Name: Garner Hotel Nottingham City Centre by IHG
Address: 17-21 Wollaton St, Nottingham, England, United Kingdom, Nottingham, Nottinghamshire, GB
Price range: $67–$283 per night
Rating: 8.27

What guests think

Travellers describe Garner Hotel Nottingham City Centre by IHG as very central and convenient for theatres, shops and Rock City, with friendly, professional staff, often spacious or refurbished rooms with comfortable beds and good showers, and a generally well-liked breakfast.

Downsides include city-centre noise in some rooms, very limited on-site parking with reliance on nearby car parks, and no on-site restaurant beyond breakfast. There are occasional reports of dated or poorly maintained fixtures and noisy or seasonally controlled air conditioning, plus small lifts and steps that can make access challenging for some. Best suited to short stays where you want straightforward comfort without extensive on-site amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is very limited, though nearby car parks are available; some guests report lift outages or small lifts and tricky access via steps.

Related guest reviews

8

Emma

May 17, 2024

·

Stayed 1 night

It is really comfortable in the room, and smells nice in reception entrance, but being a wheelchair user I had to go through the back and up a slight slope to get into reception. The ramp to then get down is really small so my chair didn’t quite fit, the lifts are also really small. The chair just fitted in and my partner had to leave the bags on top of me so he fitted in too. Apart from that it’s really good.

8

Kin

Oct 9, 2024

·

Stayed 1 night

The location is good, walking distance to lot of eating places. Parking was an issue since the onsite parking was either Non existing or not available.

8

Brian

Nov 20, 2024

·

Stayed 2 nights

Good city centre hotel, very convenient, parking available nearby, and excellent breakfast. Like most city centre hotels, it can be a bit noisy at night. Great staff.

10

kathryn

Jul 27, 2025

·

Stayed 1 night

Good location for easy walk to ciry centre theatres and restaurants. Not many onsite parking places but plenty of other carparks mear by. Clean and tidy room. Good choice fpr breakfast

8

Carolyn

Oct 13, 2023

·

Stayed 1 night

Friendly, helpful staff. Nice breakfast. Lovely breakfast room. Handy car for park which I pre- booked.

8

Philip

Feb 8, 2024

·

Stayed 1 night

The rooms and services were excellent The only issues were noise overnight and the W Park voucher which we paid for did not work so we had to pay again

10

Gary

May 7, 2024

·

Stayed 1 night

Great locations with parking available

10

Barry

Apr 3, 2024

·

Stayed 1 night

Lovely hotel,great location. Only issue was the parking. Had to park quite abit away

8

Ian

Apr 2, 2025

·

Stayed 1 night

Newly refurbished bedroom and bathroom. One of the 2 lifts was out of action.

6

Nigel

Oct 9, 2024

·

Stayed 1 night

The location was perfect for a short to Rock City but hotel is far from perfect. Advertised as having a restaurant ... it does not. Car park only has 11 spaces. Rooms were very noisy. Fire alarm went of 3 times durinng the night and lift packed up.Arrived home totally shattered after a 2 night stay here.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and tidy, with several mentions of well-kept spaces; a few reports note issues like dirty windows, stained linens, or a damp patch in a refurbished room.

Related guest reviews

4

Mat

Aug 2, 2024

·

Stayed 1 night

Overpriced, basic room, dirty windows and poor selection of condiments

6

Frederique

Apr 13, 2024

·

Stayed 1 night

I was disappointed by the room. The beds were uncomfortable and so were the pillows. The windows were not closing properly so we had air coming in and lots of noise. The sheets were tired and some had stains. The bathroom was nice and clean but the door would really use some repares. It was really not the kind of room I was expected from a supposed 4 stars hotel. It was a 2, 3 at most stars hoetl for me. As for the breakfast, it was nice but again not worth 4 stars at all. In the end, the staff was the only thing that saved the night. To them, I say thanks again.

8

Angela

Apr 15, 2025

·

Stayed 1 night

Stayed in a refurbished room, which was clean and comfortable

10

kathryn

Jul 27, 2025

·

Stayed 1 night

Good location for easy walk to ciry centre theatres and restaurants. Not many onsite parking places but plenty of other carparks mear by. Clean and tidy room. Good choice fpr breakfast

10

N

Oct 19, 2023

·

Stayed 2 nights

2 night stay to go to the theatre. Central hotel. This hotel was perfect. Large clean room with views over the city. Good breakfast with helpful and very friendly staff. Thank you x

8

Jane

May 22, 2025

·

Stayed 1 night

I was in one of the newly refurbished rooms on the 5th floor and it was very nice. The carpet in the bedroom was wet however by the bathroom door. Also the noise from the street below was very loud. Lovely toiletries, very comfy bed and good tv. Shame they don't do food but a quick walk to the shops.

10

Glyn

Apr 22, 2025

·

Stayed 1 night

Location was excellent as we were seeing a show at the Theatre Royal barely two hundred yards away. Room was excellent, very clean and tidy. Reception staff very efficient and extremely helpful.

10

Kate

Feb 14, 2025

·

Stayed 1 night

Perfect location for what we needed. Lovely helpful staff. Very clean and comfortable.

10

Simon

Mar 11, 2024

·

Stayed 1 night

Great location, good size room, clean and tidy, looks like it's been refurbished recently. Will be back if we've got gigs at Rescue Rooms. : )

8

Helen

Sep 8, 2023

·

Stayed 2 nights

Dad and I booked two rooms for two nights as we were attending a show at the Theatre Royal. Overall the rooms were clean and spacious. The hotel is a stones throw away from the theatre. The showers were easy to use (buttons) and the complimentary bottled water, biscuits, tea and coffee was a bice touch. The beds were very comfortable. There was plenty of choice at breakfast. The staff were very friendly and polite.

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Rooms

Rooms are often spacious or refurbished with comfortable beds, good showers and useful TVs, but some face street noise, show wear or maintenance issues, and several reviews mention loud or seasonally controlled air conditioning.

Related guest reviews

10

Stephanie

Aug 23, 2024

·

Stayed 2 nights

We had a great stay in the Best Western Plus Nottingham City Centre hotel. It doesn't look particularly special from the outside but inside we had a warm welcome in a large comfortable lobby. Our room was large with all facilities you could want. The bed was very comfortable anf the ensuite was equally spacious with a large walk in shower, one of the best I've come across. The breakfast is part of the room price and is self service and good. The staff wete friendly and helpful. I would recommend thos hotel.

8

Lisa

Sep 21, 2024

·

Stayed 1 night

I chose this hotel as it was reasonably priced and had air conditioning. However there was no aircon in the room. I thought it was broken but when i informed the reception i was told that the system had been turned from aircon to heating. This caused a very uncomfortable nights sleep.

6

Frederique

Apr 13, 2024

·

Stayed 1 night

I was disappointed by the room. The beds were uncomfortable and so were the pillows. The windows were not closing properly so we had air coming in and lots of noise. The sheets were tired and some had stains. The bathroom was nice and clean but the door would really use some repares. It was really not the kind of room I was expected from a supposed 4 stars hotel. It was a 2, 3 at most stars hoetl for me. As for the breakfast, it was nice but again not worth 4 stars at all. In the end, the staff was the only thing that saved the night. To them, I say thanks again.

8

Steven

Oct 31, 2024

·

Stayed 1 night

Stay was good, hotel staff friendly and rooms were large and clean, it was local to my needs and will stay again

8

Jane

May 22, 2025

·

Stayed 1 night

I was in one of the newly refurbished rooms on the 5th floor and it was very nice. The carpet in the bedroom was wet however by the bathroom door. Also the noise from the street below was very loud. Lovely toiletries, very comfy bed and good tv. Shame they don't do food but a quick walk to the shops.

10

Stephen

Apr 23, 2025

·

Stayed 1 night

Overall a good experience. Hotel in the centre of the town, near to theatre and shops. Enjoyed breakfast, all staff pleasant and helpful. Bedroom good although bed was a little uncomfortable.

8

Carol

Mar 8, 2025

·

Stayed 1 night

Really enjoyed our stay . Warm friendly and efficient checkin.Room was comfortable. Pleased to have a settee to relax in . Location very convenient for sight seeing, and especially for going to The Royal Theatre for a concert

10

Jane

Apr 12, 2024

·

Stayed 2 nights

Good sized room, very comfortable bed, only bad point was some noise from the water system.

6

April

Mar 22, 2025

·

Stayed 1 night

Just stayed the 1 night for a visit to Rockcity. Good points are helpful staff and great location. The room was large but badly in need of a revamp. One window was broken and unable to open or latch shut. Bathroom door was fraying. Air con sounded like a jet engine and did nothing. Apparently the building is getting done up soon.

10

Stuart

Mar 10, 2025

·

Stayed 2 nights

Well placed hotel in Nottingham, large room (with good view), great shower and brill smart TV! Breakfast was also good (just the coffee machine could be better!)

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Service

Service is frequently friendly, helpful and professional, with efficient check-in noted; one review reported poor, unfriendly interactions.

Related guest reviews

10

Stephanie

Aug 23, 2024

·

Stayed 2 nights

We had a great stay in the Best Western Plus Nottingham City Centre hotel. It doesn't look particularly special from the outside but inside we had a warm welcome in a large comfortable lobby. Our room was large with all facilities you could want. The bed was very comfortable anf the ensuite was equally spacious with a large walk in shower, one of the best I've come across. The breakfast is part of the room price and is self service and good. The staff wete friendly and helpful. I would recommend thos hotel.

8

Brian

Nov 20, 2024

·

Stayed 2 nights

Good city centre hotel, very convenient, parking available nearby, and excellent breakfast. Like most city centre hotels, it can be a bit noisy at night. Great staff.

8

Steven

Oct 31, 2024

·

Stayed 1 night

Stay was good, hotel staff friendly and rooms were large and clean, it was local to my needs and will stay again

10

Carolyn

Aug 18, 2025

·

Stayed 1 night

Wonderful find. Very central but quiet. Bed amazingly comfortable. Staff friendly and courteous. Really enjoyed our stay.

10

N

Oct 19, 2023

·

Stayed 2 nights

2 night stay to go to the theatre. Central hotel. This hotel was perfect. Large clean room with views over the city. Good breakfast with helpful and very friendly staff. Thank you x

10

Stephen

Apr 23, 2025

·

Stayed 1 night

Overall a good experience. Hotel in the centre of the town, near to theatre and shops. Enjoyed breakfast, all staff pleasant and helpful. Bedroom good although bed was a little uncomfortable.

8

Sharon

May 2, 2024

·

Stayed 2 nights

The property could use a little update ..But the staff at this hotel are amazing so friendly and helpful they made our stay so nice

8

Carol

Mar 8, 2025

·

Stayed 1 night

Really enjoyed our stay . Warm friendly and efficient checkin.Room was comfortable. Pleased to have a settee to relax in . Location very convenient for sight seeing, and especially for going to The Royal Theatre for a concert

6

Kine Liane

Nov 8, 2024

·

Stayed 4 nights

Very bad service. the people working there didn't even say hello and everyone seemed very grumpy and bored at work... The breakfast was ok. nothing special. No water in the room

10

Glyn

Apr 22, 2025

·

Stayed 1 night

Location was excellent as we were seeing a show at the Theatre Royal barely two hundred yards away. Room was excellent, very clean and tidy. Reception staff very efficient and extremely helpful.

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AI-generated summary based on recent guest reviews

Location

Very central and walkable to theatres, Rock City, shops and restaurants; the trade-off is occasional night-time noise from streets or trams.

Related guest reviews

8

Monika

Nov 28, 2023

·

Stayed 3 nights

Near Rock City and Center of Nottingham a lot of shops and restaurants nearby 3 single beds

8

Katherine

Jan 20, 2024

·

Stayed 1 night

The hotel has a very central location which gives pros and cons. Our room was on the first floor at the front, which meant it was very noisy from trams (the glass shelves noisily shook each time) and late night revellers. The room was also very cold, despite aircon being on to a high temp. It had warmed up by the morning! Maybe a positive for a summer stay. Bed was very nice and comfortable and the room a good size. Staff were very friendly and helpful, especially with our car & parking.

8

Kin

Oct 9, 2024

·

Stayed 1 night

The location is good, walking distance to lot of eating places. Parking was an issue since the onsite parking was either Non existing or not available.

8

Brian

Nov 20, 2024

·

Stayed 2 nights

Good city centre hotel, very convenient, parking available nearby, and excellent breakfast. Like most city centre hotels, it can be a bit noisy at night. Great staff.

10

kathryn

Jul 27, 2025

·

Stayed 1 night

Good location for easy walk to ciry centre theatres and restaurants. Not many onsite parking places but plenty of other carparks mear by. Clean and tidy room. Good choice fpr breakfast

10

Carolyn

Aug 18, 2025

·

Stayed 1 night

Wonderful find. Very central but quiet. Bed amazingly comfortable. Staff friendly and courteous. Really enjoyed our stay.

10

Stephen

Apr 23, 2025

·

Stayed 1 night

Overall a good experience. Hotel in the centre of the town, near to theatre and shops. Enjoyed breakfast, all staff pleasant and helpful. Bedroom good although bed was a little uncomfortable.

10

Glyn

Apr 22, 2025

·

Stayed 1 night

Location was excellent as we were seeing a show at the Theatre Royal barely two hundred yards away. Room was excellent, very clean and tidy. Reception staff very efficient and extremely helpful.

10

Barry

Apr 3, 2024

·

Stayed 1 night

Lovely hotel,great location. Only issue was the parking. Had to park quite abit away

6

Nigel

Oct 9, 2024

·

Stayed 1 night

The location was perfect for a short to Rock City but hotel is far from perfect. Advertised as having a restaurant ... it does not. Car park only has 11 spaces. Rooms were very noisy. Fire alarm went of 3 times durinng the night and lift packed up.Arrived home totally shattered after a 2 night stay here.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with decent variety, though the coffee machine divides opinion; there is no on-site restaurant beyond breakfast.

Related guest reviews

10

kathryn

Jul 27, 2025

·

Stayed 1 night

Good location for easy walk to ciry centre theatres and restaurants. Not many onsite parking places but plenty of other carparks mear by. Clean and tidy room. Good choice fpr breakfast

6

Raechel

Sep 29, 2023

·

Stayed 1 night

Location of the hotel is great, however, no dining options other than breakfast available and room very tired looking and very basic .. ok for a night, but wouldn’t want to stay any longer.. all round very average , tired looking hotel, but pleasant.

10

Anthony

Mar 12, 2025

·

Stayed 1 night

Only an overnight stay but well located, comfortable with good facilities. The breakfast was also good and I found the "linear buffet" arrangement a very good alternative to the breakfast shuffle ballet that you get in many other places.

10

N

Oct 19, 2023

·

Stayed 2 nights

2 night stay to go to the theatre. Central hotel. This hotel was perfect. Large clean room with views over the city. Good breakfast with helpful and very friendly staff. Thank you x

8

Carolyn

Oct 13, 2023

·

Stayed 1 night

Friendly, helpful staff. Nice breakfast. Lovely breakfast room. Handy car for park which I pre- booked.

10

Stephen

Apr 23, 2025

·

Stayed 1 night

Overall a good experience. Hotel in the centre of the town, near to theatre and shops. Enjoyed breakfast, all staff pleasant and helpful. Bedroom good although bed was a little uncomfortable.

6

Kine Liane

Nov 8, 2024

·

Stayed 4 nights

Very bad service. the people working there didn't even say hello and everyone seemed very grumpy and bored at work... The breakfast was ok. nothing special. No water in the room

10

Stuart

Mar 10, 2025

·

Stayed 2 nights

Well placed hotel in Nottingham, large room (with good view), great shower and brill smart TV! Breakfast was also good (just the coffee machine could be better!)

6

Nigel

Oct 9, 2024

·

Stayed 1 night

The location was perfect for a short to Rock City but hotel is far from perfect. Advertised as having a restaurant ... it does not. Car park only has 11 spaces. Rooms were very noisy. Fire alarm went of 3 times durinng the night and lift packed up.Arrived home totally shattered after a 2 night stay here.

8

Helen

Sep 8, 2023

·

Stayed 2 nights

Dad and I booked two rooms for two nights as we were attending a show at the Theatre Royal. Overall the rooms were clean and spacious. The hotel is a stones throw away from the theatre. The showers were easy to use (buttons) and the complimentary bottled water, biscuits, tea and coffee was a bice touch. The beds were very comfortable. There was plenty of choice at breakfast. The staff were very friendly and polite.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $86	5 $158
6 $83	7 $94	8 $230	9 $225	10 $119	11 $105	12
13 $91	14 $116	15 $237	16 $227	17 $110	18 $149	19 $283
20 $83	21 $71	22 $171	23 $119	24 $81	25 $110	26 $166
27 $71	28 $89	29 $201	30 $186

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $100	3 $134
4 $70	5 $76	6 $111	7 $110	8 $79	9 $104	10 $149
11 $80	12 $79	13 $109	14 $104	15 $79	16 $99	17 $135
18 $84	19 $79	20 $97	21 $93	22 $69	23 $87	24 $142
25 $67	26 $73	27 $87	28 $87	29 $73	30 $92	31 $146

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About this property

Location

Guest reviews

Very good

What guests think

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FAQs about Garner Hotel Nottingham City Centre by IHG

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