Name: Fairfield Inn & Suites by Marriott Jacksonville
Address: 121 Circuit Lane, Jacksonville, North Carolina, United States of America, Jacksonville, North Carolina, US
Rating: 8.42

What guests think

At Fairfield Inn & Suites by Marriott Jacksonville, reviews frequently highlight friendly, welcoming staff and generally clean, comfortable rooms in a convenient area near shopping and dining, making it a solid choice for short stays and visits to the base.

Many also appreciate the free breakfast, though feedback ranges from very good selection to complaints about cold items or limited quality. Several facilities and maintenance issues appear across reviews, including occasional pool closures, construction affecting entry, key card and elevator problems, and an out of service ice machine. Room experiences vary with some noise from thin doors or walls, slow Wi-Fi, tight or shower-only baths, and sporadic housekeeping lapses. Expect a straightforward, convenient stay with friendly service and occasional quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a small outdoor pool that is sometimes closed and a safe, well-lit parking lot. A few reported maintenance or access issues such as an elevator outage, a broken side-door card reader, an out-of-order ice machine, and construction affecting entry.

Related guest reviews

10

Iris

Apr 4, 2025

·

Stayed 1 night

Very nice staff and friendly atmosphere. Located in an area with lots of shopping and eating establishments. Safe and well-lighted parking lot

6

GARY

Jul 24, 2025

·

Stayed 1 night

Elevator was shutdown due to mechanical issues.

10

Matt

Jul 29, 2025

·

Stayed 2 nights

Perfectly comfortable stay, excellent breakfast, tiny outdoor swimming pool with very little shade!

8

Emanuel

Nov 20, 2025

·

Stayed 1 night

Quick one night stay. Clean room. Staff was very friendly and accomodated a late check out for me. The key card scanner on one side of the building was not working which was a little inconvenient because my room was right next to that entrance, and I had to walk around to the main entrance after parking on that side and realizing it wasn't working. Staff just said it was messed up. The room could also do with a full-size mirror, there is plenty of wall space for one. I was in town for a wedding and only had the bathroom mirror to use. My mother also complained that the lighting was terrible for her applying makeup lol.

8

Clifton

Apr 18, 2023

·

Stayed 1 night

The front desk personnel helped me recover my headphones that I left behind. However, the ice machine was not working and there were no alternatives other than walking across the parking lot to McDonald’s.

8

Candi

Feb 9, 2023

·

Stayed 1 night

The staff was extremely pleasant and kind. I can’t say enough about how great they were. The hotel was under construction so lots of noise. You had to walk your bags across the parking lot since you could not access the front door well. The toilet did not flush properly (a few times not at all). The cable was sports or news, no channels to watch. The breakfast was one of the worst hotel breakfast I have seen. I ate elsewhere. The bed was comfy and the room was clean.

10

Sandra Raquel

Aug 17, 2024

·

Stayed 4 nights

The hotel is very nice. The pool is great and the stuff is amazing!

8

Steven

Feb 23, 2023

·

Stayed 7 nights

The front entry was under remodel so we had to come in the side door which was a minor inconvenience at check-in. That aside, the place was clean, the staff was very helpful and friendly and the breakfast buffet was fair but nothing to brag about. Overall the Fairfield was well worth the price compared to nearby hotels.

6

Leisa

Jul 8, 2023

·

Stayed 2 nights

Nice and clean. We selected this hotel and was looking forward to lounging by the pool for a couple days. Apon check in we were told the pool was closed but would open at 7am. Next day pool is closed. Apparently there was too many chemicals put into the pool so it was not useable. So much for a relaxing couple days at the pool. Hopefully we will be compensated.

10

Christopher

Oct 8, 2025

·

Stayed 1 night

Room was clean and quiet. Staff was friendly. Good, solid overnight stay for business travel. Breakfast and parking were included, which was appreciated.

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Cleanliness

Cleanliness is praised across many stays, with rooms and common areas described as well kept. Some travelers reported lapses like unemptied trash or towels, musty odors, and clogged or leaking fixtures.

Related guest reviews

4

Jacqueline

Nov 24, 2025

·

Stayed 3 nights

Las toallas sucias nunca las retiraron del baño, nos quedamos tres días, solo nos dejaron limpias y todas las sucias y mojadas se quedaron en el piso y colgadero. Los basureros en la habitación y el baño no tenían bolsa, El desayuno seis.

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10

Shawn

Jan 2, 2026

·

Stayed 4 nights

Clean and quiet with comfy beds! Staff was friendly.

10

Danny Guengerich

Dec 12, 2024

·

Stayed 1 night

Front desk staff was friendly, helpful, and efficient. The entire facility was very well maintained and clean, the room was very clean and well maintained also. The beds were comfortable. The heating system was quiet and we had a very restful sleep.

10

John

Jan 31, 2025

·

Stayed 7 nights

Clean and spacious

10

Tamika

May 30, 2025

·

Stayed 2 nights

Staff was extremely professional and friendly. The room was very clean and we were satisfied.

10

Elizabeth

Aug 3, 2025

·

Stayed 1 night

Clean, comfortable. Staff was friendly and helpful

4

Yania

May 29, 2025

·

Stayed 1 night

The carpet wasn’t vacuum, crumbs all over, wish made me wonder if the bed and pillows were

10

Sheila

Jul 28, 2023

·

Stayed 7 nights

The location is amazing, you have everything close by. The cleaning staff had to be asked to come empty the trash and if we could get our sheets changed. We stayed 1 whole week and didn't get our sheets changed until the day before we left. Our room was only cleaned once the entire week and we did not have the DND sign on the door. The establishment as a whole was extremely clean otherwise.

10

Catherine

Feb 9, 2025

·

Stayed 1 night

Very clean and pleasant

10

Christopher

Oct 8, 2025

·

Stayed 1 night

Room was clean and quiet. Staff was friendly. Good, solid overnight stay for business travel. Breakfast and parking were included, which was appreciated.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable but can feel small or older, with some noise from thin doors or walls and occasional maintenance problems (clogged sinks, toilet issues, tight showers, missing tubs). Wi-Fi can be slow, and bed comfort varies, especially sofa beds.

Related guest reviews

8

Emanuel

Nov 20, 2025

·

Stayed 1 night

Quick one night stay. Clean room. Staff was very friendly and accomodated a late check out for me. The key card scanner on one side of the building was not working which was a little inconvenient because my room was right next to that entrance, and I had to walk around to the main entrance after parking on that side and realizing it wasn't working. Staff just said it was messed up. The room could also do with a full-size mirror, there is plenty of wall space for one. I was in town for a wedding and only had the bathroom mirror to use. My mother also complained that the lighting was terrible for her applying makeup lol.

8

Kristy

Jun 16, 2025

·

Stayed 1 night

Beds are a little too firm

6

vanessa

May 11, 2025

·

Stayed 3 nights

It was okay the only thing i did not like is the thin walls …when someone is walking above you u can hear the boom boom if that makes sense lolol

6

Brittany

May 26, 2025

·

Stayed 1 night

Beware of very slow internet regardless of time of day, my kiddo was sad at night when we tried to play our games and couldn’t. Photos showed a shower/tub combo and we only had a shower, which was not good for her who is afraid of showers! I’m sure this was a one off but my products in the shower weren’t filled either, so I got in and had no conditioner or shampoo. Just a lack of care overall so I was super disappointed. I will say the lady who checked us in was fantastic, loved her energy, and the bed was super comfy!

6

Fae

Jul 8, 2024

·

Stayed 2 nights

First when I got there they said room wasn’t available, even though it was after 3pm which was supposed to be check in time. I paid for a room with two queen beds but the beds were actually full size beds not queen beds, the toilet overflowed as well. The staff was friendly, helpful and responded quickly when called for towels, the toilet overflowing and things needed, The rooms were smaller than I expected to sleep 4 people. The room was efficient if you just need a place to sleep but nothing was special about the room. The breakfast was nice in the morning, a variety of foods to choose from

10

Danny Guengerich

Dec 12, 2024

·

Stayed 1 night

Front desk staff was friendly, helpful, and efficient. The entire facility was very well maintained and clean, the room was very clean and well maintained also. The beds were comfortable. The heating system was quiet and we had a very restful sleep.

8

Marc

Jun 29, 2025

·

Stayed 1 night

The doors are very thin and we could hear everything in the hallways.

10

Rufus

Sep 29, 2023

·

Stayed 3 nights

Room was nice, clean and comfortable beds. Front desk staff was not super friendly, but nice enough. There is plenty around the hotel to do.

8

Lynn

Mar 22, 2025

·

Stayed 4 nights

We had a king size bed with a pull out couch. The pull out bed was not at all comfortable. The other problem was the bathroom door. It squeaked so loudly when closing it. The staff and cleanliness was very good.

8

Wanda

Sep 17, 2023

·

Stayed 2 nights

The shower was a bit tight. I like plenty of room when showering.

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Service

Service is a strong point: staff are consistently described as friendly, welcoming, and accommodating, with quick check-in and helpful managers and attendants. A few guests experienced slower check-in or reservation mix-ups.

Related guest reviews

6

Carrie

Aug 31, 2025

·

Stayed 2 nights

This trip was frustrating. Christal’s customer service is the only reason I would visit again.

8

Emanuel

Nov 20, 2025

·

Stayed 1 night

Quick one night stay. Clean room. Staff was very friendly and accomodated a late check out for me. The key card scanner on one side of the building was not working which was a little inconvenient because my room was right next to that entrance, and I had to walk around to the main entrance after parking on that side and realizing it wasn't working. Staff just said it was messed up. The room could also do with a full-size mirror, there is plenty of wall space for one. I was in town for a wedding and only had the bathroom mirror to use. My mother also complained that the lighting was terrible for her applying makeup lol.

4

Haleigh

Jul 20, 2025

·

Stayed 1 night

Took a while to find someone to check us in, and then when we finally got to the room there was no trash can in the bathroom. We ended up finding them under the sink with no bags. Shower drain was clogged when we went to take a shower (ew). The AC unit sounded like a lawn mower. Will not be staying here again.

10

Kevin

Sep 17, 2025

·

Stayed 1 night

Welcoming staff

10

Erin

Oct 11, 2025

·

Stayed 1 night

The staff was so polite and helpful. The breakfast options were plentiful and considerate to dietary restrictions.

10

Andre

Mar 30, 2025

·

Stayed 1 night

Had a great night. The manager was helpful

10

Tamika

May 30, 2025

·

Stayed 2 nights

Staff was extremely professional and friendly. The room was very clean and we were satisfied.

8

Candi

Feb 9, 2023

·

Stayed 1 night

The staff was extremely pleasant and kind. I can’t say enough about how great they were. The hotel was under construction so lots of noise. You had to walk your bags across the parking lot since you could not access the front door well. The toilet did not flush properly (a few times not at all). The cable was sports or news, no channels to watch. The breakfast was one of the worst hotel breakfast I have seen. I ate elsewhere. The bed was comfy and the room was clean.

10

Kristin

May 5, 2025

·

Stayed 2 nights

All the staff was very pleasant and helpful. This will be our hotel of choice next time we come to visit

10

Christopher

Oct 8, 2025

·

Stayed 1 night

Room was clean and quiet. Staff was friendly. Good, solid overnight stay for business travel. Breakfast and parking were included, which was appreciated.

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Location

Convenient location near Western Blvd with plenty of dining and shopping nearby; guests generally felt the area and parking were safe. Useful base for errands and local visits.

Related guest reviews

10

Iris

Apr 4, 2025

·

Stayed 1 night

Very nice staff and friendly atmosphere. Located in an area with lots of shopping and eating establishments. Safe and well-lighted parking lot

8

Barbara

Apr 8, 2023

·

Stayed 1 night

Clean hotel. Good location for traveling. Felt safe. Older hotel and smaller rooms. Enjoyed breakfast.

10

Jean

Dec 28, 2022

·

Stayed 19,353 nights

The staff was friendly, responsive and accommodating. The location was perfect.

10

Arnold

Feb 15, 2025

·

Stayed 1 night

Everything was clean, Front dest check in staff was very friendly, pleasant, and efficient. Love being within 15 mins of dining and shopping!!

10

Rufus

Sep 29, 2023

·

Stayed 3 nights

Room was nice, clean and comfortable beds. Front desk staff was not super friendly, but nice enough. There is plenty around the hotel to do.

10

Dean S.

Feb 19, 2023

·

Stayed 1 night

Clean and convenient

8

Jack

Feb 19, 2024

·

Stayed 5 nights

Great stay and the area is safe.

10

Iris

Aug 11, 2025

·

Stayed 1 night

Great location near busy Western Blvd;plenty of shopping and choice restaurants

10

dan

Jan 21, 2025

·

Stayed 2 nights

it was in a very nice area with lots of food choices and shopping.

10

Micheal

Jan 8, 2023

·

Stayed 1 night

In town to visit our son who is stationed in the area. Hotel was clean and very quiet.

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Dining

Breakfast earns mixed reviews: many enjoyed the variety, hot options, and attentive attendant, and some noted options for dietary needs. Others found items cold or the overall quality underwhelming.

Related guest reviews

8

Sean

Jul 22, 2024

·

Stayed 1 night

Was nice for overnight stay breakfast was not very good in comparison to other times we have been there

10

Sandy

May 11, 2025

·

Stayed 2 nights

Everyone was so polite and talked. The breakfast was good and so was the coffee. We will be back

10

Tracey

Sep 10, 2023

·

Stayed 3 nights

Nice, clean hotel. AC in the room worked great. Breakfast was really good. Pool and pool area was clean. Staff was super friendly and accommodating. I'd definetly go back!

8

Christin

May 2, 2024

·

Stayed 1 night

Friendly staff and great service. The breakfast attendant was so friendly and helpful.

6

Walter

May 15, 2025

·

Stayed 1 night

It was a poor excuse for “breakfast”.

10

Joel

Mar 6, 2025

·

Stayed 1 night

Friendly staff, clean rooms and hotel. Breakfast was hot and fast. Would recommend

10

Saundra

Mar 21, 2023

·

Stayed 1 night

Room was clean. Easy access to internet. Liked the variety of choices for foods for Breakfast

10

Brian

Mar 29, 2025

·

Stayed 2 nights

The staff here are so friendly. I was always greeted whether I was coming or going out for the day. The breakfast was great and there was so much seating available. I will definitely pick this location again.

10

Erin

Oct 11, 2025

·

Stayed 1 night

The staff was so polite and helpful. The breakfast options were plentiful and considerate to dietary restrictions.

10

Donna

Nov 14, 2023

·

Stayed 3 nights

everything was great;except the breakfast hot dish containers didn't keep food hot.( example the turkey sausage was cold and the brkft sandwich the 1st day was also cold. The other days were fairly warm.

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Month	Average price
January	$106
February	$114
March	$116
April	$115
May	$124
June	$143
July	$147
August	$137
September	$118
October	$121
November	$111
December	$106

Fairfield Inn & Suites by Marriott Jacksonville

Prices for Fairfield Inn & Suites by Marriott Jacksonville

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds

Guest reviews of Fairfield Inn & Suites by Marriott Jacksonville

Who stays here?

What guests think

Property Policies

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FAQs about Fairfield Inn & Suites by Marriott Jacksonville