Name: Comfort Inn & Suites Rogersville
Address: 128 James Richardson Lane, Rogersville, Tennessee, United States of America, Rogersville, Tennessee, US
Price range: US$91–US$156 per night
Rating: 7.87

What guests think

Reviews of Comfort Inn & Suites Rogersville highlight friendly staff, comfortable rooms, and a convenient location near downtown, but also repeated maintenance issues, especially a closed or green pool, broken hot tub and ice machines, and an aging feel.

Cleanliness feedback is mixed, with many clean rooms but recurring reports of ladybugs or beetles indoors and occasional housekeeping oversights. Breakfast is frequently praised, though some guests encountered cold items or hygiene concerns. Expect a budget-friendly stay suited to short visits, with basic comforts, but dated infrastructure and possible maintenance or cleanliness hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw repeated complaints: the pool is repeatedly reported closed or green, the hot tub commonly inoperable or cold, ice machines and the elevator break, and some gym equipment and pool ventilation need work. Occasional positives note a warm pool.

Related guest reviews

6

Darla

21 Jul 2025

·

Stayed 2 nights

The elevator was broken and we were on the second floor. I helped a lady down the stairs that was on the third floor with a bad knee. The ice machines on the second and third floor was not working either. The hot tub was not working and the pool looked dirty. Went down for breakfast and there was no gravy and when they brought more it was barely warm. Will not visit again nor will we recommend it either.

6

Carole

23 Jun 2025

·

Stayed 4 nights

This property is tired and needs an upgrade. The A/C is moldy , the pool was green and in need of cleaning. The chairs in the dinning area are shabby and peeling. Pricilla on night reception was especially welcoming and helpful as I arrive at 2.30am. It is a hard place to get to or travel - a car is essential. It was noisy near the ice machine.

10

Pamela

9 Jul 2025

·

Stayed 1 night

Needs updating of dining are , ice machines and plumbing need to be repaired.

10

Joseph

13 Mar 2023

·

Stayed 2 nights

The pool has still not reopened it's been closed our last three stays

4

Evan

26 Aug 2025

·

Stayed 2 nights

My family and I were excited for this stay, but as our time in the hotel went on the excitement declined. The lobby and dining seemed clean, but our room was not. The basics seemed to have been wiped, but it definitely hasn’t been deep cleaned in quite a while. I do NOT recommend the pool at all. It was green and I regret getting in because it was the dirtiest pool I’ve ever swam in. Full of hair, dirt, and some bandaids; smelling like pee afterward. The staff were polite and the rooms were quiet, the rest was a no go.

8

Robert

25 May 2024

·

Stayed 1 night

Tub needed to be scrubbed better. Dirt ring not cleaned enough. Gyn equipment needs to be repaired particularly the tread mill. Other than that -- food was great, the room was great, had a good nights sleep

8

Vicki

27 Jun 2025

·

Stayed 2 nights

The pool was green and unusable.

8

Teresa

27 Feb 2024

·

Stayed 4 nights

Pool area needs better ventilation

2

Kristen

27 Jul 2025

·

Stayed 2 nights

The hotel is badly in need of updating. The rooms stink so badly of must. I couldn’t sleep it was so pungent in the room. Worst pillows I have ever had at a hotel. The mattress was so old I could feel the springs in my back. No water pressure or hot water with a note just saying “oh sorry about that”. The workout room had no equipment that worked. The only redeeming thing about this property was the kind staff.

2

Heather

28 Jul 2025

·

Stayed 1 night

The pool was disgusting. Completely green and smelled like literal poop. The hot tub was broken. Ice machines were broken and the courtyard was covered in ash and charcoal from the grill. The staff was not accommodating when we asked for ice water in regards to the ice machine being broken and we’re pretty much told that they can’t help us. There was no toilet paper in the bathroom or anything.

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Cleanliness

Cleanliness is inconsistent: many guests report clean rooms, but others cite dirty bathrooms or tubs, musty odors, stains, and recurring ladybugs or beetles. Housekeeping misses were also mentioned.

Related guest reviews

4

Buffy

21 Oct 2025

·

Stayed 1 night

Upon checking in the girl at the front desk was a little less than friendly and seemed as though she was in a hurry and had better things to do. The bed in our room appeared clean unlike the bathroom, which it was very apparent had not been cleaned. We would have complained, but we had been driving for about 9 hours and it was late , so we cleaned it the best we could with what we had available and went to bed. Not much sleep due to noise all night. Breakfast was the highlight of the stay.

6

Cherylle

14 Apr 2024

·

Stayed 1 night

It was convenient for a quick overnight stay for travel. The lobby was nice. The room had a stale odor, there was dirt on the carpet and cobwebs by the chair. The lighting in the bathroom was dim and the shower felt dirty because the tub was rusty and dingy. The shower needed an update.

4

Rand

27 Feb 2025

·

Stayed 1 night

Room full of bugs. Beetles attracted to light. Bed was comfortable.

10

Maxine

23 Nov 2025

·

Stayed 1 night

Spotless, spacious room. Great staff. Reasonable price !

10

James

23 Dec 2025

·

Stayed 2 nights

Everything was clean and comfortable, and I will be back.

4

Christina

14 Jul 2024

·

Stayed 1 night

The facility was not clean, and it was in poor condition. The comforter and towels had holes in them, and we were told there were no better replacements. The pool had hair balls in and around it. The first room we went to smelled awful, and they did give us a different room, at no charge. However, it was hot and stuffy, and was not clean. I will say that the staff were friendly and as helpful as they could be.

6

Christine

22 Feb 2025

·

Stayed 1 night

I was disturbed that I had so many ladybugs in my room-actually crawled on me, all over bathroom counter, lamded on and fell into my open soda can. When I mentioned this at check out the very nice desk clerk informed me they have been having issues with them. It would have been nice to know ahead of time if they were already aware!

6

Ken

22 Sept 2024

·

Stayed 2 nights

Needs some cleaning up / updated, our room had nasty looking calk around the tub and looked like the celing in the bathroom had a leak from the room above , and the celing was brown and looked moldy . We were in rogersville tenn room 101

2

Julia Frances

1 Mar 2025

·

Stayed 1 night

This place was gross. The beds had white stains on them, the bathtubs had foot-shaped dirt stains, and the mini fridge looked as if it hadn’t been touched by housekeepers ever. I was incredibly disappointed. Not to mention the “staff” included only young girls (literally one was 14 years old).

8

Stefanie

30 Jun 2025

·

Stayed 2 nights

The room was not cleaned there crumbs around the edges of the bed and under the bed

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Rooms

Rooms are generally comfortable and sometimes spacious or quiet, with effective blackout curtains. However, pillows divide opinion, some beds feel worn, noise can carry near ice machines or between floors, and a Wi-Fi outage was reported.

Related guest reviews

8

Chad

17 Aug 2025

·

Stayed 1 night

Hotel staff was excellent. Hotel room was average. Bed was comfortable. Restaurants and shopping near by. Good location.

6

Carole

23 Jun 2025

·

Stayed 4 nights

This property is tired and needs an upgrade. The A/C is moldy , the pool was green and in need of cleaning. The chairs in the dinning area are shabby and peeling. Pricilla on night reception was especially welcoming and helpful as I arrive at 2.30am. It is a hard place to get to or travel - a car is essential. It was noisy near the ice machine.

10

Pamela

25 Aug 2025

·

Stayed 1 night

Breakfast was good. Room was comfortable and clean. Staff was friendly.

8

jaima

13 Aug 2023

·

Stayed 1 night

Was noisy within the rooms from above.

6

Juliet

3 Feb 2025

·

Stayed 2 nights

There were Asian beetles/ ladybugs flying around. They were on the window, ceiling, in bed with me too. The bathtub stopper was grimy, gross. The toilet paper was so thin, it would just fall apart, stick to my skin. There was loud music playing all night. Others staying there didn't know how to close their door quietly.

10

Maxine

23 Nov 2025

·

Stayed 1 night

Spotless, spacious room. Great staff. Reasonable price !

2

Kristen

27 Jul 2025

·

Stayed 2 nights

The hotel is badly in need of updating. The rooms stink so badly of must. I couldn’t sleep it was so pungent in the room. Worst pillows I have ever had at a hotel. The mattress was so old I could feel the springs in my back. No water pressure or hot water with a note just saying “oh sorry about that”. The workout room had no equipment that worked. The only redeeming thing about this property was the kind staff.

4

Pamela

27 Jul 2025

·

Stayed 1 night

This property is tired, ragged and worn out. WiFi didn’t work which was annoying as I needed to do some work. The clerk said she didn’t have access to the modem to reset it so she couldn’t help.

8

John

14 May 2024

·

Stayed 1 night

The pillows were awful

8

Pam

20 Oct 2024

·

Stayed 2 nights

the beds were comfortable and the black out curtains worked like a charm for a good night’s rest

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Service

Service is often friendly and accommodating, with quick check-ins and helpful front desk staff. A few guests reported absent or inexperienced staff, billing mishaps, and slow responses.

Related guest reviews

8

Chad

17 Aug 2025

·

Stayed 1 night

Hotel staff was excellent. Hotel room was average. Bed was comfortable. Restaurants and shopping near by. Good location.

4

Buffy

21 Oct 2025

·

Stayed 1 night

Upon checking in the girl at the front desk was a little less than friendly and seemed as though she was in a hurry and had better things to do. The bed in our room appeared clean unlike the bathroom, which it was very apparent had not been cleaned. We would have complained, but we had been driving for about 9 hours and it was late , so we cleaned it the best we could with what we had available and went to bed. Not much sleep due to noise all night. Breakfast was the highlight of the stay.

10

Jason

13 May 2024

·

Stayed 2 nights

The customer service was excellent. Hailey in particular did a great job.

10

Matthew

6 Jul 2024

·

Stayed 4 nights

This hotel is well worth the price! All of the staff were welcoming and helpful.

4

Casey

25 Apr 2023

·

Stayed 1 night

Check in was an adventure. Charged multiple times on my personal credit card (not sure if due to inexperience of staff or poor equipment). There was a lot of "I don't know...but I think it'll drop off. Call back if it doesn't." Breakfast was horrible. Most everything was room temp or cold and I was there at 7:30am. There was a false alarm evacuation for Fire alarm. The staff didn't seem to know what to do.

6

Koren

24 Mar 2025

·

Stayed 2 nights

I wouldn't stay here again. The staff was never around when we needed something and I tried calling to let them know we had checked out early, and just kept getting hung up on. The bathtub was disgusting. Our room was never made over. Our remote didn't work and when I went to the front desk, she told me to find the housekeeper and let her know.

10

Naila

16 Apr 2025

·

Stayed 2 nights

Came to see family staff was amazing. Nice breakfast tea and coffee rooms comfy and very tidy.

10

Shannon

23 Apr 2024

·

Stayed 4 nights

Staff was very friendly and very accommodating. The pool was warm and clean. Our room was very clean and the bathroom was very clean as well.

6

Tiffany

18 Aug 2024

·

Stayed 1 night

The property was very clean, and well kept. My only problem was the staff! The ladies at the front desk didn’t know simple questions, like.. is there a couch in my room? Or How long will the hold come off of my account?.. Then the manager at the front desk, after we checked out, had another person who was staying there, come out to tell me they needed me inside because I didn’t pay! They have tried charging my card $109 TWICE! I had to go inside and TELL them I paid through Expedia! So the manager looked in the computer, and confirmed I DID pay! They tried to charge my card AGAIN, after I left there! I will NOT be staying here again!

10

Willard

27 Oct 2025

·

Stayed 2 nights

Check in & out was quick and easy. Wonderful lady at the reception when we checked in. Staff is always nice. Breakfast was good and quick. We have stayed here before and plan to stay again in the future.

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Location

Convenient for downtown Rogersville and local shops, with generally quiet surroundings and easy access. A few found it harder to reach without a car or noisy near the highway side.

Related guest reviews

6

Carole

23 Jun 2025

·

Stayed 4 nights

This property is tired and needs an upgrade. The A/C is moldy , the pool was green and in need of cleaning. The chairs in the dinning area are shabby and peeling. Pricilla on night reception was especially welcoming and helpful as I arrive at 2.30am. It is a hard place to get to or travel - a car is essential. It was noisy near the ice machine.

10

James

29 Jun 2024

·

Stayed 1 night

Perfect for an overnight stop on the way to Nashville

8

Kimberly

19 Nov 2024

·

Stayed 3 nights

Staff is very friendly, hotel is clean. I had called before placing my order on Expedia and was told to go ahead, place my order and then call back right away and they would book us away from the side of the hotel that faced the highway. But this did not happen and the first night was on the highway, but we moved and the second two nights were away from it. We appreciated that they were willing to move us for the last two nights, but now I know better, it is best to book directly with the hotel than on Expedia, or Hotels.com.......

10

Rhonda

15 Jun 2024

·

Stayed 1 night

Easy to get in and out of. Convenient.

8

Amanda

14 Feb 2025

·

Stayed 7 nights

Easy check-in and rooms were clean. Nice to have breakfast at the hotel! Beautiful mountain scenery right outside the hotel. Super close to downtown Rogersville. Hotel staff was super nice and accommodating.

10

Kathy

11 May 2025

·

Stayed 1 night

Great and convenient this was our second stay

10

bruce

18 Apr 2023

·

Stayed 1 night

Great value. very clean. Rogersville is a great little town with lots of interesting sights and places to eat.

8

Lesley

1 Oct 2025

·

Stayed 2 nights

Rooms clean. Near to downtown Rogersville.

10

Susan

30 Dec 2023

·

Stayed 11 nights

Pleasant stay, friendly staff, safe and conveniently located.

8

Julie

24 Oct 2024

·

Stayed 1 night

Quiet, comfortable, close to the city park, local shops and restaurants. Definitely needs some updates. Staff was very friendly.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly praised as plentiful or good, with decent variety. Some guests encountered cold items, limited dietary options, or hygiene concerns.

Related guest reviews

10

Dennis

25 Mar 2024

·

Stayed 1 night

Only bad thing was no diabetic breakfast options

10

Pamela

25 Aug 2025

·

Stayed 1 night

Breakfast was good. Room was comfortable and clean. Staff was friendly.

4

Casey

25 Apr 2023

·

Stayed 1 night

Check in was an adventure. Charged multiple times on my personal credit card (not sure if due to inexperience of staff or poor equipment). There was a lot of "I don't know...but I think it'll drop off. Call back if it doesn't." Breakfast was horrible. Most everything was room temp or cold and I was there at 7:30am. There was a false alarm evacuation for Fire alarm. The staff didn't seem to know what to do.

10

Richard

29 Apr 2023

·

Stayed 1 night

Room was nice. Staff was extremely helpful and friendly. Breakfast was a step up from average hotel breakfasts.

10

Betsy

31 Dec 2022

·

Stayed 19,356 nights

Really clean and spacious bathroom. Beds we're comfortable. A lot of options at breakfast. Staff was friendly and helpful.

10

William

28 Apr 2025

·

Stayed 1 night

Absolutely delightful stay. The quarters were bright, clean, roomy, everything worked (TVs and internet these days are more complicated than it used to be with hotel stays!) Quiet, the continental breakfast was plentiful and hot. We had a great stay!

10

Bryan

30 Sept 2024

·

Stayed 1 night

The staff was very friendly and helpful. The room was clean and comfortable. The breakfast was excellent. Our only issue was with the ice machine and the vending machines. They all needed maintenance.

10

Willard

27 Oct 2025

·

Stayed 2 nights

Check in & out was quick and easy. Wonderful lady at the reception when we checked in. Staff is always nice. Breakfast was good and quick. We have stayed here before and plan to stay again in the future.

2

Michael

27 Feb 2024

·

Stayed 1 night

Everything was broken and old. No water pressure. Hot tub was cold. Breakfast literally had bugs all over the food.

8

Michelle

18 Oct 2023

·

Stayed 1 night

This was our second time staying here. I feel that it’s a good option for the area, and it’s convenient. I do feel that room cleanliness could be improved, more attention to detail. The staff are very nice. The breakfast needs some work.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$79
February	US$77
March	US$86
April	US$90
May	US$93
June	US$87
July	US$86
August	US$84
September	US$82
October	US$83
November	US$89
December	US$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $100	17 $108	18 $156	19
20 $108	21 $91	22 $92	23 $95	24 $94	25 $100	26 $100
27 $91	28 $104	29 $104	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $101	3 $99
4 $104	5 $100	6 $100	7 $100	8 $100	9	10
11	12 $105	13 $97	14 $101	15 $100	16 $100	17 $100
18 $99	19 $100	20 $101	21 $100	22 $100	23 $100	24 $100
25 $100	26 $100	27 $100	28 $100	29 $100	30 $100	31 $100

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Comfort Inn & Suites Rogersville

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