WoodSpring Suites Savannah West - Ellabell Metaplant

My husband and I stayed for 2 nights. While the hotel is new it has a feeling of they ran out of money while building and decided to open it anyways. Everything there feels very cheap, there is only 1 elevator for the entire hotel and it is extremely slow, at one point we waited 5 minutes for the elevator. Once we checked in and got to our room, my husband had to spend 30 minutes on the phone with the hotels IT department because we had no wifi, this is such a problem for the hotel that thsy have signs in each room the phone number for the IT department. We never did get working internet the whole time we were there, which you couldn't even watch tv without it. We had no linens at all in the bathroom. So i had to go to the front desk and spend 15 minutes waiting in line so I could get towels. The next morning we ran out of hot water for our showers. The vent for the bathroom would only stay on for about 30 seconds. The room itself was clean but again, everything just felt very cheap. The windows only had blinds, no curtains, so it didn't feel very private and there is absolutely no way of blocking out the morning sun, so don't expect to be able to sleep in. When I went to the front desk to complain about all the issues, i stood there for around 10 minutes and there was not an employee to be found. The area itself felt secure, however there is really nothing in the area unless you want to go to a truck stop. Overall I was very disappointed and would never stay here again

Clean room, love there is no carpet on the rooms.

This is a new hotel, so it's updated and very clean. The staff was great. The room was a bit small and didn't come with a lot of amenities, but it is an extended stay. It did have a full fridge and an electric stovetop and you can't beat the price. You can hear the highway a little, but I'm a light sleeper and it didn't bother me. Overall, a great room and price. Especially if you don't want to over pay in the college town nearby.

Maybe it’s too new. The Wi-Fi does not work and lights went off in bathroom.

Very clean and quiet.

Hotel is brand new very nice decorated. Unfortunately there was some stains inside the fridge and a used wash cloth hanging from the shower curtain. But other than that it was a nice stay.

Did not stay there. Place was nasty.

The room was very clean and the staff was very nice.

Very clean and great staff!

Bathroom lights stopped working at night. Had to use the phone light to go to the toilet and have a bath in the morning. There were some banging or repairs being done above the bedroom the whole night. Kept all if us awake. There was sand on the bedroom floor. All in all, ooor maintainance. Better to stay at Savanah - 30 minutes away - as there are more choices.

It was clean

Clean room, love there is no carpet on the rooms.

It’s very clean. But there are no hair dryers and It’s very noisy highway side

Problems checking me in. A key to my room 309 was issued to another who barged in on me. My internet browsers timed out when trying to log in on various sites. Could not complete my school work. I checked out a couple days early, and the clerk did not know how to refund me my balance

This is a new hotel, so it's updated and very clean. The staff was great. The room was a bit small and didn't come with a lot of amenities, but it is an extended stay. It did have a full fridge and an electric stovetop and you can't beat the price. You can hear the highway a little, but I'm a light sleeper and it didn't bother me. Overall, a great room and price. Especially if you don't want to over pay in the college town nearby.

Trouble with hot water and WiFi at times as well as Smart TV apps

Maybe it’s too new. The Wi-Fi does not work and lights went off in bathroom.

My husband and I stayed for 2 nights. While the hotel is new it has a feeling of they ran out of money while building and decided to open it anyways. Everything there feels very cheap, there is only 1 elevator for the entire hotel and it is extremely slow, at one point we waited 5 minutes for the elevator. Once we checked in and got to our room, my husband had to spend 30 minutes on the phone with the hotels IT department because we had no wifi, this is such a problem for the hotel that thsy have signs in each room the phone number for the IT department. We never did get working internet the whole time we were there, which you couldn't even watch tv without it. We had no linens at all in the bathroom. So i had to go to the front desk and spend 15 minutes waiting in line so I could get towels. The next morning we ran out of hot water for our showers. The vent for the bathroom would only stay on for about 30 seconds. The room itself was clean but again, everything just felt very cheap. The windows only had blinds, no curtains, so it didn't feel very private and there is absolutely no way of blocking out the morning sun, so don't expect to be able to sleep in. When I went to the front desk to complain about all the issues, i stood there for around 10 minutes and there was not an employee to be found. The area itself felt secure, however there is really nothing in the area unless you want to go to a truck stop. Overall I was very disappointed and would never stay here again

Its just a jail cell with a microwave. NO ICE NO COFFEE NO BREAKFAST. THE ROOM FEELS LIKE IT WAS BUILT OUT THE DOLLAR STORE

Spacious and friendly staff

Bathroom lights stopped working at night. Had to use the phone light to go to the toilet and have a bath in the morning. There were some banging or repairs being done above the bedroom the whole night. Kept all if us awake. There was sand on the bedroom floor. All in all, ooor maintainance. Better to stay at Savanah - 30 minutes away - as there are more choices.

Problems checking me in. A key to my room 309 was issued to another who barged in on me. My internet browsers timed out when trying to log in on various sites. Could not complete my school work. I checked out a couple days early, and the clerk did not know how to refund me my balance

This is a new hotel, so it's updated and very clean. The staff was great. The room was a bit small and didn't come with a lot of amenities, but it is an extended stay. It did have a full fridge and an electric stovetop and you can't beat the price. You can hear the highway a little, but I'm a light sleeper and it didn't bother me. Overall, a great room and price. Especially if you don't want to over pay in the college town nearby.

New construction, area developing, great access to h8ggway, staff great

My husband and I stayed for 2 nights. While the hotel is new it has a feeling of they ran out of money while building and decided to open it anyways. Everything there feels very cheap, there is only 1 elevator for the entire hotel and it is extremely slow, at one point we waited 5 minutes for the elevator. Once we checked in and got to our room, my husband had to spend 30 minutes on the phone with the hotels IT department because we had no wifi, this is such a problem for the hotel that thsy have signs in each room the phone number for the IT department. We never did get working internet the whole time we were there, which you couldn't even watch tv without it. We had no linens at all in the bathroom. So i had to go to the front desk and spend 15 minutes waiting in line so I could get towels. The next morning we ran out of hot water for our showers. The vent for the bathroom would only stay on for about 30 seconds. The room itself was clean but again, everything just felt very cheap. The windows only had blinds, no curtains, so it didn't feel very private and there is absolutely no way of blocking out the morning sun, so don't expect to be able to sleep in. When I went to the front desk to complain about all the issues, i stood there for around 10 minutes and there was not an employee to be found. The area itself felt secure, however there is really nothing in the area unless you want to go to a truck stop. Overall I was very disappointed and would never stay here again

They charge me for checking out, i checked out early in the morning. I was trying to call manager but he/she didn’t respond

I experienced unexpected car trouble and was unable to make it to my reservation. I attempted to cancel by phone, but unfortunately, no one answered. I didn’t worry too much at the time, as I had purchased the insurance intended to cover emergencies like this. However, I have yet to receive any response or update regarding a refund. This has been very disappointing.

The room was very clean and the staff was very nice.

Very clean and great staff!

Spacious and friendly staff

The staff is very friendly and helpful. We have stayed here a few times and it’s been a pleasure.

It’s very clean. But there are no hair dryers and It’s very noisy highway side

This is a new hotel, so it's updated and very clean. The staff was great. The room was a bit small and didn't come with a lot of amenities, but it is an extended stay. It did have a full fridge and an electric stovetop and you can't beat the price. You can hear the highway a little, but I'm a light sleeper and it didn't bother me. Overall, a great room and price. Especially if you don't want to over pay in the college town nearby.

New construction, area developing, great access to h8ggway, staff great

My husband and I stayed for 2 nights. While the hotel is new it has a feeling of they ran out of money while building and decided to open it anyways. Everything there feels very cheap, there is only 1 elevator for the entire hotel and it is extremely slow, at one point we waited 5 minutes for the elevator. Once we checked in and got to our room, my husband had to spend 30 minutes on the phone with the hotels IT department because we had no wifi, this is such a problem for the hotel that thsy have signs in each room the phone number for the IT department. We never did get working internet the whole time we were there, which you couldn't even watch tv without it. We had no linens at all in the bathroom. So i had to go to the front desk and spend 15 minutes waiting in line so I could get towels. The next morning we ran out of hot water for our showers. The vent for the bathroom would only stay on for about 30 seconds. The room itself was clean but again, everything just felt very cheap. The windows only had blinds, no curtains, so it didn't feel very private and there is absolutely no way of blocking out the morning sun, so don't expect to be able to sleep in. When I went to the front desk to complain about all the issues, i stood there for around 10 minutes and there was not an employee to be found. The area itself felt secure, however there is really nothing in the area unless you want to go to a truck stop. Overall I was very disappointed and would never stay here again

Bathroom lights stopped working at night. Had to use the phone light to go to the toilet and have a bath in the morning. There were some banging or repairs being done above the bedroom the whole night. Kept all if us awake. There was sand on the bedroom floor. All in all, ooor maintainance. Better to stay at Savanah - 30 minutes away - as there are more choices.

Its just a jail cell with a microwave. NO ICE NO COFFEE NO BREAKFAST. THE ROOM FEELS LIKE IT WAS BUILT OUT THE DOLLAR STORE