Name: Quality Inn Jacksonville near Camp Lejeune
Address: 2139 North Marine Boulevard, Jacksonville, North Carolina, United States of America, Jacksonville, North Carolina, US
Price range: $50–$63 per night
Rating: 7.57

What guests think

Reviews for Quality Inn Jacksonville near Camp Lejeune cite friendly staff and a convenient location, but also recurring problems with cleanliness, humidity and rust, odors, pests, dated rooms, and noise.

Several guests reported inconsistent housekeeping, shortages of towels, and maintenance issues like nonworking TVs or AC and malfunctioning side entrances. Breakfast feedback is mixed, ranging from great waffles and variety to poor quality, limited supply, or occasional service disruptions. Best for short, no-frills stays when price and proximity matter more than polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are inconsistent, with repeated reports of elevator outages, closed or poorly maintained pool areas, malfunctioning side entrances, and occasional ice machine problems. Some guests also noted the pool is very small.

Related guest reviews

2

Jennifer

Jul 4, 2023

·

Stayed 2 nights

Did not stay there at all. Pool broke not operational. Did not have the room i requested. Was not wheelchair accessible. The pictures are nothing like what it looks like. We did not stay.

4

LeeKeya

Jul 15, 2024

·

Stayed 2 nights

I do not recommend for longer than a couple nights stay. I chose to stay here while my house was being renovated because the price was on the cheaper side and it included breakfast and has a pool. The staff was friendly when it came time to pay but when I needed towels they refused to change them, the lady in charge of breakfast would tell us that she was out of stuff but I would watch her serve it to SPECIFIC people, people are walking around with no shoes, the floors are always dirty in the lobby, the carpet in the hallways are filthy, I saw roaches by the vending and ice machines on the first floor and the only nice staff is the manager and the house keepers. 10/10 would not recommend. There are side doors with key entry access but they will not let you access them. I would’ve took my family and left but we paid for multiple nights at a time and there’s no refunds. Just pay the extra and stay some place else.

4

Brittany

Jun 13, 2024

·

Stayed 2 nights

Chairs by the pool (which is only 10 feet long) are broken. The gate to the pool is also broken. When staff was confronted about our child getting hurt they laughed and blamed our child for climbing up on their broken chair. The chair was already broken! She got hurt on the already broken chair. The women at the front desk should be fired. Unacceptable behavior.

8

Arthenia

Aug 5, 2025

·

Stayed 1 night

Did not like the elevators went out overnight with my disabled Aunt with me on the 3rd floor. If they were having troubles with the elevators when I checked in I would have liked to know in advance and could have preferred the bottom floor. We as patrons would have liked to be given a notice of some sort or any sort that the elevators were not working.

2

Christina

May 14, 2024

·

Stayed 2 nights

We stayed for 2 nights. When we first walked into our room we slipped on the floor. The floor was slippery and dirty. Was not told the pool was closed until we wanted to go lay out on the deck. The front desk clerk was rude and nasty to us. Breakfast we went down around 9 wanted a waffle mix cane out disgusting and seperated. Asked for new mix and waited over 30 minutes and still no mix. Very rude

10

Latifah

Aug 15, 2025

·

Stayed 4 nights

Always a great experience at this hotel, but the bathroom was not so clean and the pool wasn’t clean as well and we were looking forward to taking a swim in the pool,but couldn’t. When I received clean towels I received a towel that looked like it had a blood stain on it.The elevator was broke the entire weekend and there were a lot of elderly people there this weekend.Overall the breakfast was GREAT! The staff were AMAZING!!

2

Susan

Sep 6, 2025

·

Stayed 2 nights

Our hotel stay was awful. Walked into the room, first thing we see are roaches on the wall. Floors were filthy. I took a pic of the bottom of my socks because they are black by walking on the floor. Towels were see through in spots from wear and tear. Again I. Have piictures. Sheets on bed were dirty. Ice machine did not work.. I could go on and on but this was by far the worst experience I have had in a hotel!

8

Allea

Sep 11, 2025

·

Stayed 2 nights

Everything was good overall, but the cable was out in the rooms and the side door would not allow re-entry. Cable was fixed by the 2nd night, but the door never was.

4

Lori

Aug 12, 2025

·

Stayed 3 nights

The elevator was broken, our room on the 2nd floor was awful and the ice machine didn't work. Moved to 3rd floor (still no elevator) which was better. Went downstairs for more towels, they told us we had to bring our used towels down to laundry before we could get more. Don't think I'd stay there again.

10

Karen

Jul 30, 2023

·

Stayed 1 night

Wonderful clerk’s and the room was very clean. Will stay again. Pool to small though.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews mention roaches, mold or dampness, rusted fixtures, and stained or dirty linens and floors; smoke odors are also reported. A few guests found rooms clean, but standards appear unreliable.

Related guest reviews

2

afrika

Aug 18, 2024

·

Stayed 2 nights

The hotel smelled of mold bedding was dirty had to change my own linen

2

Cherie

Jul 7, 2025

·

Stayed 2 nights

It was horrible, mold on the ceilings, rust on everything, felt like thinks were crawling on us. Hair in the sheets. Nothing was new just a really bad paint job to cover up a really old hotel. Will never stay here again!

2

TaTi'Yana

Jul 27, 2025

·

Stayed 1 night

Roaches everywhere

2

Susan

Sep 6, 2025

·

Stayed 2 nights

Our hotel stay was awful. Walked into the room, first thing we see are roaches on the wall. Floors were filthy. I took a pic of the bottom of my socks because they are black by walking on the floor. Towels were see through in spots from wear and tear. Again I. Have piictures. Sheets on bed were dirty. Ice machine did not work.. I could go on and on but this was by far the worst experience I have had in a hotel!

6

McKenzie

Sep 25, 2023

·

Stayed 2 nights

The Staff were amazing and very friendly, and very helpful. The hotel from the outside and lobby looked nice and somewhat modern, but our room was extremely humid and overall in poor quality. The humidity was so bad that our floor was visibly wet, the sheets felt wet. Even my papers and textbooks for college curled and wrinkled because of how wet it was in the room. Mostly everything was rusted that was metal. The beds were not comfortable, and pillows were basically lumps of separated fabric. It was overall clean, and not dirty , but I won’t stay here again, just due to everything that we brought being wet and wrinkled after we left, not to say that being in there was quite miserable when we spent a lot of the day in the room.

2

Eva

Nov 25, 2024

·

Stayed 4 nights

This place was the most disgusting hotel I have EVER stayed at. There were roaches all in our room, the bed was stained and dirty, the shower was moldy, absolutely horrendous

4

Liseett

Mar 24, 2025

·

Stayed 3 nights

Sheets had stains, some parts were dirty. There were cockroaches in the room and bathroom.

6

Deborah

Jun 22, 2025

·

Stayed 2 nights

Room is full of mold and is very damp. It’s disgusting.

4

Tiesha

Jun 8, 2025

·

Stayed 1 night

Dirty bathroom, outdated decor, moldy smelling rooms, but bed was comfortable. Room was over saturated with Fabuloso, I could barely breathe. Had to open window for a few hours and leave room. This was the second room I was moved into. The first one, the air didn’t work. Staff was nice. Couldn’t shower in a dirty bathroom.

2

Michaela

Aug 7, 2025

·

Stayed 17 nights

We had roaches in our room, notified the front desk, were told to email head of house keeping, didn’t receive a response from anyone in the hotel till 3 days later when I reached out to hotels.com and then they only offered a deep clean of the room. Wouldn’t give a us a different room or a refund. They only cleaned our room 5 times out of a 17 night stay. Majority of the staff were extremely rude. When i tried to raise my concerns to the front desk they were extremely rude, offered no help or solutions other than to check out that morning 1 hour later. We couldn’t check out though, it was our only option for a stay. The amount of roaches in our room and around the hotel is disgusting. The health department will be notified.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated, with noticeable humidity and rust, and several guests experienced smoke odors despite non‑smoking policies. Noise from hallways, other guests, or the road and intermittent TV/AC problems affected comfort.

Related guest reviews

4

tongxin

Jun 23, 2024

·

Stayed 1 night

People playing music at 3 am in the morning. It is very noise

8

Sharimar

Jun 29, 2025

·

Stayed 3 nights

for the price its not bad, in our room it did smell a lot like cigarettes even though it says its a “no smoking building” but overall it was good for the price.

6

Silvia

Jul 18, 2024

·

Stayed 1 night

THE AIR CONDITIONING IN MY TWO ROOMS DID NOT WORK, I HAD TO REQUEST A ROOM CHANGE

6

McKenzie

Sep 25, 2023

·

Stayed 2 nights

The Staff were amazing and very friendly, and very helpful. The hotel from the outside and lobby looked nice and somewhat modern, but our room was extremely humid and overall in poor quality. The humidity was so bad that our floor was visibly wet, the sheets felt wet. Even my papers and textbooks for college curled and wrinkled because of how wet it was in the room. Mostly everything was rusted that was metal. The beds were not comfortable, and pillows were basically lumps of separated fabric. It was overall clean, and not dirty , but I won’t stay here again, just due to everything that we brought being wet and wrinkled after we left, not to say that being in there was quite miserable when we spent a lot of the day in the room.

8

Allea

Sep 11, 2025

·

Stayed 2 nights

Everything was good overall, but the cable was out in the rooms and the side door would not allow re-entry. Cable was fixed by the 2nd night, but the door never was.

6

Janelle

Jul 7, 2024

·

Stayed 3 nights

Well the back door didn’t work by using your key card and that I had to ask to get my room serviced. They don’t automatically clean your room. But the staff always great and everyone is so nice my second time staying here. Would be back next year my kids love this hotel the pool and location close yo everything.

6

Eric

Apr 10, 2024

·

Stayed 1 night

Rooms were clean. We had 7 rooms. One room the ac didn’t work.

8

Megan

Jun 28, 2025

·

Stayed 5 nights

The staff are great and the property is decently clean. The problem I had was the obvious marijuana smoking. Customers were smoking it everywhere. I. The designated smoking areas outside. In the lobby area and in their rooms. The second floor had a haze and the bad smell from about 8pm on into the morning.

6

Sarah

Nov 28, 2025

·

Stayed 1 night

Room was clean and the staff were friendly. The room is outdated. Everything is as rusty. Anything metal from the bathroom to the lampshade was completely rusted. The bathroom and the walls of the room were in need of a lot of attention.

6

Daniel

Sep 1, 2025

·

Stayed 3 nights

TV did not work.

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Service

Staff are frequently described as friendly and helpful, with several positive shout‑outs to front‑desk teams. However, multiple reviews cite rude interactions, slow or unresponsive assistance, inconsistent housekeeping or towel replacement, and occasional check‑in or billing hassles.

Related guest reviews

10

Soren

Feb 19, 2025

·

Stayed 1 night

Loved this hotel, very clean and quiet! Staff was very friendly! Will definitely stay here whenever I visit my son!

10

Grace

Sep 16, 2024

·

Stayed 2 nights

Shannon at the front desk was so accommodating and sweet. She went above and beyond to make sure my partner and I were comfortable for our four night stay. Breakfast was great and the room was super cozy!

4

LeeKeya

Jul 15, 2024

·

Stayed 2 nights

I do not recommend for longer than a couple nights stay. I chose to stay here while my house was being renovated because the price was on the cheaper side and it included breakfast and has a pool. The staff was friendly when it came time to pay but when I needed towels they refused to change them, the lady in charge of breakfast would tell us that she was out of stuff but I would watch her serve it to SPECIFIC people, people are walking around with no shoes, the floors are always dirty in the lobby, the carpet in the hallways are filthy, I saw roaches by the vending and ice machines on the first floor and the only nice staff is the manager and the house keepers. 10/10 would not recommend. There are side doors with key entry access but they will not let you access them. I would’ve took my family and left but we paid for multiple nights at a time and there’s no refunds. Just pay the extra and stay some place else.

2

David

Aug 18, 2025

·

Stayed 2 nights

Bed was hard, room had odor, walls were paper thin, could hear people talking in other rooms and hallway. A lot of disrepair in bathroom, hallway and ceiling of bedroom. Clerk never answered phone when we called, but was there when i went down. Ice machine on our floor was not working. Floor in our room was slippery. Breakfast had overcooked eggs. Lobby had odor when we arrived. Internet password wouldn't work and TV was losing signal in room and lobby. After all that, i was going to give a poor rating , but i think terrible would be more appropriate. I don't know who would ever give this a good rating.

10

Brian

Sep 21, 2024

·

Stayed 2 nights

Great, convenient hotel at a great cost. Very clean and well kept. Shannon at the front desk was very welcoming and helpful to us. Thanks a lot!

10

David

Nov 8, 2025

·

Stayed 1 night

Friendliest staff I have experience in a long time

2

Jisela

Feb 2, 2024

·

So bad we couldn’t even check in when we got there. Had to wait a half an hour. It was almost 2 AM and we’re sitting in the lobby waiting for our room such an inconvenience because then we had to be checked out by 8am to be at the event we were going to.

4

Lori

Aug 12, 2025

·

Stayed 3 nights

The elevator was broken, our room on the 2nd floor was awful and the ice machine didn't work. Moved to 3rd floor (still no elevator) which was better. Went downstairs for more towels, they told us we had to bring our used towels down to laundry before we could get more. Don't think I'd stay there again.

10

Cathy

Aug 20, 2025

·

Stayed 1 night

Michelle at the front desk is such a kind person. She is an excellent representative for Quality Inn.

2

Michaela

Aug 7, 2025

·

Stayed 17 nights

We had roaches in our room, notified the front desk, were told to email head of house keeping, didn’t receive a response from anyone in the hotel till 3 days later when I reached out to hotels.com and then they only offered a deep clean of the room. Wouldn’t give a us a different room or a refund. They only cleaned our room 5 times out of a 17 night stay. Majority of the staff were extremely rude. When i tried to raise my concerns to the front desk they were extremely rude, offered no help or solutions other than to check out that morning 1 hour later. We couldn’t check out though, it was our only option for a stay. The amount of roaches in our room and around the hotel is disgusting. The health department will be notified.

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Location

Convenient to Camp Lejeune, Walmart, and many restaurants, making errands and visits easy.

Related guest reviews

10

Nick

Nov 9, 2024

·

Stayed 1 night

Peaceful and quiet. Walmart is couple 100 yards aways. Plenty of places to eat at.

10

Soren

Feb 19, 2025

·

Stayed 1 night

Loved this hotel, it was very quiet and clean! It was a perfect stay when visiting my son at Camp Lejeune. Plenty of dining options and things to do near by.

10

Ulysses

Dec 16, 2024

·

Stayed 3 nights

Close to the base to see my buddies and conveniently close to the Walmart for necessities.

8

MARIA

Jul 7, 2024

·

Stayed 3 nights

The hotel is near many dining options

10

Tamara

Sep 22, 2024

·

Stayed 1 night

My son and I decided last minute to stay in Jacksonville. We found this hotel on Expedia. It was a lot cleaner than I thought it would be for the price! Staff was friendly. Location was perfect. I would stay here again. No bells and whistles but that wasn’t needed.

10

Ed

Aug 25, 2024

·

Stayed 1 night

Close to amenities

8

Brenda

Jun 13, 2025

·

Stayed 4 nights

The hotel was convenient to where we were visiting.

6

Jolena

Mar 30, 2023

·

Stayed 2 nights

It was in the right area

6

Jennifer

Jun 3, 2024

·

Stayed 3 nights

The hotel is centrally located to everything. It's a nice hotel with a pool that was very clean (could of used a few umbrella tables) it had towels and a place to sit ir layout. The breakfast was awesome! The front desk and cleaning services was wonderful. The only bad thing is the noise from the road, we heard everything from are room on the second floor. Ask for an odd number room if you are a lite sleeper. We had a very enjoyable time. We will stay again.

10

RONALD

Jan 14, 2024

·

Stayed 3 nights

Great price and good value and location

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Dining

Breakfast reviews are mixed: some guests enjoyed it (especially waffles), while others found poor quality, limited items, or ran into service interruptions. One review noted seeing a roach in the dining area.

Related guest reviews

10

Grace

Sep 16, 2024

·

Stayed 2 nights

Shannon at the front desk was so accommodating and sweet. She went above and beyond to make sure my partner and I were comfortable for our four night stay. Breakfast was great and the room was super cozy!

10

Norma I

Oct 25, 2025

·

Stayed 1 night

My first time in this town . Location excellent . Costumer service amazing . Breakfast excellent.very thank fuel .the best quality service

2

David

Aug 18, 2025

·

Stayed 2 nights

Bed was hard, room had odor, walls were paper thin, could hear people talking in other rooms and hallway. A lot of disrepair in bathroom, hallway and ceiling of bedroom. Clerk never answered phone when we called, but was there when i went down. Ice machine on our floor was not working. Floor in our room was slippery. Breakfast had overcooked eggs. Lobby had odor when we arrived. Internet password wouldn't work and TV was losing signal in room and lobby. After all that, i was going to give a poor rating , but i think terrible would be more appropriate. I don't know who would ever give this a good rating.

10

Brian

Sep 21, 2024

·

Stayed 2 nights

Great, convenient hotel at a great cost. Very clean and well kept. Shannon at the front desk was very welcoming and helpful to us. Thanks a lot!

10

Michelle

Apr 24, 2025

·

Stayed 1 night

I enjoyed staying at this hotel very clean breakfast was good and receptionist was very helpful and friendly.

8

Meriam

Apr 13, 2025

·

Stayed 6 nights

The property is affordable and clean. However, the temperature in the is pre set in the building. We could not set it ourselves, therefore it was cold in the room most of our six days stay. The breakfast was free and good especially the waffle delicious 😋.

2

Christina

May 14, 2024

·

Stayed 2 nights

We stayed for 2 nights. When we first walked into our room we slipped on the floor. The floor was slippery and dirty. Was not told the pool was closed until we wanted to go lay out on the deck. The front desk clerk was rude and nasty to us. Breakfast we went down around 9 wanted a waffle mix cane out disgusting and seperated. Asked for new mix and waited over 30 minutes and still no mix. Very rude

8

Kathleen

Jul 8, 2024

·

Stayed 4 nights

The staff is very friendly and the place is very clean the breakfast however it’s horrible. It was a holiday weekend. They ran out of everything which means someone didn’t do. The ordering right was sold out.Hotel.

2

Esthivali

May 1, 2023

·

Stayed 8 nights

We stayed for a week and received no room service AT ALL! We asked front desk to have someone have our room cleaned, never happened! Place STINKS like cigarettes throughout the whole facility! No toilet paper or towels were provided to us, we had to go ask for them! Trash was not picked up! Even after we ask them to. The only thing clean was the pool but with no towels. Key kept malfunctioning! Floor and carpet was dirty and stinky. Homeless people were entering the hotel at any time, I believe even staying in vacant rooms. Breakfast for 2 days wasn't served due to inspection failure. Won't be booking this hotel again. Overall experience was BAD!

4

Kelly

Jun 10, 2024

·

Stayed 1 night

By far the worst hotel breakfast I've ever seen. There was no bread, no bagels, no cereal, only about 3 yogurts in the cooler. There were 4 eggs left in the hot pan that look like they'd been there cooking since the night before. The only option was the Belgian waffle maker, which takes 2.5 minutes per waffle and a line of 6 people ahead of you makes for a slow breakfast. A man came walking through the food area and looked like he was gonna give up on breakfast so we offered a cinnamon roll we had purchased at a store from the day before and he laughed at us and said no thanks because he worked there. So I guess everyone knows the breakfast sucks except for unsuspecting guests who pay to be there. Couldn't even just run to the store down the road to buy a loaf of bread and some butter?

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AI-generated summary based on recent guest reviews

Month	Average price
January	$56
February	$61
March	$58
April	$61
May	$58
June	$65
July	$67
August	$72
September	$66
October	$63
November	$57
December	$53

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $55	18 $63	19 $59
20 $55	21 $55	22 $52	23 $52	24 $52	25 $61	26 $59
27 $52	28 $52	29 $52	30 $52

Su	Mo	Tu	We	Th	Fr	Sa
				1 $50	2 $55	3 $55
4 $50	5 $50	6 $50	7 $50	8 $50	9 $56	10 $57
11 $50	12 $50	13 $50	14 $50	15 $50	16 $53	17 $53
18 $50	19 $50	20 $50	21 $50	22 $50	23 $61	24 $61
25 $50	26 $50	27 $50	28 $50	29 $50	30 $53	31 $56

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Double Room, 2 Double Beds

Room, 2 Double Beds, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Jacksonville near Camp Lejeune

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