Hotel Beatriz Playa & Spa

It was very clean, very close to the beach and had a lovely pool area. Restaurants and supermarket nearby. Reception staff friendly. Wifi did not work for me at all. I stayed half board as a solo traveller and I didn't find the staff at the buffet restaurant very friendly and felt a bit uncomfortable and in the way. Staff kept walking by to see if I was finished to clear my plate while I was eating and 2 nights they never took a drink order from me just took away the menu. It's a shame because that let down my overall experience and the irony is I only booked half board because I was alone as when I travel with people we usually go out to eat to try the local restaurants. Also the restaurant is massive so it's not like I was taking up space.

The staff were really friendly and courteous.The rooms are very basic and dated.The bathroom has a shoeer over the bath which is a big climb in and the water gets on the floor.The bathroom does smell.The beds are comfortable but only one small pillow.The furniture is all chipped and the sliderobe was cracked on the glass.zThe cabinet holding the fridge was hanging apart Only one socket in the room and no sockets near the bed.Aside from this the place was kept very clean but definitely needs a big refurbishment.The food was poor and didnt avail of it after1 day even though we had paid for breakfast as it wasnt great. The swimming pool areas were lovely.The gym was basic but closed early at 18.00.

Whole building was very run down, and could do with a freshen up, stains sheets, rooms where cleaned daily even if we were greeted with a cockroach when we arrived back to our room. Food wasn’t great especially the burger place! Spa was lovely. Cups were dirty and have to rent them for €1 Felt as if we were an inconvenience for the staff at restaurant/buffet, we ate elsewhere which was a shame as we paid for all inclusive

Staff amazing. Food decent. Hotel was great for what we needed. Lobby area nice and pool bar brilliant. Location right on beach / promenade loved it.

It was the first time we stayed here i thought the hotel was a little run down time for a refit no kettle in the room and the first time i ever paid a deposit on a plastic pool glass thought that was a bit of a joke the area outside the hotel really good centre plenty of good bars and food probley wouldnt stay at the hotel again would recomend for young familys not couples