Name: Chelsea Inn
Address: 46 West 17th Street, Union Square, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: $213–$487 per night
Rating: 7.35

What guests think

Chelsea Inn is a simple, budget-friendly walk-up in a central Chelsea/Union Square location, praised for clean, compact rooms and friendly daytime staff, but noted for limited services, contactless check-in, and varying comforts depending on room type and placement.

The location is a standout: close to multiple subway lines, shops and dining, and generally felt safe and walkable. Common drawbacks include no elevator, small or sometimes windowless rooms, street and internal noise, inconsistent Wi‑Fi, and temperature control issues. Service is often warm and helpful during the day, though after-hours support and the pre-arrival ID/credit-card verification process frustrate some guests. Expect a basic, well-located base for exploring the city.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with no elevator and limited on-site services; many rooms include a mini-fridge, microwave and coffee maker. Wi‑Fi is available but often described as spotty or unreliable; luggage storage is inconsistent or unavailable.

Related guest reviews

8

Ashley

Oct 22, 2024

·

Stayed 1 night

No elevator

4

EZIO

Nov 14, 2025

·

Stayed 4 nights

Bed broken and uncomfortable. Room very hot unable to control heat. AC not working and AC unit was dirty. Don’t get a room above 3rd floor if you’re a senior - no elevator, stairs narrow and steep. Room and bathroom are tiny.

2

Maximilian

Sep 21, 2024

·

Stayed 7 nights

Wifi didn’t work in our room. Even after telling the staff on first day of arrival it hadn’t been fixed. No fresh towels for entire stay (1 week). Towels were always wet- could not dry due to no hanging options in the room.

6

Luis Felipe

Oct 17, 2024

·

Stayed 2 nights

There is not elevator The wifi password never worked Garbage under the bed Not recomendable for family with children But if you are alone, could help u

8

Luis

Mar 3, 2025

·

Stayed 1 night

Clean room, excellent location, good price. No elevator, the room was not ready at 3:00 PM and the water in the shower has no pressure. Good experience overall.

8

Idan

Aug 19, 2025

·

Stayed 2 nights

I overall do recommend and would come back because of the good $ value. It's an apartment building converted into a hotel. The rooms are very cozy and the walk up could be challenging if you're lugging a large suitcase, but service is good, the room is clean and kept up well. Overall good value for $ (heads up if you're traveling for work and are relying on the Wifi, don't).

8

MARICRIS

Aug 22, 2025

·

Stayed 3 nights

I loved my room with a coffee maker, microwave and fridge. Near subway and places to eat. But just not enough Kleenex and toiletries( look nasty to touch). I hope they individual portions toiletries or just clean the reusable containers really good. Good thing I bring my own toiletries. I would love to stay here again.

8

Marie-Christine

Jan 28, 2025

·

Stayed 3 nights

Good for the price. Clean Wifi patchy most of the time. Beds are wobbly (frame moved when getting in or out of bed) Fridge and microwave in room.

6

Romy

Nov 23, 2024

·

Stayed 1 night

It's an inexpensive place, no elevator, everything is mid. Hot water, quiet, comfortable enough that I've stayed here twice now. You can't leave bags for the day as there's no one on duty - you just key in the front door and into your room with a code.

6

Mackenzie

May 17, 2025

·

Stayed 5 nights

Wifi didn’t work

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many describe rooms and bathrooms as clean, but others report hair, mold/mildew, stained linens, and dusty fixtures. Housekeeping is limited and typically by request.

Related guest reviews

6

Kim

Aug 11, 2025

·

Stayed 1 night

Such an amazing location! Staff could be more focused on making sure the basics are handled like clean rooms and bathrooms for their guests. Both were not turned over in between guests for us. It was way too lateafter a long day in NYC for us to complain.

4

Collin

Feb 2, 2025

·

Stayed 2 nights

There was a burning hot pipe right behind the head of our bed. We had no control over how hot that was. And it was uncomfortable. The bed was otherwise comfortable. The television did not work. The WiFi was very spotty. There were dirty tissues under the bed and detritus in the hard to reach corners around the bed. The fridge in the room either leaked water as it defrosted or froze our leftovers when I turned it up slightly. The bathroom was pretty nice. Staff was pleasant.

6

Jenny

May 12, 2025

·

Stayed 2 nights

For the cost, the room was not well-appointed, cheap cabinets, one with broken, mis-matched doors, and one with water damage. A mirror hung off center in a weird location, holes in the walls, peeling paint, two mis-matched towels in the bathroom. But the bathroom seems "updated" and seemed clean.

10

Mary

Nov 7, 2024

·

Stayed 1 night

Nice and clean. Excellent, comfy bed. Spotless bathroom.

10

Racquel

Nov 23, 2025

·

Stayed 1 night

The room was adorable. It was very clean and cute. Perfect for my solo adventure. I had a mini fridge and microwave which I wasn’t expecting. I booked a room with a bathroom/shower, it was also very clean and had toiletries. My only complaint is that my room got pretty warm during my stay. There was a fan that helped some but the AC unit didn’t work or maybe that was a me thing. Either way, it didn’t bother me enough to complain while I was there. Again, very cute hotel with tons of stores and restaurants in the area. I walked back and forth from Amtrak with no issues. I would absolutely stay again.

10

Rebecca

Aug 16, 2025

·

Stayed 2 nights

Mold on ceiling of shower

6

Lea-Marie

Nov 23, 2024

·

Stayed 6 nights

The room was not very clean.

2

Plamen

Mar 26, 2025

·

Stayed 4 nights

The room and the bathroom were clean before checking in. After changing the room, I had to use a bathroom that was in terrible condition (not cleaned for at least a 10 days, no hanger whatsoever, no hand soap, really low water pressure, etc.). I was promised by the staff that they will take care of it but they didn't. I had to switch to another room, because the window of the first one wasn't closing, but I had to spend the night on an open window in New York (the city that never sleeps) in 10oC (50oF). The first technician said he'd tape the window so at least it stops the wind, butt didn't do it and second.tech. said that it was the first one's job to repair it. Still I was given access to a storage room to get an extra blanket. After changing the room (without windows) I was sent by the staff to the same storage room to get hand soap. No compensation of any kind. Nevertheless the room was small but OK (comfortable bed, a fridge, a wardrobe, safe, iron, coffees maker and microwave), except the electronic access system. Once during the night the door was unlocked remotely, and it locked again automatically after a minute. The location though is close to perfect.

10

Rodney

Nov 29, 2025

·

Stayed 4 nights

Very clean reasonably priced no frills room! While small, it was very functional !

10

Edward

Aug 1, 2025

·

Stayed 3 nights

Clean, simple, convenient

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact and no-frills, with some modernized bathrooms and useful basics (mini-fridge, microwave, coffee maker), but layouts vary and a few rooms lack windows or use shared bathrooms. Recurring issues include street/hallway noise, hard or sagging beds, and temperature control plus occasional Wi‑Fi problems.

Related guest reviews

8

Fabiola Alexandra Crespo

Aug 15, 2025

·

Stayed 8 nights

This hotel is what you need! Perfect location! If you have back problems make sure you ask for a lower floor room and prep yourself regarding the bed, it is very hard. Besides that the cleaning staff are very nice and friendly. It has everything you need if you are planning on visiting NYC and not planning on staying in your room for too long.

4

EZIO

Nov 14, 2025

·

Stayed 4 nights

Bed broken and uncomfortable. Room very hot unable to control heat. AC not working and AC unit was dirty. Don’t get a room above 3rd floor if you’re a senior - no elevator, stairs narrow and steep. Room and bathroom are tiny.

8

Jeffrey

Jan 16, 2025

·

Stayed 2 nights

The hotel itself was good. It wasn't super luxurious, and my room wasn't the most spacious (nothing like in the pictures), but it definitely wasn't bad. It had a big bed, a microwave, coffee maker, refrigerator, mini closet, and TV. Yes, the bathroom is shared, and it's awkward sharing a bathroom with strangers (it appears to be 1:2 - one bathroom for two separate rooms), but it was clean and in good condition. If you want something cheap just to lay your head and put your stuff down, then this isn't the worst place to be. It's good and convenient - and conveniently priced. The water cooler was broken, though, so I had to go out (to the Halal trucks) to get a bottle of water. My stay was good, and maybe given the chance, I'd do it again.

2

Leslie

Sep 15, 2025

·

Stayed 4 nights

Oh boy, I’m not sure where to start! Firstly, I was on the second floor and there is no elevator so I had to carry my luggage up and down 20 steps. When I got to my room, I quickly realized that I didn’t have a bathroom as it turns out the bathroom was shared with another room. To make matters worse, there were two drawers in the room in the bottom one didn’t open. Last but not least, there was no window in the room, which is illegal in New York City.

8

Teresa

May 16, 2025

·

Stayed 2 nights

Nice little spot for the weekend! Small but clean room. I upgraded to have a private bathroom-plenty of hot water. Walls are thin, so can hear people in hallway, but wasn’t too bad. Just a few blocks from subway. Older hotel, so no elevator-stairs are a little steep, might be a little difficult with larger luggage. Read fine print for check-in, housekeeping, etc. I felt safe as a solo woman traveler, and would stay again.

10

Racquel

Nov 23, 2025

·

Stayed 1 night

The room was adorable. It was very clean and cute. Perfect for my solo adventure. I had a mini fridge and microwave which I wasn’t expecting. I booked a room with a bathroom/shower, it was also very clean and had toiletries. My only complaint is that my room got pretty warm during my stay. There was a fan that helped some but the AC unit didn’t work or maybe that was a me thing. Either way, it didn’t bother me enough to complain while I was there. Again, very cute hotel with tons of stores and restaurants in the area. I walked back and forth from Amtrak with no issues. I would absolutely stay again.

4

Maryam

Nov 4, 2025

·

Stayed 1 night

pros: clean, location, no fills, VERY BASIC. Cons: NOISE!!!! you will not get any sleep here because the street right outside has plates and every time some is driving over it, you will absolutely hear it. I do NOT recommend staying here if you're just looking to rest your head, there are better options for a few more bucks.

8

Marie-Christine

Jan 28, 2025

·

Stayed 3 nights

Good for the price. Clean Wifi patchy most of the time. Beds are wobbly (frame moved when getting in or out of bed) Fridge and microwave in room.

6

Dmytro

Aug 11, 2025

·

Stayed 4 nights

Good stay, but was bot window in the room, which feels very uncomfortable.

4

Jill

Nov 18, 2024

·

Stayed 3 nights

Hotel doesn’t have an elevator and we were located on the 5th floor. Inside the room was a radiator that banged very loudly each night. Mattresses need to be updated.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, but service is limited to daytime hours with contactless check-in. Several guests report frustrating pre-arrival verification, rigid policies, or slow after-hours responses.

Related guest reviews

10

Richard

Nov 17, 2025

·

Stayed 1 night

Room was great, dropped off luggage early and it was in our room when we came back after seeing a couple shows. Clean, warm and quiet. Staff was helpful.

10

Stephen

Oct 21, 2025

·

Stayed 4 nights

I stay here several times a year as my business has me in the city a fair amount. It's a perfect location in Chelsea, away from the high tourism of midtown, and close enough to the great hangouts in the Village. Convenient to major subway lines, and the staff is always super friendly.

6

Lalat

Jul 10, 2025

·

Stayed 2 nights

There was no staff at check in

6

Shinichiro

Jun 9, 2025

·

Stayed 3 nights

They are now operating as a limited-service hotel: no daily housekeeping service and front desk from the hours of 8am - 5pm. There are some staff not kindly. When I asked about facilities, they responded them , but they always said you should the mail that we sent.

2

Tony

Nov 18, 2025

·

Stayed 1 night

Apparently they don’t maintain staff on site after 5 pm. But checkout is 3? But they send a really shady checking email that uses an off site form to take your drivers license and credit card info. I refused to do that but booked same day so wasn’t able to get a refund.

10

Dan

Sep 23, 2025

·

Stayed 4 nights

Everyone is so nice and helpful. This was a nice room with high ceilings, refrigerator and microwave. Close to metro and anything you need. I will stay here again.

8

Michel

Oct 5, 2025

·

Stayed 5 nights

Felt that the hotel management made it a lot more difficult than necessary by asking me to check in before arriving at the hotel, or even arriving in NY.

6

Marjorie

Jun 29, 2025

·

Stayed 1 night

Staff onsite is very helpful. The problems are all with the absolutely inflexible reservation system. I’d booked one night and tried to add another. Nope, have to use Expedia. Now I’m in two different rooms and must transfer during our stay. Again staff made it easy to transfer but then was told I could stay in my original room which was a shared bathroom rather than the private bathroom. Nope. So staff had to move my bags and clean up room. Really needs a way to adjust reservations. First room was awkwardly shaped. Second room better but no side table for bed.

2

RAMON

Jun 20, 2025

·

Stayed 2 nights

contactless, yet humanless response. Called thousands of times in front of the front door and never responded. Quite frustrating trying to communicate with a human being over the phone after 3pm. There is no elevator and my room was located on the the fifth floor. Awfully inconvenient for those carrying their own luggage.

10

Madeleine

Aug 23, 2025

·

Stayed 1 night

The staff at The Chelsea was fantastic. I needed first floor accommodations but at the time of my reservation the first floor was being renovated and unavailable. To my surprise, the information that was sent to me the night before my stay, included my first-floor request. Wilma saw that when the first floor was available, she immediately fulfilled that request. This is my second stay at The Chelsea Inn. I would highly recommend staying here. A delightful experience. Thank you.

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AI-generated summary based on recent guest reviews

Location

Central, walkable Chelsea/Union Square location close to multiple subway lines, shops and restaurants; many felt safe. Some rooms are affected by street or venue noise.

Related guest reviews

8

Mitsuru

Nov 4, 2025

·

Stayed 2 nights

Great location and nice staff.

10

Patrick

Jan 6, 2025

·

Stayed 2 nights

Superb location. Wonderful old building in excellent shape. Rooms are teeny but well organized. Great value for the price. Biggest issue: no elevator. We had a junior suite & those are on lower floors.

10

Paul

Jan 28, 2025

·

Stayed 1 night

I enjoyed stying at Chelsea inn it location is awesome lots of shopping and eating and transportation is really close

10

Stephen

Oct 21, 2025

·

Stayed 4 nights

I stay here several times a year as my business has me in the city a fair amount. It's a perfect location in Chelsea, away from the high tourism of midtown, and close enough to the great hangouts in the Village. Convenient to major subway lines, and the staff is always super friendly.

10

Danielle

Jan 4, 2025

·

Stayed 1 night

This was perfect for what we needed it for. It's right on the F train which has stops at Herald Square, Bryant Park, and Rockefeller Center - perfect if you are in the city for Christmassy things. It's in a great neighborhood out of the tourist trap midtown area. The room was small but big enough for three of us (we got a room with a pull out couch). We also had a room with a private bath, which not all of these rooms have (but it's very clear when booking which type you are picking). We were also lucky to be on the 1st floor, since this is a 5 story walk-up. The bed was not very comfortable (sort of caved in in the middle and very squeaky!) but for significantly less money than any other hotel I could find for the busiest tourism week in NYC, it was fine!

10

Vanessa

Aug 20, 2025

·

Stayed 1 night

Location was convenient to public transportation.

8

Kenneth

Jul 28, 2025

·

Stayed 4 nights

Overall, the staying in Chelsea Inn was good. The location is very centered (nearby restaurants, MTA stations, etc.). I just didn’t liked when having an accident in the linen sheets, you don’t have a housekeeper to change it because they have the Policy about asking for housekeeping service the night before. I think it was an excellent quality-price relation.

10

Amy

Jun 1, 2025

·

Stayed 2 nights

Great location, clean, affordable. I love this place! I got a room with a private bathroom. Slept very well. I felt safe walking alone in the neighborhood. This is my go-to affordable NYC hotel.

10

Sylvia

Oct 9, 2025

·

Stayed 2 nights

Excellent location

8

James Roy

Apr 8, 2025

·

Stayed 7 nights

Centrally located and very private.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$123
February	$107
March	$167
April	$209
May	$252
June	$255
July	$228
August	$177
September	$259
October	$255
November	$197
December	$285

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $441	15	16	17 $382	18 $388	19 $392
20 $317	21 $394	22	23	24 $432	25 $439	26 $447
27 $213	28 $291	29 $311	30 $389

Su	Mo	Tu	We	Th	Fr	Sa
				1 $269	2 $331	3 $353
4 $256	5 $272	6 $340	7 $411	8 $440	9 $448	10 $448
11 $313	12 $290	13 $314	14 $334	15 $279	16 $395	17 $389
18 $294	19 $299	20 $344	21 $365	22 $353	23 $353	24 $352
25 $248	26 $268	27 $302	28 $337	29 $358	30 $487	31 $480

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Monthly average prices

About this property

Location

Room options

Family Studio Suite

Junior Studio with Private Bathroom

Standard Triple Room

Standard Double Room with Shared Bath

Standard Double Room Private Bathroom

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Chelsea Inn

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Prices for upcoming dates