The High Line Hotel

Nice but older hotel. Rooms were clean and bed was comfortable. No lobby for check in but staff was very friendly, attentive and helpful. Room wasn’t ready at noon but they held our bags while we shopped around. Water in the room would have been nice. The bar and coffee shop is not part of the hotel so you couldn’t use room charge. Overall a nice stay

We stayed at The High Line Hotel over a hot August weekend to celebrate our daughter’s birthday. We were greeted upon arrival, however it wasn’t until we were inside checking in that we realized the man who offered to take our bags was actually apart of the hotel - he didn’t have a marked uniform on. We stayed in a double queen room. It’s by far the largest room we’ve ever stayed at in New York. There were 2 closets! The bathroom was large. The water pressure was pretty good. The bed was very comfortable. The room was quiet from other guests. The first night we heard noise from outside traffic but on the second night we did not. Overall it’s more of the quieter hotels we’ve stayed at in the city. We didn’t receive turn down service as mentioned on the website and I wasn’t able to get any help from the hotel on birthday decor or a special treat for my daughter. Loved having the coffee shop downstairs. Everything we had was great. Would have loved to have had a cocktail at the outside bar but it closed before we got home each night. We didn’t use the bikes but they looked brand new. The hotel staff made excellent recommendations - we enjoyed Brooklyn Bagel & Coffee Company as well as Gotham Pizza. Location was great for us. We walked to Broadway, the Flat Iron District, the NYC Public Library, Times Square, The Village and took a subway down to the Financial District. The High Line entrance is right across the street from the hotel and Chelsea Market around the corner.

.(.Guests of The High Line Hotel are invited to grab one of our complimentary Shinola bicycles and a helmet for a ride to Hudson River Park or through Chelsea!) the bicycle of the hotel not so easy to get on and not so complimentary....i try to have one and they told me tu use the city bicycles ???

Lovely boutique hotel with a wonderful coffee shop and beautiful courtyard to sit at and enjoy. We also loved the pop up restaurant/bar in the courtyard.

This hotel is gorgeous, the outside, inside and my room. The staff seemed a bit uninterested, but overall I had a good experience. I really liked the Chelsea Piers gym access and the outdoor courtyard.

Iconic building...the hotel is lacking amenities. No front desk, very few good food options, and very expensive overpriced outdoor bar; expensive cocktails that were not good.

We stayed here as part of a family group, so I got to see three other rooms in addition to my own. All were well appointed, very well decorated, and very comfortable. Spacious by New York standards, with a robe and cozy slippers, and the most incredibly comfortable bed I think I've ever slept in. Grabbing a coffee and hanging out in the lobby is a must, because you'll get to see a lot of adorable dogs walk through. Don't forget to take advantage of the day pass at the Chelsea Pier, because that is an absolutely phenomenal gym! Good breakfast options nearby, but you'll need to walk a few blocks over for dinner.

Charming hotel in a perfect location. Very friendly helpful staff, good WiFi, I was able to work remotely. Linens and amenities are excellent. Supperb café on the premises. Hotel being dog friendly, is a huge plus for me. Would be great to have a washlet seat in the bathroom is the only suggestion. Highly recommend, definitely will stay again.

no dining facilities except drinks

For us, traveling with the dog it was excellent. You feel like you're on the set of a Wes Anderson film. It is very quaint. Our room was super small, but the mattress was very good. I would like more in room amenities like a coffee maker or better glassware Instead of lots of sharp pencils and an envelope sealer. It was not a very practical room. I cannot remember the last time I stayed in a hotel with a window unit air conditioner, which was very noisy to sleep with but needed. The property itself is very nice especially the downstairs coffee bar in the outside areas, but there is no food. We ended up going to the Chelsea market and getting nibbles and taking them back and just having them at the outside table area with some drinks. It is the most dog friendly hotel you can imagine and for that it made it worthwhile for us.

Clean room with great amenities and nice staff.

Room was huge, with 2 Queen beds. Very clean and very nicely appointed room. Outside garden bar was nice and there are plenty of great restaurants nearby.

The location is definitely the only thing standing out and the idea of the Hotel—very convenient for getting around New York, and surprisingly quiet for Manhattan, which was appreciated. However, the condition of the hotel leaves a lot to be desired. The building is very old, and it shows. There’s a persistent musty, old smell, and we noticed signs of mold. The AC is very loud, and I am not a light sleeper and I had a hard time. Between that and the smell. The walls were visibly uneven, with several areas showing patch jobs that looked like quick fixes for deeper structural issues. Cleanliness was below average, and there’s no concierge or security, which made the stay feel more like a dated apartment rental than a proper hotel for the money. If you're only after a quiet spot in a good location and don't mind rough conditions, this might work—but it’s far from comfortable or well-maintained.

Beautiful historic building, room was very spacious and clean.

Beautiful hotel, well located, great staff…however the windows are so dirty it’s nearly impossible to enjoy the view.

My room did have an order but a great place and staff.

It’s an old building which adds to the “charm”. But the lack of repairs and regular maintenance makes it an awful stay!! Bathtub water is semi-clogged, filthy corners that need repair or better cleaning, worn out sinks with stains and cracks and so much more … my wife and I won’t stay here anymore … although we love the Chelsea area.

The room was tired. Shower didn’t drain, dirty tiles and grout. Furniture in the room was covered in stains. Bed sheets were clean at first glance but had some stains when we looked a bit closer but they were clean.

The best feature of this hotel is its location especially for The High Line, Hudson Yards, Chelsea Market and The Whitney Museum. Our room # 27 1/2, was quite small despite the hotel advertising that its rooms are oversized. Maybe we got this room because we booked through Expedia at a slightly discounted rate.The room was clean and comfortable and the staff and service excellent. There is a beautiful courtyard in front but once the Fairweather Bar opens, hotel guests are not allowed to sit there and drink coffee even if purchased from the hotel cafe. There’s a rear courtyard but it’s not well shaded. Also, the hotel advertised a free breakfast and Ed water bottle for each room but had none at the time of our stay. Overall, not a great value for the price.

Unfortunately, our stay was marred by significant noise issues. Our lower floor room was directly impacted by lobby and cafe activity starting around 5 am, making sleep impossible. The room itself felt unclean and eerie, with visible blood splatter on the bathroom wall. A persistent musty odor added to the discomfort. While the bed was comfortable and the staff were friendly, the poor sound insulation and cleanliness issues overshadowed any positives. The dim lighting and haphazard renovations further detracted from the experience. We resorted to melatonin to get any sleep on our final night.

I had a wonderful stay at the High Line Hotel. The location is tucked just off the High Line, which made it feel peaceful and quiet while still being close to everything. The building itself has an older charm that adds to the character of the experience. The bed was excellent, one of the most comfortable I’ve slept in at a hotel, which made for a great night’s rest. Overall, it’s a unique and relaxing place to stay in the city, perfect if you want comfort and a quieter atmosphere without being far from the action.

This hotel was in no way worth the money. The area was lovely with lots of dining options. Very walkable and safe. The hotel room was OK but it lacked amenities that should have been available for the cost such as smart TV that allows connection to streaming services and in-room coffee facilities. The housekeeping was mediocre with a bathroom towel put on the floor behind the toilet and no bathmat (just a hand towel for a bathmat). The room is old and so are the furnishings; while some were vintage others were just worn out. The internet was down for a whole day during our 3-day stay with no information as to when it would be available.

Super friendly staff. Nice rooms. Comfy bed. A bit noisy on the 10th Ave side. Super location.

Very nice, quaint hotel, very close to the highline and good walking. Unfortunately, the air conditioning did not work in the middle of July so it was a very hot night of sleep!

The most comfortable bed ever! I had my best night of sleep in this hotel! I loved the water refill station and the courtyard. Excellent neighborhood.

Nice place. Impossibly small room.

We had great hopes for this hotel and we’re excited to stay somewhere different for our yearly business trip to New York. The hotel was lovely and the staff was super welcoming. However, on night 2, the heating went off. I’m not sure if it was property wide, but our room was affected and it was almost unbearable. We had to ask for heaters and for extra blankets. (it would’ve been great to have some kind of communication from the hotel manager about what was going on and offer these things, but we heard nothing about it) We even bought our own heating pads because it was very cold in the night was around 18° or 19° on average. We did ask for a bill adjustment, but if they did, it was hardly noticeable. That was a bit disappointing. The only other thing I would say is that because it’s an older (and beautiful! ) property, and the glass must be a little thin, we could hear almost every outside noise. We were on the second floor, so pretty close to the sidewalk, but people would sneeze and we could hear it. I think I’d stay there again, but I would make sure it was fall or spring so that we wouldn’t have to worry about the temperature situation.

Charming hotel in a perfect location. Very friendly helpful staff, good WiFi, I was able to work remotely. Linens and amenities are excellent. Supperb café on the premises. Hotel being dog friendly, is a huge plus for me. Would be great to have a washlet seat in the bathroom is the only suggestion. Highly recommend, definitely will stay again.

The room was freezing when I inquired the front desk staff reported the heat will not be turned on for another couple of days blankets were offered but the temperature was extremely uncomfortable given temperatures were in the 30s outside. Also, When I took a shower the tub did not drain at all

The best feature of this hotel is its location especially for The High Line, Hudson Yards, Chelsea Market and The Whitney Museum. Our room # 27 1/2, was quite small despite the hotel advertising that its rooms are oversized. Maybe we got this room because we booked through Expedia at a slightly discounted rate.The room was clean and comfortable and the staff and service excellent. There is a beautiful courtyard in front but once the Fairweather Bar opens, hotel guests are not allowed to sit there and drink coffee even if purchased from the hotel cafe. There’s a rear courtyard but it’s not well shaded. Also, the hotel advertised a free breakfast and Ed water bottle for each room but had none at the time of our stay. Overall, not a great value for the price.

Fun botique feel and very friendly staff, but I couldn’t figure out the TV for the life of me and they never sent help. Also they just plum forgot to give us housekeeping service. Oops!

We loved staying at this hotel and would definitely stay again. We stayed in one of the suites and it was one of the largest hotel rooms we have been in while in NY. Our room was well appointed and quiet. Staff was friendly and helpful.

Check in gentlemen were very warm and welcoming. Love the whole vibe. We will be back!!

Lovely property with friendly staff

The staff at this hotel was very accommodating. Rooms were clean but the hotel needs some updating. I loved the outdoor seating as well as the comfortable indoor lobby seating to have a light breakfast or an evening cocktail. The history of the property is very interesting and you really do take a step back in time. I would definitely stay there again for its ambiance as well as being a great location.

Exceptional staff. The most welcoming atmosphere. I stayed in 3 different 4 star+ hotels during my week in Manhattan and this was the personalized experience I had.

We had great hopes for this hotel and we’re excited to stay somewhere different for our yearly business trip to New York. The hotel was lovely and the staff was super welcoming. However, on night 2, the heating went off. I’m not sure if it was property wide, but our room was affected and it was almost unbearable. We had to ask for heaters and for extra blankets. (it would’ve been great to have some kind of communication from the hotel manager about what was going on and offer these things, but we heard nothing about it) We even bought our own heating pads because it was very cold in the night was around 18° or 19° on average. We did ask for a bill adjustment, but if they did, it was hardly noticeable. That was a bit disappointing. The only other thing I would say is that because it’s an older (and beautiful! ) property, and the glass must be a little thin, we could hear almost every outside noise. We were on the second floor, so pretty close to the sidewalk, but people would sneeze and we could hear it. I think I’d stay there again, but I would make sure it was fall or spring so that we wouldn’t have to worry about the temperature situation.

The staff allowed me to check in before 4 p.m., a very nice gesture!

Staff did not help AT ALL with luggage and we were really struggling, at checkout we left the lobby door open to leave our luggage’s outside to wait for our ride, and instead of asking if we needed help they asked “are you done with this door?” super ignorant lmao.

Frank checked me in. Not only was he super friendly, but he also gave me an upgrade so that I could overcome my jet lag more easily ☺️

I had a wonderful stay at the High Line Hotel. The location is tucked just off the High Line, which made it feel peaceful and quiet while still being close to everything. The building itself has an older charm that adds to the character of the experience. The bed was excellent, one of the most comfortable I’ve slept in at a hotel, which made for a great night’s rest. Overall, it’s a unique and relaxing place to stay in the city, perfect if you want comfort and a quieter atmosphere without being far from the action.

I love this property. The West Chelsea location is quiet and the hotel has great character.

We stayed at The High Line Hotel over a hot August weekend to celebrate our daughter’s birthday. We were greeted upon arrival, however it wasn’t until we were inside checking in that we realized the man who offered to take our bags was actually apart of the hotel - he didn’t have a marked uniform on. We stayed in a double queen room. It’s by far the largest room we’ve ever stayed at in New York. There were 2 closets! The bathroom was large. The water pressure was pretty good. The bed was very comfortable. The room was quiet from other guests. The first night we heard noise from outside traffic but on the second night we did not. Overall it’s more of the quieter hotels we’ve stayed at in the city. We didn’t receive turn down service as mentioned on the website and I wasn’t able to get any help from the hotel on birthday decor or a special treat for my daughter. Loved having the coffee shop downstairs. Everything we had was great. Would have loved to have had a cocktail at the outside bar but it closed before we got home each night. We didn’t use the bikes but they looked brand new. The hotel staff made excellent recommendations - we enjoyed Brooklyn Bagel & Coffee Company as well as Gotham Pizza. Location was great for us. We walked to Broadway, the Flat Iron District, the NYC Public Library, Times Square, The Village and took a subway down to the Financial District. The High Line entrance is right across the street from the hotel and Chelsea Market around the corner.

So fun, funky, and friendly. You can have a great walk on the High Line, and then your choice of excellent restaurants all in the same area. Would definitely stay there again.

Stayed at the High Line for the first time and I've stayed at so many NYC hotels and this is now my favorite. The location is perfect--not just because Chelsea is a great place to stay if you're looking for central location while wanting to avoid midtown like the plague, but the actual street is so pleasant and quiet at night and (obviously) right by the high line and the water. If you like charm and old buildings, you will love this one. Brick everywhere, stained glass in the stairways, high ceilings in the room. Yet the AC worked perfectly and everything was spotless. Bed was super comfy. Loved having a coffee shop and cocktail bar right in the building. The front courtyard is PERFECT. Service was great. Just overall lovely.

Excellent hotel. We really enjoyed our stay and it’s proximity to all Chelsea attractions. We’ll be back!

The hotel grounds are nicely situated in the Chelsea neighborhood. Surrounded by large trees and other greenery, the hotel provides a quiet and cozy getaway within the city. Furthermore you’re close to the High Line walk, Little Island, Chelsea market, and Empire Diner, a few local places I enjoyed!

Great location in quiet spot of NYC

High line access 1 block away

The best feature of this hotel is its location especially for The High Line, Hudson Yards, Chelsea Market and The Whitney Museum. Our room # 27 1/2, was quite small despite the hotel advertising that its rooms are oversized. Maybe we got this room because we booked through Expedia at a slightly discounted rate.The room was clean and comfortable and the staff and service excellent. There is a beautiful courtyard in front but once the Fairweather Bar opens, hotel guests are not allowed to sit there and drink coffee even if purchased from the hotel cafe. There’s a rear courtyard but it’s not well shaded. Also, the hotel advertised a free breakfast and Ed water bottle for each room but had none at the time of our stay. Overall, not a great value for the price.

Loved the ambience and the coffee!!! Delish!

Nice but older hotel. Rooms were clean and bed was comfortable. No lobby for check in but staff was very friendly, attentive and helpful. Room wasn’t ready at noon but they held our bags while we shopped around. Water in the room would have been nice. The bar and coffee shop is not part of the hotel so you couldn’t use room charge. Overall a nice stay

We stayed at The High Line Hotel over a hot August weekend to celebrate our daughter’s birthday. We were greeted upon arrival, however it wasn’t until we were inside checking in that we realized the man who offered to take our bags was actually apart of the hotel - he didn’t have a marked uniform on. We stayed in a double queen room. It’s by far the largest room we’ve ever stayed at in New York. There were 2 closets! The bathroom was large. The water pressure was pretty good. The bed was very comfortable. The room was quiet from other guests. The first night we heard noise from outside traffic but on the second night we did not. Overall it’s more of the quieter hotels we’ve stayed at in the city. We didn’t receive turn down service as mentioned on the website and I wasn’t able to get any help from the hotel on birthday decor or a special treat for my daughter. Loved having the coffee shop downstairs. Everything we had was great. Would have loved to have had a cocktail at the outside bar but it closed before we got home each night. We didn’t use the bikes but they looked brand new. The hotel staff made excellent recommendations - we enjoyed Brooklyn Bagel & Coffee Company as well as Gotham Pizza. Location was great for us. We walked to Broadway, the Flat Iron District, the NYC Public Library, Times Square, The Village and took a subway down to the Financial District. The High Line entrance is right across the street from the hotel and Chelsea Market around the corner.

Lovely boutique hotel with a wonderful coffee shop and beautiful courtyard to sit at and enjoy. We also loved the pop up restaurant/bar in the courtyard.

Iconic building...the hotel is lacking amenities. No front desk, very few good food options, and very expensive overpriced outdoor bar; expensive cocktails that were not good.

We stayed here as part of a family group, so I got to see three other rooms in addition to my own. All were well appointed, very well decorated, and very comfortable. Spacious by New York standards, with a robe and cozy slippers, and the most incredibly comfortable bed I think I've ever slept in. Grabbing a coffee and hanging out in the lobby is a must, because you'll get to see a lot of adorable dogs walk through. Don't forget to take advantage of the day pass at the Chelsea Pier, because that is an absolutely phenomenal gym! Good breakfast options nearby, but you'll need to walk a few blocks over for dinner.

no dining facilities except drinks

For us, traveling with the dog it was excellent. You feel like you're on the set of a Wes Anderson film. It is very quaint. Our room was super small, but the mattress was very good. I would like more in room amenities like a coffee maker or better glassware Instead of lots of sharp pencils and an envelope sealer. It was not a very practical room. I cannot remember the last time I stayed in a hotel with a window unit air conditioner, which was very noisy to sleep with but needed. The property itself is very nice especially the downstairs coffee bar in the outside areas, but there is no food. We ended up going to the Chelsea market and getting nibbles and taking them back and just having them at the outside table area with some drinks. It is the most dog friendly hotel you can imagine and for that it made it worthwhile for us.

The best feature of this hotel is its location especially for The High Line, Hudson Yards, Chelsea Market and The Whitney Museum. Our room # 27 1/2, was quite small despite the hotel advertising that its rooms are oversized. Maybe we got this room because we booked through Expedia at a slightly discounted rate.The room was clean and comfortable and the staff and service excellent. There is a beautiful courtyard in front but once the Fairweather Bar opens, hotel guests are not allowed to sit there and drink coffee even if purchased from the hotel cafe. There’s a rear courtyard but it’s not well shaded. Also, the hotel advertised a free breakfast and Ed water bottle for each room but had none at the time of our stay. Overall, not a great value for the price.

Lovely staff. Charming. Great coffee bar. Unusual