Coastal Palms Inn and Suites
From
$93
/ night
Select dates to see prices and availability
From
$93
/ night
About this property
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this resort include a television in a common area...
Amenities
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this resort include a television in a common area, a banquet hall, and a vending machine.
Business amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at The Crabcake Factory serving guests of Coastal Palms Inn & Suites. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
With a stay at Coastal Palms Inn & Suites in Ocean City (North Ocean City), you'll be a 3-minute walk from Ocean City Beach and 6 minutes by foot from Maryland Beach. This resort is 5.4 mi (8.8 km) from Ocean City Boardwalk and 4.7 mi (7.6 km) from Roland E. Powell Convention Center.
What's nearby
Ocean City Square Shopping Center(0.1 miles)
Ocean City Beach(0.1 miles)
Carousel Ice Skating Rink(0.3 miles)
Maryland Beach(0.3 miles)
Gold Coast Mall(0.4 miles)
Northside Park(0.4 miles)
Montego Bay Shopping Center(0.8 miles)
Assawoman Bay(0.8 miles)
Ocean City County Library(0.9 miles)
Art League of Ocean City(1.4 miles)
94th Street Ocean City Dog Playground(1.4 miles)
Lost Treasure Golf(1.5 miles)
Transpeninsular Line Marker(2 miles)
Saint Nick's Mini Golf(2 miles)
Fenwick Island Lighthouse(2.1 miles)
Ocean City, MD (OCE-Ocean City Municipal)(10.7 miles)
Georgetown, DE (GED-Sussex County)(30.3 miles)
Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)(30.8 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Banquet Facilities
ATM / Cash Machine
Location
12004 Coastal Highway, North Ocean City, Ocean City, Maryland, United States of America
Ocean City Square Shopping Center (0.1 miles)
Ocean City Beach (0.1 miles)
Carousel Ice Skating Rink (0.3 miles)
Maryland Beach (0.3 miles)
Gold Coast Mall (0.4 miles)
Northside Park (0.4 miles)
Room options
7
Pet Friendly Suite
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
6
Suite, City View (2 Queens Sofa, No Pets Allowed)
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
7
Standard Room, Multiple Beds, Ocean View (No Pets Allowed)
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
BalconyAir ConditioningWi-Fi (Free)Refrigerator
8
Standard Room, Multiple Beds, City View (No Pets Allowed)
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
BalconyAir ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Coastal Palms Inn and Suites
7.8
Good
Based on 1,002 verified reviews
Who stays here?
Business
5%
Couple
27%
Family
49%
Group
14%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Coastal Palms Inn and Suites, travellers highlight the convenient beachside location and budget-friendly stays, while feedback on cleanliness, maintenance, and noise varies widely across rooms and stays, leading to mixed experiences depending on expectations and room assignment.
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What guests think
At Coastal Palms Inn and Suites, travellers highlight the convenient beachside location and budget-friendly stays, while feedback on cleanliness, maintenance, and noise varies widely across rooms and stays, leading to mixed experiences depending on expectations and room assignment.
Many appreciate short walks to the beach and nearby stores, plus generally friendly staff. Common negatives include dirty floors and stained linens, inconsistent housekeeping, dated or worn furnishings, slow elevators, small pool, traffic noise, and issues with sofa beds, doors, AC, and Wi-Fi. Breakfast is a simple grab-and-go selection that can run out. Expect a basic, convenient base close to the beach.
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AI-generated summary based on recent guest reviews
Facilities
Small outdoor pool near the road and a slow or occasionally out-of-service elevator; parking can feel tight. Pet-friendly options and beach-chair loans are available, but ice limits and some aging equipment reflect a basic setup.
Related guest reviews
8
April
Jun 12, 2024
·
Stayed 2 nights
The elevator needs work. One bag of ice per room per day is ridiculous 🙄
The elevator needs work. One bag of ice per room per day is ridiculous 🙄
6
JASON
Jun 23, 2025
·
Stayed 1 night
motel, not a hotel...old property updated room, clean. owned by carousel group. on main drive, noisy. close enough to beach to walk. decent part of ocmd. Breakfast "on the go" is a joke. coffee sucks. pool is size of a big hot tub in front of road. elevator old and slow. budget motel 2 star type.
motel, not a hotel...old property updated room, clean. owned by carousel group. on main drive, noisy. close enough to beach to walk. decent part of ocmd. Breakfast "on the go" is a joke. coffee sucks. pool is size of a big hot tub in front of road. elevator old and slow. budget motel 2 star type.
10
Ying Non
Aug 2, 2025
·
Stayed 6 nights
The price was great for a convenient location to the beaches, stores, events and others. Very simple hotel that had basic things, small pool, little gym and arcade. The free breakfast was basic bagels, coffee, juice, muffins and fruits. The rooms are comfortable with great air conditioning, clean and simple set up. I would go back, we were out most of the day and this worked out great.
The price was great for a convenient location to the beaches, stores, events and others. Very simple hotel that had basic things, small pool, little gym and arcade. The free breakfast was basic bagels, coffee, juice, muffins and fruits. The rooms are comfortable with great air conditioning, clean and simple set up. I would go back, we were out most of the day and this worked out great.
8
George
Sep 7, 2024
·
Stayed 3 nights
Very nice and quiet hotel. They should do an elevator upgrade as it takes a very long time to get on the elevator
Very nice and quiet hotel. They should do an elevator upgrade as it takes a very long time to get on the elevator
8
Katie
Jul 7, 2025
·
Stayed 3 nights
A little out dated and the pool is really small but clean and parking is great.
A little out dated and the pool is really small but clean and parking is great.
6
Colleen
Jun 23, 2025
·
Stayed 3 nights
The room itself was very clean and located very close to the beach. I found the common areas, walkways and elevators in need of a thorough cleaning. The washing machine and dryer were older and could use replacement and the light in the laundry room was out.
The room itself was very clean and located very close to the beach. I found the common areas, walkways and elevators in need of a thorough cleaning. The washing machine and dryer were older and could use replacement and the light in the laundry room was out.
10
Sandra
Sep 15, 2023
·
Stayed 5 nights
Clean clean clean. Simple breakfast. Steps to ocean. Food Lion groceries, 7 11 WaWa all walking distance. Pool small but nice
Clean clean clean. Simple breakfast. Steps to ocean. Food Lion groceries, 7 11 WaWa all walking distance. Pool small but nice
6
Lauren
Aug 28, 2024
·
Stayed 7 nights
Poor is a bit harsh but I didn’t want to say average either. Location is great! Steps to the beach. Pool was clean and the kids loved it. Staff was very very nice BUT if you are squeamish about upkeep, this is not for you. Room is clean at first glance but they do not mop!! The floors are hard (makes sense for sand and such) but we spilled a water bottle and wiped it up and the cloth was black! We spent the entire week playing the floor is lava, never letting our bare feet touch the floor. The maids have no mops on their carts. Only vacuums. Shower and toilet was clean though as were the sheets. My daughters room was the same except a piece of the popcorn ceiling came down, the patio door was a bit wonky and one of the mattresses had a huge brown stain on the corner (looked like dried blood) A dirty washcloth stayed at the bottom of the stairs for 5 days and bleached out chicken bones were seen near the AC units on the second floor landing of building C. The grab and go breakfast was fine and coffee all day was great. Supplying beach chairs to guests was awesome. When we were leaving, we did see a whole new staff coming in for orientation. Maybe they were short staffed and couldn’t clean the property sufficiently. Hoping this takes care of these issues. Biggest thing? Mop the floors guys! And get mattress covers when you hopefully replace old mattresses.
Poor is a bit harsh but I didn’t want to say average either. Location is great! Steps to the beach. Pool was clean and the kids loved it. Staff was very very nice BUT if you are squeamish about upkeep, this is not for you. Room is clean at first glance but they do not mop!! The floors are hard (makes sense for sand and such) but we spilled a water bottle and wiped it up and the cloth was black! We spent the entire week playing the floor is lava, never letting our bare feet touch the floor. The maids have no mops on their carts. Only vacuums. Shower and toilet was clean though as were the sheets. My daughters room was the same except a piece of the popcorn ceiling came down, the patio door was a bit wonky and one of the mattresses had a huge brown stain on the corner (looked like dried blood) A dirty washcloth stayed at the bottom of the stairs for 5 days and bleached out chicken bones were seen near the AC units on the second floor landing of building C. The grab and go breakfast was fine and coffee all day was great. Supplying beach chairs to guests was awesome. When we were leaving, we did see a whole new staff coming in for orientation. Maybe they were short staffed and couldn’t clean the property sufficiently. Hoping this takes care of these issues. Biggest thing? Mop the floors guys! And get mattress covers when you hopefully replace old mattresses.
6
Gaudy
Aug 1, 2025
·
Stayed 2 nights
The pool area was dirty and paint was chipping.
The pool area was dirty and paint was chipping.
6
April
Jun 12, 2024
·
Stayed 4 nights
The elevator needs to be worked on for sure. The pool could be better and the bottom hurt my feet. Also the one bag of ice per room per day is absolutely ridiculous. We pay enough here to get more than that.
The elevator needs to be worked on for sure. The pool could be better and the bottom hurt my feet. Also the one bag of ice per room per day is absolutely ridiculous. We pay enough here to get more than that.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: repeated reports of dirty floors, stained or hairy linens and towels, and missed housekeeping, alongside some clean-room experiences. Bathrooms, vents, and AC units sometimes need deeper cleaning.
Related guest reviews
4
Mary Marie
Aug 12, 2025
·
Stayed 4 nights
Hotel needs an upgrade and a really good top to bottom clean. The main door had many cracks and didnt lock properly as well as the linen was never changed and it was very hard to get extra towels as they normally had a wait time. Parking was very limited at times resulting in having to walk through the smoking area to get to the room and the smell of weed was awful. I dont recommend this hotel.
Hotel needs an upgrade and a really good top to bottom clean. The main door had many cracks and didnt lock properly as well as the linen was never changed and it was very hard to get extra towels as they normally had a wait time. Parking was very limited at times resulting in having to walk through the smoking area to get to the room and the smell of weed was awful. I dont recommend this hotel.
6
Matt
Aug 15, 2025
·
Stayed 3 nights
When we checked in, we noticed that the beds were slightly dirty… a few hairs a grain of sand here or there. Every time I check into a room I peel back the sheets and search the room for signs of bedbugs before even bringing my bags up to the room. When I did this, I found that the space between the top sheet and the mattress cover was quite dirty a good amount of sand and dirt and lots of hair. I went to the front desk and explain the situation and the Desk clerk offered to have somebody come switch it all out right away and clean the beds. We agreed. I did have to call a second time as they did not come up right away. It was over 25 minutes. When they took the mattress cover off the second bed, the mattress showed a huge stain. The person cleaning pointed out the stain about the same time that I noticed it. He immediately offered us another room. I looked closely at the stain and then smelled it, and it turned out to be what we believe was just juice. The room was a little bit rundown and I was so focused on the bed so I didn’t notice that the bathroom walls were dirty, particularly in the area right behind where the door opens so it’s somewhat that a cleaner could miss it. The hotel‘s policy of only cleaning every few days is definitely coming back to bite them. The air conditioner was dusty and the filter on it definitely needed changed or cleaned. The safety door latch was coming unscrewed. The price view and location were great and the staff was friendly.
When we checked in, we noticed that the beds were slightly dirty… a few hairs a grain of sand here or there. Every time I check into a room I peel back the sheets and search the room for signs of bedbugs before even bringing my bags up to the room. When I did this, I found that the space between the top sheet and the mattress cover was quite dirty a good amount of sand and dirt and lots of hair. I went to the front desk and explain the situation and the Desk clerk offered to have somebody come switch it all out right away and clean the beds. We agreed. I did have to call a second time as they did not come up right away. It was over 25 minutes. When they took the mattress cover off the second bed, the mattress showed a huge stain. The person cleaning pointed out the stain about the same time that I noticed it. He immediately offered us another room. I looked closely at the stain and then smelled it, and it turned out to be what we believe was just juice. The room was a little bit rundown and I was so focused on the bed so I didn’t notice that the bathroom walls were dirty, particularly in the area right behind where the door opens so it’s somewhat that a cleaner could miss it. The hotel‘s policy of only cleaning every few days is definitely coming back to bite them. The air conditioner was dusty and the filter on it definitely needed changed or cleaned. The safety door latch was coming unscrewed. The price view and location were great and the staff was friendly.
4
Laura
Jun 22, 2025
·
Stayed 1 night
The room was dirty - towels had stains and hair on them along with sheeets. Called to have things addressed and was told the bathroom had to be dealt with in the morning but the front desk girl did come to change the sheets. Still was disgusted and did not enjoy the stay
The room was dirty - towels had stains and hair on them along with sheeets. Called to have things addressed and was told the bathroom had to be dealt with in the morning but the front desk girl did come to change the sheets. Still was disgusted and did not enjoy the stay
4
Tom
Sep 6, 2023
·
Stayed 5 nights
Check in at 4:00pm. Arrived about 4:30. Arrived to a room we were told was ready but the bathroom was filthy. Long black hairs all over the place and even on the folded "clean" towels. We have light hair. Floor not washed. Tub was dirty. Cabinet had stuff all over it. Walls had mystery splatters. When they restocked towels and toilet paper they left used towels that were on the floor. After feedback the black hair was still in the bathroom and floor unwashed. Very loud with road out front. Sounded like the door was wide open. We left a day early even though the room was paid for. Cheap hotel but did expect basic cleanliness.
Check in at 4:00pm. Arrived about 4:30. Arrived to a room we were told was ready but the bathroom was filthy. Long black hairs all over the place and even on the folded "clean" towels. We have light hair. Floor not washed. Tub was dirty. Cabinet had stuff all over it. Walls had mystery splatters. When they restocked towels and toilet paper they left used towels that were on the floor. After feedback the black hair was still in the bathroom and floor unwashed. Very loud with road out front. Sounded like the door was wide open. We left a day early even though the room was paid for. Cheap hotel but did expect basic cleanliness.
2
Jennifer
Jul 24, 2025
·
Stayed 2 nights
This hotel was the dirtiest hotel I have ever stayed in. The first room they originally gave to us was so dirty I requested a different room and the second one they gave was just as bad. There was hand prints all over the fridge, glass, microwave and mirror. The toilet had what appeared to be vomit or fecal splatter on it and down the side of the tub. Floors still had sand, hair and dirt on them. The previous people must have left their razor and it was still there. I had to go out and buy cleaning products to clean it myself. I wouldn’t ever recommend this place. So unsanitary!!!
This hotel was the dirtiest hotel I have ever stayed in. The first room they originally gave to us was so dirty I requested a different room and the second one they gave was just as bad. There was hand prints all over the fridge, glass, microwave and mirror. The toilet had what appeared to be vomit or fecal splatter on it and down the side of the tub. Floors still had sand, hair and dirt on them. The previous people must have left their razor and it was still there. I had to go out and buy cleaning products to clean it myself. I wouldn’t ever recommend this place. So unsanitary!!!
6
Stephanie
Jul 30, 2025
·
Stayed 2 nights
Rooms were ok... basic and what we needed. Breakfast was decent and enough. Beach chairs provided was a great touch we didnt realize ahead of tjme. Only major complaint is the dirtiness of the floors. Our feet were black from walking in our room. Definitely didn't seem like they'd been mopped or cleaned at all. Used towels to walk on and they turned black as well. No exaggeration.
Rooms were ok... basic and what we needed. Breakfast was decent and enough. Beach chairs provided was a great touch we didnt realize ahead of tjme. Only major complaint is the dirtiness of the floors. Our feet were black from walking in our room. Definitely didn't seem like they'd been mopped or cleaned at all. Used towels to walk on and they turned black as well. No exaggeration.
2
Veronica
Aug 25, 2025
·
Stayed 1 night
Sheets dirty had to go buy some sheets pillows also dirty with food stains bugs flying through the room and neighbors and workers smoking on a no smoking areas
Sheets dirty had to go buy some sheets pillows also dirty with food stains bugs flying through the room and neighbors and workers smoking on a no smoking areas
4
Casey
Aug 26, 2025
·
Stayed 3 nights
We recently stayed here and I have to say, the staff were absolutely wonderful and very accommodating people. Their hospitality really stood out and made us feel welcomed. We booked a suite, and while the layout and idea of the room were great, there were a few things that left us disappointed. The room itself could use some extra attention to cleanliness and maintenance. The carpet left our feet dirty, and we noticed stains (very yellow) on the pillows and mattress (thankfully, we had brought our own pillows). There was also a large gap under the exterior door, which allowed rainwater to come inside and soak the floor during our stay. For safety, the sliding glass door to the balcony didn’t lock, which worried us since we had our little one with us. The safety latch on the main door was also close to broken. Overall, the staff were truly excellent, but the suite itself needs some refreshing and a little extra care to match the warm service. With some updates, this place could be amazing.
We recently stayed here and I have to say, the staff were absolutely wonderful and very accommodating people. Their hospitality really stood out and made us feel welcomed. We booked a suite, and while the layout and idea of the room were great, there were a few things that left us disappointed. The room itself could use some extra attention to cleanliness and maintenance. The carpet left our feet dirty, and we noticed stains (very yellow) on the pillows and mattress (thankfully, we had brought our own pillows). There was also a large gap under the exterior door, which allowed rainwater to come inside and soak the floor during our stay. For safety, the sliding glass door to the balcony didn’t lock, which worried us since we had our little one with us. The safety latch on the main door was also close to broken. Overall, the staff were truly excellent, but the suite itself needs some refreshing and a little extra care to match the warm service. With some updates, this place could be amazing.
4
Daphne
Aug 9, 2025
·
Stayed 3 nights
It was dingy and dirty. Walls & doors dirty, floors not clean. Base boards falling off. Beddings, especially pillows not fresh. Towels were stained and didn’t look clean. Found used tooth brushes and paper in drawers from previous occupancy. property should be gutted out and completely updated. I did like that it spacious and close proximity to the beach.
It was dingy and dirty. Walls & doors dirty, floors not clean. Base boards falling off. Beddings, especially pillows not fresh. Towels were stained and didn’t look clean. Found used tooth brushes and paper in drawers from previous occupancy. property should be gutted out and completely updated. I did like that it spacious and close proximity to the beach.
4
claudia
Jun 27, 2023
·
Stayed 2 nights
The sheets were dirty with stains and hair. I asked for housekeeping to clean the unit but was informed that the units are only cleaned in between guests. The front desk gave me fresh sheets and I had to remake the beds myself. I also went to the store to buy cleaning supplies to clean the unit. The AC units were full of dust. The curtains were filthy. The shower curtain was dirty. The unit was gross.
The sheets were dirty with stains and hair. I asked for housekeeping to clean the unit but was informed that the units are only cleaned in between guests. The front desk gave me fresh sheets and I had to remake the beds myself. I also went to the store to buy cleaning supplies to clean the unit. The AC units were full of dust. The curtains were filthy. The shower curtain was dirty. The unit was gross.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and basic with some dated furnishings and traffic noise; sofa beds and some mattresses are uncomfortable. Occasional maintenance issues (balcony locks, AC, fixtures) and spotty Wi-Fi are noted.
Related guest reviews
4
Matthew
Aug 19, 2025
·
Stayed 2 nights
Went away for a quick weekend. You will get what you pay for here. Lady at the desk had an attitude problem at check in and the second day when I went to ask where they kept the ice. Property has no smoking signs up all over but people smoke constantly. First night we had kids banging on our door and running away up to almost 11 at night. Went to the desk to say something and there was no one anywhere there to be found. Beds are like sleeping on a concrete floor. Showers have no water pressure. I had to fix our showerhead and faucet in the tub because both were loose to the point where they were coming off. Hallways were dirty. Hotel was dirty in general. Only positive was our balcony with a partial ocean view. Just don't book with high expectations as you will be disappointed and the attitude problem at the desk capped it. They know they have issues here, they just aren't interested in fixing them. We go to OCMD yearly and we won't be back here and definitely will not recommend it to anyone.
Went away for a quick weekend. You will get what you pay for here. Lady at the desk had an attitude problem at check in and the second day when I went to ask where they kept the ice. Property has no smoking signs up all over but people smoke constantly. First night we had kids banging on our door and running away up to almost 11 at night. Went to the desk to say something and there was no one anywhere there to be found. Beds are like sleeping on a concrete floor. Showers have no water pressure. I had to fix our showerhead and faucet in the tub because both were loose to the point where they were coming off. Hallways were dirty. Hotel was dirty in general. Only positive was our balcony with a partial ocean view. Just don't book with high expectations as you will be disappointed and the attitude problem at the desk capped it. They know they have issues here, they just aren't interested in fixing them. We go to OCMD yearly and we won't be back here and definitely will not recommend it to anyone.
2
Deborah
Aug 13, 2025
·
Stayed 3 nights
The ONLY highlight of this hotel was the view of the ocean from our balcony. Our room was dusty, the bathroom floor looked like it hadn't been mopped in awhile, stains on the towels and blanket and long hairs found in one of the beds. The phone in our room did not work, and we had to unplug the clock because it was making a weird static like noise throughout the night. We had to ask for clean towels and toilet paper since daily service of our room was nonexistent. When we asked at the front desk, one employee told us that there should be someone cleaning the room every day, yet another employee said we only get service if we request it. The street noise during the night was unbearable and kept us all up. The sound of trucks and motorcycles racing up the street was so loud that it felt like we were camping outside. One night around 2:45 a.m., we heard 6 gunshots outside (also heard by guests next door to us.). The beds were extremely uncomfortable and felt like we were sleeping on the floor. We did NOT feel safe at this hotel at all. We would NEVER stay here again and would NOT recommend this property to anyone.
The ONLY highlight of this hotel was the view of the ocean from our balcony. Our room was dusty, the bathroom floor looked like it hadn't been mopped in awhile, stains on the towels and blanket and long hairs found in one of the beds. The phone in our room did not work, and we had to unplug the clock because it was making a weird static like noise throughout the night. We had to ask for clean towels and toilet paper since daily service of our room was nonexistent. When we asked at the front desk, one employee told us that there should be someone cleaning the room every day, yet another employee said we only get service if we request it. The street noise during the night was unbearable and kept us all up. The sound of trucks and motorcycles racing up the street was so loud that it felt like we were camping outside. One night around 2:45 a.m., we heard 6 gunshots outside (also heard by guests next door to us.). The beds were extremely uncomfortable and felt like we were sleeping on the floor. We did NOT feel safe at this hotel at all. We would NEVER stay here again and would NOT recommend this property to anyone.
8
Albert
Aug 31, 2025
·
Stayed 2 nights
Great location enough space. The pull out couch though is terrible.
Great location enough space. The pull out couch though is terrible.
8
David
Jun 3, 2025
·
Stayed 4 nights
Balcony door usually doesn't lock so barricade the door when you're not in the room; room next door has access to your balcony
Balcony door usually doesn't lock so barricade the door when you're not in the room; room next door has access to your balcony
6
Jaquelin
Jul 21, 2024
·
Stayed 2 nights
I looked for a room precisely with a sofa bed because of the amount adults traveling with us. The sofa bed mattress was not great! We could feel the bed springs. We did not sleep comfortably. Will not be coming back.
I looked for a room precisely with a sofa bed because of the amount adults traveling with us. The sofa bed mattress was not great! We could feel the bed springs. We did not sleep comfortably. Will not be coming back.
6
Athena
Sep 30, 2024
·
Stayed 4 nights
Room was very noisy as our door was facing the Main Street. There was a lot of sand in the bathroom when we arrived. But the rest of the room was fine. Front desk and housekeeping staff were very nice and accommodating.
Room was very noisy as our door was facing the Main Street. There was a lot of sand in the bathroom when we arrived. But the rest of the room was fine. Front desk and housekeeping staff were very nice and accommodating.
4
Angela M
Jul 4, 2025
·
Stayed 1 night
The beds are awful. Possibly better sleeping on the floor or the beach. Awful. Awful Beds. Bed linens had lipstick on them, grossssss. Couldn’t get any clean towels or linens.
The beds are awful. Possibly better sleeping on the floor or the beach. Awful. Awful Beds. Bed linens had lipstick on them, grossssss. Couldn’t get any clean towels or linens.
8
Shawn
Aug 7, 2025
·
Stayed 4 nights
Rooms were clean and spacious …
Rooms were clean and spacious …
10
Debra
Jul 10, 2025
·
Stayed 2 nights
Clean and spacious. Proximity to the beach.
Clean and spacious. Proximity to the beach.
8
Shashikant
Aug 16, 2025
·
Stayed 4 nights
Internet was spotty
Internet was spotty
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: many guests describe friendly, helpful front-desk support and quick assistance, while others report rudeness, absent staff, slow check-in, and unresolved housekeeping requests.
Related guest reviews
6
Carolyn
Aug 16, 2023
·
Stayed 1 night
The check in person was unaware that as she checks people in, for the safety of a single female guest, to be a bit more discreet. She was loud asking if anyone else was staying with her and announced her room number for those of us standing there to hear. It was obvious that it made the woman who was checking in prior to me uncomfortable. Then she did the same with me, in front of others. She also inadvertently wrote my wrong room number on my key card. When I called to say I wasn’t able to get in, she informed me that she forgot to give me my DL back during check in. The property location was good, short walk to beach, Nice restaurant next door. Mgmt, Please check that each room has a working safety lock on each door.
The check in person was unaware that as she checks people in, for the safety of a single female guest, to be a bit more discreet. She was loud asking if anyone else was staying with her and announced her room number for those of us standing there to hear. It was obvious that it made the woman who was checking in prior to me uncomfortable. Then she did the same with me, in front of others. She also inadvertently wrote my wrong room number on my key card. When I called to say I wasn’t able to get in, she informed me that she forgot to give me my DL back during check in. The property location was good, short walk to beach, Nice restaurant next door. Mgmt, Please check that each room has a working safety lock on each door.
2
Brandon
Oct 14, 2023
·
Stayed 1 night
I wish I could give negative stars for the staff, one of the maids that cleaned our room stole my wife’s $300 bio ionic 10x pro styling iron (hair straightener/curler) a police report was filed but I’m sure nothing will come of it. Be very curious about staying at this property or any other properties affiliated with this property for that matter. Don’t say I didn’t warn ya
I wish I could give negative stars for the staff, one of the maids that cleaned our room stole my wife’s $300 bio ionic 10x pro styling iron (hair straightener/curler) a police report was filed but I’m sure nothing will come of it. Be very curious about staying at this property or any other properties affiliated with this property for that matter. Don’t say I didn’t warn ya
8
Ronie
Jun 15, 2025
·
Stayed 3 nights
Love the room setup, balcony, and location! Ladies at the front desk were very helpful and kind. Sleeper sofa when opened was full of sand. Housekeeping did not clean our room during our stay. We did ask, however the young lady spoke little English. Love the amenities included with our stay. We will definitely be staying again!
Love the room setup, balcony, and location! Ladies at the front desk were very helpful and kind. Sleeper sofa when opened was full of sand. Housekeeping did not clean our room during our stay. We did ask, however the young lady spoke little English. Love the amenities included with our stay. We will definitely be staying again!
4
Fatmata
Aug 16, 2025
·
Stayed 1 night
The receptionists was horrible, the bed lines were dirty and breakfast was horrible for that kind of money. I will never go back there.
The receptionists was horrible, the bed lines were dirty and breakfast was horrible for that kind of money. I will never go back there.
10
Desiree
Sep 30, 2024
·
Stayed 4 nights
The hotel staff was very friendly and went above and beyond during our stay. We were there for the oceans calling festival, and during the show, my car alarm malfunctioned at the hotel. They troubleshooted with me over the phone and were kind and patient. I was grateful for the support they offered, and we didn’t need to leave the show.
The hotel staff was very friendly and went above and beyond during our stay. We were there for the oceans calling festival, and during the show, my car alarm malfunctioned at the hotel. They troubleshooted with me over the phone and were kind and patient. I was grateful for the support they offered, and we didn’t need to leave the show.
6
Stacy
Aug 21, 2024
·
Stayed 3 nights
I wanted to stay here again since we stayed last year. This year was very different. The first room we had was a suite, room 522. When we walked in, there was a smell, the sitting chair leather had been peeled off and there was a bug flying around in the room. My daughter didn’t feel comfortable so I went to ask if we could move. The guy was very understanding and moved us to a 2 bedroom, room 511. This room was MUCH better, felt cleaner and smelled better. The next morning, I went to turn in the cards for the previous room and the older woman seemed to had an issue with us having to move. I wish she had the same customer service etiquette as the young man did the night before.
I wanted to stay here again since we stayed last year. This year was very different. The first room we had was a suite, room 522. When we walked in, there was a smell, the sitting chair leather had been peeled off and there was a bug flying around in the room. My daughter didn’t feel comfortable so I went to ask if we could move. The guy was very understanding and moved us to a 2 bedroom, room 511. This room was MUCH better, felt cleaner and smelled better. The next morning, I went to turn in the cards for the previous room and the older woman seemed to had an issue with us having to move. I wish she had the same customer service etiquette as the young man did the night before.
4
Christopher
Aug 17, 2025
·
Stayed 4 nights
They refused to clean to the room, and we're lucky we even got fresh towels. Getting them to change the sheets was nothing short of a minor miracle, and the only reason we didn't run out of soap was because we took some extras from the housekeeping cart (we asked for them several times and- shockingly- never received them). Location is great, but the staff are somewhat rude and generally unhelpful. Find another place to stay.
They refused to clean to the room, and we're lucky we even got fresh towels. Getting them to change the sheets was nothing short of a minor miracle, and the only reason we didn't run out of soap was because we took some extras from the housekeeping cart (we asked for them several times and- shockingly- never received them). Location is great, but the staff are somewhat rude and generally unhelpful. Find another place to stay.
10
Mike
Apr 20, 2025
·
Stayed 1 night
Always a very pleasant stay at a very reasonable price. Kim at the front desk is absolutely the best. She's super friendly and amazingly helpful. A true gem of an employee and a person
Always a very pleasant stay at a very reasonable price. Kim at the front desk is absolutely the best. She's super friendly and amazingly helpful. A true gem of an employee and a person
10
William
Aug 6, 2025
·
Stayed 2 nights
Service and property was awesome.
Service and property was awesome.
8
Christina
Oct 13, 2025
·
Stayed 2 nights
Friendly staff, easy check in, room was comfortable!
Friendly staff, easy check in, room was comfortable!
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AI-generated summary based on recent guest reviews
Location
Convenient spot a short walk to the beach and close to restaurants, stores, and transit; quieter than the Boardwalk area but along a busy road. Street and traffic noise affect some rooms.
Related guest reviews
10
Kristen
Aug 16, 2023
·
Stayed 2 nights
As always, Coastal Palms was great! Quieter location away from the craziness of the Boardwalk. Fantastic beach access, and pool was a plus! Staff was very friendly and helpful. Hotel was clean and rooms were very nice - don't let the outside of the building fool you!
As always, Coastal Palms was great! Quieter location away from the craziness of the Boardwalk. Fantastic beach access, and pool was a plus! Staff was very friendly and helpful. Hotel was clean and rooms were very nice - don't let the outside of the building fool you!
8
Nanette
Jun 12, 2023
·
Stayed 1 night
A little on the noisy side if you’re a light sleeper, convenient to a lot of nice restaurants
A little on the noisy side if you’re a light sleeper, convenient to a lot of nice restaurants
8
Dee
Jul 27, 2025
·
Stayed 5 nights
The hotel room was clean. The bathroom was smaller than we are used to but Lee managed. The elevator is very very slow and there was only one luggage cart for everyone to use however they said they were getting in six new carts the day we were leaving. I thought they had a free hot breakfast but it was a grab and go breakfast with muffins, Bagels, juice and coffee. Overall the stay was good. The beach was close by the hotel.
The hotel room was clean. The bathroom was smaller than we are used to but Lee managed. The elevator is very very slow and there was only one luggage cart for everyone to use however they said they were getting in six new carts the day we were leaving. I thought they had a free hot breakfast but it was a grab and go breakfast with muffins, Bagels, juice and coffee. Overall the stay was good. The beach was close by the hotel.
10
Leonard
Sep 1, 2025
·
Stayed 1 night
Great value for money. Room was very clean. Very close to beach with easy parking. Definitely will return.
Great value for money. Room was very clean. Very close to beach with easy parking. Definitely will return.
10
Tara L
Aug 8, 2025
·
Stayed 3 nights
The location was amazing really close to the beach. Lots to do in the area. Suite was a good size and it was nice having a balcony. There were two outdoor showers to rinse off coming back from beach. We would definitely stay here again.
The location was amazing really close to the beach. Lots to do in the area. Suite was a good size and it was nice having a balcony. There were two outdoor showers to rinse off coming back from beach. We would definitely stay here again.
10
Christina
Aug 29, 2025
·
Stayed 5 nights
Very nice place close to everything walking distance to Wawa cvs restaurants the beach loved it
Very nice place close to everything walking distance to Wawa cvs restaurants the beach loved it
8
Joyce
Jul 25, 2025
·
Stayed 1 night
Great option, close to the beach offering what you need, clean, not fancy, small pool.
Great option, close to the beach offering what you need, clean, not fancy, small pool.
10
Catherine
Jul 27, 2025
·
Stayed 3 nights
Great street to be on for a not too crowded beach experience. So walkable both to the beach and to anything we wanted on Coastal Highway. Crabcake Factory is awesome!
Great street to be on for a not too crowded beach experience. So walkable both to the beach and to anything we wanted on Coastal Highway. Crabcake Factory is awesome!
8
Sharon
Aug 19, 2023
·
Stayed 2 nights
Great location
Great location
8
Philip
Jul 15, 2024
·
Stayed 1 night
Located a block away from great beach, at a price that can’t be beat.
Located a block away from great beach, at a price that can’t be beat.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is a basic grab-and-go of muffins, bagels or donuts, fruit, coffee, and juice; it can be limited and run out. The adjacent Crabcake Factory restaurant receives positive mentions.
Related guest reviews
10
Nicole
Aug 17, 2025
·
Stayed 2 nights
The rooms are large and clean. We have three young kids ages all under 9 so the pool was perfect. I liked the fact that we could park the car when we checked in and walk everywhere. Plenty of restaurants, shopping, convenience stores. The free breakfast was an added bonus. Nothing fancy just quick options muffins,bagels,breakfast bars,fruit. Most importantly there was coffee! The walk to the beach was short. Would definitely stay here again.
The rooms are large and clean. We have three young kids ages all under 9 so the pool was perfect. I liked the fact that we could park the car when we checked in and walk everywhere. Plenty of restaurants, shopping, convenience stores. The free breakfast was an added bonus. Nothing fancy just quick options muffins,bagels,breakfast bars,fruit. Most importantly there was coffee! The walk to the beach was short. Would definitely stay here again.
8
Albert
Jun 26, 2023
·
Stayed 2 nights
Overall the hotel was nice ! We had great time. Was dissapointed at the breakfast it was on-the-go breakfast only muffins & banana, apple, coffee, juice (most of them were empty). U gotta go early to get some donuts lol. Overall okay.
Overall the hotel was nice ! We had great time. Was dissapointed at the breakfast it was on-the-go breakfast only muffins & banana, apple, coffee, juice (most of them were empty). U gotta go early to get some donuts lol. Overall okay.
6
JASON
Jun 23, 2025
·
Stayed 1 night
motel, not a hotel...old property updated room, clean. owned by carousel group. on main drive, noisy. close enough to beach to walk. decent part of ocmd. Breakfast "on the go" is a joke. coffee sucks. pool is size of a big hot tub in front of road. elevator old and slow. budget motel 2 star type.
motel, not a hotel...old property updated room, clean. owned by carousel group. on main drive, noisy. close enough to beach to walk. decent part of ocmd. Breakfast "on the go" is a joke. coffee sucks. pool is size of a big hot tub in front of road. elevator old and slow. budget motel 2 star type.
10
Gail
Apr 29, 2024
·
Stayed 1 night
I spend a wonderful night for a very reasonable price. The room appeared to be recently remodeled and had brand new mattresses. There is nothing better than a good night's sleep followed by complimentary coffee and muffins to start the day.
I spend a wonderful night for a very reasonable price. The room appeared to be recently remodeled and had brand new mattresses. There is nothing better than a good night's sleep followed by complimentary coffee and muffins to start the day.
4
Fatmata
Aug 16, 2025
·
Stayed 1 night
The receptionists was horrible, the bed lines were dirty and breakfast was horrible for that kind of money. I will never go back there.
The receptionists was horrible, the bed lines were dirty and breakfast was horrible for that kind of money. I will never go back there.
6
Michael
Aug 23, 2025
·
Stayed 1 night
Pros: Good location, parking, easy beach walk Cons: Included breakfast consists of a banana, packaged muffins, and bagels (there is no sitting in to eat and not even a bathroom or real lobby; feels like a motel setup not a hotel). Pool is very small. Shower in our room reached scalding level on its own and had to be adjusted constantly. Pillows are not supportive and feel thin and cheap. Despite signs warning of no smoking allowed the elevater smelled of smoke, including Marijuana. Expected more from a 3-star hotel..
Pros: Good location, parking, easy beach walk Cons: Included breakfast consists of a banana, packaged muffins, and bagels (there is no sitting in to eat and not even a bathroom or real lobby; feels like a motel setup not a hotel). Pool is very small. Shower in our room reached scalding level on its own and had to be adjusted constantly. Pillows are not supportive and feel thin and cheap. Despite signs warning of no smoking allowed the elevater smelled of smoke, including Marijuana. Expected more from a 3-star hotel..
10
Jeremy
Aug 23, 2024
·
Stayed 4 nights
Great location great staff. Perfect Beach location.stores are close Wawa and Dunkin next door. The restaurant connected was amazing get the crab stuff lobster. Pool was great,room was big. It was as clean as a beach hotel with that kind of turn over is expected to be.
Great location great staff. Perfect Beach location.stores are close Wawa and Dunkin next door. The restaurant connected was amazing get the crab stuff lobster. Pool was great,room was big. It was as clean as a beach hotel with that kind of turn over is expected to be.
6
Melissa
Aug 13, 2025
·
Stayed 3 nights
Breakfast was not a real continental breakfast, def should not be adverstised as such
Breakfast was not a real continental breakfast, def should not be adverstised as such
6
Milad
Aug 23, 2024
·
Stayed 3 nights
If you are here for breakfast don’t cause breakfast is basically fruits and muffins
If you are here for breakfast don’t cause breakfast is basically fruits and muffins
8
Dianne
Jun 7, 2024
·
Stayed 2 nights
Very nice property and close to the beach. Bus transportation is available for $4 all day & easy to get around. Only problem was the sink in bathroom water came out very slow. The staff is very friendly and helpful. Also, the Crabcake Factory next door crabcakes were delicious. I would stay here again.
Very nice property and close to the beach. Bus transportation is available for $4 all day & easy to get around. Only problem was the sink in bathroom water came out very slow. The staff is very friendly and helpful. Also, the Crabcake Factory next door crabcakes were delicious. I would stay here again.
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AI-generated summary based on recent guest reviews
2
Amanda
2 weeks ago
·
Stayed 1 night
Would have probably been great but they would not budge on refunding our money since we could physically not get there due to a Nor’easter. Several roads into OCM were closed. Example: Route 1.
Would have probably been great but they would not budge on refunding our money since we could physically not get there due to a Nor’easter. Several roads into OCM were closed. Example: Route 1.
8
Jodie
Sep 13, 2026
·
Stayed 4 nights
Staff was friendly. Hotel has beach chairs which is nice.
Staff was friendly. Hotel has beach chairs which is nice.
10
Rolanda
Sep 13, 2026
·
Stayed 1 night
The property was clean the room was clean I will be returning over all I have no complaints
The property was clean the room was clean I will be returning over all I have no complaints
8
Greg
Sep 8, 2026
·
Stayed 3 nights
Stay was good. Hotel could use some updates, but was not horrible by any means. Floors in main room and bath room could be mopped. Check in and out was easy. Staff was super friendly and very helpful. Lots of parking available. Overall stay was very good
Stay was good. Hotel could use some updates, but was not horrible by any means. Floors in main room and bath room could be mopped. Check in and out was easy. Staff was super friendly and very helpful. Lots of parking available. Overall stay was very good
8
Tammy
Sep 5, 2026
·
Stayed 1 night
Just a quick stay but very clean very nice staff. Breakfast could be better and lobby was tiny. Would stay again
Just a quick stay but very clean very nice staff. Breakfast could be better and lobby was tiny. Would stay again
FAQs about Coastal Palms Inn and Suites
Is parking available at the property?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered?
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of USD 30.00 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is located in North Ocean City, just a 3-minute walk from Ocean City Beach and 6 minutes by foot from Maryland Beach. It is approximately 5.4 miles from the Ocean City Boardwalk and 4.7 miles from the Roland E. Powell Convention Center.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available, which is operational from May to September.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.
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Instant AI responses are based on hotel information
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Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- The seasonal pool will be open from May to September.
- Only registered guests are allowed in the guestrooms.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Business details
Property registration number 0062439, 62439
- Pet fee: USD 30.00 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Banquet Facilities
ATM / Cash Machine
Services
Banquet Facilities
ATM / Cash Machine
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Beach (Nearby)
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
General
Restaurant
Non-Smoking Rooms
Vending Machines
Family Room
Internet
Free Wi-Fi