Is parking available at the hotel?

Nearby parking is available for a fee of EUR 33 per day, located approximately 1640 ft away from the hotel. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 19.50 for adults and EUR 8 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 11:00 AM. Late check-out may be available for a fee of EUR 15, subject to availability.

What accessibility features does the hotel offer?

The hotel provides step-free entrances and wheelchair-accessible facilities in public areas, ensuring comfort for guests with disabilities.

How is the hotel's location in relation to key landmarks?

The hotel is centrally located in Haarlem, just steps from St. Bavo Church and within a 5-minute walk of Teylers Museum. It is 0.4 mi from Frans Hals Museum and 6.4 mi from Zandvoort Beach.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age, though specific age details are not provided.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 44 per day, subject to availability. Advance request or confirmation may be required.

Ambassador City Centre Hotel Haarlem

Average nightly price at Ambassador City Centre Hotel by month, last 12 months (USD)
Month	Average price
January	$89
February	$95
March	$110
April	$172
May	$146
June	$137
July	$117
August	$158
September	$141
October	$127
November	$122
December	$106

What guests think

At Ambassador City Centre Hotel, travellers consistently praise the unbeatable central location in Haarlem and the friendly, helpful staff, while noting that room quality varies from basic to spacious with dated decor, and street noise can affect front-facing rooms.

Cleanliness feedback is mixed, with recurring mentions of stained carpets and tired hallways alongside several reports of clean, comfortable rooms. Warm weather can be uncomfortable due to the lack of air conditioning, and some guests encountered steep stairs or occasional elevator problems. Breakfast and the on-site restaurant are widely appreciated, though variety and special-diet options disappointed a few. Good for travellers prioritizing convenience over modern, fully climate-controlled rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar/restaurant is popular. Access can involve steep stairs and there were recurring reports of elevator outages or quirks; nearby parking is available but can be pricey.

Related guest reviews

4

Roelof

Sep 26, 2023

·

Stayed 1 night

Teleurstelling. Keurig voor 2 personen geboekt. Dit bleek ook uit de bevestigingsmail. Bij aankomst was slechts voor 1 bekend. Lift defect en koffer zelf laten dragen naar de 5e etage. Onvriendelijk. ‘S nachts lawaai en kamer bij keuken (geuren en lawaai van afvoer). Niet weer, jammer.

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10

Sheri

Apr 7, 2025

·

Stayed 2 nights

I enjoyed my visit tremendously. The woman who helped me check in was very kind and recommended places to go. The other front desk person Rolf was very kind and accommodating. The restaurant is centrally located to everything I wanted to see and do. The restaurant in the hotel called the Governor was absolutely fantastic. My server was Jorine and she was so kind. She gave me the best dining experience so a big thank you to her.

8

Peter

Mar 21, 2024

·

Stayed 13 nights

Pro: Superb bar and restaurant. Rooms clean with good shower. Staff are excellent and helpful. Location is central for exploration. Car park close by. Cons. Rooms are a little dated but well kept. Some street noise can be heard in certain rooms.

8

Adriana G

Sep 30, 2023

·

Location is perfect. Elevator was broken, so taking the stairs to the 3rd floor quickly lost its charm. Other than this, the stay was safe and comfortable. Staff was friendly and accommodating.

8

RICARDO

Apr 15, 2023

·

Stayed 3 nights

The location couldn't be better, right in front of the city square. The place has a very good restaurant with outside tables very European style. One caveat. This hotel is not for large or out of shape people or people with lots of luggage. Lots of steep stairs. Getting to the rooms is like solving a puzzle. Still, once in the room, it is fantastic.

10

Emma

Jun 2, 2024

·

Stayed 1 night

This hotel was amazing. Tbe location was brilliant. In the centre and close to everything. The staff were lovely and helpful. The bar and restaurant that is part of the hotel was a great bonus. The room was great. Loved the walk in shower.

8

Richard

Sep 27, 2023

·

Stayed 2 nights

The staff was helpful, but they had a problem with the the elevator jamming on certain floors. We were lucky it was working when we needed to take our luggage up to our room and back down, though we had to go to the 6th floor and then walk down to our room on the 5th floor.

8

Ayxa

Sep 8, 2024

·

Stayed 1 night

Very well located, across from the Cathedral. The dining room and lobby were very nice, the room was small, clean. However the hallways were not looking good. Even though there is a lift, we still needed to carry the bags up to a very steep staircase.

10

Jane

Apr 19, 2025

·

Stayed 1 night

The hotel is in a wonderful location. The drawback of the location is the 58€ parking for less than 24 hours at the closest city owned parking garage. Outrageous.

10

Niall

Mar 10, 2023

·

Stayed 1 night

Staff were great and the restaurant bar is good too. Location is perfect.

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Cleanliness

Cleanliness is inconsistent: multiple reviews cite stained carpets, worn corridors, and maintenance issues, while others describe clean rooms and tidy bathrooms.

Related guest reviews

4

Mirtill

Sep 29, 2025

·

Stayed 4 nights

This hotel is very outdated. The floor in our room was sagging and the carpets everywhere were dirty and stained. The photos on hotel’s website are very deceiving. The bathroom in our room was not even close to the photos. The shower floor was cracked, the water didn’t drain properly and the floor looked dirty because it’s so stained. We would not stay here again. I wish I read the reviews on Google and not on Expedia. The staff was nice and breakfast was very good. The location is excellent.

8

Hermann

Jul 14, 2024

·

Stayed 2 nights

Sehr zentral und gut gelegenes Hotel. Schönes, grosses Zimmer mit Sicht auf die Kathedrale. speziell grosses und bequemes Bett. Prtsonal an der Reception hilfsbereit und professionell. Möglichkeit, Velos sicher einzustellen. Bei Sauberkeit und Unterhalt besteht Potential: Ablauf in Dusche verstopft, so dass das Bad rasch unter Wasser stand; Zimmer war bei Bezug eher schludrig gereinigt

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6

Eric

Oct 19, 2023

·

Stayed 3 nights

This hotel has a excellent location. When we entered the hotel my wife asked how much we were paying to stay because the area and lobby was excellent. Once we entered our room she said some other things. There was a stain on the carpet just as we entered the room that made us look at the carpet more closely and we think that they should have replaced it already. The walls had marks all over and the curtains were dirty.The room had a nice size, shower was nice if you like drying the entire bathroom floor after using it. It was almost completely open to the rest of the bathroom. Our room had a vent pipe beside it and we listened to the air flow when ever it was quiet in the room. Fantastic location!

10

William

Oct 1, 2025

·

Stayed 1 night

Great location, friendly/knowledgeable staff, and super clean. Great stay.

6

Jacqueline

Nov 24, 2024

·

Stayed 2 nights

De ligging is wel top, zo in de stad em het uitgaans leven. Accomodatie zelf mag wel vernieuwd worden. Tapijt is kapot/dun, badkamer raam rozijn heeft schimmel, badkamerkast is ook vergaande glorie. Personeel zelf was wel aardig.

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8

Simone

May 15, 2025

·

Stayed 3 nights

A little dated and needs a good clean. Bit great location!

4

Sheryl

Sep 30, 2025

·

Stayed 3 nights

The exterior and lobby area of the hotel was lovely giving it an appearance of luxury. However once you exit the elevators and on your floor, the disrepair shows very quickly. The carpets were dirty and stained. The walls chipped. The room was very little, and for the most part clean but aged. The window looked over the roofs of neighbouring buildings and all the piping for ventilation etc. the bathroom was very small and you had to sit sideways on the toilet or your knees would hit the shower wall. The shower however was wonderful and hot!

6

Jared

Oct 18, 2023

·

Stayed 2 nights

Location is central and mainly the redeeming quality at this facility. When we checked in, the staff at reception were rude and unnecessarily sarcastic. The room was out of date and needed repair (e.g., scuffs and dents in the walls). Hallways were dirty as well, with dirty laundry piled in the hallways. Noise in the hallways and above us were very loud.

8

Elaine

Sep 30, 2024

·

Stayed 2 nights

The location is perfect. Right next to the church. Lots of shopping and dining options. The room has signs of wear but is clean and roomy.

4

Michele

Jul 28, 2024

·

Stayed 1 night

Om 15:30 willen inchecken, niemand bij receptie, kamer nog niet klaar. De kamer was klein en niet geheel schoon. Vlekken in het tapijt. Dikke laag stof op de staande ventilator. Afstandsbediening tv deed het niet. Geen koelkastje. Water van de douche ging onder douchewand door, daardoor toilet helemaal nat. Al met al niet veel soeps. De locatie is het enige positieve

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Rooms

Rooms range from simple and small to very spacious, with some offering church views or balconies; decor is often dated. Lack of air conditioning leads to hot rooms in warm weather, and front-facing rooms can be noisy, though back rooms are quieter.

Related guest reviews

6

Terrence

Nov 2, 2025

·

Stayed 2 nights

The hotel is in a great location, but it was a bit noisy at times (due to the nightclub). The staff were generally friendly, except for the man who checked us in.

10

Richard

May 14, 2025

·

Stayed 3 nights

Clean and comfortable. Great location. Not so keen on bathroom being a shower wet room though

10

Katrin

Aug 12, 2025

·

Stayed 2 nights

Amazing hotel in the centre of Haarlem. Stayed here 3 nights whilst doing a bike tour around Holland and this was a beautiful place to use as a base for a few days. The room and wet room were huge and we had a lovely view of St Bavo’s church. Just perfect! Also had to stay an extra night and luckily our room was still vacant!😊

4

Dennis

Jul 5, 2025

·

Stayed 3 nights

The window to the hotel was stuck open and the staff were unable to fix it. Plus there was no air conditioning.

6

Catarina Ellehuus

Jul 12, 2025

·

Stayed 3 nights

Bra service, lite slitet rum pga heltäckningsmatta, men badrummet var väldigt fint, plus var gott om utrymme och att vi hade balkong i familjerumnet på 6e våningen, med utsikt till solnedgången över katedralens tak

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8

wenche

Jun 16, 2025

·

Stayed 3 nights

Litt for varmt. Rommet hadde ikke aircondition. Bare vindu med vippe åpning.

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10

Jenny

Jun 27, 2023

·

Stayed 3 nights

Lovely central location, we got a room to the back so did not hear the busy streets. Very clean. No air conditioning just fans.

6

Stephen

Jun 4, 2024

·

Stayed 2 nights

Room allocated bore no resemblance to rooms shown on website, up in the roof with no view. Also quite a small room.

6

Debby

Jul 3, 2025

·

Stayed 1 night

Wij houden van Haarlem. En dit hotel is super centraal gelegen, vlakbij heel wat eet- en drinkgelegenheden. Wij waren hier net na een hittegolf, de kamer was bloedheet en er is geen enkele kamer met airco in het hotel. Er stonden 2 ventilatoren op wat verkoeling te bieden. Gezien de hitte mocht er wel een flesje water voorzien zijn in de minibar, die wel voorzien maar leeg was. Het raam stond open om verkoeling te bieden. Helaas kwam hier heel wat lawaai van buitenaf door (met het raam dicht ook trouwens). Het feesten buiten heeft geduurd tot 1u45, dit terwijl onze wekker al om 6u45 ging voor een geplande uitstap. Hoewel de ligging perfect is, zie je ons hier dus geen tweede keer.

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8

Wanja

Jul 5, 2024

·

Stayed 2 nights

We missed a refrigerator in the room and the room was very hot. No airconditioning. The fan did not really cool the room

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Service

Service is frequently praised as friendly, professional, and helpful, with staff accommodating requests and offering useful local tips. A minority reported rude interactions or poor follow-up.

Related guest reviews

10

Jo-Anne

Aug 16, 2025

·

Stayed 2 nights

The staff especially Rolf were extremely helpful.

4

Karen

Oct 7, 2023

·

Stayed 7 nights

Hidden expense beware.. Even though you have paid full price for your stay through expedia before arriving we paid over 1000 euros the hotel reception on checking in insist they take an 150 euro standing deposit for any damage to the hotel refundable after inspection after you leave the hotel. As a 71 year old I struggled to understand the reasoning, never experienced this before and questioned the chief receptionist who was very rude abrupt. Very upset that I dared question this and told us there was always an alternative which was to go elsewhere. Instead of being welcomed we were vilified for asking. We had just arrived. I asked her what the hotel rules were about damage and she refused to provide me any real detail Apart from a short form that i had to sign. They said that they did not have to tell expedia every detail of rules they may impose. The hotel is extremely hot and very uncomfortable and the room well used and looks rather downtrodden and beginning to become shoddy. We had to keep our french windows open as we had a garden room to get sufficient air.teenagers were playing football in the quadrangle and hitting the windows with the ball. You could hear everything through the paper thin walls. I remain depressed about the terrible disrespectful manner with which we were dealt at the hotel it was totally unnecessary and was not treated with the respect that normally receive as older people travelling abroad. This hotel is struggling and does not merit 3 stars

8

Joergen

Apr 29, 2025

·

Stayed 3 nights

This is a good hotel in a prime location in the center of Haarlem. The staff was really supportive and engaged themself making our stay more convenient. We bought bus tickets to the tulip park and it worked out well. Arriving from Schiphol airport by bus 300 to Haarlem center is smooth to a tens of an Uber. We can recommend this hotel.

8

Rutger

Apr 28, 2025

·

Stayed 3 nights

Great location in the heart of Haarlem with many restaurants around the hotel. Great staff as well.

10

Julie

Apr 17, 2025

·

The very competent clerk named Rolf was very kind and was able to get us into a room early. He made great recommendations for us to visit a nearby windmill (Adriaan) and that made for a great day! Room was comfortable, shower worked well, and breakfast was delicious. Very satisfied with it all. The location is between several outdoor restaurants on the side of the Grote St Bavo. Don't use the Google maps, it will take you away from the front door! Just get to the big church and walk around it. It was lovely to hear the church bells from the hotel, but they did not ring all night and did not disturb sleep.

2

Gabriel

Oct 13, 2024

·

Stayed 3 nights

Bizarre, unpleasant and outdated hotel, Good location but : - it is near cathedral which ring the bells every half an hour - same building : hotel private appartements - it has a commun interior court which is noisy until 3:AM and start again at 5:00 AM - difficult sleep - too much noisy Room : - has carpet which is not clean - see photos - has a decent size - rooms are bad isolated - has safe box and a kettle for instant coffee or tea - no fridge - inconfortable bathroom for towels - room has not AC only fans - heat is ok TV - Monday to Friday has only few dutch channels. WiFi is ok. Reception it is unwelcome with foreign tourists it is like they don’t want us ??? Conclusion : - unpleasant - noisy - overpriced - dated We stayed 3 nights and we regretted. I hope it helps. Gabriel

10

Lisa

May 9, 2025

·

Stayed 3 nights

Excellent location. Most professional and polite reception we’ve had from any hotel staff on our 4 week vacation!

10

JANE

May 14, 2025

·

Stayed 10 nights

The staff was amazing. My friend broke her wrist in town and they did everything they could do to help us. I would definitely stay there again.

10

Stephanie

Sep 1, 2025

·

Stayed 2 nights

The staff was extremely friendly and helpful. The hotel's location was perfect.

6

Jared

Oct 18, 2023

·

Stayed 2 nights

Location is central and mainly the redeeming quality at this facility. When we checked in, the staff at reception were rude and unnecessarily sarcastic. The room was out of date and needed repair (e.g., scuffs and dents in the walls). Hallways were dirty as well, with dirty laundry piled in the hallways. Noise in the hallways and above us were very loud.

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Location

Outstanding central setting beside the square and church, with easy walking access to restaurants, shops, and public transport. Noise from nightlife, bells, and early deliveries is a recurring issue for rooms facing the square.

Related guest reviews

8

john

Jun 12, 2023

·

Stayed 2 nights

Great central location, with plenty of restaurants, cafes and bars nearby. A short, 10 minute walk from the train station. Staff was friendly, booked dinner reservations and arranged an airport taxi. All with a smile.

10

Sandra

Sep 29, 2025

·

Stayed 1 night

Zimmer prima, Leute nett und zuvorkommend. Die Lautstärke von draußen muss man mögen. Für Reisende, die keine Ahnung haben was sie erwartet, kann die Lautstärke und der Trubel schon sehr überraschend sein

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2

Gabriel

Oct 13, 2024

·

Stayed 3 nights

Bizarre, unpleasant and outdated hotel, Good location but : - it is near cathedral which ring the bells every half an hour - same building : hotel private appartements - it has a commun interior court which is noisy until 3:AM and start again at 5:00 AM - difficult sleep - too much noisy Room : - has carpet which is not clean - see photos - has a decent size - rooms are bad isolated - has safe box and a kettle for instant coffee or tea - no fridge - inconfortable bathroom for towels - room has not AC only fans - heat is ok TV - Monday to Friday has only few dutch channels. WiFi is ok. Reception it is unwelcome with foreign tourists it is like they don’t want us ??? Conclusion : - unpleasant - noisy - overpriced - dated We stayed 3 nights and we regretted. I hope it helps. Gabriel

10

Ericka

Apr 23, 2025

·

Stayed 1 night

Best location, simple room but you could not ask for a better location!

6

Kamila

Jun 18, 2024

·

Stayed 1 night

Alles war soweit in Ordnung, außer dass man vor 6 Uhr morgens von dem Lärm der Lieferanten, die die Gastros beliefern, geweckt wurde, da unser Zimmer zur Straße raus war.

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10

Guy

Aug 5, 2024

·

Stayed 3 nights

Great location

10

Jane

Apr 19, 2025

·

Stayed 1 night

The hotel is in a wonderful location. The drawback of the location is the 58€ parking for less than 24 hours at the closest city owned parking garage. Outrageous.

8

Janet

May 15, 2025

·

Stayed 3 nights

Excellent central location in the heart of the old marketplace. Easy 15 minute walk to the train station which was better than taking a taxi due to mainly pedestrian traffic location. Walkable to many shops, restaurants, bars and city sites. Very friendly and helpful staff with easy check-in and out. Improvements - shower is almost on top of toilet with small glass wall separating them - glass wall should be longer as floor around toilet also gets wet and slippery. A small fridge would be nice too. Both of these maybe due to old nature of building.

10

Feng

Sep 20, 2025

·

Stayed 1 night

Walkable distance from all major attractions, a lot of restaurants near by, very convenient.

10

K

May 21, 2024

·

Stayed 3 nights

Great location in the heart of Haarlem

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Dining

Breakfast is commonly described as good to very good, though some found it basic, repetitive, or lacking options for special diets. The on-site restaurant/bar is praised for quality and convenience.

Related guest reviews

10

Mark

Feb 19, 2023

·

Stayed 2 nights

Hotel was more than expected, staff absolutely fantastic and friendly. Breakfast worth every penny 5⭐️ all round for us🤗

6

Malin

Apr 20, 2024

·

Stayed 3 nights

The hotel is located great just by the church and walking distance to Haarlem central station. Very nice surroundings! The hotel itself is ok, the window in our room had a quite big gap underneath so when it was windy outside we also got the wind right into our room… The door to our room didnt fully close itself so you had to push it close the last bit so when we arrived the door was open. We said no to house keeping since we werent sure they would close the door properly afterwards. The breakfast was very poor, I announced twice (a month and weeks prior) and upon arrival that I am vegan but the only thing they had was soy milk, milk free butter, one type of bread and cucumber & tomato. I would have liked to see more vegetables, cereals, oat meal, fruit salad for example.

10

Michael

May 19, 2023

·

Stayed 2 nights

The staff and the restaurant. We did the 3 course surprise meal two nights and the food was incredible and beautifully prepared. Look forward to when we can visit again.

8

Peter

Mar 21, 2024

·

Stayed 13 nights

Pro: Superb bar and restaurant. Rooms clean with good shower. Staff are excellent and helpful. Location is central for exploration. Car park close by. Cons. Rooms are a little dated but well kept. Some street noise can be heard in certain rooms.

10

Claudette

Jul 26, 2024

·

Stayed 3 nights

The staff is helpful and friendly. The location cannot be beat. Plenty of restaurants, shopping, amenities around. The breakfast was wonderful. Included eggs (scrambled and boiled), bacon and sausage, mushrooms, and pancakes. Variety of breads, donuts, granola, yogurt and fruits. Self services coffee machine for cappuccino and lattes. Our room was a little dated but that did not make it any less comfortable. The kettle in the room was wonderful for making coffee in our room in the morning. The hotel was prompt with our request for extra pillows and coffee as well as towels. This was very much appreciated. This is only of the only hotels in Haarlem with a gym. It’s nothing glamorous and appears to double as a storage space but it got the job done. There’s a treadmill, stairstepper, free weight dumbbells, smith machine, and total body weight machine. I highly recommend this hotel and appreciate how attentive the staff was to our needs.

6

Ursula

Jun 23, 2025

·

Stayed 3 nights

Gut gelegen im Herzen Harlem’s, aber dafür ziemlich laut. Das Hotel ist innen geradezu bedrückend dunkel, das fanden wir nicht so schon. Aber am meisten kritisieren wir das spartanische Frühstück mit Honig in kleinen Plastiktüten und nur Margarine in kleinen Plastikverpackungen (nicht gerade umweltschonend), wenig Auswahl und schrecklich künstlich schmeckendes Rührei. Nur der Kaffee war gut

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10

Tra

May 11, 2025

·

Stayed 2 nights

Fijn hotel, locatie top midden in het centrum, goed ontbijt.

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10

Thomas

May 14, 2023

·

Stayed 1 night

Excellent location. Very good breakfast. Very friendly staff.

10

Benjamin

Oct 3, 2024

·

Stayed 3 nights

Muy bien ubicado, justo en el Grote Markt, a 5 minutos de la parada de autobús Centrum/Verwulft por si vienes en Bus 300 de Schiphol o a 10 minutos de la estación del tren. Limpio, check in y out rápido, amables, bilingües. Desayuno muy completo, típico europeo. Lo recomiendo.

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10

Patricia

Mar 26, 2024

·

Stayed 10 nights

My room was comfortable and the location is very central of Haarlem. Short walk to the station. Breakfast had good choices of good food. Staff all lovely. Restaurant at hotel serves delicious food.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $125	3 $123	4 $139	5	6 $163	7 $223
8 $121	9 $122	10 $138	11 $139	12 $141	13 $134	14 $220
15 $117	16 $123	17 $114	18 $124	19 $124	20 $167	21 $191
22 $122	23 $121	24 $148	25 $159	26 $153	27 $141	28 $179
29 $121	30 $121

Ambassador City Centre Hotel

Prices for Ambassador City Centre Hotel

Monthly average prices

About this property

Location

Room options

Classic Church View Room

Comfort Triple Room

Comfort Quadruple Room

Comfort Double Room

Suite

Comfort Plus Room

Guest reviews of Ambassador City Centre Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Ambassador City Centre Hotel

Considering this hotel for your Haarlem trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $256	23 $170	24 $226
25 $103	26 $112	27 $109	28 $126	29 $105	30 $128	31 $210