Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered?

A complimentary continental breakfast is included.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible registration desk, limited wheelchair-accessible facilities, and a wheelchair-accessible path of travel.

Where is the property located in relation to key landmarks?

The hotel is located in Refugio, within a 5-minute drive of Refugio County Museum and Heritage Park. It is 28.6 miles from the San Antonio River and 1.9 miles from Lions City Park.

Does the property have a swimming pool?

Yes, there is an outdoor pool available for guests.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available at the property?

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property.

Best Western Refugio Inn - Comfortable Stay in Refugio

Average nightly price at Best Western Refugio Inn by month, last 12 months (USD)
Month	Average price
January	US$123
February	US$117
March	US$110
April	US$116
May	US$123
June	US$108
July	US$102
August	US$111
September	US$119
October	US$125
November	US$127
December	US$125

What guests think

Across recent reviews, Best Western Refugio Inn is often described as quiet and generally clean, with several guests praising friendly staff, while recurring drawbacks include the lack of an elevator, inconsistent breakfast, and occasional maintenance or odor issues.

The location is described as convenient for Refugio. Several reviews also flag a green, unusable pool and uneven housekeeping or key-card support. It suits travellers seeking a no-frills stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Two-story property without an elevator, which several guests found challenging for luggage and mobility. Pool maintenance was criticized (green water), though some noted the property as generally well kept.

Related guest reviews

6

abraham j

12 Jul 2025

·

Stayed 1 night

No staff at front desk. Had to pick phone to call staff. Pool green not maintained correctly. We only stay one night but never saw any front desk agent but when use phone to call. I plan on staying there next week. Room ok exect tub drain. Pool could not go for a swim.

2

Shawn

19 Sept 2024

·

Stayed 1 night

Was very disappointed when we got to the hotel. It showed it had a pool, but when we arrived the pool was green and nasty. Was really looking forward to the swimming pool. No elevators to the 2nd floor which is not mentioned unless you look at the super fine print under accessibility. The Pillows really suck so make sure you bring your own, did not get a good night sleep and was super stiff the next day. ALSO BEWARE OF THE BREAKFAST. Me and my went down and ate the breakfast I had just cereal thank goodness! My wife ate the breakfast and within the hour was sick and puking it all up. I do NOT recommend this place and will NOT be staying there again. 150$ a night is far from worth it. 50$ a night and I would have expected my stay to be this bad

4

Rebecca

3 Nov 2025

·

Stayed 1 night

A 2 story motel without an elevator. The breakfast was sparse, they were out of everything

10

Larry

18 Nov 2024

·

Stayed 1 night

Staff were pleasant. Property and room was clean. Staff said the hotel was not busy but the only rooms available were on the second floor, the stairs were an easy grade but this could be a problem for someone with mobility issues as there is no elevator. Otherwise everything was fine. Breakfast was good.

6

DAVID

29 May 2024

·

Stayed 3 nights

Property did not have an elevator to take your luggage up to the second floor had to carry them up the stairs.

10

Lesli

12 Oct 2025

·

Stayed 1 night

Extremely quiet, room was clean, facility is well maintained.

8

Tameka

13 Oct 2024

·

Stayed 1 night

The property is old but it was clean. The front desk clerk was not that happy to see guest lol. It’s so quiet there I bet guest are not plentiful. It seems like she rather watch tv then greet and be a bit more welcoming to the guest. Felt like we kept her from watching her favorite tv show. But the hotel served its purpose of a one night stay. It’s a pretty stale environment. The young man was nice. Should have took his name for the review. Not many other choices in Refugio so that’s that!

10

Kelly

27 May 2024

·

Stayed 1 night

We were headed to the beach and were unable to find a room so we opt for a room close enough to drive in the next day. Found this hotel and we were pleasantly surprised! Alice greeted us at the front desk and gave us a wonderful recommendation for dinner across the street. The next morning Norma was a complete whirlwind of customer service as she maintained breakfast and took care of departing guest! I travel for work and stay in a lot of hotels. Having employees who care about their jobs is priceless and made our last minute trip to the beach on a holiday weekend well worth it! Hotel is in great condition and well- maintained. Thank you!

4

Jackie

17 Mar 2025

·

Stayed 1 night

Customer service was very rude at check in. They didn’t have elevators. Had to go up 2 flights stairs. Not good for seniors.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean, but others reported musty odors, missed housekeeping on longer stays, and isolated maintenance or pest concerns.

Related guest reviews

6

linda

9 Nov 2025

·

Stayed 4 nights

Recommend ripping carpets and having hvac ducts cleaned. There is a mold/mildew smell that’s constant and disruptive with a comfortable stay. Customer service was great.

6

Arlene

5 Oct 2025

·

Stayed 1 night

Room had an unpleasant odor.

6

Roberta

28 Jun 2023

·

Stayed 6 nights

On our 7-day stay, the room was not cleaned, beds were not made, nor were fresh linens provided for 3 days in a row. I had to ask on the 4th day for the beds to be made and new towels to be provided. The key cards needed to be fixed on three days to open the door. The breakfast was mediocre and often was out of items. It would have been nice to have some fresh fruit available. The one day they served oranges, they were dried up and hard.

10

Lesli

25 May 2025

·

Stayed 1 night

Hotel was clean and comfortable.

10

Lesli

12 Oct 2025

·

Stayed 1 night

Extremely quiet, room was clean, facility is well maintained.

10

Fred

10 Jul 2024

·

Stayed 1 night

I was traveling all day so needed a clean, comfortable room for the night and this BW was great. Staff was friendly and helpful and the room was just what I was hoping for.

2

Zebedee

13 Jul 2022

·

Stayed 1 night

We were in Refugio for a funeral. Pastor requested a late checkout and it was granted by the night staff.. The next morning the front desk called being very rude about they don’t give late checkouts being extremely rude. Then my tv didn’t work and never got help with that.. the room was very dirty and dusty with a funky smell.. They treated US like we weren’t nothing. I’d like a refund and will never stay there again/. Not worth it

2

Heather

21 Sept 2023

·

Stayed 1 night

I was super sad to pay$150 a night to stay here for my MIL funeral. The room was warm and we told lady at front desk and said pretty much, oh well. E we had to buy a fan from a store down the road. The ceiling in bathroom was stained and missing tiles in wall. There’s a bug trapped behind the beds that my daughter found because she was playing. It had roaches on it. Never again.

10

Ambrosia

2 Apr 2024

·

Stayed 1 night

The hotel was very clean! Comfortable beds, it was my husband and myself plus 2 kids on a trip. The front desk staff were kind, the check in and out was very easy and convenient. Would stay agian if I was in the area.

10

Ormond

25 Feb 2023

·

Stayed 1 night

This is a VERY clean hotel. Staff obviously pays attention to details.

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AI-generated summary based on recent guest reviews

Rooms

Frequently praised for quiet stays and comfortable beds. Some mention odd layouts, in-room noise (bath fan), temperature control or equipment quirks.

Related guest reviews

8

Karl

27 Jan 2023

·

Stayed 1 night

Room layout odd. Too large for furnishings. Desk not positiond to work and watch TV. Room was so wide that sofa and bed oddly distant from TV. Felt like lots of wasted space in bathroom as well as bedroom area. Other brands have more efficient so more comfortable feeling.

10

Mariselda

10 Mar 2024

·

Stayed 2 nights

Clean and comfortable

10

Marisol

6 Apr 2023

·

Stayed 1 night

El extractor del baño era demasiado ruidoso y molesto. Preferi no prender la luz para no escucharlo

Translate

10

Lesli

25 May 2025

·

Stayed 1 night

Hotel was clean and comfortable.

6

Nichole

27 Dec 2021

·

Stayed 2 nights

It was comfortable. It would have been nice to have extra pillows, we were told there were not extra pillows available. Our doorknob to get in room operated upside down, which was weird, but once we knew was fine.

10

Lesli

12 Oct 2025

·

Stayed 1 night

Extremely quiet, room was clean, facility is well maintained.

2

Zebedee

13 Jul 2022

·

Stayed 1 night

We were in Refugio for a funeral. Pastor requested a late checkout and it was granted by the night staff.. The next morning the front desk called being very rude about they don’t give late checkouts being extremely rude. Then my tv didn’t work and never got help with that.. the room was very dirty and dusty with a funky smell.. They treated US like we weren’t nothing. I’d like a refund and will never stay there again/. Not worth it

2

Heather

21 Sept 2023

·

Stayed 1 night

I was super sad to pay$150 a night to stay here for my MIL funeral. The room was warm and we told lady at front desk and said pretty much, oh well. E we had to buy a fan from a store down the road. The ceiling in bathroom was stained and missing tiles in wall. There’s a bug trapped behind the beds that my daughter found because she was playing. It had roaches on it. Never again.

10

Ambrosia

2 Apr 2024

·

Stayed 1 night

The hotel was very clean! Comfortable beds, it was my husband and myself plus 2 kids on a trip. The front desk staff were kind, the check in and out was very easy and convenient. Would stay agian if I was in the area.

10

Lesli

11 Oct 2025

·

Stayed 1 night

This is one of the quietest hotels I've ever stayed at and when you're looking for relaxation and a peaceful night's sleep, that is important. The staff is kind and accommodating.

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AI-generated summary based on recent guest reviews

Service

Feedback is mixed: several guests praised friendly, helpful staff, while others cited rude or absent front desk, strict or denied late checkout, key-card problems, and confusing payment holds.

Related guest reviews

10

Lorena

18 Dec 2022

·

Stayed 1 night

Had a great stay.Came with the family to a Funeral Service.Alice was great.Thank you soooo much Alice for going above and beyond so we could have a great stay 🙏

8

Deanna

8 Dec 2024

·

Stayed 1 night

We have stayed at this hotel in past but this stay was not the best . The card would not read to open the door , had to get it reset multiply times . No one came to look at it .. I would take 10mins to get into the room trying to get the card key to work .

8

JoAnn

25 Mar 2025

·

Stayed 1 night

They didnt offer a decent late check out time. Checck out was 11 late check out was 11:30. other that I didn't really have any complaints

6

abraham j

12 Jul 2025

·

Stayed 1 night

No staff at front desk. Had to pick phone to call staff. Pool green not maintained correctly. We only stay one night but never saw any front desk agent but when use phone to call. I plan on staying there next week. Room ok exect tub drain. Pool could not go for a swim.

6

Jaystin

27 May 2024

·

Stayed 2 nights

The hotel was not bad, no service at the front, got pissed when I asked for extra towels. Overall not worth the money I spent but it is what it is.

10

Kelly

27 May 2024

·

Stayed 1 night

We were headed to the beach and were unable to find a room so we opt for a room close enough to drive in the next day. Found this hotel and we were pleasantly surprised! Alice greeted us at the front desk and gave us a wonderful recommendation for dinner across the street. The next morning Norma was a complete whirlwind of customer service as she maintained breakfast and took care of departing guest! I travel for work and stay in a lot of hotels. Having employees who care about their jobs is priceless and made our last minute trip to the beach on a holiday weekend well worth it! Hotel is in great condition and well- maintained. Thank you!

4

Jackie

17 Mar 2025

·

Stayed 1 night

Customer service was very rude at check in. They didn’t have elevators. Had to go up 2 flights stairs. Not good for seniors.

2

Zebedee

13 Jul 2022

·

Stayed 1 night

We were in Refugio for a funeral. Pastor requested a late checkout and it was granted by the night staff.. The next morning the front desk called being very rude about they don’t give late checkouts being extremely rude. Then my tv didn’t work and never got help with that.. the room was very dirty and dusty with a funky smell.. They treated US like we weren’t nothing. I’d like a refund and will never stay there again/. Not worth it

4

David

7 Feb 2026

·

Stayed 3 nights

This is the third time I've stayed at this location. I asked "Why they are charging my card $388 when I already paid for the room last November?" They said it was just a temporary hold. Sure, $25 $50 or $100, but $388?

10

Lesli

11 Oct 2025

·

Stayed 1 night

This is one of the quietest hotels I've ever stayed at and when you're looking for relaxation and a peaceful night's sleep, that is important. The staff is kind and accommodating.

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AI-generated summary based on recent guest reviews

Location

Convenient for Refugio with a generally quiet setting.

Related guest reviews

8

Jose

19 Oct 2025

·

Stayed 2 nights

For location was great. Very quiet.

10

Brian W

16 Feb 2025

·

Stayed 1 night

Convenient.

10

miguel

7 Aug 2023

·

Stayed 1 night

Muy tranquila y segura

Translate

8

Tameka

13 Oct 2024

·

Stayed 1 night

The property is old but it was clean. The front desk clerk was not that happy to see guest lol. It’s so quiet there I bet guest are not plentiful. It seems like she rather watch tv then greet and be a bit more welcoming to the guest. Felt like we kept her from watching her favorite tv show. But the hotel served its purpose of a one night stay. It’s a pretty stale environment. The young man was nice. Should have took his name for the review. Not many other choices in Refugio so that’s that!

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some enjoyed it, but others found it sparse or mediocre with items running out, poor coffee or sausage, and a few reports of illness.

Related guest reviews

2

Shawn

19 Sept 2024

·

Stayed 1 night

Was very disappointed when we got to the hotel. It showed it had a pool, but when we arrived the pool was green and nasty. Was really looking forward to the swimming pool. No elevators to the 2nd floor which is not mentioned unless you look at the super fine print under accessibility. The Pillows really suck so make sure you bring your own, did not get a good night sleep and was super stiff the next day. ALSO BEWARE OF THE BREAKFAST. Me and my went down and ate the breakfast I had just cereal thank goodness! My wife ate the breakfast and within the hour was sick and puking it all up. I do NOT recommend this place and will NOT be staying there again. 150$ a night is far from worth it. 50$ a night and I would have expected my stay to be this bad

6

Roberta

28 Jun 2023

·

Stayed 6 nights

On our 7-day stay, the room was not cleaned, beds were not made, nor were fresh linens provided for 3 days in a row. I had to ask on the 4th day for the beds to be made and new towels to be provided. The key cards needed to be fixed on three days to open the door. The breakfast was mediocre and often was out of items. It would have been nice to have some fresh fruit available. The one day they served oranges, they were dried up and hard.

4

Rebecca

3 Nov 2025

·

Stayed 1 night

A 2 story motel without an elevator. The breakfast was sparse, they were out of everything

10

Larry

18 Nov 2024

·

Stayed 1 night

Staff were pleasant. Property and room was clean. Staff said the hotel was not busy but the only rooms available were on the second floor, the stairs were an easy grade but this could be a problem for someone with mobility issues as there is no elevator. Otherwise everything was fine. Breakfast was good.

2

Hugo

27 Jun 2022

·

Stayed 1 night

It was just horrible I want a refund idk if it possible but it was just ridiculous, no one was in front desk at all and breakfast got us food poisoning. I am very disappointed

10

Jessica

15 Mar 2025

·

Stayed 1 night

It was overall so beautiful and amazing place to stay and the breakfast 💜

10

Kelly

27 May 2024

·

Stayed 1 night

We were headed to the beach and were unable to find a room so we opt for a room close enough to drive in the next day. Found this hotel and we were pleasantly surprised! Alice greeted us at the front desk and gave us a wonderful recommendation for dinner across the street. The next morning Norma was a complete whirlwind of customer service as she maintained breakfast and took care of departing guest! I travel for work and stay in a lot of hotels. Having employees who care about their jobs is priceless and made our last minute trip to the beach on a holiday weekend well worth it! Hotel is in great condition and well- maintained. Thank you!

6

Mark

18 Jan 2023

·

Stayed 19,374 nights

I thought the stay was adequate and the staff accomodating. Room was clean and tidy.I did have some issue with the continental breakfast. Not up to par. I have never had breakfast sausage sitting in water when served. Not good. and the coffeee was not drinkable.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $104	2 $103	3 $103
4 $103	5 $101	6 $100	7 $100	8 $100	9 $103	10 $103
11 $101	12 $101	13 $101	14 $101	15 $103	16 $103	17 $104
18 $105	19 $105	20 $105	21 $103	22 $103	23 $104	24 $101
25 $103	26 $105	27 $103	28 $105	29 $103	30 $103	31 $105

Su	Mo	Tu	We	Th	Fr	Sa
1 $122	2 $124	3 $124	4 $124	5 $124	6 $124	7 $124
8 $124	9 $124	10 $136	11 $124	12 $124	13 $124	14 $136
15 $124	16 $124	17 $124	18 $124	19	20 $124	21 $124
22 $124	23 $124	24 $124	25 $124	26 $136	27 $124	28 $124
29 $124	30 $137

Best Western Refugio Inn

Prices for Best Western Refugio Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (Shower Only)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Guest reviews of Best Western Refugio Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Best Western Refugio Inn

Prices for upcoming dates