Name: Best Western Plus Portland
Address: 1707 Highway 181, Portland, Texas, United States of America, Portland, Texas, US
Price range: US$92–US$116 per night
Rating: 7.55

What guests think

At Best Western Plus Portland, guests frequently note friendly staff, generally clean and comfortable rooms, and a convenient location, while ongoing renovations and occasional maintenance issues affect first impressions and the reliability of some amenities.

Cleanliness feedback is mixed: many describe rooms as very clean, but recurring comments mention mildew odors, occasional bathroom problems, and an isolated pest report. Breakfast ranges from hot and satisfying to minimal or cold, with some reports of missing items or coffee running out. Expect a practical stay with tradeoffs while improvements are underway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews note ongoing renovations that affect common areas and sometimes amenities, plus occasional issues with door locks, alarms, or access readers. Positives include a pool, well lit parking, and pet friendly policies; one review noted the pool was not heated.

Related guest reviews

8

Arturo

23 Mar 2023

·

Stayed 3 nights

I have stayed in multiple hotels and not one of them have heated water in their swimming pools including this one. Not a single hotel wants to invest money in heating their pools. I have small children and the swimming pool is the highlight of staying in a hotel. I’m very disappointed.

10

Sandra

17 Mar 2023

·

Stayed 2 nights

Property was very nice in spite of all the road construction arou d it. Staff was friendly. Hotel undergoing renovations so some amenities not available

4

Nathan

27 Feb 2025

·

Stayed 2 nights

Tacky due to hotel being remodeled and unfinished. Room #’s are just written on the wall. The room was ok but the shower/tub was very slippery with no mat in the tub even though it had handicap grab bars. The telephone would not contact lobby. The back door was not unlocked during the day and the card reader did not work. Breakfast was minimal. It was the least expensive option though but….

6

Shane

12 May 2025

·

Stayed 1 night

When I checked in the lady that checked in, was so nice to me she’s very friendly. They’re going through a remodel and there were no numbers on the doors, but overall it was clean. They had the pool, which was perfect for the hot weather and they accommodated my small pet for a small fee

2

Michelle

17 Aug 2025

·

Stayed 1 night

Door did not lock and other family members doors did not lock either. Worst experience I have had in a long time.

10

elena

8 Oct 2022

·

Stayed 1 night

Very clean very comfortable everything you need for a stay. Front desk service exceptional. Pool beautiful can't find a thing to complain about. My large dog welcomed with a $20 pet fee. Will definitely save as a favorite for when in this area again.

6

Christopher

10 Nov 2025

·

Stayed 1 night

Booked a king bed, was given 2 queens. When I went back to the front desk, they said those rooms were already sold out. When walking into the room it was hot. One of the towels, had stained streaks on them. No orange juice was available during breakfast. Well lit parking and friendly staff.

4

Linda

4 Apr 2025

·

Stayed 1 night

It was under construction it was dirty and had nails in parking lot. I ran over a nail while i parking. Food: fruits were spoiled!!

8

Chris

22 Jul 2025

·

Stayed 1 night

The lobby and corridors are being renovated so they aren’t currently the best looking but the room was great. Bed was comfy, and the room was quiet and clean. Would definitely stay here again.

4

Kristina

15 Mar 2025

·

Stayed 1 night

The expectation of the property was not upheld when we arrived. No where did it list that the hotel was undergoing renovations and remodeling so when we arrived the entire hotel was under construction, the entrance was stripped to bare minimum, the lobby was sheet rock paper, the breakfast was paper plates and basic items from local groceries not even water was provided. The door numbers were written on the walls with marker.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many guests found rooms very clean, but recurring comments cite mildew odors, occasional dirty bathrooms or stained linens, and a single report of pests.

Related guest reviews

2

Kathy

19 Jul 2023

·

Stayed 1 night

Our room was infested with roaches! We were offered another room but when went up there it was still occupied! The previous guest was supposed to check out and had not done that! They didn’t even notice! They gave us a can of off and some lawn and landscaping insect killer!! The manager was supposed to call me the next day and of course I didn’t hear from anyone!

10

Rita

23 Sept 2025

·

Stayed 1 night

Everything was perfectly lovely! Spotlessly clean, inside and out. The Room was perfect, not a single complaint! I LOVED the Indirect Lighting behind the Headboard! It gave the perfect Nightlight. The Staff was amazing! Lucinda was so friendly, professional, courteous and surprised us by graciously upgrading our room. I was so surprised and touched by her thoughtfulness and generosity. We will certainly stay here again anytime we are in the area. We HIGHLY RECOMMEND The Best Western Plus and know you will love it too!

10

Deanna

14 Jan 2026

·

Stayed 1 night

Room was cleaned but did smell like mildew at first. Breakfast had good options. Front desk workers were really nice.

6

Warren

15 Jun 2023

·

Stayed 3 nights

Property had a mold smell

8

Rita

2 Jul 2024

·

Stayed 1 night

I think that the room could be a little more clean in the bathroom. One towel was dirty ( stained). The restroom needs a little makeover

10

Corina

31 Aug 2025

·

Stayed 2 nights

Great, very cleaned and very comfortable.

6

Erica D

16 Jun 2024

·

Stayed 1 night

Building was under renovation. Bathroom was not clean. Hair in the sink from previous guest. Bathtub had rust stains all around. Breakfast was slim picking and cold.

8

Elsa

10 Sept 2025

·

Stayed 1 night

It was clean and well maintained. Staff was friendly.

10

Tanika

23 Jul 2025

·

Stayed 1 night

It was clean and comfortable. Hot breakfast was great. Only problem, the room was not ready at check-in time of 2pm. Had to wait an hour but that did not ruin our stay there.

10

Robert

13 Oct 2025

·

Stayed 1 night

Staff is nice, rooms are clean & good parking options

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable, quiet, or spacious, but condition and reliability vary with reports of noisy or failing AC, plumbing issues, bed type or occupancy mix ups, and outdated or damaged fixtures.

Related guest reviews

4

Sladjana

9 Sept 2023

·

Stayed 2 nights

This was our second time in this hotel. First time we went, they had to get the locksmith to open the door due to faulty lock. The tub was rusty and it looked poorly cleaned. Second time we stayed (totally forgot about the first time experience-otherwise would not book here!), there was a guest at our room as we tried getting in. So they gave us another room, where A/C was not working (it was 105 F outside that day). We ended up moving for the third time. There was only one person working that day and she was covering front desk, and the laundry area, so waited for quiet a while to get help. Needless to say-understaffed, overbooked, and ultimately very poorly maintained hotel. Never will we stay here again.

6

Francisco

21 Jul 2025

·

Stayed 1 night

Room was clean, but no hot water in the shower and the a/c unit was making loud noises and it was really loud at night.

6

Don

21 Mar 2025

·

Stayed 4 nights

This hotel is in the process of some remodeling of the main areas. I do not know if this will extend to the rooms, which are in dire need of being remodeled and repaired. That being said I have to commend the staff for their efforts in making this a good stay. They were friendly and the cleaning staff was excellent. This is a hotel that is in need of being remodeled completely. Our room, although clean, had several issues which need to be addressed. The shower/bath combo walls were damaged, visible cracks/break in the wall. There was no shower mat so footing was an issue. The breakfast was good and provided the basics that should fit most traveler's nutrition requirements. If you can get a room here at a reasonable price, it's an ok place to stay, however if you find this place at the same prices as the neighboring hotels, then I would not recommend this place due to those issues I mentioned.

2

Sammy

25 Jul 2024

·

Stayed 4 nights

Horrible all around. Water pressure in the shower was non existent, plumbing in the toilet and sink was backed up. When we told the person working he tried to convince us that everything was fine before finally putting us in a new room. I will never stay here again.

8

Carol

20 Aug 2024

·

Stayed 1 night

Nice and clean, comfortable bed

8

Vanessa

28 Jun 2024

·

Stayed 5 nights

My stay was rather nice. The hotel is older but clean and the staff is extremely friendly and helpful. I would definitely stay there again. Also the room that we stayed in was very spacious. I have a business trip back there in a couple weeks and will definitely be staying here again.

4

Ashley

15 Oct 2023

·

Stayed 1 night

The room I booked is not what I received. I booked 2 queen beds since I was traveling with my mother and my daughter. We were given a king bed with a pullout sofa. The hotel also smelled liked mildew everywhere.

6

Christopher

10 Nov 2025

·

Stayed 1 night

Booked a king bed, was given 2 queens. When I went back to the front desk, they said those rooms were already sold out. When walking into the room it was hot. One of the towels, had stained streaks on them. No orange juice was available during breakfast. Well lit parking and friendly staff.

8

JEREMY

13 Aug 2025

·

Stayed 1 night

I enjoyed the location felt safe staff was friendly. Only issue was i had a suite with adjoining door. I dont care for those rooms

8

Chris

22 Jul 2025

·

Stayed 1 night

The lobby and corridors are being renovated so they aren’t currently the best looking but the room was great. Bed was comfy, and the room was quiet and clean. Would definitely stay here again.

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Service

Staff are frequently described as friendly and helpful, and issues are often resolved, but operations can be inconsistent with occasional overbooking, delays, limited staffing, or unhelpful responses.

Related guest reviews

10

Luis

24 Dec 2024

·

Stayed 2 nights

Awesome employees

10

Rita

23 Sept 2025

·

Stayed 1 night

Everything was perfectly lovely! Spotlessly clean, inside and out. The Room was perfect, not a single complaint! I LOVED the Indirect Lighting behind the Headboard! It gave the perfect Nightlight. The Staff was amazing! Lucinda was so friendly, professional, courteous and surprised us by graciously upgrading our room. I was so surprised and touched by her thoughtfulness and generosity. We will certainly stay here again anytime we are in the area. We HIGHLY RECOMMEND The Best Western Plus and know you will love it too!

2

Justin

21 Jul 2025

·

Stayed 1 night

Was overbooked. I need to make sure I wasn't charged.

2

Jaime

30 Apr 2023

·

Stayed 1 night

Stay was ok hotel manager needs training on how to do his job and manage hotel.made us take our stuff out of hotel room before check out so housekeeping can clean our room very disappointing and made our stay uncomfortable last time we will ever book at this hotel

8

Vanessa

28 Jun 2024

·

Stayed 5 nights

My stay was rather nice. The hotel is older but clean and the staff is extremely friendly and helpful. I would definitely stay there again. Also the room that we stayed in was very spacious. I have a business trip back there in a couple weeks and will definitely be staying here again.

8

David

28 Feb 2025

·

Stayed 1 night

The facility is undergoing a renovation so things were understandably in flux. All things considered the staff did a good job making the best of the situation. The desk attendant in the afternoon when we checked in was very helpful and pleasant. The one this morning, not so much.

8

Elsa

10 Sept 2025

·

Stayed 1 night

It was clean and well maintained. Staff was friendly.

10

Victoria

11 Feb 2025

·

Stayed 2 nights

Staff was so nice.

6

Mary Rachel

10 Aug 2025

·

Stayed 1 night

We had to return to check in. We were told the system was down. There was not a remote so I asked the front desk for one. The one we were given did not work.

10

Tanika

23 Jul 2025

·

Stayed 1 night

It was clean and comfortable. Hot breakfast was great. Only problem, the room was not ready at check-in time of 2pm. Had to wait an hour but that did not ruin our stay there.

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AI-generated summary based on recent guest reviews

Location

Convenient area with nearby dining and several mentions of feeling safe; some note road construction around the property.

Related guest reviews

4

Emilio

5 Nov 2023

·

Stayed 2 nights

Location was excellent, but as soon as we walked into hotel the smell of mildew got our attention , second floor was especially penetrated with mildew smell near elevator as it spread smell across hall

10

Sandra

17 Mar 2023

·

Stayed 2 nights

Property was very nice in spite of all the road construction arou d it. Staff was friendly. Hotel undergoing renovations so some amenities not available

10

Britany

21 Jul 2023

·

Stayed 2 nights

Definitely was a nice stay and the staff were very helpful and friendly, it was clean and in a really convenient area as everything was near me and my family will definitely stay again when we return

8

Randy

11 Jan 2023

·

Stayed 19,363 nights

Convenience

8

Cole

20 Mar 2024

·

Stayed 3 nights

Located in a convenient area with many places easily accessible. Pep’s restaurant is within walking distance (next door) that serves good food and has live music often.

6

James

14 Aug 2023

·

Stayed 7 nights

My room was dirty from the moment I walked in. There were old entry cards, and little salt and pepper packages in the cupboard above the sink. In the cabinet below the sink was a 30 gallon trash bag with opened waters and other items I wasn’t going to dig through, why the electric burners to the stove from the kitchenette were on the bedside table made me wonder as well. There are definitely better places to stay in Portland Texas, and for how expensive this place was I would expect a whole lot more. At least there was a restaurant next door that cooked a decent ribeye, and had a beautiful bar.

8

JEREMY

13 Aug 2025

·

Stayed 1 night

I enjoyed the location felt safe staff was friendly. Only issue was i had a suite with adjoining door. I dont care for those rooms

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some guests enjoyed good hot options, while others found it minimal, cold, or poorly stocked with items like coffee or juice running out.

Related guest reviews

8

Paul

19 Sept 2025

·

Stayed 2 nights

Breakfast was good

6

Terri

9 May 2025

·

Stayed 2 nights

The hotel is undergoing renovation, so there is a strong smell of paint and other construction materials. The breakfast was poor. What food was there at 7:30 was not warm. The coffee was always out and the desk clerk also was responsible for preparing the food. Noises from adjacent rooms was very noticeable.

10

Deanna

14 Jan 2026

·

Stayed 1 night

Room was cleaned but did smell like mildew at first. Breakfast had good options. Front desk workers were really nice.

6

Don

21 Mar 2025

·

Stayed 4 nights

This hotel is in the process of some remodeling of the main areas. I do not know if this will extend to the rooms, which are in dire need of being remodeled and repaired. That being said I have to commend the staff for their efforts in making this a good stay. They were friendly and the cleaning staff was excellent. This is a hotel that is in need of being remodeled completely. Our room, although clean, had several issues which need to be addressed. The shower/bath combo walls were damaged, visible cracks/break in the wall. There was no shower mat so footing was an issue. The breakfast was good and provided the basics that should fit most traveler's nutrition requirements. If you can get a room here at a reasonable price, it's an ok place to stay, however if you find this place at the same prices as the neighboring hotels, then I would not recommend this place due to those issues I mentioned.

8

Shontell

26 May 2023

·

Stayed 2 nights

The price was great. Wonderful breakfast. Social hour with free beer. Only downside is it smelled a little moldy when you walk into the lobby. Great service though!

6

Erica D

16 Jun 2024

·

Stayed 1 night

Building was under renovation. Bathroom was not clean. Hair in the sink from previous guest. Bathtub had rust stains all around. Breakfast was slim picking and cold.

6

Christopher

10 Nov 2025

·

Stayed 1 night

Booked a king bed, was given 2 queens. When I went back to the front desk, they said those rooms were already sold out. When walking into the room it was hot. One of the towels, had stained streaks on them. No orange juice was available during breakfast. Well lit parking and friendly staff.

4

Linda

4 Apr 2025

·

Stayed 1 night

It was under construction it was dirty and had nails in parking lot. I ran over a nail while i parking. Food: fruits were spoiled!!

4

Kristina

15 Mar 2025

·

Stayed 1 night

The expectation of the property was not upheld when we arrived. No where did it list that the hotel was undergoing renovations and remodeling so when we arrived the entire hotel was under construction, the entrance was stripped to bare minimum, the lobby was sheet rock paper, the breakfast was paper plates and basic items from local groceries not even water was provided. The door numbers were written on the walls with marker.

10

Tanika

23 Jul 2025

·

Stayed 1 night

It was clean and comfortable. Hot breakfast was great. Only problem, the room was not ready at check-in time of 2pm. Had to wait an hour but that did not ruin our stay there.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$84
February	US$88
March	US$95
April	US$109
May	US$113
June	US$102
July	US$121
August	US$96
September	US$96
October	US$97
November	US$101
December	US$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $116	16 $93	17 $95	18 $104	19 $103
20 $92	21 $97	22 $97	23 $99	24 $97	25 $104	26 $106
27 $95	28 $98	29 $99	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $100	3 $105
4 $95	5 $104	6 $98	7 $98	8 $101	9 $105	10 $109
11 $93	12 $101	13 $102	14 $102	15 $101	16 $109	17 $115
18 $94	19 $98	20 $98	21 $101	22 $99	23 $114	24 $111
25 $101	26 $99	27 $101	28 $101	29 $98	30 $104	31 $103

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Kitchenette

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Accessible, Kitchenette (With Sofabed)

Suite, 2 Queen Beds, Kitchenette (With Sofabed)

Suite, 1 King Bed, Kitchenette (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Portland

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Prices for upcoming dates