SUNSET INN NORTHLAKE

Clean and good parking.

Convenient updated property in combination with a knowledgeable and professional staff takes some of the stress out of business travel

Dog friendly with well-lit walking area. Property is in the middle of renovations but my room was very comfortable and to my surprise had a microwave and apartment size refrigerator which was not listed in the description.

Newly renovated property and exceptional staff

Very close to charlotte and staff was helpful nice. Property was clean and well maintained.

Always able to count on this property for an affordable, clean convenient room with wonderful customer service and amenities

Pros: room was clean and bed was comfortable. Cons: Check in was at 3 but room wasn’t ready until 5. Construction workers started metal fabrication outside of our door at 8am on a Sunday.

Yes, the rest was well needed. The room was very clean and I had a very restful quiet evening.

I confirmed our reservation by phone the day before check in, but when we got here there was no reservation in my name. The bathroom floor has black marks that come up easily with water. There’s unpainted drywall patches in several places on the walls. It is convenient to everywhere we’re going so that’s a plus.

The bathroom door looked as though it had been kicked in, and a cabinet door was broken off the hinges. I overlooked it and figured it was a "you get what you pay for" experience... and then I saw a roach in the bathroom in the middle of the night. I was definitely surprised to see how rundown the place was considering how nice it looked online in the photos. And if you're a light sleeper like me, staying a motel just off the interstate is not a good idea.

I don't expect a lot from Motel 6. I do expect the floors to be mopped. The floors were beyond filthy.

My son almost fell in the bathtub because it was so slippery, he did however wrench his knee. Water/sewer water came up between the tiles in the bathroom when you stepped on the floor in front of the toilet.

I had a bad experience with this motel. Pulling up to the motel 6 I immediately noticed the vacant buildings next door. I was planning to stay here by myself and checking in staff was helpful and respectful when I asked not to verbally state which room I was in. I pulled around to where my room was and the grounds were messy with empty blunt wraps, etc. I checked out my room and noticed corners that had not been swept, a leaking air conditioner, and floors that didn't appear mopped. The bed was made and looked clean. Because I was traveling on my own and I had only checked in a few minutes ago I chose to trust my gut and reach out to expedia immediately and see if it was possible to apply the money elsewhere. The motel front desk denied a refund and asked why I did not want to stay. When staff asked me why I did not want to stay I was honest and shared that I just didn't feel comfortable. He challenged this saying that they had security and it was a quiet property and that I could ask the men hanging around the lobby. I let him know that I could appreciate what he was saying but that it's different for a woman staying alone. Despite hearing him turn people down for rooms when I came to check in, he still chose to refuse to refund me and I gave him my key and left. Expedia also would not offer a refund. If you're iffy about this stay at all, just don't book here.

Very close to charlotte and staff was helpful nice. Property was clean and well maintained.

Expedia states rooms come with Microwave and coffee maker. No rooms have Microwave, Coffee maker or a Refrigerator. Day 1, they sent us to a room with extremely soiled floor-stains, gum, food, dust, etc. We complained and the moved us to better room. Day 2, room next to us had a loud party that went on until 1:00am. Day 3, they sent us to another room after we complained. That room had dirty bathroom floor which they came and cleaned. Smoke detector in next room had a dying battery. We told multiple staff but never fixed. Third room still had bugs on floor between furniture and no towel rods. Awful place. They should close and complete renovations, at least before they begin offering rooms.

DO NOT BOOK THIS MOTEL! If you put lipstick on a pig, it's still a pig! The floor appears to have never been mopped. I spilled water and used a towel to clean it up and it was FILTHY. There were hand prints on the wall by the toilet, hair on the "clean" towels, the sheets are stained with grease. At checkin, the staff kept complaining that Expedia overbooked the hotel and that their system was down. He said they only had about 4 rooms left and he had to physically go verify if the room was available to check someone in. It was quite a disaster. Overflowing trash cans at the stairways. The cleaning carts do not have mops, it is confirmed. No bed bugs... That is why we stayed. The toilet would sometimes flush. They have tried to spruce this place up but again it is bad. There was a prostitute walking around in broad daylight as comfortable as can be. Expedia needs to lower the rating to least a 5 or 4.

Didn’t have the cleanest room with debris on the bed and the chair, the big refrigerator was nice, need new pillow cases the ones I had, had makeup residue on em and toilet was outdated struggled to flush. Had cable but half of the channels wasn’t working.

Yes, the rest was well needed. The room was very clean and I had a very restful quiet evening.

The bathroom door looked as though it had been kicked in, and a cabinet door was broken off the hinges. I overlooked it and figured it was a "you get what you pay for" experience... and then I saw a roach in the bathroom in the middle of the night. I was definitely surprised to see how rundown the place was considering how nice it looked online in the photos. And if you're a light sleeper like me, staying a motel just off the interstate is not a good idea.

Room's AC was poorly maintained and very noisy. Kept hearing loud banging from it. Room itself smelled of smoke. At least the room had a microwave, refrigerator, and freezer, which was nice. The staff was also nice.

The room was fair for what I needed it for. A last minute travel. Check in was easy and pleasant so was check out. It did smell of cigarettes when I walked in the room. I’m not a smoker so that kind of turned me off. The cord for the coffee pot was extremely short so I had to move it to the night stand to use it and I had to move the desk to plug the tv in. The hot water was AMAZING!!!!

Dog friendly with well-lit walking area. Property is in the middle of renovations but my room was very comfortable and to my surprise had a microwave and apartment size refrigerator which was not listed in the description.

If you just wanna crash this is an ok spot for the money. Room was very clean. Staff helpful and welcoming. Room smelled of cigarette smoke, however.

The room was very poorly designed.

Air condition are really loud noise I can sleep

Pros: room was clean and bed was comfortable. Cons: Check in was at 3 but room wasn’t ready until 5. Construction workers started metal fabrication outside of our door at 8am on a Sunday.

There was no microwave or fridge and the remote wouldn't turn the tv

Excellent as always! I stay almost 2 times a week for work and have yet to have any issues or complaints. The staff is very friendly and helpful.

Always attentive staff and clean property make for a worry free experience time and time again.

Booked online went to check in no one was ever there for me to check in, doors were locked!!

The staff is AMAZINGGG!!! Always there to help when they are called upon. Love it here!!!!

Extremely friendly GM. Would definitely come back!

Staff menber pleasant and efficient. I got what I paid for. Good location for our trip to NFL game! Lock assembly was partially broken. Staff said lock is safe and that’s true.

Newly renovated property and exceptional staff

If i could give this property -10 stars i would… I booked this hotel last minute due to going to a concert at Bank of America stadium. Not only is it in a sketchy area BUT we DIDNT EVEN STAY HERE BECAUSE WE COULDNT CHECK IN TO THE HOTEL BECAUSE THE FROMT OFFICE WAS CLOSED?!?!?!?! So now I sit & wait for a response to my message to the property about a full refund because it is NOT my fault that i couldn’t even check in so i SHOULD NOT be charged. Hotel seemed pretty dirty just from looking at it on the outside. literally had to sleep in my car in uptown charlotte in a parking garage because no hotel was available.

Pros: room was clean and bed was comfortable. Cons: Check in was at 3 but room wasn’t ready until 5. Construction workers started metal fabrication outside of our door at 8am on a Sunday.

DO NOT BOOK THIS MOTEL! If you put lipstick on a pig, it's still a pig! The floor appears to have never been mopped. I spilled water and used a towel to clean it up and it was FILTHY. There were hand prints on the wall by the toilet, hair on the "clean" towels, the sheets are stained with grease. At checkin, the staff kept complaining that Expedia overbooked the hotel and that their system was down. He said they only had about 4 rooms left and he had to physically go verify if the room was available to check someone in. It was quite a disaster. Overflowing trash cans at the stairways. The cleaning carts do not have mops, it is confirmed. No bed bugs... That is why we stayed. The toilet would sometimes flush. They have tried to spruce this place up but again it is bad. There was a prostitute walking around in broad daylight as comfortable as can be. Expedia needs to lower the rating to least a 5 or 4.

Underrated. Quiet. Close to necessities. Great for long stay.

I confirmed our reservation by phone the day before check in, but when we got here there was no reservation in my name. The bathroom floor has black marks that come up easily with water. There’s unpainted drywall patches in several places on the walls. It is convenient to everywhere we’re going so that’s a plus.

The bathroom door looked as though it had been kicked in, and a cabinet door was broken off the hinges. I overlooked it and figured it was a "you get what you pay for" experience... and then I saw a roach in the bathroom in the middle of the night. I was definitely surprised to see how rundown the place was considering how nice it looked online in the photos. And if you're a light sleeper like me, staying a motel just off the interstate is not a good idea.

Quiet safe lots neaby

It was quiet.

Quiet comfortable

Staff menber pleasant and efficient. I got what I paid for. Good location for our trip to NFL game! Lock assembly was partially broken. Staff said lock is safe and that’s true.

I had a bad experience with this motel. Pulling up to the motel 6 I immediately noticed the vacant buildings next door. I was planning to stay here by myself and checking in staff was helpful and respectful when I asked not to verbally state which room I was in. I pulled around to where my room was and the grounds were messy with empty blunt wraps, etc. I checked out my room and noticed corners that had not been swept, a leaking air conditioner, and floors that didn't appear mopped. The bed was made and looked clean. Because I was traveling on my own and I had only checked in a few minutes ago I chose to trust my gut and reach out to expedia immediately and see if it was possible to apply the money elsewhere. The motel front desk denied a refund and asked why I did not want to stay. When staff asked me why I did not want to stay I was honest and shared that I just didn't feel comfortable. He challenged this saying that they had security and it was a quiet property and that I could ask the men hanging around the lobby. I let him know that I could appreciate what he was saying but that it's different for a woman staying alone. Despite hearing him turn people down for rooms when I came to check in, he still chose to refuse to refund me and I gave him my key and left. Expedia also would not offer a refund. If you're iffy about this stay at all, just don't book here.

Very close to charlotte and staff was helpful nice. Property was clean and well maintained.

If i could give this property -10 stars i would… I booked this hotel last minute due to going to a concert at Bank of America stadium. Not only is it in a sketchy area BUT we DIDNT EVEN STAY HERE BECAUSE WE COULDNT CHECK IN TO THE HOTEL BECAUSE THE FROMT OFFICE WAS CLOSED?!?!?!?! So now I sit & wait for a response to my message to the property about a full refund because it is NOT my fault that i couldn’t even check in so i SHOULD NOT be charged. Hotel seemed pretty dirty just from looking at it on the outside. literally had to sleep in my car in uptown charlotte in a parking garage because no hotel was available.

Staff is nice and very friendly, like to stay again prices are good per day. Breakfast availability they must added which is not available only coffee you have to make your own in your room which they provide you, rooms are nice and clean no bed bugs at all.