 97.77094097137451USD
- 2026-10-15: 79.3202032836914USD
- 2026-10-16: 104.7307814590454USD
- 2026-10-17: 108.63549629974365USD
- 2026-10-18: 64.56760466995239USD
- 2026-10-19: 88.95536985626221USD
- 2026-10-20: 79.3202032836914USD
- 2026-10-21: 79.3202032836914USD
- 2026-10-22: 79.3202032836914USD
- 2026-10-23: 88.95536985626221USD
- 2026-10-24: 108.63549629974365USD
- 2026-10-25: 67.29166060791016USD
- 2026-10-26: 79.3202032836914USD
- 2026-10-27: 79.3202032836914USD
- 2026-10-28: 91.7506USD
- 2026-10-29: 79.3202032836914USD
- 2026-10-30: 85.87020616912842USD
- 2026-10-31: 76.47508695526123USD
- 2026-11-01: 62.25802938232422USD
- 2026-11-02: 76.3107992553711USD
- 2026-11-03: 79.3202032836914USD
- 2026-11-04: 84.00784767913818USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for to-go breakfast: approximately GBP 15 for adults and GBP 7.5 for children
- Pet fee: GBP 10.00 per accommodation, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Golf course (nearby)
Cycling
Fishing
Horse riding
Canoeing
Hiking
Pool indoor
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Picnic area/Tables
Packed lunches
Family room
Parking
Parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi