Name: Gran Hotel de Querétaro
Address: Calle Benito Juárez Sur Calle Benito Juárez Sur #5, Centro Histórico, Querétaro, Querétaro Municipality, Querétaro, Mexico, Querétaro, Querétaro, MX
Price range: $93–$151 per night
Rating: 8.48

What guests think

Gran Hotel de Querétaro earns praise for its unbeatable historic-center location, spacious colonial-style rooms, and friendly staff, while recurring downsides include lively plaza and church-bell noise and the extra cost and off-site nature of valet parking.

Many rooms are large with high ceilings; balcony units offer appealing square or church views, while some interior rooms lack natural light and can feel closed in. Cleanliness is generally strong, but several reviews cite stained or musty carpets and occasional bathroom issues such as odors or mildew. On-site bars and restaurants are convenient, though breakfast quality and availability receive mixed comments. Expect a characterful, central stay with energy from the surrounding plazas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking is off-site with a daily fee, which some found inconvenient or confusing. Attached bars/restaurants are handy; the hotel lacks a gym or pool.

Related guest reviews

10

Fabiola

Dec 20, 2025

·

Stayed 1 night

El hotel bien.... El valet parking y estacionamiento por un día tiene un costo de 220 pesos .t lo reciben en la calle de Juárez en una piertita q ni se ve ... A todas horas suena n las campanas de la iglesia de la lado...(Solo p q sepan q no van a descansar) ... Lo demás bien...

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8

Eduardo

Jan 2, 2025

·

Stayed 3 nights

The parking have extra cost like 10 dls perday. And the parking slot is not in the hotel. The staff is really kind and helpful.

10

Carlos

Apr 16, 2025

·

Stayed 2 nights

Muy bonito Hotel....solo le falta amenidades como gym y alberca. Excelente ubicacion

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8

Zoila Jazmin Martinez

Sep 6, 2024

·

Stayed 1 night

Muy práctico, el bar y restaurante lo hacen ver bonito.

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10

Rogelio

Jul 8, 2023

·

Stayed 1 night

Muy céntrico, se puede usar el estacionamiento subterráneo por $120 pesos diarios

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10

GUSTAVO

Aug 3, 2024

·

Stayed 1 night

Ubicada en el centró con todo accesible a pie, no tiene estacionamiento propio pero hay valet parking

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10

Agustín

Jan 2, 2024

·

Stayed 3 nights

El único inconveniente es que no cuenta con estacionamiento propio. Tiene servicio de valet parking con un costo adicional por día de hospedaje.

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10

Marina

Jun 2, 2025

·

Stayed 5 nights

Very clean and helpful staff. Very central located, close to restaurants and little shops. Concierge met us upon arrival to help us with luggage. Hotel has AC and it was appreciated since weather was hot. Bottled water was provided daily. Room was large as well as restroom. Coffee pot provided. We also were welcomed with a bottle of wine and asked us to let them know when we needed cups to enjoy. Room was kept clean daily. Breakfast can be enjoyed there. Bar is also available on site. They helped us get a taxi scheduled for early departure to airport. Great stay.

10

Franz Hermann

Oct 9, 2025

·

Stayed 1 night

Alles bestens. Sehr schönes Hotel mit guter Bar

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8

David

Dec 30, 2024

·

Stayed 2 nights

Muy buena ubicación, lo único que no me pareció es el precio extra para el estacionamiento.

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Cleanliness

Many guests describe the hotel as very clean. Repeated complaints note stained or musty carpets and occasional bathroom odors or mildew, plus worn towels or dust on some fabrics.

Related guest reviews

10

Mirtha

Mar 19, 2025

·

Stayed 3 nights

Property was clean and great service. Hotel carpet needs an update. Also, a foul smell was coming out of the bathroom drain, it needs some improvement. Breakfast buffet does need more breakfast options, it was very limited. But we really liked the hotel, and the staff was professional and helpful.

10

Ana Maria

Sep 16, 2023

·

Stayed 1 night

El hotel tiene la mejor ubicación si se quiere conocer el centro de Querétaro y sus alrededores, las habitaciones son limpias y confortables y el personal es muy amable , sin embargo la alfombras no están en buen estado y se puede percibir un olor a viejo, quitando ese punto la estancia sería perfecta

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8

Glenn

Oct 13, 2025

·

Stayed 1 night

The shower in the bathroom has a LOT of mildew in it.

10

Matilde

Jan 7, 2026

·

Stayed 3 nights

Spotless!

6

Ana Elena

May 13, 2025

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Stayed 3 nights

Mejorar las toallas ya que están muy desgastadas y percudidas. Mejorar en aspirar y lavar los muebles de tela porque tienen mucho polvo acumulado y mal olor.

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10

Steven

Dec 5, 2025

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Stayed 3 nights

The room was very clean and modern and the hotel was fairly quiet. There was a lot of activity happening in the downtown area, but the hotel is insulated enough from some of the noise. You heard some, but not a lot.

2

Brenda

Nov 7, 2025

·

Stayed 6 nights

Needs attention and deep cleaning.

10

Jose

Aug 7, 2023

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Stayed 1 night

I was impressed by the huge hallways. They smelled old but the rooms were super clean and smelled good.

2

Laura Beanes de

Sep 23, 2025

·

Stayed 3 nights

Muy sucio el hotel,nos cambiaron de habitacion y fue lo mismo no lo recomendaria estuvo fatal

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10

Siobhan

Nov 26, 2025

·

Stayed 3 nights

El personal aqui is 100% excellente. El hotel is muy limpio y bonita.

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Rooms

Rooms are spacious with high ceilings, and several have balconies with city views and effective AC. View-facing rooms can be noisy; interior rooms may feel closed-in or lack natural light, and a few reviews mention intermittent Wi‑Fi or minor maintenance issues.

Related guest reviews

10

Robert

Feb 24, 2025

·

Stayed 2 nights

Charming colonial building in the middle of town. Can't beat those lofty vaulted ceilings!

10

Wendy

Nov 25, 2025

·

Stayed 4 nights

Beautiful view from the balcony and huge room

10

Steven

Dec 5, 2025

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Stayed 3 nights

The room was very clean and modern and the hotel was fairly quiet. There was a lot of activity happening in the downtown area, but the hotel is insulated enough from some of the noise. You heard some, but not a lot.

8

Gilberto

Apr 11, 2025

·

Stayed 2 nights

Habitación y vista hermosa super disfrutable, muy recomendable. Verificar detalle de la habitacion respecto a mantenimiento, la llave del lavabo del baño sonaba por la presion de agua hubo que colocarle algo pesado para sostenerla y no suene. El internet fallaba se perdia la conexion. El olor de la alfonbra era un poco intenso no olia mal pero intenso, mejorar eso

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10

Alejandro

Jun 8, 2025

·

Stayed 3 nights

The interior architecture of the hotel and the room had a colonial style. There is a very popular outside bar next to the hotel and there is a VIPS restaurant on the other side of the hotel. The hotel is right in the middle of the charming and vibrant center of town. The church bells ringing at different times day and night, was an enhancement to the experience.

10

Elizabeth

Sep 28, 2024

·

Stayed 5 nights

Great location with large rooms.

10

Olga

Oct 27, 2025

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Stayed 5 nights

We had lovely room with a balcony view of historic church. Very central to all main sites. Qro is a very walkable city.

10

Sergio

Feb 26, 2025

·

Stayed 2 nights

Great property, great staff and central location. Only downside is that the rooms with a view can be a little loud, but again that's expected due to its location. Additionally, rooms with no view can be stuffy especially if it's warm. There is ac so it helps

6

elizabeth

Feb 16, 2025

·

Stayed 4 nights

The hotel is very nice and clean but unfortunately there’s 2 nightclubs very close to it., I booked a suite with city view but I had to move rooms to a less noisy area., the new room was very small and NO city view but at least I didn’t hear the noise anymore ., I didn’t get the difference in price ., the first one was more expensive but too noisy.

10

MIYEON

Aug 14, 2025

·

Stayed 1 night

Overally great hotel. Huge room with classic interier. Just one thing that the sound of bell made me cannot sleep. I think the bell activates every quarter of an hour🙂‍↕️

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Service

Service is widely praised as friendly, attentive, and helpful, with staff assisting with transport and special requests. A few guests reported slow or unhelpful front-desk interactions or valet delays.

Related guest reviews

10

Clarence

Aug 20, 2025

·

Stayed 1 night

The staff was outstanding on all fronts. We went to them for help for several things, from document printing to airport transportation and others. They helped with a smile every time.

2

Romina

Oct 7, 2023

·

Stayed 2 nights

pesimo servicio por parte de la gente que esta en front desk. no saben lo que es atencion al cliente, el cliente siempre esta mal, no dan soluciones , se limpian las manos ante cualquier situacion, me corrieron del hotel en fin fatal , no vuelvo jamas, necesitan capacitar a su personal para atencion al cliente urgente.

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10

Tim

Aug 16, 2025

·

Stayed 1 night

Early check-in, which was nice. Lunch was great at Hanks. Room was clean, king size bed was very comfortable. Staff were helpful and very friendly. Location was excellent!

10

Larry

Jul 22, 2025

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Stayed 4 nights

Overall it was pleasant. Staff was super attentive and when we reported a couple of issues, these were promptly resolved. I love the history and authenticity of the decor, fits the surrounding area.

10

silvia

Apr 22, 2025

·

Stayed 2 nights

Staff was excellent.

10

Alejandra

Oct 20, 2025

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Stayed 3 nights

Staff is so welcoming! Rooms are great. And no better location.

10

Cheri

Jan 8, 2023

·

Stayed 3 nights

The staff went above and beyond. Excellent service!!!!

10

A

Jun 8, 2024

·

Stayed 1 night

This is one of the BEST kept secrets of Queretaro's downtown. The staff, in particular, Gaby, Jonathan, and Vandia, are not only PLEASANT, helpful, but polite and their customer service skills are great! Thank you from my heart!

8

Daniel

Jul 24, 2025

·

Stayed 1 night

El personal no muy amable Les falta sensibilidad al cliente y detectamos un poco de racismo

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10

Julia

Nov 6, 2024

·

Stayed 1 night

I Liked the city center location and ease of catching a taxi and shopping. the interior rooms were nice an quiet, A/C made them not feel stuffy. Hospitable friendly staff. Very helpful and observant.

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Location

Outstanding central location in the historic center, walkable to restaurants, shops, and sights. Expect lively street noise, music, and church bells, especially on weekends and in plaza‑view rooms.

Related guest reviews

10

María Virginia

Nov 28, 2025

·

Stayed 3 nights

Muy bonitas las habitaciones, la cama y las almohadas muy cómodas. Y todo el personal muy amable. Excelente el restaurante Hanks que está en el hotel muy rica la comida y excelente atención de los meseros. Excelente ubicación, en el corazón del centro histórico, cerca de museos, jardines y tiendas.

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10

Jacqueline

Oct 8, 2023

·

Stayed 4 nights

This is a lovely hotel that used to be a convent. The women at the reception desk are wonderfully friendly and helpful. Might not be such a great place for those who go to bed early or sleep lightly; there is a lot of noise outside the hotel (church bells and really loud music) until 10:00 (later on weekends). Superb location.

10

Tom

Sep 16, 2025

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Stayed 3 nights

This hotel is unique to Mexico and Queretaro. It is located in the heart of Centro. Very convenient to the area.

8

Maria E

Oct 1, 2024

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Stayed 3 nights

Property was centrally located. Room was noisy with traffic and loud music.

10

Alejandro

Jun 8, 2025

·

Stayed 3 nights

The interior architecture of the hotel and the room had a colonial style. There is a very popular outside bar next to the hotel and there is a VIPS restaurant on the other side of the hotel. The hotel is right in the middle of the charming and vibrant center of town. The church bells ringing at different times day and night, was an enhancement to the experience.

10

Anita

Oct 22, 2023

·

Stayed 1 night

Hotel location could not be better. You step outside your hotel and into a world of enchantment.

10

Olga

Oct 27, 2025

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Stayed 5 nights

We had lovely room with a balcony view of historic church. Very central to all main sites. Qro is a very walkable city.

10

BARBARA

Jun 4, 2024

·

Stayed 2 nights

Location is great!

10

Hector

Nov 17, 2025

·

Stayed 1 night

Great location and easy access to everything in the downtown area

10

Stig

Sep 15, 2023

·

Stayed 3 nights

The hotel is very central in in the middle of Queretaro

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Dining

Guests appreciate the on-site/adjacent restaurants and bar (e.g., Hank’s), but breakfast is often reviewed as limited, mediocre, or not available on some days; dietary options can be limited.

Related guest reviews

10

María Virginia

Nov 28, 2025

·

Stayed 3 nights

Muy bonitas las habitaciones, la cama y las almohadas muy cómodas. Y todo el personal muy amable. Excelente el restaurante Hanks que está en el hotel muy rica la comida y excelente atención de los meseros. Excelente ubicación, en el corazón del centro histórico, cerca de museos, jardines y tiendas.

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8

Eduardo

Dec 8, 2024

·

Stayed 2 nights

They had a restaurant without any vegan options, so I had to walk a few miles to get food. The location was excellent, and the hotel was beautiful band clean.

8

Nicholas

Dec 19, 2024

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Stayed 3 nights

Conveniently located on a beautiful plaza. Fantastic restaurant and bar next door! There were holiday activities goingnon in the plaza and a live jazz band in the restaurant below. Was quite noisy until around 1130pm.

8

Dorothee

May 2, 2024

·

Stayed 3 nights

Good hotel to stay in Querétaro. Al centro historico. Very good restaurants on rooftops around. The breakfast was deceiving. A few choice, and no breakfast the saturdays and sundays.

4

Heather

Jul 28, 2024

·

Stayed 4 nights

The loudest hotel I've ever stayed in. Hotel is run down. No breakfast on the weekends. Good location

10

Marina

Jun 2, 2025

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Stayed 5 nights

Very clean and helpful staff. Very central located, close to restaurants and little shops. Concierge met us upon arrival to help us with luggage. Hotel has AC and it was appreciated since weather was hot. Bottled water was provided daily. Room was large as well as restroom. Coffee pot provided. We also were welcomed with a bottle of wine and asked us to let them know when we needed cups to enjoy. Room was kept clean daily. Breakfast can be enjoyed there. Bar is also available on site. They helped us get a taxi scheduled for early departure to airport. Great stay.

10

Franz Hermann

Oct 9, 2025

·

Stayed 1 night

Alles bestens. Sehr schönes Hotel mit guter Bar

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10

OSCAR

Jul 25, 2023

·

Stayed 7 nights

Need improvement on breakfast . Consider making eggs an sausage fresh upon arrival of customers and not previously prepared.

10

Michael

Dec 5, 2024

·

Stayed 2 nights

The inside rooms are a bit noisy especially on weekend and very day. The redtaurant on the street is great. The hotel breakfast is not very good

4

Rosa María Quevedo

Feb 11, 2024

·

Stayed 3 nights

The hotel location is fantastic, but just that This hotel is a big spacious hotel without a soul . It probably was a grand hotel long, long time ago but now What it makes me angry is that this is a 5 star hotel with no room service, not laundry service, not a refrigerator inside the room . This Grand hotel should advertise as 3 star hotel . They have free breakfast and to be honest the breakfast was so mediocre, so terrible for a 5 star hotel.The room was nice because it have a balcony facing the park but in the room the bed was old the the pillows where so old and smell like someone head it small bad and, they where so uncomfortable and lumpy. This hotel was a big disappointment for a 5 star hotel it has definitely been the worst hotel i ever stayed, I won’t recommend to anybody.

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Month	Average price
January	$132
February	$129
March	$104
April	$105
May	$97
June	$94
July	$85
August	$82
September	$96
October	$97
November	$96
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $139	19 $104
20 $93	21 $93	22 $104	23 $97	24 $109	25 $119	26 $123
27 $96	28 $99	29 $99	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $121	3 $121
4 $102	5 $101	6 $99	7 $104	8 $127	9 $151	10 $135
11 $122	12 $99	13 $104	14 $94	15 $108	16 $125	17 $119
18 $108	19 $102	20 $113	21 $144	22 $135	23 $147	24 $142
25 $124	26 $105	27 $131	28 $125	29 $147	30 $148	31 $133

Gran Hotel de Querétaro

Prices for Gran Hotel de Querétaro

Monthly average prices

About this property

Location

Room options

Panoramic Suite, 1 King Bed, City View

Executive Suite, 1 King Bed

Superior Suite, 1 King Bed, City View

Comfort Room, 1 King Bed

Standard Double Room, 2 Double Beds

Standard Room, 1 King Bed

Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Double Beds, City View

Executive Suite, 2 Queen Beds

Guest reviews of Gran Hotel de Querétaro

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Gran Hotel de Querétaro

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