Name: Granbell Hotel Otaru
Address: Sakaimachi 1-1, Otaru, Japan, Otaru, Hokkaido Prefecture, Japan
Rating: 8.85

Guest reviews

8.8

Fabulous

Based on 582 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Granbell Hotel Otaru, travelers highlight a convenient location near the canal with shops and eateries close by, generally clean, stylish rooms, and friendly staff, with some noting compact room sizes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Peter

14 Feb 2026

·

Stayed 3 nights

Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.

8

Lloyd

9 Feb 2026

·

Stayed 1 night

Clean modern room (albeit small), outstanding shower pressure and heat, good location.

10

KA yan

31 Jan 2026

·

Stayed 2 nights

Very good

10

Maja

29 Jan 2026

·

Stayed 3 nights

Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.

8

Christy

29 Jan 2026

·

Stayed 3 nights

I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.

Sakaimachi 1-1, Otaru, Japan

Location

With a stay at Granbell Hotel Otaru in Otaru, you'll be steps from Otaru Canal and Sakaimachi Street. This hotel is 0.1 mi (0.2 km) from Stained Glass Museum and 0.2 mi (0.2 km) from Otaru Art Village.

Sakaimachi Street(0.1 Miles)

Stained Glass Museum(0.1 Miles)

Otaru Canal(0.1 Miles)

Otaru Art Village(0.2 Miles)

Bank of Japan Museum(0.2 Miles)

Otaru City Art Museum(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of JPY 1500 per night, which includes in/out privileges. Parking height restrictions apply.

Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located steps from Otaru Canal and Sakaimachi Street, approximately 0.1 miles from the Stained Glass Museum and Otaru Art Village. It is well-positioned for exploring local attractions.

Children are allowed at the hotel, but specific age policies for free stays are not mentioned.

Granbell Hotel Otaru

Amenities

Property description

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