Name: Quality Inn Payson I-15
Address: 830 North Main Street, Payson, Utah, United States of America, Payson, Utah, US
Price range: US$83–US$219 per night
Rating: 8.28

What guests think

Across recent reviews, Quality Inn Payson I-15 is frequently praised for friendly service, clean and comfortable rooms, and convenient freeway access, with popular amenities like the large indoor pool, hot tub, and a generally satisfying complimentary breakfast.

Common drawbacks include dated areas and ongoing renovations, no elevator to upper floors, occasional maintenance issues (AC, plumbing, fixtures), and noise for some rooms due to thin walls or freeway proximity. While many find housekeeping reliable, a minority reported odors, worn carpets, missed cleaning, and a few pest incidents. Location is handy for a quick stop with fast-food options nearby, though broader dining choices can be limited. Overall, expect a straightforward, amenity-forward stay suited to road trips and short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the large indoor pool and hot tub; some also appreciate a sauna, basic gym, massage chairs, and pet-friendly policies. Downsides noted are the lack of an elevator, occasional closures or equipment problems, construction/renovations, and some parking maintenance.

Related guest reviews

10

Tonya

10 Sept 2024

·

Stayed 1 night

Love their new massage chairs. The pool, spa, gym and sauna were lovely and much nicer than expected. Night check in clerk McKay went above and beyond to show us a possible room. Appreciated the extra touch.

10

Charles

9 Oct 2025

·

Stayed 1 night

Clean, comfortable room. Nice indoor pool and hottub. Pet friendly. Tasty breakfast.

10

Shelli

2 Feb 2025

·

Stayed 1 night

They have a super fun pool & spa.

10

Heidi

16 Dec 2022

·

Stayed 1 night

The pool was large and warm, hot tub perfect temperature and great jets, improvements could be made on sauna, heated it for 2 hrs still not hot enough to break a sweat. But for the price, the overall experience was better than more expensive places.

6

Brandy

16 Jan 2025

·

Stayed 1 night

Can’t really rate this hotel as I just did 3 stars. We showed up and pool was closed so we got a different hotel!

10

Ryan

13 Jun 2023

·

Stayed 2 nights

The pool area was awesome and completely updated. The manager on site was super helpful and friendly. We will stay again for sure.

10

Rebecca

2 Jul 2024

·

Stayed 1 night

The pool/ hot tub/ sauna are spectacular!! Very nice hitel

10

Wendy

20 Oct 2024

·

Stayed 1 night

Amazing! Excellent hot tub, massage chairs and clean comfy room

6

Sheila

10 Jul 2023

·

Stayed 1 night

Clean & good staff, but an older dated property. The most disappointing was that all equipment in the fitness room was rusted and/or broken in some way. Was over priced for the quality.

10

Deborah

7 May 2024

·

Stayed 3 nights

Excellent stay. Nice staff. Only downside is I had a second floor room and there is no elevator.

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Cleanliness

Many reviews call the property and rooms very clean with regular housekeeping. However, several mention worn or dirty carpets, occasional missed cleaning and odors, and a few reports of pests.

Related guest reviews

6

Brenda

22 Aug 2025

·

Stayed 1 night

The carpets really need cleaned or replaced. Everything was good

2

Boston

10 Apr 2023

·

Stayed 1 night

The room was disgusting, crumbs on the floor in front of fridge and on sides of beds. Sheets had weird yellow stains next to face area. Empty white claws in fridge and used lint sheets in the room. In every towel there was hair, toilet handle and seat were sticky. Shower did not drain properly thanks to a clump of hair covering the drain. Definitly not the $150 spent for 1 night. Over all would not recommend a stay here to anybody.

4

Richard

16 Apr 2023

·

Stayed 1 night

The bathroom was filthy! The water pressure sucked! You had to hold the handle down on the toilet or it wouldn't flush! I had to redo my room cards three times! Old and musty! I would never stay at this motel again.

10

Katherine

6 May 2025

·

Stayed 1 night

Wonderful property, it had everything we needed! Bed was very comfortable and overall cleanliness was superb.

10

Charles

24 Jul 2024

·

Stayed 2 nights

Very friendly staff. Exceptional cleanliness. Nice breakfast.

2

jessica

20 Apr 2025

·

Stayed 1 night

Got BEDBUGS! I have bites all up both of my arms and neck! The hotel itself was fun, but getting bites from bedbugs is horrible!!!

10

Darlene

6 Dec 2025

·

Stayed 1 night

not a great breakfast but there's a McDonald's across the street for a good coffee at least. we have stayed at this hotel at least 5x now and really appreciate that the quality is consistent. this is a well managed property. it is always clean and in excellent condition and we are always treated well here

6

Kasandra

28 Jul 2025

·

Stayed 3 nights

Room 227 needs a new tub surround, carpet is worn. Tile at the base of toilet is loose.

6

Vivian

13 Mar 2024

·

Stayed 1 night

There was an odour in our room that was not pleasant.

10

Linda

26 Apr 2024

·

Stayed 4 nights

Very clean, comfortable and affordable. The staff were super friendly and helpful. Breakfast was good. Great place to stay!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with good beds and pet-friendly options, but parts of the property feel dated. Recurring issues include bathroom and shower hardware, inconsistent HVAC, noisy appliances or neighbors, and traffic noise in freeway-facing rooms.

Related guest reviews

8

Shannon

29 Oct 2024

·

Stayed 1 night

Clean and relatively quiet for proximity to I-15. Nice folks. Recommended!

8

Cari

6 May 2024

·

Stayed 4 nights

The staff was amazing. The breakfast variety was great. Room temp was perfect as most are too hot. The pool area and fitness room was excellent. Only had trouble in this area with pool showers. The water didnt get warm. Things i had trouble with that reduced the score: the shower in room was not consistent temp and mainly cold. I returned one night and was concerned about my toilet when i came back to the room as the lid was up like a guy peed in it. I was female traveling solo.

10

J.

17 Aug 2025

·

Stayed 1 night

Very nice clean and quiet

8

lori

24 Mar 2024

·

Stayed 1 night

The hotel was adequate for our needs but quite close to the i15 which was so what affected by traffic noise.

6

Deborah

2 Sept 2024

·

Stayed 2 nights

Needs repairs. Smells inside. Air conditioner doesn’t work well

8

Heather

26 Jul 2024

·

Stayed 1 night

Comfortable room for the price

6

Dennis

22 Feb 2025

·

Stayed 1 night

The bed was as hard as a piece of plywood. The showerhead was plugged, one stream .Needs replaced. The room was nice and clean .

8

David

8 Oct 2024

·

Stayed 3 nights

The fridge was noisy, when it shut off it, Shuddered and rocked the cabinets Very hard to sleep !

8

Greg

12 Nov 2024

·

Stayed 1 night

The room above us was very noisey. The walls were really thin. The hotel smelled clean and not stuffy. Everything else was great. Thank you for a great stay...

8

Gary

4 Nov 2024

·

Stayed 2 nights

Everything was good except there was a leak under the air conditioner/ heating system. I woke up to a puddle of water under my feet.

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Service

Service is frequently described as friendly, helpful, and accommodating, including proactive room assignments and local tips. A smaller set of reviews reports slow or curt check-in and inconsistent responses to issues.

Related guest reviews

2

Patricia

12 Apr 2023

·

Stayed 4 nights

We booked for a four night stay. We advised we had a small dog as they allow pets. The check-in clerk seemed confused and called a manager. The manager got angry at me, pointed her finger at me and said "you are going to have to learn to book with us directly!" This was repeated angrily two more times. Then she said I could leave and they would sell my nights to others! She was upset because Hotels.com booking data does not transfer all information to their booking format. I tried to tell her that wasn't my fault but she was too angry to accept reason...so we left. An 80-year old woman told off and forced to find another booking after driving all day. Don't go to Quality Inn!

4

Velmann

18 Mar 2025

·

Stayed 1 night

The hotel was nice and clean, and the beds was very comfortable The problem we had was the people in the room next to us had a dog that they left in there and didn’t come back till after midnight and it whined and cried and barked all night long. I called the front desk and I got nowhere about it. Talk to the front desk lady the next morning, and and she really didn’t care what I had to say. Pretty much wouldn’t even look at me. Told me she would let her manager know, and she kept working on her paperwork.

10

Brenda

15 Jul 2025

·

Stayed 4 nights

The desk clerk checking me in was very friendly and knowledgeable of area events. I attended Scottish festival based on her recommendation which was very fun.

10

THOMAS

22 May 2025

·

Stayed 1 night

Check in was slow. The desk person said they were having a lot of tech problems. Otherwise, a very good value.

10

Marnie

13 Sept 2025

·

Stayed 1 night

Excellent staff and easy access to highway! We would definitely stay again!

10

Constance

30 Oct 2024

·

Stayed 1 night

The front desk put my two rooms together and had it ready for us before we walked into the hotel. I reserved online and there wasn’t a way to ask for rooms next to each other. They saw the name on the reservations and just put them together. Thank you!

10

Steven

19 Sept 2025

·

Stayed 5 nights

I discovered I had left a suit home I desperately needed on Sept 9 2025. The lady at the desk took the time to help me out with options. She was great. A conclusion was met. She was terrific. Great staff

10

Ned

12 Oct 2025

·

Stayed 1 night

The staff was very friendly and helpful.

10

Denver

3 Nov 2025

·

Stayed 1 night

The staff was super friendly and the accommodations were perfect for our one night stay

6

Ashlei

19 Dec 2024

·

Stayed 1 night

Upon check in, we were not greeted, we waited 30-60 seconds for the gal to finish scrolling her phone. I greeted her and said we would like to check in.. she then said “ok, ID please to make sure you aren’t on our banned list.” What on earth? This made me question the safety of our stay! The breakfast gal was kind and clean.

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Location

Very convenient off I-15 with fuel and fast food nearby; several guests used it for overnight stops or local hospital/events. Some note freeway noise and limited dining choices, especially on Sundays.

Related guest reviews

10

Marlene

12 Feb 2025

·

Stayed 1 night

Easy access and close to a grocery store and other eateries!

10

Holly

30 Jul 2025

·

Stayed 1 night

Good location

8

lori

24 Mar 2024

·

Stayed 1 night

The hotel was adequate for our needs but quite close to the i15 which was so what affected by traffic noise.

8

Walter

7 Apr 2025

·

Stayed 1 night

Ease of access off 1-15.. McDonalds,Subway,convenience store/ gas station within 100 yards

10

Stephen

6 Mar 2023

·

Stayed 1 night

Convenient to the interstate.

10

Joan

14 Aug 2025

·

Stayed 1 night

Good warm breakfast options. Very clean. Helpful staff. Super accessible location to the freeway for a one night stopover.

10

Lori

29 Sept 2025

·

Stayed 1 night

Convenient off I15. Clean. Great breaky

8

Jerold

24 Jul 2024

·

Stayed 1 night

The only issue is that we could not change room types to 2 queens because we booked through expedia instead of direct through Quality Inn. Warning, because we were there on a Sunday very few restaurants were open except fast food and Mexican. We should have driven another 40 minutes to Provo.

10

philip

6 Apr 2025

·

Stayed 1 night

Hotel was conveniently located right off the freeway. Clean & comfortable.

8

Larry

29 Apr 2024

·

Stayed 8 nights

It was very close to the set for filming The Chosen. It is a bit dated but clean and the staff was very helpfu.

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AI-generated summary based on recent guest reviews

Dining

Breakfast often earns praise for hot options and waffles, though others find it average or lacking variety (e.g., limited meat). Overall impressions range from good to mediocre.

Related guest reviews

10

Kathleen

6 Oct 2024

·

Stayed 1 night

We stayed one night in this hotel and were impressed by the friendliness and helpfulness of the desk manager Carrie. She provided us with restaurant recommendations and was very helpful. The room was nice, clean and well maintained and the breakfast was very good.

10

Brook

3 Mar 2024

·

Stayed 1 night

Beds/linens were nice 😊 We loved the pool & hot tub too! Only thing that needs improvement is breakfast offerings - need a meat with those scrambled eggs. Also, syrup had absolutely no taste!

6

Belinda

20 Aug 2024

·

Stayed 3 nights

The breakfast is probably the worst! There’s not one thing on the table that isn’t full of chemicals and tastes horrible! The banana muffins taste like circus peanuts! The selection is horrible as well. More importantly there’s not one recycling bin on the property! It’s loud and difficult to sleep. Would not recommend for more than a pit stop overnight.

6

Hannah

10 Jul 2023

·

Stayed 1 night

This hotel was suitable for our one night stay but not somewhere I would stay for an extended trip. Particularly the breakfast was very mediocre.

10

Mark

13 Dec 2024

·

Stayed 1 night

Excellent breakfast

10

Jean

19 Sept 2025

·

Stayed 1 night

Staff at check in was very friendly. Breakfast was good. Happy to have laundry facilities.

10

Robert

12 Jan 2026

·

Stayed 1 night

Room was clean, breakfast good.

10

Joan

14 Aug 2025

·

Stayed 1 night

Good warm breakfast options. Very clean. Helpful staff. Super accessible location to the freeway for a one night stopover.

10

Sharon

21 Aug 2025

·

Stayed 1 night

Excellent amenities and atmosphere. Hot breakfast was unexpected considering moat hotel now just set out muffins bagels and fruit. Extremely clean, and I am very picky.

10

L Charles

16 Aug 2025

·

Stayed 1 night

Room and beds were very comfortable. Staff was very helpful, bkfst was quite good with a lot of variety, and the pool & hot tub area was reeeealy great!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$84
February	US$85
March	US$89
April	US$113
May	US$111
June	US$118
July	US$113
August	US$107
September	US$106
October	US$109
November	US$92
December	US$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $98	18 $149	19 $102
20 $83	21 $91	22 $90	23 $91	24 $121	25 $167	26 $167
27 $104	28 $101	29 $104	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $153	3 $145
4 $96	5 $104	6 $105	7 $107	8 $108	9 $219	10 $116
11 $108	12 $103	13 $104	14 $105	15 $108	16 $140	17 $108
18 $91	19 $90	20 $92	21 $101	22 $108	23 $129	24 $108
25 $87	26 $88	27 $95	28 $95	29 $101	30 $114	31 $104

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed, Accessible

Standard Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Payson I-15

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Prices for upcoming dates