Hyatt Ziva Los Cabos - All Inclusive
$410
/ night
Avg. for September
Select dates to see prices and availability
$410
/ night
Avg. for September
Monthly average prices
Nightly prices at Hyatt Ziva Los Cabos - All Inclusive average $407 in August, the cheapest month, and $662 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $597 |
| February | $662 |
| March | $660 |
| April | $594 |
| May | $479 |
| June | $429 |
| July | $477 |
| August | $407 |
| September | $410 |
| October | $464 |
| November | $560 |
| December | $584 |
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Most expensive: February (~$662)
Cheapest: August (~$407)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, 4 hot tubs, and a complimentary water park. Additional features ...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, 4 hot tubs, and a complimentary water park. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in San José del Cabo? This property has 35000 square feet (3252 square meters) of space consisting of a conference center and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
Enjoy Italian cuisine at Farina & Olio, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Rooms
Make yourself at home in one of the 591 air-conditioned rooms featuring free minibar items and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Location
Located in San José del Cabo (Zona Hotelera), Hyatt Ziva Los Cabos- All Inclusive is within a 10-minute drive of Puerto Los Cabos and Costa Azul Beach. This beach property is 3.8 mi (6.1 km) from Palmilla Beach and 4.1 mi (6.6 km) from Puerto Los Cabos Golf Course.
What's nearby
La Comer(0.4 miles)
Playa Hotelera(0.5 miles)
Punta Sur Golf Course(0.6 miles)
Costa Azul Beach(0.7 miles)
San Jose Estuary(1.1 miles)
Parque de los Perros(1.2 miles)
El Zalate Beach(1.3 miles)
Plaza Artesanos(1.3 miles)
Mar y Sierra(1.3 miles)
Plaza Mijares(1.8 miles)
Club Campestre Golf Course(1.9 miles)
Ida Victoria Gallery(1.9 miles)
San Jose del Cabo Art District(1.9 miles)
Ivan Guaderrama Art Gallery(2 miles)
Old Town Gallery(2 miles)
The preferred airport for Hyatt Ziva Los Cabos- All Inclusive is Los Cabos Intl. Airport (SJD)(12.5 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
Location
Paseo del Malecón Lote 5, Zona Hotelera, Zona Hotelera, San José del Cabo, Los Cabos, Baja California Sur, Mexico
La Comer (0.4 miles)
Playa Hotelera (0.5 miles)
Punta Sur Golf Course (0.6 miles)
Costa Azul Beach (0.7 miles)
San Jose Estuary (1.1 miles)
Parque de los Perros (1.2 miles)
Room options
10
Club Ocean Front Two Bedroom Grand Master Suite
Room details
1 King Bed
and 2 Full Beds
Sleeps 6
2336 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerIndoor Private Spa TubPrivate Spa Tub
4
Deluxe Room, 1 King Bed, Oceanfront (Master)
Room details
1 King Bed
Sleeps 2
829 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
8
Deluxe Suite, 1 Bedroom, Ocean View (Master ,Club)
Room details
1 King Bed
Sleeps 3
786 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Private Bathroom
7
Resort View Master King
Room details
1 King Bed
Sleeps 3
581 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
10
Club Ocean Front One Bedroom Master Suite
Room details
1 King Bed
Sleeps 3
1174 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Sofa BedIndoor Private Spa TubPrivate Spa Tub
4
Deluxe Room, 1 King Bed (Ocean Front)
Room details
1 King Bed
Sleeps 3
517 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa Bed
9
Club Ocean View One Bedroom Master Suite
Room details
1 King Bed
Sleeps 3
1130 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerIndoor Private Spa TubPrivate Spa Tub
5
Deluxe Room, 1 King Bed, Resort View
Room details
1 King Bed
Sleeps 3
635 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa Bed
5
Room, 2 Double Beds, Oceanfront
Room details
2 Full Beds
Sleeps 3
344 ft²
BalconyAir ConditioningWi-Fi (Free)Crib(s) (Free)
6
Resort View Master Double
Room details
2 Full Beds
Sleeps 4
569 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
7
Club One Bedroom Master Suite
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
1139 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerIndoor Private Spa TubPrivate Spa Tub
7
Deluxe Room, 2 Double Beds, Ocean View
Room details
2 Full Beds
Sleeps 4
624 ft²
BalconyAir ConditioningWi-Fi (Free)Crib(s) (Free)
8
Club Deluxe Ocean Front Studio Suite
Room details
1 King Bed
Sleeps 4
689 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa BedOutdoor Private Spa TubPrivate Spa Tub
6
Ocean View Master Double
Room details
2 Full Beds
Sleeps 4
569 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
6
Deluxe Room, 1 King Bed, Ocean View
Room details
1 King Bed
Sleeps 3
635 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa Bed
5
Room, 1 King Bed, Oceanfront
Room details
1 King Bed
Sleeps 2
344 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
11
Club Swim Up Master King
Room details
1 King Bed
Sleeps 3
747 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
6
Deluxe Room, 2 Double Beds, Resort View
Room details
2 Full Beds
Sleeps 4
624 ft²
BalconyAir ConditioningWi-Fi (Free)Crib(s) (Free)
11
Premium Suite, 1 Bedroom, Ocean View (Master, Club)
Room details
1 King Bed
Sleeps 3
1270 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerOutdoor Private Spa TubPrivate Spa Tub
6
Ocean View Master King
Room details
1 King Bed
Sleeps 3
569 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
8
Club Deluxe Ocean Front One Bedroom Suite
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
818 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Sofa BedOutdoor Private Spa TubPrivate Spa Tub
9
Club Swim Up Master Double
Room details
2 Full Beds
Sleeps 4
753 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
Guest reviews
8.7
Fabulous
Based on 2,747 verified reviews
Who stays here?
Business
10%
Couple
41%
Family
34%
Group
11%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Ziva Los Cabos - All Inclusive, travelers consistently highlight exceptionally friendly service, abundant pools and activities, a standout gym and spa, ocean views, and generally clean, family-friendly spaces with varied dining that keeps many guests on property.
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What guests think
At Hyatt Ziva Los Cabos - All Inclusive, travelers consistently highlight exceptionally friendly service, abundant pools and activities, a standout gym and spa, ocean views, and generally clean, family-friendly spaces with varied dining that keeps many guests on property.
Food feedback is mixed: several restaurants and the buffet earn praise, yet diners report inconsistent quality, long waits or closures, and a few accounts of foodborne illness. Rooms range from updated and spacious to dated with musty odors or noise, and occasional maintenance, renovation, elevator, or minibar issues appear. Pools and entertainment are popular but chair availability, paid daybeds, and a non-swimmable beach can disappoint. Overall, expect a lively, family-focused resort with lots to do, plus occasional service and dining hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Multiple large pools (including adults-only and kids areas), an excellent gym with classes, and a well-liked spa and daily activities are highlights. Some mention maintenance or access issues such as broken elevators, occasional pool cleanliness/temperature problems, and limited loungers unless renting daybeds.
Related guest reviews
10
Christian
Oct 27, 2025
·
Stayed 8 nights
Mainpool was not clean and maintained
Mainpool was not clean and maintained
10
Christy
Oct 27, 2025
·
Stayed 5 nights
This place is so beautiful! All staff here are amazing! Pools are heated and there are so many options. We stayed in an ocean front deluxe king room and the view was gorgeous! Special thanks to Margarita (she is THE CUTEST SWEETEST ANGEL working as a host in the La Plaza buffet /El Molina. She has a positive energy and happy smile everyday. Dozo was the best restaurant, thank you to Chef Daniel Hernandez, Carlos and Antonio for delicious food, great service and ambiance . Excellent Maky. The Italian restaurant is nice, service is excellent but the gluten free pizza is not good. It’s lentil /garbanzo bean flour and it doesn’t cook all the way, so it’s still raw and gooey and has a consistency similar to fibrous glue. A better gluten-free crust would be the rice flour or even cauliflower. Otherwise, the food there is excellent. El Molino has the best herbal guacamole and excellent staff, we loved it. Live band was great and entertainment was fun. The new gym is beautiful and clean with all new equipment and classes. The renovations look amazing and everybody working here are just hardest working employees we have ever seen in our lives. Hospitality is five stars! They are all so kind and friendly. Definitely worth an upgrade to the newly renovated rooms if you can do it! Special shoutout to Jesus at VIP check in, for accommodating our request.
This place is so beautiful! All staff here are amazing! Pools are heated and there are so many options. We stayed in an ocean front deluxe king room and the view was gorgeous! Special thanks to Margarita (she is THE CUTEST SWEETEST ANGEL working as a host in the La Plaza buffet /El Molina. She has a positive energy and happy smile everyday. Dozo was the best restaurant, thank you to Chef Daniel Hernandez, Carlos and Antonio for delicious food, great service and ambiance . Excellent Maky. The Italian restaurant is nice, service is excellent but the gluten free pizza is not good. It’s lentil /garbanzo bean flour and it doesn’t cook all the way, so it’s still raw and gooey and has a consistency similar to fibrous glue. A better gluten-free crust would be the rice flour or even cauliflower. Otherwise, the food there is excellent. El Molino has the best herbal guacamole and excellent staff, we loved it. Live band was great and entertainment was fun. The new gym is beautiful and clean with all new equipment and classes. The renovations look amazing and everybody working here are just hardest working employees we have ever seen in our lives. Hospitality is five stars! They are all so kind and friendly. Definitely worth an upgrade to the newly renovated rooms if you can do it! Special shoutout to Jesus at VIP check in, for accommodating our request.
4
Lan
Nov 30, 2025
·
Stayed 4 nights
The swimming pool is cold at this moment and hot tub is a lot of sands. The food is just soso
The swimming pool is cold at this moment and hot tub is a lot of sands. The food is just soso
10
Seyedmohsen
Nov 28, 2025
·
Stayed 4 nights
Staff, pools
Staff, pools
6
Tasha
Sep 26, 2025
·
Stayed 3 nights
The room was clean but outdated. There was a strong smell of like old wet clothes.they put us in the old building. We came to see the wedding areas and couldn’t because there were blocked off. The adult pools closed early. The food was ok(the best was the tacos(close @4)and the breakfast was good. Staff great ok except for the Mexican restaurant-they were kind of rude. The front desk staff told me they would decorate my room for my birthday (as this was my birthday trip) they never came to do so. The pools are nice and warm
The room was clean but outdated. There was a strong smell of like old wet clothes.they put us in the old building. We came to see the wedding areas and couldn’t because there were blocked off. The adult pools closed early. The food was ok(the best was the tacos(close @4)and the breakfast was good. Staff great ok except for the Mexican restaurant-they were kind of rude. The front desk staff told me they would decorate my room for my birthday (as this was my birthday trip) they never came to do so. The pools are nice and warm
6
Mehar
Aug 13, 2025
·
Stayed 3 nights
not enough covered seats available by the pool unless we go try to save one very early in the morning. there were too many reserved seats that resort wanted us to pay extra for. I am pregnant and can't be in sun too long and when I shared my concern at the guest services they basically did nothing about it.
not enough covered seats available by the pool unless we go try to save one very early in the morning. there were too many reserved seats that resort wanted us to pay extra for. I am pregnant and can't be in sun too long and when I shared my concern at the guest services they basically did nothing about it.
10
nazila
Oct 6, 2025
·
Stayed 4 nights
One of the best all inclusive resorts I’ve stayed at. The service was like nothing I’ve ever experienced. Everything was top notch. They checked us in early. Food was good and the staff took incredible care of us at all times. We never had to look for someone to bring us anything! They were always two steps ahead of us. The spa was also incredibly beautiful.The only one complaint I have is that it’s not on the swimmable beach. 10/10!
One of the best all inclusive resorts I’ve stayed at. The service was like nothing I’ve ever experienced. Everything was top notch. They checked us in early. Food was good and the staff took incredible care of us at all times. We never had to look for someone to bring us anything! They were always two steps ahead of us. The spa was also incredibly beautiful.The only one complaint I have is that it’s not on the swimmable beach. 10/10!
6
Anne
Aug 1, 2025
·
Stayed 5 nights
We booked though Expedia as a silver member and did not receive the benefits it included. The property was under construction. We called a month ahead of time to make sure there wasn’t construction and I was told it was done. When we got to our room the two suites next to us were under full renovation and LOUD. Elevators were out of order, many supplies missing from our room including coffee cups. Our butler was great but the resort itself felt dated and not like a 5 star. We felt like we paid more than the value and should have stayed elsewhere. I would not come here again. It felt basic.
We booked though Expedia as a silver member and did not receive the benefits it included. The property was under construction. We called a month ahead of time to make sure there wasn’t construction and I was told it was done. When we got to our room the two suites next to us were under full renovation and LOUD. Elevators were out of order, many supplies missing from our room including coffee cups. Our butler was great but the resort itself felt dated and not like a 5 star. We felt like we paid more than the value and should have stayed elsewhere. I would not come here again. It felt basic.
10
Claudia
Sep 9, 2025
·
Stayed 3 nights
We very much enjoyed our stay at Hyatt Ziva. The property is beautiful. The rooms may be a bit dated but clean and well kept. There is a massive main pool, as well as a large adults only pool. The gym is the best facility I’ve seen at any hotel. It’s huge, with plenty and varied equipment. They even offer different classes throughout the day. The staff was amazing. Super attentive and friendly, excellent service everywhere we went. There are plenty of restaurants to choose from that allow for a variety of cuisine. Sadly we weren’t able to try them all but the ones we did were excellent. They offer plenty of activities for all ages so there is always something to do. There are some stores/restaurants a short walk from the hotel but the city centre is also a short 10min cab ride away. It is not adults only, which is a first for us but they do offer adult only activities/areas. Overall, I would recommend for a well rounded stay especially if traveling with multiple age groups.
We very much enjoyed our stay at Hyatt Ziva. The property is beautiful. The rooms may be a bit dated but clean and well kept. There is a massive main pool, as well as a large adults only pool. The gym is the best facility I’ve seen at any hotel. It’s huge, with plenty and varied equipment. They even offer different classes throughout the day. The staff was amazing. Super attentive and friendly, excellent service everywhere we went. There are plenty of restaurants to choose from that allow for a variety of cuisine. Sadly we weren’t able to try them all but the ones we did were excellent. They offer plenty of activities for all ages so there is always something to do. There are some stores/restaurants a short walk from the hotel but the city centre is also a short 10min cab ride away. It is not adults only, which is a first for us but they do offer adult only activities/areas. Overall, I would recommend for a well rounded stay especially if traveling with multiple age groups.
8
Isabel
Oct 29, 2025
·
Stayed 5 nights
The infinity part of the pool smelled due to a clogged drain at the edge.
The infinity part of the pool smelled due to a clogged drain at the edge.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently note very clean rooms and well-kept grounds, with housekeeping often praised. A minority report lapses such as missed servicing or restocking, musty odors, pests or birds near dining, and occasional pool or hot tub cleanliness issues.
Related guest reviews
8
Dominique
Sep 29, 2025
·
Stayed 3 nights
Our room had a old smell like mold and the sliding door was broken on arrival and we attempted to use the ceiling fan and a bunch of dust flew off, we could see the dust build up.
Our room had a old smell like mold and the sliding door was broken on arrival and we attempted to use the ceiling fan and a bunch of dust flew off, we could see the dust build up.
10
Christian
Oct 27, 2025
·
Stayed 8 nights
Mainpool was not clean and maintained
Mainpool was not clean and maintained
10
Sheena
Nov 28, 2025
·
Stayed 5 nights
Clean room, friendly staff, updated rooms, great drinks, various food options.
Clean room, friendly staff, updated rooms, great drinks, various food options.
6
Sanny
Jan 26, 2026
·
Stayed 4 nights
On the kids club- don’t limit the time and age group. My son was 23 months and I wasn’t able to stay in the kids club with him for the time they were closed for drop-off hours. The only time the allow kids to play is from 9am-10am and 4pm-5pm. Please try and be more flexible to parents to let their kid play supervised with parents if the staff cannot watch children below the age of 4yrs old. Rooms - The room cleaning wasn’t great. The first day they missed our room cleaning. Food - The desserts, donuts and cafe foods seem stale. Wish they were more fresh and soft.
On the kids club- don’t limit the time and age group. My son was 23 months and I wasn’t able to stay in the kids club with him for the time they were closed for drop-off hours. The only time the allow kids to play is from 9am-10am and 4pm-5pm. Please try and be more flexible to parents to let their kid play supervised with parents if the staff cannot watch children below the age of 4yrs old. Rooms - The room cleaning wasn’t great. The first day they missed our room cleaning. Food - The desserts, donuts and cafe foods seem stale. Wish they were more fresh and soft.
4
Lan
Nov 30, 2025
·
Stayed 4 nights
The swimming pool is cold at this moment and hot tub is a lot of sands. The food is just soso
The swimming pool is cold at this moment and hot tub is a lot of sands. The food is just soso
10
Tina
Aug 25, 2025
·
Stayed 6 nights
The resort was top notch. Cleanest I have seen and staff was wonderful at every point. aresort was relaxed
The resort was top notch. Cleanest I have seen and staff was wonderful at every point. aresort was relaxed
10
Tracey Michele
Nov 14, 2025
·
Stayed 5 nights
We loved everything about our stay! The service was top notch everywhere! The rooms were very clean. The staff is probably the friendliest and most helpful of any resort I’ve ever stayed at - and I’ve stayed at a lot! Food was fantastic! We have not one complaint and definitely plan to return 😊
We loved everything about our stay! The service was top notch everywhere! The rooms were very clean. The staff is probably the friendliest and most helpful of any resort I’ve ever stayed at - and I’ve stayed at a lot! Food was fantastic! We have not one complaint and definitely plan to return 😊
2
Olivier
Oct 21, 2025
·
Stayed 2 nights
This was a very bad experience for me and my colleagues honestly. The people come to that place to drink all the day, There was a « cucaracha » in the bedroom, which de facto smell awful, humide All the clothes stocked in my luggage’s were contaminated by that’s terrible smell
This was a very bad experience for me and my colleagues honestly. The people come to that place to drink all the day, There was a « cucaracha » in the bedroom, which de facto smell awful, humide All the clothes stocked in my luggage’s were contaminated by that’s terrible smell
2
dawn
Oct 20, 2025
·
Stayed 4 nights
My ac in my room was broken. They tried fixing it several times but kept going out. The buffet was not edible. There was flies on everything. Nothing was properly covered. There were also birds in the Resturant and no one tried to remove them or cover the flood to make safe. When I brought this up they told me a neighboring resort dumped their trash near their property. I switched resorts from a health perspective.
My ac in my room was broken. They tried fixing it several times but kept going out. The buffet was not edible. There was flies on everything. Nothing was properly covered. There were also birds in the Resturant and no one tried to remove them or cover the flood to make safe. When I brought this up they told me a neighboring resort dumped their trash near their property. I switched resorts from a health perspective.
10
Dina
Jan 4, 2026
·
Stayed 3 nights
The staff was incredibly friendly. Everything was clean. We really enjoyed it.
The staff was incredibly friendly. Everything was clean. We really enjoyed it.
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AI-generated summary based on recent guest reviews
Rooms
Many guests describe rooms as spacious and comfortable, some newly renovated with great ocean views and popular swim-up options. Others found older rooms dated with musty odors, design quirks or noise, and occasional maintenance issues (AC, doors, drains, TV or Wi-Fi).
Related guest reviews
10
Christie
Oct 25, 2025
·
Stayed 4 nights
The resort was immaculate! The rooms were updated and very spacious. The staff was so accommodating and there to help with every need. The food options were fantastic with the buffet standing out! Had a fabulous stay and would go back again!
The resort was immaculate! The rooms were updated and very spacious. The staff was so accommodating and there to help with every need. The food options were fantastic with the buffet standing out! Had a fabulous stay and would go back again!
8
Dominique
Sep 29, 2025
·
Stayed 3 nights
Our room had a old smell like mold and the sliding door was broken on arrival and we attempted to use the ceiling fan and a bunch of dust flew off, we could see the dust build up.
Our room had a old smell like mold and the sliding door was broken on arrival and we attempted to use the ceiling fan and a bunch of dust flew off, we could see the dust build up.
10
Hakim
Nov 27, 2025
·
Stayed 4 nights
Hyatt Ziva exceeded our expectations! It’s the perfect resort for families—so many activities, great food choices, and incredibly kind staff who made us feel taken care of the entire stay. Our room had beautiful views and was kept immaculate. We’ll definitely be back! -Hakim/Saina
Hyatt Ziva exceeded our expectations! It’s the perfect resort for families—so many activities, great food choices, and incredibly kind staff who made us feel taken care of the entire stay. Our room had beautiful views and was kept immaculate. We’ll definitely be back! -Hakim/Saina
8
David
Sep 2, 2025
·
Stayed 7 nights
The rooms are outdated. There are updated rooms which are not shown as an option when you book - they should be shown. (Our shower backed up every day). The TV signal was terrible. Making it frustrating to watch a move at night. In and out - constantly showing "no/poor signal". The restaurant options are very good but the property "choses" to close restaurants one or two nights a week instead of simply rotating staff. This is disappointing if you want to go to "Italian" as an example and find it closed on a "Saturday night"? Overall we enjoyed our stay BUT would encourage anyone to make sure you get an updated room with a TV which works and plan dinner around the restaurant closures.
The rooms are outdated. There are updated rooms which are not shown as an option when you book - they should be shown. (Our shower backed up every day). The TV signal was terrible. Making it frustrating to watch a move at night. In and out - constantly showing "no/poor signal". The restaurant options are very good but the property "choses" to close restaurants one or two nights a week instead of simply rotating staff. This is disappointing if you want to go to "Italian" as an example and find it closed on a "Saturday night"? Overall we enjoyed our stay BUT would encourage anyone to make sure you get an updated room with a TV which works and plan dinner around the restaurant closures.
10
Ella
Oct 30, 2025
·
Stayed 5 nights
We had a fabulous time at Hyatt Ziva!. Our butler Catalina was very kind and accommodating. The pools were large, beautiful and very clean. The many different restaurants and bar selections were awesome. Finally we upgraded our room upon arrival and it was extremely spacious and the ocean view was beautiful. I would highly recommend this resort!
We had a fabulous time at Hyatt Ziva!. Our butler Catalina was very kind and accommodating. The pools were large, beautiful and very clean. The many different restaurants and bar selections were awesome. Finally we upgraded our room upon arrival and it was extremely spacious and the ocean view was beautiful. I would highly recommend this resort!
10
JAMES ALVIN
Aug 28, 2025
·
Stayed 3 nights
Great all-inclusive property. Several amenities and activity options to choose choose from. I didn't have time to try all dining options but everything I did try was good. Also the staff was always very attentive. Only 2 things to complain about. In the jacuzzi tub in my room, the drain stopper did not seal well, therefor the tub didn't hold water very well. Also, Wi-fi was not very good. But all-in-all, I will stay here again.
Great all-inclusive property. Several amenities and activity options to choose choose from. I didn't have time to try all dining options but everything I did try was good. Also the staff was always very attentive. Only 2 things to complain about. In the jacuzzi tub in my room, the drain stopper did not seal well, therefor the tub didn't hold water very well. Also, Wi-fi was not very good. But all-in-all, I will stay here again.
8
Jessica
Oct 7, 2025
·
Stayed 3 nights
The upgraded 1bdrm suite did not come with an upgraded premium mini bar as stated. The bar wasn’t even stocked with drinks or snacks after they “made sure it was clean and ready”. It was less than standard of other hotels and not fully stocked at all. No liquor only a few beers, few soda cans, 2 juices and 1-2 waters. Also, Shower did not drain. And we were in the brand new remodeled building Most of the staff was great but we were a little disappointed with the problems we had with the room since we spent an additional $1000 upgrading the room for a weekend stay.
The upgraded 1bdrm suite did not come with an upgraded premium mini bar as stated. The bar wasn’t even stocked with drinks or snacks after they “made sure it was clean and ready”. It was less than standard of other hotels and not fully stocked at all. No liquor only a few beers, few soda cans, 2 juices and 1-2 waters. Also, Shower did not drain. And we were in the brand new remodeled building Most of the staff was great but we were a little disappointed with the problems we had with the room since we spent an additional $1000 upgrading the room for a weekend stay.
10
Claudia
Sep 9, 2025
·
Stayed 3 nights
We very much enjoyed our stay at Hyatt Ziva. The property is beautiful. The rooms may be a bit dated but clean and well kept. There is a massive main pool, as well as a large adults only pool. The gym is the best facility I’ve seen at any hotel. It’s huge, with plenty and varied equipment. They even offer different classes throughout the day. The staff was amazing. Super attentive and friendly, excellent service everywhere we went. There are plenty of restaurants to choose from that allow for a variety of cuisine. Sadly we weren’t able to try them all but the ones we did were excellent. They offer plenty of activities for all ages so there is always something to do. There are some stores/restaurants a short walk from the hotel but the city centre is also a short 10min cab ride away. It is not adults only, which is a first for us but they do offer adult only activities/areas. Overall, I would recommend for a well rounded stay especially if traveling with multiple age groups.
We very much enjoyed our stay at Hyatt Ziva. The property is beautiful. The rooms may be a bit dated but clean and well kept. There is a massive main pool, as well as a large adults only pool. The gym is the best facility I’ve seen at any hotel. It’s huge, with plenty and varied equipment. They even offer different classes throughout the day. The staff was amazing. Super attentive and friendly, excellent service everywhere we went. There are plenty of restaurants to choose from that allow for a variety of cuisine. Sadly we weren’t able to try them all but the ones we did were excellent. They offer plenty of activities for all ages so there is always something to do. There are some stores/restaurants a short walk from the hotel but the city centre is also a short 10min cab ride away. It is not adults only, which is a first for us but they do offer adult only activities/areas. Overall, I would recommend for a well rounded stay especially if traveling with multiple age groups.
10
Carolyn
Oct 13, 2025
·
Stayed 3 nights
The Hyatt Ziva Los Cabos was wonderful. We thoroughly enjoyed everything about our stay. Our room was lovely, the staff was very helpful and friendly. The food was fresh and delicious. The pools were very nice. The entertainment team was a lot of fun. We plan to come back with our children and grandchildren!
The Hyatt Ziva Los Cabos was wonderful. We thoroughly enjoyed everything about our stay. Our room was lovely, the staff was very helpful and friendly. The food was fresh and delicious. The pools were very nice. The entertainment team was a lot of fun. We plan to come back with our children and grandchildren!
4
jia
Nov 24, 2025
·
Stayed 4 nights
The room felt very outdated. As shown in the photos, the bathroom door couldn’t even close properly, and the entire room had a noticeable smell. It clearly needs major updates and better maintenance. The resort has several swimming pools, including a kids’ zone, which is nice, but the food quality was disappointing across the board. For an all-inclusive resort at this price point, I expected much better dining options and taste. Another big issue was the airport shuttle. Before arriving, I called the hotel asking about transportation, and the staff member told me that once I exited the airport, I could just hop on any shuttle and it would take me to the hotel. That turned out to be completely inaccurate—shuttles need to be reserved 72 hours in advance. This caused unnecessary confusion and inconvenience right at the start of the trip.
The room felt very outdated. As shown in the photos, the bathroom door couldn’t even close properly, and the entire room had a noticeable smell. It clearly needs major updates and better maintenance. The resort has several swimming pools, including a kids’ zone, which is nice, but the food quality was disappointing across the board. For an all-inclusive resort at this price point, I expected much better dining options and taste. Another big issue was the airport shuttle. Before arriving, I called the hotel asking about transportation, and the staff member told me that once I exited the airport, I could just hop on any shuttle and it would take me to the hotel. That turned out to be completely inaccurate—shuttles need to be reserved 72 hours in advance. This caused unnecessary confusion and inconvenience right at the start of the trip.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised for friendly, attentive service across concierge, pool and housekeeping; check-in/out is usually smooth. Some report slow restaurant service, miscommunication or unhelpful front-desk interactions.
Related guest reviews
2
YUZHU
Nov 10, 2025
·
Stayed 6 nights
I arrived one day later than planned due to an airline delay. Before arrival, I called the hotel to explain the situation and was told my reservation would be noted. However, when I checked in, I was informed I had to pay for an additional night — effectively charging me for a night I did not stay, on top of the original missed night-so i paid 2 extra night that i wasnt there. I explained that I had notified the hotel in advance and that I was actually staying one night less than the original booking, but I was told I had no choice if I wanted to check in. I understand being charged for the first night as a no-show under the policy. What I do not find reasonable is being charged an extra night when my actual stay was shorter, especially after providing advance notice. This felt unfair and not in line with standard hospitality practices. I am requesting a refund/adjustment for the additional night that I paid in extra as I clearly communicated my delayed arrival ahead of time and the hotel was aware of the situation. I understand the night that I missed couldnt be refundable
I arrived one day later than planned due to an airline delay. Before arrival, I called the hotel to explain the situation and was told my reservation would be noted. However, when I checked in, I was informed I had to pay for an additional night — effectively charging me for a night I did not stay, on top of the original missed night-so i paid 2 extra night that i wasnt there. I explained that I had notified the hotel in advance and that I was actually staying one night less than the original booking, but I was told I had no choice if I wanted to check in. I understand being charged for the first night as a no-show under the policy. What I do not find reasonable is being charged an extra night when my actual stay was shorter, especially after providing advance notice. This felt unfair and not in line with standard hospitality practices. I am requesting a refund/adjustment for the additional night that I paid in extra as I clearly communicated my delayed arrival ahead of time and the hotel was aware of the situation. I understand the night that I missed couldnt be refundable
10
Suongmai Duy
Nov 11, 2025
·
Stayed 7 nights
The staff was the star of the show. Edgar with guest services made sure our family was taken cared of from day 1! Everyone was warm, welcoming, and truly went above and beyond to make our family experience great. A special thank you to Edgar again, his customer service was exceptional. He was attentive, helpful, and made everything feel effortless. I really appreciated the care and professionalism from start to finish. Highly recommend Hyatt Ziva Cabos! Will return.
The staff was the star of the show. Edgar with guest services made sure our family was taken cared of from day 1! Everyone was warm, welcoming, and truly went above and beyond to make our family experience great. A special thank you to Edgar again, his customer service was exceptional. He was attentive, helpful, and made everything feel effortless. I really appreciated the care and professionalism from start to finish. Highly recommend Hyatt Ziva Cabos! Will return.
10
Shannon Kay
Oct 2, 2025
·
Stayed 3 nights
AMAZING! This experience exceeded our expectations. We were greeted at the gate by security who then let our airport driver in to drop us right at the front door. We were then taken to the concierge desk where they checked us in and explained several amenities they had. We met Gustavo, our personal concierge, who then gave us a tour and took us to the buffet restaurant for a late lunch. While our room was being finished, we ate and then talked with the travel/excursion concierge who helped us plan our days. Then when our room was ready Gustavo texted us, met us at the travel desk and then took us to our room. And that was just the first hour. The rest of the trip was just like that. Everyone was helpful and friendly. Just absolutely would recommend this resort to everyone! Every bit of food we had was also amazing!! We were there 4 days and didn’t have time to try all the options. But the ones we did have were delicious.
AMAZING! This experience exceeded our expectations. We were greeted at the gate by security who then let our airport driver in to drop us right at the front door. We were then taken to the concierge desk where they checked us in and explained several amenities they had. We met Gustavo, our personal concierge, who then gave us a tour and took us to the buffet restaurant for a late lunch. While our room was being finished, we ate and then talked with the travel/excursion concierge who helped us plan our days. Then when our room was ready Gustavo texted us, met us at the travel desk and then took us to our room. And that was just the first hour. The rest of the trip was just like that. Everyone was helpful and friendly. Just absolutely would recommend this resort to everyone! Every bit of food we had was also amazing!! We were there 4 days and didn’t have time to try all the options. But the ones we did have were delicious.
10
Araceli
Jun 17, 2025
·
Stayed 2 nights
Our stay was incredible. The staff at Hyatt Ziva was amazing! Axel greeted us as we arrived and departed the hotel. Jesus checked us in and out of our rooms! Thank you Jesus for all your help! At the pool we had the best service with Misael, Jesus, and Genaro. At the buffet we had Margarita and Francisco and they were also so amazing! The food is amazing. You cannot wrong anywhere you eat there. All the food is great. We will be back and recommend friends and family! We miss you all already! Thanks again!
Our stay was incredible. The staff at Hyatt Ziva was amazing! Axel greeted us as we arrived and departed the hotel. Jesus checked us in and out of our rooms! Thank you Jesus for all your help! At the pool we had the best service with Misael, Jesus, and Genaro. At the buffet we had Margarita and Francisco and they were also so amazing! The food is amazing. You cannot wrong anywhere you eat there. All the food is great. We will be back and recommend friends and family! We miss you all already! Thanks again!
6
Anne
Aug 1, 2025
·
Stayed 5 nights
We booked though Expedia as a silver member and did not receive the benefits it included. The property was under construction. We called a month ahead of time to make sure there wasn’t construction and I was told it was done. When we got to our room the two suites next to us were under full renovation and LOUD. Elevators were out of order, many supplies missing from our room including coffee cups. Our butler was great but the resort itself felt dated and not like a 5 star. We felt like we paid more than the value and should have stayed elsewhere. I would not come here again. It felt basic.
We booked though Expedia as a silver member and did not receive the benefits it included. The property was under construction. We called a month ahead of time to make sure there wasn’t construction and I was told it was done. When we got to our room the two suites next to us were under full renovation and LOUD. Elevators were out of order, many supplies missing from our room including coffee cups. Our butler was great but the resort itself felt dated and not like a 5 star. We felt like we paid more than the value and should have stayed elsewhere. I would not come here again. It felt basic.
10
Tracey Michele
Nov 14, 2025
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Stayed 5 nights
We loved everything about our stay! The service was top notch everywhere! The rooms were very clean. The staff is probably the friendliest and most helpful of any resort I’ve ever stayed at - and I’ve stayed at a lot! Food was fantastic! We have not one complaint and definitely plan to return 😊
We loved everything about our stay! The service was top notch everywhere! The rooms were very clean. The staff is probably the friendliest and most helpful of any resort I’ve ever stayed at - and I’ve stayed at a lot! Food was fantastic! We have not one complaint and definitely plan to return 😊
10
Adam
Aug 26, 2025
·
Stayed 4 nights
Our club host was Catalina. She was very knowledgeable and helpful, and stayed in constant touch throughout our 5 day stay. High marks for the very warm and friendly staff
Our club host was Catalina. She was very knowledgeable and helpful, and stayed in constant touch throughout our 5 day stay. High marks for the very warm and friendly staff
6
Mahyar
Nov 16, 2025
·
Stayed 2 nights
The resort is very basic and doesn’t have very good restaurant , the breakfast was ok but only one good place . Front desk staff not very friendly
The resort is very basic and doesn’t have very good restaurant , the breakfast was ok but only one good place . Front desk staff not very friendly
10
Marinus Pieter Van
Jun 10, 2025
·
Stayed 3 nights
We had an incredible stay at Hyatt Ziva Los Cabos! From the moment we arrived, the staff made us feel like VIPs. Luis Miguel from concierge went above and beyond—welcoming us, arranging dinner reservations, and making sure everything ran smoothly. He even gave us his direct number and checked in with us throughout the trip. Dining at Casa Cortez was a highlight—Lugardo and Diana made every meal feel special. The poolside service was also top-notch, and hotel manager Alfredo Salazar’s presence was felt in every detail. Our ocean view room was beautiful—clean, spacious, and with breathtaking views. The daily activities, adult-only areas, and beach walks made for a perfect balance of fun and relaxation. Highly recommend booking ahead for specialty restaurants and asking the concierge for help with activities and transportation. Truly an unforgettable experience—we can’t wait to return!
We had an incredible stay at Hyatt Ziva Los Cabos! From the moment we arrived, the staff made us feel like VIPs. Luis Miguel from concierge went above and beyond—welcoming us, arranging dinner reservations, and making sure everything ran smoothly. He even gave us his direct number and checked in with us throughout the trip. Dining at Casa Cortez was a highlight—Lugardo and Diana made every meal feel special. The poolside service was also top-notch, and hotel manager Alfredo Salazar’s presence was felt in every detail. Our ocean view room was beautiful—clean, spacious, and with breathtaking views. The daily activities, adult-only areas, and beach walks made for a perfect balance of fun and relaxation. Highly recommend booking ahead for specialty restaurants and asking the concierge for help with activities and transportation. Truly an unforgettable experience—we can’t wait to return!
4
jia
Nov 24, 2025
·
Stayed 4 nights
The room felt very outdated. As shown in the photos, the bathroom door couldn’t even close properly, and the entire room had a noticeable smell. It clearly needs major updates and better maintenance. The resort has several swimming pools, including a kids’ zone, which is nice, but the food quality was disappointing across the board. For an all-inclusive resort at this price point, I expected much better dining options and taste. Another big issue was the airport shuttle. Before arriving, I called the hotel asking about transportation, and the staff member told me that once I exited the airport, I could just hop on any shuttle and it would take me to the hotel. That turned out to be completely inaccurate—shuttles need to be reserved 72 hours in advance. This caused unnecessary confusion and inconvenience right at the start of the trip.
The room felt very outdated. As shown in the photos, the bathroom door couldn’t even close properly, and the entire room had a noticeable smell. It clearly needs major updates and better maintenance. The resort has several swimming pools, including a kids’ zone, which is nice, but the food quality was disappointing across the board. For an all-inclusive resort at this price point, I expected much better dining options and taste. Another big issue was the airport shuttle. Before arriving, I called the hotel asking about transportation, and the staff member told me that once I exited the airport, I could just hop on any shuttle and it would take me to the hotel. That turned out to be completely inaccurate—shuttles need to be reserved 72 hours in advance. This caused unnecessary confusion and inconvenience right at the start of the trip.
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AI-generated summary based on recent guest reviews
Location
Beachfront and gated in San Jose del Cabo, close to the airport and local shops; many praise safety and views. Note the ocean here is typically unswimmable and transport can be pricey or require Uber pickup outside the gate.
Related guest reviews
10
Michelle
Nov 23, 2025
·
Stayed 4 nights
The staff cleaned our rooms daily which was amazing. You also have an option to opt out if you place the do not disturb sign on your door. The staff were kind and welcoming. So many different varieties of food at the resort which was great, however, I feel like the quality of food could’ve been more authentic. All inclusive is definitely worth it. Pools are kept clean and staff is very attentive. You’re able to reserve bon fire pits by the beach. The sunsets were so beautiful. The resort is absolutely stunning. They offer a tour liaison for activities in Los Cabo’s at the actual resort by the main lobby, which is very helpful if you’re interested in the local tours. Transportation lacks options for example they do not offer free shuttle service from airport to hotel. The transportation we inquired about was about $200 which included round trip for airport transportation. We had to Uber everywhere, they would have to pick us up outside the resort due to hotel policy. Downtown, Cabo San Lucas is located 30min away. So be prepared to spend some money on Uber transportation. I highly recommend you rent a vehicle if you want to get out of the resort to visit known tourist areas. Overall experience was a 8/10. I would recommend this resort to family and friends. I plan to visit next fall.
The staff cleaned our rooms daily which was amazing. You also have an option to opt out if you place the do not disturb sign on your door. The staff were kind and welcoming. So many different varieties of food at the resort which was great, however, I feel like the quality of food could’ve been more authentic. All inclusive is definitely worth it. Pools are kept clean and staff is very attentive. You’re able to reserve bon fire pits by the beach. The sunsets were so beautiful. The resort is absolutely stunning. They offer a tour liaison for activities in Los Cabo’s at the actual resort by the main lobby, which is very helpful if you’re interested in the local tours. Transportation lacks options for example they do not offer free shuttle service from airport to hotel. The transportation we inquired about was about $200 which included round trip for airport transportation. We had to Uber everywhere, they would have to pick us up outside the resort due to hotel policy. Downtown, Cabo San Lucas is located 30min away. So be prepared to spend some money on Uber transportation. I highly recommend you rent a vehicle if you want to get out of the resort to visit known tourist areas. Overall experience was a 8/10. I would recommend this resort to family and friends. I plan to visit next fall.
10
Joseph
Sep 12, 2025
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Stayed 4 nights
Beautiful location. Friendly staff.
Beautiful location. Friendly staff.
6
Lizette Irianna
Aug 21, 2025
·
Stayed 3 nights
The Hyatt Viva Los Cabos is a beautiful property, but my experience was disappointing and fell short of the “premium” stay I paid for. The first impression upon arrival was a strong sewage smell at the hotel entrance, which lingered every time we walked in or out. We booked the Oceanfront Premium Deluxe King Suite with premium check-in. While check-in was smooth, key promises were not honored: no complimentary wine/champagne in the room, and no birthday setup for my husband despite requesting it (we saw other rooms decorated, which made it even more disheartening). The minibar was also extremely limited (just four beers). Room service was unreasonably slow—our first night we canceled and went to eat ourselves. Food overall was fine, with buffet fruit being the highlight, but the Mediterranean restaurant was lackluster. The spa was the best part thanks to Miriam, who was wonderful, and the hydrotherapy area, though the couples massage was average. Transportation was another major frustration—Ubers are not allowed inside, so we were dropped at the gate and forced to walk in, often dressed up in heels, right past the sewage smell. While the property is clean and staff were respectful, the repeated inconveniences and missed promises (birthday setup, wine, room service delays, transportation issues) made this stay far from the premium experience advertised. I strongly feel credit or compensation is warranted.
The Hyatt Viva Los Cabos is a beautiful property, but my experience was disappointing and fell short of the “premium” stay I paid for. The first impression upon arrival was a strong sewage smell at the hotel entrance, which lingered every time we walked in or out. We booked the Oceanfront Premium Deluxe King Suite with premium check-in. While check-in was smooth, key promises were not honored: no complimentary wine/champagne in the room, and no birthday setup for my husband despite requesting it (we saw other rooms decorated, which made it even more disheartening). The minibar was also extremely limited (just four beers). Room service was unreasonably slow—our first night we canceled and went to eat ourselves. Food overall was fine, with buffet fruit being the highlight, but the Mediterranean restaurant was lackluster. The spa was the best part thanks to Miriam, who was wonderful, and the hydrotherapy area, though the couples massage was average. Transportation was another major frustration—Ubers are not allowed inside, so we were dropped at the gate and forced to walk in, often dressed up in heels, right past the sewage smell. While the property is clean and staff were respectful, the repeated inconveniences and missed promises (birthday setup, wine, room service delays, transportation issues) made this stay far from the premium experience advertised. I strongly feel credit or compensation is warranted.
10
nazila
Oct 6, 2025
·
Stayed 4 nights
One of the best all inclusive resorts I’ve stayed at. The service was like nothing I’ve ever experienced. Everything was top notch. They checked us in early. Food was good and the staff took incredible care of us at all times. We never had to look for someone to bring us anything! They were always two steps ahead of us. The spa was also incredibly beautiful.The only one complaint I have is that it’s not on the swimmable beach. 10/10!
One of the best all inclusive resorts I’ve stayed at. The service was like nothing I’ve ever experienced. Everything was top notch. They checked us in early. Food was good and the staff took incredible care of us at all times. We never had to look for someone to bring us anything! They were always two steps ahead of us. The spa was also incredibly beautiful.The only one complaint I have is that it’s not on the swimmable beach. 10/10!
8
Purav
Jun 25, 2025
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Stayed 3 nights
The property was located close to the airport and the ocean. It was nice and clean.
The property was located close to the airport and the ocean. It was nice and clean.
10
Robert
Jul 24, 2025
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Stayed 6 nights
The property is beautiful and in excellent shape. Customer service is outstanding from every staff member at the hotel. It's a very family oriented hotel and is pretty quiet and calm. There are several restaurants, snack bars, and cafes that offer a variety of dining options that are very good quality. The area where the hotel is located is in the hotel beach zone that is very safe and walkable. Not that you'd need it but there are a couple of grocery superstores nearby for any necessary items.
The property is beautiful and in excellent shape. Customer service is outstanding from every staff member at the hotel. It's a very family oriented hotel and is pretty quiet and calm. There are several restaurants, snack bars, and cafes that offer a variety of dining options that are very good quality. The area where the hotel is located is in the hotel beach zone that is very safe and walkable. Not that you'd need it but there are a couple of grocery superstores nearby for any necessary items.
10
Claudia
Sep 9, 2025
·
Stayed 3 nights
We very much enjoyed our stay at Hyatt Ziva. The property is beautiful. The rooms may be a bit dated but clean and well kept. There is a massive main pool, as well as a large adults only pool. The gym is the best facility I’ve seen at any hotel. It’s huge, with plenty and varied equipment. They even offer different classes throughout the day. The staff was amazing. Super attentive and friendly, excellent service everywhere we went. There are plenty of restaurants to choose from that allow for a variety of cuisine. Sadly we weren’t able to try them all but the ones we did were excellent. They offer plenty of activities for all ages so there is always something to do. There are some stores/restaurants a short walk from the hotel but the city centre is also a short 10min cab ride away. It is not adults only, which is a first for us but they do offer adult only activities/areas. Overall, I would recommend for a well rounded stay especially if traveling with multiple age groups.
We very much enjoyed our stay at Hyatt Ziva. The property is beautiful. The rooms may be a bit dated but clean and well kept. There is a massive main pool, as well as a large adults only pool. The gym is the best facility I’ve seen at any hotel. It’s huge, with plenty and varied equipment. They even offer different classes throughout the day. The staff was amazing. Super attentive and friendly, excellent service everywhere we went. There are plenty of restaurants to choose from that allow for a variety of cuisine. Sadly we weren’t able to try them all but the ones we did were excellent. They offer plenty of activities for all ages so there is always something to do. There are some stores/restaurants a short walk from the hotel but the city centre is also a short 10min cab ride away. It is not adults only, which is a first for us but they do offer adult only activities/areas. Overall, I would recommend for a well rounded stay especially if traveling with multiple age groups.
8
Cynthia Dawn
Sep 4, 2025
·
Stayed 4 nights
The property is great. I would highly recommend. The only complaint is that you can not get in the ocean . The currents are to strong.
The property is great. I would highly recommend. The only complaint is that you can not get in the ocean . The currents are to strong.
10
martin
Sep 13, 2025
·
Stayed 5 nights
Loved the staff! The team was constantly going above & beyond to ensure that we had a great stay. We enjoyed the area surrounding the resort- from the beach to the super market!
Loved the staff! The team was constantly going above & beyond to ensure that we had a great stay. We enjoyed the area surrounding the resort- from the beach to the super market!
10
Sandy
Apr 9, 2025
·
Stayed 4 nights
Loved that Hyatt Ziva was close to the airport so it was only about a 20min ride to the hotel. Also loved that the hotel was right on the beach (even though we didn't swim in the ocean). Overall, the all-inclusive dining options were super convenient and loved that the coffee shop was open 24/7 with snacks available and ice cream! The staff were so nice and the rooms felt luxurious and clean. Also loved that there was a kids area for the kiddos to play in! It was a great spot for the family.
Loved that Hyatt Ziva was close to the airport so it was only about a 20min ride to the hotel. Also loved that the hotel was right on the beach (even though we didn't swim in the ocean). Overall, the all-inclusive dining options were super convenient and loved that the coffee shop was open 24/7 with snacks available and ice cream! The staff were so nice and the rooms felt luxurious and clean. Also loved that there was a kids area for the kiddos to play in! It was a great spot for the family.
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AI-generated summary based on recent guest reviews
Dining
Lots of dining options and several well-liked venues, but quality and drink consistency vary. Guests report long waits or closures and, in a few cases, foodborne illness; service can be slow at peak times.
Related guest reviews
6
Sonia
Oct 15, 2025
·
Stayed 4 nights
I don’t usually respond to review requests. Overall, the resort is what you expect from an all inclusive resort. My main reason for the low rating is my “dinner” experience was not what I expected. Just a couple of examples, Italian and Japanese restaurants we had to patiently wait approximately 2hrs.++ for our main dish. Also, staff at the Japanese restaurant were slow on delivering and not as positive as most employees at other venues.
I don’t usually respond to review requests. Overall, the resort is what you expect from an all inclusive resort. My main reason for the low rating is my “dinner” experience was not what I expected. Just a couple of examples, Italian and Japanese restaurants we had to patiently wait approximately 2hrs.++ for our main dish. Also, staff at the Japanese restaurant were slow on delivering and not as positive as most employees at other venues.
6
Silvia Martinez
Oct 13, 2025
·
Stayed 4 nights
The property itself is beautiful. Our dining experience was less than satisfactory. The staff in Italian and Asian restaurants were not accommodating to our large group. It took us 3 hours to get our dinner after being seated. One of the concierge was finally able to assist in seating our group after 2 days of negotiating. The pool service was great. The staff in buffet was also great. Our check in and check out was awesome.
The property itself is beautiful. Our dining experience was less than satisfactory. The staff in Italian and Asian restaurants were not accommodating to our large group. It took us 3 hours to get our dinner after being seated. One of the concierge was finally able to assist in seating our group after 2 days of negotiating. The pool service was great. The staff in buffet was also great. Our check in and check out was awesome.
6
Sara
Jul 13, 2025
·
Stayed 3 nights
We got food poisoning after eating a burger by the pool
We got food poisoning after eating a burger by the pool
6
James
Oct 7, 2025
·
Stayed 5 nights
The staff were very friendly and helpful, but the food was not up to standard. The "drinks included" option was disappointing. The drinks appeared to be "watered down"?
The staff were very friendly and helpful, but the food was not up to standard. The "drinks included" option was disappointing. The drinks appeared to be "watered down"?
10
Jeanette
Jul 12, 2025
·
Stayed 5 nights
Our stay at Hyatt Ziva Los Cabos was amazing! The food was great—especially the Italian restaurant, which really stood out. The resort itself is beautiful, clean, and well-maintained. The staff were all super friendly and attentive throughout our visit. The Kids Club staff were incredible—they made our child feel truly welcomed and engaged in all the activities they hosted. It’s a perfect spot for families with kids, but also great for adults traveling without children. They do an excellent job catering to both, with dedicated adults-only areas and restaurants. Highly recommend!
Our stay at Hyatt Ziva Los Cabos was amazing! The food was great—especially the Italian restaurant, which really stood out. The resort itself is beautiful, clean, and well-maintained. The staff were all super friendly and attentive throughout our visit. The Kids Club staff were incredible—they made our child feel truly welcomed and engaged in all the activities they hosted. It’s a perfect spot for families with kids, but also great for adults traveling without children. They do an excellent job catering to both, with dedicated adults-only areas and restaurants. Highly recommend!
10
Jonathan
Dec 13, 2025
·
Stayed 8 nights
We loved our 8 day stay there! Very family friendly, great food choices, clean resort, friendly staff, and amazing kids club. The kids club was the highlight; with Connie, Andy, Drea, and Nan spending so much time with our kid and doing so many great activities. We’d recommend the hotel simply for this amenity alone. They are the best, most friendly, and most caring people. My only complaint the entire trip was food safety. I got food poisoning on day 2, along with 3 others, at the hibachi grill. Unfortunately mine did not resolve the entire trip, so I could barely utilize the restaurants for the remainder of the trip. However my wife and son were unaffected and ate as much as they could!
We loved our 8 day stay there! Very family friendly, great food choices, clean resort, friendly staff, and amazing kids club. The kids club was the highlight; with Connie, Andy, Drea, and Nan spending so much time with our kid and doing so many great activities. We’d recommend the hotel simply for this amenity alone. They are the best, most friendly, and most caring people. My only complaint the entire trip was food safety. I got food poisoning on day 2, along with 3 others, at the hibachi grill. Unfortunately mine did not resolve the entire trip, so I could barely utilize the restaurants for the remainder of the trip. However my wife and son were unaffected and ate as much as they could!
10
Jazmin
Nov 19, 2025
·
Stayed 5 nights
This resort was amazing! Staff were great and food was soo good! They have plenty of bars and restaurants throughout the property and so many snacks available to get throughout your day! The tacos on the adult side were the best!
This resort was amazing! Staff were great and food was soo good! They have plenty of bars and restaurants throughout the property and so many snacks available to get throughout your day! The tacos on the adult side were the best!
8
Brianna J
Nov 24, 2025
·
Stayed 6 nights
Property was beautiful. Food was amazing. Staff was extremely welcoming and attentive. Only critique I have is the consistency on the drinks and food varied from day to day depending on who was making what but overall great service and food.
Property was beautiful. Food was amazing. Staff was extremely welcoming and attentive. Only critique I have is the consistency on the drinks and food varied from day to day depending on who was making what but overall great service and food.
10
Mark
Feb 15, 2026
·
Stayed 3 nights
The food was excellent and we really loved the Indian restaurant. This restaurant was by far the best and the service there was amazing. Everything about this hotel far exceeded my expectations.
The food was excellent and we really loved the Indian restaurant. This restaurant was by far the best and the service there was amazing. Everything about this hotel far exceeded my expectations.
4
MIN XING
Nov 9, 2025
·
Stayed 3 nights
My husband and I got food poisoning from one of the restaurants in this hotel.
My husband and I got food poisoning from one of the restaurants in this hotel.
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AI-generated summary based on recent guest reviews
8
Kim
3 weeks ago
·
Stayed 4 nights
This is a fantastic all inclusive hotel. There are lots of food options and the adult pool is very separate from the main pool. The air conditioning seemed to not be working in the restaurants making meals very uncomfortable and the hotel itself is ready for a glow up but the staff are so friendly and the fun never stopped. I’d go again!
This is a fantastic all inclusive hotel. There are lots of food options and the adult pool is very separate from the main pool. The air conditioning seemed to not be working in the restaurants making meals very uncomfortable and the hotel itself is ready for a glow up but the staff are so friendly and the fun never stopped. I’d go again!
10
Carlos
4 weeks ago
·
Stayed 2 nights
The staff is amazing and very attentive!
The staff is amazing and very attentive!
10
Sherine
Aug 9, 2026
·
Stayed 2 nights
Everything was good, but need to polish up on food varieties most of the restaurants were close early. Also with such a great hotel transportation needs to be roundtrip not just a one way trip. Thank you.
Everything was good, but need to polish up on food varieties most of the restaurants were close early. Also with such a great hotel transportation needs to be roundtrip not just a one way trip. Thank you.
10
Luis
Jul 12, 2026
·
Stayed 3 nights
Food and Staff were great. Good experience
Food and Staff were great. Good experience
10
Maria del mar
Jul 7, 2026
·
Stayed 7 nights
the property was in good condition and the staff was friendly and knowledgable specially the entertainment crew. The food was so good.
the property was in good condition and the staff was friendly and knowledgable specially the entertainment crew. The food was so good.
FAQs about Hyatt Ziva Los Cabos - All Inclusive
Is parking available at the property?
Yes, free valet parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is provided for a surcharge of USD 250 per vehicle, accommodating up to 6 passengers. Guests must contact the property 72 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different levels.
Where is the property located in relation to key landmarks?
The property is located in San José del Cabo (Zona Hotelera), within a 10-minute drive of Puerto Los Cabos and El Dorado Golf Club. It is 1.8 miles from Costa Azul Beach and 3.8 miles from Palmilla Beach.
Does the property have a swimming pool?
Yes, the property features 4 outdoor pools, including a heated pool and a children's pool. Pool access is available from 8:00 AM to 8:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property in advance to inquire about these options.
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Instant AI responses are based on hotel information
Considering this hotel for your Los Cabos trip?
What do room rates usually look like at Hyatt Ziva Los Cabos - All Inclusive?
Over the next 60–90 days, room rates at Hyatt Ziva Los Cabos - All Inclusive in Los Cabos typically land around $482 a night for two guests, ranging from $391 to $936 on peak dates.
When is the quietest time to visit Hyatt Ziva Los Cabos - All Inclusive?
Demand at Hyatt Ziva Los Cabos - All Inclusive in Los Cabos peaks in August and is lowest in May, so late spring is the calmest stretch for fewer crowds and easier availability.
Which month is cheapest to stay at Hyatt Ziva Los Cabos - All Inclusive?
September is the cheapest month to stay at Hyatt Ziva Los Cabos - All Inclusive, averaging $416 a night, while March is the priciest at $685; the quietest month (May) differs from the cheapest month.
What’s nearby and what kind of trip suits Hyatt Ziva Los Cabos - All Inclusive?
Hyatt Ziva Los Cabos - All Inclusive in Los Cabos sits close to Playa Hotelera, Punta Sur Golf Course and the San Jose del Cabo Art District, making it a great pick for beach-focused stays and family getaways with a touch of luxury.
How does the nightly price at Hyatt Ziva Los Cabos - All Inclusive in Los Cabos compare to recent weeks?
The current price at Hyatt Ziva Los Cabos - All Inclusive in Los Cabos is $429 per night for 2 guests, which is low for this hotel: about 15% below its $491 average over the last 60 days. Most nights over that period fell between $412 and $673.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 444.13998255065917USD
- 2026-09-17: 423.71002162460326USD
- 2026-09-18: 448.3456825636291USD
- 2026-09-19: 448.259576933136USD
- 2026-09-20: 413.3734257090759USD
- 2026-09-21: 409.08099002441406USD
- 2026-09-22: 434.8770118400574USD
- 2026-09-23: 423.7909469163513USD
- 2026-09-24: 425.4184133372497USD
- 2026-09-25: 448.2172241636658USD
- 2026-09-26: 442.9540350009155USD
- 2026-09-27: 419.3077837599182USD
- 2026-09-28: 419.52238279266356USD
- 2026-09-29: 414.0816620210266USD
- 2026-09-30: 414.0816620210266USD
- 2026-10-01: 414.0816620210266USD
- 2026-10-02: 435.86586150146485USD
- 2026-10-03: 430.7685481854248USD
- 2026-10-04: 414.0816620210266USD
- 2026-10-05: 414.0816620210266USD
- 2026-10-06: 414.0816620210266USD
- 2026-10-07: 414.0816620210266USD
- 2026-10-08: 425.3815209248352USD
- 2026-10-09: 435.86586150146485USD
- 2026-10-10: 435.86586150146485USD
- 2026-10-11: 438.29106508682247USD
- 2026-10-12: 414.0816620210266USD
- 2026-10-13: 414.0816620210266USD
- 2026-10-14: 414.0816620210266USD
- 2026-10-15: 606.3081768154907USD
- 2026-10-16: 606.3081768154907USD
- 2026-10-17: 530.246033071289USD
- 2026-10-18: 414.0816620210266USD
- 2026-10-19: 414.0816620210266USD
- 2026-10-20: 414.0816620210266USD
- 2026-10-21: 494.74748180206296USD
- 2026-10-22: 537.5110031315612USD
- 2026-10-23: 522.1869660845947USD
- 2026-10-24: 444.5054414482116USD
- 2026-10-25: 459.2596762355041USD
- 2026-10-26: 459.2596762355041USD
- 2026-10-27: 414.0816620210266USD
- 2026-10-28: 414.0816620210266USD
- 2026-10-29: 414.0816620210266USD
- 2026-10-30: 428.61160214157104USD
- 2026-10-31: 491.5281462879944USD
- 2026-11-01: 477.8137594969177USD
- 2026-11-02: 450.3850209170532USD
- 2026-11-03: 445.5453244467163USD
- 2026-11-04: 428.61160214157104USD
- 2026-11-05: 602.0371975338745USD
- 2026-11-06: 647.0864033255004USD
- 2026-11-07: 815.5848315277099USD
- 2026-11-08: 754.3976804672241USD
- 2026-11-09: 443.13079655944824USD
- 2026-11-10: 443.13079655944824USD
- 2026-11-11: 443.13079655944824USD
- 2026-11-12: 787.0405350009155USD
- 2026-11-13: 787.0405350009155USD
- 2026-11-14: 1008.4667641802978USD
- 2026-11-15: 588.3228107427979USD
- 2026-11-16: 443.13079655944824USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Hyatt Ziva Los Cabos is currently undergoing renovations.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Some water is reused through a grey water recycling system
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 6)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Kids Club
Poolside Bar
Breakfast in the Room
Family Room
Beach Sun Loungers
Snack Bar/Deli
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Golf Course (nearby)
Beach (Nearby)
Karaoke
Billiards
Playground
Child Pool
Pool Outdoor
Outdoor heated pool
Live Music
Evening Entertainment
Pool (Infinity)
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Water Park
Parking
Parking
Airport shuttle
Valet Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi