Microtel Inn & Suites by Wyndham Hamburg

I had a decent stay at this hotel for one night. To start, it was a bit of an annoyance checking in. My check in time was 3pm and I had a ride booked to an event at 3:30pm. I arrived at 3pm on the dot to check in and the room wasn’t ready and they had me wait. Around 3:20 I asked for an update and they said the room was still not ready, so I told the girl working the front desk about my situation and she helped me out and switched my room to one that was ready and I was able to get to my ride in time. The bed was fairly stiff and I had trouble falling asleep with the blankets as they are pretty uncomfortable/rough feeling. Sheets/blankets smelled okay. I couldn’t find an outlet to plug my phone into next to the bed at first until I checked hard underneath the bedside table and there was a free outlet I was able to use. Curtains do a pretty good job at blocking the sun. Mini fridge was nice for me to put my drinks in. AC/heater is really nice. TV is small and high up in the room, but it had enough channels that I was able to put on football and relax. Checkout time was 11am and I overslept it by 5 minutes and was woken up by someone trying to open the door and not being able to because of the deadlock. I quickly got my stuff together, messaged on the hotels app that I was heading down to the lobby in a few minutes, and exited the room and there was 4 staff members outside my room waiting and they seemed very relieved when I walked out of the room it was honestly super weird.

Property is outdated but suitable for a place to sleep. The first room they gave me, the floors squeaked so badly I thought I'd fall through. When I went down to tell them, one guy said, "They all do." Second room still squeaked but not as bad. Breakfast is on the low end of continental. I had a room with a fridge, microwave, and small sink on an island. The fridge and freezer were full of ice upon arrival and then froze anything I put in there. There was no dish soap or any way to wash dishes in the sink. Overall though, it was a decent place. Considering it's the only hotel in Hamburg, I am sure I'll be back again.

Check in people were very nice, definitely wasn't as nice of a property as I was expecting for the price. Clearly hasn't been updated in quite some time. Carpets felt a little yucky on bare feet, but we just needed to sleep and get up and go in the morning so it was ok.

First there was a $35 incidental fee on top of the amount I had already paid even though it was never mentioned ahead of time during check in through the phone and I asked the guy behind the desk about it and he acted like he couldn’t be bothered or that he was completely uneducated. Second. The bed was the shape of a U. A huge dip in the center of the mattress super uncomfortable.

The mattresses are worn badly. Need to be replaced. The floor creeks when you walk in the hallways and in your room. The breakfast sucks ass bad nothing but sugary stuff. Nothing hot or healthy.