Country Inn & Suites by Radisson, Tulsa, OK

The hotel is not well-maintained and does not look like the photos. The side door to the outside of the hotel has a broken lock, the 1st floor restroom is out-of-order, and the hallways are dark. It did not feel safe. The smell of febreze is quite strong, from lobby to hallways. I would not stay here again even though it is close to the airport. The staff was great, though.

Staff very friendly and helpful. Good location to airport. Street and plane flyover noise. You are charged $15 to use airport shuttle. Did not try complimentary breakfast.

Room was clean and comfortable. AC worked great in the room. The lobby and breakfast area were hot. CAH537774304 Coffee was lukewarm and bad. Breakfast choices were lacking. Juice machine was out of order. No milk for cereal. Bread was stale and no butter or jelly. Eggs were rubbery and cold.

It almost felt like walking into a property in a developing nation. We stayed for one night in June, so it was starting to get hot and humid. I don't know that they turned in the main AC unit, so it was very hot and humid in the building. The furniture in the main lobby looked run down and hobbled together. My family of 7 went down for breakfast an hour and a half before breakfast closed. There was nothing left. It looked like they put food out at 6 and then just left it with nobody monitoring to make sure guests were able to have the breakfast that they paid for. We felt dirty and tired walking out. Would not stay again

Would not turn lights on in the reception area- would not turn AC on in the reception area/hallways or Breakfast area- was literally 86 degrees!!!! Room was clean, reception lady was very nice. Short Indian guy- the manager/ Not nice- refused to turn on AC or lights. Chairs out front were literally the plastic ones from Walmart. Dirty and broken. The pool was covered- like for the winter/ not able to use. Kids disappointed. No timeline to open the pool in the future,

There was no soda machines, the breakfast was very limited the place was so hot you couldn’t breath.

Quiet. Clean. Close to airport. No shuttle to airport but close if driving yourself. Coffee maker missing a piece but was coffee made in lobby.

Something had been spilled on the floor in the lobby when we checked in. It was still there next morning when we checked out. The van used for transportation to the airport, had the back doors broken and couldn’t open. We had to load our luggage into the passenger seats. The guy driving us to the airport was nice but dressed in sweats and looked like he just got out of bed.

Stayed five nights and while the cleaning service was supposed to come through on day three, there was no cleaning the entire time I stayed. They said they were short staffed. One of my towels in my room had holes in it and the room had a weird smell. No elevator available and the pool was shut down.

There is no shuttle to the airport. They lied. I can’t stay here because I need the shuttle to the airport. I need a refund.

Sheets dirty

Mold on ceiling, hallways filthy, bathtub was chipped beyond being able to use it, paint on walls was horrible, no refills of toilet paper etc no counters in bathrooms-either no breakfast or terrible breakfast. Rooms were NOTHING like advertised-, no suite, no couch, no recliner.

The room was very dusty, it was very hot , the carpet was very dirty, and worn out at edges, and this was considered a suite. Parking was bad. Would not recommend. They didn’t even care if this room had been cleaned for awhile. House keeping I’m sure has not cleaned this room in months.

Clean room. Friendly staff.

Dirty carpet. Lobby and hallway did not have air conditioning. Room had hole in ceiling and bed bugs bite. Shower old and stained never staying again this does no good because has several horrible reviews

Sink and tub did not drain. Towels were dirty. Musty smell. Would not recommend!

I had stayed here before in a 2nd floor room. The room was fine, adequate for a night before an early flight. This time I was given a ground floor room. It was extremely musty, damp smelling and after looking around a while, pretty gross. INCHES of dust behind the bedside tables, furniture. (Noticed when plugging in chargers). Bathroom was dirty and quite dated. (I can do old, but not dirty) Probably should have asked to switch rooms but it was late and just wanted to rest a few hours before going to airport. Probably won’t stay again, even though I have a feeling the upper floor rooms are probably okay. Also, the front desk and hallway smelled like weed. Which was actually better than the musty room!

Nasty tub ,dirty towels, regedy doors and poor linen

We where given a Room that had used bed sheets not cleaned at all, the pillows where stained bad in yellowish color and smelled like saliva and sweat we spoke to the guy at front desk we wanted out he did offer us another room we were so tired we stayed because for us beeing tired i do give them thumbs down 👎we where not offered a discount or upgrade only an apology we do have pictures for reference. Overall sad experience

The bathroom was filthy to the point I didn't use it.

The room was nice, but the shower was freezing!

The HVAC system was so noisy when it would come on, it woke me up a few times during the night. I did appreciate that the hotel was able to shuttle me to the rental car agency when it opened at the Tulsa Airport the next morning.

The beds are horrible. Didn’t sleep a bit.

Bathtub floor sounded & felt like it had some foundation issues.

A/C wouldn’t work on automatic so it was sweltering or freezing, pool was closed, no creamer for coffee, tub dripped all night

Room was clean and comfortable. AC worked great in the room. The lobby and breakfast area were hot. CAH537774304 Coffee was lukewarm and bad. Breakfast choices were lacking. Juice machine was out of order. No milk for cereal. Bread was stale and no butter or jelly. Eggs were rubbery and cold.

Our room smelled like vomit and cigarettes. It was damp, the sheets were dirty and the beds were very uncomfortable. Found that the A/C was leaking and mold was spreading which is probably part of the foul smell. Only stayed one night, ended up leaving and booking at a different hotel. Requested a refund for night two, but they aren’t answering me.

I had stayed here before in a 2nd floor room. The room was fine, adequate for a night before an early flight. This time I was given a ground floor room. It was extremely musty, damp smelling and after looking around a while, pretty gross. INCHES of dust behind the bedside tables, furniture. (Noticed when plugging in chargers). Bathroom was dirty and quite dated. (I can do old, but not dirty) Probably should have asked to switch rooms but it was late and just wanted to rest a few hours before going to airport. Probably won’t stay again, even though I have a feeling the upper floor rooms are probably okay. Also, the front desk and hallway smelled like weed. Which was actually better than the musty room!

I have stayed here before when arranging flights out of Tulsa. The staff are nice and accommodating. We normally stay upstairs in a suite. However, this time we stayed downstairs. It was just sub par. Not to clean. Beds made badly. Just little things. Ok for a quick trip but definitely not for a long stay. If you can stay upstairs. The rooms were much better

Very old mattress that should have been replaced many years ago. Shower was so bad it looks like it was out of the 80s.

Poor service. We were told that there would 24 hour staff. When we tried to check out to catch our early flight, no staff was availed.

Staff was very friendly and helpful.

When we arrived the lady was rude. It was after 3pm, she said “I would have to wait to check in cause her bosses left all this crap for her to do, and she needed to count the till.” It was hotter than heck in the lobby, and the thermostat was set on 83°. She was not confident in checking us in as she had to call someone to help. Lastly, when my daughter went to ask for toilet paper she came back to my room and looked inside the bathroom and around our room to see if we had moved it.

Rude staff

The lady at the front desk (which happens to be from Kansas City as well) was awesome! She gave us restaurant suggestions and was very friendly. The bed was comfortable and YES, they have cable! Check out was easy as well!

The staff is organized, courteous, and friendly.

Clean room. Friendly staff.

The staff was very polite and attentive.

We arrived at about noon. Knew there was a chance our room would not be ready. There were two cars in parking so thought it wasn’t full. When asking the front desk about checking in so we could leave our things before going on a lunch date, we were informed that no rooms were available right that minute and if we wanted to check in before 3pm, there would be a $40 early check in fee. We went on to lunch and checked in at 3:06. On checking in, there was another person at the front - a less-than-welcoming man, who we found it hard to understand. Rooms were clean and adequate for a quick overnight stay, but do not recommend this. There are many other nearby options.

The room was alright. Breakfast was mostly picked over and did not get replenished when items ran out. The milk for the cereal was sour. Upon informing the staff that the milk tasted sour, they told me it was likely because it was one percent. shortly after they told me this, the staff checked the date (per my request) and discovered it was in fact expired. Upon check out, I was told I would get my deposit back. Absentmindedly, I forgot that I paid the deposit in cash rather than my card. I left the property and realized that I paid cash. When I attempted to get my deposit back, they refused. When I contacted hotels.com they contacted the property, and the property proceeded to lie and say that my room was trashed. I went straight to sleep when I checked in, ate breakfast when I woke up, and then checked out. The only trash In the room was paper plates and cups from breakfast, neatly stacked on the table because it didn't fit in the trash can. As of this moment I don't see me getting any of my $50 back from the hotel or this third party, amd and I am extremely upset. This is not something I intend to let go until I either get my money back, or every place that this business is able to be reviewed knows the type of business this establishment does.

Staff very friendly and helpful. Good location to airport. Street and plane flyover noise. You are charged $15 to use airport shuttle. Did not try complimentary breakfast.

For me, the location was great - easy to town and other places. There was a lack of area info.

It's not fancy by any means, There was 3 of us girls lone and I probably would not stay there again. It's not in the best area of Tulsa. More of a industrial area.

Close to airport and good accessibility from freeway.

Staff was pleasant, not sure about the area..

Room was clean and beds fair to good. Area a bit sketchy. Breakfast was not real good. Eggs like rubber, coffee poor

Great Hotel and close to airport. Offered Breakfast daily and staff was super helpful. It is very close to 244 but not a lot of civilization around it. 10 min from Agri Expo center, if you are looking for a quiet place to stay and not worried about amenities that are close fully recommend this hotel. I would absolutely stay here again. I was here for the Chili Bowl but for race fans the Tulsa Dirt track is less than 2 miles from this hotel.

Overall very clean and nice hotel. The area of town just didn’t feel like the nicest.

Quiet. Clean. Close to airport. No shuttle to airport but close if driving yourself. Coffee maker missing a piece but was coffee made in lobby.

Good location for my work

Strangely, we were only given one set of towels even though the reservation was clearly for two. The “breakfast” was also a huge disappointment. The drink machine was broken, there was a waffle iron but the batter dispenser was completely empty, and there was no milk for the cereal. There wasn’t even jam to spread on the toast (at least the toaster appeared to be working). Finally, there is supposedly a pool that is open at the time of our stay, but it was covered over. I will say that the one front desk staff person was extremely friendly and helpful. This clearly wasn’t his fault. The management simply hasn’t invested in the upkeep for this property to make it a pleasant stay for guests. The excellent customer service is the only reason I haven’t given this hotel 1 star.

In the first room assigned,the toilet did not work. The 2nd has an extremely dirty shoer. Breakfast was poor with limited options. verify

The hotel is nice and quiet, easy to find. The breakfast is typical, waffle, cereal and muffins.

Room was clean and comfortable. AC worked great in the room. The lobby and breakfast area were hot. CAH537774304 Coffee was lukewarm and bad. Breakfast choices were lacking. Juice machine was out of order. No milk for cereal. Bread was stale and no butter or jelly. Eggs were rubbery and cold.

There was no soda machines, the breakfast was very limited the place was so hot you couldn’t breath.

I was surprised when I went into the room! It was clean and had been updated. Still a few spots to touch up but overall it looked good! The bed was very comfortable! Breakfast was ok but Im not a huge fan of it. They had a few selections hot. They had a fully functioning ice machine. Nice staff!

We have stayed at Country Inn & Suites on numerous occasions and have liked our stays. This location was the exception. I would not recommend anyone stay here. Poor service, along with a toilet would not stop running. .We asked to repair the toilet and they never did. Breakfast was horrible. Front desk not manned. Room smelled of smoke, which I found ironic after they had me initial the sign in sheet multiple times about not smoking in the room.

Property and rooms were good and comfortable, pleasantly quiet. Breakfast was average...plenty of waffles. Short 1 night stay and no problems.

Breakfast finished before 8 AM. No refilling after that.

The room was alright. Breakfast was mostly picked over and did not get replenished when items ran out. The milk for the cereal was sour. Upon informing the staff that the milk tasted sour, they told me it was likely because it was one percent. shortly after they told me this, the staff checked the date (per my request) and discovered it was in fact expired. Upon check out, I was told I would get my deposit back. Absentmindedly, I forgot that I paid the deposit in cash rather than my card. I left the property and realized that I paid cash. When I attempted to get my deposit back, they refused. When I contacted hotels.com they contacted the property, and the property proceeded to lie and say that my room was trashed. I went straight to sleep when I checked in, ate breakfast when I woke up, and then checked out. The only trash In the room was paper plates and cups from breakfast, neatly stacked on the table because it didn't fit in the trash can. As of this moment I don't see me getting any of my $50 back from the hotel or this third party, amd and I am extremely upset. This is not something I intend to let go until I either get my money back, or every place that this business is able to be reviewed knows the type of business this establishment does.