Comfort Inn & Suites Lubbock
$82
/ night
Avg. for September
Select dates to see prices and availability
$82
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Inn & Suites Lubbock average $71 in January, the cheapest month, and $100 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $71 |
| February | $83 |
| March | $80 |
| April | $98 |
| May | $100 |
| June | $88 |
| July | $82 |
| August | $95 |
| September | $82 |
| October | $98 |
| November | $93 |
| December | $90 |
J
F
M
A
M
J
J
A
Sep · $82
S
O
N
D
Most expensive: May (~$100)
Cheapest: January (~$71)
About this property
Enjoy recreational amenities such as an indoor pool and a hot tub.
Amenities
Enjoy recreational amenities such as an indoor pool and a hot tub.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Dining
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Comfort Inn & Suites Lubbock West in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Jones AT&T Stadium. This hotel is 1.6 mi (2.6 km) from Ballet Lubbock and 1.9 mi (3.1 km) from West End Center.
What's nearby
West End Center(0.3 miles)
Ballet Lubbock(1.6 miles)
South Plains Mall(2 miles)
Lubbock Premiere Cinema(2 miles)
Lubbock Christian University(2.1 miles)
Water Rampage(2.3 miles)
Tubbs-Carlisle House(2.4 miles)
Shadow Hills Golf Course(3 miles)
Maxey Park(3 miles)
Covenant Lakeside Hospital(3.3 miles)
Huneke Park(4.2 miles)
McLeod Tennis Center(4.6 miles)
Lubbock War Memorial(4.6 miles)
United Supermarkets Arena(4.7 miles)
Rawls Course(4.9 miles)
The preferred airport for Comfort Inn & Suites Lubbock West is Preston Smith Intl. Airport (LBB)(13.4 miles)
Parking
Hot Tub / Jacuzzi
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Location
3430 West Loop 289, Lubbock, Texas, United States of America
West End Center (0.3 miles)
Ballet Lubbock (1.6 miles)
South Plains Mall (2 miles)
Lubbock Premiere Cinema (2 miles)
Lubbock Christian University (2.1 miles)
Water Rampage (2.3 miles)
Room options
3
Suite
Room details
1 King Bed
1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
3
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
3
Room, Multiple Beds (Upgrade)
Room details
2 King Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
4
Suite, 1 King Bed with Sofa Bed, Accessible
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
5
Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
3
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
4
Suite, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
4
Room, 2 Queen Beds, Accessible
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
3
Suite, Multiple Beds
Room details
2 King Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews
8.7
Fabulous
Based on 1,003 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent stays at Comfort Inn & Suites Lubbock, guests often praise the friendly staff, spacious rooms, comfortable beds, and satisfying free breakfast, with many also enjoying the indoor pool and hot tub.
Read moreWas this helpful?
What guests think
Across recent stays at Comfort Inn & Suites Lubbock, guests often praise the friendly staff, spacious rooms, comfortable beds, and satisfying free breakfast, with many also enjoying the indoor pool and hot tub.
However, reviews repeatedly note inconsistent cleanliness and aging bathrooms and furnishings. Noise from the nearby highway and thin walls disrupt sleep for some, and the elevator can feel unreliable or briefly out of service. Expect solid value with standout service but uneven upkeep.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests consistently enjoy the indoor pool and hot tub, with several noting they are clean and warm. Offsetting this, the elevator feels rickety or stuck at times and parking can be tight for large vehicles.
Related guest reviews
8
Edgar
Mar 21, 2025
·
Stayed 4 nights
The cook in the morning was really nice and kept the kitchen very well managed. He was gone the last day and it was highly noticeable. Pool was awesome and cleanliness. The treadmill and cable machine were out of service.
The cook in the morning was really nice and kept the kitchen very well managed. He was gone the last day and it was highly noticeable. Pool was awesome and cleanliness. The treadmill and cable machine were out of service.
6
Heather
Jun 19, 2025
·
Stayed 1 night
We arrived very late to check in and there was no parking. The person working the front desk told me I could pull up on the curb and park in the grass because they were at full capacity. As I drove around the building I noticed several trucks with trailers that had 4-6 parking spaces blocked, each. That was about 25-30 spaces blocked because they were allowed to park their vehicles that way. That should not be allowed at an inconvenience to other hotel guests. I asked if there was a room w/handicap shower available because my son had just injured his leg at a camp in Lubbock and was wearing a brace. The only thing handicap about the bathroom was a shower bench which was not helpful. The tub also had rust spots.
We arrived very late to check in and there was no parking. The person working the front desk told me I could pull up on the curb and park in the grass because they were at full capacity. As I drove around the building I noticed several trucks with trailers that had 4-6 parking spaces blocked, each. That was about 25-30 spaces blocked because they were allowed to park their vehicles that way. That should not be allowed at an inconvenience to other hotel guests. I asked if there was a room w/handicap shower available because my son had just injured his leg at a camp in Lubbock and was wearing a brace. The only thing handicap about the bathroom was a shower bench which was not helpful. The tub also had rust spots.
8
John
Oct 8, 2024
·
Stayed 4 nights
The Comfort Inn that we stayed at in Lubbock on October 3-7 confirmation number 72057945412136, had a major issue with the elevator. The only day it worked was the day we checked in and of course our room was on the 3rd floor. My wife and I are elderly and it was especially difficult for us to get our luggage down the stairs when we checked out. I believe I should get a some sort of a refund on our stay. The hotel itself was good but an elevator that was out 3/4 of our stay is not acceptable.
The Comfort Inn that we stayed at in Lubbock on October 3-7 confirmation number 72057945412136, had a major issue with the elevator. The only day it worked was the day we checked in and of course our room was on the 3rd floor. My wife and I are elderly and it was especially difficult for us to get our luggage down the stairs when we checked out. I believe I should get a some sort of a refund on our stay. The hotel itself was good but an elevator that was out 3/4 of our stay is not acceptable.
8
Donna
Nov 24, 2024
·
Stayed 3 nights
Nice place to stay. Need to work on the elevator.
Nice place to stay. Need to work on the elevator.
6
Mark
Jan 27, 2025
·
Stayed 1 night
The room wasn't cleaned very good, the pull out bed from the sofa was broken, and trash up under it. The elevator was in need a service, a really bad pop and jolt when going above the 2nd floor, elevator door sensors not working. Saturday morning sounded like a race track on the freeway.
The room wasn't cleaned very good, the pull out bed from the sofa was broken, and trash up under it. The elevator was in need a service, a really bad pop and jolt when going above the 2nd floor, elevator door sensors not working. Saturday morning sounded like a race track on the freeway.
8
leslie
Apr 6, 2025
·
Stayed 1 night
Good stay pool and hot tub best I have been in for a long time. Room was clean breakfast was good a few things they ran out of. Guy serving breakfast was fun and very helpful. Only complaints pillows were the small ones that I couldn’t get fully comfortable on and parking is limited. Not for truckers or people hauling trailers if it is a full house but we were great full it wasn’t and we were able to find parking
Good stay pool and hot tub best I have been in for a long time. Room was clean breakfast was good a few things they ran out of. Guy serving breakfast was fun and very helpful. Only complaints pillows were the small ones that I couldn’t get fully comfortable on and parking is limited. Not for truckers or people hauling trailers if it is a full house but we were great full it wasn’t and we were able to find parking
8
Dazia
Apr 2, 2025
·
Stayed 1 night
The hot tub
The hot tub
10
Debbie
Jul 6, 2025
·
Stayed 2 nights
The comfort inn and suites Lubbock was very comfortable Luxurious bedding Great breakfast Hot tub and indoor pool was nice Very affordable
The comfort inn and suites Lubbock was very comfortable Luxurious bedding Great breakfast Hot tub and indoor pool was nice Very affordable
10
Edgar
May 31, 2025
·
Stayed 1 night
Clean, clean pool, good breakfast.
Clean, clean pool, good breakfast.
10
Pam
Feb 28, 2025
·
Stayed 2 nights
Our room was very clean and the staff was super-friendly. The only thing I didn't like was that the elevator seemed super sketchy. It thumps and creaks like it's about to give out. The back door had dust and dirt all over it and the walls next to it, but West Texas sand is very insidious. Overall this is a place I would definitely return to.
Our room was very clean and the staff was super-friendly. The only thing I didn't like was that the elevator seemed super sketchy. It thumps and creaks like it's about to give out. The back door had dust and dirt all over it and the walls next to it, but West Texas sand is very insidious. Overall this is a place I would definitely return to.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many found rooms clean, but numerous reviews cite dirty or dusty common areas, stained tubs, rust, mold, and occasional unclean linens. Several guests felt the property needs a deep clean or refresh.
Related guest reviews
2
Shellie
Nov 9, 2025
·
Stayed 1 night
Rooms were dirty Reserved and paid for doubles got Kings and sorry no other options
Rooms were dirty Reserved and paid for doubles got Kings and sorry no other options
2
Quasia
Dec 5, 2024
·
Stayed 4 nights
We arrived around 11 or midnight thinking we would have clean rooms. You could tell one of the rooms had been made to look like it was turned over but when I pulled back the sheets they were dirty and you could tell they were not replaced. I called for service there was no one to fix this so we have to pack up 4 kids and move both of our rooms. When we got into the new I checked everything again. It seemed fine until I started taking the blankets apart. There was a blood-like stain. It was replaced with a king size blanket as there were no queen blanket. I was told they don’t keep extras and she would try to help us make the bed because there was no housekeeping. Out of the 4 days we were there our room was cleaned one time. I had to constantly call and ask for that service which is crazy. I paid to be at a hotel so we wouldn’t have these problems. Besides moving rooms and giving us a new blanket, they never tried to make it right. Will not ever stay here again.
We arrived around 11 or midnight thinking we would have clean rooms. You could tell one of the rooms had been made to look like it was turned over but when I pulled back the sheets they were dirty and you could tell they were not replaced. I called for service there was no one to fix this so we have to pack up 4 kids and move both of our rooms. When we got into the new I checked everything again. It seemed fine until I started taking the blankets apart. There was a blood-like stain. It was replaced with a king size blanket as there were no queen blanket. I was told they don’t keep extras and she would try to help us make the bed because there was no housekeeping. Out of the 4 days we were there our room was cleaned one time. I had to constantly call and ask for that service which is crazy. I paid to be at a hotel so we wouldn’t have these problems. Besides moving rooms and giving us a new blanket, they never tried to make it right. Will not ever stay here again.
4
Brandy
May 31, 2025
·
Stayed 1 night
The staff was friendly, check in was quick and the beds are comfortable. However, I had to ask for a new comforter because there were stains that appeared to be blood on it. The bathroom vent is disgusting and the cleanliness of the room is sub par. The furniture is broken down and ratty. We usually have good experiences at Comfort Suites, but we cannot say that this time. Definitely needs a renovation and different cleaning crew.
The staff was friendly, check in was quick and the beds are comfortable. However, I had to ask for a new comforter because there were stains that appeared to be blood on it. The bathroom vent is disgusting and the cleanliness of the room is sub par. The furniture is broken down and ratty. We usually have good experiences at Comfort Suites, but we cannot say that this time. Definitely needs a renovation and different cleaning crew.
4
Isabel
Oct 16, 2025
·
Stayed 1 night
Room was somewhat clean. The hotel itself is dirty. You can see the dust everywhere. Elevator is dirty.I couldn’t enjoy a relaxing bath where the tub was old, stained and dirty! I didn’t even shower. Overall it needs a remodel! New everything!
Room was somewhat clean. The hotel itself is dirty. You can see the dust everywhere. Elevator is dirty.I couldn’t enjoy a relaxing bath where the tub was old, stained and dirty! I didn’t even shower. Overall it needs a remodel! New everything!
6
Nickolas
Nov 9, 2025
·
Stayed 2 nights
For the price we paid the hotel could Of been a lot cleaner. Really needs a good deep cleaning.
For the price we paid the hotel could Of been a lot cleaner. Really needs a good deep cleaning.
2
Deborah
Nov 3, 2024
·
Stayed 1 night
The room was dirty. Hair on bathroom floor. Carpet was worn and dirty. All lamps and tables were dusty.
The room was dirty. Hair on bathroom floor. Carpet was worn and dirty. All lamps and tables were dusty.
6
justin
May 10, 2025
·
Stayed 1 night
Didn’t match what was online, dirty parking lot, broken fixtures, dirty walls carpets, air registers dirty, so that means filters must be dirty pool area dirty. Didn’t trust to eat breakfast here. Front desk lady was nice and welcoming. Sad building could be as advertised, but need of a better maintenance person and cleaning staff. Worth the money to hire contractors to completely finish building.
Didn’t match what was online, dirty parking lot, broken fixtures, dirty walls carpets, air registers dirty, so that means filters must be dirty pool area dirty. Didn’t trust to eat breakfast here. Front desk lady was nice and welcoming. Sad building could be as advertised, but need of a better maintenance person and cleaning staff. Worth the money to hire contractors to completely finish building.
6
Elizabeth
May 10, 2025
·
Stayed 2 nights
Dead bugs, sticky things hanging off ceiling, broken chair and very dirty bathroom
Dead bugs, sticky things hanging off ceiling, broken chair and very dirty bathroom
6
Toni
Jan 27, 2025
·
Stayed 1 night
Our room was extremely dirty. We had trash still on the nightstand from the previous guests.
Our room was extremely dirty. We had trash still on the nightstand from the previous guests.
2
Erika
Aug 4, 2025
·
Stayed 1 night
The bed was dirty, the bathrooms were covered with rust and mold. The floors were not vacuumed. They were playing inappropriate shows on the TV in the lobby with my 8 year old present. The outside of the building was unkept. Tall grass around the property. The lobby person was very nice and try to accommodate the uncleanliness but it resulted in a refund and we did not stay there.
The bed was dirty, the bathrooms were covered with rust and mold. The floors were not vacuumed. They were playing inappropriate shows on the TV in the lobby with my 8 year old present. The outside of the building was unkept. Tall grass around the property. The lobby person was very nice and try to accommodate the uncleanliness but it resulted in a refund and we did not stay there.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with comfortable beds, but decor and bathrooms show wear. Highway and hallway noise are recurring complaints, and a few guests reported issues like dated showers, window leaks, or problematic TV/AC.
Related guest reviews
6
Ida
Nov 19, 2025
·
Stayed 1 night
Room was fine, staff was nice, but the noise from the highway right outside is terrible. Hard to get good sleep at this location.
Room was fine, staff was nice, but the noise from the highway right outside is terrible. Hard to get good sleep at this location.
10
Eduardo
Jul 13, 2025
·
Stayed 1 night
Very spacious rooms and beds were very comfortable.
Very spacious rooms and beds were very comfortable.
8
Robert
Apr 5, 2025
·
Stayed 1 night
It was very much ok. I thought the ratings are a little high. The hotel is older. Kind of noisy. The rooms have been upgraded and nice. It was cool, rainy and windy. The windows leaked cool air excessively. Had a little problem with TV remote but front desk helped with another remote. Breakfast was ok and pretty typical of choice hotels. I would not rate over 8.0.
It was very much ok. I thought the ratings are a little high. The hotel is older. Kind of noisy. The rooms have been upgraded and nice. It was cool, rainy and windy. The windows leaked cool air excessively. Had a little problem with TV remote but front desk helped with another remote. Breakfast was ok and pretty typical of choice hotels. I would not rate over 8.0.
6
Cynthia
Jul 27, 2025
·
Stayed 1 night
This is a very tired Comfort Inn. Furniture in our room was dirty, the pullout couch has a mattress about 3” thick and was uncomfortable for our daughter. The bathtub had a lot of rust on the sides and the tub mat was very old. The lampshade was splattered with a substance. Bed was comfortable.
This is a very tired Comfort Inn. Furniture in our room was dirty, the pullout couch has a mattress about 3” thick and was uncomfortable for our daughter. The bathtub had a lot of rust on the sides and the tub mat was very old. The lampshade was splattered with a substance. Bed was comfortable.
10
Teresa
Jul 30, 2025
·
Stayed 1 night
I absolutely LOVED the king size beds in the room. The rooms were large and spacious. I would definitely stay here again!!
I absolutely LOVED the king size beds in the room. The rooms were large and spacious. I would definitely stay here again!!
6
Esteban
May 28, 2025
·
Stayed 2 nights
Property is okay. It wasn’t great, but wasn’t bad either. It was a “get why you pay for” property. Had it been much more expensive I’d of been let down. Only real complaint is, it’s right off the highway and more than a few times I could clearly hear motorcycles speeding down the highway. During the day it’s not a big deal, but at night while I’m trying to sleep, it was pretty annoying. Of course this isn’t the fault of the property.
Property is okay. It wasn’t great, but wasn’t bad either. It was a “get why you pay for” property. Had it been much more expensive I’d of been let down. Only real complaint is, it’s right off the highway and more than a few times I could clearly hear motorcycles speeding down the highway. During the day it’s not a big deal, but at night while I’m trying to sleep, it was pretty annoying. Of course this isn’t the fault of the property.
6
Joseph
Nov 3, 2024
·
Stayed 1 night
The breakfast room was big and glad they offered protein options. Accessing the property can be difficult as the road it is on can get pretty busy. Road noise was very noticeable. Wish the fan/AC would have an auto function that would turn it off during the night instead of running constantly. Shower head could use replacing.
The breakfast room was big and glad they offered protein options. Accessing the property can be difficult as the road it is on can get pretty busy. Road noise was very noticeable. Wish the fan/AC would have an auto function that would turn it off during the night instead of running constantly. Shower head could use replacing.
6
Keshia
Jan 6, 2025
·
Stayed 1 night
The two king size beds was very comfortable The room was really big The only thing that I did not like there was no internet or no TV. And the shower head did not work They need to replace the shower head.
The two king size beds was very comfortable The room was really big The only thing that I did not like there was no internet or no TV. And the shower head did not work They need to replace the shower head.
8
Rebecca
Jun 12, 2025
·
Stayed 2 nights
A little older property. The shower/bath needed an update for sure.
A little older property. The shower/bath needed an update for sure.
6
Michaela
Nov 9, 2025
·
Stayed 1 night
The bathroom was worn out with stains and a peeling door. The soundproofing was awful. We were right next to the ice machine which sounded like it was in our room, the traffic noise from the interstate was quite loud, and the people walking above us incessantly sounded like big foot. The room was otherwise clean, but it wasn't as nice as other Comfort Inns we have frequented.
The bathroom was worn out with stains and a peeling door. The soundproofing was awful. We were right next to the ice machine which sounded like it was in our room, the traffic noise from the interstate was quite loud, and the people walking above us incessantly sounded like big foot. The room was otherwise clean, but it wasn't as nice as other Comfort Inns we have frequented.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, helpful, and accommodating, especially at the front desk and during breakfast. There are isolated reports of rudeness and difficulty getting issues resolved.
Related guest reviews
8
Morgan
Dec 15, 2024
·
Stayed 1 night
The ladies at the front desk were excellent! I had locked myself out of my room and they came to the rescue. The hotel facility over all was clean and in order as it should. The room we stayed in was in need of maintenance and upkeep. The bathroom tile had two pieces that were loose and pulled up with ease. The shower walls looked like it had been cleaned bout three of four visitors ago, scale build up that you could take your fingernail and scrape it off. The bathroom over all needed a thorough cleaning. The shower head nearly worked. The HVAC system needed work, the heat barely worked, the air output was horrible.
The ladies at the front desk were excellent! I had locked myself out of my room and they came to the rescue. The hotel facility over all was clean and in order as it should. The room we stayed in was in need of maintenance and upkeep. The bathroom tile had two pieces that were loose and pulled up with ease. The shower walls looked like it had been cleaned bout three of four visitors ago, scale build up that you could take your fingernail and scrape it off. The bathroom over all needed a thorough cleaning. The shower head nearly worked. The HVAC system needed work, the heat barely worked, the air output was horrible.
10
Kara
Apr 8, 2024
·
Stayed 1 night
Staff was amazing and accommodating to my needs with a 2 year old. Very friendly and helpful
Staff was amazing and accommodating to my needs with a 2 year old. Very friendly and helpful
10
David
Mar 27, 2023
·
Stayed 2 nights
Enjoyed my two night stay. Asked for a couple of extra pillows and was immediately given them. Staff was friendly and breakfast was good. I’m going to try and book this location for my next visit.
Enjoyed my two night stay. Asked for a couple of extra pillows and was immediately given them. Staff was friendly and breakfast was good. I’m going to try and book this location for my next visit.
10
Sharon
Aug 28, 2025
·
Stayed 2 nights
Besides the great staff, we liked that the proximity to shopping and dining. Easy to navigate around the Lubbock area. The Breakfast area is very spacious and has lots of food to choose from.
Besides the great staff, we liked that the proximity to shopping and dining. Easy to navigate around the Lubbock area. The Breakfast area is very spacious and has lots of food to choose from.
2
Amanda
Feb 25, 2024
·
Stayed 1 night
This place was horrible. So noisy. Walls were very thin. Elevator was sketchy and made horrible noises that made your anxiety high. As soon as we checked in we noticed a stool with a broken leg and we reported it to the front desk. We paid extra for a room with a couch/pull out bed. When we went to ask the desk for bedding that was not supplied they told handed us a sheet and said that’s all we get. They said there may be a comforter in a drawer but if not they don’t have any. We asked about pillows and they said no they do not have any pillows. We told them we specifically requested the pull out couch for our extra guests and they refused to accommodate them. I paid for services I did not receive. I was talked to rudely when requesting items I was obligated to. We had a very restless and anxiety ridden visit. Everything you’re not suppose to have at “comfort” inn. Do better.
This place was horrible. So noisy. Walls were very thin. Elevator was sketchy and made horrible noises that made your anxiety high. As soon as we checked in we noticed a stool with a broken leg and we reported it to the front desk. We paid extra for a room with a couch/pull out bed. When we went to ask the desk for bedding that was not supplied they told handed us a sheet and said that’s all we get. They said there may be a comforter in a drawer but if not they don’t have any. We asked about pillows and they said no they do not have any pillows. We told them we specifically requested the pull out couch for our extra guests and they refused to accommodate them. I paid for services I did not receive. I was talked to rudely when requesting items I was obligated to. We had a very restless and anxiety ridden visit. Everything you’re not suppose to have at “comfort” inn. Do better.
2
Dolores
Jun 30, 2023
·
Stayed 5 nights
The first day when we checked in receptionist was rude when we ask both rooms to be on the same floor. Then we got stuck inside elevator for 15 min, we called the emergency button didn’t help. I call front desk she said she didn’t k is what to do, I had to call 911 myself. They didn’t even check on us after firemen got us out. Very disappointed on the service. Pillow cases where dirty lipstick on them.
The first day when we checked in receptionist was rude when we ask both rooms to be on the same floor. Then we got stuck inside elevator for 15 min, we called the emergency button didn’t help. I call front desk she said she didn’t k is what to do, I had to call 911 myself. They didn’t even check on us after firemen got us out. Very disappointed on the service. Pillow cases where dirty lipstick on them.
10
Jennifer
Nov 29, 2024
·
Stayed 6 nights
The staff at this property is wonderful every single time we stay!!!
The staff at this property is wonderful every single time we stay!!!
10
Paul
May 27, 2025
·
Stayed 1 night
Excellent staff who went out of their way to make certain we had an outstanding stay.
Excellent staff who went out of their way to make certain we had an outstanding stay.
10
Debbie
Jan 4, 2024
·
Stayed 1 night
Carla and Joe run a wonderful hotel. They are wonderful people and so are the other employees. We've been staying at this hotel for years because of the wonderful people and clean comfy rooms. Never any problems.
Carla and Joe run a wonderful hotel. They are wonderful people and so are the other employees. We've been staying at this hotel for years because of the wonderful people and clean comfy rooms. Never any problems.
4
Melissa
Dec 22, 2024
·
Stayed 1 night
Check in: Carol checked us in. She was rude to begin with, but it became worse. The restroom in our room was dirty. I went down to report this to the front desk. I told Carol, I told her that it worried me, what if the linens weren't changed, Carol's response, "they are fine, besides you're stuck in that room because there are no available rooms to change you too". My first thought, I can spend my $$$ anywhere, you rude .so n so Second thought, housekeeping came up, cleaned the restroom, stripped the beds. Report the rudeenss. NEVER STAY HERE AGAIN
Check in: Carol checked us in. She was rude to begin with, but it became worse. The restroom in our room was dirty. I went down to report this to the front desk. I told Carol, I told her that it worried me, what if the linens weren't changed, Carol's response, "they are fine, besides you're stuck in that room because there are no available rooms to change you too". My first thought, I can spend my $$$ anywhere, you rude .so n so Second thought, housekeeping came up, cleaned the restroom, stripped the beds. Report the rudeenss. NEVER STAY HERE AGAIN
Was this helpful?
AI-generated summary based on recent guest reviews
Location
The hotel offers easy access to Lubbock shopping and dining and sits right off the loop. Some guests struggled to find it or experienced significant highway noise.
Related guest reviews
8
Gary
May 15, 2023
·
Stayed 1 night
The hotel is located close to the best shopping and entertainment areas of Lubbock. It was clean and well-maintained. My only dislike was the traffic noise from West Loop 289 was really bad, and I had to sleep with earplugs to get the room quiet enough to sleep.
The hotel is located close to the best shopping and entertainment areas of Lubbock. It was clean and well-maintained. My only dislike was the traffic noise from West Loop 289 was really bad, and I had to sleep with earplugs to get the room quiet enough to sleep.
10
Sharon
Aug 28, 2025
·
Stayed 2 nights
Besides the great staff, we liked that the proximity to shopping and dining. Easy to navigate around the Lubbock area. The Breakfast area is very spacious and has lots of food to choose from.
Besides the great staff, we liked that the proximity to shopping and dining. Easy to navigate around the Lubbock area. The Breakfast area is very spacious and has lots of food to choose from.
10
Rachel
Sep 24, 2024
·
Stayed 7 nights
It's in an odd spot, if you want to go to Costco, which is about 500 yards away, you have to go in the opposite direction then back up the road, just inconvenient. Everything else is pretty good though. A bit dated, but it's ok.
It's in an odd spot, if you want to go to Costco, which is about 500 yards away, you have to go in the opposite direction then back up the road, just inconvenient. Everything else is pretty good though. A bit dated, but it's ok.
10
Sheila
Jul 20, 2025
·
Stayed 1 night
Easy to find.
Easy to find.
4
Douglas
Nov 24, 2025
·
Stayed 1 night
Hotel is extremely hard to find based on the information I got from Hotels.com
Hotel is extremely hard to find based on the information I got from Hotels.com
6
Melissa
Sep 28, 2025
·
Stayed 1 night
The location was fine. Easy to get to.
The location was fine. Easy to get to.
8
Cory
Aug 19, 2025
·
Stayed 4 nights
Great pool, good location
Great pool, good location
10
Melih
Dec 26, 2024
·
Stayed 1 night
A decent hotel conveniently located near everything you might need, including shopping, dining, and a gas station.
A decent hotel conveniently located near everything you might need, including shopping, dining, and a gas station.
6
Esteban
May 28, 2025
·
Stayed 2 nights
Property is okay. It wasn’t great, but wasn’t bad either. It was a “get why you pay for” property. Had it been much more expensive I’d of been let down. Only real complaint is, it’s right off the highway and more than a few times I could clearly hear motorcycles speeding down the highway. During the day it’s not a big deal, but at night while I’m trying to sleep, it was pretty annoying. Of course this isn’t the fault of the property.
Property is okay. It wasn’t great, but wasn’t bad either. It was a “get why you pay for” property. Had it been much more expensive I’d of been let down. Only real complaint is, it’s right off the highway and more than a few times I could clearly hear motorcycles speeding down the highway. During the day it’s not a big deal, but at night while I’m trying to sleep, it was pretty annoying. Of course this isn’t the fault of the property.
10
CARMEN
Jun 10, 2024
·
Stayed 1 night
excellent hotel! very convenient and close to shopping and dining!
excellent hotel! very convenient and close to shopping and dining!
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often described as good with solid variety and a standout attendant who keeps things running smoothly. A few guests mentioned items running out or breakfast not being available late in the service window.
Related guest reviews
8
Edgar
Mar 21, 2025
·
Stayed 4 nights
The cook in the morning was really nice and kept the kitchen very well managed. He was gone the last day and it was highly noticeable. Pool was awesome and cleanliness. The treadmill and cable machine were out of service.
The cook in the morning was really nice and kept the kitchen very well managed. He was gone the last day and it was highly noticeable. Pool was awesome and cleanliness. The treadmill and cable machine were out of service.
10
Michael
Sep 11, 2024
·
Stayed 2 nights
Staff was great, the breakfast was excellent and the place was clean, quiet and comfortable.
Staff was great, the breakfast was excellent and the place was clean, quiet and comfortable.
10
Sharon
Aug 28, 2025
·
Stayed 2 nights
Besides the great staff, we liked that the proximity to shopping and dining. Easy to navigate around the Lubbock area. The Breakfast area is very spacious and has lots of food to choose from.
Besides the great staff, we liked that the proximity to shopping and dining. Easy to navigate around the Lubbock area. The Breakfast area is very spacious and has lots of food to choose from.
10
MISTY
Jun 5, 2025
·
Stayed 2 nights
The service was great and the free breakfast was very good
The service was great and the free breakfast was very good
8
Christopher
Mar 9, 2025
·
Stayed 1 night
Loved the indoor pool. The breakfast was a little disappointing. Overall, the room was exactly what we needed
Loved the indoor pool. The breakfast was a little disappointing. Overall, the room was exactly what we needed
10
Kerri
Mar 23, 2025
·
Stayed 1 night
Clean and comfortable bed. Good variety for breakfast
Clean and comfortable bed. Good variety for breakfast
10
James
Nov 20, 2023
·
Stayed 2 nights
The Check in was smooth, and I got the room I wanted which was spacious and clean. The shower was excellent and the king size bed was comfortable. The TV quaility was poor due to the outdated cheap modulation system do HD was none existent even though the TVs were LED flatscreen. This needs to be updated quickly, but since I had my hot wife with me, we didn't watch that much TV. The hot breakfast was excellent. Joe was there to make sure we got hot waffles with warm butter. Mmm Good. I will definitely choose this one again when I return to Lubbock.
The Check in was smooth, and I got the room I wanted which was spacious and clean. The shower was excellent and the king size bed was comfortable. The TV quaility was poor due to the outdated cheap modulation system do HD was none existent even though the TVs were LED flatscreen. This needs to be updated quickly, but since I had my hot wife with me, we didn't watch that much TV. The hot breakfast was excellent. Joe was there to make sure we got hot waffles with warm butter. Mmm Good. I will definitely choose this one again when I return to Lubbock.
10
Justin
Nov 21, 2025
·
Stayed 1 night
This is a hidden gem. The desk staff both day and night were incredibly hospitable. The rooms are clean and spacious, very spacious. Very comfortable bed and wonderful bathroom. The breakfast was great and the attendant is doing what he enjoys. Very friendly and hospitable. This was a five star stay for half the price I’d pay anywhere else. Great job, team.
This is a hidden gem. The desk staff both day and night were incredibly hospitable. The rooms are clean and spacious, very spacious. Very comfortable bed and wonderful bathroom. The breakfast was great and the attendant is doing what he enjoys. Very friendly and hospitable. This was a five star stay for half the price I’d pay anywhere else. Great job, team.
2
janet
Nov 23, 2025
·
Stayed 2 nights
No breakfast at 9am when they said food be there until 10 Roach in pool area
No breakfast at 9am when they said food be there until 10 Roach in pool area
10
SAMUEL
Oct 17, 2023
·
Stayed 1 night
Breakfast biscuits and gravy
Breakfast biscuits and gravy
Was this helpful?
AI-generated summary based on recent guest reviews
10
Melissa
last week
·
Stayed 2 nights
We were greeted at the door and check in was a breeze. The rooms were clean and quiet. Best relaxing weekend we've had in a while.
We were greeted at the door and check in was a breeze. The rooms were clean and quiet. Best relaxing weekend we've had in a while.
8
Christine
2 weeks ago
·
Stayed 2 nights
It was okay, the bed dipped in the middle
It was okay, the bed dipped in the middle
10
Bob
2 weeks ago
·
Stayed 2 nights
The desk was helpful and very professional.
The desk was helpful and very professional.
10
SanJuan
3 weeks ago
·
Stayed 1 night
The rooms where clean and staff was very helpful
The rooms where clean and staff was very helpful
4
Joseph
3 weeks ago
·
Stayed 1 night
Room wasn't as clean as we would have hoped. Sticky residue on bedside table led me to believe room wasn't cleaned.
Room wasn't as clean as we would have hoped. Sticky residue on bedside table led me to believe room wasn't cleaned.
FAQs about Comfort Inn & Suites Lubbock
Is parking available at the property?
Free self parking is available onsite, and it is an on-site parking facility.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.
What is the location of the property in relation to key landmarks?
The hotel is located within a 10-minute drive of Texas Tech University and Ballet Lubbock, approximately 1.9 miles from West End Center and 2.1 miles from South Plains Mall.
Does the property have a swimming pool?
Yes, there is an indoor pool and a hot tub available for guests to enjoy.
What are the policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of USD 10.00 per night, and requests for extra beds should be made in advance.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 145.38055518725585USD
- 2026-09-18: 261.9094110567627USD
- 2026-09-19: 137.2686453179016USD
- 2026-09-20: 78.55750102203369USD
- 2026-09-21: 80.42080278948974USD
- 2026-09-22: 80.55644923849486USD
- 2026-09-23: 71.48992168235777USD
- 2026-09-24: 91.2289321402893USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 69.41472981007385USD
- 2026-09-28: 71.60450610606384USD
- 2026-09-29: 70.61733204545592USD
- 2026-09-30: 72.68313139294433USD
- 2026-10-01: 69.71005355940245USD
- 2026-10-02: 96.58208451461792USD
- 2026-10-03: 92.5941629868164USD
- 2026-10-04: 63.6382438636322USD
- 2026-10-05: 66.70124472244262USD
- 2026-10-06: 71.68972192193603USD
- 2026-10-07: 74.5889863333435USD
- 2026-10-08: 77.65731619107055USD
- 2026-10-09: 183.23009183435056USD
- 2026-10-10: 319.01932473156734USD
- 2026-10-11: 73.60181227273559USD
- 2026-10-12: 73.67654086395262USD
- 2026-10-13: 76.57480690908812USD
- 2026-10-14: 77.57346218182373USD
- 2026-10-15: 86.61942251699828USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 74.5889863333435USD
- 2026-10-19: 66.70124472244262USD
- 2026-10-20: 68.69520548634338USD
- 2026-10-21: 68.62002587878418USD
- 2026-10-22: 67.69465419345092USD
- 2026-10-23: 94.48167075756835USD
- 2026-10-24: 108.40541224243164USD
- 2026-10-25: 70.60585083332825USD
- 2026-10-26: 74.57750512121581USD
- 2026-10-27: 75.57615163635253USD
- 2026-10-28: 71.68257572125243USD
- 2026-10-29: 74.60045878787231USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 68.62002587878418USD
- 2026-11-02: 78.65787186276245USD
- 2026-11-03: 77.97471784716797USD
- 2026-11-04: 78.56063624243163USD
- 2026-11-05: 89.60679713070678USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 70.68917062904357USD
- 2026-11-09: 74.57750512121581USD
- 2026-11-10: 76.57480690908812USD
- 2026-11-11: 71.68972192193603USD
- 2026-11-12: 71.68257572125243USD
- 2026-11-13: 106.43106412121581USD
- 2026-11-14: 110.52553059695434USD
- 2026-11-15: 66.97405706385803USD
- 2026-11-16: 79.64413513308715USD
- 2026-11-17: 77.65016999038696USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Hot Tub / Jacuzzi
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Services
Business Center
Housekeeping
Designated Smoking Area
24-Hour Front Desk
General
Non-Smoking Rooms
Hot Tub / Jacuzzi
Wheelchair Accessible (Limited)
Internet
Free Wi-Fi
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Fitness Center (nearby)
Parking
Parking
Free Parking
Parking Onsite