Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available for an additional fee, and requests can be made upon arrival.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including a registration desk, parking, and limited wheelchair-accessible rooms. There are also visual alarms in hallways and a stair-free path to the entrance.

Where is the property located in relation to key landmarks?

The hotel is located within a 15-minute drive of Western Michigan University and Wings Event Center. It is approximately 2.7 miles from Kalamazoo River and 4.2 miles from Milham Park Golf Club.

Is there a swimming pool at the property?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

Tru By Hilton Kalamazoo

What guests think

Across recent reviews, Tru By Hilton Kalamazoo is praised as a new, clean, and modern spot with friendly staff, plentiful parking, and a popular, varied breakfast, though feedback notes minimalist rooms with limited storage and occasional noise.

Some guests reported lapses such as unclean bathrooms, dog hair, or a smelly hallway. The location works for Wings Stadium visitors, though nearby dinner choices are limited. Facilities include a fitness room and lobby games, with one report of a dirty gym and another of a busy pool area. Expect a modern, budget minded stay with strong basics and a few trade offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Newer property with plenty of well lit parking, a fitness room, and lobby games like a pool table. Experiences varied slightly, with one report of a dirty gym and another of a busy pool area.

Related guest reviews

10

Kurt

Jul 23, 2025

·

Stayed 1 night

New property only a few months old

6

Diana

Oct 15, 2025

·

Stayed 2 nights

This is a brand new, very clean and modern property. The hotel amenities were very good. The room is bare necessities. There is no coffee or microwave. The refrigerator is so small it was hard to store a to-go container. There is no closet but an 18” pole to hang clothes and a mini ironing board. You can tell it’s a newly built property because you can hear the people above you walking/running back and forth in their room.

10

Mandy

Jul 27, 2025

·

Stayed 3 nights

This hotel is new and well maintained

8

michelle

Oct 31, 2025

·

Stayed 3 nights

Staff was excellent. The hotel is brand new with lots of parking. Would stay here again.

8

Stephen

Oct 29, 2025

·

Stayed 1 night

Great hotel with a well lit parking lot. There are not any restaurants for dinner close by. Friendly staff, rooms were quiet however the red light attached to one of the light fixtures never goes off and was highly annoying. Breakfast was great

6

Lori

Jan 25, 2026

·

Stayed 1 night

Reserved 2 queen beds and they were definitely NOT queens, but doubles. To say that room slept 4 is a stretch. Lots of unattended chilsren at pool and breakfast.

2

Geert Adriaan

Oct 23, 2025

·

Stayed 1 night

Dirty room, dog hair everywhere, smelly hallway and dirty gym. No body wash or shampoo in the room

10

Kris

Oct 23, 2025

·

Stayed 1 night

I had good night sleep on a comfy mattress with pillow options(!), a morning workout in a nicely appointed fitness center, a great shower with nicely stocked and good smelling products, and easy check in and check out. Will gladly come back!

10

Mindy

Jan 13, 2026

·

Stayed 2 nights

Plenty of parking. Very clean and comfortable room

10

Alexis

Aug 17, 2025

·

Stayed 2 nights

Everything was really nice here. The pool table and games were nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms and common areas very clean and well maintained. A few reported lapses such as unclean bathrooms, dog hair, or hallway odors.

Related guest reviews

10

Jessica

Nov 10, 2025

·

Stayed 2 nights

Wonderful! Hotel was clean and very nice. The employees were all super welcoming and friendly! Breakfast was wonderful!

6

Kevin

Sep 27, 2025

·

Stayed 1 night

Although this was a newer property in great shape, that doesn’t clean the bathroom. Bathroom was not clean, hair in shower and on the floor around the vanity.

6

Matthew

Feb 15, 2026

·

Stayed 1 night

Room could be cleaner (floors were in need of mopping)

10

Noel

Oct 29, 2025

·

Stayed 1 night

Clean room, good vibes

2

Geert Adriaan

Oct 23, 2025

·

Stayed 1 night

Dirty room, dog hair everywhere, smelly hallway and dirty gym. No body wash or shampoo in the room

10

Christina

Jan 24, 2026

·

Stayed 1 night

Clean, newer hotel. Stayed during a snow storm for one night. Hotel room was very comfortable.

10

wesley

Jan 10, 2026

·

Stayed 1 night

Courteous staff, great location, super clean hotel. Also breakfast area was spacious and had great selection.

10

Amanda

Feb 2, 2026

·

Stayed 1 night

Clean room and great staff

8

jerron

Nov 17, 2025

·

Stayed 2 nights

Rooms very clean

10

Mindy

Jan 13, 2026

·

Stayed 2 nights

Plenty of parking. Very clean and comfortable room

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AI-generated summary based on recent guest reviews

Rooms

Modern, minimalist rooms are comfortable but offer limited storage and amenities (no dresser or closet; very small fridge; often no microwave or in room coffee). Some guests noted smaller than expected beds and intermittent noise from neighbors or traffic, plus occasional TV or internet outages.

Related guest reviews

8

Luis

Oct 27, 2025

·

Stayed 1 night

Room size was big in comparison to other hotels.

6

Diana

Oct 15, 2025

·

Stayed 2 nights

This is a brand new, very clean and modern property. The hotel amenities were very good. The room is bare necessities. There is no coffee or microwave. The refrigerator is so small it was hard to store a to-go container. There is no closet but an 18” pole to hang clothes and a mini ironing board. You can tell it’s a newly built property because you can hear the people above you walking/running back and forth in their room.

8

Rosemarie

Nov 21, 2025

·

Stayed 1 night

Find that the duvet is either too warm or not warm enough. Did not have breakfast.

8

Stephen

Oct 29, 2025

·

Stayed 1 night

Great hotel with a well lit parking lot. There are not any restaurants for dinner close by. Friendly staff, rooms were quiet however the red light attached to one of the light fixtures never goes off and was highly annoying. Breakfast was great

8

Eric

Oct 28, 2025

·

Stayed 1 night

Room was very clean. Staff was pleasant. The breakfast buffet was excellent. Only problem was, TV service wasn't working due to internet outage in the area.

6

Lori

Jan 25, 2026

·

Stayed 1 night

Reserved 2 queen beds and they were definitely NOT queens, but doubles. To say that room slept 4 is a stretch. Lots of unattended chilsren at pool and breakfast.

6

Stephen

Jan 2, 2026

·

Stayed 3 nights

So as advertised Tru by Hilton has a “fun and colorful” presentation. Our 2 queen bedroom however had NO dresser and NO closet. If you are staying more than overnight, you will be living out of your luggage. The room and bathroom was clean and bed comfortable. Minimalist is what you pay for and it is what you get. The big selling point in the reviews was breakfast. This was the biggest disappointment of our stay. There was one totally overwhelmed employee working the entire breakfast area. There were no knives or spoons when they were needed, and the various waffle and pancake mixes were empty more often than not. But please understand that the offered breakfast was no different from any commercial hotel. The usual stuff and nothing special and obviously understaffed. Housekeeping comes every 2 days apparently. The staff behind the main desk were nice and courteous. Only real negative was absolutely zero place to put your belongings. No closets to hang anything or dressers. Kudos to Liticia and Amy For trying to help us as much as possible. They were very pleasant and helpful.

10

LaDawn

Oct 24, 2025

·

Stayed 1 night

Clean, new room. Comfortable stay

10

Christina

Jan 24, 2026

·

Stayed 1 night

Clean, newer hotel. Stayed during a snow storm for one night. Hotel room was very comfortable.

10

Judy

Oct 11, 2025

·

Stayed 1 night

We had a very comfortable stay. This property looks new. The breakfast was very good with lots of choices. The staff was courteous and eager to please. This property has some traffic noise and the floor above us was a little noisy with movement. We would definitely stay here again!

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AI-generated summary based on recent guest reviews

Service

Staff are consistently friendly and helpful at the front desk and during breakfast, with several shoutouts to individuals. One review noted breakfast felt understaffed.

Related guest reviews

10

Jessica

Nov 10, 2025

·

Stayed 2 nights

Wonderful! Hotel was clean and very nice. The employees were all super welcoming and friendly! Breakfast was wonderful!

8

Lanette

Dec 30, 2025

·

Stayed 1 night

Yes, very friendly and helpful.

8

Natalie

Jun 29, 2025

·

Stayed 1 night

Room was clean and modern, breakfast area was clean and food was good. There was a slight issue with our reservation and extra charges but Rhea took care of things right away and was so nice.

8

michelle

Oct 31, 2025

·

Stayed 3 nights

Staff was excellent. The hotel is brand new with lots of parking. Would stay here again.

8

Stephen

Oct 29, 2025

·

Stayed 1 night

Great hotel with a well lit parking lot. There are not any restaurants for dinner close by. Friendly staff, rooms were quiet however the red light attached to one of the light fixtures never goes off and was highly annoying. Breakfast was great

8

Eric

Oct 28, 2025

·

Stayed 1 night

Room was very clean. Staff was pleasant. The breakfast buffet was excellent. Only problem was, TV service wasn't working due to internet outage in the area.

6

Stephen

Jan 2, 2026

·

Stayed 3 nights

So as advertised Tru by Hilton has a “fun and colorful” presentation. Our 2 queen bedroom however had NO dresser and NO closet. If you are staying more than overnight, you will be living out of your luggage. The room and bathroom was clean and bed comfortable. Minimalist is what you pay for and it is what you get. The big selling point in the reviews was breakfast. This was the biggest disappointment of our stay. There was one totally overwhelmed employee working the entire breakfast area. There were no knives or spoons when they were needed, and the various waffle and pancake mixes were empty more often than not. But please understand that the offered breakfast was no different from any commercial hotel. The usual stuff and nothing special and obviously understaffed. Housekeeping comes every 2 days apparently. The staff behind the main desk were nice and courteous. Only real negative was absolutely zero place to put your belongings. No closets to hang anything or dressers. Kudos to Liticia and Amy For trying to help us as much as possible. They were very pleasant and helpful.

10

wesley

Jan 10, 2026

·

Stayed 1 night

Courteous staff, great location, super clean hotel. Also breakfast area was spacious and had great selection.

10

Amanda

Feb 2, 2026

·

Stayed 1 night

Clean room and great staff

10

Brandon

Sep 12, 2025

·

Stayed 2 nights

The front desk staff were extremely friendly and welcoming. Rooms were clean, beds comfy and breakfast was great. I will definitely be back

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AI-generated summary based on recent guest reviews

Location

Convenient for Wings Stadium and described as a great location by some, but nearby dinner options are limited. A few guests mentioned traffic noise.

Related guest reviews

8

Stephen

Oct 29, 2025

·

Stayed 1 night

Great hotel with a well lit parking lot. There are not any restaurants for dinner close by. Friendly staff, rooms were quiet however the red light attached to one of the light fixtures never goes off and was highly annoying. Breakfast was great

10

wesley

Jan 10, 2026

·

Stayed 1 night

Courteous staff, great location, super clean hotel. Also breakfast area was spacious and had great selection.

10

Erica

Nov 3, 2025

·

Stayed 2 nights

Great breakfast with lots of choices Friendly staff Walking distance to wings stadium to

10

Judy

Oct 11, 2025

·

Stayed 1 night

We had a very comfortable stay. This property looks new. The breakfast was very good with lots of choices. The staff was courteous and eager to please. This property has some traffic noise and the floor above us was a little noisy with movement. We would definitely stay here again!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and quality, with multiple mentions of it being among the best. One review reported it was understaffed and items ran out.

Related guest reviews

10

Jessica

Nov 10, 2025

·

Stayed 2 nights

Wonderful! Hotel was clean and very nice. The employees were all super welcoming and friendly! Breakfast was wonderful!

10

wayne

Jul 21, 2025

·

Stayed 1 night

First time at this Tru hotel. The staff was amazing. Kimberly and Natasha set out a wonderful breakfast. One of the best I've ever seen. Natasha was also working the front desk when we got there. She was very friendly and helpful. This may be our new go to Tru stopover on our way to visit family.

8

Stephen

Oct 29, 2025

·

Stayed 1 night

Great hotel with a well lit parking lot. There are not any restaurants for dinner close by. Friendly staff, rooms were quiet however the red light attached to one of the light fixtures never goes off and was highly annoying. Breakfast was great

8

Eric

Oct 28, 2025

·

Stayed 1 night

Room was very clean. Staff was pleasant. The breakfast buffet was excellent. Only problem was, TV service wasn't working due to internet outage in the area.

6

Stephen

Jan 2, 2026

·

Stayed 3 nights

So as advertised Tru by Hilton has a “fun and colorful” presentation. Our 2 queen bedroom however had NO dresser and NO closet. If you are staying more than overnight, you will be living out of your luggage. The room and bathroom was clean and bed comfortable. Minimalist is what you pay for and it is what you get. The big selling point in the reviews was breakfast. This was the biggest disappointment of our stay. There was one totally overwhelmed employee working the entire breakfast area. There were no knives or spoons when they were needed, and the various waffle and pancake mixes were empty more often than not. But please understand that the offered breakfast was no different from any commercial hotel. The usual stuff and nothing special and obviously understaffed. Housekeeping comes every 2 days apparently. The staff behind the main desk were nice and courteous. Only real negative was absolutely zero place to put your belongings. No closets to hang anything or dressers. Kudos to Liticia and Amy For trying to help us as much as possible. They were very pleasant and helpful.

10

Peggy

Sep 29, 2025

·

Stayed 1 night

What beautiful accommodations. By far the best breakfast we have experienced. Highly recommend. Bed and room was very comfy. Very new and clean.

10

wesley

Jan 10, 2026

·

Stayed 1 night

Courteous staff, great location, super clean hotel. Also breakfast area was spacious and had great selection.

10

Brandon

Sep 12, 2025

·

Stayed 2 nights

The front desk staff were extremely friendly and welcoming. Rooms were clean, beds comfy and breakfast was great. I will definitely be back

10

Erica

Nov 3, 2025

·

Stayed 2 nights

Great breakfast with lots of choices Friendly staff Walking distance to wings stadium to

10

Judy

Oct 11, 2025

·

Stayed 1 night

We had a very comfortable stay. This property looks new. The breakfast was very good with lots of choices. The staff was courteous and eager to please. This property has some traffic noise and the floor above us was a little noisy with movement. We would definitely stay here again!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $143	12 $143	13 $149	14 $141
15 $128	16 $134	17 $117	18 $117	19 $121	20	21 $319
22 $129	23 $114	24 $121	25 $117	26 $120	27 $131	28 $127
29 $113	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
		1 $113	2 $113	3 $113	4 $122	5 $126
6 $114	7 $117	8 $118	9 $113	10 $117	11 $125	12 $126
13 $118	14 $121	15 $122	16 $117	17 $118	18 $125	19 $125
20 $111	21 $118	22 $119	23 $117	24 $116	25 $120	26 $121
27 $116	28 $114	29 $121	30 $119	31 $120

Tru By Hilton Kalamazoo

About this property

Location

Room options

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, Microwave

Room, 2 Queen Beds, Mobility Accessible, Microwave

Room, 1 King Bed, Microwave

Room, 2 Queen Beds, Hearing Accessible, Microwave

Room, 1 King Bed, Hearing Accessible, Microwave

Room, 2 Queen Beds, Microwave

Guest reviews of Tru By Hilton Kalamazoo

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Kalamazoo

Prices for upcoming dates