Clarion Pointe Shreveport West

Hotel is under construction in some places but it was a great stay, very comfortable, clean, quiet, friendly staff, good bedding. Had a pet not much green space but enjoyable anyway. Breakfast included a good spread!

Recently renovated. Very clean and well decorated room. Amenities were very good. The whole facility had a very attractive and clean appearance. Fitness area clean and well outfitted, small but adequate for hotel size. Breakfast bar above average nothing stellar.

We picked the Clarion pointe because of their very reasonable pet policy, as well as the good reviews here at hotels.com. We were not dissapointed. The staff was all very friendly. The hotel has recently been very nicely re-done. I We will definitely stay here agaon.

I booked a room through hotels.com and when I arrived the front desk attendant was very nice and professional. Check in did not take long, but when I went to look at the room it had not been cleaned. Beds not made, towels where and dirty. I shared with front desk and they gave me a different room and it was the same result. Finally third time was a charm and we got a clean room. It smelled very strongly of pinesol and any moisture from our shoes from the pool it created bubbles and suds. The beds were comfortable and the room was nice otherwise. When it was time to go to sleep the air conditioning would not cool good and would turn off. Then it would get too cold. It created a less than ideal sleeping experience. The pool and fitness center were kept up and in great condition. The continental breakfast was decent and there was a good selection available even late in the morning.

Clean, comfortable and dog friendly

Clean and renovated space! Free Breakfast from 6-9am. Right next to a police station so feels safe. Plenty of parking. I took off one star because we had a time where our keys weren't working and had to go back to the front desk. Also the toilet kept knocking against the wall when you sat/got up.

We had a great overnight stay here during an interstate move. I appreciate that they allow dogs and cats (for an extra fee) and that there was no carpet in the room. The room and bathroom were spotlessly clean and the beds were comfortable. Our vehicle was safe overnight and the staff was excellent.

Hotel looks amazing on the outside and looks and smells better on the inside. Staff was very helpful and check in was easy and quick. They offer adjoining since we had 8 people with us so it was just like a open 2 bedroom Airbnb lol. Pool was the right temp and because it rained earlier that day the staff let the kids stay in the pool a little longer than posted, so that was great. Breakfast was decent they have a waffle maker so kids were happy. Only knock I have are the pillows were to soft so if you don’t like deflating pillows bring your own! Definitely will book again

My husband & I stayed a night here as we transitioned to moving from South Texas to Shreveport. We had a car & small moving truck, so we were happy to see plenty of parking that felt particularly safe, given that there's a police substation that is present next to the hotel. Clarion Pointe Shreveport appears like it was recently built (there was some signage indicating that they were "now open" or something to that effect). I was immediately impressed with the cleanliness of the lobby and it translated to the rooms, as well. The bed was clean and inviting - I slept so well on it that I had to find out what brand of mattress & topper they use. Breakfast is served in a little dining area near the elevator and provided plenty of yummy hot & cold options. Staff were pleasant & helpful. All in all, we a nice & comfortable experience at Clarion Pointe Shreveport and would recommend it family & friends that need a place to stay in the area (given that it's only a 10-minute drive to our new house).

Staff was fantastic. Nice, newer feeling hotel with pretty outdoor pool. Only negatives would be that sound from other rooms was easy to hear, and the area in general isn't the best. I never felt unsafe or that my vehicle was in jeopardy at all on hotel property, but the surrounding area was pretty run down.

Staff and cleanliness both superior!

Everything was new and refurbished very clean. The beds very comfortable. The people were very nice.

It was ok. The lady at the front desk was nice. Not as clean as I would have liked it. The room smelled weird.

Everything was ok except for this foul smell coming from the bathroom shower….floor WASN’T vacuumed, toilet still had cleaning solution in it, table wasn’t wiped down….shower was dirty it wasn’t cleaned on the inside at all…now had that all been done, they would’ve gotten a 4/5….i enjoyed my stay will be bk again….oh i had to double check for the check out time because housekeeping entered my room BEFORE 10:30 it wasn’t even 10:15 yt then had the nerve to say you sorry for something you knew you were doing before hand …smh next time WAIT until the correct time

New, renovated, and very clean!

Received a dirty room first. Second room was “clean” but floors were nasty.

Property was not clean. Room smelled like it had been fumigated recently and we found alive roaches in the room.

Brand new, super clean and all around easy.

We had a great overnight stay here during an interstate move. I appreciate that they allow dogs and cats (for an extra fee) and that there was no carpet in the room. The room and bathroom were spotlessly clean and the beds were comfortable. Our vehicle was safe overnight and the staff was excellent.

Room was great and very clean! Me and My Wife would stay there again…..❤️💯

It’s was clean and basic but bed was not comfortable just too hard. The breakfast was okay but the eggs were not good

The room was clean just s little small wash area and bathroom for me. Definitely a value .

My fault. Guess. Never seen a room that small before.

I booked a room through hotels.com and when I arrived the front desk attendant was very nice and professional. Check in did not take long, but when I went to look at the room it had not been cleaned. Beds not made, towels where and dirty. I shared with front desk and they gave me a different room and it was the same result. Finally third time was a charm and we got a clean room. It smelled very strongly of pinesol and any moisture from our shoes from the pool it created bubbles and suds. The beds were comfortable and the room was nice otherwise. When it was time to go to sleep the air conditioning would not cool good and would turn off. Then it would get too cold. It created a less than ideal sleeping experience. The pool and fitness center were kept up and in great condition. The continental breakfast was decent and there was a good selection available even late in the morning.

The area wasn’t safe. People in room next to me had a party all night so at 2:00am we had to change rooms. The hotel worker asked them to turn off the loud music but the guest did not listen.

Room was clean. Beds were comfortable

Room was clean and comfortable although quite small, but TV didn't work, made several calls and never got assistance. Breakfast - ran out of eggs before end of serving time. No luggage cart available to bring luggage down from room

Room seemed very clean & newly renovated. Bed was comfy & had clean white bed covering. It was quiet. Breakfast served had scrambled eggs from powdered eggs were not appealing to me, real eggs would have been preferable, but everything was nicely done & staff was nice.

Staff was fantastic. Nice, newer feeling hotel with pretty outdoor pool. Only negatives would be that sound from other rooms was easy to hear, and the area in general isn't the best. I never felt unsafe or that my vehicle was in jeopardy at all on hotel property, but the surrounding area was pretty run down.

The property is new. Only opened a few weeks ago. Very modern. Typical carb loaded breakfast items, plus eggs, sausage, biscuits and gravy. Staff was very helpful. Could not reach the shower head...was 8' high. Chana came up and adjusted the shower head for me. Also moved me to another room because the TV was not working. Property should made some additions to the rooms - Grab bar in the shower, a shelf in the shower to put the soap.

When I say 5 STAR I MEAN JUST THAT!!! My stay was absolutely amazing, safe, and very comfortable!! The housekeeping supervisor did her thang! She made sure it stayed cleaned and I had everything I needed! Breakfast was outstanding and Keisha worked sooo hard with a great attitude and great service. The man in the breakfast area was magnificent as well, he made sure he fed every single guest n worked hard n nice doing it, love it!!I would come over n over again to this hotel!! It’s very nice, comfortable, n worth every penny of your stay!!!! Yall better book with these guys if yall want a great, comfortable stay!! I can go on n on about the goodness of this hotel!! You have to see for yourself to understand!!! Thanks again Clarion pointe!!! I’ll be backkkkk!!!!!

We picked the Clarion pointe because of their very reasonable pet policy, as well as the good reviews here at hotels.com. We were not dissapointed. The staff was all very friendly. The hotel has recently been very nicely re-done. I We will definitely stay here agaon.

Wonderful staff

The manager of housekeeping was so professional and caring. She offered us a room downstairs that was clean and ready, and near the outside door to the parking lot and offered take our cart for us. Meanwhile the guy at the front that checked us in, lied to us about any other rooms were not available, because we asked for a room close to the door, because my hip was hurting especially after driving for five hours and we are elderly. I didn't want to have to walk too far, when having to go out of the front door to my car. I was waiting for my wife to ask for a closer room, and a lady was coming down the hall that was checking the rooms, when I ask her about any other rooms, close to the door, she said "let me go and check for a oom at the front desk. I went to the front to check on my wife to see what she had found out, and the housekeeping manager was there. It was around 4:00pm and they had several room close to outside doors, and downstairs instead of upstairs. I asked to guy that checked us in to change our cards to the new room that the housekeeping manager had found for us, he said "did you mess up the room like the bed or restroom"? I said, we are not ghetto all we did was look in the room and decided that it was to far, and told him that we have class, that we understood that the room was clean and that was not something that we would ever do. Shaking my head! I wanted to tell him, that he was a liar, but I held back because the housekeeping manager took care of us.

We arrived and had a very smooth checknin process. The young man was very polite and helpful. The hotel was clean, the room was clean, and in good shape. The staff was very responsive. Latesha was amazing. The breakfast was excellent. We wiuld definitely recommend this hotel

Someone was smoking weed in the stair-well or hallway. Called the front desk 6 times no one picked up.

The employees were very friendly. The hotel was clean and the breakfast was excellent.

The staff was very efficient, helpful, polite, respectful .. the hotel was very clean, perfect temperature, and bed was so comfortable. We’ve stayed in many hotels and this was one of our best experiences .. after I checked out, while loading our luggage, I spilled a gallon bucket of golf balls and the hotel clerk and 2 maintenance workers helped me pick them up. Will definitely stay here again!

Great place, will stay here again. Early morning staff did a wonderful job

This hotel needs a lot of work. You could tell that it must have just been taken over by a new company & they have a lot of work ahead of them with maintenance and staff. Staff wasn’t friendly like it was in the other hotels we stayed at. No one ever made eye contact with you. Staff had to be asked to refill things on the breakfast line, but they were annoyed when asked because they were on their cell phones for what appeared to be personal conversations. My kids didn’t eat because there wasn’t any food for them at 8:30am. Breakfast ended at 9am but staff didn’t want to refill the line. At 9am when breakfast was over, they turned off the lights and broke down the breakfast line of empty containers of food while patrons were still there. Our shower leaked because it appeared that it wasn’t sealed around the base of the glass door, but again, don’t bother the staff because you could tell we were annoying them while they were on their cell phones. They didn’t even have the courtesy to have an ear piece in, they had they phone up to their ears so you knew they were on the phone and weren’t quite about their conversations. I don’t know if all the staff was having a bad day, but I don’t think we would ever stay here again. I hate to leave reviews like this. Good luck to the company that took over!

Clean. Comfortable enough for a Last minute stay. Not much to do in the immediate area and was also kind of sketchy at night. Police patroled frequently so a good and bad sign. Also located about a block away from the airport, if that's something needed!

Close to airport

Accommodating, clean, and good breakfast variety. Convenient location

Staff was friendly and helpful. Area felt very safe, and is near the airport.

Clean and renovated space! Free Breakfast from 6-9am. Right next to a police station so feels safe. Plenty of parking. I took off one star because we had a time where our keys weren't working and had to go back to the front desk. Also the toilet kept knocking against the wall when you sat/got up.

Clean room, safe environment

Motel was convenient, Clean Would stay therevagain

Right across from airport. Quiet. Short drive to lots of dining and shopping. Few dining options a hop skip and jump away. Room was very comfy.

My husband & I stayed a night here as we transitioned to moving from South Texas to Shreveport. We had a car & small moving truck, so we were happy to see plenty of parking that felt particularly safe, given that there's a police substation that is present next to the hotel. Clarion Pointe Shreveport appears like it was recently built (there was some signage indicating that they were "now open" or something to that effect). I was immediately impressed with the cleanliness of the lobby and it translated to the rooms, as well. The bed was clean and inviting - I slept so well on it that I had to find out what brand of mattress & topper they use. Breakfast is served in a little dining area near the elevator and provided plenty of yummy hot & cold options. Staff were pleasant & helpful. All in all, we a nice & comfortable experience at Clarion Pointe Shreveport and would recommend it family & friends that need a place to stay in the area (given that it's only a 10-minute drive to our new house).

Staff was fantastic. Nice, newer feeling hotel with pretty outdoor pool. Only negatives would be that sound from other rooms was easy to hear, and the area in general isn't the best. I never felt unsafe or that my vehicle was in jeopardy at all on hotel property, but the surrounding area was pretty run down.

It’s was clean and basic but bed was not comfortable just too hard. The breakfast was okay but the eggs were not good

Breakfast was good.

Room were great and breakfast was slamming. Staff was very concerned and kind

We arrived and had a very smooth checknin process. The young man was very polite and helpful. The hotel was clean, the room was clean, and in good shape. The staff was very responsive. Latesha was amazing. The breakfast was excellent. We wiuld definitely recommend this hotel

only in town for a single day, but was very satisfied with my stay; room was clean and comfortable; breakfast was great

Room was clean and comfortable although quite small, but TV didn't work, made several calls and never got assistance. Breakfast - ran out of eggs before end of serving time. No luggage cart available to bring luggage down from room

The employees were very friendly. The hotel was clean and the breakfast was excellent.

Just needed a quick stopover for the night and Clarion Pointe fit the bill perfectly. Our room was clean and comfortable and breakfast had a pleasant variety of offerings. Decided to stay again on our return trip.

Room seemed very clean & newly renovated. Bed was comfy & had clean white bed covering. It was quiet. Breakfast served had scrambled eggs from powdered eggs were not appealing to me, real eggs would have been preferable, but everything was nicely done & staff was nice.

Nice clean safe property. Breakfast was ok.