Is parking available at the property?

Free self parking is available on-site. Limited parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is located in West Columbia, connected to a shopping center, and is within a 15-minute drive of Fort Jackson and the University of South Carolina. It is approximately 10.4 miles from Riverbanks Zoo and Garden and 13.9 miles from Lake Murray.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from May to September.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Quality Inn West Columbia - Cayce Hotel in Columbia

Average nightly price at Quality Inn West Columbia - Cayce by month, last 12 months (USD)
Month	Average price
January	$78
February	$72
March	$74
April	$81
May	$73
June	$65
July	$72
August	$71
September	$72
October	$78
November	$77
December	$82

What guests think

Reviews of Quality Inn West Columbia - Cayce describe a mixed stay: many found it convenient with reasonable value, while recurring negatives include dated, poorly maintained rooms and frequent noise from the nearby highway, truck stop, and passing aircraft.

Several guests praised friendly, helpful staff, though others reported unresponsive or rude interactions and frustrating check-in or deposit issues. Cleanliness feedback is highly inconsistent, ranging from spotless rooms to complaints of dirt, stains, odors, mold, or pests. Breakfast opinions vary widely, with some enjoying hot items and waffles and others citing limited, low-quality options or coffee problems. Expect a basic, no-frills stopover with trade-offs in upkeep and environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited. Pool feedback is inconsistent—some guests found it clean and usable, while others reported it closed or broken—and the exterior/grounds appear worn or littered in several reviews.

Related guest reviews

4

BRYAN

May 13, 2025

·

Stayed 2 nights

Room for two with ONE chair. Room service terrible. Trash on walk way in front of room for two days. Coffee pot in breakfast area broken. No TV Chanel or TV operation guide. No toilet lid.

8

Larry

Jul 6, 2023

·

Stayed 1 night

There for 1 night. Pros: staff, breakfast, pool, price Cons: dated, little dirty on outside Would say here again

6

Robert

May 18, 2023

·

Stayed 1 night

Staff was friendly but place is dated and the pool was broken which of course wasn't disclosed.

4

Theodore

May 13, 2025

·

Stayed 2 nights

I checked in went to my room it wasn’t cleaned garbage everywhere, they gave me a new room that was cleaned. The exterior of hotel was dirty and run down.

8

Nina

Aug 18, 2024

·

Stayed 1 night

Easy ck in , quiet , comfy bed & pillows , parking right by room, free hot breakfast ( make your own)waffles were a big hit & delicious ..pleasant staff ..very nice stay

8

francis

Jun 22, 2023

·

Stayed 1 night

Front desk person was awesome and very nice, Pool was clean and and nice. Rooms were very clean and spacious. No problems at all check in and check out

2

Joel

Sep 1, 2025

·

Stayed 1 night

What a complete DUMP!! Drive to the next exit!! Sink was clogged, mold on the ceiling above the shower. Trash and chicken wing bones laying around the ground. You can stand on the balcony looking into the truck stop observing the lot lizards at work and trucks idle all night!! $90.00 bucks for all this entertainment!! Never again!!

2

Ingunn

Jun 25, 2024

·

Stayed 1 night

We had booked a 2 day stay in early June. Prepayed and got a confirmation. Upon arrival we realised the hotel is udergoing renovation and thereby closed.

2

Shiela

Aug 29, 2024

·

Stayed 1 night

First impression was poor. This property is not cared for, steps are a lawsuit ready to happen, room was not clean, shower curtain dirty or moldy, un carpeted floor had some sort of residue, hair on floor. Just an overall lack of customer priority. Desk attendant was pleasant & it was close to rt 26 access, hence choosing this, but nothing here suggested a return visit

10

jeff

May 29, 2024

·

Stayed 2 nights

Nice stay, slept good, nice shower, clean room, nice staff. Only problem pool wasn't open memorial day weekend....

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent across stays, ranging from spotless rooms to reports of dirt, stains, odors, mold, and pests. Several reviews also note littered or poorly kept exterior areas.

Related guest reviews

4

Jimmy

Jun 6, 2023

·

Stayed 2 nights

The room was filthy and had what looked like black mold on the showerhead

4

Aileen

Mar 2, 2024

·

Stayed 1 night

Dirty room.

6

Jane

Dec 29, 2023

·

Stayed 1 night

Lobby was clean and modern but bathroom was old and worn out and dirty along baseboards and around toilet.

6

Beatrice

Jul 29, 2025

·

Stayed 2 nights

The property is not well kept. The pictures are nothing like the rooms. Bathtub not clean..I left out when I cam back I killed roaches. The shower head molded. Those towels had spots on them .I always travel with my own because of this. I was just very disappointed, although this location was convenient, I will find something else in the area.

2

Stephanie

Jun 27, 2025

·

Stayed 1 night

Horrible! Dirty, roaches, breakfast disgusting

4

Marie

May 1, 2023

·

Stayed 2 nights

It could have been cleaner-the coverlet (tan) on top of the bed showed stains-I pulled them off and left them on the floor-the carpeting was pretty dirty-showed dark stains-the bathroom door needed to be washed with plain old soap and water-we had dead cockroaches along the wall where the window was-they were still there when we left 2 days later!

2

Kavell

Sep 24, 2024

·

Stayed 1 night

Terrible smell in room, ROACH IN SHOWER!!!

2

Elizabeth

Aug 22, 2025

·

Stayed 2 nights

The bathroom and showers were dirty rooms smells smoke cigarettes and sheets we’re dirty and smell mad ac did not work and the cleaning lady’s don’t change the sheets when you check out cause we check out and the lady did ur rooms and she did not remove the sheets she did the bed with same sheets we use and they smoke while there cleaning the rooms inside the rooms

10

Richard

Dec 3, 2025

·

Stayed 2 nights

Room was spotless. The customer service was superb. The staff to include Rohetta, Connie, Deep and Juanita, Ms. Betty and Diane deserve KUDOS for jobs well done. Could not ask for better service. They brought me into Platinum status in style.

2

Laura

Oct 19, 2024

·

Stayed 1 night

This was by far the dirtiest hotel I have stayed in in a very long time. It was probably decent when it was newly renovated but it is disgusting now. Would not stay there again if it were free frankly. Holes in the comforter from cigarettes. Dirt on the walls, the bathroom door was literally rotting away.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and show maintenance issues (loose or sticking doors, faulty fixtures, aging furniture), though some guests found the beds comfortable. Noise from the highway, truck stop, and low-flying planes is a recurring concern.

Related guest reviews

4

Michael

Feb 23, 2024

·

Stayed 1 night

First room was unacceptable. I table lamp shade was missing - just a bare lightbulb. Heat/AC would not turn on. Bath tub had black mold all around wall seam. I was given a different room which was somewhat better. The building is seriously lacking proper maintenance and upkeep - painting, caulking, broken tiles, etc. I would not stay here again.

8

elizabeth

Mar 27, 2023

·

Stayed 1 night

I thought it was very comfortable, slept very good . Our door didn’t shut very solid held a big gap at the bottom but it locked

10

Catherine

Oct 27, 2025

·

Stayed 1 night

Convenient location. Great breakfast. Comfortabble room.

8

Nicole

May 30, 2025

·

Stayed 1 night

Had a comfy bed and plenty of space.

4

Michael

Feb 24, 2024

·

Very poorly maintained. Needs paint, tile repair, and mechanical systems repaired/replaced.

2

STEPHEN

Mar 1, 2025

·

Stayed 1 night

Couldn't sleep from the road noise

4

Tresa

Oct 27, 2023

·

Stayed 2 nights

If you like mold in your shower, this is the place for you! They advertise free breakfast, but had no coffee for 2 out of a 2-day stay. Next door to a truck stop and near the airport. Low flying jets overhead made it pretty noisy. Outdoor ashtrays were not emptied at all while we were there so cigarette butts on the ground were a common sight. Beds appeared clean and were comfortable.

6

Jeffrey

Mar 11, 2023

·

Stayed 1 night

The room was clean but water in the sink backed up and the refrigerator did not work. The light came on in the fridge but it as not at all cool not even when turned all the way up. We were in the first room near the office and it was a bit noisy.

6

Taletha

Apr 5, 2024

·

Stayed 1 night

Food was almost gone by 7am, and no one brought more. Noisy, door opened onto parking lot, highway on far side of that.

6

Bob

Apr 7, 2023

·

Stayed 1 night

Staff was very nice, friendly and helpful. However the building and rooms are tired and in not so great condition. Holes in the wall and parts of the ceiling looked like they were going tofall down. It should be gutted at the very least.

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AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: many describe friendly, helpful front-desk staff, while others encountered rudeness, slow or unresponsive management, and hassles with check-in, deposits, or billing. Responsiveness to in-room problems varied.

Related guest reviews

4

Janakiraman

Nov 4, 2024

·

Stayed 2 nights

No hot water, unresponsive staff

10

Linda

Jun 25, 2025

·

Stayed 1 night

Clean rooms, nice staff

8

Callina

Jun 23, 2025

·

Stayed 1 night

Friendly staff

6

Katherine

Nov 4, 2024

·

Stayed 2 nights

The evening of our arrival there was confusion about the amount owed - Expedia reservation showed I had paid in full, they never paid the hotel so we had to pay for the stay again. Then the toilet was clogged - when we went to the desk to notify them they handed us a plunger instead of sending someone to the room. There were dried shoe prints on the floors Used soaps in the shower Broken beer bottles in the parking lot Breakfast first morning was less that mediocre as well. We’d stay again since all we did was sleep there but don’t expect a 4 or 5 star place if you do stay.

2

Jermain

Oct 6, 2024

·

Stayed 1 night

Smells awfully.. Staff is rude,unsafe for families... Wanted to cancel as soon as I arrived and management was unhelpful and super rud.. Management sed you paid you stay..

6

Anne

May 5, 2024

·

Stayed 1 night

Checking in was a nightmare. The man did not seem capable of doing his job. After we got to our room it was comfy! We would never come back.

4

zachariah

Apr 18, 2024

·

Stayed 1 night

Long-time Expedia user, first-time reviewer. Upon arrival (approx 6p), I reported to front desk (FD) neither of the room lamps had working bulbs, and both lamps were mechanically broken. I was promised by FD that "the manager will come and talk to you, he\'ll be in at 8p". At 7p, I returned to FD to report multiple, additional issues with the room. Oddly, FD asked "what room are you in" (I\'d just spoken with her an hour earlier) and "manager will come talk to you, when he arrives at 9p" (previously it was 8p). The manager never spoke with me--via phone or in person--on the evening of my stay, or the next morning at check out. Notice the sheer number of photos I have attached, detailing the issues with ONE room. I can only imagine this is endemic to the hotel.

6

Chris

Oct 15, 2023

·

Stayed 1 night

For some unknown reason, our prepaid Travelocity booking from Aug 11 did not go through to the property. Having driven 10 hours, we were initially told there were only smoking rooms available and that we would have to pay an additional full price including $30 upcharge as the reservation was lost. The manager was able to get us a non-smoking room although it still smelled of smoke. After about an hour, the front desk informed us the reservation had finally popped in and we would be credited the double pmt and upcharge.

6

Lori

Sep 16, 2024

·

Stayed 2 nights

Didnt refund $40 deposit 7 days after stay as promised and had to get my bank involved to dispute the charge. Otherwise, its a decent, cheap place to stay if youre just passing through for area attractions and just need to sleep.

10

Richard

Dec 3, 2025

·

Stayed 2 nights

Room was spotless. The customer service was superb. The staff to include Rohetta, Connie, Deep and Juanita, Ms. Betty and Diane deserve KUDOS for jobs well done. Could not ask for better service. They brought me into Platinum status in style.

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AI-generated summary based on recent guest reviews

Location

Location is convenient to downtown, highways, and nearby dining. However, being beside a truck stop and near the airport contributes to noise, and a few guests felt the surrounding area was run-down.

Related guest reviews

10

Lakeia

Feb 7, 2025

·

Stayed 2 nights

This location was convenient to downtown area

2

Bradly

Feb 18, 2024

·

Bad neighborhood, room was horrible, did not even stay

8

Bobby

Oct 22, 2024

·

Stayed 3 nights

Everything was good except noise from motorcycles.

8

Amy

Feb 17, 2025

·

Stayed 2 nights

Convenient location for work

6

Danny

Feb 18, 2024

·

Stayed 1 night

Place to lay your head! Noisy for sure but after a long drive I am thinking it may have been better to sleep in the car in a quieter location! Front desk clerk was friendly! We drive by this location a lot when passing through to Florida and next time may just keep driving

8

Amy

Feb 12, 2025

·

Stayed 3 nights

Conveniently located for work.

4

Tresa

Oct 27, 2023

·

Stayed 2 nights

If you like mold in your shower, this is the place for you! They advertise free breakfast, but had no coffee for 2 out of a 2-day stay. Next door to a truck stop and near the airport. Low flying jets overhead made it pretty noisy. Outdoor ashtrays were not emptied at all while we were there so cigarette butts on the ground were a common sight. Beds appeared clean and were comfortable.

10

Elbert

Apr 28, 2024

·

Stayed 1 night

The clerk was exceptionally friendly and helpful. You could tell that updates had been done. There were needles in the parking lot and what appeared to be a couple of abandoned vehicles. The area around the property was pretty run down. Would not recommend it with someone with a young or teenage kids.

8

David

Sep 11, 2023

·

Stayed 2 nights

This was a decent hotel. It was clean and comfortable. It was surprisingly quiet for being so close to a main road and a truck stop. For the price, it’s hard to beat. My room was clean but did smell a little musty. The staff was very nice and accommodating. The breakfast was good. Hot waffles, eggs, sausage patties, rolls, and cereals. The coffee wasn’t great. I recommend walking to KoffeeKoala behind the hotel for great coffee. There’s some fast food options within walking distance and a cool little tavern called Luckys Sports Shack behind the hotel that I recommend for really good food, good people and a drink. Overall, I was happy I stayed here.

8

Alicia

Mar 23, 2024

·

Stayed 1 night

Places to eat are in walking distance

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AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are mixed: some praise the hot options and waffles, while others report limited or poor-quality items and coffee issues. Food availability was sometimes insufficient early in the morning.

Related guest reviews

4

Treena

Sep 2, 2025

·

Stayed 1 night

The staff was great. The room was decent. The free breakfast was not good. Eggs but no meat or potatoes like the front desk told me.

10

Richard

Jun 11, 2023

·

Stayed 1 night

The property is easy on and off. The room was nice and breakfast was super. It was a very good value and I would recommend it to others. No real negatives for a value oriented hotel.

6

julie

Apr 7, 2024

·

Stayed 3 nights

Decent mid-range hotel. The rooms were clean and the bed comfortable. Kind of noisy though with being next to the highway and the airport. It was close to restaurants and where we needed to be. The breakfast was not good though. The eggs were runny and the sausage very, very greasy. We couldn't eat it.

10

Catherine

Oct 27, 2025

·

Stayed 1 night

Convenient location. Great breakfast. Comfortabble room.

10

Donald

Nov 23, 2023

·

Stayed 1 night

The staff was friendly, room was clean, nice comfortable bed and good hot breakfast with eggs, sausage, potatoes, waffles etc. would definitely stay here again

8

Nina

Aug 18, 2024

·

Stayed 1 night

Easy ck in , quiet , comfy bed & pillows , parking right by room, free hot breakfast ( make your own)waffles were a big hit & delicious ..pleasant staff ..very nice stay

8

Charles

Sep 12, 2023

·

Stayed 1 night

Staff was wonderful. Breakfast was good and on time. Bathroom needs remodeled.

2

Suzanne

May 6, 2024

·

Stayed 2 nights

The breakfast was pitiful. Limited choices. No muffins, donuts or pastries. No instant oatmeal or grits. No butter. Cooked items poor quality and poorly cooked. The room was dark and dismal. The tub was very slippery. No grab bar or other safety meaures. No easy chair. Only one tiny trash can. Paid extra for 3 people but insuffucient towels for 3 people. Could not get extra towels at the desk. Night desk clerk Appeared to be intoxicated. Slurring his words and stumbling. The mattresses practically slipped off the bed. If I could have found a room at another hotel, I would have, but everything was booked due to university graduation.

4

Tresa

Oct 27, 2023

·

Stayed 2 nights

If you like mold in your shower, this is the place for you! They advertise free breakfast, but had no coffee for 2 out of a 2-day stay. Next door to a truck stop and near the airport. Low flying jets overhead made it pretty noisy. Outdoor ashtrays were not emptied at all while we were there so cigarette butts on the ground were a common sight. Beds appeared clean and were comfortable.

6

Taletha

Apr 5, 2024

·

Stayed 1 night

Food was almost gone by 7am, and no one brought more. Noisy, door opened onto parking lot, highway on far side of that.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $83	12 $79	13 $79	14 $83
15 $77	16 $78	17 $82	18 $83	19 $83	20 $107	21
22 $76	23 $74	24 $79	25 $79	26 $79	27 $79	28 $76
29 $74	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
		1 $79	2 $79	3 $79	4 $79	5 $79
6 $79	7 $79	8 $79	9 $79	10 $79	11 $79	12 $79
13 $75	14 $76	15 $77	16 $76	17 $75	18 $78	19 $84
20 $75	21 $75	22 $80	23 $75	24 $75	25 $77	26 $78
27 $75	28 $81	29 $77	30 $81	31 $81

Quality Inn West Columbia - Cayce

Prices for Quality Inn West Columbia - Cayce

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Smoking

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible, Smoking

Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Quality Inn West Columbia - Cayce

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Quality Inn West Columbia - Cayce

Prices for upcoming dates