SureStay Hotel by Best Western Beverly Hills West LA

Nicely decorated, clean room w light

Very clean room! Recently upgraded and it was clear the staff were all very attentive and cared. The TV had working cable too which is a plus lately!

My stay at Sure stay Beverly Hills was NOT up to Best Western standards. The hotel was not well cared for, my white socks became instantly dirty on my rooms carpeted floor.The floor squeak from the upstairs room was non-stop. The rooms are VERY SMALL. No, really tiny. There was a small rack behind the entry door to store any luggage which was completely inadequate. The shower had no soap dish. Being tall, I thought I could use the top of the bathroom door, to rest my soap and razor as the door opened directly parallel to the shower. Bad move, the top of the door was just filthy with dust. The amount of water which came from the shower head was inadequate to say the least. Each day the bathroom floor was wet as the drain on the sink leaked and within 2 minutes of starting the shower the shower began to flood.(slow drain) The location of the hotel was great for going to the Peterson Museum, but that seemed like a small positive when having so many negatives. Side note; They do have a parking garage Very, Very Small and almost impossible to exit due to the narrow width of the exit ramp.

Friendly staff, neat, clean, simple for a slightly dated building. Good value.

It was difficult to sleep when the walls dont seem insulated. Noise coming from the street and upstairs floor. Definitely not ideal. The room was smaller than what we were expecting and the corridors , rooms and lobby had the walls patched. I dont think they care about maintenance other than doing the bare minimum.