Name: Sheraton Cascais Resort - Hotel & Residences
Address: Rua das Palmeiras Lote 5 - Quinta da Marinha, Cascais e Estoril, Cascais, Portugal, Cascais, Lisbon District, PT
Price range: US$291–US$973 per night
Rating: 8.7

What guests think

At Sheraton Cascais Resort - Hotel & Residences, guests often praise the spacious, well-equipped suites, friendly and helpful staff, relaxing grounds with pools and spa, and generally good breakfasts, making it a comfortable base for families and relaxed leisure stays.

Many appreciate upgrades, kid-friendly features, and quiet surroundings with convenient parking. However, reviews also note mixed dining (limited menus or slow service at times), occasional maintenance or cleanliness lapses, some unheated or small pool limitations, patchy Wi-Fi, and a location that can feel remote or inconvenient without a car. Expect a calm resort stay suited to families and travelers seeking a quieter base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attractive grounds with an outdoor pool, spa, and a good gym are praised, and parking is easy. Downsides mentioned include an unheated or small pool and limited or missing bar service, with a few reports of temporary disruptions or towel shortages.

Related guest reviews

10

Omar Mohyuddin

27 Jul 2025

·

Stayed 6 nights

Excellent facilities all around. Great staying here once again.

10

Elizabeth

13 Oct 2025

·

Stayed 3 nights

Excelente hotel para relajarse y disfrutar del lugar. Impecables instalaciones y el restaurante delicioso

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8

John

28 May 2023

·

Stayed 2 nights

Overall our stay was excellent. Great food, very nice room, beautiful pool (although not heated), nice grounds for walking, and excellent workout/sauna room. The only issue we had was that a large party had booked the restaurant (with about a dozen pre teen kids). The kids were allowed to run around the entire restaurant and make as much noise as they wanted. Pretty much ruined that evenings dinner

2

STEPHEN

16 Apr 2023

·

Stayed 6 nights

Very poor - most facilities ( pool and spa) severely disrupted by noisy work . Some facilities closed

10

Junghyup

20 Feb 2025

·

Stayed 1 night

We arrived comfortably at the resort, which is set in a quiet and beautiful environment with plenty of parking spaces. Although we had booked a one-bedroom suite for a night, we were upgraded to a suite with two bedrooms and two bathrooms. The small spa in the resort was perfect for unwinding, and I appreciated the good exercise equipment in the gym. Even though we only stayed for one night, the spacious kitchen, living room, dining area, and terrace made us wish we could relax there for a month. One issue we encountered was with the hotel's restaurant. Whether it was due to an event on the day we arrived or because it was the off-season, the restaurant's menu lacked variety, and the service was very slow. We saw other guests complaining, so we decided to go out to Cascais for dinner. It turned out to be a good choice.

10

James

29 May 2025

·

Stayed 4 nights

Very comfortable and relaxing stay for the family. Pool is a lot of fun for kids. Wish they had more kids activities before June, and a better lobby bar. The spa/gym/pools was excellent, and the staff were so helpful and friendly.

10

Cecilia

8 Aug 2024

·

Stayed 4 nights

The staff were very friendly and helpful. The grounds and pool area were beautiful and scenic. Great service!

10

Elisabeth

31 Aug 2025

·

Stayed 3 nights

Very friendly attentive staff, we loved our room , food and breakfast excellent! The only thing , there was no bar… we will definitely come back !

10

diana

31 Jan 2026

·

Stayed 2 nights

Great Japanese restaurant on site ...the suite was big and great gym !!

8

Dörthe

23 Aug 2025

·

Stayed 6 nights

Alles in allem gibt es eigentlich wenig zu meckern, aber es ist definitiv keine fünf Sterne wert. Alles ein bisschen in die Jahre gekommen, die Zimmer nicht perfekt sauber, das Rührei beim Frühstück definitiv auch aus der Tüte. Häufig gab es keine Handtücher am Pool. Es sind halt die Kleinigkeiten, die einen Unterschied machen

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Cleanliness

Many guests found rooms and common areas very clean or immaculate. A few reported lapses such as dirty towels, imperfect room prep, or occasional missed details.

Related guest reviews

10

JAMES

20 May 2025

·

Stayed 6 nights

This is a beautiful, well appointed, first class resort. The staff was extremely helpful and courteous. The dining was superb and the entire hotel was immaculate. We will definitely return.

10

Ayoyinka

1 Nov 2025

·

Stayed 4 nights

Rooms very clean...lovely food...staff very helpful, kind and friendly...amenities on point...fantastic and highly recommended place to stay.

10

Mandi

20 Jun 2025

·

Stayed 2 nights

It was quick and the room was well prepared

2

Bogdan

1 Sept 2024

·

Stayed 3 nights

Hello, We stayed 3 nights and had to change rooms 4 times, with the last one still being dirty. The first room had a wet spot under the blanket, which turned out to be urine. They upgraded us, but the second room was too noisy, the third wasn’t on the ground floor as booked, and the fourth, while quiet, wasn’t properly prepared. The pool was small for the size of the property, with no indoor pool or heating. The spa lacked bathrobes, and the one in our room had ripped pockets. The coffee machine in the room was unstable, leading to an unsafe accident. Housekeeping only came at 6 pm on our second day. Our couple’s massage was ruined by noise from heavy lifting in the next room. The thermal area was disappointing with just warm pools instead of hot and cold. The breakfast was low-quality, with machine-made cappuccino, even when ordered from the waiter. The fees for sauna access and slow, unstable internet were ridiculous. Overall, the experience was awful and ruined our 3 days in Portugal during our first visit. This was far from a 5-star experience, though the front desk staff was good at problem-solving. However, this stay has made me reconsider Marriott for future trips.

10

Julio Cesar

15 Jan 2024

·

Stayed 8 nights

Limpeza impecável e atendimento de alto nível.

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4

Nataliya

21 Jul 2025

·

Stayed 2 nights

Horrible experience at check in - had to wait 20 minutes with two babies and no place to sit down Dirty towels Unfriendly and inefficient staff

10

Tianis

29 Oct 2025

·

Stayed 4 nights

Rooms were very clean and equipped with everything needed. Breakfast was beautifully prepared and delicious every morning. Staff was always willing to assist with our needs and getting around the city. I'll stay again for sure!

10

Rachel

18 Jan 2026

·

Stayed 2 nights

Quarto amplo , limpo e muito funcional

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6

Alok

29 Aug 2025

·

Stayed 6 nights

The accommodation was nice and clean, the service was friendly but fairly average.

8

Dörthe

23 Aug 2025

·

Stayed 6 nights

Alles in allem gibt es eigentlich wenig zu meckern, aber es ist definitiv keine fünf Sterne wert. Alles ein bisschen in die Jahre gekommen, die Zimmer nicht perfekt sauber, das Rührei beim Frühstück definitiv auch aus der Tüte. Häufig gab es keine Handtücher am Pool. Es sind halt die Kleinigkeiten, die einen Unterschied machen

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Rooms

Spacious, comfortable suites and apartments—often with kitchens or terraces—are a highlight. Some note maintenance or amenity gaps, occasional noise or allocation issues, and patchy in-room Wi-Fi.

Related guest reviews

6

Robert

11 Jun 2024

·

Stayed 1 night

Location extremely odd, a car journey away from anywhere. Feels like you are in a modern country club without the facilities and you have to drive a semi industrial estate to get there. Overrated here. Decent size rooms but no walk in shower or coffee machines. Very strange for this price level.

2

Bogdan

1 Sept 2024

·

Stayed 3 nights

Hello, We stayed 3 nights and had to change rooms 4 times, with the last one still being dirty. The first room had a wet spot under the blanket, which turned out to be urine. They upgraded us, but the second room was too noisy, the third wasn’t on the ground floor as booked, and the fourth, while quiet, wasn’t properly prepared. The pool was small for the size of the property, with no indoor pool or heating. The spa lacked bathrobes, and the one in our room had ripped pockets. The coffee machine in the room was unstable, leading to an unsafe accident. Housekeeping only came at 6 pm on our second day. Our couple’s massage was ruined by noise from heavy lifting in the next room. The thermal area was disappointing with just warm pools instead of hot and cold. The breakfast was low-quality, with machine-made cappuccino, even when ordered from the waiter. The fees for sauna access and slow, unstable internet were ridiculous. Overall, the experience was awful and ruined our 3 days in Portugal during our first visit. This was far from a 5-star experience, though the front desk staff was good at problem-solving. However, this stay has made me reconsider Marriott for future trips.

10

Junghyup

20 Feb 2025

·

Stayed 1 night

We arrived comfortably at the resort, which is set in a quiet and beautiful environment with plenty of parking spaces. Although we had booked a one-bedroom suite for a night, we were upgraded to a suite with two bedrooms and two bathrooms. The small spa in the resort was perfect for unwinding, and I appreciated the good exercise equipment in the gym. Even though we only stayed for one night, the spacious kitchen, living room, dining area, and terrace made us wish we could relax there for a month. One issue we encountered was with the hotel's restaurant. Whether it was due to an event on the day we arrived or because it was the off-season, the restaurant's menu lacked variety, and the service was very slow. We saw other guests complaining, so we decided to go out to Cascais for dinner. It turned out to be a good choice.

8

ASSOCIATION

13 Dec 2025

·

Stayed 4 nights

Grande chambre bien équipée , très bon petit déjeuner et personnel discret et compétent

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10

John

26 Nov 2024

·

Stayed 5 nights

Love this resort, we did enjoy it at its off season; the weather was mild at the end of November and only got 1 rainy day. Staff is friendly and helpful. We have a lovely 2 bedroom suite and kitchen and living rm, the only thing I would have to say is that we kept having issue with internet and that was do to the room’s router which they replace a day after we arrived.

10

diana

31 Jan 2026

·

Stayed 2 nights

Great Japanese restaurant on site ...the suite was big and great gym !!

10

Jimmy

28 Aug 2023

·

Stayed 2 nights

Nous avons passé un très agréable séjour en famille, les chambres sont très agréables et très spacieuses avec pour notre part un jardin et un coin cuisine. L’hôtel est top avec une belle et grande piscine entourée d’arbres et de verdures.

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10

Alessandra

31 Mar 2024

·

Stayed 4 nights

This was our second time at the Sheraton Cascais and we will be returning. Rooms are spacious, beds comfortable, breakfast is excellent, staff friendly and helpful. What’s there not to like?

10

Rachel

18 Jan 2026

·

Stayed 2 nights

Quarto amplo , limpo e muito funcional

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10

Kolade

26 Nov 2023

·

Stayed 2 nights

Wonderful place for a weekend relaxation trip for the family. Spacious rooms and self catering friendly options. Very family friendly

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Service

Staff are frequently described as friendly, attentive, and helpful, with thoughtful touches for families. Occasional complaints cite slow or average service, long check-in waits, and a billing error.

Related guest reviews

10

Ayoyinka

1 Nov 2025

·

Stayed 4 nights

Rooms very clean...lovely food...staff very helpful, kind and friendly...amenities on point...fantastic and highly recommended place to stay.

10

Pilar

15 Sept 2023

·

Stayed 2 nights

From check in to check out, they provided excellent customer service! I was very happy with our room, the food in the restaurant was delicious and the service was very friendly and accommodating. I would recommend this place!

10

Junghyup

20 Feb 2025

·

Stayed 1 night

We arrived comfortably at the resort, which is set in a quiet and beautiful environment with plenty of parking spaces. Although we had booked a one-bedroom suite for a night, we were upgraded to a suite with two bedrooms and two bathrooms. The small spa in the resort was perfect for unwinding, and I appreciated the good exercise equipment in the gym. Even though we only stayed for one night, the spacious kitchen, living room, dining area, and terrace made us wish we could relax there for a month. One issue we encountered was with the hotel's restaurant. Whether it was due to an event on the day we arrived or because it was the off-season, the restaurant's menu lacked variety, and the service was very slow. We saw other guests complaining, so we decided to go out to Cascais for dinner. It turned out to be a good choice.

6

Richard

19 Mar 2024

·

Stayed 3 nights

In many ways, the stay was like my previous two visits: the room was comfy, the grounds pretty, the breakfast buffet a good one. But there were a few problems/flaws. 1) Between booking the reservation and showing up, the time for when kids may use the indoor pool changed, and it was changed to a time that made my son using it impossible. These things happen, but it's irksome when that was a key reason we were there in the first place. 2) The front desk billed me for two tourist taxes, even though my son is nine and therefore exempt. I didn't realize this until after the fact. It's a small thing, but still. 3) I'm a builder, so of course I noticed the gaps in the LVP flooring used in a recent renovation. It's the kind of thing that if it had happened under my supervision, I would have demanded it be redone or else fired the subcontractor.

10

Rafael

9 Jul 2024

·

Stayed 2 nights

Excelente hotel, muito confortavel e com otimo atendimento

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10

Cecilia

8 Aug 2024

·

Stayed 4 nights

The staff were very friendly and helpful. The grounds and pool area were beautiful and scenic. Great service!

10

Elisabeth

31 Aug 2025

·

Stayed 3 nights

Very friendly attentive staff, we loved our room , food and breakfast excellent! The only thing , there was no bar… we will definitely come back !

10

Clayton

10 Sept 2025

·

Stayed 4 nights

Staff were the best. Our Daughter had her second birthday while staying at the resort. The staff made her day extra special with decorations and even a present. Cant say enough how special the staff made her and us feel. Also amazing place to relax in a beautiful landscape.

4

Nataliya

21 Jul 2025

·

Stayed 2 nights

Horrible experience at check in - had to wait 20 minutes with two babies and no place to sit down Dirty towels Unfriendly and inefficient staff

10

Tianis

29 Oct 2025

·

Stayed 4 nights

Rooms were very clean and equipped with everything needed. Breakfast was beautifully prepared and delicious every morning. Staff was always willing to assist with our needs and getting around the city. I'll stay again for sure!

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Location

Quiet setting with attractive grounds and ample parking; some guests find it well placed for regional sightseeing or near a beachfront path. Others say it is not on the beach and can feel remote or inconvenient without public transport or a car.

Related guest reviews

6

Robert

11 Jun 2024

·

Stayed 1 night

Location extremely odd, a car journey away from anywhere. Feels like you are in a modern country club without the facilities and you have to drive a semi industrial estate to get there. Overrated here. Decent size rooms but no walk in shower or coffee machines. Very strange for this price level.

10

Margaret

7 Jun 2023

·

Stayed 4 nights

Great staff. Attentive and helpful all around. Great location.

6

sebastiao

23 Jan 2025

·

Stayed 1 night

No meu caso, buscava um hotel na praia. Ele tem todas as qualidades, mas não fica na praia.

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10

Junghyup

20 Feb 2025

·

Stayed 1 night

We arrived comfortably at the resort, which is set in a quiet and beautiful environment with plenty of parking spaces. Although we had booked a one-bedroom suite for a night, we were upgraded to a suite with two bedrooms and two bathrooms. The small spa in the resort was perfect for unwinding, and I appreciated the good exercise equipment in the gym. Even though we only stayed for one night, the spacious kitchen, living room, dining area, and terrace made us wish we could relax there for a month. One issue we encountered was with the hotel's restaurant. Whether it was due to an event on the day we arrived or because it was the off-season, the restaurant's menu lacked variety, and the service was very slow. We saw other guests complaining, so we decided to go out to Cascais for dinner. It turned out to be a good choice.

10

Peggy

24 Aug 2024

·

Stayed 12 nights

The flies because of the Horse Range wad anoying. We enjoyed our vacation very well.

10

Christopher

26 Apr 2024

·

Stayed 4 nights

alles war top. sehr ruhige anlage und sehr freundliches personal. gerne wieder!!

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8

Günther

28 Nov 2023

·

Stayed 5 nights

Große Zimmer, genügend Platz im Bad. Frühstück gut. Parkplatz vor dem Hotel. Ruhige Lage.

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10

Benoit

17 Aug 2023

·

Stayed 9 nights

Great people. Great food. Great services. Perfectly located to visit Lisbone, Sintran, Cascais, Porto, beaches, etc.

8

Dorian

4 Aug 2024

·

Stayed 1 night

Dining options were limited and not convenient to public transportation. Limited to no phone/internet signal on property. The staff was accommodating and the property and hotel are nice.

10

Christopher

4 Aug 2022

·

Stayed 7 nights

Really nice hotel, very helpful staff. Good location and the beach front is great for running / cycling

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Dining

Breakfast is often praised as tasty and plentiful, and several guests enjoyed the on-site restaurant. Criticism includes limited menus, slow dinner service, lower-quality items like powdered eggs or machine cappuccinos, and occasional noise disrupting meals.

Related guest reviews

10

Elizabeth

13 Oct 2025

·

Stayed 3 nights

Excelente hotel para relajarse y disfrutar del lugar. Impecables instalaciones y el restaurante delicioso

Translate

10

Ayoyinka

1 Nov 2025

·

Stayed 4 nights

Rooms very clean...lovely food...staff very helpful, kind and friendly...amenities on point...fantastic and highly recommended place to stay.

10

Pilar

15 Sept 2023

·

Stayed 2 nights

From check in to check out, they provided excellent customer service! I was very happy with our room, the food in the restaurant was delicious and the service was very friendly and accommodating. I would recommend this place!

8

John

28 May 2023

·

Stayed 2 nights

Overall our stay was excellent. Great food, very nice room, beautiful pool (although not heated), nice grounds for walking, and excellent workout/sauna room. The only issue we had was that a large party had booked the restaurant (with about a dozen pre teen kids). The kids were allowed to run around the entire restaurant and make as much noise as they wanted. Pretty much ruined that evenings dinner

10

Junghyup

20 Feb 2025

·

Stayed 1 night

We arrived comfortably at the resort, which is set in a quiet and beautiful environment with plenty of parking spaces. Although we had booked a one-bedroom suite for a night, we were upgraded to a suite with two bedrooms and two bathrooms. The small spa in the resort was perfect for unwinding, and I appreciated the good exercise equipment in the gym. Even though we only stayed for one night, the spacious kitchen, living room, dining area, and terrace made us wish we could relax there for a month. One issue we encountered was with the hotel's restaurant. Whether it was due to an event on the day we arrived or because it was the off-season, the restaurant's menu lacked variety, and the service was very slow. We saw other guests complaining, so we decided to go out to Cascais for dinner. It turned out to be a good choice.

8

ASSOCIATION

13 Dec 2025

·

Stayed 4 nights

Grande chambre bien équipée , très bon petit déjeuner et personnel discret et compétent

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8

Dorian

4 Aug 2024

·

Stayed 1 night

Dining options were limited and not convenient to public transportation. Limited to no phone/internet signal on property. The staff was accommodating and the property and hotel are nice.

10

Tianis

29 Oct 2025

·

Stayed 4 nights

Rooms were very clean and equipped with everything needed. Breakfast was beautifully prepared and delicious every morning. Staff was always willing to assist with our needs and getting around the city. I'll stay again for sure!

10

Alberto

19 Sept 2025

·

Stayed 4 nights

Es un muy buen hotel para pasarlo con tu familia, sus instalaciones son muy buenas, las habitaciones muy cómodas y el personal muy amable, la comida en el desayuno es excepcional.

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8

Dörthe

23 Aug 2025

·

Stayed 6 nights

Alles in allem gibt es eigentlich wenig zu meckern, aber es ist definitiv keine fünf Sterne wert. Alles ein bisschen in die Jahre gekommen, die Zimmer nicht perfekt sauber, das Rührei beim Frühstück definitiv auch aus der Tüte. Häufig gab es keine Handtücher am Pool. Es sind halt die Kleinigkeiten, die einen Unterschied machen

Translate

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Month	Average price
January	US$179
February	US$174
March	US$218
April	US$284
May	US$320
June	US$336
July	US$361
August	US$356
September	US$343
October	US$289
November	US$194
December	US$184

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $343
20 $337	21 $456	22 $505	23 $451	24 $325	25 $325	26 $325
27 $325	28 $546	29 $325	30 $335

Su	Mo	Tu	We	Th	Fr	Sa
				1 $295	2 $294	3 $297
4 $297	5 $294	6 $296	7 $297	8 $298	9 $298	10 $297
11 $297	12 $298	13 $297	14 $360	15 $521	16 $973	17 $374
18 $297	19 $294	20 $291	21 $291	22 $291	23 $291	24 $291
25 $291	26 $294	27 $371	28 $344	29 $291	30 $294	31 $291

Sheraton Cascais Resort - Hotel & Residences

Prices for Sheraton Cascais Resort - Hotel & Residences

Monthly average prices

About this property

Location

Room options

Superior Suite, 2 Bedrooms, Garden View (Balcony)

Superior Suite, 2 Bedrooms

Premium Room, 4 Bedrooms, Garden View (Balcony)

Premium Suite, 2 Bedrooms, Resort View

Premium Room, 2 Twin Beds, Resort View

Room, 3 Bedrooms, Garden View

Premium Room, 1 Queen Bed, Resort View

Premium Room, 3 Bedrooms, Garden View

Panoramic Suite, 2 Bedrooms, Garden View (Balcony)

Premium Suite, 1 Bedroom

Guest reviews of Sheraton Cascais Resort - Hotel & Residences

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Cascais Resort - Hotel & Residences

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