Name: Rose City Inn & Suites
Address: 2631 West Northwest Loop 323, Tyler, Texas, United States of America, Tyler, Texas, United States of America
Rating: 7.18

Guest reviews

7.2

Good

Based on 366 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across the reviews of Rose City Inn & Suites, guests note low prices and occasional quiet stays, but many more report serious cleanliness issues (roaches and odors) and frustrations with deposit charges and refunds.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Barbara

3 weeks ago

·

Stayed 4 nights

Pet friendly. Our room was 2 QUEEN beds and no smoking. It was comfy just needed fluffier pillows but that's my opinion. Only downside was no elevator and I had my elderly parents with me. Also had a desk area. Big room!

6

Jose

23 Mar 2026

·

Stayed 2 nights

It was ok but no ice machine

10

Sterling

4 Mar 2026

·

Stayed 1 night

The ac worked great, room was clean and it was a quiet stay.

2

tonya

13 Dec 2025

·

Stayed 1 night

Staff okay, rooms clean, no towels in room,no microwave in room, no coffee pot in room. No free free breakfast as mentioned. Ice machine not in service.Halls smell like Marijuana. No mention of a $25 deposit when you check in.

4

Andrew

25 Nov 2025

·

Stayed 3 nights

Nasty room!

2631 West Northwest Loop 323, Tyler, Texas, United States of America

Location

A stay at Rose City Inn & Suites places you in the heart of Tyler, within a 5-minute drive of Caldwell Zoo and Texas College. This hotel is 3.4 mi (5.5 km) from Goodman-LeGrand House & Museum and 3.8 mi (6.1 km) from McClendon House.

Caldwell Zoo(0.8 Miles)

Texas College(1.9 Miles)

Goodman-LeGrand House & Museum(3.1 Miles)

Tyler Municipal Rose Garden Center and Museum(3.1 Miles)

McClendon House(3.8 Miles)

Discovery Place Museum(3.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 18:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Yes, pets are allowed with a fee of USD 10.00 per pet, per night. Service animals are exempt from fees.

Check-in is from 14:00 to 18:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

The hotel is located in the heart of Tyler, within a 5-minute drive of Caldwell Zoo and Texas College. It is approximately 3.4 miles from Goodman-LeGrand House & Museum and 3.8 miles from McClendon House.

Yes, up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

Cribs are available for a fee of USD 10.00 per day, and rollaway beds are also available for the same fee. Advance request or confirmation may be required.

Rose City Inn & Suites

Amenities

Property description

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Guest reviews