Name: Holiday Inn Express & Suites - Jacksonville-Camp LeJeune Area by IHG
Address: 139 Moosehaven Road, Jacksonville, North Carolina, United States of America, Jacksonville, North Carolina, US
Price range: $91–$126 per night
Rating: 9.2

What guests think

At Holiday Inn Express & Suites - Jacksonville-Camp LeJeune Area by IHG, guests consistently praise the clean premises, very friendly staff, and convenient location near restaurants and the base, with many enjoying the complimentary hot breakfast and comfortable, spacious rooms.

Some reviews cite maintenance or housekeeping lapses, such as musty or worn rooms, slow or missed servicing, and occasional check-in or billing errors. Pool issues appear periodically, including closures, cool water, or the pool not being heated, though others found it enjoyable. Breakfast is widely liked, but a few mention watery eggs or slow replenishment at busy times. Overall, expect a generally clean, well-located stay with warm service and a few operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is available, but several guests reported closures, cold water, or it not being heated; others enjoyed it. A few noted slow elevators, and the hotel is pet friendly.

Related guest reviews

8

Katrina

Apr 17, 2025

·

Stayed 2 nights

My stay was great. The only amenity that I could not utilize at the facility was the indoor heated pool. It was not working and we were offered to another hotel nearby. I would love to have that working on my next trip. The hotel was super clean throughout and in the room. I wouldn't change anything else about the facility.

8

Kandis

May 5, 2025

·

Stayed 2 nights

Upon initial entry to the room, it appeared to be clean. However, the shower area was not adequately cleaned. There was visible dirt and grime in the seams. The table was slightly sticky and required cleaning. The daily provision of clean towels was not provided. I contacted the front desk and was advised to retrieve them myself. I found the indoor pool to be enjoyable and the room service offerings satisfactory. Overall, my stay was good

10

Elsy

May 26, 2024

·

Stayed 1 night

Great place to stay, has walkable distance to many restaurants and shopping places. Clean hotel, nice indoor pool, great service.

8

Amy

Sep 30, 2025

·

Stayed 2 nights

The only bad thing I have to say was the pool was out of order and my husband was planning to take my grandson down and couldn't

10

Venessa

Jul 24, 2024

·

Stayed 1 night

Enjoyed the pool

6

Trisha

May 11, 2025

·

Stayed 2 nights

Surface clean, needs a deep clean. There was missing touches from when the contractor finished. Pool is NOT heated.

10

Lyree

Jun 9, 2024

·

Stayed 2 nights

Very helpful and friendly staff. Super accommodating for pets

2

Deborah

Sep 1, 2025

·

Stayed 2 nights

We had no internet or tv untill late that evening. The elevators were way too slow. We could walk the stairs from the 2nd floor faster than the elevator was going. The breafast buffet was not very good at all.the scramble eggs tasted very watery the bacon was very overcooked. They leave their creamers out all day without any ice. My coffee did not taste right with the creamer they left out

6

Michelle

Jun 15, 2025

·

Stayed 3 nights

Nice reception area and front desk staff. Good breakfast. Pool was cold unfortunately. The room was worn and musty smelling, we could feel the dampness in the room. Drywall around the shower was damaged by moisture, the floor was swept, but very dirty when wiping it. Spills near elevators weren’t cleaned up for at least 24 hours.

8

Taneisha

May 27, 2025

·

Stayed 2 nights

Overall the hotel is decent and the staff is very pleasant. The pool is small so go early before it gets crowded. If you're a breakfast person the options are satisfactory. The Mexican restaurant and Cheddars were really good for food/drinks and service. If I cisit again, i wouldn't mind staying again.

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Cleanliness

Reviews frequently praise very clean rooms and common areas. Some report missed details or musty/damp areas, with a few noting dirty showers, spills not promptly cleaned, or bugs.

Related guest reviews

10

Crystal

Mar 7, 2024

·

Stayed 2 nights

Super clean hotel, friendly staff, great room.

10

Tricia

Dec 3, 2025

·

Stayed 4 nights

The staff was courteous and very helpful. Check in was a breeze and the room was very clean.

10

Nona

Jan 30, 2023

·

Stayed 2 nights

The property and staff were great and the hot breakfast was a BONUS! The only concern that I had was with the cleanliness of the elevators and entrance/halls leading in. I'm sure this is due to heavy traffic. We would definitely stay there again.

8

Kandis

May 5, 2025

·

Stayed 2 nights

Upon initial entry to the room, it appeared to be clean. However, the shower area was not adequately cleaned. There was visible dirt and grime in the seams. The table was slightly sticky and required cleaning. The daily provision of clean towels was not provided. I contacted the front desk and was advised to retrieve them myself. I found the indoor pool to be enjoyable and the room service offerings satisfactory. Overall, my stay was good

10

LUKE

Dec 20, 2022

·

Stayed 2 nights

bugs was around top of walls in room 226

10

William

Nov 20, 2024

·

Stayed 2 nights

Very clean, smells great! Breakfast was better than other hotel breakfasts. Staff was friendly and helpful. The room was very clean!

6

Trisha

May 11, 2025

·

Stayed 2 nights

Surface clean, needs a deep clean. There was missing touches from when the contractor finished. Pool is NOT heated.

10

Diane

Oct 28, 2025

·

Stayed 1 night

The room was very clean the staff was friendly & very accomodating.

10

Keshell

Nov 11, 2025

·

Stayed 1 night

Clean rooms

6

Michelle

Jun 15, 2025

·

Stayed 3 nights

Nice reception area and front desk staff. Good breakfast. Pool was cold unfortunately. The room was worn and musty smelling, we could feel the dampness in the room. Drywall around the shower was damaged by moisture, the floor was swept, but very dirty when wiping it. Spills near elevators weren’t cleaned up for at least 24 hours.

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Rooms

Rooms are generally spacious, modern, and comfortable with amenities like labeled pillows and full-size toiletries. Some guests encountered noise, musty odors, squeaky beds, or maintenance issues such as faulty fixtures or blinds.

Related guest reviews

2

Vickie

Jul 9, 2024

·

Stayed 1 night

The room was clean. The bathroom door doesn't close. The beds squeak everytime you move. Breakfast was a disappontment. Ran out of food and was slow to replenish.

4

Robin

Oct 15, 2024

·

Stayed 1 night

Would not stay due to lack of privacy between walls. You hear everything!

10

Jodi

Sep 13, 2025

·

Stayed 1 night

The hotel was clean, well kept up and very quiet. The room was spacious and well stocked with amenities. Would stay again

10

Julie

Jun 12, 2025

·

Stayed 1 night

Very nice hotel. Convenient to everything. Staff very friendly. Rooms really spacious & nice. Comfy beds. Good breakfast especially the cinnamon rolls.

2

Cody

Jun 8, 2024

·

Stayed 1 night

The fridge didnt work spoiling my food, the left side bed side loght and charge also didnt work. The chair had stains on it. However bed was compfy and so was blanket

10

Lorna

Jan 29, 2024

·

Stayed 3 nights

Great location, clean and spacious rooms, breakfast included

6

Joseph

Mar 21, 2024

·

Stayed 2 nights

The hotel toom was comfotable but the hotel was pretty busy and it was noisy. The blinds did not work correctly in our room.

8

Doug

May 19, 2025

·

Stayed 1 night

Decent overall. Bed was not very comfortable and pillows. Looked fluffy, but went flat super fast.

10

kristina

Nov 19, 2023

·

Stayed 1 night

The room was larger than I was expecting and very nicely decorated. Everything was in good shape

10

Cynthia

Dec 17, 2023

·

Stayed 1 night

The room and hotel were very comfortable, clean, and the signage was great! Comfy bed, love how they have soft and firm pillows and label the pillow cases!!

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Service

Staff are widely described as friendly, professional, and helpful across shifts, with smooth check-ins for many. However, some experienced check-in errors or overbooking, billing problems, or housekeeping intrusions.

Related guest reviews

10

Tricia

Dec 3, 2025

·

Stayed 4 nights

The staff was courteous and very helpful. Check in was a breeze and the room was very clean.

4

Kimberly

Dec 20, 2025

·

Stayed 1 night

Privacy was invaded and housekeeping came in room before checkout time while sleeping

10

JASON

Jun 18, 2024

·

Stayed 2 nights

Great front desk staff - checkin was seamless and fast.

10

Janelle

May 22, 2025

·

Stayed 1 night

Excellent staff, very friendly and helpful with our young kids who were looking for a healthy snack.

4

Kyle

Jan 24, 2023

·

Stayed 1 night

The hotel over booked there rooms and didn’t have a room for me even though I booked it early and it showed there was 8 rooms left with king and even more with queens.

8

Justin

Oct 25, 2025

·

Stayed 1 night

The hotel is older....but the staff was so friendly and helpful, it made up for the short comings in appearance. The breakfast was yummy, they had a great selection. Throughout my stay Cota went the extra mile to resolve my check out issues and needs i had threw out my stay. Nothing really to complain about. Everything was clean, again the hotel was older just not my normal stay. I would give the staff 10 stars, they were all just great. And i had the opportunity to encounter all 3 shifts and they all were very hospitable.

8

Jamie

Mar 25, 2024

·

Stayed 2 nights

The only problem we had was shortly after we first checked in and was getting settled into our room, two girls entered our room with their own key card. They were given a key to our room and was told that it was their room. I quickly called the front desk and told them the issue and the person at the front desk apologized and realized that he booked them in the wrong room. He came to our room later with new key cards so that no one else had a key to our room. Other than that, I would maybe recommend some area rugs on the floor as the room has quite an echo since there is wood flooring. The bed was very comfy along with the pillows and the Dove products in the shower was a great surprise!

8

Patricia

Sep 24, 2023

·

Stayed 2 nights

The staff was amazing. Annie, Kristen, and Bienvenida at the front desk were friendly and professional. The property was spotless!

10

Todd

Jun 12, 2024

·

Stayed 2 nights

The check in was friendly and professional. She even looked up my IHG rewards account and gave me points for the stay. Went to the Marine base for a promotion ceremony and it’s just a 10 minute drive with traffic. Top notch hotel and staff.

2

Melanie

Aug 11, 2024

·

Stayed 3 nights

Took a long time to check in because the front desk person could not find the reservation. Rude and incompetent

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Location

Convenient location near restaurants, shops, and the base; several guests felt safe. Walkable options and easy access were mentioned.

Related guest reviews

10

Chantell

Dec 10, 2023

·

Stayed 3 nights

Extremely convenient and right in the heart of dinning, shopping, you name it. I was there because a family member was an inpatient at Onslow Hospital, which was only 8 minutes away. The breakfast was great as well as staff. I would definitely stay again.

10

Joanne

Nov 19, 2024

·

Stayed 2 nights

Great place to stay! Friendly and helpful staff, super clean hotel and close to everything!

10

Amanda

Aug 4, 2025

·

Stayed 1 night

Located near multiple dining options and several stores for shopping.

10

Elsy

May 26, 2024

·

Stayed 1 night

Great place to stay, has walkable distance to many restaurants and shopping places. Clean hotel, nice indoor pool, great service.

10

Julie

Jun 12, 2025

·

Stayed 1 night

Very nice hotel. Convenient to everything. Staff very friendly. Rooms really spacious & nice. Comfy beds. Good breakfast especially the cinnamon rolls.

8

Angela

Jun 26, 2024

·

Stayed 2 nights

We were able to get to and from base easily and plenty of restaurants close by

10

Lorna

Jan 29, 2024

·

Stayed 3 nights

Great location, clean and spacious rooms, breakfast included

10

Jerry

Feb 10, 2023

·

Stayed 1 night

New, pleas property. Room was spacious with wood vinyl floor. Great location to visit our Marine.

8

Lukasz

Apr 11, 2025

·

Stayed 2 nights

Good location. Clean and safe.

10

Jennifer

Nov 17, 2023

·

Stayed 1 night

This was a quick one night stay. The property was in a prime location, clean, with friendly staff. I felt safe and comfortable while traveling solo.

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Dining

Breakfast is often praised for being hot, varied, and tasty. A few guests found eggs watery or noted slow replenishment when busy.

Related guest reviews

10

Tina

Dec 7, 2024

·

Stayed 2 nights

Breakfast was GREAT! The breakfast staff in particular always had a smile!

10

Julie

Jun 12, 2025

·

Stayed 1 night

Very nice hotel. Convenient to everything. Staff very friendly. Rooms really spacious & nice. Comfy beds. Good breakfast especially the cinnamon rolls.

10

Evangeline

Aug 13, 2025

·

Stayed 2 nights

The breakfast was very good. The staff was very professional and accommodating. I should have sought a property without pets. The Manager handeled the issue with the barking dog.

8

Amanda

Apr 1, 2024

·

Stayed 3 nights

Front desk and breakfast staff were very friendly. Breakfast was busy, ran out of hot food and couldn’t catch or keep up.

10

Randall

Dec 3, 2024

·

Stayed 2 nights

New and very good staff. Continental breakfast was hot and fresh. Rooms were spacious and the shower was perfect

8

Justin

Oct 25, 2025

·

Stayed 1 night

The hotel is older....but the staff was so friendly and helpful, it made up for the short comings in appearance. The breakfast was yummy, they had a great selection. Throughout my stay Cota went the extra mile to resolve my check out issues and needs i had threw out my stay. Nothing really to complain about. Everything was clean, again the hotel was older just not my normal stay. I would give the staff 10 stars, they were all just great. And i had the opportunity to encounter all 3 shifts and they all were very hospitable.

10

Patrick

Jul 18, 2025

·

Stayed 1 night

Really nice spot. Great breakfast and great location to many restaurants. the Texas Roadhouse was a fun and yummy restaurant.

2

Deborah

Sep 1, 2025

·

Stayed 2 nights

We had no internet or tv untill late that evening. The elevators were way too slow. We could walk the stairs from the 2nd floor faster than the elevator was going. The breafast buffet was not very good at all.the scramble eggs tasted very watery the bacon was very overcooked. They leave their creamers out all day without any ice. My coffee did not taste right with the creamer they left out

10

Michael

Apr 14, 2025

·

Stayed 3 nights

Clean, breakfast bar was excellent

8

Taneisha

May 27, 2025

·

Stayed 2 nights

Overall the hotel is decent and the staff is very pleasant. The pool is small so go early before it gets crowded. If you're a breakfast person the options are satisfactory. The Mexican restaurant and Cheddars were really good for food/drinks and service. If I cisit again, i wouldn't mind staying again.

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Month	Average price
January	$94
February	$102
March	$107
April	$121
May	$121
June	$132
July	$140
August	$123
September	$112
October	$111
November	$102
December	$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $102	18 $102	19 $98
20 $91	21 $97	22 $101	23 $104	24 $97	25 $121	26 $117
27 $106	28 $118	29 $119	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $119	3 $115
4 $107	5 $115	6 $119	7 $115	8 $115	9 $123	10 $126
11 $107	12 $123	13 $119	14 $123	15 $115	16 $104	17 $101
18 $95	19 $111	20 $115	21 $115	22 $104	23 $112	24 $97
25 $91	26 $102	27 $102	28 $98	29 $95	30 $101	31 $101

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Comm, Mobility, Accessible Tub)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Mobility, Accessible Tub)

Standard Room

Suite

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Jacksonville-Camp LeJeune Area by IHG

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Prices for upcoming dates