Name: Quality Inn Lexington
Address: 2809 North Lee Highway, Lexington, Virginia, United States of America, Lexington, Virginia, US
Price range: US$57–US$206 per night
Rating: 7.53

What guests think

At Quality Inn Lexington, reviews highlight friendly, helpful staff and some clean rooms, alongside recurring concerns about dated facilities, inconsistent housekeeping, and maintenance issues like intermittent hot water, slow or weak air conditioning, door locks, and bothersome insects.

The free breakfast gets mixed feedback: some praise the friendly attendant and waffles, while others find the selection sparse, basic, or quickly depleted. Location is convenient to the interstate with easy parking, though the approach behind an abandoned restaurant, limited signage, and visible renovations make first impressions uneven. Expect a budget stay with variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and show wear, with ongoing renovations visible. The outdoor pool’s availability varies by stay, and pet-friendly green space and easy parking are positives.

Related guest reviews

10

Timothy

11 May 2025

·

Stayed 1 night

The room was fine. The property and many of the rooms were being updated and the area showed it. Give it a few months and it should be fine.

10

Carla

10 Aug 2023

·

Stayed 1 night

Close to the interstate and very friendly staff. My grandsons enjoyed the pool.

6

Dana W

13 May 2025

·

Stayed 2 nights

Stains on floor, stains on bed spread, everything old and run down. They are trying to update and renovate so maybe in a few months things will be nicer.

8

Peter

19 Jul 2025

·

Stayed 1 night

Property is undergoing renovation room was nice except there was hair in tub, toilet and sink

10

Jessica

29 Jul 2023

·

Stayed 1 night

Breakfast was great, a lot of options. Pool was very nice. Room was small but still enough to sleep and shower. Great value. Would stay again

10

Mike

28 Sept 2025

·

Stayed 2 nights

clean, safe, convenient location, pet friendly, continental breakfast.

6

Nancy

8 Oct 2025

·

Stayed 2 nights

Room was clean. Hotel needs renovations. Tired looking place but clean.

6

Steven

12 May 2025

·

Stayed 2 nights

The hotel was placed nicely. Very close to highways for travel. The rooms were cleaned and stock properly too. However, the pool was drained when I went, so no access. Also the continental breakfast was very underwhelming. Also the staff only programed my key for one night and not for both nights. Caused a bit of confusion.

8

Shannon

25 Sept 2025

·

Stayed 1 night

Newly renovated and clean. Nice grassy area in the back when traveling with pets.

8

Christopher

22 Aug 2025

·

Stayed 1 night

Liked: Great pool and great price. Did not like: Bathtub stopper didn't work so wife couldn't take a bath. The office first gave us a room facing traffic and next to very noisy/dusty construction being done on site. However, they quickly asigned another room (in the quieter back) when requested.

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Cleanliness

Cleanliness is inconsistent: several guests found rooms clean, but many reported insects, musty odors, dust, stained carpets, and missed housekeeping.

Related guest reviews

4

visitacion

25 Jun 2023

·

Stayed 1 night

We were given a room with unmade bed, and dirty toilet bowl. As soon as I entered the room, I saw the bed covers on top of the desk. 1 bed was made, 1 was not made. The question is, are the linens clean. I needed to use the toilet. As soon as I lifted the lid, yellow fluid in the toilet bowl. Ewww!! We drove back to the reception office, she gave us a different room but she’s so blasè about it. Beds are made, bathroom is passable. The whole room needs some thorough vacuuming, if not shampooing.

6

Elizabeth

27 Oct 2023

·

Stayed 1 night

The room had a smell when we first arrived. There wasn't a guide for the cable. There was mold around the tub. Kept having an issue with key card.

2

Carol

7 Jul 2024

·

Stayed 1 night

The room smelled awful and appeared to not have been cleaned well. Carpets were gross.

4

Chad

23 Sept 2024

·

Stayed 1 night

Room was dirty and mildewed. The chair in the room Next to the ac was cover in mildew only needed one bed so put the comforter over the chair so it didnt blow mildew into the air. Toilet was dirty, stink bugs like 20-30 of them in the curtains. Definitely would not stay again or recommend anyone to stay here.

4

Cathy

18 Nov 2023

·

Stayed 1 night

They did not clean the rooms well. They only washed some of the sheets. Toilet was dirty. The dust was disgusting, cobwebs and dead bugs all over. It was quiet. The picture where it says office is what looks like an abandoned crack house and nothing like the picture. After a long drive I just needed a few hours sleep. I inspected the mattresses and pillows for bed bugs. The people were nice. They did not check id or the credit card used.

6

Dennis

12 Feb 2024

·

Stayed 3 nights

Looks rough on the outside, but my room was very clean. Staff was really good.

6

Kevin

2 Aug 2024

·

Stayed 1 night

Located on top of a hill provided a quiet seclusion. Liked the fluffy pillows and soft towels, clean breakfast area and good waffles, nice clean outdoor pool, freezer/fridge, microwave, separate sink outside the toilet/bathroom. Disliked the bad TV reception, stains on carpet (suggest to bring slippers), flickering lamp, no plug for hairdyer, no coffeemaker, needs deep cleaning to clear cobwebs on lamps, accumulated dust on hanging racks, etc.

4

James

30 Oct 2023

·

Stayed 1 night

smelled of old cigaret smoke. stained carpets. Dirty drapes. Faucets dirty

8

Gregory

7 May 2023

·

Stayed 1 night

The room had been updated which was good...new bathroom, new carpeting, etc...But, room had a few dead bugs in it and was dusty.

2

Rashad

7 Oct 2025

·

Stayed 2 nights

The room had tons of stink bugs all over and they were flying everywhere. We checked out and had not been there a good 5 hrs. It was horrible. And we would life a refund!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with frequent maintenance issues—reports of cold or slow-to-heat water, AC struggling to cool, worn furnishings, poor light blocking, and occasional noise—though some note comfortable beds or refreshed areas.

Related guest reviews

4

Patricia

24 May 2025

·

Stayed 1 night

The inn was inexpensive. The room was very clean. I could overlook having no ice bucket or coffee maker but not the smell of paint, and certainly not the cold shower!

6

Allison

17 Aug 2025

·

Stayed 1 night

The room was so hot when we entered it and it took hours for it to finally cool down.

2

Robert

10 May 2024

·

Stayed 1 night

Room obviously has not been used for a lengthy time curtains were about to fall. Dusty and room stifling hot took air conditioner hours to get to a comfortable temperature. Would have looked for another hotel off the other interstate but none available and it was late and we were exhausted do not come here by choice

4

Eddie

24 Aug 2023

·

Stayed 1 night

Reserved a room with a king size bed and got a room with 2 double beds and we had no hot water

4

Nicole

15 May 2025

·

Stayed 1 night

My friend and I had adjoining rooms, which they were able to get us. The rooms were small and honestly pretty average. They weren’t bad but I feel like not worth the price. Our morning showers in both rooms were cold. The free breakfast was out of almost everything by 830 am. When we mentioned the cold showers at check out, the front desk woman was rude and just said they had a lot of people showering at once. Which I get, but also I’m paying over $100 a night and expected a hot shower or at least an I’m sorry. Wouldn’t recommend because of this.

2

Bob

13 Oct 2024

·

Stayed 1 night

I arrived to check in and drop my bags, I had trouble with the key, the manager helped me get in the room. I returned with my wife 3 hours later and we could not get in the room with our bags. The manager put us in another room until someone could open the door. I retrieved my bags at midnight. Next morning we had no hot water for shower. Worst stay in years.

6

Richard

22 Oct 2023

·

Stayed 1 night

On a hill behind a wrecked abandoned restaurant, this motel is a flashback to the pre-Holiday Inn 1960s motels, complete with outside walkways and faulty wifi. Newly tiled bathroom and clean, with good TV and friendly staff, but decades behind current competition. Lexington is unaccountably expensive, but this place pushes the envelope of tolerable.

4

Carmen

30 Aug 2025

·

Stayed 1 night

Furniture all banged up. Couldn’t block out exterior lights at night. Parking right outside door, so heard every time people went to their cars. Continental breakfast was the typical breakfast of carbs. No protein at all. Asked for late check out and got 30 minutes because “the girls” have to clean-though it says on the bathroom mirror that you have to request cleaning services & it was pretty obvious there are some long-term rentals occurring.

2

Richard

19 May 2025

·

Stayed 1 night

Room was around 90 degrees when I came in; took air conditioner until 2AM to cool down barely enough to be not quite comfortable. Not a single cup in the room (had to get some from front desk). Missing shades on light lamps (bare bulbs; staff said will be reported to maintenance next day). Shower curtain torn. No coffee maker. No chair in room. Will never stay there again. Just a ratty, run down old place.

4

Natalie

21 Aug 2023

·

Stayed 2 nights

It was ok spot but beds were full and not Queen, WiFI spotty and second day no breakfast available..

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Service

Many travelers praise friendly, helpful staff and smooth check-in, while others describe long or unattended check-ins and occasional rudeness or miscommunication.

Related guest reviews

10

Scott

28 Mar 2024

·

Stayed 1 night

Extremely nice check in, quick and easy! Room was comfortable and clean, easy access to parking lot to aid in bringing in bags and taking our dog out. Room was comfortable, clean but in need of a refresh. All in all just what we needed for a good nights rest on our three day travel to Texas. Thanks for making us feel comfortable and welcome!

8

Paul

30 Sept 2024

·

Stayed 1 night

Staff was friendly and allowed early check in.

8

Elizabeth A

17 Nov 2024

·

Stayed 1 night

Good to arrive after 21 hours on the road. Manager was helpful and conscientious.

8

Michelle

7 Sept 2025

·

Stayed 1 night

Property fine. Just checking in 1 hour wait because no one there

8

Julie

13 Oct 2025

·

Stayed 1 night

Clean room, easy check in, very nice staff!

6

Bethaney

8 Sept 2025

·

Stayed 3 nights

Smelled musty, had to run water for over 5 mins just to get hot water. The cops showed up bc there was no employee on site. The woman checking us in would answer my question, just acted like she didnt hear me.

4

arnie

11 May 2025

·

Stayed 2 nights

The reception was somewhat weird to say the least. There was no sense of hospitality, in fact, the lady behind the counter was on the grumpy side, I thought it was just a fluke. However, upon checking out a few days later, Ms. Congeniality seemed to be in her nature as I stopped by to drop off the room cards. All I could think, God have mercy on her.

10

Steven

28 Dec 2025

·

Stayed 2 nights

The staff was courteous and very helpful. The room was very clean. I enjoyed my staff there and I would highly recommend to others.

6

Vince

24 Apr 2023

·

Stayed 1 night

The lady at the front desk was very unfriendly at check in. I asked for a quiet non adjoining room and was given one with hammering through the walls from work in a room behind it and it was adjoining with a room with loud children.When I asked to switch she was annoyed to do it and said she had to put me in the back. When I returned after my business there were 4 cars on the whole back side and few in the front. She just was not willing to help the customer as she shold.

8

Erica

11 May 2025

·

Stayed 1 night

I liked the front staff and my room was very clean.

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Location

Convenient to the interstate with quiet, easy parking. The entrance can be hard to find behind an abandoned restaurant, and signage is limited.

Related guest reviews

10

Arnold

5 Nov 2023

·

Stayed 1 night

Good location, good value.

8

Karen

25 Aug 2023

·

Stayed 1 night

That empty restaurant at base of hill made me wonder what the motel was like at the top.

6

Teresa

30 Sept 2023

·

Stayed 1 night

Very clean. Very limited breakfast. Only took us an hour to find the drive to the hotel because there were no good road signs directing you to the property. GPS told us we were at our destination at an old abandoned building in front of the hotel. NO signage stating where to turn to find the property so we drove around searching for a driveway for that hour taking us onto various creepy back roads.

10

Keith

27 May 2025

·

Stayed 2 nights

Convenient to interstates, major highway, and local sites. Remodeled rooms & cleanliness is evident throughout the hotel. Wide range of breakfast offerings included in stay.

10

Leena

25 May 2024

·

Stayed 1 night

Good place to stay for a couple of days with family. Affordable if you are visiting the natural bridge and taking a hike

8

LAURA-ANN

20 Jul 2023

·

This is an old motel, in need of some renovation. Right out front is a restaurant that appears to have been abandoned at least a decade ago, judging by the faded paint on the building. The parking areas need to be repaved, the asphalt looks to be at least 40 years old. My room had a musty smell. The air conditioner was struggling to keep the room comfortable, and it was pretty noisy. The carpet in the room seemed very old and well it wasn't sticky or anything, it seemed to be indelibly stained with decades of ground in dirt that you would never get out with a carpet cleaner. It just needs to be replaced. I did not use the swimming pool myself, but I did see a family using the pool, so it was apparently in service and clean enough to swim in. The bed in my room was okay, not too hard or too soft. The supplied breakfast was pretty good for a budget motel. Both of the staff members that I interacted with, were very friendly and treated me like a family member. The property is in a relatively remote location, with no restaurant nearby that I could see. If you need supplies , there is a Walmart Supercenter 3 miles down the road.

10

Bonnie

19 Sept 2025

·

Stayed 1 night

Friendly staff and close to Highway.

8

Randall

22 Jun 2024

·

Stayed 1 night

ugly old resturant in front needs to be torn down. Steepish drive up to a poorly situatated front desk.Fellower guests rather noisey.Parkling spaces were taken up with full sized pick ups and even larger trucks.

10

Bogdan

15 May 2025

·

Stayed 2 nights

Quiet and easy parking, clean interior.

10

Shirley

2 May 2024

·

Stayed 3 nights

Easy access off the main highway, although access drive was a little hard to find. Staff was very courteous and the room was neat and clean.

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Dining

Complimentary breakfast is mixed: some enjoyed the friendly attendant, waffles, and options; others found it sparse, basic, or quickly depleted and hard to find.

Related guest reviews

8

Peter

21 May 2023

·

Stayed 1 night

One of the bath towels really smelled...it's highly unlikely it was washed after the prior renters...or, the washing machine needs to cleaned out. Really bad. Breakfast was nice and so was the attendant that tended to everything...very pleasant and helpful.

8

Kathleen

23 Oct 2023

·

Stayed 2 nights

The hotel is old but clean. For what short of time we need a room it was fine. Breakfast was not worth going to.

8

Dale

19 May 2024

·

Stayed 1 night

Pool was uncovered and ugly. Room had a smell to it. It was ok for a one night stay, for $20 more I could have stayed at a nicer place. Desk clerk was very nice. Breakfast area was spotless, but if you don’t like waffles you were screwed.

8

Amy

6 May 2023

·

Stayed 1 night

We enjoyed our stay at this hotel. The room was clean and we had everything we needed. Breakfast was included in the price of the room. There was plenty of food and drinks and the staff taking care of the dining area we’re friendly and accommodating. I’d stay here again.

8

Larry

3 Sept 2025

·

Stayed 1 night

Hotel room, bath, lobby, and grounds were clean, neat, well maintained. Hotel staff was polite. All good in these areas. Reason for Staff & Service rating. Continental breakfast was sparce. Underwhelming/less than expected. Bread for use with continental breakfast was very stale.

8

David

5 Jun 2023

·

Nice stay for one night. The woman working the continental breakfast was such a sweetheart. So positive and friendly. It was a great start to the day.

8

Josh

15 May 2023

·

Stayed 1 night

The room was not fancy but it was clean and in good condition. Beds weren't the best but also were not uncomfortable. The room did what we needed it to which to provide a one night stay in a place that was budget friendly and in decent condition. The free breakfast had lots of options and the lady taking care of providing breakfast was so friendly and made sure all the food stayed stocked. I would certainly recommend!

8

John

10 Jul 2024

·

Stayed 1 night

Good breakfast

4

Carmen

30 Aug 2025

·

Stayed 1 night

Furniture all banged up. Couldn’t block out exterior lights at night. Parking right outside door, so heard every time people went to their cars. Continental breakfast was the typical breakfast of carbs. No protein at all. Asked for late check out and got 30 minutes because “the girls” have to clean-though it says on the bathroom mirror that you have to request cleaning services & it was pretty obvious there are some long-term rentals occurring.

10

Cecelia

19 May 2024

·

Stayed 2 nights

Great breakfast!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$55
February	US$56
March	US$53
April	US$55
May	US$70
June	US$55
July	US$56
August	US$57
September	US$61
October	US$86
November	US$62
December	US$55

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $83	16 $57	17 $57	18 $62	19 $62
20 $57	21 $57	22 $61	23 $65	24 $64	25 $81	26 $81
27 $65	28 $65	29 $65	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2	3
4 $69	5 $63	6 $66	7 $66	8 $78	9 $125	10 $125
11 $62	12 $63	13 $66	14 $68	15 $74	16 $113	17 $113
18 $63	19 $63	20 $63	21 $66	22 $84	23 $206	24 $168
25 $64	26 $63	27 $63	28 $66	29 $70	30 $113	31 $113

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Lexington

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Prices for upcoming dates