Is parking available at the property?

Limited parking is available on-site. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 18 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available for an additional fee and should be requested in advance.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. The registration desk is also accessible.

Where is the property located in relation to key landmarks?

The hotel is located in Bilbao City Centre, within a 15-minute walk of San Mames Stadium and the Guggenheim Museum Bilbao. It is approximately 1.1 miles from the Bay of Biscay and 11.2 miles from the Port of Bilbao.

What are the policies for guests staying with children?

One child aged 5 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of EUR 40 per night, and advance request or confirmation is required.

Eurostars Indautxu Hotel in Bilbao

Average nightly price at Eurostars Indautxu by month, last 12 months (USD)
Month	Average price
January	$283
February	$83
March	$109
April	$128
May	$227
June	$313
July	$143
August	$241
September	$176
October	$498
November	$1,254
December	$3,556

What guests think

Across reviews of Hotel Indautxu, travelers praise the central location for easy walks to sights and transport, often commend the breakfast and bar, and note mixed room conditions, with some areas feeling dated and occasional noise from streets or events.

Staff are widely described as friendly and helpful, though reports of cold or unresponsive front desk service also appear. Several guests experienced missed room cleaning due to a housekeeping strike. Recurring drawbacks include centrally controlled or weak air conditioning, unreliable Wi‑Fi, and tight, paid parking that can be difficult to navigate. Expect a convenient base in Bilbao with strong location and variable comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but spaces are very tight and there is a nightly fee; several guests struggled with larger vehicles. The bar and terrace are appreciated, while Wi‑Fi is repeatedly unstable, and access to annex rooms involves stairs with limited ramps.

Related guest reviews

8

Vaitiare

Aug 9, 2023

·

Stayed 1 night

It was okay overall. The « family » rooms are in another part of the building and the only way to access with a stroller is to go down the parking and then up from another elevator. The building was build like that and they don’t have much choices. So it’s understandable. The room was fine, the floor probably need some reparation, but it was clean. I would have expected somebody to help with the baggages, especially coming from a 4 stars hotel, but we did all ourselves and it wasn’t a problem. The breakfast was decent. Basic choices. For a 4 stars hotel.. I would have expected something more. The location was good. The parking for electric car was good. Though a bit small. We unfortunately took so much space with our car that nobody could have come next to us to charge. It was between two columns and our car was longer. No car could’ve enter next to us.

8

Athena

Apr 5, 2025

·

Stayed 1 night

There are no ramps to push your val

6

JAIME ANDRES

Apr 29, 2025

·

Stayed 1 night

Mi baja calificacion es por que dice en el anuncio que cuentan con parqueadero privado, pero lo que no dicen es que vale 20 Euros la noche 😡 Realice la reclamacion en la recepción, y me dicen es que siempre lo cobran, Sin ninguna otra solucion Por lo demas el desayuno fue excelente y super bien, con una ubicación increible.

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10

Kia

Sep 24, 2024

·

Stayed 1 night

Jobbigt och osäkert att parkera motorcykel, då garaget var väldigt snävt och trångt

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10

Luis

Mar 7, 2024

·

Stayed 1 night

El hotelnes muy adecuado. El jardin pequeño pero muy bien diseñado. La habitacion confortable Tan solo en el edificio anexo la comunicscion es mejorable demasiadas escaleras para personas con movilidad reducida. No hay diferenciacion de basuras de papel, plásticos y orgánica. La ducha antigua hay que retirar bañera

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8

Caroline

Jul 14, 2025

·

Stayed 3 nights

The staff in the afternoons weren't very friendly and the internet was the worst I've experienced in a hotel It was not only very slow, it was also very unstable and dropped every few minutes.

10

Alberto

Sep 21, 2025

·

Stayed 4 nights

Bien ubicado, limpio. El bar con buenos pinchos y buen servicio del personal.

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8

Roque

Jul 11, 2025

·

Stayed 7 nights

Todo estupendo falla el WiFi y el garaje

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8

GODFREY

Oct 2, 2023

·

Stayed 2 nights

Really great breakfast choice and service, however underground car park was a nightmare to get into being extremely narrow.

10

Andrea

Aug 28, 2025

·

Stayed 2 nights

Als Ausgangspunkt für 3 Tage Bilbao fanden wir das Hotel sehr gut geeignet. Das Auto konnten wir für 20 €/Nacht in der Garage stehen lassen und die Stadt per Metro und Fahrrad erkunden. Zur Metrostation Indautxu ist es nur ein kurzer Weg. Das Zimmer (Superior mit Balkon) war komfortabel, die Betten in Ordnung, aber nicht ganz dem übrigen Komfort entsprechend. Das Frühstück sehr gut.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean, but others noted stained corridor carpets, musty odors, unclean bathrooms, or missed housekeeping during a strike.

Related guest reviews

8

Maria Cristina

Oct 22, 2025

·

Stayed 2 nights

Las alfombras de los pasillos están manchadas y viejas , no encontramos agua para beber en la habitación .

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8

Eline

Oct 2, 2025

·

Stayed 3 nights

Clean, spacious room. Plentiful breakfast buffet. Unfriendly, unengaged staff

10

Victorino

Sep 28, 2025

·

Stayed 1 night

Clean Room, bathroom with bathtub and hot water, accommodating staffs, varied breakfast buffet, walking distance to shops and parking (additional payment).

6

Purva

May 28, 2024

·

Stayed 4 nights

Lot of noise from outside. Staff wasn’t friendly but useful enough. Shower was unclean. Bed was reasonably comfortable. A/C worked randomly. No coffee making machine.

8

Antonio

Jan 18, 2026

·

Stayed 3 nights

Tuve la mala suerte de pasar 3 dias sin servicio de habitaciones pero el personal ha estado muy atento. Respeten a las trabajadoras de habitaciones, respeten sus derechos, son muy necesarias para completar el confort total de la estancia.

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10

Alberto

Sep 21, 2025

·

Stayed 4 nights

Bien ubicado, limpio. El bar con buenos pinchos y buen servicio del personal.

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2

Matteo

Sep 13, 2025

·

Stayed 3 nights

Una vergüenza un hotel 4 estrellas que parece de 1 Primero voy por hacer el ceck in el chico me da un habitación que per llegar allí tienes que ir por una escalera sin elevador después hacer un pasillo abrir una puerta y después coger l elevador mirando esto le digo al cicho mira que no puedo hacer esto porque tengo varios politrauma me podía cambiar la habitación ma nada un chico que trabaja allí me acompañó hasta lelevador Tema tarjeta para entrar en habitación siempre tenía que volver porque no funcionaba por vía de estar cerca al móvil Limpieza????? Mejor ir en hotel de 1 estrella La chica ni me cambio ni una sábana en 3 días de estancia Televisor lleno de polvo Tome un zumo con un vaso la chica lo dejo allí por 2 días No consejio a nadie de ir en este hotel ni pediron disculpa Vergüenza

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10

William

Feb 11, 2025

·

Stayed 2 nights

Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service. We found it very easy to walk throughout the city to the attractions so the location was great as well. I would happily stay again.

4

Carmen

Dec 30, 2025

·

Stayed 5 nights

Ingen städning. Strejk utanför hotellet

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6

uwe

Jul 1, 2024

·

Stayed 1 night

Es ist eine absolute Frechheit, dieses Hotel mit vier Sternen auszuzeichnen. Es ist höchstens eine drei Sterne Unterkunft. Das Zimmer roch muffig.. Das Mobiliar im Zimmer iwar billig und entsprach höchstens einem komfortlosen Business Hotel. Außerdem fehlten, Bademäntel Bad Slippers, Kofferablage usw. im Lobbybereich versuchst du man den muffigen Geruch, der in dem ganzen Hotel war, mit Duftkerzen zu überdecken.

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Rooms

Many rooms are spacious and comfortable, with some balconies and occasional city views. However, several reviews cite dated decor, poor sound insulation and outside noise, centrally controlled or ineffective air conditioning, and weak, unstable Wi‑Fi.

Related guest reviews

10

Loren

Nov 9, 2025

·

Stayed 3 nights

Great location a stunning view (from my room at least). Staff very professional and friendly

8

Eline

Oct 2, 2025

·

Stayed 3 nights

Clean, spacious room. Plentiful breakfast buffet. Unfriendly, unengaged staff

6

elizabeth

Jul 21, 2025

·

Stayed 2 nights

I stayed in a standard room with terrace. The photos show a bistro set on the terrace. This had nothing and was more of a balcony than terrace. There was no way a bistro set was fitting on it! The rooms are advertised as being soundproofed. They absolutely aren't. I could hear everything in my neighbours room. The room and bathroom are looking a bit tired and ready for a refresh and there were no bathrobes. They’re advertised as bright rooms but the walls are brown .. rather oppressive. The aircon seems to be centrally controlled by reception. Otherwise, it’s generally a pleasant hotel.

6

Purva

May 28, 2024

·

Stayed 4 nights

Lot of noise from outside. Staff wasn’t friendly but useful enough. Shower was unclean. Bed was reasonably comfortable. A/C worked randomly. No coffee making machine.

8

Caroline

Jul 14, 2025

·

Stayed 3 nights

The staff in the afternoons weren't very friendly and the internet was the worst I've experienced in a hotel It was not only very slow, it was also very unstable and dropped every few minutes.

4

Angela

Aug 24, 2025

·

Stayed 2 nights

The air conditioning did not work well in our room. The front desk told us that the air conditioning was connected to one unit and there was nothing they could do. We asked to be switched to a different room and they could not accommodate us. This made our stay very uncomfortable.

10

Stuart

May 27, 2023

·

Stayed 2 nights

Good clean hotel, easy walking distance from sights in Bilbao. Bit noisy, floors aren’t well soundproofed so you can hear people walking around above you. Overall great stay would recommend

8

Ciaran

Aug 22, 2023

·

Stayed 2 nights

Hotel is a little tired looking; certainly not the same standard as other 4* hotels in the area. Chipped tiles, worn furniture in the common areas make it look a bit sad. Service and food is good, location is OK. It's not bad value, just needs a little TLC.

10

William

Feb 11, 2025

·

Stayed 2 nights

Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service. We found it very easy to walk throughout the city to the attractions so the location was great as well. I would happily stay again.

10

Andrea

Aug 28, 2025

·

Stayed 2 nights

Als Ausgangspunkt für 3 Tage Bilbao fanden wir das Hotel sehr gut geeignet. Das Auto konnten wir für 20 €/Nacht in der Garage stehen lassen und die Stadt per Metro und Fahrrad erkunden. Zur Metrostation Indautxu ist es nur ein kurzer Weg. Das Zimmer (Superior mit Balkon) war komfortabel, die Betten in Ordnung, aber nicht ganz dem übrigen Komfort entsprechend. Das Frühstück sehr gut.

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Service

Service is often praised as friendly, helpful and welcoming, though several guests reported cold or unhelpful front‑desk interactions and limited empathy when issues arose.

Related guest reviews

10

David

Apr 15, 2025

·

Stayed 3 nights

Staff very friendly

10

Loren

Nov 9, 2025

·

Stayed 3 nights

Great location a stunning view (from my room at least). Staff very professional and friendly

6

t

Sep 15, 2025

·

Stayed 2 nights

Concierge very unhelpful. Everything else OK

6

Irma L.

Jul 29, 2025

·

Stayed 3 nights

El hotel está en buenas condiciones y se puede descansar, sin embargo la atención al huésped en el front desk deja mucho que desear. Empleados del domingo en la tarde hasta la noche sin ninguna empatía hacia el huésped y poco amables. Sin información.

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10

Cary

Jun 26, 2024

·

Stayed 5 nights

The hotel is located in a nice are you can walk pretty much anywhere from there. Also the metro station is just a couple of blocks away. The staff was super friendly, our waiter at the terrace was Gabriel, he was always prompt to serve and was super friendly and did an awesome job recommending us thing to do in Donostia.

10

ryan

Nov 9, 2023

·

Stayed 1 night

Great hotel in good location. Most of Bilbao is walkable so the location of this hotel fits great with my needs. Lovely rooms and service.

10

Keith John

Oct 14, 2025

·

Stayed 4 nights

Good food including the breakfast. Staff were helpful. Only slight issue was the ownership changed during our staff, and the room keys didn’t function on day so we had to go back to reception to get the new keys

8

Norbert

Oct 27, 2025

·

Stayed 1 night

The reception a bit cold otherwise everything fine . Excellent breakfast for 18 euros.

10

William

Feb 11, 2025

·

Stayed 2 nights

Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service. We found it very easy to walk throughout the city to the attractions so the location was great as well. I would happily stay again.

10

Gerardo

Sep 15, 2023

·

Stayed 3 nights

Nice hotel, very kind personal

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Location

Consistently praised central location near the Metro, Guggenheim and main sights, with most areas walkable. Some guests mentioned traffic or street noise.

Related guest reviews

10

Milagros

Apr 18, 2024

·

Stayed 1 night

Muy buena localización

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10

Susan

Sep 20, 2025

·

Stayed 2 nights

Great hotel, close to Guggenheim. Goo options for snacks. Nice cafe terrace. Free luggage storage Expedia describes rooms as having a balcony but it’s not a balcony, just a long glass door that opens on to metal bars

8

MAXIMO

Nov 30, 2023

·

Stayed 5 nights

Excellent central location of the city of Bilbao. Walking distance to Metro station or bus stops. Close to many restaurants and generally safe. The bathtubs are small and it is very loud staying near an elevator. Staff was very pleasant.

8

Pryanka

Apr 29, 2024

·

Stayed 2 nights

Great area to be in, safe and easy walk to all attractions

10

Genevieve

Jul 23, 2025

·

Stayed 2 nights

The hotel is right in the middle of everything.

10

Stuart

May 27, 2023

·

Stayed 2 nights

Good clean hotel, easy walking distance from sights in Bilbao. Bit noisy, floors aren’t well soundproofed so you can hear people walking around above you. Overall great stay would recommend

10

ryan

Nov 9, 2023

·

Stayed 1 night

Great hotel in good location. Most of Bilbao is walkable so the location of this hotel fits great with my needs. Lovely rooms and service.

10

Kirsten

Jun 4, 2024

·

Stayed 1 night

Good location

8

Marco

Aug 10, 2025

·

Stayed 3 nights

Buon albergo, con posizione ottima

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10

Andrea

Aug 28, 2025

·

Stayed 2 nights

Als Ausgangspunkt für 3 Tage Bilbao fanden wir das Hotel sehr gut geeignet. Das Auto konnten wir für 20 €/Nacht in der Garage stehen lassen und die Stadt per Metro und Fahrrad erkunden. Zur Metrostation Indautxu ist es nur ein kurzer Weg. Das Zimmer (Superior mit Balkon) war komfortabel, die Betten in Ordnung, aber nicht ganz dem übrigen Komfort entsprechend. Das Frühstück sehr gut.

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Dining

Breakfast is widely praised for quality and variety, and the bar and terrace receive positive comments. A few guests found breakfast basic or not great, and one noted high noise levels in the breakfast room.

Related guest reviews

8

Eline

Oct 2, 2025

·

Stayed 3 nights

Clean, spacious room. Plentiful breakfast buffet. Unfriendly, unengaged staff

10

Victorino

Sep 28, 2025

·

Stayed 1 night

Clean Room, bathroom with bathtub and hot water, accommodating staffs, varied breakfast buffet, walking distance to shops and parking (additional payment).

10

Sarah

Jul 18, 2025

·

Stayed 3 nights

Perfectly located for a base for getting around the city, bright, cool and tidy room. Check in was very easy, all staff we encountered were very helpful. Used the breakfast restaurant one morning, wasn't great

10

Alberto

Sep 21, 2025

·

Stayed 4 nights

Bien ubicado, limpio. El bar con buenos pinchos y buen servicio del personal.

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10

Anette

Sep 15, 2025

·

Stayed 3 nights

Fint rum, bra sängar, nära till metro och spårvagn, gångavstång till flygbuss. Frukostmatsal väldigt hög ljudnivå, skrammel med porslin o bestick blev extra högt, inget ljuddämpande fanns. Vi hade rum med liten balkong, fanns litet bord med 2 stolar!

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10

Keith John

Oct 14, 2025

·

Stayed 4 nights

Good food including the breakfast. Staff were helpful. Only slight issue was the ownership changed during our staff, and the room keys didn’t function on day so we had to go back to reception to get the new keys

8

Norbert

Oct 27, 2025

·

Stayed 1 night

The reception a bit cold otherwise everything fine . Excellent breakfast for 18 euros.

8

GODFREY

Oct 2, 2023

·

Stayed 2 nights

Really great breakfast choice and service, however underground car park was a nightmare to get into being extremely narrow.

10

Michelle

Jun 17, 2025

·

Stayed 2 nights

Excellent hotel with a great location and clean rooms. The breakfast was great and staff was very helpful. Will be staying here in the future 😊

10

Daniel

Sep 26, 2024

·

Stayed 1 night

Very good place for a quiet stay. Praise to the staff because they were very professional and courteous. Best breakfast of my trip.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $281	5 $246	6 $136	7 $156
8 $86	9 $116	10 $184	11 $185	12 $185	13 $185	14 $136
15 $78	16 $93	17 $117	18 $117	19 $127	20 $146	21 $156
22 $78	23 $78	24 $83	25 $88	26 $78	27 $106	28 $106
29 $78	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
		1 $78	2 $78	3 $88	4 $105	5 $602
6 $151	7 $108	8 $70	9 $70	10 $70	11 $96	12 $101
13 $70	14 $70	15 $70	16 $70	17 $70	18 $96	19 $96
20 $79	21 $70	22 $70	23 $70	24 $87	25 $96	26 $105
27 $83	28 $83	29 $96	30 $71	31 $143

Eurostars Indautxu

Prices for Eurostars Indautxu

Monthly average prices

About this property

Location

Room options

Double Or Twin Room

Suite

Double Room (Extra Bed)

Double Room, Connecting Rooms

Junior Suite

Double Room, Terrace

Single Room

Guest reviews of Eurostars Indautxu

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Eurostars Indautxu

Considering this hotel for your Bilbao trip?

Prices for upcoming dates

Business details