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Occidental Bilbao - Reception

Occidental Bilbao


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Tour Desk

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a fitness center and a seasonal outdoor pool. This hotel also features complimenta...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Occidental Bilbao, travelers consistently highlight friendly staff, good cleanliness, and convenient metro access, while noting mixed facilities due to extra fees for the spa/gym/pool, seasonal closures, and parking costs that can add up.

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Facilities

Mixed

Cleanliness

Clean

Service

Friendly

Location

Convenient

Dining

Good

Was this helpful?

10

Sandra

IAN-logo

3 weeks ago

·

Stayed 3 nights

Lovely stay. Friendly staff in reception,bar and restaurant. Food was delicious. Great location for metro
Lovely stay. Friendly staff in reception,bar and restaurant. Food was delicious. Great location for metro

8

Dennis

IAN-logo

Apr 14, 2026

·

Stayed 3 nights

Check in was easy & very friendly staff, Bar staff we very friendly, rooms were clean but a little small & not enough hangers & no cupboard / draw space. Reception lounge area was fabulous & great 2 sit & relax & have a drink. Bit out of it but Metro just around the corner & only 1 stop to old town, get a metro card as it is so cheap & easy to use.
Check in was easy & very friendly staff, Bar staff we very friendly, rooms were clean but a little small & not enough hangers & no cupboard / draw space. Reception lounge area was fabulous & great 2 sit & relax & have a drink. Bit out of it but Metro just around the corner & only 1 stop to old town, get a metro card as it is so cheap & easy to use.

10

Pui Kwan

IAN-logo

Apr 9, 2026

·

Stayed 4 nights

Excellent hotel close to metro (3 minutes walk) located in city center. Supermarkets just around the corner. 20 minutes walk to old town. Clean and spacious room, comfy bed. Nice friendly staff (housekeep, front desk and bar). Very helpful receptionists. Especially Arrate, try hard to help us to find a way to Santander. Two thumbs up!
Excellent hotel close to metro (3 minutes walk) located in city center. Supermarkets just around the corner. 20 minutes walk to old town. Clean and spacious room, comfy bed. Nice friendly staff (housekeep, front desk and bar). Very helpful receptionists. Especially Arrate, try hard to help us to find a way to Santander. Two thumbs up!

10

Patrick

IAN-logo

Mar 26, 2026

·

Stayed 1 night

Very nice hotel with very friendly staff and great restaurant!
Very nice hotel with very friendly staff and great restaurant!

10

Nick

IAN-logo

Nov 3, 2025

·

Stayed 1 night

Great breakfast, comfortable beds, clean rooms.
Great breakfast, comfortable beds, clean rooms.

Avenida Zumalakarregi, 40, Begoña, Bilbao, Bilbao (and vicinity), Bilboaldea, Basque Country, Spain

Location

Located in Bilbao (Begoña), Occidental Bilbao is within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. This spa hotel is 14.8 mi (23.8 km) from Port of Bilbao and 0.6 mi (1 km) from Basilica of Begona.

Begoña BasIlica(0.1 miles)

Basilica of Begona(0.2 miles)

Etxebarria Park(0.5 miles)

Museum of Passages of Bilbao(0.6 miles)

Parkea Mendikosolo(0.6 miles)

Basque Museum of Bilbao(0.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of EUR 22 per day. Reservations are not required.


A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 20 per person.


Check-in is from 2:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.


The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

The hotel is situated in the Begoña neighborhood of Bilbao, just a 3-minute drive from the Bay of Biscay and 7 minutes from San Mames Stadium. It is also 2.2 miles (3.5 km) from the Guggenheim Museum Bilbao.


Yes, the hotel features a seasonal outdoor pool, which is open from June to September. Pool access is available from 9:00 AM to 8:00 PM.


Children are allowed at the property, and kids can stay for free up to a certain age, though specific age limits are not detailed.


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