Name: Queen Kapiolani Hotel
Address: 150 Kapahulu Avenue, Waikiki, Honolulu, Hawaii, United States of America, Honolulu, Hawaii, US
Price range: $134–$255 per night
Rating: 8.53

What guests think

At Queen Kapiolani Hotel, travelers praise the convenient location near the beach and zoo, sweeping Diamond Head views, and generally friendly service, while noting recurring drawbacks like valet-only parking with limited availability, a small aging pool, and slow elevators.

Rooms vary: some newly refreshed with great views, others feel dated or compact with thin walls, limited storage, and noisy AC. Most guests find the property clean, though a few report pests or maintenance lapses. Expect a well-located, mid-range stay with standout views and amenities but some operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Beach towels and chairs, a lobby coffee shop, gym, surf shop, and occasional activities add convenience. Downsides include valet-only parking that can be costly and full, a small aging pool, and slow or out-of-service elevators.

Related guest reviews

8

Laurinisa

Mar 31, 2025

·

Stayed 2 nights

Great location, rooms with a view, restaurant and bar on property. Pool, work-out room, coffee bar.

10

Omar

Feb 16, 2025

·

Stayed 7 nights

Overall an excellent location and property. Best unobstructed view of diamond head and partial ocean. Great happy hour specials and pool access. Gym is clean and has all essential equipment. Morning coffee and pastries conveniently located at coffee shop on lobby level. Great staff and friendly genuine service

8

Harald

Oct 26, 2023

·

Stayed 5 nights

Very nice hotel in great location right opposite of the zoo. We had a double room with diamond head view and balcony (no ocean view) in floor 16 which was quiet. Only the AC outside units have been loud and a bit annoying when being outside. The room was clean and well maintained. The door had a gap to the floor so you could hear a bit the noise from the corridor. The pool was very tiny - I think not even 10m in length - so we did not use it at all. No kettle/coffeemaker is provided in the room but a kettle was put into our room after request. But no cups. One of the three elevators was out of order, so during peak times be prepared to wait. Roomservice is provided daily.

10

LEANNE

Mar 24, 2025

·

Stayed 4 nights

It is one of our favorite Hawaii sites. We are staying there three times this visit. This was our first stay after arriving we didn’t get any VIP upgrades but we are back there now for our second visit this month & have got a room with balcony. The staff are fabulous - we come back again next week so hope our two rooms then will be what they should be. Doing Leo making Tuesday which will be fun. Gym is great.

6

Peggy

Jun 30, 2025

·

Stayed 3 nights

Hotel is old and could use some remodeling. Upon arrival we were told by the valet(valet parking only) that there were no available places. This continued throughout our stay. We were to park our car across the street in a lot in which we had to pay $45 a day. We were not reimbursed even though we paid a resort fee. We were told by the reception desk that even if we complained the owners probably wouldn’t care. No glasses to drink out of and no coffee, tea of coffee pot. Coffee could be purchased in the lobby. No available places to sit by the pool. Nice view of Diamond Head. The bar/restaurant was very nice and the employees were friendly. Will not recommend this place due to the cost of the room and the lack of amenities and especially the parking situation.

10

Rhianna

May 7, 2025

·

Stayed 2 nights

Staff was very friendly room was supper clean and had a great view… valet could use a little work as they didn’t have enough parking for the amount of guest and paying to park across the street can get a little pricey

8

Bryce

May 15, 2023

·

Stayed 4 nights

Always love staying here for the staff, location, restaurant, views, etc. On the quieter side of Waikiki. Only downside is the elevator system is so slow, and my past few stays at least one of them was down. They need four, they have three, and two work. The restaurant traffic is half the problem, so they should build a separate entrance and elevator for this.

8

Lester

Aug 24, 2025

·

Stayed 2 nights

Great location, newly renovated. Room is comfy, though lower floor could be noisy at night. Pool is a bit too small. Food at deck is so so, but good view.

8

Thomas

Nov 10, 2024

·

Stayed 4 nights

This is an affordable-for-Waikiki, clean, well-run hotel at the less tourist-mobbed, generally quieter, end of Waikiki. Splurge on a Diamond Head view room on a higher floor for sweeping views of the crater and park. Deck restaurant serves good food at Waikiki prices. The free yoga classes and lei making workshops enhance the vacation experience.

6

Claire

Aug 22, 2025

·

Stayed 5 nights

Pool is tiny compared to photos the staff in their restaurant are very rude and really slow service.

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Cleanliness

Many guests describe rooms and public areas as clean with friendly housekeeping. However, some report musty smells, pests (cockroaches), stains, or occasional missed cleaning.

Related guest reviews

10

Carmen

May 6, 2024

·

Stayed 3 nights

The staff was wonderful. Cleanliness was wonderful. Area was within walking distance to restaurants and beach. Overall wonderful experience. Thank you.

6

Petra

Jul 15, 2025

·

Stayed 6 nights

Wasn’t terrible, until I killed massive cockroach coming out of the bathroom…

4

Starr

Jan 3, 2025

·

Stayed 1 night

It looks very nice on the exterior, but the interior is dated. The mattress felt like the box springs were going to give through the mattress. The tub was stained, we knew it was clean because the room smelled like bleach upon entry. Spend the extra money and stay somewhere else.

10

Charles

Jul 17, 2025

·

Stayed 6 nights

Very nice and clean. Great location.

8

Reun

May 8, 2024

·

Stayed 7 nights

Clean room nice staff

8

Brian

Mar 27, 2025

·

Stayed 1 night

We had a good stay here. The room was dated but clean enough. Staff was friendly.

8

Jim

Jun 8, 2025

·

Stayed 2 nights

Room was very clean but smelled musty.

2

Monika

Feb 4, 2024

·

Stayed 1 night

Not a 4 star hotel. Rooms were dirty and small.

10

Deborah

Nov 17, 2025

·

Stayed 1 night

Room was clean, staff was very friendly!

2

Tasia

Nov 9, 2024

·

Stayed 2 nights

I was out in a handicapped room with two beds instead of the single king I booked. Even after I asked to keep my original reservation the front desk refused to change my room back. There was construction happening in the pool so it was very loud all day and not relaxing at all. In order to use the pool we had to walk to another hotel but it was raining my entire stay so that was off the table. There was poop on the carpet right in front of the elevators that stayed there for a while day even after being reported.

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Rooms

Many rooms offer standout Diamond Head or ocean views, and some feel newly updated. Others are small or dated, with thin walls/street noise, loud AC, and limited storage or hanging space; a few note room-type mismatches.

Related guest reviews

10

Alene

Oct 23, 2025

·

Stayed 4 nights

Visited as part of family vacation for 4 nights. Choose hotel as it was close to beach as well as restaurants and shops. Location didnt disappoint. Pool area was nice, we had an ocean view room which had good view of ocean as well as Diamond head mountain. I was located right across from Honolulu zoo which was a nice morning sitting on balcony listening to monkeys have their morning song as.well.as.Lions roar.

8

Veeru

Apr 27, 2025

·

Stayed 3 nights

there is no space for hangers. one small shelf is given.

8

Nora

Oct 14, 2025

·

Stayed 5 nights

Lots of stuff within walking distance, including activities, ABC Stores and restaurant. The air con was great. We overlooked the pool and restaurant which were noisy at times.

10

Kristina

Jan 14, 2025

·

Stayed 3 nights

Everything was amazing except for our first room, that does not have a balcony. I believe it’s called Studio, the only problem with that one is that the air conditioning unit is right next to the bed, and it is old so not only is it cumbersome, but it sounds like the plane taking off all night long

8

Ari

Nov 6, 2023

·

Stayed 3 nights

The view of our room was great and they even upgraded us. The lobby is nice and renovated but the rooms felt old and walls / windows are very thin.

4

Anu

Apr 21, 2025

·

Stayed 2 nights

Value for money did not meet expectations. With retro they clearly just mean old. An attempt to put a semi fresh coat of paint to an old room doesn’t do the trick. The balconies are worn out and unpleasant. The noice level from the street is really bad. All in all, does not live up to its rating nor to expectations, even when the hotel is well located re: Waikiki beach.

2

Marie

Oct 25, 2025

·

Stayed 2 nights

The hotel has good qualities but nothing can compensate for the poor quality of the room. No hooks, no hangers, no racks, no place to hang clothes at all. They expect you to arrive with no suitcase and no extra clothing. In addition, the reservationist smirked when he said I was getting a room with ocean view, and I realized he was just taking me for a pushover. The window is the size of a pizza and yes, you can see the ocean if you get close enough. The room was more like a spare closet than a hotel room. Disgusted.

10

Jeffrey

Jun 16, 2025

·

Stayed 4 nights

The views of Diamond Head from our room was spectacular! Hotel is close to the beach, restaurants and the zoo.

8

Marc

Mar 31, 2025

·

Stayed 9 nights

Could use some dressers with drawers...nowhere to put your clothes on a long stay

8

Anne

May 6, 2024

·

Stayed 7 nights

The hotel room was spacious and quiet, which was very important to me, as I am a light sleeper. The balcony was small, and the furniture was not very comfortable, but the view of Diamond Head was wonderful.

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Service

Service is widely praised as friendly and helpful across valet, housekeeping, and front desk. Consistency can vary, with occasional rudeness at reception or restaurant and frustrations around third‑party bookings or room assignments.

Related guest reviews

10

Theresa

Mar 3, 2025

·

Stayed 4 nights

Staying at Queen Kapiolani Hotel was an absolute dream! This hotel perfectly captures the vintage Hawaiian charm while offering modern comforts and breathtaking views. From the moment I arrived, I was welcomed with warm aloha spirit by the friendly and attentive staff, who made sure every detail of my stay was perfect. The highlight? The unbeatable location! Just steps from Waikiki Beach, I could easily enjoy the sun, sand, and surf. Plus, the hotel is close to Diamond Head, local markets, and fantastic restaurants, making it easy to explore Honolulu. The open-air lobby and stunning ocean and Diamond Head views from the rooms and pool deck were absolutely breathtaking. The rooftop restaurant and bar were also a delight—great food, refreshing drinks, and the most incredible sunset views! If you’re looking for a chic, comfortable, and perfectly located hotel in Waikiki, Queen Kapiolani is the place to be. I can’t wait to come back! Highly recommended!

8

Michael

Feb 22, 2025

·

Stayed 6 nights

We’ve stayed here dozens of times and always satisfied. This time, upon arrival in our room, there were multiple items needing attention. After calling the front desk, all items were addressed, it took several hours. When I told the manager about this experience, he immediately offered some compensation. I will return. The location on Waikiki can’t be beat.

2

Erica

Dec 1, 2022

·

Stayed 2 nights

I have stayed around the world in 39 countries and this was my worst stay at any hotel. We had nothing but issues from check in to departure. The hotel was not willing to honor any guarantee d VIP items. We were double charged and told to deal with our bank and no help. Room had black mold in the shower with worn out doors and paint. For $400 a night and considered 5 stars we were very disappointed. If the staff was more helpful or at least nice I could have overlooked the room. We left Turtle Bay Resort to stay at this resort based on the great reviews. I would not recommend or ever stay again.

10

LEANNE

Mar 26, 2025

·

Stayed 4 nights

As usual a wonderful venue - close to Waikiki but out of main action. Staff were fabulous and we got our first ever VIP Upgrade at the Queen. We stay often & this trip it’s three visits there - the first we didn’t get any VIP EXCEPT wonderful staff remembering us!!! We have had our second stay & it was wonderful (make sure to book early for Lei making) now fingers crossed for upgrade for our next visit next week with two rooms doing a memorial for my 99 year old father who died just before Christmas. Hui hou Queen Kap 🌈🌈🌺🌺

10

Andrew

Nov 20, 2025

·

Stayed 9 nights

Myrna was our housekeeper. She is such a lovely lady and helped make our stay more enjoyable!

10

LEANNE

Mar 24, 2025

·

Stayed 4 nights

It is one of our favorite Hawaii sites. We are staying there three times this visit. This was our first stay after arriving we didn’t get any VIP upgrades but we are back there now for our second visit this month & have got a room with balcony. The staff are fabulous - we come back again next week so hope our two rooms then will be what they should be. Doing Leo making Tuesday which will be fun. Gym is great.

2

Ricardo

Nov 7, 2025

·

Stayed 1 night

Staff at the checking counter was very rude.

10

Tammy

Apr 13, 2025

·

Stayed 2 nights

This was my first time staying at this hotel. I appreciated to be able to text the hotel with any questions about the hotel before my stay. Upon arrival, the valet and bell hop was very pleasant and helpful. I was happy to be able to check in early and receive an upgrade to a suite. Our room was very clean and we had nice ocean view. We dined at The Deck. Our waitress was very friendly and the service very quick. We were there for Happy Hour and the food was really great! Check out was very fast and easy. I would highly recommend this hotel to anyone.

2

Chai

Jan 16, 2024

·

Stayed 1 night

Your room is impacted by whether you book directly on the hotel’s website or third party website. The front desk told me ‘No, you booked through Expedia and that is only reserved for guests who book directly through the hotel’ when I asked for a king bed in my room and if there were suites available to upgrade to (with pay) from our ocean view studio. On top of feeling like a second class citizen for booking through a third party, the front desk originally said our room wasn’t ready then called to check. I could hear her asking if they were sure the room was ready again and again on the call. When we got to the room, it was small and crammed, smelt of must, buttons were broken on the ac unit that sounded like an airplane jet, a bed that seemed like a full size bed not nearly a queen sized bed, and the bathroom was not clean and towels used. We ask to switch rooms and ask us to ho back down to check into another room, however, they didn’t apologize and didn’t offer to help move our luggage to the next room as if they were doing us a favor. We were excited to try the dole whip at the shop in the lobby. To our surprise when you order it in a cup they will serve it in 1oz paper dixie cups. I recognized the same cups we use for our dental patients to rinse out their mouth after a cleaning. Won’t be staying here again and wouldn’t recommend it. The best thing going for this place is the advertising. There are better options within the same price range.

8

WINONA

Aug 31, 2025

·

Stayed 2 nights

Awesome service, very well melted and clean, Pool area was very serene and relaxing. Hostess in the restaurant was rude and wouldn’t bring are food to us and when I asked for condiments she suggest I go down stairs to the cafe area and I said I ordered my food here and would like condiments she wasn’t happy but gave them to me.

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Location

At the quieter end of Waikiki across from the zoo and a short walk to the beach, shops, and restaurants. Some guests note street or area noise at times.

Related guest reviews

8

Luke

Jan 8, 2024

·

Stayed 3 nights

Love staying here as it’s in a great location at the end of the “strip” and across the street from the zoo. 2 minute walk to the beach with magnificent unobstructed views of Diamond Head and the beach. Plenty of restaurants and cafes nearby and a short 10 minute walk to the retail precinct. Will definitely return

10

Alene

Oct 23, 2025

·

Stayed 4 nights

Visited as part of family vacation for 4 nights. Choose hotel as it was close to beach as well as restaurants and shops. Location didnt disappoint. Pool area was nice, we had an ocean view room which had good view of ocean as well as Diamond head mountain. I was located right across from Honolulu zoo which was a nice morning sitting on balcony listening to monkeys have their morning song as.well.as.Lions roar.

8

Tove Kristin

Jan 9, 2025

·

Stayed 4 nights

Perfect location for Waikiki

10

Larissa

Aug 4, 2025

·

Stayed 3 nights

Amazing views of Diamond Head and the ocean. Close to all the activities in Waikīkī Beach.

8

Bonita

May 5, 2024

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Stayed 7 nights

Close to the beach,

10

Edward

May 25, 2025

·

Stayed 5 nights

Perfect location next to park, great view of Diamond Head, helpful amenities, it generally met our needs.

10

Barb

Mar 23, 2024

·

Stayed 5 nights

Great location away from the bustle of Waikiki. Close to beach and amenities. We would choose again for these reasons.

10

Paul

Aug 19, 2025

·

Stayed 4 nights

Surf shop in the hotel with multi-day rentals and lockers, near the beach is very convenient. Being at the far end of the strip, across from the Zoo helps with the noise and makes you feel less part of the concrete jungle that is Waikiki, but still close to businesses.

10

Ahmad

Aug 27, 2025

·

Stayed 4 nights

Everything about the hotel was amazing; the staff, the room, the view, the vibes, the aesthetics, the location and the price. This was not my first time at Queen Kapiolani and it will not be my last!

10

Audrey

Apr 18, 2025

·

Stayed 7 nights

Queen Kapiolani is a great place to stay. Nice pool, bar and restaurant area. Great location, easy walk to beach, shopping and restaurants. They also had beach towels and some beach chairs to borrow if you get there early enough.

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Dining

The Deck is popular for views, breakfast/brunch, and happy hour, though prices are high and service or menu options can be inconsistent. The lobby coffee shop is convenient for quick drinks and pastries.

Related guest reviews

10

Kay

Oct 4, 2025

·

Stayed 2 nights

We enjoyed our short stay here, our room looked right at Diamond Head and was a nice corner unit. We went to 3rd floor restaurant for happy hour and the sliders were great. It's a good hotel for the price.

10

John

Feb 7, 2025

·

Stayed 10 nights

This hotel had fantastic valet and front desk service. The gym was also wonderful. The housekeeping staff was very friendly and helpful. We were disappointed with the lack of adequate service at the onsite restaurant and bar and so we ate out in other restaurants during our 12 day stay. We but would be happy to stay at this location again!

10

Traci

May 31, 2024

·

Stayed 4 nights

Overall a really good value and location is great. Rooms were clean and there was room service daily. The drink selection could be better at the Deck restaurant. The hotel offered towels and beach chairs that you could use daily. The $50 per day resort fee though could have included more amenities than just towels and beach chairs (snacks, waters, free drink..) We only received one voucher for a light breakfast (coffee, fruit or yogurt, and a pastry) for one morning only.

8

Christine

Oct 24, 2023

·

Stayed 3 nights

The hotel itself is located in a great area. Close to the beach and shops and restaurants. The cleanliness of the lobby needs to be improved but our room was very clean. We paid extra to experience a view of Diamond Head and the ocean which was worth it. The staff were awesome. Restaurant is great for breakfast but dinner menu choices are limited.

10

AJhourni

Aug 3, 2025

·

Stayed 1 night

The Deck is an amazing restaurant! Love this hotel, the view, and proximity to the beach!

10

Nicholas

Dec 22, 2024

·

Stayed 5 nights

Loved the location, the view, and the food! We'll be back!

10

Horst J

Mar 4, 2025

·

Stayed 4 nights

Great hotel. Close to Waikiki Beach and Diamondhead SP. Room was clean. Hotel has a Concierge for easy your planning. Restaurant is a bit expensive but that's Hawaii. Love the bar. Bathroom was clean but could use some updates. Took a star off for lack of onsite parking. Valet is come first, serve first. Once parking is at capacity, patrons have to look elsewhere.

8

Lester

Aug 24, 2025

·

Stayed 2 nights

Great location, newly renovated. Room is comfy, though lower floor could be noisy at night. Pool is a bit too small. Food at deck is so so, but good view.

10

Tammy

Apr 13, 2025

·

Stayed 2 nights

This was my first time staying at this hotel. I appreciated to be able to text the hotel with any questions about the hotel before my stay. Upon arrival, the valet and bell hop was very pleasant and helpful. I was happy to be able to check in early and receive an upgrade to a suite. Our room was very clean and we had nice ocean view. We dined at The Deck. Our waitress was very friendly and the service very quick. We were there for Happy Hour and the food was really great! Check out was very fast and easy. I would highly recommend this hotel to anyone.

6

Claire

Aug 22, 2025

·

Stayed 5 nights

Pool is tiny compared to photos the staff in their restaurant are very rude and really slow service.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$140
February	$147
March	$136
April	$127
May	$138
June	$152
July	$177
August	$146
September	$142
October	$139
November	$132
December	$163

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $200	15 $200	16 $229	17 $179	18 $226	19 $196
20 $174	21 $188	22 $196	23 $139	24 $255	25 $198	26 $201
27 $190	28 $189	29 $184	30 $189

Su	Mo	Tu	We	Th	Fr	Sa
				1 $187	2 $196	3 $141
4 $139	5 $189	6 $189	7 $178	8 $237	9 $243	10 $240
11 $187	12 $187	13 $188	14 $189	15 $190	16 $197	17 $210
18 $189	19 $134	20 $190	21 $191	22 $238	23 $255	24 $196
25 $160	26 $214	27 $217	28 $217	29 $222	30 $219	31 $218

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Balcony, Ocean View

Junior Suite, 1 King Bed, Balcony (Diamond Head View)

Room, Balcony, City View (Adapted)

Studio, Ocean View

Studio, City View

Studio, Mobility Accessible, Ocean View

Room, 2 Queen Beds, Balcony, City View

Penthouse, Balcony, Ocean View (Suite)

Studio, Mobility Accessible, City View

Room, 1 King Bed, Balcony, Ocean View (Adapted)

Room, 1 King Bed, Balcony, City View

Grand Twin Room (Leahi Junior)

Premier Room, 1 King Bed, Balcony, Ocean View

Penthouse, Balcony, City View (Suite)

Room, 1 King Bed, Balcony, Ocean View

Room, 2 Queen Beds, Balcony (Diamond Head View)

Room, 1 King Bed, Balcony (Diamond Head View)

Room, 2 Queen Beds, Balcony, Ocean View

Premier Room, 1 King Bed, Balcony, Ocean View (Adapted)

Penthouse, Balcony, City View (Adapted, Suite)

Junior Double Room, Balcony, Ocean View (Adapted)

Room, Mobility Accessible, Balcony (Diamond Head View)

Grand Suite, 1 Bedroom, Ocean View (Leahi)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

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Optional extras

FAQs about Queen Kapiolani Hotel

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