Is parking available at the property?

Yes, parking is available on-site. Valet parking is offered at a fee of HKD 700 per night. Limited parking spaces are available.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately HKD 398 for adults and children.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests can arrange transfers through the property, but specific pricing details are not provided.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of movement within the hotel.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Hong Kong Island, within a 5-minute drive of Victoria Harbour and Soho. It is 1.4 mi (2.2 km) from the Hong Kong Convention and Exhibition Centre and 3.9 mi (6.3 km) from Ocean Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are welcome at the property. Kids under 12 years old can stay for free when accompanied by an adult.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds at a fee of HKD 660 per day. Advance request for extra beds is required, and availability may vary.

Island Shangri-La Hotel in Hong Kong

Average nightly price at Island Shangri-La, Hong Kong by month, last 12 months (USD)
Month	Average price
January	US$413
February	US$397
March	US$531
April	US$455
May	US$410
June	US$363
July	US$371
August	US$395
September	US$406
October	US$453
November	US$545
December	US$478

What guests think

At Island Shangri-La, Hong Kong, travellers consistently highlight warm, professional staff and a prime Admiralty/Central location with direct access to Pacific Place and MTR, making it an easy, upscale base for business, shopping, and sightseeing.

Facilities like the gym, spa, and pool earn praise, though guests occasionally face elevator waits, temporary pool closures, and limited hours for the kids' play area. Many rooms are newly refurbished, comfortable, and well equipped with strong showers and views, while others feel dated or small, with minor maintenance quirks, odors in older sections, or harbour views that disappoint. Breakfast is widely applauded for quality and variety, but on-site restaurants can be expensive and the breakfast venue sometimes gets crowded with lines. Expect a polished stay with modern comforts and strong amenities, tempered by occasional queues and some aging areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Gym, spa, and the outdoor pool receive strong feedback, and families appreciate the dedicated lounge. Downsides include elevator waits, a temporary pool closure, and limited hours for the kids' play area.

Related guest reviews

10

Gloria

27 Mar 2025

·

Stayed 4 nights

We loved this hotel and they had the best breakfast buffet. I do wish the kids play area was open during the week as we booked this hotel for that reason and it did not show any specific times for the weekend only. My children were very upset as we stayed there for the extra kids amenities

10

Donald

8 Nov 2025

·

Stayed 4 nights

Stayed for four nights. Everything was perfect. I just wish there were more lifts.

10

Luiza

12 Sept 2024

·

Stayed 3 nights

The location is great! Also the new renovated rooms are wonderful. The gym was amazing and the staff very helpful! I will stay there again on my next trip to Hong Kong!

10

Pui Ching

18 Sept 2022

·

Stayed 1 night

惟獨今次游池暫時close, 有點失望。不過所有Staff 都熱情有禮😊

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10

AIKO

3 Nov 2023

·

Stayed 3 nights

交通の便も良くショッピングモール隣接なので買い物もしやすい最高のロケーションです。徒歩圏内にお洒落なカフェやレストランが立ち並び、MTRやトラムを使えば中環もすぐなのでお洒落な香港を楽しみたい人にはおすすめののホテルです。プール、スパ、レストランとホテル内施設を利用しましたが素晴らしかったです。

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10

Anna

25 Apr 2025

·

Stayed 7 nights

Fantastic stay! Renovated Harbour view room easily accommodated a family of 4, the day beds along the window convert to singles and were very comfortable for the kids. Pool area is excellent. The staff are very good with children, they were given small gifts on arrival and fruit and sometimes treats in the room everyday. Wouldn’t hesitate to stay again. Fabulous!

10

Jackie

16 Oct 2023

·

Stayed 1 night

Great hospitality especially by the front desk staff, facilitates (eg spa and gym) and location (with direct access to the MTR station and Pacific Place). The only negative was that the room we stayed in was slightly dated.

10

Nita

1 Aug 2025

·

Stayed 4 nights

Wonderful hotel to stay in, one of the best. The newly renovated rooms are perfect for a sound nights sleep. I loved the extra refrigerator draw to put non bar purchases. Nicole who checked us in provided wonderful service, so friendly.The only down sides were waiting for elevators and the line to get in for breakfast buffet in the morning. I would definitely stay again.

8

Ian

8 May 2025

·

Stayed 6 nights

Classical, old school luxury five star hotel in Central HK with service and prices to match especially for the drink and dining. Excellent and large outdoor pool. Recommended

10

J Hunn

9 Mar 2024

·

Stayed 2 nights

Newly created family rooms are relevant & superb and of a good size by HK standards. Ofcourse prices are very high but if you dont mind paying for your family's comfort then this is it. They even have a very-thoughful family lounge which is a nice touch. My kids went there for their bedtime milk and light snacks. Staffs were attentive and 5star service throughout.

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Cleanliness

Rooms and common areas are frequently described as very clean or immaculate. A few guests mentioned musty or drain odors in some older sections.

Related guest reviews

10

Suneet

25 Feb 2023

·

Stayed 5 nights

The property was super clean. The staff were very polite and helpful. Super location. Could improve on a music system isn't he room and a better tv. But overall great hotel with hardly any negatives.

10

antoine

9 Nov 2025

·

Stayed 2 nights

Modern clean and spacious room. Great view of the Harbour.

10

Lily

9 Nov 2025

·

Stayed 3 nights

Large clean room, very good hotel amenities and attentive service. Location is super convenient.

10

Satoshi

9 Feb 2026

·

Stayed 1 night

客室は清潔だった。チェックイン時のスタッフの対応もよかった。

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10

bethany kate minerva

6 Aug 2025

·

Stayed 6 nights

The hotel was immaculate. The staff incredibly attentive. Easy to move around between the mall and hotel. The only negative was that food in the hotel was extremely overpriced.

8

Zhong

3 Oct 2025

·

Stayed 1 night

Great service and beautiful interiors. Only issue was that the building is a bit old, so some strange smells from the carpets and drains.

4

Wynn

31 Jul 2023

·

Stayed 1 night

facilities are really old and the room smells old too... its totally overrated in the app.

10

Wai Yip

10 Jun 2022

·

Stayed 1 night

海景房風景漂亮，淋浴間洗手間設備先進整潔，房間其他設施可以由床頭控制板控制，房間整體非常舒適。

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8

NAMI

1 Feb 2025

·

Stayed 3 nights

ニューイヤーの花火を観に、海岸に近いこちらのホテルを選びました。山が見える側のお部屋でしたが、景色が最高に綺麗で夜景に感激しました。内装は年月が経っているようでしたが、お洒落な感じで清潔で格式高い印象でした。バスローブなど高級ホテル仕様なため日本人には大きすぎて使いづらかったですが、スリッパやタオルと共にリネンは毎日変えてくれて清潔に過ごせました。お風呂は古い仕様で蛇口がとても固かったです。ジョンマスターのアメニティなど、バスソルトは嬉しかったです。悪かった点ホテルはショッピングモールの中から行くために分かりづらく、辿り着くのに苦労しました。チェックイン後、部屋まで荷物を運んでくれたのですが、部屋に着いてからだいぶ待たされました。花火からホテルに戻って来た時に、ラウンジで歌手の人が歌っていて盛り上がっていました。場が少し雑然としていたせいか、エレベーターの方に行こうとしたらボーイに外に出る道を促されそうになったのでかなり失礼だなと思いました。全体的には便利だし綺麗なホテルだったので良い滞在になりました。

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10

Lisa

13 Jan 2026

·

Stayed 2 nights

The staff - all professional and welcoming. The shower in our room - clean minimalist design, easy to use and perfect water pressure.

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Rooms

Many rooms are newly refurbished, comfortable, and thoughtfully equipped, with impressive harbour or peak views. Others feel dated or small, with occasional maintenance quirks, noisy water dispensers, or views that don't meet expectations.

Related guest reviews

10

Ana Melissa

1 Apr 2025

·

Stayed 2 nights

The newly renovated room and harbor view are a great way to start the day. Details in the room as so well thought of especially the hot/cold water dispenser. Checking in with the reception is always a good experience.

10

antoine

9 Nov 2025

·

Stayed 2 nights

Modern clean and spacious room. Great view of the Harbour.

8

Lin

29 Nov 2025

·

Stayed 3 nights

We booked a deluxe twin room which is supposed to have harbour view. It didn’t really live up to our expectations as what we saw most from the windows was buildings. There was only a small peek of harbor from the very edge of the window.

6

Christian

29 Nov 2024

·

Stayed 4 nights

Disappointing stay. Rooms have been nicely updated, but the Shangrila “smell” is too strong and quite nauseating. The in-room water dispenser (hot and cold water) is very noisy as it boils water every 10-15 minutes. The light switch panel next to the bed was flashing on and off the entire time and the night light switch was faulty.

10

Simon

6 Jul 2025

·

Stayed 8 nights

The room i stayed was recently renovated and it is clean with all the needed toiletries provided. The room has an amazing view facing the harbour. Fruits were provided in the room and ecen chocolates on a particular day! It is connected to the hotel and the MTR so it is very accessible to move around.

10

Ramon

19 Apr 2025

·

Stayed 3 nights

Rooms were large enough to accomodate an extra bed. Clean but needs updating. Electric bidet or washlet needs to be incorporated into the toilet instead of having an 80s stand alone bidet.

10

Ian

30 Oct 2025

·

Stayed 2 nights

Refurbished rooms are elegant, hotel staff can not do enough for you. Amazing stay

8

duncan

9 Jun 2025

·

Stayed 2 nights

I like Shangrila hotels in general. This one is a bit dated. Needs a rooftop bar. Restaurants are expensive and so so. Central atrium is huge and useless. Rooms are small. Furniture and bathrooms need a redo. Lobby is poorly designed. Basically looks like a 1980’s hotel. All the more so since I just came from a cheaper suite in a brand new hotel in Macau. Night and day That said staff are pleasant and room staff are good. A pleasant stay but not very good value.

10

Amanda

24 Mar 2025

·

Stayed 1 night

Newly renovated horizon rooms are very cosy and comfortable. The room features lots of thoughtful design details like bed-side panels, charging station and plugs. Bathroom comes with a Toto washlet and the most powerful shower ever. Buffet breakfast was what you'd expect from a Shangri-la - super impressive spread and great quality.

10

machiko

1 Nov 2025

·

Stayed 3 nights

とても綺麗な洗練された雰囲気のホテルです。部屋も充分広くバスタブとシャワールームが別にあり便利でした。バスタブにTV付き、バスソルトもあり肌がしっとりしました。パシフィックプレイスに直結、MTR駅にも行けて便利でした。

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Service

Service is widely praised as friendly, professional, and attentive, with standout help from concierge and front-desk teams. Some guests report long check-in queues, delayed room readiness, or inconsistent attitudes.

Related guest reviews

10

CHI MING

1 Dec 2025

·

Stayed 2 nights

Tony Yu, we are impressed by his service and also front desk

10

JINGHUI

12 Jul 2025

·

Stayed 1 night

The check - in and check - out lines were one queue , and there were a lot of people in line . However , only three counters were open , and the processing was extremely slow . I almost missed my ship .

10

Eric

9 Mar 2025

·

Stayed 2 nights

great location, great staff: the hotel is really amazing located just above Pacific Place, a rather new luxury shopping mall. Ideally located in Central too, with great locations to be at walking distance. Truly loved this hotel, we will no doubt come back!

10

Satoshi

9 Feb 2026

·

Stayed 1 night

客室は清潔だった。チェックイン時のスタッフの対応もよかった。

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10

Gail

15 Oct 2025

·

Stayed 5 nights

Fabulous hotel and excellent service. Cannot fault.

2

Kai Keung

28 Sept 2023

·

Stayed 3 nights

we reserved 3 rooms for my wife and 2 friends. We bought breakfast for 2 for each room but staff insisted we only have 1 breakfast for each room. The staff didn't realize the mistake and also the way the staff handled it was terrible. This was an excellent hotel but now it changed our view. We don't like it.

10

Aida

27 Sept 2025

·

Stayed 2 nights

Jay from the concierge desk was absolutely fabulous with helping us resolve the issue with the Vietnam visa. Shangri-La is fortunate to have such a dedicated customer-facing staff.

6

Joanna Marie

21 Jul 2025

·

Stayed 3 nights

Property is compact and ageing. Staff is a mixture of nice and not so.

10

Lisa

13 Jan 2026

·

Stayed 2 nights

The staff - all professional and welcoming. The shower in our room - clean minimalist design, easy to use and perfect water pressure.

4

Yu-er

5 Nov 2024

·

Stayed 1 night

The worst Shangri-La experience ever. Checked in around noon. Understood that the room is not ready so we went out for lunch. Came back after 3pm only to realize that our room was still not ready. We finally got our room keys at around 5pm... Staff compensated us 500 HKD credit after we started to complain (politely of course). So I’m guessing if you’re being nice and wait without saying anything, you would not get anything. Our harbor view room was prob the worst among their harbor view rooms… not exactly facing harbor at all…but maybe because I have too much expectation for them. I had really good experience at the Shanghai Shanghai-La. Not sure if this is common Hong Kong service style, 5 star hotel reception staffs give attitude during check in and check out. I need to do early check out and there’s no one in the lobby, ZERO, I’ve only seen this situation in Australia where we’re staying in the middle of nowhere. But This is Hong Kong! I have to call the front desk while I’m literally at the front desk! And the lady came out like somebody just punched her in the face... anyway the only nice thing I can say about this hotel is that the room is newly renovated, gorgeous interior design. Love the modern Chinese decoration but service sucks, just hope this is not discrimination that I’ve heard a lot before…

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Location

Consistently praised for a central, convenient setting connected to Pacific Place and the MTR, making shopping and transport easy.

Related guest reviews

10

TRACEY

3 Mar 2025

·

Stayed 7 nights

Shangri-la Hotel in Admiralty is the best! Hotel location is perfect since it has everything you need: fast access to MTR and the premium mall where you can eat all sorts of cuisines. The service at the hotel is incredible. Will definitely stay here again next time.

8

Firat

27 Jan 2025

·

Stayed 4 nights

Good position in CBD ,nice view ,overall OK

10

Eric

9 Mar 2025

·

Stayed 2 nights

great location, great staff: the hotel is really amazing located just above Pacific Place, a rather new luxury shopping mall. Ideally located in Central too, with great locations to be at walking distance. Truly loved this hotel, we will no doubt come back!

10

Steven

17 May 2025

·

Stayed 7 nights

Island Shangri-la has great access to public transportation if you want to explorer Hong Kong. They are located by 2 malls so shopping and dining isn’t an issue. Summer Place was great and has a Michelin Star to prove it. Sarah Wong was wonderful when there was an issue with the blinds. She helped us move to a different room. I highly recommend Island Shangri-La

10

Lily

9 Nov 2025

·

Stayed 3 nights

Large clean room, very good hotel amenities and attentive service. Location is super convenient.

10

Michael

15 Dec 2025

·

Stayed 6 nights

This hotel is an absolute must It’s a true 5 star hotel and it’s position is close to everything

10

Rui

20 May 2025

·

Stayed 3 nights

Great location. Room size is great.

10

Armin

21 Feb 2026

·

Stayed 4 nights

Es ist ein sehr schönes Hotel, und sehr gut localiziert. Staff war sehr nett. Wir haben kein Frühstuck gebucht, zu teuer, aber es hat sehr gute ausgesehen.

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10

Avsin

4 Jun 2025

·

Stayed 5 nights

The facility is well maintained. We had the harbour view which was fantastic. Location is very convenient, just at the Central. Only suggestion is that the staff should be more friendly. Some of the staff is not smilling and very cold.

10

machiko

1 Nov 2025

·

Stayed 3 nights

とても綺麗な洗練された雰囲気のホテルです。部屋も充分広くバスタブとシャワールームが別にあり便利でした。バスタブにTV付き、バスソルトもあり肌がしっとりしました。パシフィックプレイスに直結、MTR駅にも行けて便利でした。

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Dining

Breakfast is often excellent with a broad selection. Several reviews note high prices for on-site dining and occasional breakfast crowds or lines.

Related guest reviews

10

Gloria

27 Mar 2025

·

Stayed 4 nights

We loved this hotel and they had the best breakfast buffet. I do wish the kids play area was open during the week as we booked this hotel for that reason and it did not show any specific times for the weekend only. My children were very upset as we stayed there for the extra kids amenities

10

MEI

26 Jun 2025

·

Stayed 1 night

Everything about this hotel is great! The staff is professional and friendly, the room with the harbor view is gorgeous, the buffet breakfast is excellent! Definitely will recommend to anyone who want to visit Hong Kong!

8

Mark

1 Dec 2025

·

Stayed 3 nights

Excellent service. Great location. The rooms seem slightly tired and old fashioned. The breakfast selection was top-tier but there was little elegance. It was crowded and the seating arrangements didn't offer privacy. It was Sunday morning so it may have been overrun by weekenders.

10

bethany kate minerva

6 Aug 2025

·

Stayed 6 nights

The hotel was immaculate. The staff incredibly attentive. Easy to move around between the mall and hotel. The only negative was that food in the hotel was extremely overpriced.

8

Ian

8 May 2025

·

Stayed 6 nights

Classical, old school luxury five star hotel in Central HK with service and prices to match especially for the drink and dining. Excellent and large outdoor pool. Recommended

10

William

16 Jun 2025

·

Stayed 4 nights

I was so expressed with every aspect of my stay at Island Shangri-La. First, the staff are incredibly friendly and helpful. Sam at the front desk gave me a smooth check-in, which was particularly appreciated after a very long flight to Hong Kong. Tom at the bells desk offered great advice from where to get some yummy dim sum to where to get a men's haircut close by. The room was spacious, clean, and comfortable. The shower amenities were great. The hotel has some nice restaurants too if you need a bite. The location is excellent, as it's connected to the Pacific Place mall that has lots of great shops and eateries. I would definitely, without hesitation, stay here again the next time I come to Hong Kong.

6

Jianyun

11 Nov 2025

·

Stayed 5 nights

Poor dining experiences. Except for in room dining, none of the restaurants are guest friendly.

10

Mario

15 Jan 2025

·

Stayed 2 nights

Excelente ubicación y el edificio es muy bonito. La atención y el servício es excelente sin importar el idioma y su desayuno buffet es increible

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8

duncan

9 Jun 2025

·

Stayed 2 nights

I like Shangrila hotels in general. This one is a bit dated. Needs a rooftop bar. Restaurants are expensive and so so. Central atrium is huge and useless. Rooms are small. Furniture and bathrooms need a redo. Lobby is poorly designed. Basically looks like a 1980’s hotel. All the more so since I just came from a cheaper suite in a brand new hotel in Macau. Night and day That said staff are pleasant and room staff are good. A pleasant stay but not very good value.

10

Amanda

24 Mar 2025

·

Stayed 1 night

Newly renovated horizon rooms are very cosy and comfortable. The room features lots of thoughtful design details like bed-side panels, charging station and plugs. Bathroom comes with a Toto washlet and the most powerful shower ever. Buffet breakfast was what you'd expect from a Shangri-la - super impressive spread and great quality.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $428	2 $528	3 $448
4 $472	5 $409	6 $384	7 $384	8 $384	9 $384	10 $426
11 $409	12 $408	13 $404	14 $394	15 $402	16 $382	17 $405
18 $382	19 $487	20 $486	21 $533	22 $487	23 $426	24 $424
25 $394	26 $533	27 $521	28 $533	29 $533	30 $348	31 $405

Island Shangri-La, Hong Kong

Prices for Island Shangri-La, Hong Kong

Monthly average prices

About this property

Location

Room options

Grand Premier Harbour View Twin

Suite, 1 King Bed, City View

Horizon Peak View Twin

Deluxe Harbour View King

Premier Suite, 1 King Bed, Harbor View

Deluxe Harbour View Twin

Room, 1 King Bed (Fishermans Cove)

Deluxe Peak View King

Room, 1 King Bed (Garden Lodge)

Grand Premier Peak View King

Grand Premier Harbour View King

Horizon Harbour View Twin

Harbour View Suite King

Horizon Peak View King

Family Suite (Campervan Haven Themed)

Horizon Harbour View King

Executive Suite King

Deluxe Peak View Twin

Family Suite (Treetop Hideout Themed)

Grand Premier Peak View Twin

Family Suite (Hong Kong Wonders Themed)

Guest reviews of Island Shangri-La, Hong Kong

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Island Shangri-La, Hong Kong

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $487
27 $348	28 $348	29 $436	30 $371