Is parking available at the property?

Self parking is available on-site for a fee of CAD 20 per night, which includes in/out privileges. Parking is limited, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of CAD 40 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of CAD 40, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms can be confirmed directly with the property.

What is the location of the property in relation to key attractions?

The hotel is located within a 15-minute walk of Clifton Hill and Fallsview Casino, approximately 1.9 miles from Niagara Gorge Discovery Center and 2 miles from Horseshoe Falls. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests. The operational hours and seasonal availability can be confirmed directly with the property.

What are the policies for guests staying with children?

Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for information on these options and any associated costs.

Comfort Hotel Niagara Falls

Average nightly price at Comfort Hotel Niagara Falls ON by month, last 12 months (USD)
Month	Average price
January	$52
February	$54
March	$51
April	$62
May	$92
June	$114
July	$138
August	$144
September	$96
October	$75
November	$58
December	$65

What guests think

At Comfort Hotel, travelers often praise friendly staff and a solid free breakfast, while noting small, basic rooms with thin walls, paid on-site parking with limited spaces, and a pool that can feel cold or closes early.

Cleanliness gets many compliments but is inconsistent, with recurring missed spots and occasional mold, plus a few isolated bed bug reports. Several guests found mattresses tired, HVAC loud, and TV channel selection limited. The location is walkable to the Falls and Clifton Hill but not central, and the immediate area feels less appealing to some. Best for travelers who prioritize value over space and quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool that several guests found cold with early closing hours, and the property is pet friendly. On-site parking costs extra, spaces can be limited, and multiple reviewers reported security concerns; elevators are few with occasional issues.

Related guest reviews

8

Amy

Oct 16, 2025

·

Stayed 3 nights

The staff were wonderful. Breakfast was decent. Only complaint was the pool temperature was too cold. We definitely would stay here again.

8

Irina

Nov 30, 2025

·

Stayed 1 night

Good for a couple of nights' stay. The room was clean, everything worked. In the bathroom was plenty of towels.The pool was nice. Breakfast could be better. There are no fresh vegetables at all. It would also be good to add some cheese and ham options

2

Marc

Oct 29, 2025

·

Stayed 3 nights

GUESTS BEWARE!! If you leave your car in the parking lot WHICH YOU HAVE TO PAY FOR overnight even if your car is lock thieves will come steal all your valuables! Thé staff did nothing to secure the parking lot and the back security gate was left wide open. The staff even told me it’s not their responsibility to inform guests that the area is not safe and that they have junkies and thieves that steal from tourists cars almost every night. The only person who informed me of this was the police officer when I filed my report for my stolen stuff! DON’T EVER STAY AT THIS HOTEL!!!

6

Jason

Nov 10, 2025

·

Stayed 1 night

Clean room but extremely tiny. Pool closes at 9pm, way too early. Bath tub plug broken and you get maybe 2 channels. Not the friendliest staff. But ok.

6

Annette

Feb 15, 2026

·

Stayed 3 nights

Terribly uncomfortable beds, staff didn’t help with someone smoking cigarettes and weed on the fourth floor we were staying in. Paid for parking but no spaces available for 2 of the nights.

8

Tyler

Oct 8, 2025

·

Stayed 2 nights

Clean room but small. Staff were great. Breakfast was good. Pool was cold but very nice

4

Alan

Nov 9, 2025

·

Stayed 1 night

Sheets had hair, clearly not changed. Parking was $20 and had to park in overflow down the street. Not safe after midnight alone.

6

DEBORAH

Nov 10, 2025

·

Stayed 4 nights

Parking fee was not expected. Not happy about that.

4

Freya

Feb 16, 2026

·

Stayed 1 night

Two good things: Staff at front desk upon check in were very nice. The food in the breakfast buffet was pretty good. Now to the bad: Not enough on-site parking spots for everyone they sold parking to - which costs $20.Front desk lady on evening/night shift was terribly rude when we questioned the parking situation. Fire dept was called because one elevator got stuck. Not sure if there were people in it at the time. There are only two elevators, so it quickly became a problem. Polyester sheets on bed that were very uncomfortable. Mattress and pillows uncomfortable. At breakfast, a staff member cleared our table with our breakfast on it, and gave it to someone else....I could go on. I wouldn't stay here again.

10

Gloria

Oct 28, 2025

·

Stayed 1 night

The hotel was clean and well situated. However, our auto was broken into and almost all our belongings were stolen from the hotel parking lot. When I reported the theft, i was informed that there were no security cameras on the side lot. This is a huge deficiency on the part of the hotel. The police said if cameras were operational or in place, it could help find the thieves. Now we're left with much expense and inconvenience trying to replace all the stolen items.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many note clean rooms and common areas, but recurring complaints include missed cleaning such as hair or dirty floors, stained linens, and mold or rust in bathrooms; a few isolated bed bug reports also appear.

Related guest reviews

6

Everloure

Feb 22, 2026

·

Stayed 1 night

Update windows- they are wet and moldy. The walls are very thin-you can hear everything-way more than any other hotel or motel I’ve stayed in. The floor (under bed) was dirty when we arrive- their was empty garbage wrappers and bottle caps) The sheets and towels need updated- there are holes in them. The breakfast was very well run and a good different amounts of foods for all to eat. The lemon water is a great option to have- I really appreciated it with my voice being gone. The staff are the best part. They were happy, kind and attentive. When I told them about the floor being dirty under the bed they sent someone up right away to clean it. The staff were hands down the best part of the hotel. They showed that they cared. The room is very small and the bathroom is odd shaped tub with quit large cracks and chips out of it.

10

Nattania

Feb 16, 2026

·

Stayed 2 nights

Clean room, helpful staff and morning breakfast.

2

Joan

Oct 19, 2025

·

Stayed 2 nights

They have bed bugs, dont stay there. Worst stay ever, 1st night, people in the connecting room curse all night, I got no sleep, they did accommodate by not booking anyone in the connecting room for the 2nd night. By the time I left the hotel I was so itching. Turn out it was bed bugs bits. So mad, im so itching and still in pain. I would not recommend staying at Comfort Hotel. I was there Oct. 15-17, 2025.

2

Edwin

Nov 24, 2025

·

Stayed 1 night

Our stay at this hotel was very disappointing. When we woke up, we discovered bed bugs in the room, which caused multiple bites and a painful allergic reaction, with severe inflammation especially on the face. Attempts to contact the manager by email didn’t work, leaving us with no support. This made our stay extremely uncomfortable and distressing.

2

AHMAD

Jan 12, 2026

·

Stayed 1 night

Worst stay I have ever had It felt like this was a low-end motel Filthy blankets, sheets and towels had stains and marks and the bedroom was full of hair Whether if it was human or pet hair, it was alot of it Didn’t bother to ask for another room because most likely all rooms are alike Towels were small not ideal for an adult to use after a shower. The noise from outside was coming in like there was a sheet of paper in between not a proper wall When trying to check out, there was a sign that says be back in 5 minutes Two ladies were apparently having a breakfast, i understand people need break but there should’ve been at least one person at the front especially when it was around check out times 1 star is too high for this place

8

Christopher

Jan 10, 2026

·

Stayed 1 night

Clean hotel and friendly staff

4

Catherine

Sep 24, 2025

·

Stayed 1 night

Not a great stay. The floors were visibly dirty, the room had a jail cell-like decor (no closet, bad paint job), there was mold in multiple places in the bathroom, a fruit fly infestation in the room, and the desk (where the coffee maker is also located) had no electrical outlet within 15 feet. The only positive is that the beds were comfortable. For the cost of the room, plus a resort fee and extra for parking, this hotel is absolutely not worth it.

6

Bonnie

Sep 29, 2025

·

Stayed 1 night

My purse spilled and when I bent down to pick up stuff it was filthy under the bed. The pool was very murky so I chose not to use it. Hotel is near a bit of a seedy neighbourhood if you're walking to Clifton Hill or the old casino.

10

Nadia

Dec 22, 2025

·

Stayed 1 night

Clean room, breakfast, pleasent staff, good stay.

2

Raj

Nov 24, 2025

·

Stayed 1 night

Bed sheets and washroom sink were dirty and had hair. There was no housekeeping The room prices hiked up as soon as we made the booking There was no remote for the TV and the remote given later did not work Worst experience of stay

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small and basic, with noise from thin walls or nearby elevators. Many mention uncomfortable or sagging mattresses, loud HVAC, and limited TV options; some bathrooms lack exhaust fans or feel cramped.

Related guest reviews

8

Letty

Dec 31, 2025

·

Stayed 2 nights

The room is a little small for two queen beds, but it's clean, equipped with a TV, microwave, and complete toiletries. Staff are accommodating to our request. The air conditioning/heater is working well. I wish they would consider free parking for their guests. We paid $20 per night, plus tax, for parking. While other hotels are free of charge for parking. The breakfast buffet is the best. They have a variety of food to choose. Overall, we surely will be back and I will recommend this hotel to my friends .

8

elisabeth

Nov 28, 2025

·

Stayed 1 night

Clean room. The tv only had one channel. Not a smart tv and only local channels. Breakfast was ok but had a variety. Staff was very nice.

6

Jean-François

Nov 18, 2025

·

Stayed 1 night

Bad sound isolation

4

Danielle

Dec 26, 2025

·

Stayed 2 nights

We were there for two nights over Christmas. The key cards stopped working on the first night, the walls were paper thin, staff didn’t care about noise complaints, there wasn’t enough dining tables for breakfast and the beds were horrible. Get a 2 inch mattress topper and it will be better for everyone

6

Suzanne

Oct 11, 2025

·

Stayed 4 nights

Room was extremely small and the bed was saggy and you could feel the springs. The AC unit kept leaking and causing puddles on the floor. The staff were friendly and did move us to a new room once one was available. The bed in the new room was a tiny bit better than the first room, but the mattresses are definitely due for replacement.

8

Letishia

Nov 27, 2025

·

Stayed 1 night

Front desk was friendly easy check in rooms are small beds arent that comfortable its more like a higher end motel than a hotel very budget friendly but wouldn't stay again

6

diane

Nov 23, 2025

·

Stayed 1 night

The breakfast menu was fresh, fast and efficient. The staff were friendly. The room was clean, but it was disappointingly very small! I'd compare the room size to a motel room size and even a bit smaller. The heater was somewhat noisy but it did keep the room warm.

6

Eric

Oct 31, 2025

·

Stayed 1 night

TV has no guide of channel list. Channel up and down doesnt work. Had to type in individual channel numbera. Very annoying.

2

Zaid

Nov 29, 2025

·

Stayed 1 night

Walls to thin you hear next room, noisy 1:30 am difficult to sleep.

6

Jeffrey

Nov 22, 2025

·

Stayed 1 night

Rooms were clean however beds uncomfy and the heating was very noisey during the night. Loud people in the hallways after 11 also. Breakfast was top notch but could have been hotter

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and efficient across front desk and breakfast teams. However, there are recurring complaints of rudeness or poor responsiveness in a few situations.

Related guest reviews

10

Abdulhamid

Nov 3, 2025

·

Stayed 2 nights

Great rates. Clean hotel and friendly staff.

2

dan

Dec 6, 2025

·

Stayed 1 night

Hidden fees, staff, very noisy

8

Bonnie

Nov 29, 2025

·

Stayed 2 nights

We had a two-night stay. The staff was incredible. The rooms were very clean. Made service was fantastic. Very accommodating. Only complaint was I wish the pool was warmer. And that they had more vegetarian options for breakfast. Other than that, fantastic's day would definitely stay there again. A short walk to the main strip convenience stores and gas station very close by walking distance from hotel

2

Lisa

Oct 24, 2025

·

Stayed 1 night

My stay was defined by a severe noise issue and a complete lack of customer care from the front desk. I had specifically requested a quiet room at check-in. Despite this, I was assigned a room which is directly next to the elevator. The problem wasn't just the elevator noise, but also design flaw: every time a neighbor opened or closed their door, it created a loud, jarring slam that shook the wall, making it impossible to sleep through the night. At night I couldn’t sleep and I went to the front desk to request a room change. The receptionist refused, stating they could not move me as no room leftHowever, a quick check online booking portal showed available rooms. When I pointed this out, the response was not an attempt to solve the problem after confirming their manager but to dismiss it. I was told that I was "the only client to ever complain about the noise." This is not a valid excuse; it is an admission that they were aware of the problem yet chose to assign the room to someone who had asked for quiet. The core of the failure is this: They had the means to help me (8 available rooms) but chose not to under their manager instruction. Instead, they prioritized keeping those rooms vacant for future bookings over the comfort of a current, suffering guest. A hotel's job is to provide rest and solve problems. This hotel failed on both counts. The noisy room was a mistake, but after they spoke with their manager, they still chose the refusal to fix it.

10

Rizwana

Nov 30, 2025

·

Stayed 1 night

It was great experience. Rooms were clean, the kitchen staff during breakfast were absolutely amazing-they really work hard to keep up with filling food and maintaining clean area in the breakfast area. The kitchen staff really stood out with their amazing customer service and super friendly nature. Overall it was wonderful experience and would definitely come back another time.

10

Kelly

Nov 25, 2025

·

Stayed 1 night

Clean. Helpful staff. Plentiful breakfast. If you are traveling from the states, be sure to read the fine print. I was confused about the $20 parking fee, but went back and read that it was clearly stated. At another hotel I stayed at in Sudbury, I saw that there was not a fee for parking, but there is for breakfast. A bit of a culture shock.

10

Steve

Sep 12, 2025

·

Stayed 1 night

The two check in personnel where friendly and helpful, it was a pleasant experience!

4

Freya

Feb 16, 2026

·

Stayed 1 night

Two good things: Staff at front desk upon check in were very nice. The food in the breakfast buffet was pretty good. Now to the bad: Not enough on-site parking spots for everyone they sold parking to - which costs $20.Front desk lady on evening/night shift was terribly rude when we questioned the parking situation. Fire dept was called because one elevator got stuck. Not sure if there were people in it at the time. There are only two elevators, so it quickly became a problem. Polyester sheets on bed that were very uncomfortable. Mattress and pillows uncomfortable. At breakfast, a staff member cleared our table with our breakfast on it, and gave it to someone else....I could go on. I wouldn't stay here again.

10

Lydia

Jan 13, 2026

·

Stayed 2 nights

Great staff and will stay over again

10

Christie

Nov 30, 2025

·

Stayed 3 nights

Front desk gal's were awesome! The breakfast staff was so nice. Clean room.

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AI-generated summary based on recent guest reviews

Location

Walkable to the Falls and Clifton Hill in roughly 15 to 20 minutes and convenient to transit, but not central; some guests disliked the immediate area. Several appreciated the quieter setting away from nightlife.

Related guest reviews

8

Melissa

Oct 27, 2025

·

Stayed 4 nights

Clean room, hot breakfast, good location.

8

Frederick

Aug 16, 2025

·

Stayed 1 night

This review relates to the property on Stanley St in Niagara Falls. The hotel was fine, but was farther away from the Falls than suggested in the literature. The local area was dirty with a lot of litter and vacant lots. Local dining opportunities were limited with some locations not operating at peak hours. A good hotel but in the wrong place.

8

Tosin

Oct 16, 2025

·

Stayed 1 night

Close yo the falls

8

Kevin

Oct 14, 2025

·

Stayed 2 nights

This hotel was conveniently located and walkable to all amenities and of course the falls. The staff very personable and friendly. The only recommendations I would like to see is a better quality blend of coffee (dark roast) and better quality and size of towels in the rooms.

10

Angie

Nov 27, 2025

·

Stayed 1 night

Great location. Quiet and clean

8

Deborah

Aug 1, 2025

·

Stayed 1 night

The property is within walking distance of the Niagara Falls attractions.

8

Kimberley

Sep 14, 2025

·

Stayed 2 nights

The hotel was so close to the main street down to Niagra Falls, but far enough away that we avoided the noise at night. The staff were all extremely helpful and friendly. The breakfast was great. I'd def. stay here again. Total value for money.

10

Dan

Jan 11, 2026

·

Stayed 1 night

Good room. GREAT breakfast. Not an ideal location--it's separated from the restaurants and nightlife. Was good for a pitstop on the way further north.

8

Arianna

Nov 11, 2025

·

Stayed 2 nights

Nice staff. Breakfast was ok. The bed was a bit uncomfortable but the location was great!

10

Yiyi

Sep 16, 2025

·

Stayed 1 night

Easy check in, convenient location, can easily walk to falls and lots of dining options available nearby

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for being included and well run by attentive staff, with decent variety. There are recurring complaints about limited or repetitive options, cold food (especially eggs), crowding, and offerings not matching photos.

Related guest reviews

8

Maya

Oct 18, 2025

·

Stayed 3 nights

Nothing too fancy of a hotel but the BREAKFAST is FIRST CLASS!!!! Also they have multiple staff members constantly cleaning around the buffet and replenishing trays. Never seen the Bfast operations so well organised. Oksana was awesome. Also considering how expensive parking is around town, this hotel's parking is convenient and way cheaper than others.

10

john

Oct 16, 2025

·

Stayed 1 night

Clean breakfast was great.

6

Mark

Oct 19, 2025

·

Stayed 3 nights

Breakfast was just horrible. Not as pictured. Cold, tasteless and overly crowded. Staff needed to use the elevators so they cut you in line just poor location of breakfast facility which creates a bottleneck from 7-11am roughly. Beds were so hard. Had to spend $80 on a pillow topper for my son to have a few good nights sleep. Other hotel guests had their kids jumping in pool and throwing a football. There’s a camera and no one ever came to stop it.

10

MaryAnn

Nov 2, 2025

·

Stayed 1 night

Breakfast a good variety and hot food. The rooms were cleans and warm and very comfy

6

Mubashir Ahmad

Oct 30, 2025

·

Stayed 1 night

Please serve proper full eggs for breakfast for example omelette, scrambled, or proper whole fried eggs (not steamed egg whites). There was no bangles, no muffins, no pastries, no croissants, and no juice. We had a far better breakfast when we were visited 2 years ago.

10

lori

Nov 5, 2025

·

Stayed 2 nights

Everything was great! Slept better here than on the cruise ship :) The hot breakfast was a great addition. I don't think I've ever seen an automatic pancake maker before, but this is my first trip to Canada. Nice assortment of drinks and munchies in the lobby. We would definitely stay here again and recommend it to others.

8

Robert Douglas

Nov 1, 2025

·

Stayed 7 nights

Nice hotel not far from the falls, staff nice and friendly. Room was ok clean and comfy, would have been nice for room to cleaned each day. Pool was freezing and couldn’t use it, breakfast was really disappointing nothing like advertised. Orange juice machine broke and stayed broke all week, no bacon or scrambled eggs or croissants like advertised very basic like a school trip Other than that hotel was nice for a visiting the falls

10

Balpeet

Nov 5, 2025

·

Stayed 1 night

the breakfast was fantastic

8

Jose

Aug 4, 2025

·

Stayed 2 nights

The breakfast was cold both days. Cold fried eggs, cold sausages

4

Tim

Oct 27, 2025

·

Stayed 1 night

Eggs were horrible. Sausage was greasy. No fruit and coffee was watered down.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $56	3 $56	4 $56	5 $56	6 $74	7 $100
8 $55	9 $56	10 $56	11 $56	12 $56	13 $75	14 $100
15 $55	16 $56	17 $56	18 $56	19 $56	20 $75	21 $98
22 $56	23 $56	24 $56	25 $56	26 $56	27 $75	28 $100
29 $56	30 $56

Su	Mo	Tu	We	Th	Fr	Sa
		1 $56	2 $56	3 $56	4 $75	5 $100
6 $56	7 $56	8 $56	9 $56	10 $56	11 $74	12 $87
13 $56	14 $56	15 $56	16 $56	17 $56	18 $75	19 $87
20 $62	21 $62	22 $59	23 $59	24 $68	25 $121	26 $121
27 $99	28 $101	29 $92	30 $109	31 $257

Comfort Hotel Niagara Falls ON

Prices for Comfort Hotel Niagara Falls ON

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Room, 1 King Bed (Upgrade)

Standard Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Room, 1 King Bed (Efficiency, Upgrade)

Guest reviews of Comfort Hotel Niagara Falls ON

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Hotel Niagara Falls ON

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