Hotel Nord Otaru

The worst and most uncomfortable hotel I have ever stayed at in Japan. The carpets and curtains were extremely dirty, with visible mould on both the curtains and in the shower room. Considering the price of hotels in Japan, this hotel was not particularly cheap either, especially as breakfast was not included. I had the worst two nights of sleep during my stay here.

We were surprised to not find a closet in the room but instead a coat rack with hangers. The hotel did not have a luggage rack and expected us to open our suitcases on the floor. After some discussion, they brought in a table for our cases. There was only one pillow per person on the bed which is unusual these days. The room decor felt dated and in need of a major furniture overhaul, in spite of the grandiose impression of the exterior. These were the negatives but the positives were the bright breakfast room with its hard working staff. Also, a thank you to Kamul for translating for us from English to Japanese to the other hotel staff and for his restaurant recommendations.

Great breakfast, lovely views. I’d have given it 5 stars but the air conditioning was a bit

Staff was very courteous. Room was spacious and clean.

Clean and good breakfast