Name: Al Ain Rotana
Address: Zayed Bin Sultan Street, Al Ain, United Arab Emirates, Al Ain, Emirate of Abu Dhabi, United Arab Emirates
Rating: 8.33

Guest reviews

8.3

Very good

Based on 1,289 verified reviews

Who stays here?

Business

26%

Couple

21%

Family

34%

Group

10%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Al Ain Rotana is praised for its friendly, professional staff, excellent pool and gym, and tasty, varied dining, with families appreciating the playground and spacious rooms, and travellers noting a convenient, generally quiet location near key sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Raphael

7 Mar 2026

·

Stayed 2 nights

Amazing looking hotel, staff was fantastic, great pool and breakfast is divine!

10

Mohamed

27 Jan 2026

·

Stayed 2 nights

The best hotel in Alain city.

10

David

12 Jan 2026

·

Stayed 6 nights

This is an exceptional hotel with fantastic food and friendly staff. The rooms were spacious and beds comfortable. It was easy to get everywhere with cabs as there’s not much within walking distance. We also dined at the Radisson and were really glad we stayed here - the buffet was much better and the hotel more stylish.

6

AYA

5 Dec 2025

·

Stayed 3 nights

Honestly, speaking, we know this hotel for many years and this year it’s totally different unlike any other year before The service inside the hotel is a disaster the employees on the front desk. They’re not helpful never never felt such treatment and bad service at this hotel at previous visits . I’m trying to be honest and open we wish for the hotel good luck .

4

Ahmed

2 Dec 2025

·

Stayed 1 night

We were told at check-in that we were getting an “upgrade,” but it honestly didn’t feel like one. The room was in a completely dead part of the hotel with a dark, empty pool as the view. The lively side wasn’t offered to us. When I mentioned it to the staff, they didn’t seem to care and kept insisting it was an upgrade. Another thing that really disappointed us was what happened in the lobby. We had ordered food from outside for our child since it had more child-friendly options. Before he started eating, I asked the waiter three separate times if it was okay for him to eat there. He said yes every time. Once my child actually started eating, a lady from the hotel suddenly came and told us we had to eat in our room. How do you stop a child in the middle of eating and tell them to move? It made us feel uncomfortable and honestly didn’t make sense, especially after we had already checked with their own staff. Overall, the experience felt very inconsistent and not family-friendly at all.

Zayed Bin Sultan Street, Al Ain, United Arab Emirates

Location

With a stay at Al Ain Rotana, you'll be centrally located in Al Ain, a 4-minute walk from Al Jahili Park and a 4-minute drive from Qasr al Muwaiji. This family-friendly hotel is 2.2 mi (3.5 km) from Al Ain National Museum and 2.2 mi (3.6 km) from Al Ain Oasis Park.

Al Jahili Park(0.2 Miles)

Al Jahili Fort(0.4 Miles)

Lourans Arts(0.8 Miles)

Sheikh Zayed Palace Museum(1.1 Miles)

United Arab Emirates University(1.2 Miles)

Qasr al Muwaiji(1.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free valet parking on-site. However, parking is limited and height restrictions apply.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately AED 127 for adults and AED 64 for children. Children aged 5 and younger eat free breakfast.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, a roundtrip airport shuttle is available for a surcharge of AED 150 per vehicle (one-way, maximum occupancy 3). Guests must contact the hotel with arrival details before travel to arrange the transfer.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed by contacting the hotel prior to arrival.

The hotel is centrally located in Al Ain, just a 4-minute walk from Al Jahili Park and a 4-minute drive from Qasr al Muwaiji. It is also 2.2 miles from Al Ain National Museum and Al Ain Oasis Park.

Yes, the hotel features two outdoor swimming pools, including a child pool and an outdoor heated pool. Pool access is available from 6:00 AM to 9:30 PM.

Children are welcome at the hotel. One child aged 12 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

The hotel offers rollaway beds for a fee of AED 150 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

Al Ain Rotana

Amenities

Property description

Book on Vio