Hampton Inn Salem, VA

The hotel was a little off the beaten path but was easy to get to, and the staff and facilities were great !!

Great staff

Love Hampton Inn hotels - never disappointed. Front desk helpful. Only stayed one night

Great experience for a one night stay while on the road!

The hotel was good overall - there are plenty of positive attributes to report. It is clean, welcoming, and the beds are very comfortable. The staff was capable and provided a pleasant check-in. However - this is the "big however" - the horizontal rolling/French door to the bathroom in our room was installed improperly without the necessary stops. As I closed the door to the bathroom using the metal door handle, the door kept moving past the door frame, causing bruising and blood on two of my fingers, which were caught in the doorway. If a child or another person of lesser physical awareness or someone simply closing this door with just one finger without expecting a problem were to use this horizontal sliding door, they would either severely bruise, break, or sever a/multiple finger(s). It really is that severe of a problem. We reported this problem to the staff and it is unclear whether it will go up the chain far enough to effectively resolve. Everything else about our stay was very good. Yet, to prevent substantial and potentially life-changing guest injuries (and major hotel liabilities) this hotel needs to fix the doorstops on this room (228) and examine others to be sure that everything is safe. Thankfully I only have two badly bruised, painful fingers. It could have been much worse.