Name: Comfort Suites Knoxville West - Farragut
Address: 811 North Campbell Station Road, Knoxville West, Knoxville, Tennessee, United States of America, Knoxville, Knox County, US
Price range: $84–$443 per night
Rating: 8.78

What guests think

Across recent stays at Comfort Suites Knoxville West - Farragut, guests consistently highlight clean, comfortable, spacious rooms, friendly service, and a convenient location near I-40/I-75, while noting ongoing renovations, a small indoor pool, and occasional noise or maintenance issues.

Breakfast is widely appreciated for selection and upkeep, though a few guests found items bland, cool, or limited. Service is generally warm and helpful, but some reported inflexible cancellation or payment policies and occasional lapses in professionalism. The setting feels safe and practical for road trips, yet dining and shopping usually require a short drive. Best suited to travelers seeking a reliable, no-frills stop near the interstate.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool that several guests found small or cold, with occasional closures or a removed hot tub; the fitness room is limited. Ongoing renovations sometimes caused noise or minor disruptions such as elevator access.

Related guest reviews

4

Mary

Mar 19, 2023

·

Stayed 1 night

In the remodel process. Hammering till after 10 pm. Pool and hot tub water dirty. Yikes. Wait till remodel completed.

6

Sara

Mar 4, 2024

·

Stayed 1 night

I booked this hotel on our long drive back from Florida to the north specifically because it had an indoor pool. The pictures online made the room and pool look nice but as we arrived, you could see the pool was very green from algae and not clear at all. I didn’t want to risk my kids getting very sick if they swam in it.

10

Barry

Mar 31, 2024

·

Stayed 2 nights

The only issue was the renovation that was ongoing during our stay. It caused some late night noise and we could not use the elevator for our departure. Everything else was just fine.

8

Karen

Nov 21, 2025

·

Stayed 1 night

This is a very nice hotel. Comfortable room, great beds, super clean. Was most disappointed in their advertised “fitness center” - no free weights, and minimal equipment. Staff was super nice, breakfast was great and check in and check out was extremely smooth. Right off I40 so super convenient!

10

Nora

Apr 8, 2025

·

Stayed 1 night

Older hotel with some upgrades. Pool small right by lobby. Clean. Hot water. Good breakfast selection.

10

Paul

Jan 3, 2025

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Stayed 1 night

Front desk was incredibly friendly. Everything was enjoyable. Pictures showed a hot tub in pool area, and it had been covered. The only let down after a 16 hour drive.

10

Gregory

Mar 24, 2024

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Stayed 1 night

Even though undergoing renovations, the property is spotless and pleasant looking. Lots of communication in the rooms about the renovation.

10

Brittany

Mar 21, 2025

·

Stayed 2 nights

Loved everything except for the pool location. It was just that it was on display in the lobby like you would be at the zoo when you went to swim.

10

Robbie

Apr 12, 2025

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Stayed 1 night

Very clean and cozy! The hot breakfast was a plus! The pool was very clean and didn’t smell highly of chlorine like most pools.

8

Thomas

Aug 4, 2024

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Stayed 1 night

When I had originally booked this room it was for the in room bath tub jets/ jacuzzi but when I checked in the hotel did not have them anymore and they did not update their online images of the remodel according to the staff. Other then that the room was nice the bed was comfortable and the breakfast was good the next day

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Cleanliness

Many guests praise very clean rooms and common areas. A smaller number reported issues like dirty floors or pullout bedding, occasional odors, or pests.

Related guest reviews

6

Andre

Aug 9, 2025

·

Stayed 1 night

Cheaply updated rooms. Floors are filthy, our feet were black just from walking around without shoes in the room. The hallway outside our room smelled like dried urine. The couch in our room had a huge visible wet spot so obviously we weren’t able to even use it. Just all around not a clean room or hotel.

6

Melinda

Nov 18, 2025

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Stayed 1 night

The hotel was poorly decorated and felt a little dirty. We reserved a room for 6. The pull out bed was dirty. Crumbs and stains on the mattress pad. Left a bad impression. The hotel seemed way overpriced for the quality. The pros were the room was large and the pool area was small but nice. The location was decent.

6

Christopher

Jul 15, 2024

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Stayed 1 night

The floor in the room was dirty but aside from that the service was ok.

10

Robbie

Oct 15, 2024

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Stayed 1 night

Clean roomy and quiet right off the interstate would definitely stay again. Very good complementary breakfast.

6

Matthew

Dec 2, 2024

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Stayed 1 night

Unfortunately, the room wasn’t as clean as expected. The washroom and floor were dirty, and the fitted sheet on the pullout bed hadn’t been cleaned in either room. However, the gentleman at the front desk was very apologetic and helpful in arranging a clean room for me. While this might have been a one-off issue, it’s disappointing that it happened at all.

10

Andrew

Aug 31, 2025

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Stayed 1 night

It was amazing, clean and spacious for the amount of time I was in.

8

Loren

Nov 12, 2023

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Stayed 2 nights

The staff was wonderful and the facility was fairly clean. There were a few insects in the room on the morning of our checkout but they appeared harmless. The issue came when our room key stopped working before our checkout time which cause my partner great distress as he has anxiety about room keys not working.

10

Jon

Oct 18, 2024

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Stayed 1 night

I love when a hotel is clean. And this property was spotless. Everything about it felt brand new.

2

Jana

Jul 31, 2025

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Stayed 2 nights

Booked two nights here and ended up leaving before staying the second. Woke up with bed bug/flea bites all over my arms and legs,

2

Shana

May 29, 2025

·

Stayed 1 night

This property was nothing how it was described or pictured! Rooms were old, dirty, dusty and rusty! Absolutely HORRIBLE!!!!!

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Rooms

Rooms are generally spacious and comfortable with modern updates. Some guests noted loud HVAC or highway noise, variable bed height/firmness, and occasional maintenance or layout quirks.

Related guest reviews

8

Samantha

Jan 11, 2025

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Stayed 1 night

The rooms were a bit outdated but very spacious, beds were really comfortable and they had a great selection for breakfast.

10

Margaret

Jun 11, 2025

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Stayed 1 night

Our last hotel stay on our way back to NC from California. Comfortable spacious room. 2 queens & sofa with table to sit & relax. A/C worked great. Well maintained property inside & out and breakfast with bacon which is rare. Employees made sure there was plenty of fresh food. Comfort Inn made this a great last night of our 17 hotel stay.

8

Greg

Jun 21, 2025

·

Stayed 4 nights

The hotel is older and has been updated. The room was nice sized. But needed some repairs. The faucet in the tub leaked all of the time. The toilet was a little loose and would run once in a while. The staff was friendly, and breakfast was not bad.

6

Lloyd Mitchell

Jun 13, 2025

·

Stayed 1 night

Having stayed here before, I like this place. This wd easily be 5 stars if not for the HVAC system. Motels must move away from the old outdated wall units and switch to mini splits!! Is virtually impossible to have uninterrupted sleep as the system is so loud. In the dark of the night, u hear this very obvious clicking sound then the fan kicks on, it so loud, that u must increase the tv volume to hear the tv; then when the compressor kicks in, it sounds like a freight train is coming through as the unit vibrates the wall!! The staff and owners should visit this room and try staying here. Then, when the system switches off, the tv is blaring b/c the volume is now too high. When people travel, they want a clean, safe, quiet place to lay their head. Mini splits are whisper quiet and I’m sure they’d be considerably more efficient.

8

Galen

Jul 24, 2024

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Stayed 1 night

The room was fine. Bed slept great and the room was very large. Our only negative was the noise the air conditioner made in the night. Would not bother some people, but there was a rattle. We really liked how clean the room was.

6

Timothy

May 10, 2025

·

Stayed 1 night

Bright parking lot lights shining directly into windows.

6

Cynthia

Jul 30, 2024

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Stayed 1 night

We reserved a king room, nonsmoking suite. When we arrived we had queens. Didn't bother with changing. However, our suite had no couch or chair, no coffee table or end table. The other side of the room was bare, as well. Breakfast was disappointing. The gravy for the not-quite-done biscuits was watered down a lot and not very warm. The eggs weren't very warm. There was no sausage as described, just ham (still had over an hour until closing). We were on the side of the highway and it was very loud and the AC unit made a lot of noise. The beds and pillows were comfortable. While each complaint is not a big deal in itself, add them together and we were pretty disappointed. When I mentioned at the front desk while checking out about the room, she knew the room number before I even said it and said "that's the only room without furniture" Why wouldn't they have told us when we checked in and given us options??? The housekeeping staff and front desk were nice, so there's that compliment.

10

Ellie

May 21, 2025

·

Stayed 1 night

While the property is roughly 20 min from UT, we found it to be very conveniently located and priced well. The hotel is clean, safe, and quiet. Our room seemed pretty up to date. The bed was comfortable.

10

Mark

Jun 11, 2023

·

Stayed 1 night

Spacious room, friendly staff, good breakfast. Only complaint is the WiFi on the 3rd floor was spotty and slow.

10

Keith

Jul 6, 2024

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Stayed 2 nights

The room was nice. Flooring looked good however I would have liked a rug. There was no dresser to put clothes in and no full length mirror or other mirror besides the bathroom. The TV should have been installed on the wall between the two beds instead of directly in front of one bed or should have been on a mount that could be pulled out and tilted towards other parts of the room.

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Service

Staff are widely described as friendly and helpful with smooth check-ins. However, some reported rigid cancellation/payment policies and occasional poor interactions or inattentiveness.

Related guest reviews

4

Jose

Jul 7, 2025

·

Stayed 1 night

I felt that the Clerk was very impersonal and unwelcoming which is ok but if you are going to be like that you must have some redeemable qualities like being great at your job. After driving 900 miles, we checked in at 1:00 am and got to our room and the keys didn’t work. I guess he was tired as well. At checkout the clerk was very friendly.

2

Mark

May 30, 2024

·

Stayed 1 night

This property flouts a rigid, unyieldingly, and anti-customer attitude. When attempting to book a stay here using a mobile device, we inadvertently booked the wrong night. Immediately calling customer service we were notified that the hotel refused to budge and would not let us change or cancel. WE WILL NEVER UTILIZE THIS PROPERTY and will actively discourage anyone we can from bringing business to such a poorly run establishment. You have succeeded in your quest to turn people away. May you be treated as you treat others.

8

kathy

Dec 4, 2023

·

Stayed 1 night

I am satisfied with everything and it is very good The only thing is, when checking in at the hotel, we waited for about 10 minutes. There was no one there, and one man seemed to be having a chat in the back. He saw us, but he didn't come to the counter and help us, so I thought the man was a guest like Woochi and called him. I did not. After waiting for over 5 minutes, I tapped the counter with my hand and he came and checked me in. I wanted to give it 5 stars, but because of that, my family and I had no choice but to give it 4 stars.

2

Daniel A

Jul 7, 2025

·

Stayed 1 night

Do not book here. They have a zero tolerance cancellation policy, even immediately, in good faith, within mere minutes of clicking the reservation. Did not even want to keep the business by changing the day. Reservation was off by a week, and still wanted to stay there and change the reservation, but no quarter was given.

4

Grace

Mar 27, 2025

·

Stayed 2 nights

This was our fourth time to stay at this location, and as usual, the hotel was clean, the breakfast was good, and the staff we had direct contact with were great. Unfortunately, during breakfast on our second day, a man who I assumed to be the manager loudly berated a staff member at the front desk in front of everyone. He created a scene that made everyone present uncomfortable. I was embarrassed for the staff member. The manager either does not belong in his position or needs some leadership training.

10

Grace

Aug 11, 2025

·

Stayed 2 nights

We stay at this site when we visit Knoxville because it is clean, the staff are friendly, and the location is great. We've stayed there at least six times and don't see any need to look elsewhere.

2

Terrell

Jun 30, 2024

·

Stayed 2 nights

We chose pay at property option and the hotel tried running payment hours before we arrived , we were paying with a diff card on file and they gave our room away. After working all day and driving 8 hrs into town, even AFTER I called at 7am to confirm our reservation and to let them know we would be arriving after midnight. So we arrived into town and had to find a diff hotel at 4am. It was rediculous.

10

Gary W

Mar 17, 2025

·

Stayed 2 nights

Staff was friendly and helpful. Breakfast was great both days.

10

RALPH

Nov 25, 2025

·

Stayed 3 nights

Staff was very welcoming, room was excellent, facility itself excellent, breakfast was awesome. All recieve 5

2

Amanda

Nov 30, 2025

·

Stayed 1 night

Be aware when you stay at this hotel, that if you accidentally use a card that can be used as credit and debit, you will be charged twice. Apparently, according to the front desk that is normal and my fault for not using a good ole credit card. And in order to get one of the charges refunded, you have to be on a 3 way call, during M-F business hours with your bank manager, yourself and the manager of the hotel for it to be released. The front desk person interrupted me no less than 20 times when I called about this. The room was great, but the customer service was DISMAL, and while we visit Knoxville many times a year, we will never go back to this hotel again.

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Location

Convenient to I-40/I-75 and Turkey Creek, with many calling the area safe and practical. Some note that dining and shopping usually require a short drive and certain rooms pick up highway noise.

Related guest reviews

10

Donna

Nov 26, 2025

·

Stayed 2 nights

Stayed here as it was close to an event we were attending. The hotel was very clean and safe.only downside is you have to drive to get to restaurants and shopping. Was less than two miles ,but we prefer to step out our door and be able to walk to said things

8

Dana

Jul 12, 2025

·

Stayed 1 night

A lot to do nearby!

10

Amy

Jul 5, 2025

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Stayed 1 night

Convenient location; right off the highway and close to restaurants. Our room was clean and the price was great.

10

Grace

Dec 29, 2024

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Stayed 1 night

The woman at the front desk when we arrived was fantastic. She was engaging and helpful. I regret not getting her name. The hotel and our room were clean. The location is convenient to I-40 and the Turtle Creek shopping area.

10

Deanna

Feb 3, 2025

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Stayed 1 night

I loved the fact I was right near Turkey Creek, great location off the highway

10

Kasia

Dec 26, 2024

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Stayed 1 night

Very quiet and comfortable sleep. Our room was verh clean. Breakfast was plentiful and replenished, as well as clean eating area. Great location right off the I75. Would definitely recommend and will stay again in the future.

8

LIMIN

Jul 18, 2025

·

Stayed 1 night

Quite and safe area

10

Ellie

May 21, 2025

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Stayed 1 night

While the property is roughly 20 min from UT, we found it to be very conveniently located and priced well. The hotel is clean, safe, and quiet. Our room seemed pretty up to date. The bed was comfortable.

8

Jessica

Feb 21, 2024

·

Stayed 1 night

Overall, it was a comfortable stay. We rolled in at 11 pm and left by 8 am, so didn’t really get to take advantage of much. My biggest complaint was that I could hear the trucks on the highway from our room, but this is a hotel right off the exit, so not much can be done about that.

10

Paresh

Jun 24, 2024

·

Stayed 2 nights

Very convenient location to get to different places in and around Knoxville. Great trails and waterfront parks were within few miles of hotel. Hotel rooms were modern and clean.

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Dining

Breakfast draws frequent praise for variety and upkeep. A few guests found hot items bland, cool, or limited.

Related guest reviews

10

Anthony P

Nov 23, 2024

·

Stayed 3 nights

The Breakfast set up was one of the best I have experienced at all the Hotels I have stayed at. I had a slight issue the first night but the Manager resolved it quickly, I would definitely stay at this property in the future, nice people.

8

Greg

Jun 21, 2025

·

Stayed 4 nights

The hotel is older and has been updated. The room was nice sized. But needed some repairs. The faucet in the tub leaked all of the time. The toilet was a little loose and would run once in a while. The staff was friendly, and breakfast was not bad.

10

Heather

Jun 8, 2025

·

Stayed 1 night

Great place to stay! Many breakfast items to choose from.

8

Juliette

Jul 7, 2025

·

Stayed 1 night

Our experience at this hotel was good. We only stayed 1 night, so there is not much that we got to see before checkout. Breakfast had several options to choose from.

8

Nyrka

Jun 7, 2025

·

Stayed 2 nights

Nothing fancy, clean, comfortable, decent breakfast!

10

Paige

Apr 14, 2023

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Stayed 1 night

Amazing breakfast. Clean, new, comfortable and quiet!

10

RALPH

Nov 25, 2025

·

Stayed 3 nights

Staff was very welcoming, room was excellent, facility itself excellent, breakfast was awesome. All recieve 5

10

Jim

Sep 13, 2025

·

Stayed 1 night

Clean convenient hotel. Great value for our overnight stay. Excellent breakfast.

6

Barbara

Aug 19, 2024

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Stayed 2 nights

The mattress was awful...No support...lumpy. The hotel did flip it for us but it was the same on both sides and the bed was on a platform that was too low. The shower head hose needed to be replaced as it looked old and rusting. The morning breakfast consisted of powdered scrambled eggs and only one choice of meat. I will not stay there again.

8

Angela

Oct 26, 2025

·

Stayed 1 night

Great overnight stay room was clean and everything I would expect. The breakfast had the normal boring cereal, bland eggs and biscuits and plain white gravy (no sausage in it) blueberry muffins.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$97
March	$119
April	$122
May	$129
June	$118
July	$109
August	$99
September	$129
October	$121
November	$119
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $361	3
4 $88	5 $101	6 $105	7 $105	8 $105	9 $158	10 $158
11 $91	12 $105	13 $105	14 $105	15 $105	16 $443	17
18 $96	19 $105	20 $105	21 $105	22 $105	23 $133	24 $150
25 $94	26 $97	27 $105	28 $105	29 $100	30 $133	31 $133

Comfort Suites Knoxville West - Farragut

Prices for Comfort Suites Knoxville West - Farragut

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, Multiple Beds, Accessible

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed

Guest reviews of Comfort Suites Knoxville West - Farragut

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Comfort Suites Knoxville West - Farragut

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $173	19 $270
20 $98	21 $113	22 $114	23 $109	24 $109	25 $423	26 $400
27 $84	28 $105	29 $105	30 $105