Name: Holiday Inn Salem by IHG
Address: 1 Keewaydin Drive, Salem, New Hampshire, United States of America, Salem, New Hampshire, US
Price range: US$130–US$415 per night
Rating: 8.15

What guests think

Across stays at Holiday Inn Salem by IHG, guests frequently praise friendly staff, clean spaces, and a convenient location near the highway and shopping, while reporting mixed experiences with the pools.

Many found beds comfortable and some rooms spacious, though others reported noisy HVAC, low water pressure, and occasional disturbances from neighboring rooms or late-night fire alarms. Housekeeping is often praised, yet a few guests noted musty or smoke smells, stained bedding, or isolated cleanliness lapses. Dining feedback is mixed: the attached Margaritas restaurant earns praise, breakfast can be good but understaffed, and several travelers were surprised by a small parking fee. Expect a convenient, family-friendly stay with warm service and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools and a hot tub are popular but inconsistent, with repeated reports of closures, cold or unclean water, and broken jets; an attached Margaritas restaurant and a breakfast cafe are convenient, and several mention a $3/day parking fee.

Related guest reviews

10

Michael

8 Jun 2025

·

Stayed 2 nights

The room was spacious and everything in it well thought out. Hotel very clean and room. Very nice lg outdoor swimming pool and indoor pool and gym. Morning bkfst cafe and mini store for things, computer access, inexpensive pkg. Also a Margaritas Restaurant adjoining hotel for meals, pizza, good drinks. Very convenient location off main st.A very friendly, helpful staff. Enjoyed our stay.

4

Elaine

25 Jun 2025

·

Stayed 2 nights

website says "FREE PARKING" and got charged $3.00 a day for parking. other unexplained charges, and manager not available to explain.

2

Mike

12 Jul 2025

·

Stayed 1 night

Try to over charge you for every little thing including parking piss people off for 3 dollars

6

Melissa

4 Aug 2025

·

Stayed 3 nights

This hotel is definitely run down. Our room smelled musty and mildewy, and there were signs of water damage. The bathroom had broken parts in the shower and the shower floor bowed and warped when stepped on. We were given the wrong room number and keys. The pool was not open the day we arrived. Additionally, though both Expedia and their site state free parking, we were told there was a $3/day parking fee at check out. We have family in the area and will definitely choose somewhere else to stay next time.

8

Steve

31 Aug 2023

·

Stayed 1 night

It was a good stay, outdoor pool was closed, but they let us stay late in indoor pool. raked over coals to add a night.

10

John

26 Jun 2023

·

Stayed 1 night

Carpet in the room is torn away from the wall on the side of the bed. Indoor Pool ladder is damaged, and hot tub jets are not working and have blue painting tape over the switch to turn the jets on. Stayed here last year and property was in much better shape than it is this stay. Clearly could simply be the timing of our stay, and maybe these items jist broke and are in the process of being repaired.

8

Jose

11 Jul 2025

·

Stayed 2 nights

It was nice stay with my kids for a weekend! And those 2 pools! Inside and outdoor pool ✨❣️

10

Erica

24 Jun 2025

·

Stayed 2 nights

Staff was friendly, room was very nice, loved the pools and hot tub. Just a great environment

10

Richard

5 May 2025

·

Stayed 1 night

Great service, friendly staff and comfy bed! Pool was super warm and the hot tub was hot! They even let us get a last minute late check out for 1130! Will come back

4

Jeffrey

14 Mar 2025

·

Stayed 1 night

There was no hot running water. The indoor pool water was green. The complimentary in room coffee pot was broken. When I complained all I got was "Sorry about that".

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the property and rooms as clean, but several report musty or smoke odors, stained bedding, or occasional dust and grime.

Related guest reviews

8

Amanda

15 May 2024

·

Stayed 2 nights

Comfy beds and clean room

10

Michael

8 Jun 2025

·

Stayed 2 nights

The room was spacious and everything in it well thought out. Hotel very clean and room. Very nice lg outdoor swimming pool and indoor pool and gym. Morning bkfst cafe and mini store for things, computer access, inexpensive pkg. Also a Margaritas Restaurant adjoining hotel for meals, pizza, good drinks. Very convenient location off main st.A very friendly, helpful staff. Enjoyed our stay.

6

Lavenia

28 Jun 2025

·

Stayed 1 night

The room smelled of cigarette smoke. We asked to be moved. The hotel was filled so we had to stay, however Liz was very nice and had someone from housekeeping come up to spray Febreze, which help a bit. Also we were not told there was a fee for parking until we checked out.

8

Judith

23 Jul 2024

·

Stayed 1 night

Loved the pools. The bedding was stained and the beautiful breakfast they advertise was not actually what is offered.

10

Joe

20 Aug 2025

·

Stayed 2 nights

Clean rooms and facilities. friendly staff

10

John

28 Dec 2025

·

Stayed 2 nights

This property is very clean with helpful and friendly staff. I’d take away 1/2 a star if I could for the low-flow shower and the hair dryer having only one heat setting, but those aren’t the most important things to worry about.

10

Caroline

28 Jun 2024

·

Stayed 1 night

It was clean too.

8

William

27 Jun 2023

·

Stayed 1 night

Clean and comfortable

8

Jessica

30 Sept 2024

·

Stayed 1 night

Woman who checked us in was very nice and personable. Room was clean. Just seemed a bit dated, smelt a bit musty when we first checked in but after turning on the fan it was better. Cracks in the sink and tub, i had to screw on the shower head because it wasnt on tight and was spraying water all over the bathroom, shower curtain didnt fit well, made it hard to keep water in the tub and not on the floor. This would not stop me from going back. Oh and the pool was warm and clean and the hot tub was awesome!

10

James

30 May 2025

·

Stayed 2 nights

The property was great, but the room was a bit run down. The bathroom sink was cracked, and the room was a bit dirty (Especially the ceiling).

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are generally comfortable and some rooms are spacious, but multiple reviews note dated decor, low water pressure, loud HVAC, and maintenance issues with showers, tubs, or fixtures, plus occasional noise from neighboring rooms.

Related guest reviews

6

Kevin

17 Mar 2024

·

Stayed 1 night

Our stay was short. we stayed one night. the room was absolutely wonderful, we were upgraded to a king suite and it was awesome. the room had a fireplace small kitchen and the best was a seperate bedroom completely quiet away from the main hallway door...the downfall was the fire alarm that went off at 640am! We jumped out of bed and had to leave the hotel, definitely wasn't expecting that! Overall it was a great stay and i would stay again, in the same room too! hopefully the fire alarm won't go off next time.

6

Johannah

2 Mar 2025

·

Stayed 1 night

Great for what it is, clean, staff overall friendly. Outdated rooms and items, pool needed to be cleaned. Overall easy location, decent clean room

6

Nicole

12 Nov 2023

·

Stayed 1 night

Our room was very cold and when we tried to use the heater it smelt like horrible burnt hair.

8

Karen

27 Aug 2024

·

Stayed 1 night

Had tough time sleeping, occupants next door extremely loud early morning hours 330 am to 530 am., woke me and my grandson.

6

Robert

25 Feb 2024

·

Stayed 2 nights

People in next room very loud

8

Wilkins

3 Jul 2024

·

Stayed 2 nights

Is not the only hotel that i have stayed, but i have a big problem with the AC/ heat unit, and like i said js not the only hotel, but the AC units are a bit to loud when the room gets to the right temp. I know is not an easy fix but going forward all hotels that have does AC units should look for a better quiet ac units. Thanks

8

Tara

1 Nov 2025

·

Stayed 2 nights

Staff was nice, location was convenient, check in and check out were a breeze. Bed was reasonably comfortable but pillows were very flat and flimsy. Water pressure in the shower was HORRENDOUS, barely any pressure at all.

6

Darlene

7 May 2025

·

Stayed 1 night

Room we had was definitely in need of upkeep. Sink cracked, faucet leaky and the shower wall cracked in a couple different places. Slow elevators. Very odd set up and not a user friendly place to stay as far as parking.

2

John

21 Dec 2024

·

Stayed 2 nights

The room was a big disappointment. The bath tub was unsafe. It was unbalanced. It had bumps that made it unsturdy. The toilet bowl lit was cracked and the handle was under the lit. We cut our finger trying to flush. After that we lifted it each time. The toilet bowl kept running unless we jiggled handle. The water pressure in sink was too powerful. Everything around area got soaked. The bathroom sink was clogged and water wouldn’t go down. No lighting in the parking lot.

8

Rachael

15 Nov 2025

·

Stayed 1 night

The bed was soo comfortable. We got a great night sleep. Steven was so kind and welcoming at the front desk

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful, especially at the front desk, though breakfast service can be understaffed and a few guests cited miscommunication or issues around parking charges.

Related guest reviews

10

Joe

14 Sept 2023

·

Stayed 1 night

Outstanding front desk management and staff. Jessica is the very best!

10

Lark

4 Nov 2025

·

Stayed 1 night

Steven at front desk was friendly and helpful

4

Elaine

25 Jun 2025

·

Stayed 2 nights

website says "FREE PARKING" and got charged $3.00 a day for parking. other unexplained charges, and manager not available to explain.

8

Reina

8 Aug 2025

·

Stayed 2 nights

Front desk staff was competent, friendly.

10

Kal

21 Feb 2024

·

Stayed 1 night

Always nice to stat here, front desk lady always pleasant and smiling, I had to eat a cookie!

2

Marsha

19 Mar 2025

·

Stayed 1 night

You need to get a friendlier person at the front desk. Not sure why she had a bit of an attitude with me it seemed from the get go. I travelled alone to visit my daughter in the hospital and I feel like I was overcharged for the room on the basement floor. I was charged for two breakfast and i didn’t get one. By 10:15 there was no more coffee nor food. So how does that work do you refund me for two breakfast ?

10

Abbie

11 May 2025

·

Stayed 1 night

Staff very friendly, easy & convenient.

10

Barbara

30 Apr 2023

·

Stayed 2 nights

The property was great. We had an incredible time celebrating our niece’s wedding! The front desk and house keeping staff were tip top. The only thing that left a bad taste in my mouth was the breakfast at the sunrise cafe, with our server. We were seated, and sat there for a good 20 minutes before the other server started up with out drinks. Then our server came over took our order and then disappeared again, not even half way through our meal she came over with the check and dropped it on the table and said “done yet” and walked away. When she finally came back, I asked for an orange juice, she picked up the check, gave me a dirty look and walked away again. When she brought my OJ, she yet again dropped the check and almost gave me a bath in the OJ. I will stay at this property again, but I will NEVER AGAIN eat at the sunrise cafe.

8

Rachael

15 Nov 2025

·

Stayed 1 night

The bed was soo comfortable. We got a great night sleep. Steven was so kind and welcoming at the front desk

10

Cheryl

11 Nov 2023

·

Stayed 2 nights

Great Customer service, always helpful no matter what we needed. First room was not in good shape and had no lights Manager immediately fixed the situation had the Front desk get us a new room and even brought our stuff to the room

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for drivers near the highway, shopping, restaurants, and Canobie Lake Park, with easy access to local dining and stores.

Related guest reviews

10

sharron

25 May 2025

·

Stayed 1 night

Wonderful pool and right near the highway. So close to Canobie Lake Amusement Park.

10

Andrew

21 Jul 2024

·

Stayed 3 nights

Very convenient to shopping, restaurants, and Canobie Lake Park.

8

Cynthia

24 Jan 2024

·

Stayed 1 night

It was right off major highway. The hotel was modern and had a restaurant attached hotel, ( Margaritas Rest.) The room was clean and stylish and comfortable. The hotel is near a large Shopping area with lots of restaurants. The hotel also has an indoor pool and outdoor pool(seasonal). Also has a breakfast restaurant in lobby, and free coffee in lobby.

10

Isaac

22 Apr 2024

·

Stayed 3 nights

Easy access

10

SINTHIA

9 Jul 2024

·

Stayed 2 nights

The place is clean and has a great location.

10

Wayne

27 Dec 2024

·

Stayed 1 night

Nice location, close to shopping.

10

Charles

21 Jul 2025

·

Stayed 2 nights

Good location, close to the highway and with plenty of nearby shopping and food options.

10

Peter

17 Mar 2024

·

Stayed 2 nights

Right off the highway. Very friendly people.

8

Shari

16 Oct 2023

·

Stayed 1 night

Good location for where we needed to be.

10

Leah

17 Jun 2024

·

Stayed 2 nights

Perfect location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Margaritas restaurant is well liked and breakfast is described as good by some, but several cite understaffing, slow or poor service, unclear offerings, or paying extra for breakfast.

Related guest reviews

10

Colleen

7 Jul 2025

·

Stayed 3 nights

The staff was very welcoming & helped our family members have rooms close together. Our room was very clean & quiet. We loved the bed linens. We did not care for paying extra for breakfast. We have had breakfast buffets that were just as good.

4

Cynthia

21 Dec 2022

·

Stayed 19,346 nights

Pro: room was spacious Cons: no breakfast or dinner option available at property, brown stains in bathtub, no hot water, seemingly no staff around. This hotel could be so much more but we definitely won’t be back.

8

Judith

23 Jul 2024

·

Stayed 1 night

Loved the pools. The bedding was stained and the beautiful breakfast they advertise was not actually what is offered.

10

Rodney

6 Apr 2023

·

Stayed 1 night

This hotel is one of the nicest I’ve stayed at, with a great breakfast menu as well

10

Cathy

5 Aug 2025

·

Stayed 1 night

Great hotel. Very clean. The restaurant attached, Mexican has great food.

10

Nicholas

8 May 2024

·

Stayed 2 nights

The stay was great we ate at Margaritas and service and food was good. All around great stay at Holiday Inn

10

Mark

27 Jun 2025

·

Stayed 1 night

Liked the on site resturaunt

10

Barbara

30 Apr 2023

·

Stayed 2 nights

The property was great. We had an incredible time celebrating our niece’s wedding! The front desk and house keeping staff were tip top. The only thing that left a bad taste in my mouth was the breakfast at the sunrise cafe, with our server. We were seated, and sat there for a good 20 minutes before the other server started up with out drinks. Then our server came over took our order and then disappeared again, not even half way through our meal she came over with the check and dropped it on the table and said “done yet” and walked away. When she finally came back, I asked for an orange juice, she picked up the check, gave me a dirty look and walked away again. When she brought my OJ, she yet again dropped the check and almost gave me a bath in the OJ. I will stay at this property again, but I will NEVER AGAIN eat at the sunrise cafe.

10

THOMAS

27 Aug 2023

·

Stayed 2 nights

Kids loved the TWO pools and we loved the Hot Tub... Lol. Breakfast and Margaritas were super convenient also.

10

Jennie

28 Sept 2025

·

Stayed 1 night

So many weddings staff was patient, kind and thorough . Rooms were super clean and staff was on it. Breakfast was good and hot. More staff needed with training on large crowds and timing. The woman who was serving us was fab. We loved her… but it was clear she would benefit from a couple more pairs of hands. Perhaps looking at it like it’s a really important of the property job! Good marketing if done just right! Thank you …, very much.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$136
February	US$133
March	US$131
April	US$131
May	US$166
June	US$206
July	US$180
August	US$182
September	US$183
October	US$194
November	US$137
December	US$132

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $157	17 $144	18 $184	19 $221
20 $130	21 $130	22 $130	23 $130	24 $197	25 $345	26 $276
27 $137	28 $141	29 $141	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $161	2 $408	3 $177
4 $134	5 $144	6 $148	7 $152	8 $155	9 $415	10 $313
11 $263	12 $155	13 $144	14 $151	15 $165	16 $401	17 $302
18 $142	19 $138	20 $159	21 $135	22 $179	23	24
25 $131	26 $138	27 $138	28 $138	29 $142	30 $162	31 $150

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Salem by IHG

Have a question?

Prices for upcoming dates