Wingate by Wyndham Parkersburg-Vienna

We’ve stayed many times before when visiting family and it has been fantastic. We did not know they were deep into renovation this time. First, we were looking forward to relaxing in the pool and hot tub, and discovered when we checked in that they were both closed. The next morning, we were awakened by power tools- the area next to the elevators were being renovated, and our rooms were right next to them. In both cases, it would have been nice to know about the renovations before we arrived- I probably would have chosen another place to stay this time.

Ugly landscaping and broken workout equipment

Pool closed, no business center and cable half the channels are out and we only checked in a few hours ago

Pool was closed never told

The pool had mold, the elevator was broken, and the door key cards didn't work most of the time

I liked the 24 hour open pool and Jacuzzi. Did not need to rush back to use the pool and spa. Breakfast selection standard items, kept appropriate temperature. Comfortable bed

We stay here because it was recommended. They are remodeling. Could not sit long in hot tub because the chemicals burned your eyes and the jets were strong that your hair got wet in the short time we sat in tub.

The property is undergoing renovation so surrounding area was sprinkled with construction debris. Wish shower hard more water !! When it snowed they had lot pretty well cleared right away

Great breakfast and friendly staff. Hot tub not available and no place to walk outside: was in a strip center parking lot. Room was new and bed comfortable. Would stay there again.

Pool was closed for repairs and it was not listed

I loved this place totally will be back, clean and cheap too, the bed and bathroom so nice.

Hotel was spotless. Breakfast delicious. Slept great. Staff super friendly.

Room was spotless and staff was great

The bathroom had mold in it, the sheets had not been cleaned and had someone else's hair in them. Not a little, but a lot of hairs. There was crushed m&ms on the floor that were there the moment I stepped in, and the toilet's mechanisms were rusted over and smelled. It was clear my room was not cleaned beforehand and was a health hazard. Neighbors were extremely loud with children outside yelling in the evening and banging on windows. The hotel is also next to impossible to find due to insufficient signage and terrible location.

Extremely clean room. Very nice and helpful staff. Highly recommend. Great breakfast.

Carpets were extremely stained. Black mold in the shower. Pretty outdated.

The property seemed clean at first but in our room we found garbage under the bed. The caulk around the shower was split, moldy and the wall outside the shower was crumbling. I brought the concerns up to the front desk and they said thanks for letting us know but offered no assistance or condolence. The furniture and blankets also had stains on them. Overall just unclean and disinterested staff.

Remodeling and we had a new room but someone needs to clean up around the building from all the remodeling debris. The public restroom on ground floor was completely nasty. Hotel and lobby area and rooms were great but the above areas really need to be addressed.

Perfect location, very clean. Friendly staff.

The property had gone downhill since we stayed last time which was July. It was not as clean, the rooms needed a lot of repairs, and there were other people hanging around in the lobby with bikes parked in the doorway as you entered. There were no Christmas decorations and the service was ok with the attendant not taking the extra people seriously and laughing. I made a complaint on the website for the hotel and they said they looked into it and everything was safe and they were going to be doing repairs.

It was fine. Clean, comfortable bed, affordable pretty much perfect

Very clean. Amazing upgrades. Only down side was one of the heaters in the room didn't work. Other than that great place to stay.

My room was across the hall of some sort of swap meet. It was loud until 11:00 PM.

King room which was spacious and very clean. Had a mini fridge, microwave and coffee maker which made it nice to store leftovers and have coffee in the mornings.

Nice room, comfy bed, nice tv nice shower

This was our 2nd stay at this hotel. We were disappointed. WiFi didn't work the entire time there. Seemed there were more dogs in the hotel than people. Doubt we'll be back.

Rooms with water on the floor, no internet available for the customer.

While my room was newly renovated and very nice, make no mistake about it- this hotel is under construction. Consider this before booking! During my stay, they had to turn off the water for 3 hours. I do wonder if I would have been told if I didn’t ask for hangers for my room. Room was nice, no more carpeting which is a plus but you can hear people walking in the room above you - I was ok with this since the flooring is clean and is such an improvement. Breakfast was good. Most of the staff were super nice. Parking was a bit limited and spaces were oddly blocked off on some nights. Overall, not bad but call first to see if still under construction.

There were multiple large stains on the carpet in the room. Stained bedding. Rust in the bathroom, mold on the lampshades. Wifi was down all 3 days of our stay.

Very nice property. Inside was recently remodeled. Not your typical remodel. It looks like a new building.

I loved this place totally will be back, clean and cheap too, the bed and bathroom so nice.

check in was easy and Scott was amazing the whole stay. room was great and clean. pool and hot tub great. will recommend and will come back

Front desk lady on in the afternoons was miserable. She yells at children and always had a mean look. Evenings guy was super nice and friendly.

Very nice accommodations fir a competitive price. Excellent staff; aware, dutiful and helpful. Clean, clean, clean room.

Did not get much sleep. There was a teenage party going on until 4:00 am. We tried to call the front desk 4-5 times with no answer. Went down to the desk and no one was there. The teenagers had loud music on and were slamming the door all night. The room looked like they have recently remodeled, but on a tight budget. Lobby was shut down due to construction and a very small breakfast. The price here was $30 less than a holiday inn express, which I should have gone to.

We had two very comfortable stays here within a week. The rooms were very clean and the beds were comfortable. The breakfast staff ladies were very helpful and kept the dining area clean and the food fresh.

The front desk worker, Scotty, went above and beyond to provide top notch service. You have a gem of an employee in Scotty.

Always a great place to stay. Staff Scotty is always very kind and helpful.

This hotel had a very convenient location to the mall, shopping, and restaurants. It was clean in the lobby and in our room. The only negative I would have to comment on was the hotel staff member, Megan, that checked us in on our arrival. When we walked into the hotel entrance, there was another customer there as well that she seemed annoyed with assisting. I don't know, maybe he was not an easy customer to deal with, but it shouldn't have carried over to us, the next customer she had waiting for her assistance. I always keep in mind that people have bad days and we never know what they're dealing with outside of the present. If this review is read by the hotel, I hope it is used as a coaching tool and not a reprimand. I would not let this particular negative customer service experience keep me from staying at this hotel in the future.

The hotel's desk manager attempted to charge the $150 deposit to my locked credit card BEFORE I even got to the property. After getting a decline due to the lock, she cancelled my reservation without emailing, calling, or messaging in any way. I arrived at the property after driving seven hours to no room reserved! It was very INAPPROPRIATE on the part of the manager. The only good part of this stay was the bed... Comfortable! The shade in the room is NOT a blackout shade. The bathroom and Frankenstein shower had limited hot water. The refrigerator didn't adequately chill. The toilet always flushed twice. Kids running up and down the hallway after 10pm - even with the hotel's "ZERO tolerance policy" regarding late night noise. The wallpaper is peeling away from the wall. There's inadequate lighting and ventilation in the bathroom.

Centrally located

The hotel is not the easiest to find as it is tucked in behind a strip mall and a Lowe's as it does not front on any street. The staff were friendly. The breakfast was good. The bed was comfortable. On the negative side it need some TLC. The carpet in my room had numerous large dirty spots - I was afraid to walk on it barefooted. There were other imperfections like a bathroom door that looked like someone had kicked it in at one point. I expected more from this chain.

Neighborhood was questionable but overall it was fine within the hotel.

The only negative is you have to drive 7 miles from the freeway exit to get to the hotel.

Perfect location, very clean. Friendly staff.

The property is hard to find. It is off the road a bit and tucked in behind shopping areas. I understand the hotel will be going through a renovation soon. Shower area showed water damage. Beds were great and hotel was clean and comfortable.

Very convenient to PK , Vienna and the grand central corridor.

Convenient

The hotel was updated and very clean and comfortable which makes it an exceptional value. The physical location was not highly desirable and the surrounding landscaping was poor to non existent.

Just an overnight stay, but it was a nice hotel. Friendly. Clean, good breakfast bar, and convenient to stores and restaurants. I’d stay again.

The hotel was very clean and all staff were very nice. The continental breakfast was well maintained and the options varied everyday. I would definitely stay here again.

Hotel was spotless. Breakfast delicious. Slept great. Staff super friendly.

Hotel was great. Room was impeccable. Breakfast was good.

We had two very comfortable stays here within a week. The rooms were very clean and the beds were comfortable. The breakfast staff ladies were very helpful and kept the dining area clean and the food fresh.

Extremely clean room. Very nice and helpful staff. Highly recommend. Great breakfast.

Put my light in the rooms. Also, the breakfast was sub par. It could have been better.

We come to WV 3-4 times per year to visit family, & we always stay at this Wingate by Wyndham. The beds are comfortable, the towels are soft & absorbent, & overall, they keep the place clean. The staff is usually friendly, & always responsive to requests. The negatives: The place could really use a refresh. In the rooms, furniture & carpet are getting a little shabby. Walls could use a painting. Bathrooms are kept clean, but there was something black in the corners of the tub where it met the wall tiles. Don't think it was mold; maybe just ground-in grime. It's nice & convenient that breakfast is included, but they could do a better job of serving healthier food. All the bread products (bagels, English muffins, etc.)were white bread products. Would have been nice to have some wheat or whole grain bread. Also, no skim milk or yogurt. The same scrambled eggs were served EVERY day (we were there for a week), usually with biscuits & sausage gravy. Sometimes there was bacon, but it was completely undercooked. They did have fresh fruit, but none of it was summertime fruit (no blueberries, no strawberries, no canteloupe, no grapes, no plums, no nectarines) ... just apples, oranges & bananas EVERY day. They really need to add some variety! They don't come in to clean your room on a daily basis unless you make a specific request at the front desk - but they don't tell you this when you check-in. They should come in every day to at least empty the trash!

Clean, limited but decent breakfast.

Very clean and safe. Breakfast was mediocre but great value for the price. Staff super friendly.

I liked everything about this hotel except for the breakfast. I thought the breakfast was substandard. Scrambled eggs, biscuits and gravy, bagels, fruit, cereal, yogurt, and juices were fine. There were supposed to be potatoes, but apparently they didn’t make enough or have enough by the time I came for breakfast at 8:15. The guy said there were no more. There were no donuts or muffins. Room was nice and updated. Amenities were great.