Extended Stay America Suites - Cincinnati - Florence - Turfway Rd

Nice, clean room. Comfy bed. Nice staff. Only complaint is people smoking & it lingering out of their rooms into the hallway.

Recently renovated. Clean.

Positive: Close proximity to airport and restaurants.; Very outdated property, very dirty hallways leading to rooms; smells like cigarette smoke, with guests smoking cigars right outside front lobby with sign reading no smoking within 100 ft; only packets of oatmeal served for breakfast, but coffee carafe was fresh before 9:30am. Shower/bath was an awful outdated 80’s splatter paint brown and carpet seriously needs to be replaced. Refrigerator was helpful - our second room refrigerator was rusted. Beds clean and comfortable and pillows were comfortable. We stayed 4 nights as all other hotels were booked. We had to take out our own trash to trash room.

I had to personally replace the shower curtain as it did not fit the tub. Stairwell was filthy dirty. Hallway smelled of smoke. The room needed to be painted/upgraded/new carpet. The only thing which appeared "new" was the mattress. Did not feel comfortable walking in or around the building by myself. Parking lot had trash all over it. Had to listen to traffic all night from the interstate which runs parallel with the hotel. The breakfast consisted of coffee and processed muffins, granola bars, and packaged oatmeal. The price of staying here definitely did NOT match what I had expected. I will never stay at this hotel again.

This hotel was just alright. It is the closest to the local hospital, which would be a huge advantage for someone going through care. I will list the pros first, because the cons need to be made clear. Pros: Kind staff. Suites have a microwave, stovetop, and full size fridge. That was a BIG deal for us. Now, the cons. The smell. Holy moly. Our room REEKED of cigarette smoke. To the point that now our car smells of it simply for our suitcases having been in our room. We have bought fabric refresher and air spray. There just are no words for how bad it is. The doors have no smoking signs on them, too. The staff told me they would spray the room down with a high quality enzymatic spray while I was out, which is why I didn’t cancel the remainder of our stay. My mistake. I did speak with the front office staff again when I checked out (our stay was only 2 nights total) and they told me they were going to be going through a renovation soon, which would address our complaint. Which is good for other travelers, but did not help us in any way. Once these renovations are complete I would expect this to be a much better stay. Currently, not so much.