Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is served on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Albany, within a 5-minute drive of Timber-Linn Memorial Park and Regal Albany, and is 13.6 miles from Oregon State University.

Does the property have a swimming pool?

Yes, there is an indoor heated pool available for guests.

What are the policies for guests staying with children?

Up to 3 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10 per day, subject to availability. Advance request or confirmation may be required.

Phoenix Inn Suites Albany Hotel

Average nightly price at Phoenix Inn Suites Albany by month, last 12 months (USD)
Month	Average price
January	US$113
February	US$110
March	US$113
April	US$124
May	US$130
June	US$148
July	US$137
August	US$126
September	US$145
October	US$137
November	US$126
December	US$110

What guests think

Across many reviews, Phoenix Inn Suites Albany earns praise for friendly staff, very clean, spacious rooms, and a satisfying hot breakfast, with a cozy lobby and convenient I-5 access for visits to OSU and the Willamette Valley.

Amenities like the indoor pool and hot tub, pet-friendly policies, and ample parking add convenience for families and road-trippers. Common drawbacks include traffic noise in freeway-facing rooms, an adult store next door that some find off-putting, and occasional maintenance or housekeeping hiccups such as ice machines, hot tub closures, or empty dispensers. Overall, expect a well-kept stopover with easy access and solid value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool and hot tub, gym, pet friendly policy, and ample parking. Some report maintenance or closures, especially for the hot tub or pool, and occasional equipment issues.

Related guest reviews

6

DANIEL

8 Apr 2024

·

Stayed 1 night

Please fix the hot tub. We will not stay at this property again until it is fixed or replaced.

10

Michael

23 Sept 2024

·

Stayed 3 nights

To be honest, I wasn't expecting much from a property right on the freeway. But, the price was right during OSU move in weekend, so we took a chance. Boy, am I glad that we did! Not only was this property very convenient, it was clean, spacious, had a great breakfast, and great staff. Only one issue is that part of the work out room needs some maintenance, but we'll definitely be back over the next several years.

10

Denice

16 Nov 2025

·

Stayed 4 nights

The too Was very spacious and comfortable. The indoor pool and hot tub were great to have while traveling with grandchildren. Breakfast was delicious. Friendly staff.

10

Michelle

4 Jan 2024

·

Stayed 1 night

We've stayed at this location many times and it never disappoints. Staff goes above and beyond. The hot tub needs a little tlc. Room was very clean and comfy. Breakfast was nice with several options

10

Adrienne

25 Jan 2025

·

Stayed 1 night

This hotel was great. Immaculately clean; beautiful room; good gym; nice pool and delicious breakfast. I highly recommend if you’re needing a hotel in the Albany, Oregon area.

10

Merle

14 Sept 2025

·

Stayed 1 night

I liked this hotel. Nice staff, clean, quiet (stay on the backside, away from the freeway). excellent indoor pool and hot tub. Thumbs up.

6

Caity

19 Feb 2024

·

Stayed 1 night

It was ok except that the pool was closed the second day of our stay for maintenance. We were there for a weekend of Basketball so a hotel full of young boys wanting to swim after full days of basketball was rough on those with families with multiple children.

10

Jean

21 Oct 2024

·

Stayed 1 night

Enjoyed the pool and spa! Appreciated friendly staff and warm drink station in the dining area.

8

Coggin

7 Nov 2025

·

Stayed 1 night

Staff was very friendly and location was convenient. Pool was great for the kids. Breakfast was decent with lots of options.

10

Rise

1 Jan 2025

·

Stayed 4 nights

Great pool.

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Cleanliness

Cleanliness earns frequent praise, with many describing rooms as spotless and well maintained. A few note lapses like shower hairs, cigarette odors, missed housekeeping, or empty soap and shampoo dispensers.

Related guest reviews

10

Alissa A

22 Nov 2024

·

Stayed 2 nights

Clean nice property

4

Martha

20 Sept 2025

·

Stayed 1 night

My room smelled a lot like cigarettes Room 404

10

Charles

8 Sept 2025

·

Stayed 4 nights

This was a pleasant surprise! I wasn’t expecting much based upon the outside of the building. However, I had one of the best hotel experiences in my life. The pictures on the website are exactly what it looks like on the inside. I have stayed at luxury hotels all over the world and this hotel has to be one the cleanest I have ever stayed in! My room was spotless. No nasty dust in the bathroom exhaust fan, fluffy towels, spotless carpeting, even the lamp shades were clean. The staff is honestly amazing. Friendly and very helpful. The free breakfast was very nice and varied every day. It was nice to eat off of real plates with flatware and cups. I will defiantly be calling the Phoenix Inn “home” the next time I’m in Albany.

10

Debra

20 Jan 2025

·

Stayed 2 nights

Hands down cleanest place I have been! Customer Service was excellent! Will definitely stay again.

4

Jewelle

22 Jun 2023

·

Stayed 3 nights

My room was not cleaned. Though they changed the toilet paper roll and left fresh towels, the same sheets from the night before were left on the bed. The nightstands were not wiped off and sanitized nor was the room vacuumed. I was very disappointed.

10

Paul

3 Jun 2024

·

Stayed 1 night

Great staff. Very clean, comfortable, and quite. Would stay again.

6

Ethan

1 Jul 2025

·

Stayed 1 night

Everything was great besides the shower had a quite a few hairs in it. Everything else was clean.

10

Mark

9 Nov 2025

·

Stayed 2 nights

Staff was friendly and professional and took care of our needs. The room was clean and comfortable. We will definitely stay here again.

6

Cindi

28 Sept 2023

·

Stayed 5 nights

Our room wasn’t clean for two whole days even though we’ve been out the entire day. We notified the front desk but apparently issues with staff shortages which is understandable and but still not acceptable.

8

Darin

6 Oct 2025

·

Stayed 1 night

Clean, safe area. Shampoo and body wash dispensers were empty. Pleasant staff.

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Rooms

Rooms are large and generally comfortable, with suites and layouts that separate sleeping and sitting areas. Some freeway-facing rooms get traffic noise, and certain features feel dated or limited (non-smart TVs, no USB ports).

Related guest reviews

10

Jerry

1 Jan 2026

·

Stayed 1 night

Rooms are nice and spacious, hotel was calm and quiet

8

Scott

7 Aug 2025

·

Stayed 1 night

Nice place. Great breakfast. Only gripes would be non smart TV so couldn’t screen mirror and the pillows were way too soft.

6

Kelsey

5 May 2024

·

Stayed 2 nights

Easy location. Freeway noise, as expected due to the location. Comfortable beds.

10

Roy

9 Apr 2025

·

Stayed 1 night

Quick and easy check in. Large room with a king bed with a partition half wall between the bed and living area. I really liked that. All around a nice comfortable place and surroundings.

10

Rob

20 Dec 2025

·

Stayed 2 nights

This is just a wonderful place to stay. The room was spacious with a sitting area and a work desk. I am definitely coming back.

10

Julie

21 May 2024

·

Stayed 1 night

Excellent room design. The toilet and sgower are in one room. There is a separate areawith mirror, excellent lighting, sink, and good laydown area for the wife to use. Negative....No USB ports? Been a long time since I have been in a gotel room with no USB ports. I stopped carry a charger a couple of years ago, just a USB cord. My bad.

8

Rachel

20 Mar 2023

·

Stayed 3 nights

The room was quiet and very clean. I forgot my swimsuit!? *sigh* Oh, well. No USB ports anywhere in rooms. We had a handicapped room and there was plenty of space and features for this. Bed was too hard and we could easily feel it when the other person moved. Breakfast was nice and lasted a good long while. Price was decent. No safe in room but had a lockbox at the front desk. Nice location. We will be back again.

8

Toby

18 Jun 2025

·

Stayed 1 night

Stayed for one night. Hotel is nice with all the amenities like a chain hotel. Rooms were large except for the bathroom. The bathroom sink is out in the main area which to me is not a huge deal but might be for some. Comfortable beds and hardly any exterior noises so I definitely got a good night sleep. WiFi service was top of the line. Was able to stream movies without any lag time. Complimentary breakfast was good and sufficient amount of selections to get your day started. Would recommend this place over the other brand name hotels in Albany. Excellent value and comfort for your money.

10

daphne

26 Oct 2025

·

Stayed 4 nights

The staff was very friendly and accommodating. The first night we were there our room was on the interstate side and it was too loud for me. The next day they switched us to a much quieter room.

10

Fadhel

1 Sept 2024

·

Stayed 1 night

It was a nice stay and the room is clean and quiet. The only downside that room didn’t have darkening blinds. The room was too bright by 6:30am.

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Service

Service is a standout: staff are widely described as friendly, attentive, and accommodating. Isolated complaints mention rudeness or unresolved requests.

Related guest reviews

10

Robert

29 Nov 2025

·

Stayed 1 night

Check-in person was very friendly and helpful. The check-in process was quick and easy and the room was easily accessible. Everything was clean and well designed. The room was quiet and the bed and pillows were pretty comfortable. Check-out was quick and easy as well. We will be back. This is my third stay here.

2

David

29 Nov 2025

·

Stayed 1 night

If you could give zero starts, that would still be too many. The Manager of the front desk was quite possibly the rudest person I have encountered ever at a front desk. I only hope that as she ages she encounters people that offer much more grace than she demonstrated to others.

10

Ken

19 Sept 2025

·

Stayed 1 night

Front desk personnel are awesome!

10

Louis

24 Nov 2025

·

Stayed 3 nights

Great from start to finish. I was traveling for work for my coffee business and was glad I stayed here. Check in was quick and easy. Cassie and Cassandra were very helpful and gave me amazing service while I was here. My room was nice and clean. Breakfast food and area was nice as well. I would definitely stay here again and recommend to anyone.

10

James

13 Oct 2024

·

Stayed 1 night

Everything was great. Front desk clerk was particularly good with traveler long on the road making a late night check in. Obvious the owners and staff are thoughtful and care about the details. A well run place.

10

Robin

16 Jan 2025

·

Stayed 4 nights

The staff were amazing. They learned about why we were traveling and always asked how our day had been. The breakfast had good options. I ussd the fitness room and laundry, all without problems. This would be my #1 choice of where to stay next time we are in town.

10

Barbara

30 Sept 2024

·

Stayed 1 night

Contrary to the sign for the property, which is quite dated, the property was in very good condition inside and out. The lobby was large and the furnishings were nice. The staff were incredibly friendly with every encounter I had with them. I would definitely stay again!

10

Sam and April

27 Oct 2024

·

Stayed 2 nights

We have stayed here twice and both times every single staff member is helpful and kind. Truly the best staff.

6

Michael

1 Oct 2025

·

Stayed 1 night

This place is fine even if it’s not my first choice in the area. The price is good. I will say that the front desk staff were excellent- friendly and helpful. I tried several times to have a receipt emailed to me and it couldn’t seem to happen

6

Wing Ka

7 May 2023

·

Stayed 1 night

We were on the third floor. The people upstairs checked in around 11pm and were partying and stomping on the floor all night. I called the front desk at 2:30am to complain. The staff agreed to confront the people but nothing happened. I slept for a few hours.

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Location

Right off I-5, convenient for OSU and regional travel, with easy parking and nearby dining. Several guests mention an adult store next door and note potential freeway noise or mixed impressions of the area.

Related guest reviews

10

Kimberly

14 Aug 2025

·

Stayed 1 night

Clean and well-appointed for this price point with friendly, helpful front desk staff. The bed was comfortable, and the room was spacious. This has become a regular stop when traveling along the I-5. The adult shop next door is likely a deterrent, unfortunately, for the hotel.

8

Penny

11 Oct 2024

·

Stayed 2 nights

Next door to an adult bookstore but didn’t have any issues because of it, it just kind of threw me

10

James

21 Nov 2025

·

Stayed 6 nights

The room was spotless and the staff was courteous. Great place with easy access to freeway. Good central location. Great service.

10

brian

15 Jan 2025

·

Stayed 1 night

Parking area is well lit and safe. Located next to a Denny's restaurant. Hotel was clean and comfortable the free breakfast was good

10

Jayme

10 Nov 2024

·

Stayed 2 nights

We stay there for parents weekend twice a year. Great service, close to our son's college.

10

Karen

2 Jul 2023

·

Stayed 1 night

This hotel is close to the freeway, but not too close. It is also a 5 min drive into downtown where there are lots of restaurants. Ask for a window opening crank at the front desk if you like to open the window.

8

Ben

15 Jul 2025

·

Stayed 1 night

Have stayed here previously and it can be a bit noisy from the freeway, but not bad. Not much option on food near without a drive into the city. Once in Albany the food options increase

10

Greg

23 Mar 2023

·

Stayed 1 night

Easy to get to. Great staff, clean, good parking. Next to freeway but I could not hear the traffic..

10

Stephen

24 Aug 2025

·

Stayed 1 night

Great location for Willamette Valley sports.

8

Liang

2 Aug 2025

·

Stayed 1 night

I stayed one night at Phoenix Inn Suites in Albany, Oregon. The room was spacious and comfortable, and the breakfast was decent. However, the area didn’t feel very safe, and I found it inconvenient to have to badge in even at the main lobby entrance. Overall, an average stay.

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Dining

Breakfast is often praised as hot, varied, and good value, with real dishware noted. Some guests found it average or wanted more fresh options.

Related guest reviews

6

TERRY

2 Sept 2025

·

Stayed 1 night

Continental breakfast was terrible. Sliced sausage instead of bacon or links or patties. No honey for biscuits. Cheap bread.

8

kim e

19 Nov 2025

·

Stayed 1 night

Nice lobby, helpful friendly staff, spacious rooms, & good breakfast,

10

George

25 Jul 2025

·

Stayed 2 nights

Spacious room. Nightlight for bathroom access. Generous vanity space to accommodate a couple/family. Well stocked breakfast buffet with many options. Breakfast buffet had porcelain plates, bowls and stainless flatware instead of the usual flimsy paper plates and rubber flatware.

10

Brian

11 Jan 2026

·

Stayed 1 night

We had a clean room, welcoming front desk staff, and delicious early morning breakfast. Our first time here; if we’re back this way we will try to stay here again!

10

Adrienne

25 Jan 2025

·

Stayed 1 night

This hotel was great. Immaculately clean; beautiful room; good gym; nice pool and delicious breakfast. I highly recommend if you’re needing a hotel in the Albany, Oregon area.

10

Louis

24 Nov 2025

·

Stayed 3 nights

Great from start to finish. I was traveling for work for my coffee business and was glad I stayed here. Check in was quick and easy. Cassie and Cassandra were very helpful and gave me amazing service while I was here. My room was nice and clean. Breakfast food and area was nice as well. I would definitely stay here again and recommend to anyone.

8

Robert

3 Aug 2025

·

Stayed 1 night

Breakfast was mediocre. More fresh fruit. Better eggs.

10

Jeffrey

17 Jul 2025

·

Stayed 7 nights

Morning breakfast was hot and varied for most people. From yogurt to fresh fruit choices to scrambled eggs and variations of potatoes. Dining area clean. Coffee hot with four different juice choices. Staff friendly.

10

Deborah

3 Aug 2025

·

Stayed 3 nights

Always a pleasure to stay at the Phoenix Inn. It’s been a few years since our last stay, but the rooms were just as nice and comfortable as before and the breakfast still generous and tasty.

8

Coggin

7 Nov 2025

·

Stayed 1 night

Staff was very friendly and location was convenient. Pool was great for the kids. Breakfast was decent with lots of options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $91	5 $104	6 $111	7 $103	8 $106	9 $169	10 $190
11 $107	12 $103	13 $103	14 $107	15 $167	16 $335	17
18 $107	19 $103	20 $107	21 $103	22 $104	23 $129	24 $129
25 $103	26 $104	27 $107	28 $103	29 $104	30 $125	31 $148

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $103	3 $99	4 $100	5 $103	6 $167	7 $165
8 $100	9 $99	10 $99	11 $103	12 $99	13 $165	14 $172
15 $100	16 $99	17 $100	18 $101	19 $99	20 $174	21 $165
22 $99	23 $103	24 $99	25 $101	26 $100	27 $165	28 $165
29 $101	30 $100

Phoenix Inn Suites Albany

Prices for Phoenix Inn Suites Albany

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews of Phoenix Inn Suites Albany

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Phoenix Inn Suites Albany

Prices for upcoming dates