Long Creek Hotel
From
$92
/ night
Select dates to see prices and availability
From
$92
/ night
About this property
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.
Amenities
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Location
Located in South Portland, Long Creek Hotel by IHG is in the suburbs, a 1-minute drive from Maine Mall and 9 minutes from University of Southern Maine. This hotel is 5.7 mi (9.2 km) from Victoria Mansion and 6 mi (9.6 km) from Portland Museum of Art.
What's nearby
Maine Mall(0.3 miles)
Nonesuch River Golf Club(2.1 miles)
Tate House Museum(2.8 miles)
Casco Bay(2.9 miles)
Len Libby Chocolates(4.5 miles)
Thompson's Point(4.7 miles)
Westbrook Performing Arts Center(4.8 miles)
Children's Museum and Theatre of Maine(4.8 miles)
University of Southern Maine(4.9 miles)
Fore River Sanctuary(4.9 miles)
Maine Celtics(4.9 miles)
University of New England(5 miles)
Westbrook College Historic District(5.1 miles)
Happy Wheels Skate Center(5.4 miles)
Portland Exposition Building(5.5 miles)
Portland Intl. Jetport Airport (PWM)(2.9 miles)
Sanford, ME (SFM-Sanford Seacoast Regional)(28.9 miles)
Auburn, ME (LEW-Auburn - Lewiston Municipal)(33.6 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Location
171 Philibrook Avenue, South Portland, Maine, United States of America
Maine Mall (0.3 miles)
Nonesuch River Golf Club (2.1 miles)
Tate House Museum (2.8 miles)
Casco Bay (2.9 miles)
Len Libby Chocolates (4.5 miles)
Thompson's Point (4.7 miles)
Room options
5
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
1
Suite, 1 King Bed, Accessible Bathtub (Mobility)
Room details
1 King Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
1
Standard Room, 1 King Bed, Accessible Bathtub (Mobility)
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
2
Standard Room
Room details
1 Twin Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
5
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews
7.4
Good
Based on 1,003 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Long Creek Hotel by IHG is praised for its friendly staff and convenient location near shopping, dining, and the airport, but many note an aging property undergoing renovations with uneven upkeep, facilities, and breakfast experiences.
Read moreWas this helpful?
What guests think
Across reviews, Long Creek Hotel by IHG is praised for its friendly staff and convenient location near shopping, dining, and the airport, but many note an aging property undergoing renovations with uneven upkeep, facilities, and breakfast experiences.
Cleanliness and maintenance feedback is mixed, ranging from spotless rooms to reports of odors, stains, mold, and broken or noisy in-room equipment. Pools and hot tubs are a draw, yet guests frequently mention rust, grime, closures, or missing towels. If location and price are priorities and you accept variability, this can be a workable stay.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Pool and hot tub are popular, but condition varies; some guests enjoyed them, while others reported rust, grime, closures, or missing towels. Renovations are underway.
Related guest reviews
2
Jose
Jul 8, 2024
·
Stayed 1 night
They had a pool and hot tub which is why I went and they were closed and we were not told at check in or before the stay.
They had a pool and hot tub which is why I went and they were closed and we were not told at check in or before the stay.
6
Echo
Jan 31, 2025
·
Stayed 1 night
The pool and hot tub area were very rusty and parts of the floor and wall falling apart... Also didn't look like the spa area had been cleaned in a while with a bunch of debris at the bottom! Otherwise the hotel community area and rooms were nice and clean and staff very friendly and accommodating!
The pool and hot tub area were very rusty and parts of the floor and wall falling apart... Also didn't look like the spa area had been cleaned in a while with a bunch of debris at the bottom! Otherwise the hotel community area and rooms were nice and clean and staff very friendly and accommodating!
10
Tammy Jo
Sep 30, 2025
·
Stayed 1 night
What an amazing stay! Pool was great but the hot tub was amazing. Easy check in, staff was great. Will definitely stay here again.
What an amazing stay! Pool was great but the hot tub was amazing. Easy check in, staff was great. Will definitely stay here again.
4
Michael
Aug 20, 2023
·
Stayed 1 night
There were no more pool towels present during morning swim, TV in room wouldn't come through with any clarity despite several attempts to adjust the coaxial cable, green algae present along wall next to hot tub, A/C in room load and buzzing, continental breakfast breads, bagels, and muffins all unthawed. Will not stay at this particular hotel again, especially having paid such a high price of $411 at checkin. Ughh! I wouldnt complain at $145/night but I would appreciate a partial refund or a free night voucher.
There were no more pool towels present during morning swim, TV in room wouldn't come through with any clarity despite several attempts to adjust the coaxial cable, green algae present along wall next to hot tub, A/C in room load and buzzing, continental breakfast breads, bagels, and muffins all unthawed. Will not stay at this particular hotel again, especially having paid such a high price of $411 at checkin. Ughh! I wouldnt complain at $145/night but I would appreciate a partial refund or a free night voucher.
10
Jill
Feb 15, 2024
·
Stayed 1 night
This was a great property. Pool and hot tub were clean and warm. Staff was friendly and helpful. Breakfast was on time with lots of options. Easy walk to the mall with fun huge arcade for the kids. We loved it. 10/10
This was a great property. Pool and hot tub were clean and warm. Staff was friendly and helpful. Breakfast was on time with lots of options. Easy walk to the mall with fun huge arcade for the kids. We loved it. 10/10
10
Denise
Nov 17, 2025
·
Stayed 2 nights
The staff was very polite and helpful. Hotel is under construction but still very nice. The hot tub was soooo good and breakfast was better than most of the same standard hotel. We enjoyed our stay!!
The staff was very polite and helpful. Hotel is under construction but still very nice. The hot tub was soooo good and breakfast was better than most of the same standard hotel. We enjoyed our stay!!
4
Michelle
Dec 17, 2024
·
Stayed 2 nights
Under renovation which is good because it needs it!! The hallway leading to the pool is very cold! Pool area is old, dirty, trash around pool area that was there for days, moldy around hot tub, broken tiles, very harsh chemicals that lead to painful and itchy red rash on the kids. Breakfast just meh. Waffle mix was out and no one around to replenish. Fire alarm went off 10pm and we all had to evacuate into freezing temps while staff ran around confused. After the fire department showed up it was determined that the elevator motor was smoking. The welcome cookies were not there, front desk lady kept saying she would make them but we checked multiple times and they were never made. The only reason I'm giving it 2 stars is because some of the staff were very friendly. Bathroom smelly and fixtures/bathtub stained. The house keeper was knocking on the door at 9am when check out is at 11 and the kids didnt sleep well from the pool rash that was a bit annoying. There is more i should comment on but i think thats enough.
Under renovation which is good because it needs it!! The hallway leading to the pool is very cold! Pool area is old, dirty, trash around pool area that was there for days, moldy around hot tub, broken tiles, very harsh chemicals that lead to painful and itchy red rash on the kids. Breakfast just meh. Waffle mix was out and no one around to replenish. Fire alarm went off 10pm and we all had to evacuate into freezing temps while staff ran around confused. After the fire department showed up it was determined that the elevator motor was smoking. The welcome cookies were not there, front desk lady kept saying she would make them but we checked multiple times and they were never made. The only reason I'm giving it 2 stars is because some of the staff were very friendly. Bathroom smelly and fixtures/bathtub stained. The house keeper was knocking on the door at 9am when check out is at 11 and the kids didnt sleep well from the pool rash that was a bit annoying. There is more i should comment on but i think thats enough.
10
Aaron
Apr 24, 2024
·
Stayed 1 night
Always a good stay here. Pool and hot tub are great. Entire hotel is clean. Close to the mall and a ton of shopping and dining options. Close to main highway access as well.
Always a good stay here. Pool and hot tub are great. Entire hotel is clean. Close to the mall and a ton of shopping and dining options. Close to main highway access as well.
8
Wanda
Oct 1, 2025
·
Stayed 2 nights
Hotel is undergoing renovations but was reasonably priced so we stayed there. Across the street from Portland Mall, very handy to shopping. Good parking. Our room was spacious and relatively clean. There were hanging cobwebs on the ceiling over the bed, but otherwise the room seemed clean. The pool area needed a deep cleaning. The floor was filthy and there was a lot of 'scum' around the pool tiles. The pool chairs were rusted out as well as the bathroom door frame. It was run down, but I am sure they will address these things as part of the renovation. In the meantime, a good cleaning would do wonders. The hot tub was great! Lots of jets and relaxing. The breakfast was really good. We had a hot breakfast and each day it was different. It was kept well stocked. Excellent customer service from Tim!
Hotel is undergoing renovations but was reasonably priced so we stayed there. Across the street from Portland Mall, very handy to shopping. Good parking. Our room was spacious and relatively clean. There were hanging cobwebs on the ceiling over the bed, but otherwise the room seemed clean. The pool area needed a deep cleaning. The floor was filthy and there was a lot of 'scum' around the pool tiles. The pool chairs were rusted out as well as the bathroom door frame. It was run down, but I am sure they will address these things as part of the renovation. In the meantime, a good cleaning would do wonders. The hot tub was great! Lots of jets and relaxing. The breakfast was really good. We had a hot breakfast and each day it was different. It was kept well stocked. Excellent customer service from Tim!
8
Mary Kathleen
Sep 23, 2025
·
Stayed 3 nights
The entire hotel needs updating and there was some construction, and I understand a recent acquisition by IHG. The hot tub was accessible at the times advertised. The location is very convenient for shopping, dining and access to highways.
The entire hotel needs updating and there was some construction, and I understand a recent acquisition by IHG. The hot tub was accessible at the times advertised. The location is very convenient for shopping, dining and access to highways.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is inconsistent: some guests found rooms clean, while many others cited odors, stains, mold in bathrooms, and unvacuumed or dirty common areas.
Related guest reviews
6
Kendra
Mar 21, 2025
·
Stayed 1 night
The hotel.itself wasnt super clean. Sticky spills on the floor of the elevator and a sticky spill on the floor of ous room. The first room we got was very musty smelling and tiles broke off in the bathroom. We did ask for a different room and the guy at the desk was great and gave us a new room. The continental breakfast had nothing at 8:30 and another gueat was told nothing would be added.
The hotel.itself wasnt super clean. Sticky spills on the floor of the elevator and a sticky spill on the floor of ous room. The first room we got was very musty smelling and tiles broke off in the bathroom. We did ask for a different room and the guy at the desk was great and gave us a new room. The continental breakfast had nothing at 8:30 and another gueat was told nothing would be added.
2
Shaun
Nov 30, 2025
·
Stayed 2 nights
Room was nasty with stains on furniture and hallway smells like cigarette smoke
Room was nasty with stains on furniture and hallway smells like cigarette smoke
2
Kimberly
Jun 23, 2024
·
Stayed 1 night
Dirty, stained sheets and furniture, not well maintained.
Dirty, stained sheets and furniture, not well maintained.
2
Joseph
Jun 30, 2024
·
Stayed 6 nights
This property was very unsanitary and poorly maintained. Very stained carpeting and bedding. Mold forming on the ceiling, furniture in disrepair. Horrendous odor throughout the hotel.
This property was very unsanitary and poorly maintained. Very stained carpeting and bedding. Mold forming on the ceiling, furniture in disrepair. Horrendous odor throughout the hotel.
10
Michael
Dec 23, 2025
·
Stayed 2 nights
The hotel was clean. The room was spotless. I appreciated the friendly staff and the included breakfast.
The hotel was clean. The room was spotless. I appreciated the friendly staff and the included breakfast.
10
Elizabeth
Dec 12, 2024
·
Stayed 1 night
Room was clean, staff were friendly and breakfast was delicious the next morning!
Room was clean, staff were friendly and breakfast was delicious the next morning!
4
Jose R.
May 31, 2024
·
Stayed 2 nights
Positive: breakfast 5 stars, staff friendly. Negative: carpet mats stink, I ask for another room because I couldn’t take the smell, and the other room had the bad smell too. I stated 2 days, and they didn’t clean, I have to go ask for towels, soap and paper toilet…
Positive: breakfast 5 stars, staff friendly. Negative: carpet mats stink, I ask for another room because I couldn’t take the smell, and the other room had the bad smell too. I stated 2 days, and they didn’t clean, I have to go ask for towels, soap and paper toilet…
4
Edward
Aug 21, 2024
·
Stayed 2 nights
We found the room in very poor condition. Both cleanliness and disrepair. There was mold around the entire tub area. The towel hooks were falling off the walls. We were there for two nights and received no service to the room. I went to the front desk to get clean towels.
We found the room in very poor condition. Both cleanliness and disrepair. There was mold around the entire tub area. The towel hooks were falling off the walls. We were there for two nights and received no service to the room. I went to the front desk to get clean towels.
4
Marnie
Mar 14, 2025
·
Stayed 1 night
The hotel was run down and dirty. Bathroom floor clearly not mopped, dirt around fridge, clear things had not been dusted. Hall floors were in need of sweeping. Rooms along hall had trash bags outside the door, bedding outside the door. It was a real shame. I will say common area for breakfast was clean.
The hotel was run down and dirty. Bathroom floor clearly not mopped, dirt around fridge, clear things had not been dusted. Hall floors were in need of sweeping. Rooms along hall had trash bags outside the door, bedding outside the door. It was a real shame. I will say common area for breakfast was clean.
6
alana
Jul 5, 2025
·
Stayed 1 night
Upon arrival, I noticed trash in the bushes, in lot and near entrance. Check in was smooth and he was very helpful suggesting things to do in the area. The room smelled clean. All appliances worked properly. The pool area was empty but dirty towels and food litter was strewn about. I passed on the pool and tub which are 2 things that made me choose this hotel vs others in the same price range. It was extremely late and when I pulled back the sheet/cover there was tiny black things that looked like either dead bugs or mouse poop. It looks like the mattress has never been cleaned/vacuumed. I slept very little as I slept in the chaise. As soon as the sun came out I immediately checked out. I am disappointed I spent $300 for 1 hotel night and the quality was so poor. Please note, I am not picky, I love to travel and have stayed in some doozies but I draw the line at having to sleep upright.
Upon arrival, I noticed trash in the bushes, in lot and near entrance. Check in was smooth and he was very helpful suggesting things to do in the area. The room smelled clean. All appliances worked properly. The pool area was empty but dirty towels and food litter was strewn about. I passed on the pool and tub which are 2 things that made me choose this hotel vs others in the same price range. It was extremely late and when I pulled back the sheet/cover there was tiny black things that looked like either dead bugs or mouse poop. It looks like the mattress has never been cleaned/vacuumed. I slept very little as I slept in the chaise. As soon as the sun came out I immediately checked out. I am disappointed I spent $300 for 1 hotel night and the quality was so poor. Please note, I am not picky, I love to travel and have stayed in some doozies but I draw the line at having to sleep upright.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms feel dated with maintenance issues such as noisy or weak HVAC, awkward layouts, and slow drains, plus thin walls and mixed bed comfort. A few suites are spacious.
Related guest reviews
6
Herman
Oct 18, 2023
·
Stayed 1 night
The wi fi in my room only worked when I was at the door to exit. It was a bother.
The wi fi in my room only worked when I was at the door to exit. It was a bother.
6
melissa
Nov 9, 2025
·
Stayed 1 night
We have stayed here many times because it’s a good location and it’s affordable. However the room really didn’t have adequate heating for the size of the room. We could have used a real coffee maker in the room . Basics items like paper towels or spoons for coffee would be great. Definitely more outlets especially near bed to plug in essential items. It definitely needs more lighting. The sofa was set up so you could not see tv if you sat on it. The room needs more color too. Seemed pretty drab. Love the hot tub and the convenience of the location to everything. Definitely a good location. It just really needs to be ungraded with out charging a fortune for the rooms.
We have stayed here many times because it’s a good location and it’s affordable. However the room really didn’t have adequate heating for the size of the room. We could have used a real coffee maker in the room . Basics items like paper towels or spoons for coffee would be great. Definitely more outlets especially near bed to plug in essential items. It definitely needs more lighting. The sofa was set up so you could not see tv if you sat on it. The room needs more color too. Seemed pretty drab. Love the hot tub and the convenience of the location to everything. Definitely a good location. It just really needs to be ungraded with out charging a fortune for the rooms.
4
Justin
Mar 7, 2025
·
Stayed 2 nights
It did the job for the price. The bed was incredibly uncomfortable. Both sides curved to the middle and it was rock hard. The walls were paper thin so we could hear full on conversation as well as phone notifications from the next room. Breakfast was nowhere near as good as the fairfield inns but it was free. I would stay if the price remained the same but would probably try somewhere else next time. I saw they were renovating so maybe things will change. I usually stay at the Fairfield Inn Portland Airport just a few mins away but thought I'd switch it up and try hampton inn for the first time.
It did the job for the price. The bed was incredibly uncomfortable. Both sides curved to the middle and it was rock hard. The walls were paper thin so we could hear full on conversation as well as phone notifications from the next room. Breakfast was nowhere near as good as the fairfield inns but it was free. I would stay if the price remained the same but would probably try somewhere else next time. I saw they were renovating so maybe things will change. I usually stay at the Fairfield Inn Portland Airport just a few mins away but thought I'd switch it up and try hampton inn for the first time.
2
margaret
Feb 18, 2024
·
Stayed 1 night
The heater keep us up all night being so loud. We wouldnt stay there again
The heater keep us up all night being so loud. We wouldnt stay there again
6
Gerard
Nov 20, 2023
·
Stayed 1 night
It needs some repair like air conditioner is making a lot of noise. Also toilet seat is loose and moving all around. The room had a musty smell when we arrived.
It needs some repair like air conditioner is making a lot of noise. Also toilet seat is loose and moving all around. The room had a musty smell when we arrived.
6
Renaud
Mar 9, 2024
·
Stayed 2 nights
Bathroom sink was barely draining...dirty wall in the room.... noisy heating unit.
Bathroom sink was barely draining...dirty wall in the room.... noisy heating unit.
8
Herman
Oct 18, 2023
·
Stayed 1 night
I had trouble with the internet when I wasn’t near the door to the hall. Mad it difficult to sit in the chair by the window and check email or check the news on line. Wasn’t a problem in a different room a week ago.
I had trouble with the internet when I wasn’t near the door to the hall. Mad it difficult to sit in the chair by the window and check email or check the news on line. Wasn’t a problem in a different room a week ago.
8
Sameer
Aug 17, 2024
·
Stayed 1 night
Small rooms and twin beds- not spacious! Old facility, convenient to the airport.
Small rooms and twin beds- not spacious! Old facility, convenient to the airport.
4
Joanne
Apr 17, 2025
·
Stayed 1 night
Room 310 is in need of an update. Furniture old, couch very very dirty. Pillows old and worn out. Heater was very old and made lots of noise. Blew cold air for longer period. We needed heat
Room 310 is in need of an update. Furniture old, couch very very dirty. Pillows old and worn out. Heater was very old and made lots of noise. Blew cold air for longer period. We needed heat
8
Danielle
Sep 11, 2025
·
Stayed 1 night
The size of the room was amazing! I felt like we rented an apartment for the night. We had to call to get sheets etc for the pull out couch and the girl who brought them wasn't very friendly. The king sized bed was NOT comfy, I didn't sleep much at all. The chase lounge was very comfy to sit in. The bathroom was good sized and so was the kitchen. Aside from the 1 cup coffee maker, toilet paper, tissues, towels and shampoo etc. there was nothing else for extra items. Nothing in the cupboards, drawers or closets. There were two closets, but only a few hangers in 1 and mine and our daughter's dresses were dragging on the floor. We even had 2 doors to go in and out of. The room could've used some upgrades. The carpet and upholstery on the furniture was worn and or had stains on them. The man at the front desk that checked us in was very friendly and seemed to like his job. Overall it was a decent stay, it would have been 4 star all around if the bed had been comfy. The rest was an ok trade off for the size of the room.
The size of the room was amazing! I felt like we rented an apartment for the night. We had to call to get sheets etc for the pull out couch and the girl who brought them wasn't very friendly. The king sized bed was NOT comfy, I didn't sleep much at all. The chase lounge was very comfy to sit in. The bathroom was good sized and so was the kitchen. Aside from the 1 cup coffee maker, toilet paper, tissues, towels and shampoo etc. there was nothing else for extra items. Nothing in the cupboards, drawers or closets. There were two closets, but only a few hangers in 1 and mine and our daughter's dresses were dragging on the floor. We even had 2 doors to go in and out of. The room could've used some upgrades. The carpet and upholstery on the furniture was worn and or had stains on them. The man at the front desk that checked us in was very friendly and seemed to like his job. Overall it was a decent stay, it would have been 4 star all around if the bed had been comfy. The rest was an ok trade off for the size of the room.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful. Reliability is mixed, with long waits at check-in, difficulty reaching staff, slow follow-through on requests, and housekeeping inconsistencies.
Related guest reviews
6
Joy
Feb 7, 2025
·
Stayed 2 nights
I have added a few descriptors above for what we liked besides the choices there. However, it was not without issues. When I booked the room, I asked for an extra 2-3 pillows. They were not there when we arrived. I spoke to 4 people about this in 24 hours and they finally showed up only after I sent a message to the manager. Secondly, I was unhappy with the cleanliness of the room. The bathroom toilet had not been cleaned completely. The bathroom sink was cracked from the ledge to the drain spout. I've been an RN working in Infection Control before I retired and I can tell you no amount of cleaning is going to prevent bacteria from lodging and growing in there. There was a lot of caulking around the bathtub, some of which appeared to have mildew on it. Dusting in the room was kind of haphazard. For example, the lower bars of the desk had a lot of dust. All were reported to the property.
I have added a few descriptors above for what we liked besides the choices there. However, it was not without issues. When I booked the room, I asked for an extra 2-3 pillows. They were not there when we arrived. I spoke to 4 people about this in 24 hours and they finally showed up only after I sent a message to the manager. Secondly, I was unhappy with the cleanliness of the room. The bathroom toilet had not been cleaned completely. The bathroom sink was cracked from the ledge to the drain spout. I've been an RN working in Infection Control before I retired and I can tell you no amount of cleaning is going to prevent bacteria from lodging and growing in there. There was a lot of caulking around the bathtub, some of which appeared to have mildew on it. Dusting in the room was kind of haphazard. For example, the lower bars of the desk had a lot of dust. All were reported to the property.
10
Robert
Nov 24, 2025
·
Stayed 1 night
The room was clean and quiet, the staff super helpful, esp the woman at the front desk when we checked in. We have stayed in places that cost twice as much that were not as nice.
The room was clean and quiet, the staff super helpful, esp the woman at the front desk when we checked in. We have stayed in places that cost twice as much that were not as nice.
10
Paul
Dec 29, 2025
·
Stayed 1 night
The person who checked us in was pleasant and accommodating, as always. They are appreciated.
The person who checked us in was pleasant and accommodating, as always. They are appreciated.
6
Colleen
Apr 1, 2024
·
Stayed 1 night
I have stayed at 4 different hotels in the past 5 days, and this was by far the worst check in experience. She gave me no details (e.g. I had to ask about room number, breakfast, wifi, etc.). All she said was the information is in the booklet. I also had to ask about Hilton Rewards which I am a member of and should be asked to get my points without having to ask.
I have stayed at 4 different hotels in the past 5 days, and this was by far the worst check in experience. She gave me no details (e.g. I had to ask about room number, breakfast, wifi, etc.). All she said was the information is in the booklet. I also had to ask about Hilton Rewards which I am a member of and should be asked to get my points without having to ask.
2
Alberto
Oct 3, 2025
·
Stayed 1 night
Been waiting for over 20 minutes to check in, no one around. No one answering the phone
Been waiting for over 20 minutes to check in, no one around. No one answering the phone
10
Carrie
Jan 21, 2025
·
Stayed 1 night
For the money it’s top notch. The free breakfast is actually pretty damn good and the coffee impresses me
For the money it’s top notch. The free breakfast is actually pretty damn good and the coffee impresses me
10
Robert
Oct 18, 2024
·
Stayed 1 night
My wife accidentally left her cell phone in the room we were staying in when we checked out. She did not notice it missing until at the airport. Called the manager on duty at the hotel and he found the phone in the room and even expressed mail it to my wife. She received it just a few days later. Thank you Austin.
My wife accidentally left her cell phone in the room we were staying in when we checked out. She did not notice it missing until at the airport. Called the manager on duty at the hotel and he found the phone in the room and even expressed mail it to my wife. She received it just a few days later. Thank you Austin.
4
Elizabeth
Mar 29, 2025
·
Stayed 1 night
The toilet wouldn’t flush. The dead bolt on the door was broken. They had no towels, only one towel in the room and we had 4 people. No towels at the pool either. Went down for breakfast at 7:30 and mostly everything was gone and they said they have a limited amount of what they set out everyday even though there was still 2 and a half hours of “breakfast” left. Luckily the staff was very friendly and apologetic, otherwise, I’d rate this hotel a zero.
The toilet wouldn’t flush. The dead bolt on the door was broken. They had no towels, only one towel in the room and we had 4 people. No towels at the pool either. Went down for breakfast at 7:30 and mostly everything was gone and they said they have a limited amount of what they set out everyday even though there was still 2 and a half hours of “breakfast” left. Luckily the staff was very friendly and apologetic, otherwise, I’d rate this hotel a zero.
4
Liza
Mar 27, 2024
·
Stayed 1 night
Arrived in the evening to an empty lobby. Waited almost 10 minutes before an employee appeared to check us in. The hotel had a beat up and dingy feel. I had stayed at this location in the past but service and cleanliness have definitely declined. Will not stay again
Arrived in the evening to an empty lobby. Waited almost 10 minutes before an employee appeared to check us in. The hotel had a beat up and dingy feel. I had stayed at this location in the past but service and cleanliness have definitely declined. Will not stay again
10
Kimberley
Feb 14, 2024
·
Stayed 1 night
Check-in with Gloria was awesome. She was pleasant and courteous and very friendly. We appreciated the bottled water. Thanks Gloria
Check-in with Gloria was awesome. She was pleasant and courteous and very friendly. We appreciated the bottled water. Thanks Gloria
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for the Maine Mall, dining, highways, and the airport.
Related guest reviews
10
David
May 30, 2024
·
Stayed 1 night
Older property but quiet and centrally located. Professional staff, continental breakfast in the morning. Place does the trick at this price point.
Older property but quiet and centrally located. Professional staff, continental breakfast in the morning. Place does the trick at this price point.
10
Scylar
Sep 8, 2025
·
Stayed 2 nights
Very nice location, right by the mall and 20 minutes from the beach. Hottub and pool were very nice!
Very nice location, right by the mall and 20 minutes from the beach. Hottub and pool were very nice!
10
JOYCE
Sep 7, 2023
·
Stayed 1 night
Property was close to the airport, quiet and clean.
Property was close to the airport, quiet and clean.
10
Danielle
Jan 19, 2024
·
Stayed 2 nights
Very convenient location. We liked that it was close to everything but is tucked back from the road so there was a sense of privacy.
Very convenient location. We liked that it was close to everything but is tucked back from the road so there was a sense of privacy.
8
chris
Aug 5, 2024
·
Stayed 2 nights
close to the maine mall and airport
close to the maine mall and airport
10
Jason
Sep 28, 2025
·
Stayed 1 night
This hotel was actually one of the best priced in the area. We were in town visiting UNE's med school with my daughter. Close to everything and what I expected for the price. It is basically an older Hampton Inn that will go under renovations. Staff was great, breakfast was what I would expect. If you are not a fan of the breakfast there is a restaurant called Stacks that is really good and only 6 minutes away. There was an issue with some extremely loud guests that not only we called the front desk on but so did several other rooms. They went on till almost 4 am. I won't ding the hotel on that as I don't know what protocol is for these types of things. Overall, I would stay again. I would most likely make this my home base for a hotel due to location and the professional staff if daughter gets into UNE's Med School program.
This hotel was actually one of the best priced in the area. We were in town visiting UNE's med school with my daughter. Close to everything and what I expected for the price. It is basically an older Hampton Inn that will go under renovations. Staff was great, breakfast was what I would expect. If you are not a fan of the breakfast there is a restaurant called Stacks that is really good and only 6 minutes away. There was an issue with some extremely loud guests that not only we called the front desk on but so did several other rooms. They went on till almost 4 am. I won't ding the hotel on that as I don't know what protocol is for these types of things. Overall, I would stay again. I would most likely make this my home base for a hotel due to location and the professional staff if daughter gets into UNE's Med School program.
8
Jody
Oct 23, 2025
·
Stayed 1 night
Rooms were clean, friendly staff, close to shopping, restaurants, and brewery. Breakfast was limited (but did have college athlete students staying) and not really anythi g i normally eat!
Rooms were clean, friendly staff, close to shopping, restaurants, and brewery. Breakfast was limited (but did have college athlete students staying) and not really anythi g i normally eat!
8
Charles
Mar 2, 2025
·
Stayed 1 night
The property is aging for a Hampton Inn. Walls are very thin. Good value though. Breakfast was fine. Great location close to mall and local brewery with a very wide ranging dinner menu. Great service and staff.
The property is aging for a Hampton Inn. Walls are very thin. Good value though. Breakfast was fine. Great location close to mall and local brewery with a very wide ranging dinner menu. Great service and staff.
8
Wanda
Oct 1, 2025
·
Stayed 2 nights
Hotel is undergoing renovations but was reasonably priced so we stayed there. Across the street from Portland Mall, very handy to shopping. Good parking. Our room was spacious and relatively clean. There were hanging cobwebs on the ceiling over the bed, but otherwise the room seemed clean. The pool area needed a deep cleaning. The floor was filthy and there was a lot of 'scum' around the pool tiles. The pool chairs were rusted out as well as the bathroom door frame. It was run down, but I am sure they will address these things as part of the renovation. In the meantime, a good cleaning would do wonders. The hot tub was great! Lots of jets and relaxing. The breakfast was really good. We had a hot breakfast and each day it was different. It was kept well stocked. Excellent customer service from Tim!
Hotel is undergoing renovations but was reasonably priced so we stayed there. Across the street from Portland Mall, very handy to shopping. Good parking. Our room was spacious and relatively clean. There were hanging cobwebs on the ceiling over the bed, but otherwise the room seemed clean. The pool area needed a deep cleaning. The floor was filthy and there was a lot of 'scum' around the pool tiles. The pool chairs were rusted out as well as the bathroom door frame. It was run down, but I am sure they will address these things as part of the renovation. In the meantime, a good cleaning would do wonders. The hot tub was great! Lots of jets and relaxing. The breakfast was really good. We had a hot breakfast and each day it was different. It was kept well stocked. Excellent customer service from Tim!
8
Mary Kathleen
Sep 23, 2025
·
Stayed 3 nights
The entire hotel needs updating and there was some construction, and I understand a recent acquisition by IHG. The hot tub was accessible at the times advertised. The location is very convenient for shopping, dining and access to highways.
The entire hotel needs updating and there was some construction, and I understand a recent acquisition by IHG. The hot tub was accessible at the times advertised. The location is very convenient for shopping, dining and access to highways.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is inconsistent: some guests enjoyed hot, well-stocked options, while others found limited choices, empty stations, or hot items only on weekends.
Related guest reviews
8
Linda
Dec 30, 2024
·
Stayed 1 night
The pool bathroom was disgusting. Not sur it had been cleaned in weeks. It was not sanitary. Except for construction areas on 2 floors the rest of hotel was clean just the pool bathroom that was terrible. The service at breakfast was exceptional. He was very friendly and everything was clean and all food was terrific if you don't count the eggs. They are terrible everywhere unless you are in a high end motel with real eggs cooked to order.
The pool bathroom was disgusting. Not sur it had been cleaned in weeks. It was not sanitary. Except for construction areas on 2 floors the rest of hotel was clean just the pool bathroom that was terrible. The service at breakfast was exceptional. He was very friendly and everything was clean and all food was terrific if you don't count the eggs. They are terrible everywhere unless you are in a high end motel with real eggs cooked to order.
6
Kendra
Mar 21, 2025
·
Stayed 1 night
The hotel.itself wasnt super clean. Sticky spills on the floor of the elevator and a sticky spill on the floor of ous room. The first room we got was very musty smelling and tiles broke off in the bathroom. We did ask for a different room and the guy at the desk was great and gave us a new room. The continental breakfast had nothing at 8:30 and another gueat was told nothing would be added.
The hotel.itself wasnt super clean. Sticky spills on the floor of the elevator and a sticky spill on the floor of ous room. The first room we got was very musty smelling and tiles broke off in the bathroom. We did ask for a different room and the guy at the desk was great and gave us a new room. The continental breakfast had nothing at 8:30 and another gueat was told nothing would be added.
6
Monica
Dec 2, 2025
·
Stayed 1 night
Stay was okay until it was breakfast time. I’ve stayed here before and was served a decent breakfast. Today they had nothing down there & only do “hot breakfast” on the weekends. If that’s how it is you should make that clear for people to know.
Stay was okay until it was breakfast time. I’ve stayed here before and was served a decent breakfast. Today they had nothing down there & only do “hot breakfast” on the weekends. If that’s how it is you should make that clear for people to know.
10
Michael
Dec 23, 2025
·
Stayed 2 nights
The hotel was clean. The room was spotless. I appreciated the friendly staff and the included breakfast.
The hotel was clean. The room was spotless. I appreciated the friendly staff and the included breakfast.
4
Philip
Jun 14, 2025
·
Stayed 3 nights
Didn't like anything. Needs a complete refurbishment. Terrible breakfast. Airport shuttle doesn't run after 5:00!
Didn't like anything. Needs a complete refurbishment. Terrible breakfast. Airport shuttle doesn't run after 5:00!
8
Yann
Aug 12, 2024
·
Stayed 3 nights
firts and last included breakfasts where ok, but giant amount of trash is generated by this hotel as nothing is reusable. second breakfast (on the Sunday AM) was a catastrophe as they closed everything 1hr before the announced hour, leaving a lot of customer with 10% of the usual choices. fortunatelly the day after the manager made sure that the breakfast was served as per shcedule.
firts and last included breakfasts where ok, but giant amount of trash is generated by this hotel as nothing is reusable. second breakfast (on the Sunday AM) was a catastrophe as they closed everything 1hr before the announced hour, leaving a lot of customer with 10% of the usual choices. fortunatelly the day after the manager made sure that the breakfast was served as per shcedule.
10
Denise
Nov 17, 2025
·
Stayed 2 nights
The staff was very polite and helpful. Hotel is under construction but still very nice. The hot tub was soooo good and breakfast was better than most of the same standard hotel. We enjoyed our stay!!
The staff was very polite and helpful. Hotel is under construction but still very nice. The hot tub was soooo good and breakfast was better than most of the same standard hotel. We enjoyed our stay!!
10
Carrie
Jan 21, 2025
·
Stayed 1 night
For the money it’s top notch. The free breakfast is actually pretty damn good and the coffee impresses me
For the money it’s top notch. The free breakfast is actually pretty damn good and the coffee impresses me
6
Howard
Sep 17, 2025
·
Stayed 1 night
Breakfast could be improved. Coffee was so weak Toilet ran constantly and wouldn't flush properly. Gnats/ fruit flies were bothersome in our room when we didnt even have food. It was gross.
Breakfast could be improved. Coffee was so weak Toilet ran constantly and wouldn't flush properly. Gnats/ fruit flies were bothersome in our room when we didnt even have food. It was gross.
4
Jessie
Apr 26, 2025
·
Stayed 1 night
There was nothing for the breakfast except waffles, cereal and very mushy scrambled eggs.
There was nothing for the breakfast except waffles, cereal and very mushy scrambled eggs.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Kia
3 weeks ago
·
Stayed 2 nights
Gym: Eluptical resistance and cross ramp don’t work. Water dispenser in fitness room out of water. Bathroom in pool out of service Both treadmills wouldn’t work Phone end doesn’t work Spiders everywhere no cleaning wipes dry
Gym: Eluptical resistance and cross ramp don’t work. Water dispenser in fitness room out of water. Bathroom in pool out of service Both treadmills wouldn’t work Phone end doesn’t work Spiders everywhere no cleaning wipes dry
6
Katherine
3 weeks ago
·
Stayed 3 nights
They were under construction. Which wasn't immediately obvious when checking in. I also remembered booking a room with 2 queen sized beds and got a room with 2 full sized beds instead. Barely had enough room to sleep in
They were under construction. Which wasn't immediately obvious when checking in. I also remembered booking a room with 2 queen sized beds and got a room with 2 full sized beds instead. Barely had enough room to sleep in
4
Naveed
4 weeks ago
·
Stayed 1 night
The place was going through renovation and was in complete shambles, we were at the first floor and they should not host guests while this was happening. Booked two queen size beds room but don't think it was Queen, much smaller beds Not happy ar all
The place was going through renovation and was in complete shambles, we were at the first floor and they should not host guests while this was happening. Booked two queen size beds room but don't think it was Queen, much smaller beds Not happy ar all
10
Jonathon
4 weeks ago
·
Stayed 4 nights
Great staff, room was clean, beds were made daily, complimentary cookies made daily, and I hope renovations goes well ❤️
Great staff, room was clean, beds were made daily, complimentary cookies made daily, and I hope renovations goes well ❤️
8
wendy
Aug 12, 2026
·
Stayed 2 nights
Hotel under renovations. Pool and hot tub area definitely needs updating. Staff friendly. Our room was old, but im sure will be updated with renovation. Comfortable lobby and outside area.
Hotel under renovations. Pool and hot tub area definitely needs updating. Staff friendly. Our room was old, but im sure will be updated with renovation. Comfortable lobby and outside area.
FAQs about Long Creek Hotel
Is parking available at the property?
Yes, free self-parking is available on-site. Parking is limited, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.
Where is the property located in relation to key landmarks?
The hotel is located in South Portland, just a 1-minute drive from Maine Mall and 9 minutes from the University of Southern Maine. It is approximately 5.7 miles from Victoria Mansion and 6 miles from the Portland Museum of Art.
Does the property have a swimming pool?
Yes, there is an indoor pool available, with access from 8:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. It is advisable to request confirmation in advance.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 160.03482974082945USD
- 2026-09-16: 165.03684820861815USD
- 2026-09-17: 171.3733467665863USD
- 2026-09-18: 211.0389322595215USD
- 2026-09-19: 192.28121763519286USD
- 2026-09-20: 125.43977168907165USD
- 2026-09-21: 144.97255574703215USD
- 2026-09-22: 154.91316725830077USD
- 2026-09-23: 174.12334418167114USD
- 2026-09-24: 177.37545880500792USD
- 2026-09-25: 237.08603336952208USD
- 2026-09-26: 228.06239015060424USD
- 2026-09-27: 119.06423464588165USD
- 2026-09-28: 137.11835788455963USD
- 2026-09-29: 140.72700814769743USD
- 2026-09-30: 156.05841950248717USD
- 2026-10-01: 148.8519027960968USD
- 2026-10-02: 206.08348509231567USD
- 2026-10-03: 277.86696891326903USD
- 2026-10-04: 135.43286621917724USD
- 2026-10-05: 145.37289624996185USD
- 2026-10-06: 157.17126742515563USD
- 2026-10-07: 163.85917402229308USD
- 2026-10-08: 163.1390368737793USD
- 2026-10-09: 228.06239015060424USD
- 2026-10-10: 227.0919873258972USD
- 2026-10-11: 149.82429675094605USD
- 2026-10-12: 143.2336295492935USD
- 2026-10-13: 159.82916185569763USD
- 2026-10-14: 143.03794374580383USD
- 2026-10-15: 140.48796680690765USD
- 2026-10-16: 191.04738653060912USD
- 2026-10-17: 166.0372589504242USD
- 2026-10-18: 107.08183370780944USD
- 2026-10-19: 114.34034886596679USD
- 2026-10-20: 126.12607724578857USD
- 2026-10-21: 110.68614929824828USD
- 2026-10-22: 113.6080270582199USD
- 2026-10-23: 137.99350363361359USD
- 2026-10-24: 133.72577167278288USD
- 2026-10-25: 94.01809051692962USD
- 2026-10-26: 96.86124815380096USD
- 2026-10-27: 99.18418339462279USD
- 2026-10-28: 99.96208974819183USD
- 2026-10-29: 106.40151035182953USD
- 2026-10-30: 118.13506407367706USD
- 2026-10-31: 114.51559474941253USD
- 2026-11-01: 68.9879459115982USD
- 2026-11-02: 72.98956685304641USD
- 2026-11-03: 72.98956685304641USD
- 2026-11-04: 72.98956685304641USD
- 2026-11-05: 76.67866846527099USD
- 2026-11-06: 91.97766668823242USD
- 2026-11-07: 84.00402744815825USD
- 2026-11-08: 68.9879459115982USD
- 2026-11-09: 76.67866846527099USD
- 2026-11-10: 76.11683497337341USD
- 2026-11-11: 76.67866846527099USD
- 2026-11-12: 77.68346674163818USD
- 2026-11-13: 84.38338179180145USD
- 2026-11-14: 79.99240239929199USD
- 2026-11-15: 74.03159309585571USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Pool access available from 8:00 AM to 10:00 PM.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 50.00 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Services
Business Center
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Non-Smoking Rooms
Hot Tub / Jacuzzi
Picnic Area/Tables
Vending Machines
Wheelchair Accessible (Limited)
Internet
Free Wi-Fi