Name: Hilton Garden Inn Chattanooga/Hamilton Place
Address: 2343 Shallowford Village Dr, Hamilton Place, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: $110–$263 per night
Rating: 8.53

What guests think

At Hilton Garden Inn Chattanooga/Hamilton Place, travelers frequently praise the friendly staff and convenient location near I-75 and shopping, while noting recurring drawbacks such as paid breakfast, occasional maintenance issues in rooms, and intermittent pool closures.

Rooms are often described as comfortable and quiet, but some reviews cite thin walls, dated or worn features, and noisy air-conditioning. Cleanliness gets strong marks overall, yet a number of guests reported housekeeping lapses and occasional pests. On-site dining draws mixed feedback, while the lounge and bartenders are frequently appreciated. A practical stop, but verify pool availability if that matters.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the on-site lounge and restaurant, easy parking, and pet-friendly setup. The indoor pool is praised when open, but several travelers found it closed for repairs during their stay.

Related guest reviews

10

Holly

Aug 3, 2024

·

Stayed 1 night

Very clean very nice staff great pool and parking and the price point was decent

10

Saterra

Oct 21, 2024

·

Stayed 1 night

Property is new, clean, has several amenities including an indoor pool, and extremely friendly staff.

10

John

May 6, 2024

·

Stayed 1 night

Great staff and nice cocktail lounge and restaurant.

10

Candice

Oct 18, 2025

·

Stayed 2 nights

We enjoyed our stay. Everyone was kind, and the pool was nice. They made us feel welcome with our pet. The night bartender, and daytime server both were kind and gave great service. Front desk was very welcoming.

10

Cheryl D

Jul 15, 2024

·

Stayed 1 night

This was a very convenient location and also near the mall. Easy access to Hwy 75. This hotel was very clean, updated and classy. We had everything in our room, including a coffee maker. Very nice pool and sitting area. But what impressed me and surprised me was the Hugh flatscreen TV had my name on it”Welcome Cheryl”. Nice touch.

6

Jeff

Jul 11, 2025

·

Stayed 3 nights

We were disappointed on our arrival to learn the pool was out of service as, with a little one, the availability of a pool for entertainment drives where we choose to stay. The room was clean but the toilet seat was broken. Never got fixed even after notifying management. Had to hold seat in place while using it. The breakfast bar was ok although they charged when the property we usually stay at has it for free.

10

SHARENDA

Dec 24, 2023

·

Stayed 1 night

Very clean and quiet! The heated pool was a plus for the kids! Close to shopping and attractions are like 20 mins away! Would definitely recommend!

6

Kathleen

Jul 1, 2025

·

Stayed 1 night

Picked hotel due to indoor pool after long drive. Unfortunately, the pool is closed due to repairs. Overall, the stay was good.

10

Lorna

Mar 3, 2023

·

Stayed 1 night

Great parking facilities; clean & well appointed. Nice modern room. Lovely pleasant efficient staff. So nice to have good food served at the hotel restaurant. Excellent pizza & great margarita! L.

4

Royce

Jun 2, 2025

·

Stayed 2 nights

Pool Closed. The whole reason we chose this property was the indoor pool for our granddaughter.

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Cleanliness

Many guests find the hotel and rooms very clean. However, multiple reviews report housekeeping lapses and, in a few cases, pests.

Related guest reviews

10

Kim

May 18, 2025

·

Stayed 2 nights

Very good services. Very clean. Well maintained.

4

Ashley

Oct 19, 2025

·

Stayed 2 nights

Customer service was horrible. Had a 2 night stay. Asked for our bed to be made and new towels and they never did it. Asked for our iron board to be switched out because it was horribly dirty and nothing. Kindly complained and they said again they would take care of it and they did not. Black mold on window seal.

10

Megan

Oct 11, 2025

·

Stayed 1 night

Check in was smooth and easy. The hotel was clean and beautiful and the beds were super comfortable!

10

TANYA

Sep 5, 2025

·

Stayed 2 nights

Nice hotel. Very clean and convenient location.

2

Amanda

Dec 8, 2024

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Stayed 1 night

Hair on pillow, awful chemical and Marijuana smell in room. Towels stained, toliet seat messed up. Ac/heat wasnt adjustable. Bathroom toiletries not refilled. Service was nice. But I expected better.

6

Geneva

Jul 22, 2024

·

Stayed 1 night

Overall we had a great stay. The only downsize was the top comforter had spots on it and a curly hair. (Disgusting) We only stayed one night so I just removed the tops comforter and laid on top of a blanket I brought from home. Restaurant in the lobby is really good

10

Crystal

May 10, 2025

·

Stayed 1 night

Staff were very friendly and accommodating. Hotel was very clean. I would stay again.

2

Ian

Dec 1, 2024

·

Stayed 1 night

We had bed bugs on our pillows. When brought up to the night staff at the front desk, they said “Ok. Here’s your new room keys. Sorry about that.” like they had heard that complaint plenty of times before.

4

Nancy

Oct 10, 2025

·

Stayed 1 night

My room had mouse droppings and my bed was caved in an very worn.

10

Michael

Oct 2, 2025

·

Stayed 2 nights

Two nights to attend a family affair. Hotel was convenient to I-75. Facility was clean and well maintained. Staff was consistently friendly and accommodating. Nice stay.

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Rooms

Rooms are generally comfortable with supportive beds and good sleep for many. Some mention thin walls, dated or worn features, and noisy HVAC.

Related guest reviews

6

rand

Jul 26, 2024

·

Stayed 2 nights

A little outdated. Noisy air conditioner. When I checked in the computer was down, so 3:00 a.m. when they entered my registration it prompt the TV to come on in the middle of the night with my name across the screen. Did not get much sleep between the TV coming on and the noisy air conditioner.

8

Lora

Mar 26, 2024

·

Stayed 3 nights

Room was clean and comfortable, would stay here again.

4

Eugene

Jun 27, 2025

·

Stayed 2 nights

My room was way over priced for a one king bed, no breakfast (unless you pay for it) no pool for renovation, and when I asked that staff boy at check in he gave me this look like I was supposed to go read the sign a spot over from him that talked about the pool being shut down. Acted like he was to good to be behind that little desk of his. “It was giving me fatigue vibes”. Also plaster in my room was cracking, blinds had holes in them, no ventilation so after a shower the whole room felt like a mini sauna. Bathroo door was slimy like they used an old dirty rag to wash off t down. But I digress, just go next door, I would’ve if Expedia would’ve worked with me on getting out of that ish hole. I have photos but I’m not posting them, yet. That’s my round 2 game plan

10

Randy

Aug 15, 2025

·

Stayed 1 night

Breakfast was fair. Beds were very comfortable.

6

Kenetria

Jul 4, 2025

·

Stayed 3 nights

The room was sub-par. They're was peeling roof pieces, holes in the shades, stains on the ceiling and the bar was lacking in appeal.

8

Melissa

Jun 25, 2023

·

Stayed 1 night

The property itself was nice enough although the soundproofing is not so great. I could hear multiple dogs inside rooms, outside the room greeting each other, an alarm that beeped constantly outside the room, and from midnight until 1am a large group of people were outside playing/partying.

10

Elizabeth

Aug 6, 2024

·

Stayed 1 night

The room was very comfortable, clean and quiet. The hotel is easy to access and located near restaurants and shops.

10

Ann

Jul 27, 2024

·

Stayed 1 night

It was the perfect room to relax and get a good nights sleep after a full day of driving.

8

Sandra J

Apr 17, 2023

·

Stayed 3 nights

I would stay here again. Hotel was clean, friendly, slept well and accommodating staff. Downside: walls in room are paper thin so at certain times you felt as if the rooms next door were sitting in your room conversing. shopping was not convenient, the dining experience was just ok but the dining options in area were flexible and within walking distance Over all good experience

10

Rodney

Sep 29, 2025

·

Stayed 2 nights

Had a very comfortable room.

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Service

Staff are frequently described as friendly, welcoming, and helpful with smooth check-in. A minority report delays at the front desk and unaddressed requests.

Related guest reviews

8

Casey

Jun 6, 2025

·

Stayed 1 night

The room was extremely clean and the shower was amazing. King bed was comfortable and clean. I was on the first floor so I was concerned about noise, but I slept soundly and did not hear outside sounds until about 7 a.m. Several other hotels and restaurants nearby so it felt like a safe area. I would stay here again. My only complaint was that I was checking in around 9:30 pm, tired from driving for 3 hours, and had to wait 15 minutes for someone to show up at the front desk. Not sure why the front desk was not staffed.

4

Ashley

Oct 19, 2025

·

Stayed 2 nights

Customer service was horrible. Had a 2 night stay. Asked for our bed to be made and new towels and they never did it. Asked for our iron board to be switched out because it was horribly dirty and nothing. Kindly complained and they said again they would take care of it and they did not. Black mold on window seal.

8

Janice

Mar 3, 2024

·

Stayed 1 night

Everything was good. Only reason it wants a 5 is because the iron was broken and I called the front desk. They said they would be up in a few minutes with a new one but the never showed up. If they did it was after we left and I did not need the iron anymore which was about 2 hours after I called for a new iron.

10

Annette

Aug 22, 2025

·

Stayed 2 nights

Excellent customer service. Staff was very attentive, friendly. Hotel was very clean. Location was great - easy access to the venues we attended.

10

Megan

Oct 11, 2025

·

Stayed 1 night

Check in was smooth and easy. The hotel was clean and beautiful and the beds were super comfortable!

10

Debra

Dec 10, 2024

·

Stayed 1 night

check in was a breeze. A little trouble with the room. Was immediately taken care and we were moved to another room. Awesome service

4

DANIEL

May 9, 2024

·

Stayed 3 nights

The front desk personal bad attitude Specifically La Shara employee bad attitude And there was no one at the front desk to greets the customers

10

Candice

Oct 18, 2025

·

Stayed 2 nights

We enjoyed our stay. Everyone was kind, and the pool was nice. They made us feel welcome with our pet. The night bartender, and daytime server both were kind and gave great service. Front desk was very welcoming.

10

Terry Ann

May 7, 2025

·

Stayed 3 nights

Everyone was extremely friendly and helpful, very clean and well kept property, would definitely chose this hotel again. Amazing experience! Terry

10

Michael

Oct 2, 2025

·

Stayed 2 nights

Two nights to attend a family affair. Hotel was convenient to I-75. Facility was clean and well maintained. Staff was consistently friendly and accommodating. Nice stay.

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Location

Convenient to I-75 and close to restaurants, shops, and the airport. Suited to quick stopovers and errands in the area.

Related guest reviews

10

James

Jul 31, 2023

·

Stayed 1 night

Easy access from I-75. Modern decor, very good staff in terms of customer focus. Room was well-furnished and spacious, quiet at night. Only complaint is that the water flow in the sink was pathetically low. Shower was just fine. Volcano restaurant across the street was OK, not great.

10

Aleta C

Jun 7, 2024

·

Stayed 1 night

Easy check in. Close, well lit parking lot. Right off of the highway.

10

Annette

Aug 22, 2025

·

Stayed 2 nights

Excellent customer service. Staff was very attentive, friendly. Hotel was very clean. Location was great - easy access to the venues we attended.

10

Margaret

Oct 9, 2023

·

Stayed 1 night

We had a lovely stay at the Hilton Garden Inn Chattanooga/Hamilton Place. We were in town for one night for a wedding, and they were able to check us into our room early (noon). We had a very smooth early morning checkout as well. The staff was very friendly. The room was clean and comfortable, and it was a quick ride to and from the airport.

10

Elizabeth

Aug 6, 2024

·

Stayed 1 night

The room was very comfortable, clean and quiet. The hotel is easy to access and located near restaurants and shops.

10

Amanda

Aug 16, 2024

·

Stayed 1 night

Great place to stay. Clean, friendly staff, great location, will definitely stay again.

10

TANYA

Sep 5, 2025

·

Stayed 2 nights

Nice hotel. Very clean and convenient location.

10

Cheryl D

Jul 15, 2024

·

Stayed 1 night

This was a very convenient location and also near the mall. Easy access to Hwy 75. This hotel was very clean, updated and classy. We had everything in our room, including a coffee maker. Very nice pool and sitting area. But what impressed me and surprised me was the Hugh flatscreen TV had my name on it”Welcome Cheryl”. Nice touch.

10

Kyna

Mar 19, 2023

·

Stayed 2 nights

Nice hotel for a weekend getaway. Very close to shopping and dining options. 15-20 minutes from Downtown Chattanooga.

10

Michael

Oct 2, 2025

·

Stayed 2 nights

Two nights to attend a family affair. Hotel was convenient to I-75. Facility was clean and well maintained. Staff was consistently friendly and accommodating. Nice stay.

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Dining

Breakfast is available for a fee and feedback ranges from poor to very good. Bar service and drinks earn consistent praise.

Related guest reviews

8

Amanda

Sep 23, 2024

·

Stayed 2 nights

The bartender Angela was amazing. All the drinks we had were so good. The hotel was awesome. The only thing i would have liked better was a little less space in the room for a bigger bathroom

10

gloria

Dec 27, 2022

·

Stayed 1 night

Our stay here was wonderful. The staff is friendly, especially our waitress. She was so friendly while serving us. Our room was clean, the beds comfortable, and the bathroom modern with a great shower. We will be back!

10

bobbi

Feb 24, 2023

·

Stayed 1 night

This hotel was easy to get to off of I-75, close to everything (a Starbucks was less then a mile away!) had a bar for the evenings and a full breakfast in the morning. Everyone was extremely kind, more so then any hotel I have ever been to, and everything was clean with large rooms. We typically stay at a Marriott in the same area but decided to save some money and book the Hilton instead and the Hilton was 10x’s better then the Marriott and cheaper! It will definitely become our new 1/2 way stopping point when traveling back and forth to florida from Michigan.

10

Tanesha

Jul 13, 2024

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Stayed 1 night

Great hotel and the breakfast was very good and fresh

10

Firrel

Nov 27, 2024

·

Stayed 1 night

Beautiful inn. Host very friendly and helpful. Great sleep. Breakfast ok, but not free. Expensive for dog, but worth it. Will stay again.

8

John

Jun 13, 2024

·

Stayed 1 night

Breakfast is not included. $13 extra per person. It was ok that i had to wait for more biscuits and bacon to be made. But after charging $250 for a night’s rest, just throw the breakfast in too. This is East Tennessee where breakfast is included at nearly all hotels by the way. I’ll stick with Holiday Inn Express. I missed not having one of those warm cinnamon rolls.

8

Lonnie

Oct 16, 2025

·

Stayed 1 night

The breakfast was not free and know one manning the area to even ask about the food choices. Some dude said help your self to a buffet which was poor! Was like typical quality inn mediocre breakfast. I did tell the front desk. She didn’t offer to take the 13.50 per person off my bill. Only said there was a lady over there somewhere and we could have had some different options. Ok when?

8

Shannon

Jan 4, 2025

·

Stayed 2 nights

Staff is very friendly. Lobby was nicely decorated for the holidays. Loved the downstairs cafe, hated the price for Breakfast.,

10

Lorna

Mar 3, 2023

·

Stayed 1 night

Great parking facilities; clean & well appointed. Nice modern room. Lovely pleasant efficient staff. So nice to have good food served at the hotel restaurant. Excellent pizza & great margarita! L.

10

Lissy

Jul 6, 2025

·

Stayed 1 night

it was great. loved the hotel. the restaurant/breakfast situation was a little awkward though

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AI-generated summary based on recent guest reviews

Month	Average price
January	$103
February	$99
March	$114
April	$116
May	$120
June	$132
July	$122
August	$108
September	$119
October	$141
November	$122
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $135	15 $135	16 $135	17 $124	18 $138	19 $138
20 $110	21 $111	22 $114	23 $110	24 $110	25 $135	26 $130
27 $110	28 $113	29 $111	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $119	2 $165	3 $176
4 $112	5 $115	6 $117	7 $132	8 $134	9 $202	10 $194
11 $114	12 $116	13 $118	14 $119	15 $134	16 $197	17 $200
18 $114	19 $120	20 $120	21 $133	22 $174	23 $263	24 $184
25 $171	26 $115	27 $116	28 $118	29 $117	30 $139	31 $147

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 2 Queen Beds

Junior Suite, 1 King Bed

Suite

Standard Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Chattanooga/Hamilton Place

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Prices for upcoming dates