Chevron Renaissance Private Apartments - Q Stay
From
US$544
/ night
Select dates to see prices and availability
From
US$544
/ night
About this property
Property Desc:
Property Location With a stay at Chevron Renaissance Private Apartments in Gold Coast (Surfers Paradise), you'll be a 3-minute walk from Cavill Avenue and 6 minutes by foot from Surfers Paradise Beach. This apartment is 11.2 mi (18 km) from Warner Bros. Movie World and 2.3 mi (3.6 km) from Gold Coast Convention and Exhibition Centre.
Rooms Make yourself at home in one of the 26 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles, and you can also request cribs/infant beds (surcharge).
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center.
Dining Grab a bite from the grocery/convenience store serving guests of Chevron Renaissance Private Apartments.
Business, Other Amenities
Free self parking is available onsite.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Chevron Renaissance - 0.1 km / 0.1 mi
Cavill Avenue - 0.2 km / 0.1 mi
Infinity Attraction - 0.4 km / 0.2 mi
Slingshot - 0.4 km / 0.3 mi
Centro Surfers Paradise - 0.4 km / 0.3 mi
Surfers Paradise Beach - 0.5 km / 0.3 mi
Ripley's Believe It or Not - 0.5 km / 0.3 mi
Timezone - 0.5 km / 0.3 mi
Budds Beach - 0.7 km / 0.4 mi
Surfers Paradise Beachfront Markets - 0.7 km / 0.4 mi
King Tutts Putt Putt - 0.8 km / 0.5 mi
SkyPoint Observation Deck - 0.9 km / 0.6 mi
Northcliffe Beach - 1.2 km / 0.7 mi
Macintosh Island Park - 1.3 km / 0.8 mi
Home of the Arts - 1.6 km / 1 mi
The preferred airport for Chevron Renaissance Private Apartments is Coolangatta Airport (OOL) - 31 km / 19.3 mi
House Rules
Children welcomeNo petsNo smokingSpoken Languages
EnglishKnow Before You Go:
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
The property is professionally cleaned.
Contactless check-out is available.
Fees:
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per stay
Administrative fee: AUD 36 per accommodation, per stay
We have included all charges provided to us by the property.
Checkin Instructions:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Special Checkin Instructions:
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [48 Peninsular Drive, Surfers Paradise]. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
Checkin Time:
2:00 PM
Checkin End Time:
midnight
Checkin Minimum Age:
18
Checkout Time:
10:00 AM
Location
23 Ferny Avenue, Gold Coast, Queensland, Australia
Guest reviews of Chevron Renaissance Private Apartments - Q Stay
8
Very good
Based on 640 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Towers of Chevron - Private Apartments - Hosted by Coastal Letting Co. draws mixed feedback, with experiences varying across privately managed units, balancing spacious views and family-friendly layouts against dated decor, maintenance problems, and inconsistent cleanliness and service.
Read moreWas this helpful?
What guests think
Towers of Chevron - Private Apartments - Hosted by Coastal Letting Co. draws mixed feedback, with experiences varying across privately managed units, balancing spacious views and family-friendly layouts against dated decor, maintenance problems, and inconsistent cleanliness and service.
Guests highlight enjoyable pool areas and amenities, but note occasional lift delays or maintenance and confusing parking or tower access. Location earns strong praise for proximity to the beach, Cavill Avenue, trams, restaurants, and Coles downstairs. Overall, expect an excellent location with variable apartment quality and management.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Pool areas are a highlight, with guests enjoying the indoor and outdoor options; however, some reported lift delays or maintenance and confusing parking or tower access.
Related guest reviews
10
Luke
1 Dec 2024
·
Stayed 12 nights
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
8
Tracey Lynn
6 Nov 2024
·
Stayed 6 nights
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
10
Holly
30 Jun 2024
·
Stayed 2 nights
Great stay, location was nice and central to everything. Facilities we're also good.
Great stay, location was nice and central to everything. Facilities we're also good.
6
Philippa
7 Oct 2025
·
Stayed 6 nights
Great location, awesome outdoor area with pool, bbqs etc, rooms were ok but not really worth what we paid, but the location was great, right close to everything, nice views. We were staying as a group so had 2 other apartments booked, because this was thru a property management company and not the hotel itself it wasnt easy, we had to pick the keys up from a different property with no parking so hard to get in to get the keys, they made us stand their amd check in online, wouldnt just check us in when we were standing there which was awkward when we were on roaming and hadnt set our phones up properly yet, our apartments were on sperate floors across 2 different towers, we werent able to visit each other or meet at any other rooms as the keys only allow you to go to the floor you are on, none of this was explained to us so had some frustratong times stuck in lifts until we figured this out and made it really hard to interact with the rest of the group, parking also took a but to work out as wasnt explained, if i was to stay again i would be booking one direct through the hotel, not through Gold Coast letting, but if staying with a group id reccommend sonewhere else
Great location, awesome outdoor area with pool, bbqs etc, rooms were ok but not really worth what we paid, but the location was great, right close to everything, nice views. We were staying as a group so had 2 other apartments booked, because this was thru a property management company and not the hotel itself it wasnt easy, we had to pick the keys up from a different property with no parking so hard to get in to get the keys, they made us stand their amd check in online, wouldnt just check us in when we were standing there which was awkward when we were on roaming and hadnt set our phones up properly yet, our apartments were on sperate floors across 2 different towers, we werent able to visit each other or meet at any other rooms as the keys only allow you to go to the floor you are on, none of this was explained to us so had some frustratong times stuck in lifts until we figured this out and made it really hard to interact with the rest of the group, parking also took a but to work out as wasnt explained, if i was to stay again i would be booking one direct through the hotel, not through Gold Coast letting, but if staying with a group id reccommend sonewhere else
8
Patricia
13 Apr 2025
·
Stayed 7 nights
Great views and location. Facilities and amenities were good too, would recommend! The only downfall was they were doing maintenance on the elevators and it took forever to get up and down as there was only 2 lifts working… but overall great stay.
Great views and location. Facilities and amenities were good too, would recommend! The only downfall was they were doing maintenance on the elevators and it took forever to get up and down as there was only 2 lifts working… but overall great stay.
8
Brandon
25 Jul 2024
·
Stayed 2 nights
Spa was really good rooms was excellent
Spa was really good rooms was excellent
8
Hasan Al
13 Jan 2025
·
Stayed 5 nights
Enjoyed the stay but finding the parking for the forst time was confusing :)
Enjoyed the stay but finding the parking for the forst time was confusing :)
4
Rabija
19 Feb 2025
·
Stayed 5 nights
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
6
Amanda
13 Nov 2025
·
Stayed 7 nights
It was okay, but we probably would book elsewhere next time. The main things we didn’t love were the overall cleanliness of the room, we found other guests used wrappers etc in drawers and under beds, and did some dusting ourselves as some surfaces hadn’t been dusted. It didn’t feel clean and fresh. There were also still wet laundry items in the washing machine. We also expected in an apartment that we’d have all the basics/essentials, but had to go out and purchase a can opener (which we left behind as a donation for the next guest). Plus the hair dryer didn’t work and the additional one in the bathroom cupboard had a power plug for another country so couldn’t be used, so we also had to purchase a hair dryer. The things we appreciated were the close proximity to everything- it’s a perfect location, moments from Cavill Ave and right above Coles which suited us. The on site pools are really impressive and beautifully maintained.
It was okay, but we probably would book elsewhere next time. The main things we didn’t love were the overall cleanliness of the room, we found other guests used wrappers etc in drawers and under beds, and did some dusting ourselves as some surfaces hadn’t been dusted. It didn’t feel clean and fresh. There were also still wet laundry items in the washing machine. We also expected in an apartment that we’d have all the basics/essentials, but had to go out and purchase a can opener (which we left behind as a donation for the next guest). Plus the hair dryer didn’t work and the additional one in the bathroom cupboard had a power plug for another country so couldn’t be used, so we also had to purchase a hair dryer. The things we appreciated were the close proximity to everything- it’s a perfect location, moments from Cavill Ave and right above Coles which suited us. The on site pools are really impressive and beautifully maintained.
10
Ryan
31 Aug 2024
·
Stayed 3 nights
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, ranging from very tidy apartments to reports of sticky floors, dust, pests (ants or cockroaches), smells, and dirty or broken items left behind. Several guests also noted no mid-stay servicing and limited cleaning supplies or fresh towels.
Related guest reviews
2
Anthony
29 Sept 2024
·
Stayed 2 nights
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
8
Janette
12 Aug 2024
·
Stayed 2 nights
The apartment was roomy, airy, very clean had great views and was in a very good location to everything.
The apartment was roomy, airy, very clean had great views and was in a very good location to everything.
10
Skye
4 Oct 2025
·
Stayed 9 nights
Was perfect great location place was just as advertised clean only thing is the mattress needs updating and the bathroom fan needs to be fixed
Was perfect great location place was just as advertised clean only thing is the mattress needs updating and the bathroom fan needs to be fixed
2
Agnes
21 Oct 2025
·
Stayed 5 nights
We had an absolutely awful experience with Coastal Letting Co. The apartment we booked was nothing like the pictures, in terms of cleanliness and also hygiene. When we walked in, we were welcomed with: a rusty and broken front door (compared to all the other apartments on our level) sticky floors, crumbs on the couch and carpet, a dining table that hadn’t been wiped down, dirty dishes in the cupboards, a pile of dust and dirt between the bookshelf and kitchen, a beyond dusty laundry room, stains on the bath floor, a fan that barely worked, red stains behind the couch wall, a rusty toilet cleaner (which is the last thing you want to see) and a beautiful first morning of waking up with bed bites (the sheets were changed following a complaint, but the bites continued, we assume dust mites from uncleaned carpet). A cleaner returned to change the sheet, but besides that, the service has provided zero compensation for our unpleasant stay. Truthfully, this is not only the cleaners issue but a maintenance issue on the parts of Coastal Letting Co and the owner. The apartment requires MAJOR care that your everyday cleaner is not going to do (think: carpet cleans, cleaning the duct vents - things like that). Would not recommend booking through this service. In particular, our stay was at the Towers of Chevron, tower 1, level 12, advertised took has 3 single beds and one double bed ,2 rooms).
We had an absolutely awful experience with Coastal Letting Co. The apartment we booked was nothing like the pictures, in terms of cleanliness and also hygiene. When we walked in, we were welcomed with: a rusty and broken front door (compared to all the other apartments on our level) sticky floors, crumbs on the couch and carpet, a dining table that hadn’t been wiped down, dirty dishes in the cupboards, a pile of dust and dirt between the bookshelf and kitchen, a beyond dusty laundry room, stains on the bath floor, a fan that barely worked, red stains behind the couch wall, a rusty toilet cleaner (which is the last thing you want to see) and a beautiful first morning of waking up with bed bites (the sheets were changed following a complaint, but the bites continued, we assume dust mites from uncleaned carpet). A cleaner returned to change the sheet, but besides that, the service has provided zero compensation for our unpleasant stay. Truthfully, this is not only the cleaners issue but a maintenance issue on the parts of Coastal Letting Co and the owner. The apartment requires MAJOR care that your everyday cleaner is not going to do (think: carpet cleans, cleaning the duct vents - things like that). Would not recommend booking through this service. In particular, our stay was at the Towers of Chevron, tower 1, level 12, advertised took has 3 single beds and one double bed ,2 rooms).
6
Kerry
30 Dec 2024
·
Stayed 7 nights
Apartment was clean and tidy. Nice view over pool and some partial beach views. Although we stayed a week and there was no cleaning and no clean towels. We had to clean towels daily to cater for showers and swims. There was no cleaning products. I would suggest there be floor cleaner, spray and wipe, toilet cleaner, jif available. Limited dishwashing liquid, bin bags and toilet rolls for a week stay so we had to buy some. tv in the room is not great. No channels found. No swimming towels available. Oven door is loose. Annoying the main room and ensuite doesn’t have a balcony view. Had no windows in that room. It is a privately rented out hence no cleaning and towel changing. 3.5 stars
Apartment was clean and tidy. Nice view over pool and some partial beach views. Although we stayed a week and there was no cleaning and no clean towels. We had to clean towels daily to cater for showers and swims. There was no cleaning products. I would suggest there be floor cleaner, spray and wipe, toilet cleaner, jif available. Limited dishwashing liquid, bin bags and toilet rolls for a week stay so we had to buy some. tv in the room is not great. No channels found. No swimming towels available. Oven door is loose. Annoying the main room and ensuite doesn’t have a balcony view. Had no windows in that room. It is a privately rented out hence no cleaning and towel changing. 3.5 stars
2
Mostapha
1 Oct 2024
·
Stayed 8 nights
The room was disgusting. Very unsafe for the kids. Dead cockroaches in the fridge. So we checked out early: Dissapointed
The room was disgusting. Very unsafe for the kids. Dead cockroaches in the fridge. So we checked out early: Dissapointed
2
Simcha
17 Jul 2025
·
Stayed 5 nights
DO NOT STAY HERE!! Apartment was filthy, sticky, greasy and smelly on arrival. Kitchen covered in ants. Toilet stank like sewerage and smelled up the entire place. Felt like we were living in sewer. Place is completely rundown and no upkeep. Exposed nails in carpet, broken Tv and AC and pools were not heated as promised. Upon complaints, no action was taken. Fake promises to send housekeeping. Did not respond to phone calls or emails. Housekeeping never showed. I can not express it enough, this place is disgusting and a total waste of money. Learn from our mistake and DO NOT STAY HERE. We asked to switch rooms they refused. They did not bother trying to help us, they did not care. I gave them plenty of opportunities to help us and begged for a solution. We heard nothing from them. The smell of the place will haunt me for a long time.
DO NOT STAY HERE!! Apartment was filthy, sticky, greasy and smelly on arrival. Kitchen covered in ants. Toilet stank like sewerage and smelled up the entire place. Felt like we were living in sewer. Place is completely rundown and no upkeep. Exposed nails in carpet, broken Tv and AC and pools were not heated as promised. Upon complaints, no action was taken. Fake promises to send housekeeping. Did not respond to phone calls or emails. Housekeeping never showed. I can not express it enough, this place is disgusting and a total waste of money. Learn from our mistake and DO NOT STAY HERE. We asked to switch rooms they refused. They did not bother trying to help us, they did not care. I gave them plenty of opportunities to help us and begged for a solution. We heard nothing from them. The smell of the place will haunt me for a long time.
8
Bentolhoda
18 Aug 2024
·
Stayed 7 nights
The location is so good and very close to tram and shopping center. The view is also excellent. Rooms are clean and comfy however the kitchen cabinet and drawers are old and the dishes are so greasy. We washed them with dish washer but still greasy. No tissues
The location is so good and very close to tram and shopping center. The view is also excellent. Rooms are clean and comfy however the kitchen cabinet and drawers are old and the dishes are so greasy. We washed them with dish washer but still greasy. No tissues
10
Lisa
22 Nov 2025
·
Stayed 2 nights
The room was clean a broken furniture piece probably should’ve been removed. Bedroom/bathroom door didn’t lock but the staff were amazing super helpful. Extremely happy will definitely return
The room was clean a broken furniture piece probably should’ve been removed. Bedroom/bathroom door didn’t lock but the staff were amazing super helpful. Extremely happy will definitely return
6
Amanda
13 Nov 2025
·
Stayed 7 nights
It was okay, but we probably would book elsewhere next time. The main things we didn’t love were the overall cleanliness of the room, we found other guests used wrappers etc in drawers and under beds, and did some dusting ourselves as some surfaces hadn’t been dusted. It didn’t feel clean and fresh. There were also still wet laundry items in the washing machine. We also expected in an apartment that we’d have all the basics/essentials, but had to go out and purchase a can opener (which we left behind as a donation for the next guest). Plus the hair dryer didn’t work and the additional one in the bathroom cupboard had a power plug for another country so couldn’t be used, so we also had to purchase a hair dryer. The things we appreciated were the close proximity to everything- it’s a perfect location, moments from Cavill Ave and right above Coles which suited us. The on site pools are really impressive and beautifully maintained.
It was okay, but we probably would book elsewhere next time. The main things we didn’t love were the overall cleanliness of the room, we found other guests used wrappers etc in drawers and under beds, and did some dusting ourselves as some surfaces hadn’t been dusted. It didn’t feel clean and fresh. There were also still wet laundry items in the washing machine. We also expected in an apartment that we’d have all the basics/essentials, but had to go out and purchase a can opener (which we left behind as a donation for the next guest). Plus the hair dryer didn’t work and the additional one in the bathroom cupboard had a power plug for another country so couldn’t be used, so we also had to purchase a hair dryer. The things we appreciated were the close proximity to everything- it’s a perfect location, moments from Cavill Ave and right above Coles which suited us. The on site pools are really impressive and beautifully maintained.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Many units are spacious with great views and family-friendly layouts. Others feel dated or run down, with maintenance issues (AC, TV, oven, window seals), uncomfortable bedding, and limited linens.
Related guest reviews
8
Alicia
15 Oct 2024
·
Stayed 8 nights
Great central location, Clean enough. Windows dont have a great seal, so wind was blowing curtains a lot, even though windows were shut, and some leakage when rained.
Great central location, Clean enough. Windows dont have a great seal, so wind was blowing curtains a lot, even though windows were shut, and some leakage when rained.
6
Freya
18 Dec 2024
·
Stayed 3 nights
Property manager and communication was awesome. Last time I stayed our room was beautiful and I had a great time so I decided to stay again. This time I got a room with old dirty ripped up carpet, lumpy beds and a couch that had so much food scraps in plus it smelt like a wet dog. I cleaned the entire thing myself before I unpacked my bag because it was SO DIRTY! I don’t think I’ll be back.
Property manager and communication was awesome. Last time I stayed our room was beautiful and I had a great time so I decided to stay again. This time I got a room with old dirty ripped up carpet, lumpy beds and a couch that had so much food scraps in plus it smelt like a wet dog. I cleaned the entire thing myself before I unpacked my bag because it was SO DIRTY! I don’t think I’ll be back.
8
Alan
19 Apr 2024
·
Stayed 6 nights
Great location, apartment was ok, needed an uplift. Oven didn’t work. Facilities were beautiful.
Great location, apartment was ok, needed an uplift. Oven didn’t work. Facilities were beautiful.
10
Lauren
23 Oct 2024
·
Stayed 3 nights
Great location! Amazing views from the 39th floor!
Great location! Amazing views from the 39th floor!
6
Karimullah
2 Jun 2024
·
Stayed 2 nights
The property has very basic furnitures, flooring of the kitchen has detached and feels weird walking on it. Beds are not comfortable at all, pillows are very old and uncomfortable. Not enough blankets. There’s no room service. The only thing I liked was the indoor pool.
The property has very basic furnitures, flooring of the kitchen has detached and feels weird walking on it. Beds are not comfortable at all, pillows are very old and uncomfortable. Not enough blankets. There’s no room service. The only thing I liked was the indoor pool.
10
Claire
29 Oct 2024
·
Stayed 7 nights
Great location and a fantastic spacious size for a family. Would definitely re book and stay again.
Great location and a fantastic spacious size for a family. Would definitely re book and stay again.
8
Karen
23 May 2025
·
Stayed 4 nights
My family and I had an amazing time at the Towers especially with the indoor pool. I loved the view of the ocean from our hotel room but we couldn’t work the air conditioning so that was disappointing. The kitchen was a bit dated but it had what you needed. I would return to the Towers but not the room we had allocated to us which was the 3 bedroom apartment.
My family and I had an amazing time at the Towers especially with the indoor pool. I loved the view of the ocean from our hotel room but we couldn’t work the air conditioning so that was disappointing. The kitchen was a bit dated but it had what you needed. I would return to the Towers but not the room we had allocated to us which was the 3 bedroom apartment.
10
Melissa
10 Mar 2024
·
Stayed 2 nights
Great room with plenty of space, great views and walking distance to everything. Will stay here again in the future.
Great room with plenty of space, great views and walking distance to everything. Will stay here again in the future.
4
Rabija
19 Feb 2025
·
Stayed 5 nights
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
4
Lee
22 Jan 2025
·
Stayed 2 nights
Very run down, the coffee table is worth $5, zero warmth, below average decor.
Very run down, the coffee table is worth $5, zero warmth, below average decor.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service and processes vary: some guests praised helpful staff and responsive property managers, while others faced difficult off-site check-in, poor communication, unreturned calls, and limited help for privately managed bookings or housekeeping requests.
Related guest reviews
2
Anthony
29 Sept 2024
·
Stayed 2 nights
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
6
Ghassan
5 Feb 2025
·
Stayed 5 nights
Concierge wasn’t helpful because we booked from coastal letting private property they wouldn’t help me to take our luggage up to the room
Concierge wasn’t helpful because we booked from coastal letting private property they wouldn’t help me to take our luggage up to the room
6
Craig
4 Feb 2025
·
Stayed 3 nights
Run down apartment dated Old scuffed walls and table Coffee table bubbled and chipped Lock on outer door no casing so lock wobbled Arrived no power in tower No lights lifts air conditoning Wasnt onformed rang letting agent 8 time got no where wasnt passed onto out of hours staff was getting dark with children and very hot had to use phones as lights cancel my birthday meal as could not get ready
Run down apartment dated Old scuffed walls and table Coffee table bubbled and chipped Lock on outer door no casing so lock wobbled Arrived no power in tower No lights lifts air conditoning Wasnt onformed rang letting agent 8 time got no where wasnt passed onto out of hours staff was getting dark with children and very hot had to use phones as lights cancel my birthday meal as could not get ready
6
Penelope
4 Sept 2024
·
Stayed 5 nights
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
10
Keith
28 Nov 2024
·
Stayed 9 nights
Room was awesome in an excellent location, staff were very helpful
Room was awesome in an excellent location, staff were very helpful
2
JANG WOOK
11 Feb 2024
·
Stayed 3 nights
It was an abysmal experience. We had booked a room boasting an ocean view, yet we were met with the complete opposite, a grievous error indeed. Despite paying a premium for the ocean view, we received no compensation for the discrepancy. When I inquired about this issue, the officer promised a callback that never materialized. I am utterly exasperated by their empty promises and have resigned myself to the belief that they will never follow through. The room’s floor was inundated with beach sand, turning our supposed haven into a gritty nightmare, while the kitchen had been usurped by a veritable empire of cockroaches. To add insult to injury, our nights were plagued by incessant noise from outside, robbing us of any semblance of restful sleep.
It was an abysmal experience. We had booked a room boasting an ocean view, yet we were met with the complete opposite, a grievous error indeed. Despite paying a premium for the ocean view, we received no compensation for the discrepancy. When I inquired about this issue, the officer promised a callback that never materialized. I am utterly exasperated by their empty promises and have resigned myself to the belief that they will never follow through. The room’s floor was inundated with beach sand, turning our supposed haven into a gritty nightmare, while the kitchen had been usurped by a veritable empire of cockroaches. To add insult to injury, our nights were plagued by incessant noise from outside, robbing us of any semblance of restful sleep.
8
Omer
27 Jan 2025
·
Stayed 3 nights
Amazing view🌆 clean apartment and good facilities within hotel. However check-in process was no smooth, no communication, no sms received, information on parking etc just a mess.
Amazing view🌆 clean apartment and good facilities within hotel. However check-in process was no smooth, no communication, no sms received, information on parking etc just a mess.
6
Philippa
7 Oct 2025
·
Stayed 6 nights
Great location, awesome outdoor area with pool, bbqs etc, rooms were ok but not really worth what we paid, but the location was great, right close to everything, nice views. We were staying as a group so had 2 other apartments booked, because this was thru a property management company and not the hotel itself it wasnt easy, we had to pick the keys up from a different property with no parking so hard to get in to get the keys, they made us stand their amd check in online, wouldnt just check us in when we were standing there which was awkward when we were on roaming and hadnt set our phones up properly yet, our apartments were on sperate floors across 2 different towers, we werent able to visit each other or meet at any other rooms as the keys only allow you to go to the floor you are on, none of this was explained to us so had some frustratong times stuck in lifts until we figured this out and made it really hard to interact with the rest of the group, parking also took a but to work out as wasnt explained, if i was to stay again i would be booking one direct through the hotel, not through Gold Coast letting, but if staying with a group id reccommend sonewhere else
Great location, awesome outdoor area with pool, bbqs etc, rooms were ok but not really worth what we paid, but the location was great, right close to everything, nice views. We were staying as a group so had 2 other apartments booked, because this was thru a property management company and not the hotel itself it wasnt easy, we had to pick the keys up from a different property with no parking so hard to get in to get the keys, they made us stand their amd check in online, wouldnt just check us in when we were standing there which was awkward when we were on roaming and hadnt set our phones up properly yet, our apartments were on sperate floors across 2 different towers, we werent able to visit each other or meet at any other rooms as the keys only allow you to go to the floor you are on, none of this was explained to us so had some frustratong times stuck in lifts until we figured this out and made it really hard to interact with the rest of the group, parking also took a but to work out as wasnt explained, if i was to stay again i would be booking one direct through the hotel, not through Gold Coast letting, but if staying with a group id reccommend sonewhere else
10
Darren Kenneth
20 Jan 2025
·
Stayed 7 nights
The stay was great. The property managers at Coastal were great. The location provides the perfect balance of convenience with everything close. We would be happy booking this trip again.
The stay was great. The property managers at Coastal were great. The location provides the perfect balance of convenience with everything close. We would be happy booking this trip again.
10
Lisa
22 Nov 2025
·
Stayed 2 nights
The room was clean a broken furniture piece probably should’ve been removed. Bedroom/bathroom door didn’t lock but the staff were amazing super helpful. Extremely happy will definitely return
The room was clean a broken furniture piece probably should’ve been removed. Bedroom/bathroom door didn’t lock but the staff were amazing super helpful. Extremely happy will definitely return
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Consistently praised for proximity to the beach, Cavill Avenue, trams, restaurants, and the Coles supermarket below, making it easy to get around Surfers Paradise.
Related guest reviews
10
Luke
1 Dec 2024
·
Stayed 12 nights
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
10
James
28 Apr 2024
·
Stayed 7 nights
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
6
Penelope
4 Sept 2024
·
Stayed 5 nights
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
10
Sheryl
8 Apr 2024
·
Stayed 3 nights
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
10
Melissa
8 Sept 2024
·
Stayed 3 nights
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
10
Lauren
23 Oct 2024
·
Stayed 3 nights
Great location! Amazing views from the 39th floor!
Great location! Amazing views from the 39th floor!
8
Trav
4 Jul 2024
·
Stayed 2 nights
Great location, clean room with beautiful view
Great location, clean room with beautiful view
8
Peta
28 Jan 2026
·
Stayed 7 nights
Great location
Great location
8
Emma
29 Nov 2025
·
Stayed 4 nights
A little dated here and there and check in is at a different location, however easy to manage. The apartment block is situated perfectly in Surfers Paradise, great place to stay with a family. Room amenities are a plus, having a washing machine was a bonus. We would definitely stay here again.
A little dated here and there and check in is at a different location, however easy to manage. The apartment block is situated perfectly in Surfers Paradise, great place to stay with a family. Room amenities are a plus, having a washing machine was a bonus. We would definitely stay here again.
10
Ryan
31 Aug 2024
·
Stayed 3 nights
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
10
Luke
1 Dec 2024
·
Stayed 12 nights
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
8
Kirsten
17 Jul 2024
·
Stayed 7 nights
Nice complex ,the photo of the apartment did not match very well , was a little worn and scuffed up. Looked as if we had 2 bathrooms but only had 1 . Beds were very comfortable , room were good just no area to put clothes away bar hanging space. Everything else in the complex was great and had a Cole’s and food shops underneath. Would stay again, they just need to be more accurate in the photos.
Nice complex ,the photo of the apartment did not match very well , was a little worn and scuffed up. Looked as if we had 2 bathrooms but only had 1 . Beds were very comfortable , room were good just no area to put clothes away bar hanging space. Everything else in the complex was great and had a Cole’s and food shops underneath. Would stay again, they just need to be more accurate in the photos.
10
James
28 Apr 2024
·
Stayed 7 nights
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
6
Penelope
4 Sept 2024
·
Stayed 5 nights
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
10
Mel
14 Oct 2024
·
Stayed 6 nights
Amazing views and great apartment So close to everything and restaurants
Amazing views and great apartment So close to everything and restaurants
10
Sheryl
8 Apr 2024
·
Stayed 3 nights
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
10
Melissa
8 Sept 2024
·
Stayed 3 nights
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
8
Tracey Lynn
6 Nov 2024
·
Stayed 6 nights
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
10
Glenda Faye
16 May 2024
·
Stayed 3 nights
The apartment was fantastic with beautiful views. Lots of room for the 4 of us . It was very close though shops and the beach. Will definitely use them again 🌟
The apartment was fantastic with beautiful views. Lots of room for the 4 of us . It was very close though shops and the beach. Will definitely use them again 🌟
10
Ryan
31 Aug 2024
·
Stayed 3 nights
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Was this helpful?
AI-generated summary based on recent guest reviews
No written reviews
Guests have not written any reviews for this property yet.
Property policies
Check-in
Check-out
From 15:00 to 23:30
Before 10:00
FAQs about Chevron Renaissance Private Apartments - Q Stay
Is parking available at the property?
Free self-parking is available on-site.
Is breakfast offered at the hotel?
Breakfast options are available at one of the hotel's six restaurants and three coffee shops/cafes.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may incur additional charges and should be arranged in advance.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge. Guests should contact the property in advance to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms.
Where is the property located in relation to key landmarks?
The hotel is located in Gold Coast (Surfers Paradise), within a 5-minute walk of Surfers Paradise Beach and Cavill Avenue. It is approximately 11.6 miles from Warner Bros. Movie World and 2.4 miles from The Star Gold Coast.
Does the property have a swimming pool?
Yes, the hotel features both an indoor and an outdoor swimming pool, with seasonal availability.
What are the hotel's policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.
What are the policies regarding extra beds and cribs?
The property offers cribs and rollaway beds for a fee of AUD 35.00 per stay, and advance request or confirmation is required.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-20: NO DATA
- 2026-12-23: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 1328.2087661445314USD
Popular amenities
Parking
Hot tub/Jacuzzi
Swimming pool
Sauna
Non-smoking rooms
Beach (nearby)
Activities
Swimming pool
Beach (nearby)
Pool outdoor
Outdoor Furniture
Fitness Center (nearby)
Services
Self laundry
Internet
Free wi-fi
General
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Beach Sun Loungers
Parking
Parking
Free parking
Parking Onsite