Comfort Suites Independence - Kansas City
$109
/ night
Avg. for September
Select dates to see prices and availability
$109
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Suites Independence - Kansas City average $96 in March, the cheapest month, and $176 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $105 |
| February | $107 |
| March | $96 |
| April | $128 |
| May | $112 |
| June | $176 |
| July | $127 |
| August | $101 |
| September | $109 |
| October | $112 |
| November | $98 |
| December | $105 |
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Sep · $109
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Most expensive: June (~$176)
Cheapest: March (~$96)
About this property
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Dining
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Location
Located in Independence, Comfort Suites Independence - Kansas City is in the business district, a 2-minute drive from Cable Dahmer Arena and 6 minutes from Midwest Genealogy Center. This hotel is 8.1 mi (13.1 km) from Independence Square and 8.5 mi (13.7 km) from National Frontier Trails Museum.
What's nearby
Cable Dahmer Arena(0.7 miles)
Centerpoint Community Ice(0.8 miles)
Centerpoint Medical Center(1.3 miles)
Burr Oak Woods Conservation Area(3.3 miles)
Metro East Tennis Center(3.7 miles)
Midwest Genealogy Center(4.2 miles)
George Owens Nature Park(5 miles)
St. Mary's Medical Center(5.3 miles)
Lake Remembrance(5.8 miles)
Blue Springs Dog Park(6.8 miles)
Cool Crest(6.8 miles)
Truman Medical Center(7 miles)
Santa Fe Park Tennis Center(7.5 miles)
Emily Fisher Gravesite(7.6 miles)
Bingham Waggoner Estate(8 miles)
The preferred airport for Comfort Suites Independence - Kansas City is Kansas City International Airport (MCI)(37.7 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Banquet Facilities
Location
19751 East Valley View Parkway, Independence, Missouri, United States of America
Cable Dahmer Arena (0.7 miles)
Centerpoint Community Ice (0.8 miles)
Centerpoint Medical Center (1.3 miles)
Burr Oak Woods Conservation Area (3.3 miles)
Metro East Tennis Center (3.7 miles)
Midwest Genealogy Center (4.2 miles)
Room options
1
Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
355 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 1 King Bed with Sofa Bed, Accessible
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
376 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Suite
Room details
1 Sofa Bed
1 King Bed
Sleeps 5
355 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Suite, Multiple Beds, Accessible
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 5
376 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
7.5
Good
Based on 1,000 verified reviews
Who stays here?
Business
8%
Couple
23%
Family
48%
Group
8%
Solo
12%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Comfort Suites Independence - Kansas City highlight spacious rooms alongside recurring maintenance issues, especially with the pool, hot tub, and hot water, leading to experiences that range from comfortable to frustrating depending on expectations.
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What guests think
Reviews of Comfort Suites Independence - Kansas City highlight spacious rooms alongside recurring maintenance issues, especially with the pool, hot tub, and hot water, leading to experiences that range from comfortable to frustrating depending on expectations.
Cleanliness is mixed, with some guests finding rooms clean while others report hair, mildew, and worn carpets or furnishings. The location is convenient to highways, venues, and nearby dining. Staff are frequently described as friendly and helpful, but guests cite slow check-ins, poor communication, and unresolved requests. Expect a convenient base with variable maintenance and amenity reliability.
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AI-generated summary based on recent guest reviews
Facilities
Pool and hot tub are frequently reported as closed, unheated, or out of order, and many guests also faced hot water shortages. Several mention elevator concerns and general maintenance issues around the property.
Related guest reviews
2
Paula
Jun 8, 2025
·
Stayed 3 nights
Pool and hot tub ice cold. No hot water in shower for two days. Elevator is terrifying and tiny. Room paint was busted/shabby, fridge hadn't been dedrosted in god knows how long and smelled. Breakfast was terrible. Snacks were stale. Coffee was burned. Desk person didn't give a crap, and I can't blame them because they work for the slum owner. Gross. Avoid at all cost.
Pool and hot tub ice cold. No hot water in shower for two days. Elevator is terrifying and tiny. Room paint was busted/shabby, fridge hadn't been dedrosted in god knows how long and smelled. Breakfast was terrible. Snacks were stale. Coffee was burned. Desk person didn't give a crap, and I can't blame them because they work for the slum owner. Gross. Avoid at all cost.
6
Jillian
Jun 16, 2025
·
Stayed 2 nights
Hotel didn’t have hot water and the staff didn’t tell us when we checked in- we heard it from other guests. The pool was ice cold and no hot showers either. Apparently the heaters had been broken for a week
Hotel didn’t have hot water and the staff didn’t tell us when we checked in- we heard it from other guests. The pool was ice cold and no hot showers either. Apparently the heaters had been broken for a week
6
Danielle
Apr 15, 2024
·
Stayed 2 nights
Good location, close proximity to arena and restaurants. Staff friendly and attentive. Property is need of upkeep badly. Elevator makes horrible grinding noise stopping at floors. Rooms have peeling paint, missing furnishings, carpets need cleaning in room and hallways. Pool has been closed for maintenance for last year also
Good location, close proximity to arena and restaurants. Staff friendly and attentive. Property is need of upkeep badly. Elevator makes horrible grinding noise stopping at floors. Rooms have peeling paint, missing furnishings, carpets need cleaning in room and hallways. Pool has been closed for maintenance for last year also
8
Danny S
Oct 4, 2025
·
Stayed 1 night
Nice hotel but was disappointed that the pool and hot tub were cold. Also tempture if shower was cold.
Nice hotel but was disappointed that the pool and hot tub were cold. Also tempture if shower was cold.
2
Janet
Nov 13, 2025
·
Stayed 3 nights
The breakfast as empty of items and no variety. When we first arrived the desk was friendly. When we got to the room ther was edging coming off the microwave stand. Had asked for coffee but never received.The lobby informed us the hot tub didn:t wirk it had a leak. We talked with manager because I only book hotels with hot tubs and she stated we should have received a email which we did not receive. The hot tub was still on website. It also stated a indoor pool so we went to check it out abd it was like ice bath.You assume with an indoor pool in KC, mo to be heated. This is definitely false advertisement..The second night the toilrt over flowed and the phone did not work so my daughter went to front desk and there was 2 men at desk and we were told the phones in all the rooms did not work, Also no maintenance so they found a plunger so my daughter to take care of it. so she plunged it and cleaned up.Also the 3 nights we were there not one time did a housekeeper come to the room for anything. Now I belive in enviromental measures but they could have at least emptied the trash and brought fresh towels. Again my daughter saw a housekeeper and asked for 2 to empty our trash. Another thing the coffee was never hot excep first thing in the morning. I tried to make tea and the hot water was lukewarm at best. We were there for my nephews wedding or I would of went somewhere else but we did not have time.Nothing worked. Only good thing was a decent bed. So what did we pay for?
The breakfast as empty of items and no variety. When we first arrived the desk was friendly. When we got to the room ther was edging coming off the microwave stand. Had asked for coffee but never received.The lobby informed us the hot tub didn:t wirk it had a leak. We talked with manager because I only book hotels with hot tubs and she stated we should have received a email which we did not receive. The hot tub was still on website. It also stated a indoor pool so we went to check it out abd it was like ice bath.You assume with an indoor pool in KC, mo to be heated. This is definitely false advertisement..The second night the toilrt over flowed and the phone did not work so my daughter went to front desk and there was 2 men at desk and we were told the phones in all the rooms did not work, Also no maintenance so they found a plunger so my daughter to take care of it. so she plunged it and cleaned up.Also the 3 nights we were there not one time did a housekeeper come to the room for anything. Now I belive in enviromental measures but they could have at least emptied the trash and brought fresh towels. Again my daughter saw a housekeeper and asked for 2 to empty our trash. Another thing the coffee was never hot excep first thing in the morning. I tried to make tea and the hot water was lukewarm at best. We were there for my nephews wedding or I would of went somewhere else but we did not have time.Nothing worked. Only good thing was a decent bed. So what did we pay for?
6
Amanda
Dec 12, 2025
·
Stayed 2 nights
Attendants staying in 2-3 rooms across from us was extremely loud. Beating on each others doors, yelling and laughing in hallway at 11-11:30 pm. Called downstairs and was ignored. No hot water in shower and water pressure extremely low. Indoor pool ice cold and hot tub broken.
Attendants staying in 2-3 rooms across from us was extremely loud. Beating on each others doors, yelling and laughing in hallway at 11-11:30 pm. Called downstairs and was ignored. No hot water in shower and water pressure extremely low. Indoor pool ice cold and hot tub broken.
10
Karen
Apr 16, 2024
·
Stayed 1 night
The facility was nice. The pool and hot tub were under maintenance.
The facility was nice. The pool and hot tub were under maintenance.
6
Brandon
Oct 27, 2025
·
Stayed 1 night
Overall the stay wasn’t bad. The hot tub didn’t work which was a huge downfall. The pool was too cold to enjoy. The shower in our room was terrible as the head was spraying all over the place. The gentleman that was taking care of keeping the breakfast area stocked and clean was a little rude. You could tell that he didn’t really like his job. The room was clean. There needed to be more outdoor lighting. We arrived after dark and the parking lot was poorly lit. You can tell they are trying to do some renovations.
Overall the stay wasn’t bad. The hot tub didn’t work which was a huge downfall. The pool was too cold to enjoy. The shower in our room was terrible as the head was spraying all over the place. The gentleman that was taking care of keeping the breakfast area stocked and clean was a little rude. You could tell that he didn’t really like his job. The room was clean. There needed to be more outdoor lighting. We arrived after dark and the parking lot was poorly lit. You can tell they are trying to do some renovations.
8
Tracy
Oct 22, 2023
·
Stayed 1 night
The listing on Expedia stated pool and hot tub but did NOT list that it was inoperable. Has not been working for over 2 years. When I got the email about the pool, it would have been too late to cancel as my booking was a no cancellation booking. Good thing we didn’t need the pool. Take that off of your listing so people aren’t misled.
The listing on Expedia stated pool and hot tub but did NOT list that it was inoperable. Has not been working for over 2 years. When I got the email about the pool, it would have been too late to cancel as my booking was a no cancellation booking. Good thing we didn’t need the pool. Take that off of your listing so people aren’t misled.
6
Tara
Apr 2, 2024
·
Stayed 1 night
The pool and hot tub weren't available for use.
The pool and hot tub weren't available for use.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: some guests found rooms clean, but many reported hair and debris left behind, mildew or mold in bathrooms, and stained or worn carpets and furnishings.
Related guest reviews
6
william
May 30, 2025
·
Stayed 2 nights
Property was dirty-melted soap in soap dish, curly hairs on bathroom floor, food on carpet, windows dirty etc
Property was dirty-melted soap in soap dish, curly hairs on bathroom floor, food on carpet, windows dirty etc
6
Trevor
Jul 20, 2025
·
Stayed 1 night
Went to check in, and the lady at the desk was super nice! Went up to the room and bedding was dirty. Along with some trash left in the room. Went down let the lady at the desk know. She quickly put us in another room. Bedding appears to be clean however there were some trash left behind. Bathroom door wouldn't latch. Bathroom was dirty with chipping paint. If hadn't been a long day of baseball and availability, I would of asked to get out money back and found another hotel. Really disappointed in this one. On a positive note, the breakfast was pretty decent.
Went to check in, and the lady at the desk was super nice! Went up to the room and bedding was dirty. Along with some trash left in the room. Went down let the lady at the desk know. She quickly put us in another room. Bedding appears to be clean however there were some trash left behind. Bathroom door wouldn't latch. Bathroom was dirty with chipping paint. If hadn't been a long day of baseball and availability, I would of asked to get out money back and found another hotel. Really disappointed in this one. On a positive note, the breakfast was pretty decent.
6
Sandra
Nov 4, 2025
·
Stayed 1 night
I dont think the room was cleaned thoroughly, there was plasticware on the bathroom floor and hair in the sheets. Also I picked this hotel over others that would have been more convenie t for me just for the hot tub, which was broken.
I dont think the room was cleaned thoroughly, there was plasticware on the bathroom floor and hair in the sheets. Also I picked this hotel over others that would have been more convenie t for me just for the hot tub, which was broken.
2
samantha
Jul 27, 2025
·
Stayed 2 nights
Rooms were very dirty, smelt bad, there was hair in our bed,blood on our blankets, and a bug in the bathroom
Rooms were very dirty, smelt bad, there was hair in our bed,blood on our blankets, and a bug in the bathroom
6
Catherine
Jun 10, 2024
·
Stayed 2 nights
General hotel cleanliness was poor. Floors in lobby & door hallways were dirty with food & trash all over. The elevator floor had spilled cereal on the floor from the time we checked in and still there when we checked out 2 days later. The room was for the most part clean but bathroom floor had not been swept or mopped in quite some time. Our daughter slept on the pull out couch, front desk was reluctant to give us bed linens for it telling me it was already in the room. I had already checked the room thoroughly before asking and it there was none. I told her she could come check if she didn’t believe me and her response was “I can’t leave the desk”. She then handed me only a blanket. I asked for sheets to cover the mattress and pillows. She went back and got me sheets but refused to give me pillows telling me the pillows were on the bed. I said there were pillows on the bed for me and my husband but would like pillows for my teen daughter. She refused saying “people ask fòr pillows all the time and then steal them”. This was insulting and really uncalled for. The person in charge of the breakfast buffet both mornings was playing loud rap music, singing and “dancing” while sitting in his chair. One morning when he was closing things down he dropped something and loudly yelled “what the FU**!” Completely inappropriate with families sitting in there eating. Pool and hot tub not working and apparently have been out of service for 2+ years according to another guest
General hotel cleanliness was poor. Floors in lobby & door hallways were dirty with food & trash all over. The elevator floor had spilled cereal on the floor from the time we checked in and still there when we checked out 2 days later. The room was for the most part clean but bathroom floor had not been swept or mopped in quite some time. Our daughter slept on the pull out couch, front desk was reluctant to give us bed linens for it telling me it was already in the room. I had already checked the room thoroughly before asking and it there was none. I told her she could come check if she didn’t believe me and her response was “I can’t leave the desk”. She then handed me only a blanket. I asked for sheets to cover the mattress and pillows. She went back and got me sheets but refused to give me pillows telling me the pillows were on the bed. I said there were pillows on the bed for me and my husband but would like pillows for my teen daughter. She refused saying “people ask fòr pillows all the time and then steal them”. This was insulting and really uncalled for. The person in charge of the breakfast buffet both mornings was playing loud rap music, singing and “dancing” while sitting in his chair. One morning when he was closing things down he dropped something and loudly yelled “what the FU**!” Completely inappropriate with families sitting in there eating. Pool and hot tub not working and apparently have been out of service for 2+ years according to another guest
6
Nicole
Oct 18, 2024
·
Stayed 1 night
Room was not well cleaned.
Room was not well cleaned.
8
Cheryl
Sep 21, 2025
·
Stayed 2 nights
This is a safe and convenient option when visiting Kansas City. The staff was super friendly and helpful. It includes a small gym and pool, and lots of options for the breakfast that's included with your stay. My only concern was the cleanliness of the suite itself...lots of debris all over the floor in both the room and bathroom.
This is a safe and convenient option when visiting Kansas City. The staff was super friendly and helpful. It includes a small gym and pool, and lots of options for the breakfast that's included with your stay. My only concern was the cleanliness of the suite itself...lots of debris all over the floor in both the room and bathroom.
10
Cordelia
Feb 27, 2024
·
Stayed 1 night
Very clean room, maintained well.
Very clean room, maintained well.
6
Amy
Oct 10, 2025
·
Stayed 1 night
The bathroom specifically floor and tub had mold and needed repairs. The carpet was not clean in hall or room. The elevator was suspect of not working. The laundry was clean and the staff were lovely and friendly.
The bathroom specifically floor and tub had mold and needed repairs. The carpet was not clean in hall or room. The elevator was suspect of not working. The laundry was clean and the staff were lovely and friendly.
8
Patricia
Jul 22, 2025
·
Stayed 2 nights
Our room had not been properly cleaned. We found a leftover bath towel in the bathroom and hair in the tub and sink. The bathroom and entry way didn't look swept. The management did apologize and give us another room and they made sure we had everything we needed.
Our room had not been properly cleaned. We found a leftover bath towel in the bathroom and hair in the tub and sink. The bathroom and entry way didn't look swept. The management did apologize and give us another room and they made sure we had everything we needed.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with ample space for families, though decor shows wear in spots. Several guests report weak air conditioning and occasional hallway noise.
Related guest reviews
6
Sally
Aug 3, 2024
·
Stayed 1 night
In general the staff were friendly, however our room wasn't so great. They are under remodel but haven't started the first floor yet. The toilet in our room wobbled and kept running unless you messed with the handle just right, our window was broken at the seal so air from outside was leaking in, and the AC in our room did not work properly. They were booked so couldn't switch us rooms but also didn't try and really offer a solution to get the AC working in our room. Unfortunately had to sleep in a hot/humid room and was told they couldn't refund us or discount our room either. I understand they are renovating but it was very frustrating being at an outdoor concert to then come back to a 75 degree room and no chance of it cooling down.
In general the staff were friendly, however our room wasn't so great. They are under remodel but haven't started the first floor yet. The toilet in our room wobbled and kept running unless you messed with the handle just right, our window was broken at the seal so air from outside was leaking in, and the AC in our room did not work properly. They were booked so couldn't switch us rooms but also didn't try and really offer a solution to get the AC working in our room. Unfortunately had to sleep in a hot/humid room and was told they couldn't refund us or discount our room either. I understand they are renovating but it was very frustrating being at an outdoor concert to then come back to a 75 degree room and no chance of it cooling down.
8
Tom
May 12, 2025
·
Stayed 2 nights
We traveled to see baseball games. Hotel had good proximity to the stadium, shopping & restaurants. Friendly, helpful staff. Room was spacious & comfortable. Could use updating. Some areas needed repair, cleaning above & beyond the duties of housekeeping.
We traveled to see baseball games. Hotel had good proximity to the stadium, shopping & restaurants. Friendly, helpful staff. Room was spacious & comfortable. Could use updating. Some areas needed repair, cleaning above & beyond the duties of housekeeping.
10
Roseanne
Oct 22, 2025
·
Stayed 1 night
Large room, convenient to the highway and food for a nightly stay while on the road.
Large room, convenient to the highway and food for a nightly stay while on the road.
8
Karen
May 10, 2025
·
Stayed 1 night
You could smell old cigarette smoke in the whole hotel. Also the room AC unit wouldn’t go below 72, it felt hot and stuff in the room.
You could smell old cigarette smoke in the whole hotel. Also the room AC unit wouldn’t go below 72, it felt hot and stuff in the room.
6
zachariah
Feb 14, 2025
·
Stayed 1 night
There was constant noise outside my door. Next time i would like to be transfered to more secluded room.
There was constant noise outside my door. Next time i would like to be transfered to more secluded room.
10
Rodger
Oct 31, 2025
·
Stayed 2 nights
Room was perfect no issues at all. Was spacious and extremely comfortable
Room was perfect no issues at all. Was spacious and extremely comfortable
10
Tracy
Oct 23, 2025
·
Stayed 1 night
Room was nice with comfortable bed and pillows. Chec in and check out was fast.
Room was nice with comfortable bed and pillows. Chec in and check out was fast.
8
Richard
Jun 14, 2023
·
Stayed 1 night
Really great room, bit worn, nice and roomy
Really great room, bit worn, nice and roomy
6
Louise
Aug 2, 2024
·
Stayed 1 night
We stayed at this property for one night, 2 weeks in a row. Both times the AC was very poor - nearly nonexistent. Me and my grandkids slept in a hot room and didn’t much rest. I should have complained at the front desk but we were exhausted from 12 hour drives each time and just didn’t feel like fooling with it. I think we will choose a different hotel on our passes through from now on.
We stayed at this property for one night, 2 weeks in a row. Both times the AC was very poor - nearly nonexistent. Me and my grandkids slept in a hot room and didn’t much rest. I should have complained at the front desk but we were exhausted from 12 hour drives each time and just didn’t feel like fooling with it. I think we will choose a different hotel on our passes through from now on.
10
Ali
Jul 9, 2023
·
Stayed 2 nights
Nice room, spacious and comfortable, but wish it had had more outlets for charging electronics.
Nice room, spacious and comfortable, but wish it had had more outlets for charging electronics.
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AI-generated summary based on recent guest reviews
Service
Staff are often praised as friendly and helpful. However, guests report slow or problematic check-ins, poor communication about out-of-service amenities, and inconsistent housekeeping or follow-through on requests.
Related guest reviews
2
Matthew
Nov 12, 2024
·
Stayed 2 nights
When we arrived for a 2 night stay, the front desk said that they had not received payment from a 3rd party. We paid for the hotel by credit card back in August. This caused us a lot of stress. We had to fogure it out and the hotel did not try to help. The same thing happened when we checked out. The hotel said that our payment had not gone through.
When we arrived for a 2 night stay, the front desk said that they had not received payment from a 3rd party. We paid for the hotel by credit card back in August. This caused us a lot of stress. We had to fogure it out and the hotel did not try to help. The same thing happened when we checked out. The hotel said that our payment had not gone through.
4
Tammy
Aug 21, 2025
·
Stayed 2 nights
The young man at check-in was extremely pleasant as was the older gentleman cleaning up the breakfast area as we checked out! This Is the only positives I have to say about the property itself. We had called ahead of time to make sure the pool was up and running because we were going to have our grandkids with us right before school started. The pool was so cold that we could not get in it. The hot tub was emptied, but not covered or blocked off in any way. We also had mentioned that my husband has COPD and is very allergic to dogs and we could not have a room near any animals. It was after we arrived that they mentioned that all of their rooms are.” animal, friendly.” but they clean in between stays. This was severely lacking. I have pictures. There was white fur all over the stained couch and popcorn,wrappers There was a stain on the bedding and the phone is still sitting in both rooms, but did not work. The first room did have an animal smell to it. The young man behind the front desk was able to move us across the hall a dog had not stayed for a length of time… The room is better but again another piece of popcorn! Have a one and a half year-old grandchild if he found that he could have choked. There were still a few hairs (tub too) but it smelled much cleaner. For the price I knew it would need to be updated. I just need clean and no animals… They definitely withheld the truth with the hot tub being down and animals being allowed in all room rooms.
The young man at check-in was extremely pleasant as was the older gentleman cleaning up the breakfast area as we checked out! This Is the only positives I have to say about the property itself. We had called ahead of time to make sure the pool was up and running because we were going to have our grandkids with us right before school started. The pool was so cold that we could not get in it. The hot tub was emptied, but not covered or blocked off in any way. We also had mentioned that my husband has COPD and is very allergic to dogs and we could not have a room near any animals. It was after we arrived that they mentioned that all of their rooms are.” animal, friendly.” but they clean in between stays. This was severely lacking. I have pictures. There was white fur all over the stained couch and popcorn,wrappers There was a stain on the bedding and the phone is still sitting in both rooms, but did not work. The first room did have an animal smell to it. The young man behind the front desk was able to move us across the hall a dog had not stayed for a length of time… The room is better but again another piece of popcorn! Have a one and a half year-old grandchild if he found that he could have choked. There were still a few hairs (tub too) but it smelled much cleaner. For the price I knew it would need to be updated. I just need clean and no animals… They definitely withheld the truth with the hot tub being down and animals being allowed in all room rooms.
10
Amber
Oct 2, 2025
·
Stayed 1 night
Staff was super helpful and friendly, room was spacious and it was super easy to get dinner for my family nearby
Staff was super helpful and friendly, room was spacious and it was super easy to get dinner for my family nearby
6
Catherine
Jun 10, 2024
·
Stayed 2 nights
General hotel cleanliness was poor. Floors in lobby & door hallways were dirty with food & trash all over. The elevator floor had spilled cereal on the floor from the time we checked in and still there when we checked out 2 days later. The room was for the most part clean but bathroom floor had not been swept or mopped in quite some time. Our daughter slept on the pull out couch, front desk was reluctant to give us bed linens for it telling me it was already in the room. I had already checked the room thoroughly before asking and it there was none. I told her she could come check if she didn’t believe me and her response was “I can’t leave the desk”. She then handed me only a blanket. I asked for sheets to cover the mattress and pillows. She went back and got me sheets but refused to give me pillows telling me the pillows were on the bed. I said there were pillows on the bed for me and my husband but would like pillows for my teen daughter. She refused saying “people ask fòr pillows all the time and then steal them”. This was insulting and really uncalled for. The person in charge of the breakfast buffet both mornings was playing loud rap music, singing and “dancing” while sitting in his chair. One morning when he was closing things down he dropped something and loudly yelled “what the FU**!” Completely inappropriate with families sitting in there eating. Pool and hot tub not working and apparently have been out of service for 2+ years according to another guest
General hotel cleanliness was poor. Floors in lobby & door hallways were dirty with food & trash all over. The elevator floor had spilled cereal on the floor from the time we checked in and still there when we checked out 2 days later. The room was for the most part clean but bathroom floor had not been swept or mopped in quite some time. Our daughter slept on the pull out couch, front desk was reluctant to give us bed linens for it telling me it was already in the room. I had already checked the room thoroughly before asking and it there was none. I told her she could come check if she didn’t believe me and her response was “I can’t leave the desk”. She then handed me only a blanket. I asked for sheets to cover the mattress and pillows. She went back and got me sheets but refused to give me pillows telling me the pillows were on the bed. I said there were pillows on the bed for me and my husband but would like pillows for my teen daughter. She refused saying “people ask fòr pillows all the time and then steal them”. This was insulting and really uncalled for. The person in charge of the breakfast buffet both mornings was playing loud rap music, singing and “dancing” while sitting in his chair. One morning when he was closing things down he dropped something and loudly yelled “what the FU**!” Completely inappropriate with families sitting in there eating. Pool and hot tub not working and apparently have been out of service for 2+ years according to another guest
10
John
Jan 4, 2023
·
Stayed 19,360 nights
What I liked was every employee from the front desk, to housekeeping, and kitchen staff were just amazingly polite and professional. Thank you all for a fabulous stay
What I liked was every employee from the front desk, to housekeeping, and kitchen staff were just amazingly polite and professional. Thank you all for a fabulous stay
10
Adam
Nov 4, 2025
·
Stayed 2 nights
Nice room, nice location, staff were very helpful.
Nice room, nice location, staff were very helpful.
6
Patricia
Jul 4, 2025
·
Stayed 1 night
The room was nice, but the shower head barely functioned. It took an hour to check in, although I prepaid and the place seemed almost empty (the manager seemed unhinged, because she thought it was fine for me to wait an hour while she argued with Expedia). The breakfast was fine, but I mostly looked forward to the hot tub (which was not available) and a swim (the pool was very cold and looked dirty, so I didn't get in). So, nice room (except crumby shower), okay breakfast, unacceptable pool and no hot tub. I think I should get a partial refund for false advertising.
The room was nice, but the shower head barely functioned. It took an hour to check in, although I prepaid and the place seemed almost empty (the manager seemed unhinged, because she thought it was fine for me to wait an hour while she argued with Expedia). The breakfast was fine, but I mostly looked forward to the hot tub (which was not available) and a swim (the pool was very cold and looked dirty, so I didn't get in). So, nice room (except crumby shower), okay breakfast, unacceptable pool and no hot tub. I think I should get a partial refund for false advertising.
2
Alice
Aug 7, 2023
·
Stayed 3 nights
The pool in the hot tub are closed the whole time. The room that we stayed in from Thursday to Sunday never got cleaned until our last night as we had to complain about the service. Breakfast on the weekends ran out of food at 9:30 and when I asked if they would put some more out, the lady said that the food was going to quick and she wasn’t gonna do it. I stayed a total of 121 nights this year and with Hotels.com. By far the worst experience I’ve had in eight years of using Hotels.com.
The pool in the hot tub are closed the whole time. The room that we stayed in from Thursday to Sunday never got cleaned until our last night as we had to complain about the service. Breakfast on the weekends ran out of food at 9:30 and when I asked if they would put some more out, the lady said that the food was going to quick and she wasn’t gonna do it. I stayed a total of 121 nights this year and with Hotels.com. By far the worst experience I’ve had in eight years of using Hotels.com.
10
daniel
Feb 23, 2023
·
Stayed 1 night
Very nice clean room. The evening manager was top notch.
Very nice clean room. The evening manager was top notch.
10
Christy
Oct 6, 2025
·
Stayed 2 nights
Could use some updates but we found the hotel comfortable, clean and great for our needs (family of 5). The front desk and breakfast staff were very friendly and helpful.
Could use some updates but we found the hotel comfortable, clean and great for our needs (family of 5). The front desk and breakfast staff were very friendly and helpful.
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AI-generated summary based on recent guest reviews
Location
Convenient to highways, venues like Arrowhead and Cable Dahmer Arena, and many nearby restaurants. Several guests also described the area as safe and quiet.
Related guest reviews
10
Matt
Apr 6, 2023
·
Stayed 1 night
Convenient to I-70, good parking, good staff A+++
Convenient to I-70, good parking, good staff A+++
10
Roseanne
Oct 22, 2025
·
Stayed 1 night
Large room, convenient to the highway and food for a nightly stay while on the road.
Large room, convenient to the highway and food for a nightly stay while on the road.
8
Chris
Mar 16, 2025
·
Stayed 2 nights
Property is conveniently located to highways. Several restaurants are close.
Property is conveniently located to highways. Several restaurants are close.
10
Patricia
Sep 15, 2024
·
Stayed 2 nights
Great place to stay. Close to lots of events. Staff was great. Breakfast good.
Great place to stay. Close to lots of events. Staff was great. Breakfast good.
10
Sarah
May 8, 2025
·
Stayed 1 night
Great place to stay when going to a concert at the Cable Dahmer. Also great Mexican restaurant in the parking lot of the hotel.
Great place to stay when going to a concert at the Cable Dahmer. Also great Mexican restaurant in the parking lot of the hotel.
10
Thomas
May 22, 2025
·
Stayed 2 nights
Excellent facilities and near lots of places to eat.
Excellent facilities and near lots of places to eat.
10
Woodie r
Dec 15, 2024
·
Stayed 1 night
Clean room great location
Clean room great location
10
Joseph
Mar 27, 2023
·
Stayed 1 night
Close to freeway and activities.
Close to freeway and activities.
10
Steve
Oct 11, 2023
·
Stayed 1 night
Good price, nice room and close to cable dahmer arena
Good price, nice room and close to cable dahmer arena
8
Anita
Sep 18, 2025
·
Stayed 1 night
The location was convenient for family
The location was convenient for family
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally decent with standard options and enough variety for most. Some guests report items running low or limited variety, and inconsistent coffee quality.
Related guest reviews
2
Paula
Jun 8, 2025
·
Stayed 3 nights
Pool and hot tub ice cold. No hot water in shower for two days. Elevator is terrifying and tiny. Room paint was busted/shabby, fridge hadn't been dedrosted in god knows how long and smelled. Breakfast was terrible. Snacks were stale. Coffee was burned. Desk person didn't give a crap, and I can't blame them because they work for the slum owner. Gross. Avoid at all cost.
Pool and hot tub ice cold. No hot water in shower for two days. Elevator is terrifying and tiny. Room paint was busted/shabby, fridge hadn't been dedrosted in god knows how long and smelled. Breakfast was terrible. Snacks were stale. Coffee was burned. Desk person didn't give a crap, and I can't blame them because they work for the slum owner. Gross. Avoid at all cost.
10
Jessica
Mar 19, 2025
·
Stayed 1 night
Everything was good. The staff was friendly. Check in was seam less and check out was even easier. The room was big & spacious. Breakfast was good.
Everything was good. The staff was friendly. Check in was seam less and check out was even easier. The room was big & spacious. Breakfast was good.
10
Samantha
Mar 17, 2025
·
Stayed 1 night
The room was nice. Stocked, clean, great temperature when we walked in. Fun little reading lights attachted to the lamps. The staff was friendly. It was a busy weekend with a concert in town and a lot of guest. Breakfast was good. They had lots of options such as eggs, sausage, bisucts, gravy, danishs cereal, etc.. overall, we had a good 1 night stay and would stay again.
The room was nice. Stocked, clean, great temperature when we walked in. Fun little reading lights attachted to the lamps. The staff was friendly. It was a busy weekend with a concert in town and a lot of guest. Breakfast was good. They had lots of options such as eggs, sausage, bisucts, gravy, danishs cereal, etc.. overall, we had a good 1 night stay and would stay again.
8
Leanne
Dec 28, 2025
·
Stayed 1 night
Clean room, comfortable bed, breakfast was decent.
Clean room, comfortable bed, breakfast was decent.
8
Tracy
Jun 16, 2025
·
Stayed 1 night
The hotel was clean, however it took 20 minutes to check-in. The desk clerk was having a hard time finding information for another guest. The breakfast was lacking in choices and the coffee was cold along was the hot water. It took about 45 minutes to get fresh coffee.
The hotel was clean, however it took 20 minutes to check-in. The desk clerk was having a hard time finding information for another guest. The breakfast was lacking in choices and the coffee was cold along was the hot water. It took about 45 minutes to get fresh coffee.
10
Aubrey
Oct 11, 2025
·
Stayed 1 night
room was clean and breakfast was good.
room was clean and breakfast was good.
2
Janet
Nov 13, 2025
·
Stayed 3 nights
The breakfast as empty of items and no variety. When we first arrived the desk was friendly. When we got to the room ther was edging coming off the microwave stand. Had asked for coffee but never received.The lobby informed us the hot tub didn:t wirk it had a leak. We talked with manager because I only book hotels with hot tubs and she stated we should have received a email which we did not receive. The hot tub was still on website. It also stated a indoor pool so we went to check it out abd it was like ice bath.You assume with an indoor pool in KC, mo to be heated. This is definitely false advertisement..The second night the toilrt over flowed and the phone did not work so my daughter went to front desk and there was 2 men at desk and we were told the phones in all the rooms did not work, Also no maintenance so they found a plunger so my daughter to take care of it. so she plunged it and cleaned up.Also the 3 nights we were there not one time did a housekeeper come to the room for anything. Now I belive in enviromental measures but they could have at least emptied the trash and brought fresh towels. Again my daughter saw a housekeeper and asked for 2 to empty our trash. Another thing the coffee was never hot excep first thing in the morning. I tried to make tea and the hot water was lukewarm at best. We were there for my nephews wedding or I would of went somewhere else but we did not have time.Nothing worked. Only good thing was a decent bed. So what did we pay for?
The breakfast as empty of items and no variety. When we first arrived the desk was friendly. When we got to the room ther was edging coming off the microwave stand. Had asked for coffee but never received.The lobby informed us the hot tub didn:t wirk it had a leak. We talked with manager because I only book hotels with hot tubs and she stated we should have received a email which we did not receive. The hot tub was still on website. It also stated a indoor pool so we went to check it out abd it was like ice bath.You assume with an indoor pool in KC, mo to be heated. This is definitely false advertisement..The second night the toilrt over flowed and the phone did not work so my daughter went to front desk and there was 2 men at desk and we were told the phones in all the rooms did not work, Also no maintenance so they found a plunger so my daughter to take care of it. so she plunged it and cleaned up.Also the 3 nights we were there not one time did a housekeeper come to the room for anything. Now I belive in enviromental measures but they could have at least emptied the trash and brought fresh towels. Again my daughter saw a housekeeper and asked for 2 to empty our trash. Another thing the coffee was never hot excep first thing in the morning. I tried to make tea and the hot water was lukewarm at best. We were there for my nephews wedding or I would of went somewhere else but we did not have time.Nothing worked. Only good thing was a decent bed. So what did we pay for?
8
Gregory
Jul 14, 2024
·
Stayed 2 nights
Overall, a good experience. Nice room, breakfast food pretty standard for this quality of hotel. The staff was all very pleasant.
Overall, a good experience. Nice room, breakfast food pretty standard for this quality of hotel. The staff was all very pleasant.
10
Martin
Oct 20, 2024
·
Stayed 2 nights
Nice size room. Good breakfast Reasonably priced. Great location.
Nice size room. Good breakfast Reasonably priced. Great location.
10
Dana
Nov 24, 2024
·
Stayed 1 night
My family of 5 (2 adults, 3 kids ages 14,12,10) felt very comfortable in this hotel. The room was perfect, needs were comfortable and the pillows were great!! Breakfast was amazing. The food was delicious and there were plenty of options for everyone. The coffee was brewed just right.
My family of 5 (2 adults, 3 kids ages 14,12,10) felt very comfortable in this hotel. The room was perfect, needs were comfortable and the pillows were great!! Breakfast was amazing. The food was delicious and there were plenty of options for everyone. The coffee was brewed just right.
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AI-generated summary based on recent guest reviews
4
Chrissie
Aug 3, 2026
·
Stayed 4 nights
Staff were very friendly. No complaints there. The lobby was clean and inviting. I booked this place because of Dog friendly Hotel, but the grass was high, plus weeds. The “dog area” had trash in it ( beer bottles/fast food bags) plus dog poop from owners not cleaning up after there pets. Disappointed with outside appearance. When taking the dogs outside, we walked them down the stairwell, out the side door. It was very common to walk out into cigarette smoke or pot. The last day we were there, a guest or guests on our floor, were smoking marijuana. The smell was lingering in the hallway and stairway. Hot tub was out of service. (Not a deal breaker, things happen) Room was clean. Several things were damaged or scattered up. I did notify front desk and took pictures after i checked in.
Staff were very friendly. No complaints there. The lobby was clean and inviting. I booked this place because of Dog friendly Hotel, but the grass was high, plus weeds. The “dog area” had trash in it ( beer bottles/fast food bags) plus dog poop from owners not cleaning up after there pets. Disappointed with outside appearance. When taking the dogs outside, we walked them down the stairwell, out the side door. It was very common to walk out into cigarette smoke or pot. The last day we were there, a guest or guests on our floor, were smoking marijuana. The smell was lingering in the hallway and stairway. Hot tub was out of service. (Not a deal breaker, things happen) Room was clean. Several things were damaged or scattered up. I did notify front desk and took pictures after i checked in.
8
Angela
Jul 27, 2026
·
Stayed 1 night
Rooms were clean...easily accessible. Great location with plenty of shopping and food access.
Rooms were clean...easily accessible. Great location with plenty of shopping and food access.
2
Jing
Jul 20, 2026
·
Stayed 1 night
The staff double charged us despite that we paid
The staff double charged us despite that we paid
6
Patty
Jul 20, 2026
·
Stayed 2 nights
I left a list of repairs that needed to be done in my room
I left a list of repairs that needed to be done in my room
6
Sara
Jul 13, 2026
·
Stayed 2 nights
Hotel is showing it's age. The parking lot was full of various sizes of rocks and tree limbs. The room was spacious but not very clean. The bathroom mirror was dirty, the bathroom floor had dirt stuck the floor, door has peeling paint on the back, some substance that was near the door handle that needed lysol to be removed, lights was out near the sofa, and microwave was not hooked up. Breakfast was a good variety, but the juice machine was broken.
Hotel is showing it's age. The parking lot was full of various sizes of rocks and tree limbs. The room was spacious but not very clean. The bathroom mirror was dirty, the bathroom floor had dirt stuck the floor, door has peeling paint on the back, some substance that was near the door handle that needed lysol to be removed, lights was out near the sofa, and microwave was not hooked up. Breakfast was a good variety, but the juice machine was broken.
FAQs about Comfort Suites Independence - Kansas City
Is parking available at the hotel?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered?
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a fee of USD 50 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The hotel offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms can be confirmed directly with the property.
Where is the hotel located in relation to local attractions?
The hotel is located in Independence, Missouri, just a 2-minute drive from Cable Dahmer Arena and 6 minutes from Midwest Genealogy Center. Independence Square is 8.1 miles away, and the National Frontier Trails Museum is 8.5 miles from the hotel.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool, which is available for guests to enjoy.
What are the policies regarding children staying at the hotel?
Children are welcome at the property. There is no minimum age for children to stay for free.
Are extra beds or cribs available at the hotel?
Guests must contact the property in advance to reserve cribs or infant beds. Extra beds may be subject to availability and additional charges.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 127.5975136617279USD
- 2026-09-16: 99.8403279961853USD
- 2026-09-17: 93.84661299412537USD
- 2026-09-18: 85.85737478453063USD
- 2026-09-19: 132.80220981710815USD
- 2026-09-20: 147.34990319787596USD
- 2026-09-21: 107.87555358636475USD
- 2026-09-22: 97.56089915148925USD
- 2026-09-23: 111.87802204888915USD
- 2026-09-24: 92.89596953604125USD
- 2026-09-25: 104.89372162156677USD
- 2026-09-26: 127.86809651010131USD
- 2026-09-27: 116.85531562312316USD
- 2026-09-28: 92.89192166098022USD
- 2026-09-29: 94.89437025476073USD
- 2026-09-30: 98.89118929165649USD
- 2026-10-01: 102.88799952882384USD
- 2026-10-02: 97.89198893229674USD
- 2026-10-03: 81.90223126130675USD
- 2026-10-04: 92.89596953604125USD
- 2026-10-05: 93.895169895401USD
- 2026-10-06: 94.88743606878661USD
- 2026-10-07: 97.89198893229674USD
- 2026-10-08: 97.88788825886535USD
- 2026-10-09: 93.895169895401USD
- 2026-10-10: 81.90223126130675USD
- 2026-10-11: 95.89357941384887USD
- 2026-10-12: 97.54333489361572USD
- 2026-10-13: 94.89437025476073USD
- 2026-10-14: 93.895169895401USD
- 2026-10-15: 94.89437025476073USD
- 2026-10-16: 113.87353645669555USD
- 2026-10-17: 152.84818469165037USD
- 2026-10-18: 156.84171263012695USD
- 2026-10-19: 97.89198893229674USD
- 2026-10-20: 98.89118929165649USD
- 2026-10-21: 98.89118929165649USD
- 2026-10-22: 98.89118929165649USD
- 2026-10-23: 110.88026484498596USD
- 2026-10-24: 110.88026484498596USD
- 2026-10-25: 98.88564546276855USD
- 2026-10-26: 98.89118929165649USD
- 2026-10-27: 100.2800856229248USD
- 2026-10-28: 98.8928260411377USD
- 2026-10-29: 98.89118929165649USD
- 2026-10-30: 86.89819785919188USD
- 2026-10-31: 86.89819785919188USD
- 2026-11-01: 95.89237385105895USD
- 2026-11-02: 105.74572892408752USD
- 2026-11-03: 99.89038965101624USD
- 2026-11-04: 101.88609765284728USD
- 2026-11-05: 99.70054431065368USD
- 2026-11-06: 156.84171263012695USD
- 2026-11-07: 160.83990442465208USD
- 2026-11-08: 156.84500372854615USD
- 2026-11-09: 101.87891707447814USD
- 2026-11-10: 98.89118929165649USD
- 2026-11-11: 101.88879916946411USD
- 2026-11-12: 105.88429824710083USD
- 2026-11-13: 110.88026484498596USD
- 2026-11-14: 110.88162880288695USD
- 2026-11-15: 106.5327062337799USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served or permitted at this property.
- Contactless check-in and contactless check-out are available.
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Banquet Facilities
Activities
Swimming pool
Pool Indoor
Pool (Indoor)
Fitness Center (nearby)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Services
Business Center
Housekeeping
Banquet Facilities
Designated Smoking Area
24-Hour Front Desk
General
Non-Smoking Rooms
Internet
Free Wi-Fi