Name: Best Western Athens
Address: 170 N Milledge Ave, Georgia, United States of America, Athens-Clarke County, US
Price range: US$104–US$711 per night
Rating: 6.73

What guests think

Reviews of Best Western Athens describe a mixed stay, with convenient access to downtown and UGA, but frequent complaints about cleanliness, closed or limited amenities, inconsistent breakfast, and maintenance issues, especially in the older exterior-entry rooms.

Many guests found the tower rooms quieter and more comfortable, while others reported loud A/C, plumbing problems, or strong odors in certain units. Service ranges from welcoming and helpful to slow or unresponsive, with missed housekeeping and check-in delays noted. Parking can be tight, nearby construction affects access and noise, and facility closures like the pool reduce convenience. Expect a basic, variable experience that depends heavily on room assignment and recent upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: the pool is often closed, several machines or areas (vending, business center, gym) do not work reliably, and parking can be tight; nearby construction can also affect access.

Related guest reviews

8

Indira

14 Jun 2025

·

Stayed 1 night

The parking area looks a bit shady and construction literally next to the hotel.

6

Cynthia

10 Nov 2024

·

Stayed 1 night

Limited space and parking

10

Charles Peterson or Doylene

11 Aug 2025

·

Stayed 3 nights

I liked the customer services. I did not like the parking situations. Access to parking lot being blocked due to limited parking and the entry and exit.

6

Lisa

22 Jul 2025

·

Stayed 1 night

Location was good and the check-in was fast, unfortunately there is major road/building construction and it was very loud (did stop from 1am-6am) but not a restful night to say the least. No coffee in the “breakfast” area, Both vending machines in lobby broken.

2

Yunbiao

22 Jun 2024

·

Stayed 1 night

It said there is a pool when I booked the hotel. But when I checked in, the front desk told me there is no pool. And I was told the breakfast was between 6 and 10am. But when I came around 9:10am, the breakfast was already done! Moreover, the bed sheet and the towels are very dirty (a lot dirty stains on them). The drain is also not working well.

6

Christopher

14 Mar 2023

·

Stayed 2 nights

Close to University of Georgia. Poor breakfast and several things such as the hair dryer and lamps didn’t work in the room. The gym equipment also didn’t work and the indoor small pool was closed - so was the laundromat .

4

Martha

15 Jun 2025

·

Stayed 2 nights

Did not like- dirt in threshold of room-first impression of room. No pool even though in he ad , it said there was a pool-there were towels on the rack near the pool even though we were told pool had not been open since Covid. There were no cups or chair in the room. Had to pull night stand out to plug in phone and it was filthy underneath. The shower was designed so that water flowed in the dressing area and we had to use towels to mop up the water which left us short on towels. I would never recommend Best Western in Athens, GA

4

Hazael

27 Jul 2025

·

Stayed 3 nights

Pool wasn’t available

6

Heather

3 Aug 2025

·

Stayed 1 night

The room was clean and spacious, the hotel itself was clean. But the pool area is being used as some sort of storage and so the pool is not functioning. None of the vending machines worked, and the free breakfast was less than desirable. The staff is very friendly and accommodating. Also the towels in our room were stained, but they had been washed so they were clean. It seems like they dont have the financial support they need to keep up with everything.

8

Brian

11 Nov 2024

·

Stayed 1 night

Hotel was comfortable and convenient. Business center was appallingly bad! The printer was out of ink, and out of 3 computer stations, only one worked. Obviously they don't care.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with repeated reports of stained linens and towels, dirty floors and bathrooms, odors, and pests (roaches or bed bugs); a smaller number of reviews describe clean rooms.

Related guest reviews

2

Mary

4 Mar 2025

·

Stayed 2 nights

Upon arrival I was checked into the wrong room, then once I got into the right room that I paid for the towels had stains on them, there was food left in the fridge from someone that had previously stayed, the room smelled of mildew and urine, and the breakfast food was terrible. Definitely do not recommend here if you are a clean person.

2

AMY

11 Mar 2024

·

Stayed 1 night

The rooms are dirty! I had white socks on and they were black within an hour.

4

Devyn

28 Sept 2025

·

Stayed 1 night

The room was disgusting, the outside area was disgusting, and it was incredibly noisy.

4

Tom

24 Nov 2025

·

Stayed 1 night

For the cost, the room was not that clean, the furniture was outdated and not comfortable especially the bed. The amenities were lacking.

6

Kevin

26 Jun 2025

·

Stayed 1 night

Every bath towel was dirty. It truly Looked like they had not been washed, vice just used and rehung. That then concerned me about the bed sheets.

6

Heather

3 Aug 2025

·

Stayed 1 night

The room was clean and spacious, the hotel itself was clean. But the pool area is being used as some sort of storage and so the pool is not functioning. None of the vending machines worked, and the free breakfast was less than desirable. The staff is very friendly and accommodating. Also the towels in our room were stained, but they had been washed so they were clean. It seems like they dont have the financial support they need to keep up with everything.

4

bailey

31 Aug 2025

·

Stayed 2 nights

It was not clean at all. Stained bedding with hairs in the bed. The rooms smelt like smoke. Really felt uncomfortable the entire time.

2

Elyse

7 Apr 2025

·

Stayed 1 night

We found bed bugs the morning after our stay. Very frustrating.

4

terry

10 Jun 2025

·

Stayed 1 night

Infront of my room were bags of trash all type of stuff that smells. My tub was clogged whomever cleaned before didn't remove the previous rags from off the shower curtain because one fell once i moved the shower curtain and one was still hanging. but the guy at the front was vey nice.

4

Jennifer

15 Apr 2025

·

Stayed 2 nights

The rooms were dirty. Looked like mold on the floor and the bathroom floors were filthy. We couldn't get the room temp to regulate. Had some roaches crawl on the floor. Overall it felt super gross. If i would have been able to change hotels i would have. I would love a refund on this room

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room quality varies widely: tower rooms are generally quieter and more modern, while exterior-entry units feel dated and noisier, with issues like loud A/C and poor drainage. Bed comfort ranges from very comfortable to quite hard.

Related guest reviews

6

Katelin

17 Apr 2025

·

Stayed 1 night

Rooms was updated but small and could have been cleaner.

8

Daniel

25 Jul 2025

·

Stayed 1 night

Clean, except around edge of bed. No plastic cups in bathroom. Other than that the room was nice. Bed and pillows were very comfortable. As quiet as any hotel in downtown area of Athens. Staff was accomodating.

8

John

25 May 2025

·

Stayed 2 nights

Biggest problem for back units. Do not have elevators and stairs are quite long. Difficult for elderly with knee problems. Front units do have an elevator.

6

Terry

16 Jul 2025

·

Stayed 1 night

Front desk person was excellent. He was professional and customer-oriented. The first room he assigned me to had a very noisy AC unit. The 2nd had plumbing problems. He graciously changed the room each time and made sure the 3rd was ok and in a suitable location. The property/facility is well used and it shows. Maybe it’s due for a renovation? Bed was comfortable and clean as was tub and toilet. Bathroom floor was mopped, but not well and there was dirt built up in the corners. Instead of leaving early, I stayed because of the customer service of the front desk person and the comfortable bed and clean tub/toilet. There is major construction 24 hrs around the facility making it noisy and hard to access, but this is temporary. Location is convenient to the University and major avenues in and out of town.

6

Chris

31 Mar 2025

·

Stayed 2 nights

This hotel is solid and convenient and not as outrageously priced as some hotels on high-demand weekends in Athens. It’s not at all remarkable but not bad either.

6

Denis

19 Mar 2024

·

Stayed 2 nights

The rooms are nice. the facility a whole shows signs of age. Breakfast is poor, we skipped dthe free breakfast and went out to eat.

8

Latefa

17 May 2025

·

Stayed 1 night

Construction gping on right across the street.

10

Genie

27 Sept 2025

·

Stayed 1 night

Bell chiming at each floor you pass in the elevator was a bit annoying. Everything else was great.

6

Jane

18 Mar 2024

·

Stayed 1 night

I’ve stayed in the tower before and it was good. Room 131 in th lower area was not good. It needs some attention. Said there was a coffee maker- no coffee maker. Ice machine was all the way back in the tower- too far away. Kleenex box had 2 tissues in it. It needs remodeling. Tile floor is awful. Wallpaper loose on the wall. Tub and shower are old. Hospitality suite on 3rd floor was pitiful for breakfast. No toast, no muffins or pastries. None. No fruit. The waffle machine was the only appealing thing and the coffee and juice. Was told I couldn’t stay in tower. There were very few cars in the lot. The front desk clerk said there were no clean rooms in the tower????? Very unsatisfied.

6

luisa

8 Sept 2025

·

Stayed 1 night

A lot noises, room was very old and had a bad smell

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service feedback is mixed, from friendly, accommodating staff to long check-in waits, unresponsiveness, and missed housekeeping during stays.

Related guest reviews

10

Alvin

31 Aug 2025

·

Stayed 2 nights

Easy check in…staff was informative to accommodate my needs for the event in town

10

Julie

25 Jun 2025

·

Stayed 1 night

Our room was very quiet and clean. The check in clerk was very friendly and helpful.

10

Sreekanth

1 Aug 2023

·

Stayed 1 night

Excellent service from the staff.

6

Tina

27 Jan 2025

·

Stayed 1 night

Nobody was at check in desk. We waited at least 15 minutes after a 2 hour drive

6

Christine

28 Jul 2024

·

Stayed 1 night

Male receptionist rude and dismissive. Put him in the back. He’s not your customer facing employee.

10

Belinda

19 Oct 2024

·

Stayed 1 night

Staff super friendly and welcoming. Room was clean and comfortable.

6

Christopher

23 Mar 2025

·

Stayed 2 nights

On the positives front, there are some key things: room and bathroom were pretty much spotless (tower room), bed was comfortable, the room was very quiet despite a sold out property, and the location is pretty much in walking distance (1 mile basically to downtown) But there were lots of problems: Service is very lackluster to bad. Waited for a while for someone to arrive to check us in. We had no bath towels in the room when we got there, went down and asked for some at the front desk and the guy said he would get us some, asked for 4 but told the property was sold out so only could give me 2 (what if my room had more than 2 people?). Breakfast was a joke really. Would rather they just do 3-4 things well than what’s going on there. But instead it’s bagels but no cream cheese, horrible gas station premade burritos, dry microwaved eggs in an area that was messy. Coffee was fine on the breakfast floor but no coffee ever in the main lobby area despite a coffee area all set up. Back in the room had a few things break including the towel hook and then the shower knob was so loose the dripping from the shower would turn the temperature to scalding on its own. Never had maid service for a 2 night stay. Front desk guys kept their heads down when we would come and go I guess to avoid being asked to do something. Out of order vending machines in the lobby and lower floor and didn’t feel great that my car was safe in the parking lot. At over $200/nt we just expect some basics.

10

Kamran

6 Aug 2025

·

Stayed 1 night

Clean and quiet. Breakfast attendant lady is very nice.

2

Kathleen

15 May 2025

·

Stayed 3 nights

Where do I start? It was college weekend and the hotel was full. We had 2 towels for 2 people for 3 nights. No cups in room and 1 small garbage can. They never cleaned the room for 3 days. The room had not been vacuumed or cleaned before we got there. We found potato chips, sequins and staples on the dirty filthy rug. My white socks were discolored from the rug. There was no one at the front desk at night and until 9am except an older security guard. The windows in the lobby were pour water from holes above them. On top of this, they jacked the prices 3 fold because of graduation weekend. I'm contacting Best Western to complain.

10

Steven

4 Oct 2025

·

Stayed 1 night

Quick and pleasant check in from helpful young lady who gave us all the information we needed. Location is not downtown But worked well for us. Immaculate hotel and good breakfast. Recommended

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to downtown Athens and UGA, with many guests walking or driving short distances. Some note limited parking, construction-related noise, and occasional concerns about the immediate area at night.

Related guest reviews

6

victoria

20 May 2025

·

Stayed 1 night

Location is great but parking is limited . Hotel is quiet Check in staff was great and attentive.We had a slow running sink.He cane right away and fix it for us and show us how to use it.He was very friendly

10

Carrie

11 Sept 2025

·

Stayed 1 night

We stay here a lot, good location, great value on game weekends

10

Robert

25 Oct 2024

·

Stayed 2 nights

Great spot and convenient to walk to restaurants.

10

MICHAEL

29 Oct 2024

·

Stayed 2 nights

Great location

8

Latefa

17 May 2025

·

Stayed 1 night

Construction gping on right across the street.

8

Steven

7 May 2023

·

Stayed 1 night

Great bargain! Clean, nice staff, and close to campus and downtown.

10

kier

19 Nov 2024

·

Stayed 1 night

a fine little motel close to downtown

8

Laura

18 Apr 2025

·

Stayed 2 nights

Location is great. Parking easy and free. Staff pleasant. Had to ask at desk how to access wifi as room instructions were inaccurate and phone did not call to front desk. Room in main tower was nice and spacious although bathroom was some disrepair (toilet not affixed to floor and wobbled). Could use some updates. However for the price I thought it was a good option.

10

Steven

4 Oct 2025

·

Stayed 1 night

Quick and pleasant check in from helpful young lady who gave us all the information we needed. Location is not downtown But worked well for us. Immaculate hotel and good breakfast. Recommended

10

Sonya

29 Apr 2025

·

Stayed 2 nights

I was a little nervous about booking this hotel because of some of the other reviews I read. I am So glad I did book it because it was so nice ! The room Was clean and beds were comfy. Check in was easy and so was parking. I was able to watch to downtown and didn’t feel unsafe! Great hotel especially for the price

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast quality is inconsistent: some guests enjoyed it and praised the attendant, while many found it limited, poorly stocked, or unavailable, with items missing or cold.

Related guest reviews

10

Michelle

25 Nov 2023

·

Stayed 1 night

Excellent breakfast!!!!!!!

6

Lisa

22 Jul 2025

·

Stayed 1 night

Location was good and the check-in was fast, unfortunately there is major road/building construction and it was very loud (did stop from 1am-6am) but not a restful night to say the least. No coffee in the “breakfast” area, Both vending machines in lobby broken.

6

Christopher

14 Mar 2023

·

Stayed 2 nights

Close to University of Georgia. Poor breakfast and several things such as the hair dryer and lamps didn’t work in the room. The gym equipment also didn’t work and the indoor small pool was closed - so was the laundromat .

6

Christopher

23 Mar 2025

·

Stayed 2 nights

On the positives front, there are some key things: room and bathroom were pretty much spotless (tower room), bed was comfortable, the room was very quiet despite a sold out property, and the location is pretty much in walking distance (1 mile basically to downtown) But there were lots of problems: Service is very lackluster to bad. Waited for a while for someone to arrive to check us in. We had no bath towels in the room when we got there, went down and asked for some at the front desk and the guy said he would get us some, asked for 4 but told the property was sold out so only could give me 2 (what if my room had more than 2 people?). Breakfast was a joke really. Would rather they just do 3-4 things well than what’s going on there. But instead it’s bagels but no cream cheese, horrible gas station premade burritos, dry microwaved eggs in an area that was messy. Coffee was fine on the breakfast floor but no coffee ever in the main lobby area despite a coffee area all set up. Back in the room had a few things break including the towel hook and then the shower knob was so loose the dripping from the shower would turn the temperature to scalding on its own. Never had maid service for a 2 night stay. Front desk guys kept their heads down when we would come and go I guess to avoid being asked to do something. Out of order vending machines in the lobby and lower floor and didn’t feel great that my car was safe in the parking lot. At over $200/nt we just expect some basics.

8

Sarah

23 Feb 2024

·

Stayed 2 nights

It’s a good value for the money and definitely a convenient location. very nice people working the breakfast and it was a great surprise to have Chick-fil-A in the morning.

10

John

25 Jul 2023

·

Stayed 1 night

Outstanding breakfast - not the usual coffee and cereal but more like a restaurant buffet-

8

Christina

7 Jun 2023

·

Stayed 1 night

We were in town for a college tour. The location is super-convenient to the campus and was the best price around on our short notice. Includes breakfast, which was good, but they had a little trouble stocking it that morning (at 7:30am). The room and bathroom were clean. Staff was friendly.

10

Steven

4 Oct 2025

·

Stayed 1 night

Quick and pleasant check in from helpful young lady who gave us all the information we needed. Location is not downtown But worked well for us. Immaculate hotel and good breakfast. Recommended

6

Colin

8 Nov 2024

·

Stayed 3 nights

Nice rooms in the tower. Helpful lobby attendant. No maid or breakfast service on Nov 5. Maid service good otherwise. The worst free breakfast I have experienced. Good coffee but pretty much everything else was inedible.

8

William

1 Apr 2025

·

Stayed 3 nights

The shower drainage in my room was bad 3 inches or 4 inches of water by the time I was done showering so I reported it to the front desk and he said he'd take care of it and he didn't kind of funky if a woman was staying at the room. Coffee was great but the morning breakfast was terrible

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$151
February	US$133
March	US$198
April	US$138
May	US$174
June	US$111
July	US$105
September	US$534
October	US$187
November	US$170
December	US$137

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $156	17 $156	18 $228	19 $187
20 $104	21 $105	22 $105	23 $257	24 $711	25	26 $611
27	28 $110	29 $105	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $110	6 $105	7 $105	8 $105	9 $148	10 $156
11 $105	12 $105	13 $105	14 $105	15	16	17 $547
18	19 $115	20 $105	21 $105	22 $105	23 $182	24 $180
25 $110	26 $115	27 $105	28 $117	29 $105	30 $169	31 $156

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Exterior Access)

Standard Room, 2 Double Beds, Refrigerator & Microwave, Annex Building (Exterior Access)

Standard Room, 2 Queen Beds, Accessible, Bathtub (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Main Tower)

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building (Exterior Access)

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave (Exterior Access)

Standard Room, 1 King Bed, Refrigerator & Microwave (Main Tower)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Interior Access)

Family Room, 2 Queen Beds (With Sofabed)

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Athens

Have a question?

Prices for upcoming dates