Americas Best Value Inn Charlotte

Pet friendly and reasonably priced

Comfortable bed, clean bedding and bathroom, convenient parking, friendly staff.

Very clean. Quite, great parking.

While I didn't expect to have my room cleaned every day, it was done without my asking. This was a nice little perk. When I checked in, I was told that I was on the second floor, and when asking where the elevator was I was told that there was none. This would have been nice but since I'm able to go up and down stairs, it still worked out. What was inconvenient was carrying my heavy suitcase up and down the stairs, both upon arrival and checking out.

Employees were nice and helpful. I didn't know there was no elevator when I booked the room or I would have requested a first floor room. I manage stairs OK, I just took a few things at a time. I feel a staff member might have helped if I had asked, but I didn't ask. I would stay there again.

Very clean, pet friendly.

Parking was fine . Staff was amazing. Room was clean

Very clean, comfortable stay. Great truck parking right out the back door. Lot of grass to walk my pup. People above us were noisy though-could hear them walking around. Breakfast was okay.

We are truck drivers and they have a Huge lot in the back for Trucks, RVs or busses even if you have a double trailer. Receptionist was amazing sweet. Free breakfast very clean rooms. Wouls definitely come everytime we are in the area.

Pet friendly (unique). Facility is outdated. Price was in line with my expectation (very basic room). TV and cable worked, ice machine worked, bedding was good. If you're expecting a five star full service hotel you might want to lower your expectations.

Good for the price and very close to a Meijer. The staff were friendly and helpful. I didn’t try the breakfast but that was an option which is always nice. My room did, however, absolutely reek of dog pee. The bed was comfortable and the linens were clean. I’ve been driving around the country and staying at motels the past few weeks and this was the most “sociable” motel I’d say. By that I mean people were constantly hanging around outside by the doors (which weren’t locked) chatting, though I never felt unsafe (as a 6 foot 200 pound man).

The room was good, but did look like it could have used a vacuuming. And it would have been nice to have a screen on the window so we could have opened it. The room had an 'off' musty smell. We vendored at an event nearby, so we didn't spend much time in the room. It served it's purpose.

Room had a funny smell.

The bathroom was horrible , doir had been punched and did a terrible job of patching it. Floor was dirty

Our room was very clean. Check in was very nice and easy. Employees all were very friendly and helpfull! Would stay there again!

Was impressed with the hotel. Very clean.

For an older location, I must say that I was pleasantly surprised. The grounds are well kept, the lobby, reception desk, breakfast room, and my room spotlessly clean. Thumbs up!

This is a dirty place. They have long term live in residents there. The front desk older guy came out of the office in a tank top and basketball shorts. The free breakfast was bagels or toast. The apples looked like they were about to rot. Dirty... dirty... DIRTY!

Staff are great and the rooms are clean.

Staff is very friendly. Room is very clean and comfortable. Was very quiet.

Room appeared dated. Drain toppers missing from both the sink and the bathtub. Room was clean and quiet

Staff were outstanding. Needed a place close to the Hwy, so for the price, and proximity, it did the trick. The bed size kind of threw me, it was a full/dbl not a queen.

Dog across the hallway barking all night

Comfortable bed, clean bedding and bathroom, convenient parking, friendly staff.

The room was spacious and quiet. Convenient location, close to freeway and a Meijers.

The ice maker made so much noise sounded like a jackhammer in my room

I stay here often. 5 or 6 times so far this fall. This time I was in room 116. I’d request not to stay in this room, it shares a wall with the breakfast nook so unless you want to wake up to the sound of cupboards and drawers opening and closing at 5:00 AM, request another room. I was too lazy to request a different room as I didn’t want to pack everything up. Otherwise stay was good as usual!

It was clean but old

Very dated but staff was nice. Its a nice value hotel.

We was put in one room the door lock didnt work. So they hadto downgrade our room. We was not compes for the downgrDe to a cheaPer room. We had a king bed with a sleeper sofa and was moved to 2 double beds.

The lady at front desk was amazing and got to see her the next morning! Very warm welcoming! Beds were very comfy! A+

Parking was fine . Staff was amazing. Room was clean

Smoke free hotel, reeked of smoke. The front desk needed a credit card even though I already paid for the room. “It’s in case you trash the room” She then took my credit card and WROTE OUT THE NUMBER AND MY NAME ON A FORM!!!! I asked do you have to write it down? “Yes”. Then I want that piece of paper when we check out. We were in town for a wedding. We had a garment bag that we hung on the clothes bar, which immediately fell apart. My husband went down to the front desk to tell the attendant what had happened, so we wouldn’t get charged for “trashing the room”. We changed for the wedding in a disgusting room, with peeling paint and a toilet that hadn’t been cleaned in a long while. Gross. Went to the front desk to tell them we would NOT be spending the night. Rang the bell MULTIPLE times before realizing the front desk staff was sitting out front, having a smoke!!! Told her we were leaving, her response? Was there anything wrong beside the broken hanger bar? SERIOUSLY?!?! This hotel was awful, DON’T GO THERE!!!

The man at the front desk"frank" was amazing. Very nice and helpful

darlene was so sweet when i was checking in! room was clean and bed was comfortable. thanks for a good night sleep!

Great staff!

The staff is friendly….AT first. The rooms are spacious and clean. There are zero snacks or beverages available inside the hotel at all during the day or night except maybe water. The management is very quick to temper, (I will leave their names out) but on multiple occasions I’ve seen unwarranted harassment and “eviction” by staff at any given hour. They have banned multiple people in the last few weeks and continue to talk about these guests to others. Very unprofessional. The night desk attendant is the managers family member and continued to harass me even though many dollars were spent there over the last couple of months and me personally causing zero issues. They attempt to blame me for their other guests behavior which is not mine and I have zero control over. BBB contacted and reports filed with ownership. The assistant manager is a control freak and called my room multiple times accusing me of things in my room that were not true but would not come look for himself or the attendant. They also spread this info to third party clients like siren shelter for homeless people. They kicked me out after 10pm over the phone by the assistant manger accusing me of things that were not true and would not come look at for themselves. The night attendant was targeting and watching me based on the conversation over the phone. Horrible experience. This absolutely deserves a refund of the last night and in my opinion the entire trip.

This is a dirty place. They have long term live in residents there. The front desk older guy came out of the office in a tank top and basketball shorts. The free breakfast was bagels or toast. The apples looked like they were about to rot. Dirty... dirty... DIRTY!

Staff are great and the rooms are clean.

Staff was very kind and welcoming. Cleaning staff worked hard at keeping up with cleaning the rooms and cared. Regardless if it was at night or day, front desk and night person would also be cleaning and organizing things for their customer.

We definetly enjoyed our stay here they have a Meijer close by as well for convenience in case you forgot to bring something you can walk and go get it if needed.

Staff were outstanding. Needed a place close to the Hwy, so for the price, and proximity, it did the trick. The bed size kind of threw me, it was a full/dbl not a queen.

The room was spacious and quiet. Convenient location, close to freeway and a Meijers.

I literally drove into the parking lot and the characters I saw sitting outside in front and the men walking around in the parking lot made me feel incredibly unsafe, even though I have an attacked dog with me. I drove through the parking lot and left immediately, even though I had to give up the cost of the room. No way I was gonna stay there.

No public bathroom. Questionable area. Stay was fine. Area good.

No restaurants in immediate vicinity

It is walkable to the Nordic Fire Festival. At the Eaton fairgrounds.

Service was just what we needed. Close to our event. Easy in and out access.

Room was very clean and inviting. Property is dated, but over all it was good for the one night we needed to stay. Right off the overpass, so it was convenient.

Its located very close to the expressway which is a huge convenience for someone traveling. The breakfast wasnt much but something to grab a quick snack. The beds were comfortable and the room was clean. The front desk at evening was super nice and had a lot of information. The housekeeping was a bit loud in the hallway in the morning ( I get they have a job to do) and were using profanity. Other than that, I would recommend.

Older hotel , stayed here a few times… rooms are clean… hallways are a bit outdated and we always go for breakfast as the continental breakfast has slim choices … basically waffle maker , bread for toast and bagels… your not getting eggs , bacon , biscuits and gravy like holiday inn express. None the less, staff always nice, rooms are clean, beds comfortable and the jetted tub works as it should.

The staff were very friendly. Breakfast was adequate. The bed was comfortable. Decent place to stay!

Clean guit breakfast

The staff was great on all shifts. The colonial breakfast was good as well.

Room nice. Breakfast is ok..mostly carbs

Check in & check out was great! Super good customer service there. Bed covers were stained so we just removed them. Bed was comfy. Pillows were great - especially having 3 per bed. Bathroom floor & toilet we\'re not very clean. Not gross but could definitely use a good scrubbing. Tub/shower were very clean! Could REALLY use some sort of protein at breakfast even if just peanut butter and/or boiled eggs. Also, orange juice instead of "orange drink" would be great! All in all, it was pretty decent for the price on a Friday night.

Hotel was a little dated. Mattress was very soft. Breakfast area small.

When I entered the room the ac was set at 60 degrees. It was freezing! There were crumbs on the floor between the desk and the credenza. Room was comfortable for sleeping. Breakfast was a little disappointing, waffles, fruit, juice, cereal bagels, toast and coffee/tea. I prefer peanut butter on my waffles to increase protein, I did not see any.

Its located very close to the expressway which is a huge convenience for someone traveling. The breakfast wasnt much but something to grab a quick snack. The beds were comfortable and the room was clean. The front desk at evening was super nice and had a lot of information. The housekeeping was a bit loud in the hallway in the morning ( I get they have a job to do) and were using profanity. Other than that, I would recommend.

This is a dirty place. They have long term live in residents there. The front desk older guy came out of the office in a tank top and basketball shorts. The free breakfast was bagels or toast. The apples looked like they were about to rot. Dirty... dirty... DIRTY!