Is parking available at the property?

Self parking is available on-site for a fee of EUR 19 per day. There are parking height restrictions, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to 11:30 AM for a fee of approximately EUR 25 for adults and EUR 12.5 for children.

Are pets allowed at the property?

Pets are allowed at the property for a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. However, specific details on accessible rooms and features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Bilbao (Santutxu), within a 5-minute drive of the Diocesan Museum of Sacred Art and Plaza Moyua, and 2 miles (3.3 km) from the Guggenheim Museum Bilbao. It is also close to the Bay of Biscay, approximately 0.6 km away.

What are the policies for guests staying with children?

Children 6 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Spirit Hotel Gran Bilbao - Comfort in Bilbao

Average nightly price at Spirit Hotel Gran Bilbao by month, last 12 months (USD)
Month	Average price
January	$71
February	$77
March	$98
April	$131
May	$435
June	$151
July	$151
August	$2,153
September	$168
October	$159
November	$132
December	$116

What guests think

At Spirit Hotel Gran Bilbao, travellers consistently praise the large, comfortable rooms, outstanding breakfast, and generally friendly staff, while noting the slightly out‑of‑center location with an uphill return, occasional noise and air‑conditioning issues, and some lapses in bathroom cleanliness.

The gym is repeatedly highlighted as excellent, and guests value the on‑site parking and water refill stations, though a few disliked strong cleaning fragrances in hallways. Check‑in can be slow at busy times, and a few reviews describe inconsistent reception service. Overall, it suits travelers who value space and amenities over a strictly central address.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the gym; on‑site parking (typically paid), water refill stations, and the bar/restaurant are also appreciated.

Related guest reviews

10

Louise

Sep 15, 2024

·

Stayed 3 nights

Lovely hotel, excellent breakfast, friendly staff, big room with blackout curtains and a great shower. In the bathroom is shower gel, moisturiser, shampoo, and conditioner. The bus to town is right outside and lots of parking space if you have a car. Just a 12 minute walk to the lovely old town. From the centre you can get a bus to the Gaztelugatxe walk (Game of Thrones) which takes and hour. There is free tea and coffee in the bedrooms and a water fountain in the hallway with room temperature, iced, or sparkling water. There’s also free wi-fi and a free gym (on the first floor). The staff are friendly and multi-lingual.

10

juan pedro

Jan 22, 2026

·

Stayed 3 nights

El gimnasio, el gimnasio..... Espectacular!!!

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8

Colin

Apr 28, 2024

·

Stayed 1 night

Nice hotel with a good bar in the lobby and a decent restaurant. The room was spacious and clean but lacked in interior decorating - a couple of pictures on the walls was about all. The biggest downside was that the room was hot at night as, like others we encountered on this trip, they had the heat on with no option for air conditioning. The explanation that the AC is programmed to start in mid May is weak as there have been consistent heat waves in February and April. If you are driving to the hotel and need to drop off your rental car at the airport my recommendation is to drop off your bags with the concierge, leaving the car on the small concrete apron near the front door for a few minutes, then check in when you return from the airport.

6

Alexandre

Jan 6, 2026

·

Stayed 3 nights

Do hotel para o centro antigo, é necessário fazer uns 15 min de caminhada, mas tenha em conta de que na volta, terá que subir a rua. Quarto confortável, mas precisando de alguma manutenção. Se é alérgico a cães, neste hotel há muitos. Leve isto em consideração. A sala de fitness é uma das melhores que já vi em hoteis. Garagem paga, mas com bastante vaga para estacionar. Café da manhã com bastante variedade. Funcionários simpáticos. No restaurante, o garçom não gostou quando nosso grupo de 8 pessoas quis pagar separado (cada um a sua parte). Disse que não podia fazer daquela forma. Deveria ter avisado antes, que sentávamos em mesas separadas. É muito comum cada casal pagar sua parte, principalmente se o pagamento é feito com cartão. No fim das contas, acabou aceitando. A decepção mesmo foi a limpeza do banheiro. Havia pequenas larvas no fundo do vaso sanitário, que voltavam mesmo que puxássemos a descarga. Impossível a camareira não ter visto quando limpou o quarto e não ter reportado o problema. Nojento!

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10

patricia

Apr 17, 2025

·

Stayed 2 nights

hotel moderne, très confortable personnel très agréable, attentionné et poli petit déjeuner buffet extraordinaire avec un choix ++ aussi bien salé que sucré, tout est maison (jus d'orange, gateaux, pancakes fait devant vous...) et tout est réapprovisionné au fur et à mesure chambre plutôt grande, lits confortables parking sous l'hotel hotel très bien situé pour visiter Bilbao

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10

Marlene

May 23, 2024

·

Stayed 3 nights

Vriendelijk personeel. Leuke ontvangst. Mooie kamers. Alles op loopafstand. Gezellige bar.

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8

Federica

Feb 16, 2023

·

Stayed 3 nights

Hotel a pochi minuti dal centro, si raggiunge facilmente con il bus 77 proprio sotto l'hotel. Particolare attenzione alla sostenibilità ambientale sia nel fornitissimo kit di cortesia, sia nei distributori di acqua alla spina presenti su ogni piano. Personale molto gentile e disponibile, camere ampie e ben arredate. Sebbene la colazione fosse estremamente cara (quindi non ne ho usufruito), ho apprezzato la presenza della macchina del caffè espresso in camera.

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10

Wascar

Nov 23, 2023

·

Stayed 2 nights

The staff was excellent. They were top notch from the receptionist to all to the room service. Dolce Vita restaurant is a most to dine. I will recommended this hotel. I will come back

10

Kirsten

Sep 23, 2025

·

Stayed 9 nights

Tolles Hotel mit großen Zimmern und riesen Badezimmern. Bombastisches Frühstücks Buffet Nettes Personal Man kann zu Fuß in die Stadt, der Rückweg ist leicht beschwerlich ( da bergauf), aber es gibt direkt eine Bushaltestelle Kostenloses Wasser auf Fluren der Zimmer, sowie Kaffee und Tee direkt im Zimmer Restaurant mitvgutem Preis Leistungs Verhältnis

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4

Michael

Jun 20, 2023

·

Stayed 1 night

Close to Casco Viejo and Centro, but far enough removed from the hubbub of those areas to ve very restful. Ridiculously spacious room and water dispensers in the lonby and hall with some of the most delicious mineral water I've encountered.

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Cleanliness

Overall, the hotel is considered clean, but multiple reviews cite bathroom maintenance or hygiene problems (limescale, mold, sewer smells) and occasional housekeeping misses like stained bedding or hair.

Related guest reviews

6

Ventura

Jun 29, 2023

·

Stayed 3 nights

Location was 1 mile from town and would be a difficult walk for folks that aren’t use to do upward climbs. Our shower was leaking all over the restroom floor and had mold build up on tile 👎

2

Robert

Apr 19, 2024

·

Stayed 2 nights

Woke up after the first night covered in hair, someone else's hair. How utterly disgusting that they didn't clean the bedding. Solo traveller so of course they stuck me right by the lift, must be a hotel rule, they all do it. Was give two single beds (for one person?!?!?!) Instead of a double. Insulting. The whole hotel feels hollow and unwelcoming. Really disappointed and no where near worth the money I paid Desk staff were kind and helpful, the hotels only saving grace.

10

David

Sep 19, 2025

·

Stayed 2 nights

Clean and very friendly welcome

6

Perrine

Nov 11, 2025

·

Stayed 1 night

La chambre tres grande, personnel chaleureux et agreable. Accepte les toutous 20e par chien un peu cher mais agreable de trouver un hotel qui les acceptent. Point negatif salle de bain joint noir, sale, et qui meriterait un meilleur amenagement et nettoyage.

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10

Ron

Sep 26, 2024

·

Stayed 2 nights

The bed cover was stained.

8

Celia

Sep 8, 2024

·

Stayed 2 nights

Esta vez no he estado tan cómoda como siempre. La habitación amplia, 3 camas individuales para mi sola hace que sea poco acogedor. La ducha estaba manchadísima de cal, quiero pensar que era cal…cené dos noches, los nodles pasables, la hamburguesa muy salada. El desayuno muy rico y variado, como siempre

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10

Larry

May 14, 2024

·

Stayed 2 nights

We had an excellent stay at HGB.The staff was exceptionally friendly and helpful. The breakfast buffet was excellent and definitely worth the price. The room was very clean and comfortable. The location is not ideal, but not bad, either, and for the price it's worth walking a bit more to get to to where all the Bilbao action is.

8

Rubén

May 13, 2024

·

Stayed 2 nights

Duchas sucia llena de Cal, suelo con hilos de la fregona. Habitaciones ruidosa, se oía al de al lado. Siendo una reserva de 2 noches de una persona, me asignan una habitación co 3 camas individuales, le solicito el cambio y aunque lo hicieron, no les gustó y les costó bastante hacerlo. Buenas instalaciones de gimnasio.

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10

Olga

May 24, 2022

·

Stayed 4 nights

Es hat uns super gut gefallen. 20 Minuten Fußweg von den Sehenswürdigkeiten entfernt. Fancy Unterkunft mit freundlichem Personal. Nicht gefallen: Im Badezimmer roch es unangenehm nach Kanalisation :(

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10

Christoph

Feb 25, 2026

·

Stayed 1 night

The Room was clean and quite, friendly and helpful staff. Location with 10 - 15 min Walk along old town to city

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Rooms

Rooms are spacious and comfortable with large bathrooms. Recurring drawbacks include poor soundproofing and intermittent air conditioning; a few guests also mention slow Wi‑Fi.

Related guest reviews

8

Monique

Jul 1, 2024

·

Stayed 2 nights

Heel net hotel met ruime kamer en badkamer. Ontbijt voortreffelijk. Ligging ook direct aan autostrade. 1 minpunt, de kamer is erg gehorig.

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6

Tzu Yu

Jun 19, 2025

·

Stayed 1 night

Air conditioning isn’t working very well in the hot weather.

10

Mark

Oct 13, 2025

·

Stayed 1 night

Beautiful hotel with lovely, spacious rooms and bathrooms. Staff is wonderful. Highly recommend.

8

Linda de

Apr 30, 2024

·

Stayed 3 nights

Heerlijke douche, goed ontbijt. Maar erg gehorig.

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8

samir

May 17, 2022

·

Stayed 1 night

par une journée où il fait 30 degrés sur Bilbao, ma climatisation ne fonctionne pas. à 13h j informe l'accueil qui ne fait rien. A 21h30 j'informe encore l accueil, le gars ne fait rien, il me demande d'attendre dans la chambre, une blague. A 23h je descend faire un scandale à l'accueil, le gars avait changé, il me change enfin de chambre. cette fois là clim fonctionne, ouf...... sinon l'hôtel est propre, agréable. un peu loin du centre ville à pied.

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6

Brandi

Feb 23, 2023

·

Stayed 2 nights

I asked for a double bed in advance during booking. We get to the room and there are 2 twin beds. My partner goes back to reception to get the correct room. Even though I’m a gold member and had a free upgrade available, they charged us to change the room to one with a double bed. We got to the new room and it was clean and had a view of the mountains. The problem was how hot it was. I turned the AC on and the temp all the down to cool off, but it never did. We couldn’t sleep with the window open either because it was noisy on the street. We complained the next day and they said they’d fix it from their end twice, but that never happened. It stayed hot the entire time, which was very uncomfortable. Besides that, there was only a mini fridge in the room, no microwave. Be aware that the drinks inside aren’t free. Housekeeping tried to come by both mornings, but she never knocked—just opened the door and turned around when she realized we were still asleep. The first time it happened, I jumped up to see who it was. I think we forgot to lock the door honestly. She didn’t speak English, but she was sorry. I made sure to put the DND sign on the door and lock it the next night. Somehow though she still came in the following morning. Anyway, we checked out a few hours later and wanted to sit at a table near the bar. A worker tried to tell us we couldn’t and to eat in our room, which we didn’t have anymore. I gave him a hard time, so he left us alone after. I don’t think I’ll go back.

10

Enrique

May 7, 2024

·

Stayed 1 night

Todo excelente. Salvo la WiFi, que es muy lenta.

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6

Amanda

Sep 15, 2025

·

Stayed 2 nights

die Zimmer sind einfach aber sauber mit bequemen Betten. Sehr ringhörig. Wir bekamen leider die Behindertenzimmer wo das Bad total unpraktisch für uns war, das WC zu hoch und aus der Dusche spritze es raus. Es hatte aber eine Nespresso Maschine im Zimmer mit leider nur 2 Kaffes pro Tag. Frühstück war fantastisch, Lage etwas ausserhalb, aber gut mit Bus erreichbar.

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10

Anthony

Jan 18, 2026

·

Stayed 1 night

Huge room, huge bathroom, friendly staff!

10

Nicholas

Apr 14, 2025

·

Stayed 1 night

Loved it. Rooms are huge, clean and comfortable. Reception friendly and helpful. Breakfast was incredible, so much choice and all fresh, tasty food. Location slightly out the way but 10 mins walk to the Metro, not a bother for the quality of the hotel.

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Service

Staff are widely described as friendly and helpful. However, several guests experienced slow or unhelpful reception, communication gaps at check‑in, or other service lapses.

Related guest reviews

2

Cristina

Nov 6, 2025

·

Stayed 1 night

La peor experiencia en servicio que he podido experimentar. Con mi empresa viajamos mucho por España y sin duda es un lugar que no recomiendo ni a quienes viajan por negocios ni familia porque el trato que te dan es una lástima

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8

Diego Alberto

Sep 11, 2025

·

Stayed 1 night

El hotel está cómodo y las habitaciones amplias. Pero una de las mujeres de recepción fue un poco ruda durante el check in. Los que somos de fuera muchas veces no estamos acostumbrados a que sean tan críticos al no entenderles como hablan. Me pidió la dirección en México de mi pareja y cuando le dije que “la misma” me contestó que la misma no era dirección que necesitaba calle y número. Al final mejoró su actitud pero no es la mejor manera de llegar después de dos horas de carretera

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10

John

May 2, 2025

·

Stayed 3 nights

Staff was extremely friendly and helpful

4

Robin

Nov 6, 2025

·

Stayed 1 night

Zero service, restaurant is meer een snackbar, hele nacht lawaai. In and uitchecken is nachtmerrie. Af te raden

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10

Paola

Aug 4, 2025

·

Stayed 2 nights

Good location, super clean and comfortable. Very nice staff, especially Mijaila.

10

Lyle

Oct 21, 2023

·

Stayed 2 nights

Great staff

10

Francisco

Dec 20, 2024

·

Stayed 4 nights

Extraordinary service, superior breakfast buffet.

4

BO KAY

May 4, 2024

·

Stayed 3 nights

Poor service, unpleasant strong fragrance in reception and hallways which gave us a headache. Didn’t feel like a four star hotel, 3 at best. Rooms and particularly bathroom watching not cleaned well. We were taken aback when we were provided with a disabled room upon early check-in without being informed beforehand. We absolutely understand and respect the necessity of accessible rooms for guests in need, and we would have been more than willing to wait for a standard room if necessary. However, it was disappointing that the staff did not communicate this to us beforehand.

10

James

Mar 20, 2023

·

Stayed 1 night

Pros: Nice modern hotel. Comfortable rooms and beds. Very powerful shower. Room was clean. Staff were friendly. Not too far from the old town. Good value for money. Cons: While not too far from the old town, it is up a steep hill so a lot easier on the way to the old town rather than on the way back to the hotel. While we got unlucky, check-in was too slow - took in excess of 20 minutes. In fairness, it was busy but would be good if more staff were available for busy periods.

10

Brian

Jan 10, 2023

·

Stayed 19,363 nights

This was my second stay at the hotel and I will have a third stay in April. The rooms are nice, the staff is the best I have seen. I will not stay anywhere else in Bilbao.

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Location

Slightly outside the center, about a 10–20 minute walk to the Old Town with an uphill return; bus stops nearby help with access.

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8

Alison

Jan 3, 2025

·

Stayed 6 nights

Rooms spacious, all services housekeeping reception and breakfast great. Nice hotel and base to explore Bilbao. A 15min walk into town and back up the hill again to hotel though bus stops outside the hotel, if walking isn’t viable for you.

10

hendrikus

Jan 10, 2022

·

Stayed 1 night

Makkelijk te vinden hotel als je Bilbao binnenrijdt. De kamers zijn fantastisch voor een gezin met 2 kinderen. De kamers zijn groot en de kinderen liggen op een stapelbed. De auto is makkelijk te parkeren in de parkeergarage onder het hotel. Enige nadeel is dat het ca 1.5 km wandelen is naar het centrum en ca 2.5km naar het guggenheim

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10

Carmen

Jul 8, 2025

·

Stayed 3 nights

Located near access to major transportation arteries and a short walk to the historic center.

10

Eli

Oct 28, 2024

·

Stayed 2 nights

Muito bom em todos os aspectos. Localização não é muito central, mas 15-20min de caminhada ou o autocarro 77, resolve para todos os pontos de interesse.

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10

Michele

Sep 22, 2025

·

Stayed 2 nights

We loved our stay here. Reception was extra helpful, and our room was quiet and comfortable. This spot is a bit of a walk from the old city, but worth the trip.

8

Mary

Jun 29, 2025

·

Stayed 6 nights

Located up the hill away from the old town, this hotel is perfect for those wanting something away from the hustle and business of the centre of Bilbao. Taxis into town are readily available and can be picked up for the return from many ranks around the city (except during a thunderstorm as everyone stays away!)The staff are wonderful and friendly. Gluten free options for breakfast are plentiful

10

Kirsten

Sep 23, 2025

·

Stayed 9 nights

Tolles Hotel mit großen Zimmern und riesen Badezimmern. Bombastisches Frühstücks Buffet Nettes Personal Man kann zu Fuß in die Stadt, der Rückweg ist leicht beschwerlich ( da bergauf), aber es gibt direkt eine Bushaltestelle Kostenloses Wasser auf Fluren der Zimmer, sowie Kaffee und Tee direkt im Zimmer Restaurant mitvgutem Preis Leistungs Verhältnis

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10

jolie

Jun 5, 2025

·

Stayed 1 night

This property is conveniently located just outside the old city area with a city bus stop right outside the hotel and the tram a short walk. Big shout out to the front desk for getting us into our room early was we arrived from an early morning flight at 11am!! The breakfast buffet was fantastic- I highly recommended it! The staff stored our luggage at the end of our stay and was very helpful with recommendations !

10

Kemal

Apr 14, 2025

·

Stayed 2 nights

Amazing breakfast spread! Nice staff, helpful front desk and walkable to Casco Viejo (a 20-25 minute walk)

10

Christoph

Feb 25, 2026

·

Stayed 1 night

The Room was clean and quite, friendly and helpful staff. Location with 10 - 15 min Walk along old town to city

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Dining

Breakfast consistently earns high praise for quality and variety, including gluten‑free options. Dinner and the restaurant experience are more mixed, with limited choices or average dishes noted by some.

Related guest reviews

8

Victor

Sep 21, 2023

·

Stayed 2 nights

Hotel itsekf is nice. Location is a bit far from restaurants and shopping. Restaurant selections were just okay.

10

Fausto

Apr 17, 2025

·

Stayed 2 nights

Excellent rooms. Excellent breakfast

10

Peter

Jun 21, 2025

·

Stayed 1 night

Quality of the room, and especially bathroom shower etc. very high. Outstanding breakfast.

10

Vânia

Apr 22, 2024

·

Stayed 4 nights

Hotel excelente, café maravilhoso, só o restaurante que tinha poucas opções para jantar

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10

Cindy

Jun 17, 2024

·

Stayed 3 nights

Geweldig hotel! Mooie ruime kamers, ontbijt was zeer uitgebreid en supervriendelijk personeel. Zowel aan de receptie, bar als restaurant. Zeker een aanrader!!

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8

Mary

Jun 29, 2025

·

Stayed 6 nights

Located up the hill away from the old town, this hotel is perfect for those wanting something away from the hustle and business of the centre of Bilbao. Taxis into town are readily available and can be picked up for the return from many ranks around the city (except during a thunderstorm as everyone stays away!)The staff are wonderful and friendly. Gluten free options for breakfast are plentiful

8

Jim

May 26, 2024

·

Stayed 3 nights

Very big room which was comfortable and quiet, the bathroom was big as well but the shower was too small for an adult. Breakfast was very good but the dinner menu was very dissappointing with poor menu and quality.

10

Javier

Dec 4, 2025

·

Stayed 1 night

Amplia, limpia y bonita habitación, desayuno, de los más completos que he visto, el personal encantador

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10

Kemal

Apr 14, 2025

·

Stayed 2 nights

Amazing breakfast spread! Nice staff, helpful front desk and walkable to Casco Viejo (a 20-25 minute walk)

10

Nicholas

Apr 14, 2025

·

Stayed 1 night

Loved it. Rooms are huge, clean and comfortable. Reception friendly and helpful. Breakfast was incredible, so much choice and all fresh, tasty food. Location slightly out the way but 10 mins walk to the Metro, not a bother for the quality of the hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $72	6 $97	7 $141
8 $67	9 $64	10 $128	11 $145	12 $158	13 $144	14 $114
15 $66	16 $49	17 $74	18 $70	19 $76	20 $86	21 $143
22 $70	23 $65	24 $71	25 $69	26 $63	27 $99	28 $96
29 $70	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
		1 $70	2 $70	3 $70	4 $101	5 $195
6 $170	7 $106	8 $69	9 $71	10 $71	11 $88	12 $94
13 $71	14 $71	15 $71	16 $71	17 $70	18 $79	19 $90
20 $71	21 $71	22 $71	23 $73	24 $82	25 $89	26 $113
27 $111	28 $93	29 $113	30 $98	31 $155

Spirit Hotel Gran Bilbao

Prices for Spirit Hotel Gran Bilbao

Monthly average prices

About this property

Location

Room options

Neon Room

Double Room, City View (Urban Style)

Premium Room, 1 King Bed, Mountain View

Double Or Twin Room

Junior Room, 1 King Bed, City View

Family Room

Suite, Jetted Tub

Executive Double Or Twin Room

Premium Triple Room, 3 Twin Beds

Double Room, Mountain View

Quadruple Room

Guest reviews of Spirit Hotel Gran Bilbao

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Spirit Hotel Gran Bilbao

Considering this hotel for your Bilbao trip?

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Business details