Name: Carlton Square Hotel
Address: Baan 7, Haarlem, Netherlands, Haarlem, North Holland, NL
Price range: $143–$321 per night
Rating: 8.83

What guests think

At Carlton Square Hotel in Haarlem, guests consistently praise the friendly, attentive staff, comfortable rooms and beds, a quiet yet convenient location near the center and park, and the well-regarded onsite restaurant and breakfast, with handy paid parking available.

Several guests also note good value, tasteful public spaces, and useful extras like bike rentals or complimentary minibars in some rooms. Downsides that appear across several reviews include inconsistent or ineffective air conditioning, occasional maintenance issues or housekeeping delays, and breakfast or parking costs that feel high. A dependable choice for leisure or business stays in Haarlem.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site restaurant and bar are widely praised. Guests appreciate the underground paid parking with hotel discounts and convenient bike rentals; some note parking can be pricey.

Related guest reviews

10

Gary

Sep 4, 2025

·

Stayed 2 nights

Great hotel and staff always attentive to the guests. Restaurant food is lovely would highly recommend the Steak Frites for an evening meal. Thanks all see you next week

8

Andreas

Apr 30, 2025

·

Stayed 2 nights

Ein sehr schöner Aufenthalt. Die Lage des Hotels ist perfekt. Das Auto konnte in der Tiefgarage stehen und laden. Das ist allerdings teuer. Das einzige Störende war die Besuchsritze im Bett

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10

helena

Jun 27, 2024

·

Especially grateful for garage parking for our very large van. $22.50 for overnight

10

Edward William

May 30, 2024

·

Stayed 4 nights

Great hotel , high end type but quite cost effective Food was excellent Great choices for breakfast Reception staff courteous and polite and helpful Restaurant / bar staff were great Located close to transport links to get to Amsterdam The hotel has bikes to hire including e-bikes there is also a bike hire shop nearby We hired bikes and went to the beach which was unexpected as we had originally planned a city break but the beach is a short cycle away Overall excellent stay

10

Elizabeth

Oct 7, 2025

·

Stayed 3 nights

A public parking garage is under the hotel & the hotel will give you a discount card to use. Yes, you can use the card for in & out repeatedly. Great savings.

10

Alicia

Nov 1, 2025

·

Stayed 3 nights

Clean nice hotel - staff was very welcoming and friendly. The restaurant at the hotel was excellent. I would highly recommend.

10

Christine

Sep 29, 2024

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Stayed 3 nights

This is a really great hotel where the standards of cleanliness and comfort are very high. Dinner and lunch were both delicious and there is a good atmosphere in the restaurant and the staff are courteous. I would stay here again if I visit Haarlem in the future.

8

Judith

May 21, 2023

·

Stayed 3 nights

Gute Lage zum Ausgehen und Shoppen. Frühstück lässt keine Wünsche offen. Leider kostet das Parken in der Hotelgarage 20€ am Tag. Und das war noch ein günstiger Tarif. Können das Clubsandwich und die Fritten vom angrenzenden Restaurant Zocher empfehlen, wenn man zu müde ist, um zum Abendessen nochmal rauszugehen

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10

SUE

Oct 13, 2024

·

Stayed 1 night

This is a fabulous hotel from the friendly welcome at reception to the comfort of the room. Excellent snacks from the bar in the evening. Having a minibar was a bonus and worth the extra for the beautiful crystal glasses provided. Having a car pass for the garage was also a bonus. The beds are really comfortable with high quality bed linen.

8

Ralf

Feb 4, 2024

·

Stayed 1 night

Prima hotel aan de rand van de binnenstad. parkeren onder het hotel is ideaal. Met een bar en restaurant.

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Cleanliness

Rooms and common areas are generally very clean and well kept. A few guests mention odors or a not-clean public restroom.

Related guest reviews

8

David

Jun 27, 2025

·

Stayed 1 night

We were permitted to do an early check in, very appreciated after a long flight. Hotel was clean and room was perfect. All around, satisfied

10

Gillian

Jul 5, 2025

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Stayed 3 nights

Nice hotel close to the park but within easy walking distance of main shopping area. The staff were friendly and the hotel was nice and clean

10

Paul

Nov 3, 2025

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Stayed 3 nights

V clean room. Comfortable bed. V helpful staff

10

Wil

Apr 20, 2025

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Stayed 1 night

Alles prima in orde, alleen het heren toilet was niet schoon en er was geen zeep.

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10

Manuel

Jul 22, 2025

·

Stayed 4 nights

Sehr gut ist die Lage und vor allem mit Terrasse. Das Badezimmer ist modern und sauber. Ich komme wieder.

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8

Carsten

Jan 25, 2026

·

Stayed 11 nights

Alt super fint Personalet venlige og med smil Hotellet rent

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8

D

Jun 29, 2025

·

Stayed 1 night

Kamer +Badkamer was netjes en schoon

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10

Sandra

Apr 7, 2025

·

Stayed 2 nights

What a fabulous hotel. It was clean and tidy. The staff were all very friendly and helpful. Our room had a small balcony, no room for a chair though. The mini bar was free and topped up every day. Great selection for breakfast. We had dinner there one night, fish and chips which was so tasy. The bus stop is just round the corner with buses running regularly to Haarlem station, where you can easily get the train into Amsterdam. I would definitely recommend this hotel and would go back again.

10

Alicia

Nov 1, 2025

·

Stayed 3 nights

Clean nice hotel - staff was very welcoming and friendly. The restaurant at the hotel was excellent. I would highly recommend.

6

Juliane

Jan 3, 2025

·

Stayed 2 nights

Schlechte Matratzen, Kissen, muffiges Zimmer, sehr spartanische Einrichtung, anders als auf Fotos online, sehr unaufmerksamer Service in bar und schlechte Küche. Preis-/Leistung passt nicht, zu teuer für das, was man bekommt. Frühstücksbuffet viel zu teuer.

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Rooms

Rooms are comfortable and often spacious, with very comfortable beds and some balconies or park views. Recurring drawbacks include ineffective air conditioning in some rooms and dated or faulty fixtures such as showers, lamps, or TVs.

Related guest reviews

6

Claire

Oct 29, 2025

·

Stayed 2 nights

Bathroom shower design can be improved upon. Also, the sink valve stuck, had to call in 3rd party to service. Our booking seemed to have included breakfast because the add on option was greyed out. At hotel restaurant, staff demanded payment right then and there, didn’t allow we add to the room to settle at check out …

8

Anne-Marie

May 20, 2024

·

Stayed 1 night

Leuk hotel, wel een beetje verouderd. Lichtknopje badkamer op verkeerde plek, weinig oplaadpunten bij het bed. Bed beetje hard. Goede douche. TV uit het jaar 0. Prima locatie en aardig personeel.

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10

James

Aug 10, 2025

·

Stayed 4 nights

Fantastic experience at the Carlton Square. Haarlem is a very charming and comfortable place, and we slept in maybe the most comfortable bed we've ever slept in. The Carlton Square is an oasis in the middle of an oasis.

10

Brian

Aug 6, 2023

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Stayed 1 night

Warm and efficient welcome from very friendly staff. Lovely, comfortable hotel in centre of this beautiful city. One small quibble, the queen bed was two distinct halves, impossible to sleep in the middle and was a little lumpy and old.

10

Kelli

Apr 14, 2024

·

Stayed 1 night

Nice big room super comfortable clean and quiet

4

James

Aug 14, 2024

·

Stayed 1 night

Air conditioning was broken days before I booked - no notice of that. Checked in at 9pm and was only told about it AFTER I had checked in. It was too late to change to a different hotel. Didn’t sleep a wink on account of it being so hot in my room. Very deceitful.

10

Thomas C

Jul 26, 2024

·

Stayed 1 night

We thoroughly enjoyed our stay at Carlton Square. Our room was nicely furnished and decorated. The hotel is close to restaurants and attractions such as the Frans Hals museum, and a reasonable walk to the Haarlem city center. A great value.

8

Gordon

Sep 28, 2024

·

Stayed 3 nights

We’ve stayed at The Carleton many times. It is convenient to Schiphol airport by car. Parking is available under ground. The location is ideal for accessing the pedestrian friendly main streets in Haarlem. Breakfast is plentiful, although I miss the raisin buns. However, the carpet needs changing, the rooms need a new coat of paint, lighting in the bedrooms is insufficient especially in the upcoming long winter days. Air conditioning is NON-existent unfortunately, despite advertising that claims it is available. A noisy fan does blow air, but it doesn’t cool the room at all! This is an on-going issue and should be addressed as the days, even in NL become hotter during the summer/late fall days. Opening a window isn’t always an option when it’s hot outside, wet outside and/or noisy outside. Sadly the hotel is looking tired. That said, we will return.

10

Wendy

Jul 8, 2025

·

Stayed 3 nights

Loved this hotel. The bed and pillows were extremely comfortable. The room was a good size. And the location was nice.

6

June A

Aug 19, 2025

·

Stayed 3 nights

4th time staying at Carlton Square, however it was not a good as previously. Shower was leaking and smellt like a bin. We used towels to mop up the flooding. Floor lamp broke with No electricity and the coffee machine was also broken. Reported all of this to Duty manager but they FAILED to get it sorted. Not acceptable Carlton Square. Will consider not staying here again. Poor service this time.

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Service

Staff are widely praised as friendly, welcoming, and helpful. Occasionally guests report lapses such as unresolved maintenance, slow or unavailable housekeeping, or a brusque interaction.

Related guest reviews

10

Christopher

Jul 22, 2023

·

Stayed 2 nights

The hotel staff are excellent, and the hotel has a nice restaurant and bar. The location is ideal. Close to all the restaurants and shops, as well as busses. Yet, you’re located on a park away from the hustle and bustle. I will return.

10

Tristan

Feb 7, 2026

·

Stayed 4 nights

Bon emplacement, hotel au calme, certaines chambres ont une vue sur la parc. Excellents lits et petit déjeuner de très bonne qualité. Personnel très agressif

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10

Ronald

Jan 2, 2026

·

Stayed 1 night

Zeer vriendelijk personeel

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2

Karim

Jun 6, 2023

·

Stayed 1 night

I made this reservation months in advance and i booked a non refundable rate for it. A week later i found out my partner could only travel a few days later from the dates i booked and i asked the hotel to kindly move the night i had booked 2 days later and if there was a change in rate to pay that i would do so gladly. Still months ahead of my check in date. The hotel refused to move my reservation and said to take it up with hotels.com without making a minimal effort to be accomodating. Having owned various hotel properties i know for a fact a hotel can easily modify dates in their internal property management system and it will automatically readjust their availibility on external websites like expedia and hotels.com , it literally takes a minute to do so. It was a small favor to ask in a business where people should be flexible and accomodating to their guests but instead they refused any adjustments. What sets a good hotel apart from a bad one is in the service and the details. Hard fail on this one.

10

Mohit

Jul 17, 2025

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Stayed 4 nights

It was a great experience. Staff were attentive and very helpful. The housekeeping was so quick with all our demands - i recommend this place

10

Sandra

Apr 7, 2025

·

Stayed 2 nights

What a fabulous hotel. It was clean and tidy. The staff were all very friendly and helpful. Our room had a small balcony, no room for a chair though. The mini bar was free and topped up every day. Great selection for breakfast. We had dinner there one night, fish and chips which was so tasy. The bus stop is just round the corner with buses running regularly to Haarlem station, where you can easily get the train into Amsterdam. I would definitely recommend this hotel and would go back again.

10

Gerrit

Apr 23, 2024

·

Stayed 1 night

Bijzonder prettig gemanaged hotel. Al het personeel is bijzonder attent en vriendelijk. Je merkt dat iedereen zijn best doet om het de klant naar de zin te maken. Dat geeft een positief gevoel/indruk. Vandaar deze positieve beoordeling. Hotel ligt in rustige buurt op loopafstand van centrum. Parkeergarage naast het hotel gelegen.

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8

Donna

Oct 22, 2025

·

Stayed 3 nights

The hotel itself was lovely. Restaurant was great. Our server was fantastic. Staff at the front desk were nice as well. My only complaint was after 2 days I asked for maid service for our bathroom and clean towels. When I came back to my room there was a bag of 2 towels and a washcloth hanging on the door knob. Called to complain and the girl from the desk came up and brought us clean cups, tea and coffee and took away or dirty towels. She said there was no one there from housekeeping.So..

10

Daryl

Jul 2, 2025

·

Stayed 5 nights

Great location and great staff. Service was excellent.

6

June A

Aug 19, 2025

·

Stayed 3 nights

4th time staying at Carlton Square, however it was not a good as previously. Shower was leaking and smellt like a bin. We used towels to mop up the flooding. Floor lamp broke with No electricity and the coffee machine was also broken. Reported all of this to Duty manager but they FAILED to get it sorted. Not acceptable Carlton Square. Will consider not staying here again. Poor service this time.

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Location

Quiet setting by a park within easy walking distance of Haarlem’s center, dining, and buses to the airport or Amsterdam. Some find the train station a longer walk and access occasionally affected by roadworks.

Related guest reviews

8

Marleen

May 8, 2023

·

Stayed 6 nights

Goed en net hotel. Kamer was wat krap voor een familiekamer. Ontbijt was in orde, maar niet heel ruim. Goede loopafstand van centrum. Naar station wel even lopen.

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8

John

May 22, 2024

·

Stayed 1 night

This was a very small room just outside of the Centrum. So, the location wasn't as convenient as many of the other places within the Centrum. They do have a nice bar and restaurant area

8

Finy

Jun 23, 2023

·

Stayed 1 night

Niet goed bereikbaar door wegwerkzaamheden. Wat info vooraf had ik op prijs gesteld

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10

Sheldon

May 22, 2024

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Stayed 2 nights

Soft bed, central location close to transit hub area. Overall a great experience.

10

Gillian

Jul 5, 2025

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Stayed 3 nights

Nice hotel close to the park but within easy walking distance of main shopping area. The staff were friendly and the hotel was nice and clean

10

Myra

Oct 24, 2025

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Stayed 1 night

Aangename temperatuur, errug vriendelijk personeel en dichtbij Haarlem centrum.

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8

Lindsay

Sep 28, 2024

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Stayed 2 nights

The hotel is situated just outside the centre of Haarlem 5 minutes walk from the Frans Haals museum. It is very easy to get to be car and parking is very convenient. All you want to see is walkable. As well as restaurant in hotel there is an excellent bistro and a first class Italian within minutes of the hotel. Staff very friendly and most helpful.

10

Mark

Sep 28, 2025

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Stayed 2 nights

This hotel was absolutely the best - excellent for shopping, dining and sightseeing. It was a very convenient location for getting to the airport via the bus. Definitely would recommend as a place to stay in Haarlem and will return if we should ever be in the area!

10

Catheryn

Jan 28, 2024

·

Stayed 2 nights

Lovely hotel out of the noise and bustle of Amsterdam; easy access from this hotel to downtown Amsterdam. Location is central in Haarlem and transportation to/from the airport is easy.

10

Sandra

Apr 7, 2025

·

Stayed 2 nights

What a fabulous hotel. It was clean and tidy. The staff were all very friendly and helpful. Our room had a small balcony, no room for a chair though. The mini bar was free and topped up every day. Great selection for breakfast. We had dinner there one night, fish and chips which was so tasy. The bus stop is just round the corner with buses running regularly to Haarlem station, where you can easily get the train into Amsterdam. I would definitely recommend this hotel and would go back again.

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Dining

On-site dining is a highlight, with tasty dinners and a pleasant bar, plus generally well-regarded breakfast buffets. Several guests find breakfast pricing high or quality inconsistent at times.

Related guest reviews

10

Gary

Sep 4, 2025

·

Stayed 2 nights

Great hotel and staff always attentive to the guests. Restaurant food is lovely would highly recommend the Steak Frites for an evening meal. Thanks all see you next week

8

Gabriela

Apr 13, 2025

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Stayed 1 night

nice bed, good restaurant for dinner. breakfast was a bit expensive for the choice

10

Christina

Nov 7, 2025

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Stayed 3 nights

This place was amazing! The restaurant was absolutely delicious! The rooms and staff were wonderful. Great location in a beautiful town! I recommend this place highly!

10

Kelli

Jun 22, 2025

·

Stayed 6 nights

Lovely hotel with a nice restaurant. Great food. Good service. Good location. Quiet area.

8

Thomas

Jun 2, 2024

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Stayed 1 night

Sehr freundliches, zuvorkommendes Personal. Sehr gutes Frühstücksbuffet. Schönes Hotel in ruhiger Lage.Nur 3 min. bis in die Altstadt.

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8

Alfred

Aug 12, 2022

·

Stayed 1 night

Für uns war das Carlton Square ein Hotel für die Durchreise. Gutes Business Hotel mit mässigem Frühstücksbuffet. Speck verbrannt, Rühreier kalt. Zimmer gross und sauber. Mühsame Zufahrt zum Hotel.

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10

Sandra

Apr 7, 2025

·

Stayed 2 nights

What a fabulous hotel. It was clean and tidy. The staff were all very friendly and helpful. Our room had a small balcony, no room for a chair though. The mini bar was free and topped up every day. Great selection for breakfast. We had dinner there one night, fish and chips which was so tasy. The bus stop is just round the corner with buses running regularly to Haarlem station, where you can easily get the train into Amsterdam. I would definitely recommend this hotel and would go back again.

10

Alicia

Nov 1, 2025

·

Stayed 3 nights

Clean nice hotel - staff was very welcoming and friendly. The restaurant at the hotel was excellent. I would highly recommend.

6

Juliane

Jan 3, 2025

·

Stayed 2 nights

Schlechte Matratzen, Kissen, muffiges Zimmer, sehr spartanische Einrichtung, anders als auf Fotos online, sehr unaufmerksamer Service in bar und schlechte Küche. Preis-/Leistung passt nicht, zu teuer für das, was man bekommt. Frühstücksbuffet viel zu teuer.

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10

Christine

Sep 29, 2024

·

Stayed 3 nights

This is a really great hotel where the standards of cleanliness and comfort are very high. Dinner and lunch were both delicious and there is a good atmosphere in the restaurant and the staff are courteous. I would stay here again if I visit Haarlem in the future.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$117
February	$120
March	$140
April	$216
May	$179
June	$173
July	$138
August	$191
September	$188
October	$165
November	$148
December	$134

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $313	9 $293	10 $271	11 $260	12 $252
13 $147	14 $198	15 $321	16 $268	17 $215	18 $238	19 $308
20 $163	21 $167	22 $194	23 $202	24 $179	25 $288	26 $287
27 $161	28 $215	29 $177	30 $201

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $248	3 $283
4 $158	5 $168	6 $179	7 $158	8 $154	9 $190	10 $245
11 $149	12 $150	13 $156	14 $177	15 $157	16 $193	17 $257
18 $143	19 $160	20 $183	21 $191	22 $193	23 $205	24 $259
25 $149	26 $182	27 $266	28 $231	29 $185	30 $192	31 $253

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About this property

Location

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What guests think

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